
quality guidelines as set forth by the company. The QAR achieves this objective by constantly
monitoring the associates’ transactions, scoring these monitors, and providing active personal
coaching and feedback to the associates.
Job Requirements:
● Perform assigned daily activities directed at monitoring, measuring, and evaluating
frontline staff transactions; ensuring a random sampling methodology
● Daily MIS monitoring and report analysis
● Provide analysis of quality performance, as requested
● Be a driver of the Make It Better Philosophy for our clients
● Attend and participate in regularly scheduled and adhoc calibration meetings/calls-
Live call barging
● Participate in the design and maintenance of comprehensive compliance plans that
ensure adherence with performance measures, quality standards and audit
requirements
● Provide frontline staff with quality evaluation feedback and coaching, as requested
Perform ad hoc projects as requested
● Perform other similar and related duties as required or as directed - call monitoring
and providing actionable insight, Conducting quality audits, Monitoring trends,
Technological Responsibilities,Training and coaching/Feedback,identifying employee
performance gaps,Strong analytical and problem-solving skills.
Top Competencies:
● Strong attention to detail
● Ability to focus for long periods of time
● Strong verbal and written communication skills
● Understanding of how to analyze data
● Time management / attendance
● Data driven
● Ability to see from multiple perspectives
EXPERIENCE
Minimum 1 year of experience in quality monitoring in call center

About Office Beacon LLC
About
Similar jobs
Position: Senior Backend Developer (Python + FastAPI + GCP)
Engagement Type: Remote
Location: Remote
Position Overview:
Seeking a Senior Backend Developer with 6–8 years of experience to design, build, and maintain scalable backend systems using Python and FastAPI on Google Cloud Platform, ensuring high performance, reliability, and secure deployments.
Key Responsibilities:
• Design and build scalable, high-performance backend systems using Python (FastAPI) with clean architecture and modular design principles.
• Architect and implement microservices and RESTful APIs ensuring reliability, security, and optimal response times.
• Own end-to-end system design from schema definition to deployment with focus on high availability, fault tolerance, and cost efficiency.
• Manage DevOps pipelines for CI/CD, containerization, and infrastructure automation using Docker, Terraform, and GitHub Actions.
• Deploy, monitor, and optimize cloud infrastructure on Google Cloud Platform (GCP) including Compute Engine, Cloud Run, Pub/Sub, and Cloud Storage.
• Collaborate with frontend, AI, and data engineering teams to define robust API contracts and efficient data flows.
• Implement observability practices including logging, tracing, and alerting using Stackdriver, Prometheus, or Grafana.
• Conduct code reviews, system design sessions, and performance tuning for production-grade deployments.
Required Skills:
• Strong expertise in Python with a focus on FastAPI.
• Solid understanding of software architecture and design patterns.
• Experience with API design and authentication (OAuth2, JWT).
• Deep knowledge of Google Cloud Platform (GCP) services including Compute Engine, Pub/Sub, Cloud SQL, Cloud Storage, and IAM policies.
• Proficiency in containerization (Docker) and CI/CD pipelines.
• Familiarity with infrastructure-as-code tools such as Terraform or Cloud Build.
• Hands-on experience with databases like PostgreSQL, MySQL, or Firestore and ORM frameworks such as SQLAlchemy or Tortoise ORM.
• Knowledge of system monitoring, alerting, and logging in distributed systems.
Preferred (Bonus) Skills:
• Experience with API Gateway, Redis, or Celery for async processing.
• Familiarity with message queues like Kafka or RabbitMQ.
• Exposure to event-driven architecture and cloud cost optimization strategies.
• Understanding of DevSecOps and cloud security best practices.
• Experience working with cross-functional product and data teams.
The Store Manager is responsible for overseeing daily operations of the apparel store, ensuring excellent customer service and sales performance. They manage staff, maintain inventory levels, and ensure visual merchandising aligns with brand standards. The role includes analyzing sales data and implementing strategies to meet targets. Strong leadership and communication skills are essential. Experience in fashion retail is preferred.
