Job Description: Pre-Sales Technical Consultant - Delhi TBU Pre-Sales
Location: Delhi ( Only Local Candidates to Apply)
Department: Presales (TBU)
Reports to: Technical Manager Presales
Job Type: Full-time
Experience Level: 1-3 years
About the Role
We are seeking a highly skilled and motivated Presales Technical Consultant with a strong background in Electronic Surveillance technologies, including CCTV, Access Control, Video Management Systems (VMS), ANPR, and other security solutions. You will play a key role inbridging the gap between customer needs and technical solutions by delivering customized proposals, technical demonstrations, and solution designs in collaboration with sales and engineering teams.
Key Responsibilities
• Solution Design and Customization:
o Technical presales professionals work with clients to understand their technical requirements and design solutions that fit their specific business needs. This may involve configuring and customizing products, integrating different technologies, and ensuring that the solution aligns with the client's infrastructure.
o They analyze client challenges and propose relevant products or services, often creating detailed technical presentations, demos, and proof of concepts (PoCs) that showcase how the solution will work in the client’s environment.
• Product Demonstrations:
o One of the core responsibilities is delivering live or recorded product
demonstrations. These demos illustrate the solution's features and capabilities, address technical queries, and demonstrate how the product can solve the client’s business challenges.
o Technical presales engineers often use real-world examples, simulations, or customized demos to ensure the potential customer can see how the solution will operate in their specific use case.
• Technical Consultation and Advisory:
o They act as technical advisors to customers throughout the sales process, answering in-depth technical questions, resolving concerns, and providing insights on how a product can integrate with the customer’s current systems.
o In complex environments, they may offer consulting services, such as
architectural design, capacity planning, and scalability assessments to
ensure the proposed solution is viable and effective for the client’s needs.
• Proof of Concept (PoC) Development:
o Technical presales often spearhead the creation of PoCs, which allow potential customers to test the solution in their own environment. This hands-on approach provides a direct opportunity for clients to verify the solution's functionality and ensure it meets their technical and business needs before making a purchasing decision.
o PoCs help mitigate risk and showcase the specific advantages of the product or solution being proposed.
• RFP/RFI Response:
o Technical presales engineers are often responsible for responding to Requests for Proposals (RFPs) and Requests for Information (RFIs) issued by clients. These documents typically outline the client’s technical and business requirements, and it is the presales engineer’s role to provide detailed technical responses, demonstrating how the proposed solution meets or exceeds these requirements.
o They collaborate with the sales and product teams to ensure responses are both technically accurate and commercially viable.
• Technical Documentation:
o Creating and maintaining technical documentation is a key part of the presales role. This can include solution architecture diagrams, technical
specifications, and proposal documents. These materials help provide clarity and detail about the proposed solution and how it will be implemented.
Required Skills & Qualifications
• Bachelor's degree in Electronics, IT, Telecommunications, or a related technical discipline.
• 1-3 years of experience in a presales or technical consulting role or a technical implementation specialist within the electronics industry surveillance or security industry.
• Solid understanding of:
o CCTV (Analog, IP-based systems)
o Access Control Systems
o Video Analytics / AI-based Surveillance
o VMS (e.g., Milestone, Genetec, Axis, etc.)
o Intrusion Detection & Perimeter Security
• Proficiency in Visio, and MS Office suite.
• Strong presentation and communication skills.
• Ability to translate technical features into customer benefits.
• Experience with tenders and solution costing.
What We Offer
• Competitive salary and performance incentives
• Opportunity to work with cutting-edge surveillance technologies
• Professional development and certification support
• Collaborative, tech-driven work environment
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