
quality guidelines as set forth by the company. The QAR achieves this objective by constantly
monitoring the associates’ transactions, scoring these monitors, and providing active personal
coaching and feedback to the associates.
Job Requirements:
● Perform assigned daily activities directed at monitoring, measuring, and evaluating
frontline staff transactions; ensuring a random sampling methodology
● Daily MIS monitoring and report analysis
● Provide analysis of quality performance, as requested
● Be a driver of the Make It Better Philosophy for our clients
● Attend and participate in regularly scheduled and adhoc calibration meetings/calls-
Live call barging
● Participate in the design and maintenance of comprehensive compliance plans that
ensure adherence with performance measures, quality standards and audit
requirements
● Provide frontline staff with quality evaluation feedback and coaching, as requested
Perform ad hoc projects as requested
● Perform other similar and related duties as required or as directed - call monitoring
and providing actionable insight, Conducting quality audits, Monitoring trends,
Technological Responsibilities,Training and coaching/Feedback,identifying employee
performance gaps,Strong analytical and problem-solving skills.
Top Competencies:
● Strong attention to detail
● Ability to focus for long periods of time
● Strong verbal and written communication skills
● Understanding of how to analyze data
● Time management / attendance
● Data driven
● Ability to see from multiple perspectives
EXPERIENCE
Minimum 1 year of experience in quality monitoring in call center

About Office Beacon LLC
About
Similar jobs
What are we looking or
- Women-only
- Experience in Sales and/or customer consulting
- Ability to understand and handle data sets through google sheets and Excel
- Experience: 1-2 Years
Job Role:
- Convert highly qualified leads into Savage members, by consulting and guiding them based on their conditions and requirement
- Assess ways to optimize the overall top of funnel lead flow at Savage by working with external communities
- Create weekly reports on work done, what worked and what did not work.
- Be the voice of prospective customers in the system
About Company
ADDV HealthTech Solutions, a UK-based company, operates with a strong IT presence in Ahmedabad, empowering IT professionals and organizations with cutting-edge technologies. As a product and service-based industry, we have excelled in managing UK healthcare projects, leveraging our novel tech-led approach.
ADDV HealthTech Solutions operates as a subsidiary of the renowned UK company, ADDVantage Technologies (https://addvantage-technologies.co.uk/) delivering innovative healthcare solutions like AllDayDr, Healthya, AppLocum, PharmSmart, ADDVantage Minds, and HEALTHYA Stations. Under the visionary leadership of our Founder and CEO, Suhel Ahmed, we continue to expand our expertise and presence across the UK and the Middle East.
What are we looking for in a candidate?
● Proven experience of 2-5 years with a minimum of 1 year of experience in AWS Redshift.
● Proven experience as an AWS Redshift Developer or similar role using PostgreSQL.
● Proficiency in SQL, database design, and data modeling.
● Strong understanding of ETL processes and data integration.
● Familiarity with AWS services and cloud computing concepts.
● Excellent problem-solving skills and attention to detail.
● Effective communication and teamwork abilities.
● AWS Certified Data Analytics or AWS Certified Database - Specialty certification (preferred).
● Experience with other AWS services such as S3, Glue, and Lambda (preferred).
● Knowledge of data warehousing best practices and optimization techniques (preferred).
● Build efficient and optimised queries:
• queries for functional requirements
• queries for logging
• queries for monitoring
● Write stored procedures.
● Unload / export into csv and JSON.
● Availability to work during UK hours (9 am to 5:30 pm).
● Excellent verbal and written communication skills.
What will we provide to the candidate ?
● 5 days working.
● Flexible working hours
● International Exposure (UK projects)
● Training and development
● Collaborative work environment


Experience:- Overall 10 to 12 years of experience of which atleast 5 to 7 years’ experience should be in Information Security. Mandatory is 5 to 7 years’ experience in Information security and with one full end to end implementation experience.
Base location: - Bengaluru - Must
Requirements: -
- Mandatory - ISO 27001:2013 lead implementor certified
- Mandatory - ISO 27001:2013 lead auditor certified (but if it is a good candidate, we can still consider)
- Good to have – CISA, CISM, Risk management certification, Privacy certifications.
- Mandatory - Atleast one end to end implementation experience of ISO 27001 standard. The candidate should have a good implementation knowledge of ISO 27001, ISO 27002 standards and is required to implement the ISO requirements and run the ISMS program for multiple countries.
- This immediate requirement is for implementing the ISMS program for our Canadian office location. The candidate should be willing to work from Bengaluru in EST time zone during this implementation phase whenever required.
- Good documentation skills.
- Develop, implement, maintain, review and continually improve Information Security policies.
- Good understanding and knowledge of applicable legal and regulatory requirements as relevant to information security.
- Manage and maintain a risk register / risk database along with risk treatment plans.
- Good understanding of physical and environmental security.
- Conduct Internal Audits based ISO 27001 standards and Personal Data Protection policies. A good experience in independently conducting Internal and supplier audit with respect to information security.
- Provide training to the employees on Privacy & Information Security Management System on regular intervals.
- The greater part of the job involves interacting with people, interviewing them / auditing, Preparing audit reports, discussing / persuading / influencing.
- Mandatory: Good verbal and written communication skills. Eye for details.
- Good presentation skills.
- Since this is a trusted role, candidates must be willing to undergo extensive background checks to verify their identity, character, qualifications, skills and experience.


