quality guidelines as set forth by the company. The QAR achieves this objective by constantly
monitoring the associates’ transactions, scoring these monitors, and providing active personal
coaching and feedback to the associates.
Job Requirements:
● Perform assigned daily activities directed at monitoring, measuring, and evaluating
frontline staff transactions; ensuring a random sampling methodology
● Daily MIS monitoring and report analysis
● Provide analysis of quality performance, as requested
● Be a driver of the Make It Better Philosophy for our clients
● Attend and participate in regularly scheduled and adhoc calibration meetings/calls-
Live call barging
● Participate in the design and maintenance of comprehensive compliance plans that
ensure adherence with performance measures, quality standards and audit
requirements
● Provide frontline staff with quality evaluation feedback and coaching, as requested
Perform ad hoc projects as requested
● Perform other similar and related duties as required or as directed - call monitoring
and providing actionable insight, Conducting quality audits, Monitoring trends,
Technological Responsibilities,Training and coaching/Feedback,identifying employee
performance gaps,Strong analytical and problem-solving skills.
Top Competencies:
● Strong attention to detail
● Ability to focus for long periods of time
● Strong verbal and written communication skills
● Understanding of how to analyze data
● Time management / attendance
● Data driven
● Ability to see from multiple perspectives
EXPERIENCE
Minimum 1 year of experience in quality monitoring in call center
Shubham Vishwakarma
Full Stack Developer - Averlon
About Office Beacon LLC
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Field Sales, Revenue 💵 - PagarBook
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About Pagarbook:
1. Employee Management at your Fingertips. PagarBook - India's Best Payroll
and Attendance
2. Management tool for Small & Medium Enterprises. Using PagarBook, a
business owner can maintain all the records of their employees digitally
and can get insights around the same.
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management software app where you can manage all your staff and
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4. Sms & WhatsApp notification to employees and staff about payments,
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a. Better and Easier accessibility, also available on mobile web
b. Access to rich reports which gives you business knowledge, spend
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● Having your own bike is a must
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● Graduation in any field is sufficient
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● Fixed salary (~15-18k a month)
● Targets based incentives (extremely attractive)
● Petrol allowance ~upto INR 3,000 (on actual bills)
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the best.
Requirements for field sales - Phase 1 (50):
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○ Mumbai - 5 Associates
○ Thane - 5 Associates
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Angular (2+)Job Summary
Dear Candidates, we Techbit Solution Pvt. Ltd. is looking for a MVC ASP.NET Developer(Fresher) for Mohali location to join our organization.
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Required Experience, Skills and Qualifications
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Benefits
**Shift : Both shifts are available (Day / Night)**
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon