Cutshort logo
For Employers
Office Beacon LLC logo
Sales Quality Assurance Specialist
Sales Quality Assurance Specialist
Office Beacon LLC's logo

Sales Quality Assurance Specialist

Nikitha k's profile picture
Posted by Nikitha k
4 - 8 yrs
₹5L - ₹10L / yr
Remote only
Skills
International sales
Quality audit
Sales management
call coaching
feedback
Email audit
The Specialist - Quality Assurance is responsible for ensuring that all calls adhere to the
quality guidelines as set forth by the company. The QAR achieves this objective by constantly
monitoring the associates’ transactions, scoring these monitors, and providing active personal
coaching and feedback to the associates.

Job Requirements:

● Perform assigned daily activities directed at monitoring, measuring, and evaluating
frontline staff transactions; ensuring a random sampling methodology
● Daily MIS monitoring and report analysis
● Provide analysis of quality performance, as requested
● Be a driver of the Make It Better Philosophy for our clients
● Attend and participate in regularly scheduled and adhoc calibration meetings/calls-
Live call barging
● Participate in the design and maintenance of comprehensive compliance plans that
ensure adherence with performance measures, quality standards and audit
requirements
● Provide frontline staff with quality evaluation feedback and coaching, as requested
Perform ad hoc projects as requested
● Perform other similar and related duties as required or as directed - call monitoring
and providing actionable insight, Conducting quality audits, Monitoring trends,
Technological Responsibilities,Training and coaching/Feedback,identifying employee
performance gaps,Strong analytical and problem-solving skills.

Top Competencies:
● Strong attention to detail
● Ability to focus for long periods of time
● Strong verbal and written communication skills
● Understanding of how to analyze data
● Time management / attendance
● Data driven
● Ability to see from multiple perspectives

EXPERIENCE

Minimum 1 year of experience in quality monitoring in call center
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Office Beacon LLC

Founded :
2001
Type
Size
Stage

About

Office Beacon LLC is global outsourcing services and software provider to businesses big or small, in over twelve industries. From call center services to pre-press graphics, accounting, and much more, Office Beacon helps businesses scale their operations. Office Beacon was founded in 2001 by one of North America's most successful entrepreneurs, Pranav Dalal. Nearly 23 years later, Office Beacon employs over 3,500+ service, technology, and design experts globally. Headquartered in Redondo Beach, California, Office Beacon has offices in India, the Philippines, Uruguay, Australia, and Canada.
Read more

Company social profiles

linkedin

Similar jobs

WisdmLabs
at WisdmLabs
6 recruiters
Shruti Udupa
Posted by Shruti Udupa
Remote only
1 - 4 yrs
₹4L - ₹8L / yr
plugin development
Wordpress
skill iconPHP
skill iconHTML/CSS
JScript
+10 more

About Us:

WisdmLabs is a leading web development company offering quality products and services, with a focus on building SaaS products, WordPress and open source technologies. We're a young, vibrant team driven by our values and mission to build simple solutions that delight customers. We offer a dynamic environment that encourages innovation, rapid learning, and adaptability.


Job Summary:

The software engineer will be responsible for both back-end and front-end development, including creating and maintaining WordPress plugins.


Responsibilities and Duties:

  • Design and implement new features and functionalities for WordPress-based solutions.
  • Create and maintain technical documentation for all development work.
  • Develop scalable and maintainable web-based applications using PHP/MySQL.
  • Manage project tasks, timelines, and communication effectively.
  • Deliver solutions following engineering best practices and coding standards.
  • Create and execute test cases to ensure quality and reliability of developed work.
  • Provide technical support and assistance to resolve client issues.


Required Skills and Qualifications:

  • Bachelor’s degree in computer science or a related field with 1 to 4 years of experience as a WordPress developer.
  • Expertise in creating WordPress plugins (hooks and filters) and themes from scratch.
  • Proficiency in debugging, wp_query, meta_query, wp-cli, and Git.
  • Experience with page builders like Elementor and Gutenberg, along with localization (i18n).
  • Familiarity with eCommerce plugins (e.g., WooCommerce) and eLearning plugins (e.g., LearnDash).
  • Strong coding logic, analytical skills, and ability to design test scenarios.
  • Excellent written and verbal communication skills, especially for interacting with US/UK clients.
  • Enthusiasm for learning and adapting to new technologies.
  • Team player with experience in direct client interaction (preferred).


Compensation: based on your performance in the interview and your current salary.


Why Join Us?

