Delivery Manager

JOB DETAILS:

Job Role: Assistant Manager / Manager - Retention Marketing

Industry: FMCG

Function: Marketing

Working Day: 5

Work Mode: ONSITE

Salary: Best in Industry

Experience: 3-6 years

Location: Gurgaon

Required Skills: Email Marketing, Retention Marketing

Criteria:

1.The candidate must be currently working in or have previously worked with a D2C startup only

2. The candidate must have 3–6 years of experience only in retention, lifecycle, or CRM marketing.

3. The candidate must have hands-on experience executing CRM campaigns across Email, WhatsApp, SMS, and Push Notifications.

4. The candidate must have built and optimized customer journeys, cohorts, and segmentation within a CRM or marketing automation platform.

5. The candidate must be available for a face-to-face (in-person) interview.

6. The candidate must be currently based in Delhi/NCR only.

7. Only Female candidates are applicable for this role. 

Description

Role Overview: -

We are looking for a Retention Marketing professional who will own the customer lifecycle post-acquisition. The role focuses on improving repeat purchase rate, customer lifetime value (LTV), and reducing churn through data-driven retention strategies across multiple owned channels.

Key Responsibilities: -

• Own end-to-end retention and lifecycle marketing for D2C / e-commerce customers
• Design and execute email, WhatsApp, SMS, push notification campaigns
• Build and optimize customer journeys, cohorts, and segmentation
• Improve repeat rate, LTV, frequency, and retention KPIs
• Plan and execute loyalty programs, referrals, and win-back campaigns
• Collaborate with performance, product, and tech teams for funnel optimization
• Analyze customer behavior and run A/B tests for messaging, offers, and timing
• Own CRM dashboards and reporting on retention metrics

About the Role

Have you ever wanted to shape not just features, but frontend architecture and engineering culture across multiple products? As a Staff Frontend Engineer, you will play a critical role in defining UI architecture, setting engineering standards, and mentoring senior engineers while still being hands-on with complex frontend systems.

You will work closely with Product, Design, Backend, and DevOps teams to build scalable, high-performance SaaS products from the ground up—often version 1—across CAW’s growing product portfolio.

This role is ideal for engineers who combine deep React expertise, systems thinking, and technical leadership.

📍 Location: Hyderabad (Office) or Remote

What Will You Do?

Technical & Architecture Ownership

• Own frontend architecture and design decisions across one or more products.
• Define and evolve scalable UI patterns, component libraries, and frontend frameworks.
• Lead initiatives for performance optimization, accessibility, and cross-browser consistency.
• Drive adoption of best practices in TypeScript, state management, testing, and observability.
• Partner with backend teams on API contracts, data flow, and system boundaries.

Product & Execution

• Translate ambiguous product requirements into robust technical solutions.
• Build pixel-perfect, buttery-smooth user interfaces for complex workflows.
• Ensure frontend systems are reliable, testable, and production-ready.
• Diagnose and resolve hard performance, scalability, and reliability issues.
• Take end-to-end ownership of critical frontend modules.

Leadership & Mentorship

• Mentor Senior and Mid-level Frontend Engineers.
• Conduct design reviews, code reviews, and technical deep dives.
• Set quality benchmarks for frontend engineering across teams.
• Influence roadmap discussions with a strong engineering perspective.
• Be a role model for ownership, execution discipline, and technical excellence.

Experience Required

• 5-8 years of overall frontend engineering experience.
• 5+ years of deep React.js experience, building and scaling production SaaS products.
• Proven experience owning frontend systems at product or platform level.
• Experience working in fast-paced, product-driven environments.

Technical Skillset

Must Have

• Expert-level knowledge of JavaScript and TypeScript.
• Deep expertise in React.js, including Hooks and modern patterns.
• Strong experience with state management (Redux, Context, or equivalent).
• Advanced proficiency in HTML, CSS, responsive design, and browser internals.
• Hands-on experience with performance profiling and optimization.
• Experience with frontend testing strategies (unit, integration, E2E).
• Strong understanding of web storage, caching, and browser lifecycle.
• Experience with logging and monitoring tools (e.g., Sentry).
• Experience with analytics frameworks (Mixpanel, WebEngage, or similar).

Good to Have

• Experience designing or maintaining design systems / component libraries.
• Familiarity with backend technologies and API design.
• Exposure to micro-frontend or large-scale frontend architectures.
• Knowledge of CI/CD pipelines and frontend DevOps practices.

Functional & Behavioral Skills

• Strong written and verbal English communication skills.
• Comfortable working with distributed global teams (Slack, Zoom, Google Meet).
• Ability to drive clarity in ambiguous problem spaces.
• Strong bias for action, ownership, and delivery.
• Data-driven mindset with focus on productivity and quality metrics.

About CAW Studios

CAW Studios is a Product Engineering Company of 70+ engineers building and scaling SaaS products end-to-end.

Products we’ve built and run:

• Interakt
• CashFlo
• KaiPulse
• FastBar

We also power engineering for:

• Haptik
• EmailAnalytics
• GrowthZone
• Reliance General Insurance
• KWE Logistics

We are obsessed with automation, DevOps, OOPS, and SOLID principles. We don’t believe in rigid tech stacks—we believe in solving real problems well.

🌐 Website: https://www.caw.tech || https://www.knacklabs.ai/

Job Title: ServiceNow Analyst – CMDB and Discovery Specialist

Location: Gurgaon, Hybrid

Experience Required: 5+ Years

Job Type: [Full Time]

Job Summary:

We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes.

This position is part of our ServiceNow ITOM (IT Operations Management) efforts, focused on Discovery, Service Mapping, and CMDB operations.

The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB).

Responsibilities:

CMDB Management:

• Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.
• Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.
• Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.

Discovery and Service Mapping:

• Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.
• Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.
• Assist the CMDB Administrator with developing and maintaining the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.
• Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.
• Strong hands-on experience in optimizing discovery, tailoring patterns and development.
• Validating discovery results and troubleshooting as required.
• Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers.
• Define, create, and manage Service Mapping infrastructure, including patterns.
• Work with support teams to identify, investigate, and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.
• Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB.

General/Admin:

• Assist with tasks related to implementing the ServiceNow application.
• Document procedures for the discovery, configuration management functions.
• Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.

Qualifications:

1. Over 5+ years of working experience in ServiceNow
2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools
3. Solid understanding of Configuration Management practices and principles
4. Experience implementing ServiceNow Service Mapping
5. ITIL foundations certification preferred
6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)
7. Effectively working under accelerated deadlines and working independently to complete objectives
8. Experience working in a team-oriented, collaborative environment with good interpersonal skill
9. Ability to translate business requirements into technical specifications and design
10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision
11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
12. Ability to manage multiple simultaneous tasks within an open and interactive environment

We’re Hiring – DevOps Engineer 🚀

Are you passionate about automation, cloud, and scaling systems? Join our team as a DevOps Engineer and help us build robust CI/CD pipelines, manage multi-cloud infrastructure, and ensure high availability & performance.

✅ 5+ years of DevOps experience

✅ Expertise in CI/CD tools (Jenkins, GitLab CI, CircleCI)

✅ Strong hands-on with AWS/Azure/GCP & containerization (Docker, Kubernetes)

✅ Proficiency in Terraform/Ansible/CloudFormation

If you thrive in dynamic environments and love collaborating with cross-functional teams, this role is for you!

Do Your Thng 

https://doyourthng.com/" target="_blank">https://doyourthng.com/ 

About us:

DYT - Do Your Thng, is an app, where all social media users can share brands they love with their followers and earn money while doing so! We believe everyone is an influencer. DYT - Do Your Thng (DYT) is a creator community platform with an overarching vision to democratise influence and build a thriving creator community. We offer two solutions- an app for creators that helps them make a living out of content creation, and a self-serve web desk module for marketers to execute influencer campaigns in a quick, frictionless, targeted, and economically attractive manner.

Role : Android Developer

RESPONSIBILITIES 

• Design components by translating product requirements, break down projects into tasks, and provide accurate estimates. Build scalable and reliable technology solutions at a rapid pace
• Work on native Android as well as Angular tech stack while keeping performance goals in mind
• Independently come up with different solutions, extensible Low-level design. Write modular, extensible, readable, and performant code
• Strong unit test and debugging skills 
• Proficient understanding of code versioning tools (git) 
• Excellent interpersonal, leadership, influence, and communication skills 
• Build, develop, mentor, and coach junior team members 

QUALIFICATIONS 

• Must have Working Experience in a product-based organization for at least 18 months.
• At least 2+ years experience and hands-on with mobile technologies
• At least one product build and publish 
• Work well under pressure and meet deadlines without sacrificing quality 
• Work with distributed development teams 
• Ability to resolve problems with support and must understand the mobile ecosystem and its limitations.
• Understand Android Architecture components, strong fundamentals in Android technologies, and aware of new Android changes

SKILLS  REQUIRED 

• Experience with kotlin is a must
• Knowledge of mvvm architecture/ android architecture components
• Knowledge of Rxjava and coroutines for multithreading
• Knowledge of retrofit/okhttp for making HTTP calls
• Knowledge of dependency injection using dagger2
• Knowledge of android framework components like services, fragments, intent services
• Knowledge of sql required 
• Experience in offline data management
• Write well designed, testable, efficient code 

EmReach is one of the leading companies in Critical Event Management and Mass Notification solutions. We are hiring a talented QA Testing Analyst professional to join our team. If you're excited to be part of a winning team, EmReach is a great place to grow your career.

This is a Test Analyst role for System, System Integration or End-to-End testing for projects that require changes to one or several systems.

• Participate in project Test requirement analysis
• Under minimal supervision, creates Test ware –scenarios, cases, data, automated test scripts, assist in estimates creation.
• Executes Tests and collates evidence
• Defect reporting and tracking.
• Demonstrate implementation of process, strategy and/or testing improvement/efficiencies.

• Functional & Technical expertise role in developing & identifying tools that will optimise and improve the quality of testing
• Assist to impact analysis, test estimations, test planning for project
• Create test scripts (manual/automated) & test data based on test model (test scope) defined by test architect
• Understand the Functional requirements, Systems Architecture, Test Environments landscape and share your understanding within the team
• Set up and Execute tests using both automation tools and manual methods as applicable aligning to overall test strategy defined.
• Should have knowledge on Automation with at least one automation framework
• Raise defects, provide sufficient details and logs readily for further analysis and work with development teams to close the defects with appropriate root cause analysis documented.
• Use Test Automation tools as per Automation Approach defined by the Programme/Portfolio leads, come up with own ideas to innovate and automate all testing activities applicable to support the Automation and Continuous Improvement journey.
• Escalate any issues to Test Manager/Portfolio Test Lead as appropriate and in timely manner and provide options to resolve the issues

Mumbai

• Graduate with software engineering background
• Hands on Experience in Agile methodology.
• 2-4 years of experience in software testing.
• Domain/Testing/Technical certification will be an advantage

• Understanding of Cloud Technologies like Aws, Azure would be an added advantage
• Knowledge on micro services would be an added advantage.
• Knowledge on DEVOPS tools and process would be an added advantage.
• Should be able to handle work assigned/issues with minimal supervision.

Job Description

As a Solutions Architect you will be responsible for analyzing, designing and developing viable solutions as per the client needs. You will work with internal and client teams to translate customer needs and business requirements into detailed technical solutions, in both project and proposals scenarios. You will be working in a fast-paced environment solving unique and challenging software problems and developing innovative solutions.

Key Responsibilities

• Analyze customer technology, define business and technical requirements;
• Define & drive end-to-end technical solutions. Expected to be hands-on as and when required
• Evaluate potential solutions and systems architecture to ensure that they meet all requirements;
• Contribute to project plan and participate in all project phases (feasibility study, requirement definition, implementation and configuration, user acceptance tests);
• Hold and lead meetings with internal and customers teams to review requirements, address open issues/questions, close gaps;
• Develop technical presentations, proposals and perform customer presentations;
• Work with different teams on planning activities as well as delivery;
• Provide thought leadership to the team around new approaches and workflows and technologies
• Take complete bottom line responsibility of technical designs, code development, and test executions to demonstrate alignment to the functional specification.
• Collaborate with a project team comprised of talented employees with

diverse and complementary skills.

Professional Skill Requirements

• Overall 10 to 12 yrs of IT experience.
• A proven track record of successful project/product implementation with

minimal of 3 years of Continuous Integration, Continuous Delivery, Pair

programming and Test-Driven Development.

• Expert Knowledge of architecture/design frameworks and patterns
• Experience of delivering complex software products relaying on Front End technologies such as Angular JS, React or similar is beneficial
• Experienced on backend web technologies & frameworks as Spring, Spring Boot or equivalent . nodejs is beneficial
• Exposure to Microservices Architectures, Containers & Cloud is appreciated
• Experience with RESTFull design, API First approach and best practices in API definition
• Exposure on JavaScript 6, Typescript, Redux, Redux Middleware & Redux

Axios

• Clear concepts on HTML5, CSS3, JavaScript, jQuery
• Exposure on testing frameworks like Jasmine, Karma, Protractor
• Experience developing on both mobile and web platforms
• Exposure to Agile based execution processes
• Proven skills in improving quality and performance tuning