Delivery Manager

Job Title : Engagement Manager / Delivery Manager

Experience : 7 to 12 Years

Location : Hyderabad

Work Mode : Hybrid – 3 Days Office

Open Positions : 2

Shift : EST – 09:30 PM to 06:30 AM IST

Joining : Immediate Joiners Preferred

Job Summary :

We are looking for an experienced Engagement Manager / Delivery Manager to own end-to-end delivery of client engagements and serve as the primary point of contact for clients and stakeholders. The role requires strong experience in offshore delivery, client management, Agile project management, cross-functional team leadership, and stakeholder management.

The ideal candidate should have a strong consulting mindset, excellent communication skills, and the ability to manage multiple priorities while ensuring timely, high-quality delivery.

Key Responsibilities :

• Own end-to-end delivery of client engagements from planning through successful execution and closure.
• Define and manage project scope, timelines, milestones, resources, quality, risks, and dependencies.
• Act as the primary client-facing point of contact, ensuring effective communication and relationship management.
• Lead and coordinate cross-functional offshore teams working across different time zones.
• Drive Agile/Scrum ceremonies, including sprint planning, daily stand-ups, retrospectives, reviews, and release planning.
• Track project progress, delivery metrics, milestones, and provide regular status reporting to clients and leadership.
• Manage stakeholder expectations, escalations, scope changes, and change requests.
• Identify client/business needs and proactively recommend solutions, improvements, and delivery strategies.
• Identify and mitigate project risks, issues, dependencies, and delivery challenges.
• Drive continuous process improvement and delivery excellence across engagements.
• Collaborate with business, product, technology, QA, and other functional teams to ensure successful project outcomes.
• Ensure adherence to delivery standards, governance processes, and quality expectations.

Mandatory Skills :

• 7+ years of experience in Engagement Management / Delivery Management / Program Management
• Strong offshore delivery & client management
• Excellent stakeholder management & communication
• Cross-functional team leadership across time zones
• Strong Agile / Scrum, project & risk management
• Consulting / problem-solving mindset
• Willingness to work EST hours (9:30 PM–6:30 AM IST).

Good to Have :

• Experience in the Insurance domain.
• Experience delivering No-Code / Low-Code projects.
• PMP, CSM, SAFe, or other relevant project / agile certifications.
• Experience managing enterprise clients and large-scale transformation / digital initiatives.

Candidate Profile :

• Strong client-facing and relationship management skills.
• Proven ability to lead distributed/offshore teams.
• Excellent verbal and written communication skills.
• Strong ownership of delivery, timelines, quality, and outcomes.
• Ability to work effectively with senior stakeholders and handle escalations.
• Strong analytical, problem-solving, and decision-making abilities.
• Comfortable working in a night / EST shift environment.

Project Manager

Job Description

Company Brief

Primathon is a high quality technology solutions company, with expertise in delivering world

class softwares for our clients and empowering our engineers to become full stack in

technology and provide them 360° experience. We are growing at 300% YoY growth rate.

Led by Software Experts from IITs & NITs, Primathon’s mission is to solve quality software

engineering problems in the industry.

About the Role

We are looking for a 3+ year experienced Software Project Manager to ensure smooth

delivery & best customer experience around mobile, web frontend & backend products to

ensure product quality.

The ideal candidate will be responsible for managing multiple projects in parallel, ensuring

on time execution, managing team bandwidth, aligning customers and communicating right

with the customers. If you hold an engineering background and enjoy managing people while

talking about technologies, we’d like to meet you.

Job Responsibilities

● Project planning, execution, tracking and delivery within budget and scope.

● Oversee all aspects of projects, prepare detailed sprint plan, intermediate check

points, assign responsibilities and monitor and summarise progress of project.