We are looking for a Backend Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your coworkers into the application. A basic understanding of front-end technologies is therefore necessary as well.
* Integration of user-facing elements developed by a front-end developers with server side logic
* Building reusable code and libraries for future use
* Optimization of the application for maximum speed and scalability
* Implementation of security and data protection
* Design and implementation of data storage solutions
Skills:
* Good experience with backend languages PHP , NodeJS, Python.
* Knowledge with PHP framework CodeIgniter or similar.
* Knowledge with MySQL database and well-versed with writing complex queries.
* Version control, such as Git, CVS or SVN
* Knowledge of REST web services
About WISE
At Wise, we are building the world's best online tutoring platform that companies teaching online can use to manage their online operations from scheduling demos to running classes for your learners. We have designed an extremely user friendly interface for your admins and instructors to set up your online academy within a matter of 5 minutes.
- We are a platform used for online tutoring by over 150,000 teachers to conduct live classes for over 2,500,000 learners
- Our platform has been tested at 500k DAUs and more than 2 billion+ minutes of live sessions have been conducted on the platform
- We have a customised and native Zoom integration (no redirection) for interactive live class experience
- We are building the world's first infrastructure layer for digital classrooms and have open APIs as well as a White-Label options to setup a native experience for your online teaching platform
What we need
A digital marketing expert with 2-3 years of experience running and coordinating digital marketing campaigns. We are execution-focused and work would involve building things quickly & adapting based on market feedback. If you love designing marketing campaigns and want to expand and grow, we would like to talk to you.
What you will do
- Work directly with the founding team and drive key product decisions
- Define and establish marketing strategy with the copy team
- Analyze and take decisions on furthering marketing and creative strategy
Essential skills
- Independent player (We’re a team but, we want you to contradict us on the way)
- Social media and google ads skills
- Spreadsheets, or Airtable (Just give us numbers, or graphs, we love graphs)
- Goal-oriented
- Creative and innovative
Good to have
- Good communication skills
- Team-oriented mindset
Probably not ideal if
- If you have always been right about everything
- Not looking for a full-time engagement
Definitely get in touch if you
- Would have started the exact same company but am willing to build it together with a great team
- Would fight us in a duel to make our product better
Must Have Skills:
- Good experience in Pyspark - Including Dataframe core functions and Spark SQL
- Good experience in SQL DBs - Be able to write queries including fair complexity.
- Should have excellent experience in Big Data programming for data transformation and aggregations
- Good at ELT architecture. Business rules processing and data extraction from Data Lake into data streams for business consumption.
- Good customer communication.
- Good Analytical skills
Technology Skills (Good to Have):
- Building and operationalizing large scale enterprise data solutions and applications using one or more of AZURE data and analytics services in combination with custom solutions - Azure Synapse/Azure SQL DWH, Azure Data Lake, Azure Blob Storage, Spark, HDInsights, Databricks, CosmosDB, EventHub/IOTHub.
- Experience in migrating on-premise data warehouses to data platforms on AZURE cloud.
- Designing and implementing data engineering, ingestion, and transformation functions
- Azure Synapse or Azure SQL data warehouse
- Spark on Azure is available in HD insights and data bricks
MEAN Stack Developer
- Must have minimum 2+ Years of experience on Mongodb, Express JS, Angular and NodeJS
- Must have been working on mobile and web applications
- Must have excellent verbal and written communication skills.
- Added advantage with work on Hybrid framework like Ionic
- Added advantage if worked in Game Projects


We are currently hiring a professional, skilled Software Developer to develop, create, and modify applications software or specialized utility programs of our company.
Role & Responsiblities
- Researching, designing, implementing and managing software programs
- Testing and evaluating new programs
- Identifying areas for modification in existing programs and subsequently developing these modifications.
- Writing and implementing efficient code
- Bug fixing and debugging existing code.
- Understanding product requirements, architecture, design
Qualifications & Skills Required
- Tech(CS/IT)/BCA/MCA/Any specialized course in the Required field
- Must know C/C++/JAVA/.NET
- 0-2 year experience in software development..
For C/C++ developer
- Deep knowledge and hands on experience with web applications and programming languages like- C/C++
- Design, build, and maintain efficient, reusable, and reliable C++ code
- Should have good technical skills related to Email Services Operating System and File Systems.
- Working independently and multi-tasking effectively.
- Understanding of projects from client as well as own view point
- The ability to learn new technologies quickly.
- Help maintain code quality, organization, and automatization
- Enhance product test and build infrastructure.
For Java Developer.
- Must have strong background / knowledge in Core Java.
- Must Have skills : Core java,swing ,J2EE.
- Must know about Collection Multi Threading and File handling.
- Must know how to use Eclipse/Net Beans
- Very Polished professionals with strong Communication Skills
- Excellent design, coding and debugging skills .
- Troubleshoot variety of complex software problems
- Sound knowledge of Computer Science fundamentals - data structures, algorithms, operating system concepts.
Position :Software Developer
No. of position:10
CTC- Negotiable
Location: Dehradun
Job type: full time
Timing: 10am to 7pm