About Company
Our client is a leading global co-educational day and boarding school for ages 2-18 having it’s first campus in India based out of Pune. The school will follow the English National Curriculum and IGCSEs with students progressing to the IB Diploma Programme offering unparalleled excellence in sports, music, and the arts.
Key Responsibilities
• Handle end-to-end HR operational processes in the school.
• Proven work experience as a Senior Executive HR or similar role.
• Managing the employees’ on boarding and induction process. Responsible for issue of Offer Letters, Appointment Letters, ID Cards and Visiting Cards, etc.
• Prepare and maintain staff records in the file and in HRMS.
• Coordinating for documentation relating to VISA, FRRO and maintaining the records.
• Organise and work independently on multiple tasks to complete assignments within specified deadlines. Prepare HR related MIS reports.
• Co-ordination with other departments for closure of any issue and to work on central / cross functional projects. Foster healthy employee relations.
• Assist in day to day operations of the HR functions and duties. Manage salary and contract-related matters. Information about Health Insurance of the staff members.
• Timely payroll processing by collating, preparing and providing the monthly attendance and leaves inputs as per the format and within the timelines established.
• Manage Statutory Compliance (EPF, ESIC, Gratuity) and coordinate with Finance Team for the same.
• Prepare various compensation related reporting and analysis, HR budget and trends analysis. Support the preparation of the salary review process.
• Extracting and analysing data from HR systems and preparing simple to complex reports.
• Conduct exit interviews and complete separation formalities. Exit formalities and Full & Final Settlement Process.
• Coordinating with the facility management contractors for invoices, payments, etc.
• Hospitality for Visitors and New Staff.
Requirements:
• Graduate/Postgraduate- MBA-HR
• Work experience for an International School
• 2-3 years and above of relevant experience
• Excellent verbal and written fluency in English and Hindi.
• Related working experience as Executive Assistant in other international schools or companies is preferred.
• Good communication and coordination skills.
• Good organisation skills.
• Proficiency in Microsoft 365 (Word, Excel, Outlook, Sharepoint, OneNote, etc)
• The role demands a multitasker who can effortlessly liaise with all the other teams, efficiently manage the roles and duties within the team, and finally get the job done well in time.
• Sources and listens to all points of view and respects differing opinions when developing solutions. Should be very organized, process driven and a team player.
• Personal integrity, accountability and credibility.
• Strong mind-set for continuous improvement to meet or exceed expectations.
• Time management and ability to multi-task and prioritize, ability to work under pressure.
• Discrete and sensitive to confidentiality.
• Responsible, self-motivated, detailed-minded, professional, organized, independent and mature.
• Good team player as well as good team leader.
Egnyte is seeking a talented Staff Frontend Engineer to join our team in Mumbai or to work remotely elsewhere in India. If you’d like to contribute your skills to the development of a global product with an impressive client base, please reach out!
Egnyte is a product-focused company based in Silicon Valley in California, not a software outsourcing business. We build and maintain our flagship software used by companies like Red Bull and Yamaha. We help businesses navigate the complex world of content and data management. Egnyte provides customers with secure access to 100% of their business files from any device, regardless of where those files physically reside. More than 16,000 customers trust Egnyte to enhance employee productivity, automate data management, and reduce file-sharing cost and complexity.
Your job will be to make meaningful contributions to two parts of our platform: Egnyte Protect and Egnyte Connect.
You’ll have plenty of opportunities to learn from other Egnyters working in India, the United States, and Poland. Knowledge-sharing is a fundamental part of our culture, and we know how to share knowledge across distributed teams.
We’re building enterprise software for companies of all sizes. It means that every day we’re dealing with a large scale. We build our apps with React, we use SASS and CSS modules for styling, Webpack for bundling, Jest and Enzyme for testing, and Redux with Sagas for state. We do have some older bits of tech in our stack too, like Backbone with Marionette, but we’re actively working on removing them from our codebase.
Since our app is fairly complex, we care about writing a fair amount of tests for it. We have thousands of unit and functional tests and this number is getting bigger. We are aiming to move to continuous delivery when our coverage is satisfactory. Our app is used by thousands of people every day—it’s a tool for them to do their job which is why we care a lot about not having any regressions in the app.
As engineers, we have strong product ownership. It means we are part of product development from early designs to deployment and monitoring. This allows us to have a deep conversation with Design and Product teams about not only how we build things but also what we build.
What You’ll Do will include
- Developing system components throughout the whole product lifecycle. Your task will be to build user interfaces that are usable and informative. In order to do that, you’ll need to combine and process data from different parts of the system. Building a scalable and maintainable product used by over 350 thousand users every day
- Influencing the development strategy and technologies of a global product deployed on hundreds of servers around the world
- Supporting other team members to help them fulfill their potential
- Leading and owning projects end to end, from design to deployment
- Learn, collaborate, and teach other Frontend Engineers.
- Lead large-scale projects exerting significant influence on long term vision and goals for your team
- Collaborating with other frontend developers to design, architect, implement, and build a frontend project
- Being part of a professional team collaborating with QA and backend developers
- Cooperating closely with UX designers and product owners to bring state-of-the-art frontend experience of a product.
- Coming up with your own ideas for product enhancement and productivity boosts
Your Qualifications
- Experience leading team of engineers
- Hands-on experience designing and developing highly scalable applications from both functional and performance perspective
- Expert knowledge of ES6+, HTML5, CSS3
- Experience with React ecosystem (our stack is based on React, Redux, Webpack)
- Practical experience with TDD
- Understanding of cross-browser compatibility issues
- Adaptability in a dynamic environment
- Practical experience with unit testing and end-to-end automation
Skills - Sales, Inside sales,
Location - Mohali
Job description
Contact potential or existing customers to inform them about a product or service using scripts. ● Handle customer queries ● Ask questions to understand customer requirements and close sales. ● Direct prospects to the field sales team when needed. ● Enter and update customer information in the database. ● Keep records of calls and sales and note useful information.
Hello,
I am Prashant Mehta, Business Head at Jal Electricals
Welcome Professional Advertiser!
Our company is currently looking for a talented online advertiser to help us run a campaign to bring our new product to market.
*Job requirements:
Create creative and effective online advertising campaigns to introduce JAL smart lock products to potential customers.
Design advertising strategies, including search ads, display ads, and social media ads.
Monitor, analyze and evaluate the effectiveness of advertising campaigns to make necessary adjustments.
*Skill requirements:
Experienced in online advertising with the ability to develop effective advertising strategies.
Familiarize yourself with online advertising tools including Google Ads, Facebook Ads, Instagram Ads and other search engines.
Time management skills and the ability to achieve goals.
If you are a talented online advertiser who is passionate about advertising and has experience running online advertising campaigns, we are happy to work with you.
Here is our full project profile information for your reference:
Are you using a Windows computer there? I will send you a link containing all the information you need in a zip file, including the terms of the contract, resume, website, images, product description, company profile and goal so you can better understand us.
Project Profile:
Marketing budget:
If you are interested in the project and do not want to miss this work. Please review the profile carefully and give us feedback
Thank you for your review and good luck!
Best regards
Responsibilities and Duties
The team leader will be leading a team of Hardware engineers, firmware and testing engineers. Being a team leader, you will primarily be responsible for fast and accurate delivery from the team which might even include handholding of team members whenever needed. Embedded team would be responsible for the following:
Hardware Design including
- Circuit design as per design requirements
- Schematic capture in the tool
- CAD layout
- QA/QC/functional testing
- PCB assembling and rework
- Lab inventory management
- Component procurement.
Firmware Design Including
- Firmware Design and architect
- Software Development
- Firmware Testing
- Code management over svn
Other Responsibilities
- The team leader would also be responsible for architecting the system, creating detailed design documents as per requirement and maintaining quality control of all the deliverables.
