Sales Quality Assurance Specialist

Dotnet Developer:

Experience - 8 - 10 yrs

Immediate joiners

Location : Hyderabad (Hybrid)

Required Skills:

l Web application engineering using ASP .Net MVC, entity framework, WCF, . NET Core

l Should have worked on API creation and should be a hands-on full stack developer using JQUERY, etc

l MS SQL knowledge is mandatory

l Should have experience in client communication

l Should have experience in owning a product and good communication skills.

l Should have experience in using tools like JIRA, GIT etc.

Role and Responsibilities:

• Pursuing or recently completed a degree in English, Journalism, Communication, Marketing.
• Strong writing skills with a passion for creating high-quality content.
• Excellent command of the English language and grammar.
• Proofreading and editing content to ensure clarity and accuracy.
• Collaborating with the marketing team to align content with marketing goals.
• Learning and applying basic SEO principles to optimize content.
• Enthusiasm to learn and adapt to different writing styles and formats.
• Gaining valuable insights into content marketing and digital communication.

Key Roles And Responsibilities:

• Analyze requirements, functional specifications and create detailed level test cases
• Collaborate with QA Lead to implement effective strategies and test plans
• Ability to identify a set of test cases that will be a good fit for automation and scope out automation coverage for a particular project.
• Be ready to move test cases from manual to automation with pride.
• Contribute to the design and architecture of high-quality, complex systems and software environments focusing on mobile development, automation, and quality aspects
• Execute test cases scripts scenarios on schedule (Functional, Systems Integration, and Regression Testing), and open defects as needed
• Develop build test automation strategy and focus specifically on maximizing reusability for regression
• Design, build and execute automated tests.
• Identify regression testing needs and create and maintain an Automated Regression Suite
• Maintain automated scripts utilizing the existing framework, adhering to coding standards
• Create a weekly plan and weekly reports.
• Follow the Scrum process, participate in Scrum ceremonies and follow the incremental delivery model.

Qualifications:

• Educational background includes a degree (B.E/B.Tech/M.Tech) in Computer Science, Engineering, or a related field.
• Possess 8-12 years of hands-on experience in automation testing, including designing, implementing, and maintaining automated test scripts and frameworks. Demonstrated expertise in ensuring software quality and reliability through comprehensive automated testing processes.
• Capable of writing efficient, maintainable code for automation scripts, and leveraging language-specific libraries and frameworks to enhance testing capabilities.
• Experience working with Appium for mobile application automation testing. Skilled in setting up and configuring automation frameworks, ensuring seamless integration with testing processes for Android and iOS applications.
• Demonstrated ability to design and develop automation frameworks from scratch. Skilled in selecting appropriate tools and technologies, defining framework architecture, and implementing robust, scalable, and maintainable automation solutions tailored to project requirements.
• Must have experience in integrating mobile cloud platforms like Browser stack / Perfecto with automation framework
• Extensive experience in Maven for build automation, Jenkins for CI/CD, and TestNG for automated testing. Proficient in configuring and integrating these tools to streamline development workflows.
• Practical experience with Selenium WebDriver for automated testing of web applications. Skilled in writing, executing, and maintaining test scripts, ensuring cross-browser compatibility.
• Proficient in using JIRA for project management, GIT for version control, and databases for data storage and retrieval. Skilled in managing tasks, tracking progress, and performing database operations.
• Experienced in developing, testing, and deploying applications in both Android and Windows environments. Proficient in utilizing specific tools and frameworks for each platform.
• Strong understanding of API testing tools like SoapUI and Postman. Skilled in creating and executing test cases, validating responses, and ensuring API reliability, performance, and security.
• Familiarity with both android and Windows environments.
• Knowledge of API Testing tools such as SoapUI, Postman.

JOB DESCRIPTION FOR

We are looking for a Client Servicing Executive. To interact on day to day basis with large retail brands like Nike, Adidas, Cinepolis, Pantaloons, Nykaa etc. Who are part of our client portfolio for business opportunities.

Candidates with strong communication skills, ability to understand store design, fixture design and work on xl. A positive attitude and a desire to promptly resolve potential customer requirements will make you successful in this role.

Responsibilities

·       Capture brand guidelines

·       Manage day to day communication

·       Align production with factory on the client order generated

·       Align billing and payments submission and follow up

·       Generate monthly and quarterly projection

·       Travel for client meeting and on site quality check

Requirements and skills

·       Proven work experience on a similar role

·       Excellent communication skills, excel knowledge and capable of building trusting relationships

·       Ability to perform in fast-paced environments

·       Diploma in Furniture design and Interior design

·       Ability to make XL

·       Willing to travel for client meetings and site visits.

·       2+ years of experience in retail, advertisement or event management industry

Overview

As an engineer in the Service Operations division, you will be responsible for the day-to-day management of the systems and services that power client products. Working with your team, you will ensure daily tasks and activities are successfully completed and where necessary, use standard operating procedures and knowledge to resolve any faults/errors encountered.

Job Description

Key Tasks and Responsibilities:

Ensure daily tasks and activities have successfully completed. Where this is not the case, recovery and remediation steps will be undertaken.

Undertake patching and upgrade activities in support of ParentPay compliance programs. These being PCI DSS, ISO27001 and Cyber Essentials+.

Action requests from the ServiceNow work queue that have been allocated to your relevant resolver group. These include incidents, problems, changes and service requests.

Investigate alerts and events detected from the monitoring systems that indicate a change in component health.

Create and maintain support documentation in the form of departmental wiki and ServiceNow knowledge articles that allow for continual improvement of fault detection and recovery times.

Work with colleagues to identify and champion the automation of all manual interventions undertaken within the team.

Attend and complete all mandatory training courses.

Engage and own the transition of new services into Service Operations.

Participate in the out of hours on call support rota.

Qualifications and Experience:

Experience working in an IT service delivery or support function OR

MBA or Degree in Information Technology or Information Security.

Experience working with Microsoft technologies.

Excellent communication skills developed working in a service centric organisation.

Ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions.

Ability to manage and prioritise own workload.

Experience working within Education Technology would be an advantage.

Technical knowledge:

Advanced automation scripting using Terraform and Powershell. 

Knowledge of bicep and ansible advantageous. 

Advanced Microsoft Active Directory configuration and support.

Microsoft Azure and AWS cloud hosting platform administration.

Advanced Microsoft SQL server experience.

Windows Server and desktop management and configuration.

Microsoft IIS web services administration and configuration.

Advanced management of data and SQL backup solutions.

Advanced scripting and automation capabilities. 

Advanced knowledge of Azure analytics and KQL.

Skills & Requirements

IT Service Delivery, Information Technology, Information Security, Microsoft Technologies, Communication Skills, Fault Interpretation, Workload Prioritization, Automation Scripting, Terraform, PowerShell, Microsoft Active Directory, Microsoft Azure, AWS, Microsoft SQL Server, Windows Server, Windows Desktop Configuration, Microsoft IIS, Data Backup Management, SQL Backup Solutions, Scripting, Azure Analytics, KQL.

Requirements:

 Time management and prioritising workload

 Industry Knowledge and Experience desirable

 Working knowledge of Microsoft office

 People management skills

 Excellent oral and written communication skills

 Presenting skills

Roles and Responsibilities:

 Manage the overall running of the sales team

 Develop and implement strategic sales plans that expand a company’s customer base and Solidify its presence

 Achieving growth and hitting sales targets by successfully managing the team and by assessing the teams’ strengths and weaknesses.

 Developing and implementing new sales initiatives, strategies and programmes to capture key demographics

 Liaise and develop professional relationships with team members.

 The setting of objectives for all team members.

 Conducting regular 1 2 1’s business day meeting

 Absence management

 Performance management

Your Responsibilities:

• Own the backend stack – Node.Js based, that powers our product
• Collaborate with Backend Developers (Python), Front-end developers, DevOps, and Data Scientists to design and implement new features
• Build and maintain several REST’ful Services/Endpoints which will be used both internally and externally in a Macroservices/Distributed services environment.
• Deploy and monitor the Services/Endpoints ensuring availability and scalability(ability to handle 100X traffic)
• Work on full project lifecycle starting from requirements gathering/understanding the problem to deploying and maintaining the project.

Skills that you bring Along:

• A minimum 8+ years of extensive work experience with Node.Js and related frameworks – particularly Express.Js.
• Extensive experience in designing and maintaining REST’ful API endpoints
• Extensive experience with databases such as Postgres and Mongo.
• Extensive experience in Cloud Infrastructure (AWS based) – e.g. AWS API Gateway, Lambda Functions etc.
• Experience with cache like Redis and/or Memory cache
• Good experience in Microservices/Macroservices or Event driven Architectures
• Good experience with design patterns
• Experience in writing advanced SQL-queries, good knowledge of PL/SQL
• Good understanding of Software Design Principles and domain-driven design
• Good experience with Continuous Delivery and Containerization(Docker)
• Ideally maintaining infrastructure-as-code using Terraform
• Excellent communication skills and the ability to explain complex topics in a simple manner

PhP Framework,
Laravel,
Codelgniter,
Bootstrap,
Ajax,
Javascript,
CSS,
MySQL,
NoSQL

Skill- 
Normal Communication 
Need to handal the Clients