Sales Quality Assurance Specialist

Position: Senior PHP, Laravel Developer (2 – 4 years)

Location: Marol, Andheri East, Mumbai

Company: Big Rattle Technologies Private Limited

Open for candidates from Mumbai only. Immediate Joiners only.

Summary:

We are looking for an experienced developer to join our team. You must have 2 to 4 years of work experience in PHP and should have delivered at least 4 projects. 

Required Skills (more the better):

• PHP, Laravel, MySQL, HTML5, CSS3, JavaScript, AJAX/ Fetch, jQuery, Web services and APIs
• MVC framework, Design Patterns, Authentication, Eloquent, Providers, Middleware, Supervisor, Cron Jobs, Postman etc.
• Experience of entire software development lifecycle 
• Project delivery experience and has handled clients directly 
• Managed a team of at least 4 developers 
• Client Interaction and requirements management

Additional Skills 

• Versioning tools such as GIT, Bit Bucket and concepts such as branching 
• DevOps: Knowledge of operating systems, hosting and deployment on cloud platforms like Amazon Web Services, Google Cloud, Azure etc. will be added advantage 

Responsibilities will include: 

• Writing clean, well designed code 
• Debugging code and fixing bugs 
• Ensuring code quality and security by following industry standards 
• Managing code repositories and deploying builds 
• Contributing all phases of development lifecycle 
• Participating in team meetings and client meetings/calls 
• Learning new technologies 

Why should I join Big Rattle? 

Big Rattle Technologies specializes in AI/ ML Products and Solutions as well as Mobile and Web Application Development. Our clients include Fortune 500 companies. Over the past 13 years, we have delivered multiple projects for international and Indian clients from various industries like FMCG, Banking and Finance, Automobiles, Ecommerce, etc. We also specialise in Product Development for our clients.

Big Rattle Technologies Private Limited is ISO 27001:2022 certified and CyberGRX certified.

What We Offer:

• Opportunity to work on diverse projects for Fortune 500 clients.
• Competitive salary and performance-based growth.
• Dynamic, collaborative, and growth-oriented work environment.
• Direct impact on product quality and client satisfaction.
• 5-day hybrid work week.
• Certification reimbursement.
• Healthcare coverage.

We are looking for an experienced Python Developer with 5–6 years of hands-on experience in designing, developing, and maintaining scalable backend applications and APIs. The ideal candidate should have strong expertise in Python, backend frameworks, databases, and cloud/deployment practices. The candidate should be capable of working in a fast-paced environment and collaborating with cross-functional teams to deliver high-quality software solutions.

Key Responsibilities

• Design, develop, test, and maintain robust and scalable Python-based applications.
• Build and integrate RESTful APIs and backend services.
• Work on server-side logic, database integration, and performance optimization.
• Collaborate with frontend developers, QA teams, DevOps, and product teams for end-to-end delivery.
• Write reusable, testable, and efficient code following best practices.
• Debug, troubleshoot, and resolve production issues.
• Participate in code reviews, technical design discussions, and architecture planning.
• Optimize applications for maximum speed, scalability, and reliability.
• Implement security and data protection measures.
• Work with CI/CD pipelines and deployment processes.

Required Skills

• Strong experience in Python development with 5–6 years of relevant experience.
• Hands-on experience with Python frameworks such as:
• Django
• Flask
• FastAPI
• Strong understanding of OOPs, Data Structures, and Algorithms.
• Experience in building and consuming REST APIs.
• Good knowledge of SQL and relational databases like:
• MySQL
• PostgreSQL
• Experience with NoSQL databases like:
• MongoDB
• Redis (preferred)
• Knowledge of ORM frameworks such as SQLAlchemy or Django ORM.
• Familiarity with Git/GitHub/GitLab version control.
• Understanding of unit testing, debugging, and code quality practices.
• Experience in working with Linux/Unix environments.
• Knowledge of Docker, containerization, and deployment concepts.
• Exposure to cloud platforms like AWS / Azure / GCP is preferred.

Preferred / Good to Have Skills

• Experience in microservices architecture.
• Knowledge of Celery, asynchronous processing, and message queues like:
• RabbitMQ
• Kafka
• Familiarity with CI/CD pipelines.
• Experience in writing clean architecture and scalable backend systems.
• Exposure to DevOps practices is a plus.
• Experience in Agile/Scrum methodology. 