Prepare reports for upper management regarding status of project

● Track project dependencies and identify/foresee risks and plan contingencies

● Translate product requirements/project scope to detailed plan

● Customer interfacing and leading status calls

● Manage changes to the project scope, project schedule and project costs

● Coordinate internal resources and third parties/vendors for the flawless

execution of projects

● Assist in the definition of project scope and objectives, involving all relevant

stakeholders

Skills and Qualifications

● 3+ year of working experience in project management of software development

of products and services

● Team Handling experience must

● Excellent client-facing and internal communication skills

● Experience with complete project life cycle from inception to deployment

● Strong experience with Agile Scrum methodology, Build Management, DevOps

practices

● Solid organisational skills including attention to detail and multitasking skills

● Should have technical background in executing/contributing to

Telecom/Networking/Digital (web and mobile applications)

Education: B.tech/ M.tech only

Location: Gurgaon

Work type: Work from office

Experience: 3+ Year of working experience

Notice Period: Immediate Joiners or with notice in 30 days only

 Manage engineering projects from requirements gathering and planning through development, testing, release, and closure.  Create project plans, timelines, milestones, dependencies, and delivery schedules.  Coordinate with Engineering Managers, Tech Leads, Software Engineers, QA, Product Managers, and other stakeholders.  Track project progress, identify delays and dependencies, and drive corrective actions.  Facilitate sprint planning, daily stand-ups, sprint reviews, retrospectives, and other project ceremonies where required.  Maintain project trackers, RAID logs, action items, and status reports.  Identify and proactively manage project risks, technical dependencies, resource constraints, and delivery issues.  Communicate project status, risks, dependencies, and key decisions to leadership and stakeholders.  Coordinate releases and ensure development, QA, deployment, and business teams are aligned.  Manage scope changes and assess their impact on timelines, resources, and deliverables.  Ensure engineering deliverables meet agreed requirements, timelines, and quality standards.  Work with technical teams to understand project dependencies and translate them into actionable project plans.  Help resolve cross-team blockers and facilitate effective communication between technical and business teams.  Monitor resource allocation and work with engineering leadership to address capacity constraints.  Drive continuous improvement in project delivery processes and engineering collaboration. 

About the Role

We are looking for a highly organized and proactive Program Manager to act as the central operational hub for our team at Innovxcare. As we build next-generation AI solutions for radiology, you will lead sprint execution for our Software and AI engineering teams while maintaining tight alignment with our Product Management and Commercial teams to deliver critical releases on schedule.

Location & Work Model

• Location: Whitefield, Bangalore.
• Work Arrangement: Hybrid (4 days on-site, 1 day work-from-home per week).

Key Responsibilities

• Facilitate Agile Ceremonies: Lead all core sprint meetings, including daily standups, sprint planning, retrospectives, and end-of-sprint demos.
• Manage Tech Execution: Oversee daily workflows and task progress for the Software and AI engineering teams to keep deliverables moving smoothly.
• Drive Cross-Functional Alignment: Coordinate continuously with Product and Commercial teams to ensure shared clarity on product timelines and release dates.
• Identify & Mitigate Risks: Proactively flag execution bottlenecks, technical blockers, and potential delays, facilitating immediate solutions.
• Own Team Reporting: Serve as the single source of truth for timelines by maintaining regular progress reports and visibility for the whole company.

What We Are Looking For

• Proven experience in technical program or project management, ideally within a fast-paced startup or healthcare technology environment.
• Strong hands-on experience running Scrum/Agile ceremonies (standups, retros, demos).
• Solid understanding of software development lifecycles (SDLC) and an ability to grasp AI development workflows.
• Exceptional communication skills, capable of bridging technical engineering discussions with commercial and product strategies.
• Proficiency with modern team management and ticketing tools (Jira)

Compensation

• Salary Range: ₹10,00,000 to ₹20,00,000 per annum, commensurate with experience.

We are looking for an experienced Project Manager / Scrum Master to manage Agile software delivery, coordinate project activities, and facilitate Scrum processes for a Visitor Management System project in Abu Dhabi.

The ideal candidate should have strong experience in Agile project delivery, Scrum methodologies, sprint management, stakeholder coordination, and software projects. Strong communication skills in both Arabic and English are required.

Key Responsibilities

• Manage end-to-end Agile software project delivery.
• Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Manage sprint schedules, priorities, deliverables, and timelines.
• Coordinate with Product Owners, developers, QA, architects, and other stakeholders.
• Maintain and manage the product/project backlog and ensure priorities are clearly communicated.
• Track project progress, milestones, dependencies, risks, and issues.
• Identify and resolve impediments that may affect sprint or project delivery.
• Ensure effective communication and collaboration across cross-functional teams.
• Monitor project scope, timelines, resources, and deliverables.
• Prepare project status reports and provide regular updates to stakeholders.
• Support requirements gathering and coordinate with technical teams for implementation.
• Ensure Agile/Scrum practices are followed throughout the project lifecycle.
• Facilitate stakeholder meetings and manage project-related communication.
• Proactively identify delivery risks and coordinate mitigation plans.
• Ensure projects are delivered within agreed timelines and quality standards.

Required Skills

• Strong knowledge of Agile and Scrum methodologies
• Hands-on experience as a Scrum Master / Project Manager
• Sprint Planning and Sprint Management
• Backlog Management
• Agile Delivery Management
• Project Planning & Coordination
• Stakeholder Management
• Risk & Issue Management
• Team Facilitation
• SDLC / Software Project Management
• Jira / Confluence or similar Agile project management tools
• Azure DevOps is an advantage
• Strong communication and documentation skills

Required Experience

• 5+ years of experience in software projects
• Proven experience working as a Scrum Master, Project Manager, or Agile Project Manager
• Strong hands-on experience with Scrum and Agile delivery
• Experience coordinating cross-functional software development teams
• Experience managing project timelines, dependencies, risks, and deliverables

Job Summary

We are looking for an experienced Scrum Master / Project Manager to lead Agile software development teams and ensure successful project delivery. The ideal candidate should have strong experience in Agile methodologies, Scrum practices, project planning, stakeholder management, and team coordination. This role requires excellent leadership, communication, and problem-solving skills to drive project execution and continuous improvement.

Key Responsibilities

• Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Guide Agile teams in adopting Scrum principles and Agile best practices.
• Remove impediments and help teams deliver high-quality software on time.
• Plan, track, and manage project schedules, milestones, and deliverables.
• Collaborate with Product Owners, business stakeholders, development teams, and QA teams to ensure alignment on project goals.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Ensure timely communication of project status, issues, and dependencies to stakeholders.
• Track team velocity, sprint metrics, and project KPIs to drive continuous improvement.
• Coordinate cross-functional teams to ensure successful project execution.
• Foster a culture of collaboration, accountability, and continuous improvement.

Required Skills

• 8–14years of experience in Scrum Master and/or Project Management roles.
• Strong knowledge of Agile, Scrum, and Kanban methodologies.
• Experience managing software development projects in Agile environments.
• Hands-on experience facilitating Scrum ceremonies and coaching Agile teams.
• Strong project planning, estimation, scheduling, and risk management skills.
• Experience with project management and Agile tools such as Jira, Confluence, Azure DevOps, or Trello.
• Excellent stakeholder management and communication skills.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Scrum Master certification (CSM, PSM I/II) preferred.
• PMP, PRINCE2, or Agile Project Management certification is an added advantage.
• Experience working with distributed or cross-functional teams.

Good to Have

• Knowledge of SDLC and DevOps practices.
• Experience with release planning and dependency management.
• Familiarity with cloud technologies (AWS, Azure, or Google Cloud).
• Experience with metrics, reporting, and Agile dashboards.
• Change management and process improvement experience.

Soft Skills

• Strong leadership and team facilitation skills.
• Excellent verbal and written communication.
• Effective conflict resolution and negotiation skills.
• Strong decision-making and stakeholder management abilities.
• Ability to mentor teams and promote Agile best practices.
• Proactive, adaptable, and results-oriented mindset.

GEMBA CONCEPTS · TECHNOLOGY DIVISION

 · JOB DESCRIPTION

Technical Delivery Manager – Services LOCATION Bengaluru (Hybrid) ABOUT GEMBA CONCEPTS EXPERIENCE 5–8 years REPORTS TO Chief Technology Officer TYPE Full-time Gemba Concepts helps manufacturers and enterprises improve how their operations run. Our technology division builds and runs Gemba Connect, a suite of enterprise SaaS products spanning warehouse management, logistics, ERP, and applied AI/ML, deployed across 30+ active client accounts in manufacturing, pharma, FMCG and retail.

ABOUT THE ROLE

We're looking for a technical leader to own Gemba's services business end to end: delivery, people, commercials and reporting. You'll run every client implementation and custom development engagement, build and manage the team that delivers them, and be the single point of accountability to clients and leadership for how services perform. You've written production Java code, can read a Spring Boot service and a SQL execution plan, and have since hired, reviewed and led delivery teams. The product roadmap stays with product leadership; everything we deliver to clients runs through you.

WHAT YOU'LL OWN Services business ownership

• Own the health of the services portfolio: delivery, client satisfaction, billing milestones and account growth.

• Run post-sale SOW execution. Ensure milestones are hit and billed on time, and follow up with finance and clients on receivables.

• Grow accounts by converting change requests and enhancements into scoped, priced, billable work.

• Track effort, utilisation and margin by account; act when an engagement turns unprofitable. Delivery

• Run multiple concurrent client implementations, owning scope, timeline, cost and quality.

• Plan and run sprints with Tech Leads: grooming, estimation, capacity planning, reviews and retros.

• Own go-lives (UAT, cutover, data migration, hypercare) and post-go-live support SLAs.

• Maintain RAID logs and delivery dashboards; flag risk early, with a proposed fix. Requirements and change control

• Be the single intake point between consulting teams, clients and engineering; convert requirements into user stories with testable acceptance criteria.

• Baseline scope and run a formal change-request process. Every change is priced in effort, cost and date before it's accepted.

• Make sure what's agreed is documented before it's built. People and hiring • Plan services headcount against the delivery pipeline and run hiring end to end (role definition, interviews, closing) at a high bar.

• Run goal-setting, regular 1:1s and performance reviews for the services team; give input on promotions, compensation and performance plans.

• Grow Tech Leads and senior engineers into people who can own accounts independently.

• Own team retention and morale. Know who's at risk before they resign. Gemba Concepts · Technology Division Page 1GEMBA CONCEPTS · TECHNICAL DELIVERY MANAGER – SERVICES Reporting

• Publish monthly services MIS to leadership: revenue billed, collections, on-time delivery, SLA adherence, utilisation, hiring and attrition.

• Contribute the services section to quarterly board reporting.

• Run monthly or quarterly business reviews with key client stakeholders. Technical oversight

• Work with Tech Leads on design reviews, integrations (ERP, WMS, third-party systems) and non-functional requirements.

• Lead incident triage and root-cause reviews on client escalations; track corrective actions to closure.

• Coordinate with DevOps on environments, CI/CD and release windows.

• Uphold security and compliance controls (e.g., SOC 2) across delivery. Improving how we deliver

• Drive adoption of AI-assisted development and testing tools, and measure whether they actually raise throughput per engineer.

• Tighten estimation accuracy, definition of done and release discipline across the services team. MUST-HAVES

• 5–8 years in software, including 2+ years as a hands-on Java developer and 2+ years in delivery or project management.

• 1+ year leading a team of 5+ directly, including hiring and performance reviews.

• Strong working knowledge of Java and Spring Boot. You can review a PR, understand how a service is structured, and challenge an estimate.

• Solid SQL: schema design, writing and debugging queries, and understanding of indexing, transactions and production issues such as slow queries and connection pool exhaustion (SQL Server/Azure SQL, PostgreSQL or MySQL).

• Hands-on exposure to cloud platforms (Azure preferred, AWS/GCP acceptable).

• Working experience with the commercial side of client engagements: SOWs, milestone billing and change orders. Margin tracking is a plus.

• Track record of delivering enterprise B2B software to external clients across multiple parallel engagements.

• Proficiency with Jira or Azure DevOps, Confluence and Git-based workflows.

• Clear communication. You can present to a client CXO, write a board-ready MIS, and give an engineer hard feedback. GOOD TO HAVE

• Domain experience in manufacturing, supply chain, warehousing, logistics or ERP.

• Background in an IT services firm or the services arm of a product company.

• Familiarity with microservices, REST API design and message queues.

• Experience delivering AI/ML features.

• Exposure to SOC 2 or ISO 27001 audits.

• Certifications (PMP, CSM, PMI-ACP) are welcome but won't substitute for a delivery and team-building track record. WHAT SUCCESS LOOKS LIKE IN YOUR FIRST 6 MONTHS

• 85%+ of implementations go live on the committed date.

• Billing milestones are invoiced on time, and receivables ageing is visibly down. • Every active account has baselined scope, a live RAID log and a change log.

• Services hiring is on plan, with near-zero regretted attrition.

• Leadership gets a monthly services MIS without having to chase it. WHO YOU'LL WORK WITH The services delivery team (engineers, Tech Leads, BAs, QA), product squads, DevOps, consulting teams, finance and client stakeholders.

WHY JOIN Own a real business line with direct access to leadership. Build the team and operating model your way. Work on enterprise products in active growth, including applied AI.

We are looking for a Program Manager to drive complex programs across multiple teams.

Responsibilities

• Plan and run cross-team programs end to end
• Track milestones, risks and dependencies
• Align stakeholders across engineering, product and business
• Report progress to leadership

Requirements

• 4+ years in program or project management
• Experience working with technical teams
• PMP or similar certification is a plus

Role Purpose

The Program Manager is responsible for governing and coordinating multiple customer implementations and support engagements, ensuring successful delivery of IAN products and solutions across customers, teams, and delivery streams.

The role provides portfolio-level oversight across implementation, configuration, integration, quality assurance, data validation, cloud deployment, and support functions while driving delivery excellence, customer satisfaction, operational scalability, and successful business outcomes. The Program Manager works closely with Technical Project Managers, Implementation Architects, Delivery Leads, Product Teams, and Customer Stakeholders to ensure delivery commitments are met.

Key Responsibilities

• Govern and oversee multiple customer implementations and support engagements.
• Manage program-level planning, resource allocation, capacity management, and delivery forecasting.
• Ensure successful delivery of customer commitments, implementation milestones, support obligations, and business outcomes.
• Monitor overall program health, risks, dependencies, budgets, and delivery performance across customers.
• Partner with Technical Project Managers to ensure successful execution of customer implementation projects.
• Work closely with Implementation Architects, Lead Business Analysts, Lead Configurators, Lead Integration, Lead QA, AI & Data Validation Specialists, and Support Delivery Leads to align delivery activities.
• Oversee implementation and adoption of workflow automation solutions leveraging technologies such as n8n, Camunda, Apache Camel, and related orchestration platforms.
• Coordinate environment readiness, deployment planning, release activities, production cutovers, and support transitions.
• Act as the primary escalation point for delivery, support, resource, and customer management issues.
• Drive customer governance meetings, steering committee reviews, executive reporting, and stakeholder communications.
• Track and report implementation progress, delivery performance, resource utilization, risks, and customer satisfaction metrics.
• Ensure smooth transition from implementation to production support and operational ownership.
• Support implementation planning, prioritization, staffing, and delivery optimization initiatives.
• Drive continuous improvement initiatives across delivery, implementation, support, and operational processes.
• Collaborate with Product, Engineering, and Leadership teams to align customer needs with platform capabilities and product roadmap priorities.

Required Skills & Experience

• Bachelor's degree in computer science, Engineering, Information Systems, Business, or related field.
• 18–21 years of experience in technical program management, delivery management, implementation management, or professional services leadership.
• Strong experience in the Property & Casualty (P&C) Insurance domain; Knowledge of Commercial Lines and Specialty Insurance, considered an advantage.
• Experience managing multiple concurrent enterprise software implementations and customer engagements.
• Strong understanding of enterprise software implementation and delivery lifecycles.
• Good understanding of workflow automation platforms, configurable enterprise applications, and implementation-driven delivery models.
• Good understanding of BPMN-based workflow automation, business process orchestration platforms such as Camunda, Flowable, Appian or similar technologies.
• Understanding enterprise integrations, APIs, data migration, and cloud-based solution deployments.
• Understanding of cloud hosting models, environment management, deployment planning, and release coordination across Azure environments.
• Ability to manage delivery dependencies across workflows, integrations, business rules, forms, cloud environments, data validation, and customer onboarding activities.
• Experience managing cross-functional delivery teams comprising Architects, Business Analysts, Configurators, Developers, QA, Data Validation, and Support teams.
• Strong understanding of Agile delivery, release management, customer onboarding, and support transition processes.
• Experience managing customer escalations, delivery risks, budgets, and program dependencies.
• Strong understanding of resource planning, capacity management, utilization tracking, and delivery forecasting.
• Excellent stakeholder management, executive communication, leadership, and decision-making skills.
• Proven experience working with insurance carriers and clients across North America or Europe.

Desired Skills

• Experience with intelligent automation, document processing, AI-enabled solutions, or workflow-driven platforms.
• Experience working with SaaS platforms, InsurTech solutions, or enterprise workflow automation products.

PMP, PgMP, SAFe, PRINCE2, or equivalent program management certification

Project Manager – Capital Markets

Chella Software are a global software provider of fintech solutions for central banks, exchanges, central counter parties, and financial market intermediaries. They meet the software needs of customers in India, the Middle East, Africa, Singapore, and the USA.

Key Responsibilities:

1. Project Planning & Documentation

2. Risk & Dependency Management

3. Stakeholder & Client Communication

4. Review & Governance Cadence

5. Reporting & Visibility

6. Coordination & Collaboration

7. Client Relationship Management

We are looking for a detail-oriented Project Planning professional to manage project timelines, documentation, and stakeholder coordination. The role involves maintaining and updating project planning templates including milestones, deliverables, risk logs, and dependency trackers. You will be responsible for driving regular review cadences (weekly/fortnightly), stakeholder meetings, and ensuring clear communication with clients including MOMs, scope changes, and escalations. The candidate will identify bottlenecks, manage internal and external dependencies, and ensure smooth cross-functional coordination. Additionally, the role requires maintaining visibility across projects, managing escalation matrices, and supporting timeline renegotiations when required. Strong organizational skills, communication, and proficiency in Excel and PPT are essential.

Interview process

1st round Virtual

2nd round Face to Face

Skills:

Required Skills & Qualifications

• M.B.A or equivalent in sales and marketing with a B.E / B.Tech in Computer Science, Information Systems, Electrical, Electronics or a related field.
• 5+ years of experience in a IT Project management
• Ability to understand and explain technical concepts to technical and non-technical stakeholders.
• Basic knowledge of databases, APIs, and enterprise systems integration.
• Strong communication and presentation skills.
• An analytical mindset with attention to detail and problem-solving skills.
• Familiarity with capital markets concepts such as trade lifecycle, securities
• settlement, depositories, custodians, and regulations will be an advantage.