
quality guidelines as set forth by the company. The QAR achieves this objective by constantly
monitoring the associates’ transactions, scoring these monitors, and providing active personal
coaching and feedback to the associates.
Job Requirements:
● Perform assigned daily activities directed at monitoring, measuring, and evaluating
frontline staff transactions; ensuring a random sampling methodology
● Daily MIS monitoring and report analysis
● Provide analysis of quality performance, as requested
● Be a driver of the Make It Better Philosophy for our clients
● Attend and participate in regularly scheduled and adhoc calibration meetings/calls-
Live call barging
● Participate in the design and maintenance of comprehensive compliance plans that
ensure adherence with performance measures, quality standards and audit
requirements
● Provide frontline staff with quality evaluation feedback and coaching, as requested
Perform ad hoc projects as requested
● Perform other similar and related duties as required or as directed - call monitoring
and providing actionable insight, Conducting quality audits, Monitoring trends,
Technological Responsibilities,Training and coaching/Feedback,identifying employee
performance gaps,Strong analytical and problem-solving skills.
Top Competencies:
● Strong attention to detail
● Ability to focus for long periods of time
● Strong verbal and written communication skills
● Understanding of how to analyze data
● Time management / attendance
● Data driven
● Ability to see from multiple perspectives
EXPERIENCE
Minimum 1 year of experience in quality monitoring in call center

About Office Beacon LLC
About
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JOB ROLE : Graphic Designer with AI Skills
Key Responsibilities
• Create compelling and effective logos, designs, print and digital media
• Utilize AI-powered platforms to generate strong visually appealing designs.
• Prompt Engineering
Coordinate with marketers to understand requirements, campaign objectives, and content directions. Continuously review and improve the generated content to ensure visual quality, originality, and brand consistency. Stay updated with cutting-edge AI video creation tools and industry trends, integrating new skills and technologies as needed.
Required Skills & Qualifications
• Innovation and Quality oriented mindset
• Proficient in Adobe Illustrator, Premiere Pro, Photoshop, After Effects (or any similar platforms)
• Experience or strong interest in AI video generation tools (such as Hedra AI, Kling AI, VEO3, RunwayML, Synthesia, Pictory, or similar platforms).
• Thumbnail creation (e.g., Midjourney, Leonardo AI)
• Strong English writing skills and basic understanding
• Use AI Text-to-Speech tools (e.g., ElevenLabs, Descript) to generate voiceovers
• A portfolio showcasing your work.
• Creative mindset with an eye for high-quality content and digital storytelling.
• Team player with strong communication skills to liaise with the marketing department.
• Ability to blend AI + human creativity for seamless storytelling and marketing trends.
Role: Senior Platform Engineer (GCP Cloud)
Experience Level: 3 to 6 Years
Work location: Mumbai
Mode : Hybrid
Role & Responsibilities:
- Build automation software for cloud platforms and applications
- Drive Infrastructure as Code (IaC) adoption
- Design self-service, self-healing monitoring and alerting tools
- Automate CI/CD pipelines (Git, Jenkins, SonarQube, Docker)
- Build Kubernetes container platforms
- Introduce new cloud technologies for business innovation
Requirements:
- Hands-on experience with GCP Cloud
- Knowledge of cloud services (compute, storage, network, messaging)
- IaC tools experience (Terraform/CloudFormation)
- SQL & NoSQL databases (Postgres, Cassandra)
- Automation tools (Puppet/Chef/Ansible)
- Strong Linux administration skills
- Programming: Bash/Python/Java/Scala
- CI/CD pipeline expertise (Jenkins, Git, Maven)
- Multi-region deployment experience
- Agile/Scrum/DevOps methodology
As Senior Manager – AI Engineering, you will be responsible for driving the strategic direction, capability maturity, and delivery outcomes of GenAI solutions . This includes managing cross-functional pods, enabling reusable frameworks for agentic workflows, and translating AI/LLM advancements into business-impacting applications. You will lead a high-performing team of AI engineers and collaborate across product, engineering, and platform teams to scale our AI first approach.
We are seeking a highly motivated and technically proficient Sales & Application Engineer to drive sales and provide technical support for both high-precision CNC metrology systems and advanced machining tooling. This role requires extensive travel to customer sites and strong collaboration with internal teams.
- Visit machining industries to promote and demonstrate a comprehensive range of products, including carbide inserts, holders, drills, taps, endmills, and high-precision machine probes, tool setters, and calibration systems.
- Understand customer machining operations and suggest suitable tooling and metrology solutions to improve efficiency and quality.
- Conduct product demonstrations and cutting trials, validating performance for customers.
- Engage new customers, prepare and submit detailed quotations, negotiate terms, and close sales deals.
- Follow up on quotations, orders, and payments to ensure a smooth sales cycle.
- Collaborate with the Application and Service teams for trials and ongoing technical support.
Key Requirements:
- Diploma/Degree in Mechanical or Production Engineering.
- In-depth knowledge of CNC machining, tooling, and process parameters.
- Familiarity with metrology brands like Renishaw, Blum, and Marposs is highly desirable.
- Must be willing to travel extensively across the assigned territory.
Description:
4+ Years of experience in systems development and Guidewire Billing experience.
4+ years of technical experience in enterprise-level application design, execution, and software deployments.
Hands-on development expertise on Guidewire BillingCenter with configuration.
Configure business rules and other business logic in Gosu.
Design and code integration components including plug-ins and programs that call the GW APIs Create form and letter templates and their supporting XML descriptor files.
Skilled in the use of applicable programming languages for the areas of developing code for, to include but are not limited to Java, SQL etc.
Experience leveraging source code management, such as GitHub or Bitbucket.
Supports production deployments and automation, actively lead monitoring, job control, and production support, and participates in and provides support for production issues related to the Guidewire solution.
Expertise configuring and developing several areas of BillingCenter including but not limited to Account/Policy/Producer Handling, Various Plan Types, Billing Instructions, Charges, Charge Patterns, Charge Invoicing, Invoice Items, Direct/List/Agency Bill Processing, Premium Reporting, Holds and writeoffs, Handling of Trouble Tickets/ Collaterals and Return Premium, Funds Tracking and Contacts.
Well versed with all Guidewire Billing center configuration areas like PCF, Gosu, Business Rules, Invoicing, Billing Types, Charge Distributions, Payments, Delinquency process, Commissions, etc.
Robust understanding of BillingCenter DataModel
Education:
BE/B.Tech, BCA, B.SE, MCA, MBA / Any Graduate/Any Post Graduate
Python Developer
Navtech is looking for a Python Developer to work on cutting edge technologies combined with an ability to be innovative while creating solutions in a team environment. We’re a fast-growing company with clients in the United States, UK, and Europe. You will join a team of talented developers, quality engineers, product managers, and sales experts to boost the company’s online presence.
Working as Python Developer at Navtech, you will:
- Write reusable, testable, and efficient code. Test and debug programs.
- Participate in full development life-cycle: concept, design, build, deploy, test and release.
- Integrate user-facing elements with server-side logic.
- Integrate data storage solutions like MongoDB, MySQL etc.
- Work with product teams on new product ideas, designs, prototypes, and estimates.
- Drive a best practices approach to the continuous improvement of our products, processes, and tools.
- Write and maintain documentation for all features in development.
- Develop back-end components to improve responsiveness and overall performance.
- Implement security and data protection solutions.
- Coordinate, guide, and mentor other software engineers within the team to understand user requirements and provide better technical solutions.
Who Are We Looking For Exactly?
- 1-3 years of experience as a Python Developer with knowledge of web framework such as Django, Flask, etc.
- Knowledge of object-relational mapping (ORM).
- Able to integrate multiple data sources and databases like MySQL, PostgreSQL, MongoDB into one system.
- Familiarity with PHP, JavaScript, MySQL, Apache, Nginx, APIs, HTML, etc.
- Proficient understanding of any of the code versioning tools like Git, SVN etc.
- Familiarity with NoSQL database (Redis, Cassandra).
- Ability to work in a cloud environment. Experience on AWS or Azure would be an added advantage.
- Should have a Master’s Degree /Bachelor's (BS) in computer science, Software Engineering, IT, Technology Management or related degrees and throughout education in English Medium.
- Should have good logical, analytical and communication skills with client interaction experience.
Benefits:
- Performance review and Appraisal Twice a year.
- Competitive pay package with additional bonus & benefits.
- Work with US, UK & Europe based industry renowned clients for exponential technical growth.
- Medical Insurance cover for self & family.
- Work with a culturally diverse team from different geographies.
We are a technology company operating in the media space. We are the pioneers of robot journalism in India. We use the mix of AI-generated and human-edited content, across media formats, be it audio, video or text.
Our key products include India’s first explanatory journalism portal (NewsBytes), a content platform for developers (DevBytes), and a SaaS platform for content creators (YANTRA).
Our B2C media products are consumed by more than 50 million users in a month, while our AI-driven B2B content engine helps companies create text-based content at scale.
The company was started by IIT, IIM Ahmedabad alumni and Cornell University. It has raised institutional financing from well-renowned media-tech VC and a Germany-based media conglomerate.
We are hiring a talented DevOps Engineer with 3+ years of experience to join our team. If you're excited to be part of a winning team, we are a great place to grow your career.