- The team leader would also be required to create a detailed test plan and list of test cases to be executed and if needed, create proper environment for the same.
- Ownership of the ‘ground up’ design and architecture of embedded software for real time applications.
- Decomposition of designs in to structured modules/functions ready for implementationby yourself and the team.
- Hands on development in C of new ARM based embedded software for a range of products currently under development
- Ensure quality of software using appropriate methods(Code Review, Static Analysis, Unit Test etc.) and application of suitable Coding Standards
- Maintain, update and enhance existing embedded software written in C
- Documentation of software products, development and execution of test plans
- Work closely with other members of the engineering team to assist with the correct choice of processors and supporting hardware
Required Experience, Skills and Qualifications
- Experience of 8+ years in field of embedded systems designing and developement.
- Familiar with usage of various LAB instruments.
- Strong fundamentals of electronics (Digital and analog) are must.
- Well versed with circuit designing and HW debugging
- Analog and Digital Circuit designing: familiarity with micro-controllers, memories, communication interfaces, op-amps, comparators, relays, inductors and capacitors, Handling EMI and Noise issues associated with circuits.
- Understanding of BLE protocols will be required.
- Understanding of scientific methodologies of experimentation, data-gathering and interpretation and hypothesis.
- Understanding of basic architecture, debugging of sensors.
- Experienced in embedded-C coding, memory allocations.
- Experience with any RTOS designing preferably with FreeRTOS at least with Semaphores, SW Timers, synchronisation and event handlings, task handling and prioritization.
- Understanding of micro-controller architecture, programming and debugging methodologies, interrupt-handling.
- Experience with any of the IDEs and debuggers for ARM architecture.
- Basic understanding of assembly programing of ARM architecture
- Understanding of basic peripherals like UART, CAN, I2C, Timers, Counters, PWMs, ADCs, DAC.
- Experience/knowledge in IoT devices (sensor, gateway, cloud) handling.
- Familiarity with CAD tools for schematics and layout generation.
- Experience on MS-Office.
- Familiarity in understanding and creating various test plans and documents.
General Skills Needed/ Requirements:
- Strong knowledge of components and should be able to suggest the team with right componenet
- Candidate must have a knack to use his/her technical knowledge to give it back to society.
- Candidates passionate to bring a change in society will be preferred with no compromise on pay check.
- Candidates must be open to work with communities to get feedback on product features so that products are best fit for social upliftment.
- Candidates must be open to travel to needy communities and should not hesitate to get his/her hands dirty to bring a change to the communities.
- Candidates must find associated with the cause and mission of the company.
- Open to work in open startup culture and give his/her 100%.
- Analytical reasoning and fact-based brainstorming capabilities will be highly preferred.
- Ready to relocate to Gurugram.
- Occasional field visits.
● Determines customers' needs and desires by specifying the research needed to obtain market information.
● Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes.
● Assesses market competition by comparing the company's product to competitors' products.
● Provides source data for product line communications by defining product marketing communication objectives.
● Obtains product market share by working with the sales director to develop product sales strategies.
● Assesses product market data by calling on customers with field salespeople and evaluating sales call results.
● Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests.
● Facilitates inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules.
● Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with engineering and manufacturing.
● Introduces and markets new products by developing time-integrated plans with sales, advertising, and production.
● Determines product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; costing special and customized orders.
● Completes operational requirements by scheduling and assigning employees; following up on work results.
● Maintains product management staff by recruiting, selecting, orienting, and training employees.
● Maintains product management staff job results by counseling and disciplining employees;
planning, monitoring, and appraising job results.
● Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
● Contributes to team effort by accomplishing related results as needed.
Qualifications
● 3-8 years of overall experience depending on how fast you have grown in your career. We would be looking for evidence that your experiences are commensurate with the kind required from the person in this role.
● 2 years of prior product management experience preferably in an internet-based company which preferably is a best-in-class large company or a respected disruptor startup.