Key Responsibilities:

• Handle escalated voice calls transferred by L1 agents or supervisors.
• Provide expert-level support for complex issues and ensure timely resolution.
• Maintain ownership of tickets through resolution, keeping customers informed throughout the process.
• Coordinate with internal teams (Product, Engineering, QA, etc.) to resolve technical issues.
• Identify patterns in escalations and suggest process/product improvements.
• Document solutions, create knowledge base articles, and provide feedback to the L1 team to reduce future escalations.
• Meet or exceed defined KPIs such as First Call Resolution (FCR), CSAT, and Average Handling Time (AHT).
• Ensure adherence to SLAs and internal escalation protocols.
• Act as a mentor and point of contact for L1 agents when guidance is needed.

Requirements:

• 2–4 years of experience in customer support, with at least 1 year in L2 or escalations (voice process).
• Strong verbal communication skills with fluency in [English/Other relevant language].
• Experience with CRM and ticketing tools (e.g., Zendesk, Freshdesk, Salesforce).
• Ability to handle high-pressure situations and demanding customers with empathy and professionalism.
• Technical troubleshooting experience preferred (based on industry – SaaS, Telecom, FinTech, etc.).
• Willingness to work in rotational shifts or weekends, if required.
• Bachelor's degree or equivalent preferred.

Position Overview:

We are looking for an energetic and results-driven Business Development Executive to join our Sales team. The ideal candidate will be responsible for identifying potential clients, promoting our financial solutions, and building long-term business relationships.

This role involves a balanced mix of field and office-based activities (50% each).

Key Responsibilities:

• Identify and generate leads through field visits, networking, and online channels.
• Meet potential clients to present and promote VTAMINM’s financial services such as Business Loans, Debt Solutions, and Investment Offerings.
• Build and maintain strong client relationships to ensure repeat business and referrals.
• Develop and execute strategies to achieve monthly and quarterly sales targets.
• Coordinate with internal teams for proposal preparation, documentation, and client onboarding.
• Conduct market research to identify business opportunities and competitive trends.
• Maintain accurate records of sales activities and client interactions in CRM tools.
• Represent the company in client meetings, business events, and industry forums.

Requirements & Qualifications:

• Bachelor’s or Master’s degree in Business Administration, Marketing, or Finance (BBA/MBA preferred).
• 1–3 years of experience in Sales or Business Development, preferably in financial services or related sectors.
• Excellent communication, negotiation, and presentation skills.
• Strong client relationship management and networking abilities.
• Proactive attitude with a results-oriented mindset.
• Comfortable working in a hybrid role (field + office).
• Proficiency in MS Office.

About Us

At Tequity, we specialize in end-to-end product development, delivering insightful research, user-centric design, and scalable engineering solutions. Our dedicated team of product managers, designers, and engineers work collaboratively to ensure your business achieves its goals.

Job Description

We are seeking a skilled Senior QA engineer to join our team. In this role, you will be responsible for working with development teams and product managers to test software solutions.

Roles and Responsibilities:

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback.
• Collaborate with internal teams (e.g. developers and product managers) to identify system requirements.​
• Create detailed, comprehensive and well-structured test plans and test cases.
• Setup testing SoPs to ensure catch 95% of all bugs before it reaches the clients in the first 6 months.
• Hire and train at least 3 QA engineers in the first 6 months.
• Leverage LLMs (gen-AI) to set-up testing pipeline to increase basic testing productivity by 50% in the first 6 months.
• Track quality assurance metrics, like defect densities and open defect counts.
• Stay up-to-date with new testing tools and test strategies.

Requirements

• Bachelor’s degree in Computer Science or a related field, or equivalent experience.
• 5+ years of experience as a software QA engineer.
• Should have led multiple teams and have worked on large scale projects.
• Strong knowledge of software QA methodologies, tools and processes.
• Hands-on experience with both white box, black box testing and automated testing tools.
• Solid knowledge of SQL and scripting.
• Experience working in an Agile/Scrum development process.

Benefits

• Competitive salary and benefits.
• Opportunities for professional growth and development.
• A dynamic and inclusive work environment.

      Experience in C#, OOps, Javascript, HTML

·       Should have delivered successful end-to-end development to deployment experience on Web applications and Api’sin last 1-5 years

·         Experience in SQL is a must

·         Should have 1-5 years experience in backend development

·         Experience in service-based development using technologies such as Web API and RESTful services. 

·         Proficient in writing clean, well-structured code with proper abstraction and reusability.

.         Ability to work to tight deadlines, manage priorities, and take responsibility for delivering to time and quality requirements.