Responsibilities
● Handle and optimise cloud (servers and CDN)
● Build monitoring tools for the infrastructure
● Perform a granular level of analysis and optimise usage
● Help migrate from a single cloud environment to multi-cloud strategy
● Monitor threats and explore building a protection layer
● Develop scripts to automate certain aspects of the deployment process
Requirements and Skills
● 0-2 years of experience as a DevOps Engineer
● Proficient with AWS and GCP
● A certification from relevant cloud companies
● Knowledge of PHP will be an advantage
● Working knowledge of databases and SQL
- 1 - 3 years of experience in Automation Testing.
- Must have experience working with Automation Testing and Basic manual, POSTMAN, API Testing, Mobile Testing and Jmeter.
- Good understanding of SLDC and STLC
- Design, write and execute detailed test Cases for web and mobile application
- Contribute ideas to improve our QA processes and best practices based on your extensive experiences.
- Work with development team to understand the underlying technology to improve the authored test cases.
- Execute the test cases and ensure that the product is adhering to the functional specs authored.
- Hands on Experience in Mobile Application (Android/IOS) end to end testing,
- functional and UI Testing
- Responsive Testing
- Experience using defect management tool
- Excellent Logical and Reasoning thinking must
- Excellent communication is a must
We are an IT Services and Product Development company, headquartered in Bangalore, that develops ERPs, Mobile Apps, and Web-Apps for our clients and customers globally.
Our Engineering team is looking for a Sr. Full-Stack Engineer to join our base in Bangalore, KA. Your key role will be to lead architectural level discussions, define performance upgrades, undertake new initiatives to groom our engineering team and provide valuable insights on all levels. If you are a problem solver with a unique way of thinking from a technology POV, and a great team player, we have the right role for you.
A high level overview of what this role looks like:
Engineering – 50% of time: As a leader, you will be undertaking engineering tasks which are complex in nature and also work on big modules and define the architectural layouts, both on Application, API and Database level.
Problem Solver - 30% of time: Be a Problem Solver, help our Engineering team to come up with a new solution that makes our applications - scalable, high in performance, reliable, and secure. This includes having ability to drive engagement on Engineering and also from DevOps Point of View.
Training & Improvements – 20% of time: Groom our Engineering Team, provide training, valuable insights and knowledge transfers (KT) based on your years of experience building apps, products and delivering projects and working with different clients and teams.
What you bring to the table:
- Experience in independently managing, End-to-End Implementation, Design and Development of IT Projects and Products (Apps and Web-Apps)
- Experience converting Business Cases to Technology case and Building Products from scratch
- Experience in Training team and grooming them, undertaking managerial tasks such as Quarterly Skills Meeting, and Profile Evaluation, GAP Analysis
- Experience in Providing inputs to Project Budgeting, Efforts Estimations (EE), Technology Decks,
- Experience in Writing Test Cases and Managing UAT and Deployment Cycle (Automation Testing)
- Working with Client to understand provide Consulting or Business Solutions, Problem Solving Approach and Skills, Strong Analytical Skills, should be able to read between the lines
- Interacting with the Technical/Engineering team to ensure Delivery and Implementation of the Software Solution/Projects
- Client Relationship Management, Excellent at English Speaking, and Written Communication
- Understanding of Change Management, Risk Management and Project Management
- Experience working with US Clients is a Must
- Experience and Exposure working with different projects and business models will be an advantage
- Understanding of Blockchain, Healthcare, HIPAA Compliances, RPA, Payments Services, DevOps will be an asset
Must have skills:
- Excellent Written and Oral Communication Skills and Etiquettes
- Excellent Presentation Skills
- Experience in working with Onshore and Offshore Teams and Experience handling Cross-Functional Projects, Resources and Clients and ability to provide inputs to improving ODCs (Off-shore development centres)
- Experience dealing with Pressure and Meeting strict Project Deadlines
- Leadership and Motivational Skills to ensure the Work is being done by the Resources on time and within the specified budget
- Experience in handling Conflict and Resolution Management
Qualifications:
- 8 -12 years of overall experience
- Experience of working on Mobile & Web Applications (across Android & iOS)
- Strong understanding of Java & MERN/ MEAN stack - Angular/Node/React/ Vue
- Ability to create APIs in REST, and GraphQL understanding of JSON, XML, Websockets, SOAP, COBRA
- Good to have experience of Office 365 - SharePoint and ASP.Net
- Understanding of Database: MySQL, MongoDB, Oracle, PostGres
- Understanding of Project Management: Agile/Scrum, Waterfall both is fine
- Previous experience of working in FinTech, eCommerce, Enterprise Projects, C2C, B2C, B2B Apps will be an added advantage