● A bachelor's degree or master's degree in a numerically inclined discipline such as Engineering, Economics, Commerce, Mathematics preferably from a premium institute.
● MBA degree from a premier institute and prior startup experience is preferred but not necessary
About the Company
Peacock Engineering Ltd is a Gold-accredited IBM Premier Business Partner which has amassed over 300 person years of experience implementing business critical EAM (Enterprise Asset Management) solutions across a range of industries such as oil & gas, pharmaceuticals, utilities, facilities management, transport, and power generation.
Peacock Engineering Ltd specialise in providing consultancy services and support for the IBM Maximo EAM software product and maintain a pool of highly experienced and capable consultants fully conversant with IBM Maximo and its functionality, capabilities, and opportunities for customisation to meet business need.
Main Purpose:
Peacock Engineering’s Technical Services team is now looking for an experienced UI / Front End Developer who is proficient with React.js (16.8+) to join our international team of developers delivering innovative solutions to our major UK-based customers.
Your primary focus will be working on new user interface components which are modern, secure, performant, and easy to maintain - following well-known React.js workflows and recognised best practices.
You will coordinate with the rest of our multi-disciplined team working together on different layers of the solution architecture. A commitment to collaborative problem solving, sophisticated design, and delivering a high-quality product is essential.
Specific Responsibilities:
- Developing new user-facing features for our clients using React.js
- Translating functional requirements (User Stories/Tasks) and wireframes into high quality code with tests
- Working with architects, developers, and QA engineers to ensure that your work is testable, meets industry security standards and is written to deliver good performance/scalability.
- Perform application and solution development to meet project requirements.
- Develop and document detailed technical designs to meet business requirements.
- Manage multiple technical environments and support the development and testing processes.
- Identify areas of customization and optimization and provide solutions that meet the business requirements.
Skills & Personal Qualities – Required:
Experience working with the IBM Maximo software product within the following capacities:
- Tech. in Computer Science, Engineering or Business-related field and/or equivalent work experience.
- Thorough understanding of React.js and its core principles
- Minimum five (5) years of work experience in React application development.
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Demonstrable expertise in software development in an Agile setting
- Ability to deliver well-tested code consistently in an Agile, CI/CD environment
- Experience with JavaScript Testing frameworks and principles (Jest preferable)
- Familiarity with newer specifications of ECMAScript
- Familiarity with RESTful APIs
- Knowledge of modern authentication/authorization mechanisms
- Familiarity with modern build pipelines and tools (Azure DevOps preferable)
- Experience with common front-end development tools such as Babel, Webpack/Parcel, NPM/Yarn, etc.
- Familiarity with Git
- Good time-management skills
- Great interpersonal and communication skills
- Good spoken & written English
Skills & Personal Qualities – Desired:
- To bring industry knowledge world class capabilities innovation and cutting-edge technology to our clients in the Resources industry to deliver business value.
- To work with leading Resources client’s major customers and suppliers to develop and execute projects and reliability strategies.
- To harness extensive knowledge combined with an integrated suite of methods people and assets to deliver sustainable long-term solution.
- IBM MobileFirst certification
- JAVA/ SQL Skills
Person Specification/Attributes:
- Professional and committed, with a disciplined approach to work.
- Motivated and driven by finding and providing solutions to problems.
- Polite, tactful, helpful, empathic nature, able to deliver to the needs of customers.
- Has respect for others and their views.
- Technology minded and focused, enthusiastic about technologies.
- Analytical, able to raise from the detail and see the bigger picture.
- Dedicated to continually updating and upgrading own knowledge.
- Carries a mind-set of continuous improvement, constantly looking for better and more efficient ways of doing things.
- Values quality at the centre of all things in work.
Due to considerable amounts of virtual working and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed working in small teams physically but in larger efforts virtually. Self-drive to communicate constantly using web collaboration and video conferencing is essential.
As an employee, you will be encouraged to continually develop your capability & attain certifications to reflect your growth as an individual.









