quality guidelines as set forth by the company. The QAR achieves this objective by constantly
monitoring the associates’ transactions, scoring these monitors, and providing active personal
coaching and feedback to the associates.
Job Requirements:
● Perform assigned daily activities directed at monitoring, measuring, and evaluating
frontline staff transactions; ensuring a random sampling methodology
● Daily MIS monitoring and report analysis
● Provide analysis of quality performance, as requested
● Be a driver of the Make It Better Philosophy for our clients
● Attend and participate in regularly scheduled and adhoc calibration meetings/calls-
Live call barging
● Participate in the design and maintenance of comprehensive compliance plans that
ensure adherence with performance measures, quality standards and audit
requirements
● Provide frontline staff with quality evaluation feedback and coaching, as requested
Perform ad hoc projects as requested
● Perform other similar and related duties as required or as directed - call monitoring
and providing actionable insight, Conducting quality audits, Monitoring trends,
Technological Responsibilities,Training and coaching/Feedback,identifying employee
performance gaps,Strong analytical and problem-solving skills.
Top Competencies:
● Strong attention to detail
● Ability to focus for long periods of time
● Strong verbal and written communication skills
● Understanding of how to analyze data
● Time management / attendance
● Data driven
● Ability to see from multiple perspectives
EXPERIENCE
Minimum 1 year of experience in quality monitoring in call center
Shubham Vishwakarma
Full Stack Developer - Averlon
About Office Beacon LLC
About
Company social profiles
Similar jobs
Looking for a Project Manager who will be a cornerstone of our project execution. Your organisational skills and attention to detail will be pivotal in coordinating between our SEO, content, and PR teams. This role calls for you to establish your own project milestones, demonstrate excellent team coordination, and possess the ability to manage pressure effectively.
Roles and Responsibilities:
- Plan and execute projects across multiple departments, including content creation, link building, and SEO analysis.
- Create and maintain simple yet effective project timelines, ensuring timely task completion across the team.
- Quickly identify and resolve project bottlenecks, reallocating resources as needed.
- Identify areas of workflow automation to facilitate project execution.
- Liaise between the SEO specialists, digital PR team, and content writers to ensure cohesive execution of projects.
- Monitor key performance indicators like task completion rates and deadlines met.
Experience and Skills you MUST have:
- 2-4 years of experience in project management, ideally in a fast-paced startup or digital marketing environment.
- Familiarity with basic project management tools like Linear and Notion.
- Strong communication skills to facilitate team collaboration.
- Ability to manage multiple projects concurrently while maintaining quality and meeting deadlines.
NodeJS (Node.js)· 5 years of proven experience in developing applications using TypeScript.
· In-depth understanding of JavaScript and ES6 features.
· Hands-on experience in using NodeJS and its ecosystem.
· Good experience in building Rest APIs
· Experience using databases like PostgreSQL.
· Experience in setting up and using TypeScript compilation and linting tools.
· Experience in using YARN for creating and maintaining JavaScript packages.
· Working knowledge of Agile software development and the Scrum methodology
Prepare and design concept note by use of Sketches, drawings and illustrations
Oversee design changes and improvements throughout the development process
Integrate technical and visual solutions into a design concept
Understand trends within the scope of the industry they are working in Expected Skill Sets
Portfolio with design projects that showcase a stunning aesthetic sense
Responding to the client in a professional manner
Building a strong relationship with the clients as well as the existing ones
Reviewing clients' feedback and implementing necessary changes
SKILLS REQUIRED
Hands on Adobe Photoshop, Illustrator, Aftereffects, premiere pro
Proficient communication skills, verbal and written
Ability to handle client relations
Highly creative mindset with an urge to experiment
Ensure efficient team working
Good time management
HTML/CSS
JavaJOB DESCRIPTION
About Company:-
It's digital consultancy that partners with the world’s leading brands to design and deliver compelling digital products and services for their customers & digital engagement provider for more than 200 of the world’s leading brands. We are a collective of consultants, designers, developers, cloud advisors, and data scientists – spread across 3 continents and 9 offices - who create compelling digital experiences to help clients show they care to the people who matter most - their consumers, patients, and employees.
Required Skills:-
-Should have 2+ years of hands on development experience with a degree in computer science, related to information technology, ideally with the focus on banking and wealth management.
-Should have spent most of the career in development
- Hands-on experience in Backbase
- Hands-on experience in Java
- Proficiency in understanding the application architecture
- Able to customize based on the demand and working to coding standards to ensure a robust and mature, development of the functionality within the platform.
-Independently design Responsive design
-Backbase CXP (customer experience portal), CXP Web Library (built-in JS)
-RESTful web services
-HTML5, JS frameworks like JQuery, Angular JS, Bootstrap JS
-CSS (cascading style-sheets)
-Experience working with Servlets, Filters, Listeners and data sources
-Security, User Access ControlGood to have
- Maven
- Any Source code repository like SVN, Git, etc
- Resolving cross browser compatibility issues
- Resolving page load / performance issues
- Experience working with templates (JSP, Google Closure Tools for RIA, Mustache), Backbase widgets, Caches
Location :- Ahmedabad
Preffered companies:-
Variyas Global Solutions Inc
Capgemini
TCS
Accenture
IBM
BlueRose Technologies Pvt. Ltd
Xebia
Sellcraft Global Solutions
Technical Lead – AUTOSAR
Location : Hyderabad
Fulltime
Job Description:
Must Have:
Proficient in development of Base Software in AUTOSAR.
Experience in configuration of different AUTOSAR BSW components (Comms/Diags/Memory).
Experience of working in any of the commercial AUTOSAR stack’s (EB/Vector/KPIT/Mentor/Arccore etc.).
Very good problem resolution and debugging skills.
Very good communication and cross-cultural skills.
Good To Have:
Experience of working in Vector AUTOSAR Stack and related tool chain.
Experience of working in RTE and APSW layers.
Experience in people management.
Working Knowledge in IS026262.
Experience in latest uc platforms (Infineon/Renesas/TI/NXP).
Job R&R:
Mentor/Lead a team of around 5-10 engineers.
Role might include supervisory responsibility.
Work in SW development of ADAS Products.
Android Development
KotlinJavaWe are looking for a self-driven, passionate Android developer who can join our mission in building a product that solves real problems in the simplest and most elegant manner possible. We want to make financial services inclusive and accessible to all.
Welcome aboard if:
- You have done Android development with Kotlin and some state management frameworks for at least 1 year
- You push the code to Git before you leave the office
- You take pride in building the features and take end-to-end ownership
- You love Agile and believe in writing more than enough tests, code reviews, and iterative development
Python
Django
AngularJS (1.x)Want to make every line of code count? Tired of being a small cog in a big machine? Like a fast-paced environment where stuff get DONE? Wanna grow with a fast-growing company (both career and compensation)? Like to wear different hats? Join ThinkDeeply in our mission to create and apply Enterprise-Grade AI for all types of applications.
Seeking a Full Stack Engineer with high aptitude toward development.
Experience
5+ Years
Location
Hyderabad
Skills
Bachelors/Masters/Phd in CS or equivalent industry experience
5+ years of industry experience in python related frameworks such as Django, Fast API
3+ Industry experience in angularjs/react
Understand the principles of developing cloud native applications
Experience in administering (including setting up, managing, monitoring) application on heroku
Experience in API development using Swagger
Strong expertise with containerization technologies including kubernetes, docker-compose
Implementing automated testing platforms and unit tests
Proficient understanding of code versioning tools, such as Git
Familiarity with continuous integration, Jenkins
Responsibilities
Implement marketplace using DJango and Angular
Design and Implement APIs
Assist in dev ops operations
Identify performance bottlenecks and bugs, and devise solutions to these problems
Help maintain code quality, organization, and documentation
Communicate with stakeholders regarding various aspects of solution.
Mentor team members on best practices
JavaMust have:-
Locust
jMeter
Core Java
Selenium Webdriver with java
Rest Assured Library
API Testing - using postman & Rest Assured Library
SQL
Hands on experience REST service.
Experience Level:- 2.5 to 4.5 years
HTML/CSS
Adobe Illustrator
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon