quality guidelines as set forth by the company. The QAR achieves this objective by constantly
monitoring the associates’ transactions, scoring these monitors, and providing active personal
coaching and feedback to the associates.
Job Requirements:
● Perform assigned daily activities directed at monitoring, measuring, and evaluating
frontline staff transactions; ensuring a random sampling methodology
● Daily MIS monitoring and report analysis
● Provide analysis of quality performance, as requested
● Be a driver of the Make It Better Philosophy for our clients
● Attend and participate in regularly scheduled and adhoc calibration meetings/calls-
Live call barging
● Participate in the design and maintenance of comprehensive compliance plans that
ensure adherence with performance measures, quality standards and audit
requirements
● Provide frontline staff with quality evaluation feedback and coaching, as requested
Perform ad hoc projects as requested
● Perform other similar and related duties as required or as directed - call monitoring
and providing actionable insight, Conducting quality audits, Monitoring trends,
Technological Responsibilities,Training and coaching/Feedback,identifying employee
performance gaps,Strong analytical and problem-solving skills.
Top Competencies:
● Strong attention to detail
● Ability to focus for long periods of time
● Strong verbal and written communication skills
● Understanding of how to analyze data
● Time management / attendance
● Data driven
● Ability to see from multiple perspectives
EXPERIENCE
Minimum 1 year of experience in quality monitoring in call center
About Office Beacon LLC
About
Similar jobs
Job Title: Graphic Designer
Job Type: Full Time
Location: Indore
Summary/Objective:
We are seeking a highly skilled Graphic Designer to join our dynamic team at Avalon Solutions, preferably with expertise in fashion & luxury sector. The ideal candidate will be proficient in utilizing AI tools for creative designs and have a strong skill set for creating compelling visuals for social media and digital platforms.
Responsibilities/Duties:
1. Design Creation:
- Create innovative, high-end designs for various luxury products, tailored for social media graphics and website elements, good to have experience in jewelry industry.
- Collaborate with marketing and other teams to grasp project requirements and objectives.
- Incorporate cutting-edge design techniques, including AI tools, to produce innovative visuals.
2. Brand Consistency:
· Create engaging content for social media platforms and digital marketing campaigns.
· Ensure designs are optimized for different platforms and adhere to brand guidelines.
· Work closely with the marketing team to contribute to the evolution of the brand identity.
3. Software Proficiency:
· Proficiency in graphic design software such as Adobe Photoshop, Illustrator, InDesign, and experience with AI design tools.
· Stay updated on industry trends and design tools to enhance creativity and efficiency.
· Excellent skills in color theory, typography, and layout design.
4. Feedback Incorporation:
· Receive and incorporate feedback from stakeholders into design iterations.
· Present design concepts and ideas to team members for review and approval.
5. Project Management:
· Manage multiple design projects simultaneously and meet deadlines.
· Collaborate with other designers and cross-functional teams to ensure project success.
Qualifications/Requirements:
Education:
· Bachelor’s degree in Graphic Design, Visual Arts, or a related field.
Experience:
· 1 to 3 years of professional graphic design experience.
· Experience in the e-commerce, jewelry or luxury industry is ideal.
· Good to have experience in marketing or advertising agency.
Skills:
· Strong creative and conceptual thinking.
· Excellent communication and collaboration skills.
· Ability to work collaboratively and independently.
· Attention to detail and the ability to work independently.
How to Apply:
Kindly send your updated resume and your portfolio link. In your portfolio, highlight projects relevant to the luxury industry, especially any work related to jewelry design.
Contact us:
Avalon Solutions Pvt. Ltd.
PSP - 11, Scheme 78, Vijay Nagar, Indore 452010, MP
www.AvalonSolution.com
Candidate Skills:
- Excellent interpersonal and communication skills.
- Good hands on experience in React JS
- Strong JavaScript fundamentals
- Knowledge of HTML5/CSS3 is plus.
- Knowledge in Natural Language Processing is plus.
- Knowledge of database technologies like Hadoop / MySQL / SQL / No SQL is a plus.
- Experience consuming RESTful APIs
- Enthusiastic in problems solving and is proactive.
Qualifications:
- MCA/BE/B.Tech
Requirements
- 2+ years of experience in the Development of JAVA technology.
- Strong Java Basics
- Linux
- SpringBoot or Spring MVC
- Hands-on experience in Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
- Proficient in REST API development
- Messaging Queue (RabitMQ or Kafka)
- Microservices
- Java 8
- Any Caching Mechanism
- Good at problem-solving
Good to Have Skills:
- 2+ years of experience in using Java/J2EE tech stacks
- Good understanding of data structures and algorithms.
- Excellent analytical and problem-solving skills.
- Ability to work in a fast-paced internet start-up environment.
- Experience in technical mentorship/coaching is highly desirable.
- Understanding AI/ML algorithms is a plus.
Job Requirements:
• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
Job Responsibilities:
• Develop a growth strategy focused both on financial gain and customer satisfaction
• Manage complete client and internal operations
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
We Are a Software Training Institute situated on a Ferguson Collage Road which is Opposite to Goodluck Cafe
We are in a Training Business Where we train people and help them set their Career in a fast growing environment
We At cyber Success looking for a Young and Enthusiastic Talent to Join our Team
Some one who has a vison to serve and help our students to build their Career and help in the grooming part of our students
Who is Excellent in communication and co-ordination
Some one who can motivate others and absolutely Optimistic in his nature
Some one who can understand the roles and responsibilities well and execute them on their own
Some one who is enthusiastic to learn more and Grow
Some one who is a Great team player
Passionate! And multi task
Required:
Basics of MS excel
Good English
Experience : 1 to 3 Years
Location : Pune
If you are some one who believes that he can be the one to help people grow you are the one where our Search ends !
Gauri Gore
Recruitment Specialist
Cyber Success !
Responsibilities
Research, target and open new client opportunities Develop targeted messaging to engage prospect companies and executives Qualify prospects by understanding customer needs and budgets Update CRM system with all customer communications
Qualifications
Bachelor's degree or equivalent
- Core .NET, C#
- HTML5, CSS3
- JavaScript
- ASP.NET (Web Forms, MVC, Web API)
- Bootstrap 3 or 4
- jQuery
- Angular 5+ working knowledge
- SQL (basic) – Desirable
- Development of applications using C#, MVC
- Development of Web Services using REST and WCF.
- Unit Testing of code using Microsoft and any other competent open-source testing
framework.
- Develop middle tier using Object Relational Model (ORM).
- Developing applications using Rapid Application Development (RAD) tools
- Design Database in SQL Server 2016 or higher.
- Ability to work under pressure and deadline.
- Candidates should be good in communication.