  • Opportunity to work on exciting projects with a talented team.
  • Continuous learning and professional development opportunities.
  • Friendly and inclusive work environment.
  • Chance to make a real impact and grow your career.
  • 5 days working (Saturday & Sunday week-off)
  • Remote working



Preferred Qualifications: Graduation

Location: Remote

Type: Full-Time

Read more
Matellio India Private Limited
Harshit Sharma
Posted by Harshit Sharma
Remote only
2 - 6 yrs
₹3L - ₹11L / yr
skill iconiOS App Development
skill iconObjective C
skill iconSwift
Xcode
Model-View-View-Model (MVVM)
+1 more

JOB DESCRIPTION:

 

Design and build application for iOS platforms

Writing well designed, testable, efficient code by using the best software development practices

Responsible for working on iOS frameworks, Xcode, Swift, Rxswift, Xcode SDK Platform tools

Responsible to work on bug fixing and improving application performance

Create and maintain software documentation

Stay plugged into emerging technologies/industry trends and apply them into operations and activities

Read more
Audify Tech Private Limited
at Audify Tech Private Limited
1 product
1 recruiter
Utkarsh Motwani
Posted by Utkarsh Motwani
Bengaluru (Bangalore)
4 - 8 yrs
₹15L - ₹30L / yr
Unity 3D
Game development
Gaming

At Audify Tech Private Limited, we are looking for a talented and creative Unity Game Developer to work at the highest level of virtual and augmented reality. You will be responsible for implementing game functionality, translating design ideas, concepts, and requirements into a functional and engaging game. Our ideal candidate will have 5-8 years experience in Unity Development technologies, strong programming and coding skills, a keen eye for detail, and the analytical skills to identify potential issues with a design plan. Working across many different departments, this role requires a candidate with excellent communication skills, a pro-active attitude and a good team ethic to unify a common vision.

Objectives of this Role

  • Take ownership of entire features and components of the game lifecycle and lead the product design and code elements
  • Collaborate with other members of the team to deliver large and complex features on time and to a high standard
  • Be part of the development process and contribute improvements and suggestions, driving the quality of the code throughout the entire production cycle
  • Mentor other developers in the team and help maintain code, product, and process quality
  • Partner with Art, Design and Production teams to ensure schedules and goals meet business and project needs
  • Conduct code reviews and be part of the hiring process for future colleagues
  • Bring meaningful contributions to our product and the entire team

Daily and Monthly Responsibilities

  • Plan, design and implement high-quality game features working as part of the wider studio team
  • Transform design specification into functional game assets
  • Establish an effective strategy and development pipeline
  • Quickly create and iterate on prototypes showcasing new designs and interaction patterns
  • Design, build, and maintain efficient, reusable, and reliable code
  • Ensure the best performance, quality, and responsiveness of applications and games
  • Identify process and application bottlenecks and implement solutions in a timely manner.

Skills and Qualifications

  • 5-8 years experience with Unity 3D/Content Development
  • Strong 3D math skills
  • Strong C# object-oriented programming and scripting language skills
  • Experience working with game assets (meshes, animations, materials etc)
  • Experience profiling and optimising game and render performance (GPU and CPU)
  • Experience working on a physics-based game project, source control systems such as Git in a multi developer team environment.
  • Understanding UX design process and experience working with UX design team and/or development team

Preferred Qualifications

  • Bachelor's Degree Computer Science, Information Systems, or related field
  • Masters degree is preferred
Read more
Phyllo Inc
at Phyllo Inc
3 recruiters
Saroj Kumar Sahoo
Posted by Saroj Kumar Sahoo
Remote only
1 - 4 yrs
Best in industry
Sales
International sales
SaaS

Phyllo is a developer tool for developers and businesses to access data of creators / digital solopreneurs directly from the source platforms (e.g. YouTube, Twitch, Upwork, Shopify) with their consent. Think of us as an "account aggregator" but for the creator economy through which creators / digital solopreneurs can link their accounts and share their data with any developer/business who needs it. Such data once shared can act as proof of a creator's digital identity, proof of their work or income.

We are backed by reputed investors and have raised a $15M Series A from RTP Global, Nexus Venture Partners and top angels from Facebook, Teachable, Coinbase and more.

More info at:


You will be responsible for:

  • Running Outreach Campaigns to acquire new leads and qualify them.
  • Discover and hunt new target prospects.
  • Facilitating product demonstrations and technical audits.
  • You will own the responsibility for building a healthy sales pipeline and meeting quarterly and annual lead targets. 
  • You must be able to collaborate within a team environment while holding yourself accountable to the highest of standards.


Here is how you will continuously add value to the organisation:

  • Research and identify new business prospects; identify trends in the creator economy to discover new developers building for creators.
  • Identify ways of connecting with these prospects to discuss business opportunities.
  • Understand client’s needs and consult and present them with relevant solutions. Demonstrate Phyllo’s capabilities relevant to them.
  • Manage the CRM and log deal data accordingly.
  • Attend and participate in weekly sales team meetings.
  • Attend and participate in product development and strategy meetings, presenting input from the field and acting as the “voice of the customer.”


Job Requirements:

We are looking for someone with:

  • 1-3 years of B2B SaaS or Developer Tool Sales experience
  • Sales experience in an early-stage startup
  • Strong communication and interpersonal skills.
  • Willingness to build a career in sales


Read more
Lister Technologies
at Lister Technologies
8 recruiters
Vignesh Paramasivam
Posted by Vignesh Paramasivam
Chennai, Coimbatore
4 - 9 yrs
₹4L - ₹14L / yr
cypress
Test Automation (QA)
Selenium
Software Testing (QA)
Shell Scripting
+1 more

ESSENTIAL SKILLS:

·       4+ Years Hands on experience with web automation using Selenium, JavaScript technologies

·       Good knowledge and experience in unit testing tools such as Jasmine, Jest, Mocha/Chai or equivalent framework

·        Hands on experience in Cypress

·       Decent experience in testing web applications built on technologies like Node.js / React.js

·       Excellent programming skills in Java, JavaScript, or related languages, written custom test automation scripts, automation tools and frameworks

·       Ability to learn quickly and to adapt to existing / new tools and technologies

·       Work exposure with custom CI/CD Pipelines e.g.: Jenkins

·       Experience with Version control systems like Git

·       Experience with Bug tracking software like Jira

·       Excellent written/verbal communication

·       Ability to collaborate with different stakeholders including engineers, other QA, Product owners

 

ROLE DESCRIPTION:

·       Build the test suite for the UI automation where web pages are generated using UI as a service

·       The test suite is expected to be built on Cypress.io

·       Develop and implement automated test scripts by enhancing the existing / new framework and architecture

·       Write functional and end to end tests using JavaScript technologies, Selenium etc

·       Develop reusable utilities and test scripts which can be shared across the platform

·       Document defects effectively and collaborate with engineers and other stakeholders to have them resolved

·       Participate in the Agile execution and take part in the required agile ceremonies

·       Be an integral part of the development process, evangelising TDD and collaborating with software engineers across the development cycle.

 

Read more
Fintech Startup
Fintech Startup
Agency job
via Utkarsh Staffing Solutions by Mythili Priya
Bengaluru (Bangalore)
1 - 5 yrs
₹5L - ₹15L / yr
A/B Testing
Tableau
PowerBI
Data Visualization
Use quantitative and qualitative data to derive
product insights that will drive product
strategy and roadmap
Develop dashboards and define metrics that
inform success for the Product Team
Help design, execute and evaluate A/B tests to
improve the user journey
Explore large, complex, and loosely defined
datasets to create actionable insights
Facilitate changes to product features to
improve competitive position and optimal
product performance. Work collaboratively with various teams
including marketing, business, UX, customer
support and engineering teams etc.

1-3 years of analyst experience at a product
company. Undergraduate degree from Tier 1 Colleges (IIT
/ BITS / NIT)
Comfortable diving into data and deriving
tangible insights
Experience with product analytics tools like
Amplitude/Clevertap, and data visualization
tools like PowerBI/Tableau is a plus
Experience with running A/B tests and
experiments
Prior Startup and Fintech experience is a plus
Prior startup experience is a plus
Read more
Mobile Programming LLC
at Mobile Programming LLC
1 video
34 recruiters
Priyanka Anbarasu
Posted by Priyanka Anbarasu
Bengaluru (Bangalore), Mumbai, Pune, Gurugram
5 - 9 yrs
₹10L - ₹14L / yr
skill iconReact Native
skill iconJavascript
skill iconiOS App Development
Mobile App Development
skill iconAndroid Development
Hands on experience in React Native Framework
Hands on exp in javascript
Deep Familiarity with IOS or Android Development
only Immediate joiners
Read more
Tatsam
at Tatsam
1 recruiter
Bhavna Singh
Posted by Bhavna Singh
Remote, NCR (Delhi | Gurgaon | Noida)
1 - 6 yrs
₹10L - ₹14L / yr
skill iconFlutter
Mobile App Development
Mobile applications
SDK
DART

Tatsam is a stealth mode, venture-backed mental healthcare company based in India.
We're redesigning mental health and wellness experiences for the modern day working professional, have raised angel round from top-tier investors, and signed some of the largest Indian enterprises and startups for the upcoming private beta launch… and we’re just getting started.

The startup is led by a team of CXOs who are serial entrepreneurs (YC alumni, IIT alumni, CXO in large enterprises). They are supported by a team of behavioral design experts, clinicians and counsellors with vast experience, and technologists on a mission to improve mental health and wellbeing for the modern day working professional.

RESPONSIBILITIES:

  • Developing app using Flutter for both Android & iOS platforms.
  • Writing quality code independently that is simple, reliable, and scalable.
  • Evaluating and implementing out-of-the-box ideas for application development.
  • Working with the team to manage, optimize, and customize multiple applications.
  • Detecting and troubleshooting application issues.

REQUIREMENTS:

  • Must have 2+ years of experience in native mobile development (Android / iOS).
  • Must have 1+ years of experience in Flutter.Should have worked and successfully deployed apps using Flutter framework.
  • Good knowledge of Flutter SDK & Dart programming language.
  • Should have worked on mobile platforms like Android or iOS.
  • Should have developed & worked with Flutter widgets for iOS & AndroidExperience with any of the state management solutions like Bloc, Provider, Mobx, etc.
  • Mobile app architecture design and optimization.Extreme attention to detail and the ability to match the design as closely as possible.
  • Ability to work closely with Product Managers, other development team members.
  • Understanding of Functional Reactive Programming is a must.
  • Comfortable with Test-Driven Development.

The Opportunity
You will enter a close group of exceptionally talented people who in the last 2-months have secured incredible investors, partners, clients and advocates. We will continue this momentum till our vision of being able to provide good mental health and wellbeing avenues for the modern day professionals is achieved. If we like each other and agree to partner in this journey, this has the potential of resulting in a compounded career and mental growth for you.

Read more
Zycus
at Zycus
10 recruiters
madhavi JR
Posted by madhavi JR
Bengaluru (Bangalore)
2 - 13 yrs
₹5L - ₹15L / yr
skill iconMachine Learning (ML)
Natural Language Processing (NLP)
Image Processing
Artificial Intelligence (AI)
skill iconDeep Learning

We are looking for applicants with a strong background in Analytics and Data mining (Web, Social and Big data), Machine Learning and Pattern Recognition, Natural Language Processing and Computational Linguistics, Statistical Modelling and Inferencing, Information Retrieval, Large Scale Distributed Systems and Cloud Computing, Econometrics and Quantitative Marketing, Applied Game Theory and Mechanism Design, Operations Research and Optimization, Human Computer Interaction and Information Visualization. Applicants with a background in other quantitative areas are also encouraged to apply.

We are looking for someone who can create and implement AI solutions. If you have built a product like IBM WATSON in the past and not just used WATSON to build applications, this could be the perfect role for you.

All successful candidates are expected to dive deep into problem areas of Zycus’ interest and invent technology solutions to not only advance the current products, but also to generate new product options that can strategically advantage the organization.

Skills:

  • Experience in predictive modelling and predictive software development
  • Skilled in Java, C++, Perl/Python (or similar scripting language)
  • Experience in using R, Matlab, or any other statistical software
  • Experience in mentoring junior team members, and guiding them on machine learning and data modelling applications
  • Strong communication and data presentation skills
  • Classification (svm, decision tree, random forest, neural network)
  • Regression (linear, polynomial, logistic, etc)
  • Classical Optimization(gradient descent, newton raphson, etc)
  • Graph theory (network analytics)
  • Heuristic optimisation (genetic algorithm, swarm theory)
  • Deep learning (lstm, convolutional nn, recurrent nn)

Must Have:

  • Experience: 3-9 years
  • The ideal candidate must have proven expertise in Artificial Intelligence (including deep learning algorithms), Machine Learning and/or NLP
  • The candidate must also have expertise in programming traditional machine learning algorithms, algorithm design & usage
  • Preferred experience with large data sets & distributed computing in Hadoop ecosystem
  • Fluency with databases

Read more
Ideapoke Technologies
at Ideapoke Technologies
7 recruiters
Deepti Thakur
Posted by Deepti Thakur
Bengaluru (Bangalore)
5 - 8 yrs
₹5L - ₹12L / yr
User Experience (UX) Design
skill iconHTML/CSS
Wireframing
Ideapoke, headquartered in Bangalore, India is a technology driven Open Innovation Platform helping organizations (Enterprises, SMB’s, Startups, Universities) to connect and collaborate with right partners across the globe to solve their Innovation needs, technical R&D and new product development challenges. In other words, Ideapoke helps companies to discover and collaborate with partners to accelerate their innovation. For further information on the company please visit our website www.ideapoke.com Senior UX Designer We want someone who is adept at telling stories through interaction design and illustration and can bring a thoughtful, creative approach to synthesizing business and user goals. We are looking for a UX designer who is creative, good at interaction design and can do wire-frames. You should have good knowledge about PSD to HTML Conversion and CSS. Responsibilities: - Design intuitive user experience for our software products - Sketch out visual concepts both on paper and using software applications - Work on cross-platform applications to develop user experiences covering mobile phones, tablets and computers - Influencing product design with usability knowledge - Consulting with clients to understand their goals and explaining research results - Conducting usability testing - Creating wireframes, storyboards, sitemaps and screen flows - Creating product prototypes - Developing personas and usage scenarios - Analyzing user feedback and activity, and iterating to enhance the user experience - Assisting with content development - Conducting competitor and customer analysis
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos