Data Scientist

Company: EaseMyTrip

Location: Noida, -63

Salary: ₹19,278 per month

Schedule: Rotational Shift | 6 Days Working (1 Rotational Week Off)

No Night Shift for Females

Job Description:

EaseMyTrip is looking for Customer Support Executives- Travel Process to handle customer queries related to flight bookings and travel support. The role involves assisting customers through voice calls, email, and chat, resolving issues, and ensuring a smooth customer experience.

Responsibilities:

• Handle customer queries via calls, email, and chat
• Provide timely resolution to flight-related issues
• Maintain professional communication with customers
• Update and maintain customer records
• 
  

Requirements:

• Freshers with good communication skills can apply
• Basic knowledge of domestic/international travel process is a plus
• Enthusiastic and customer-focused attitude

Job Description

 Assist in designing sketches, mood boards and concepts

 Research fashion trends, fabrics and styles

 Help in sample development and fittings

 Source fabrics and materials

 Prepare basic technical drawings and specs

 Coordinate with tailors, vendors and production teams

 Support styling for shoots and shows

 Manage design files and daily tasks

• Writing tested, idiomatic, and documented JavaScript, HTML and CSS
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services
• Deep knowledge of React practices and commonly used modules based on extensive work experience
• Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
• Validating user actions on the client side and providing responsive feedback
• Proficiency with JavaScript and HTML5
• Creating custom, general use modules and components which extend the elements and modules of core React
• Delivering a complete front end application

Bangoli language Required

costumer care executive

office timing 10am to 6pm

office location noida sectore 62

Any Specific criteria to look for in a candidate:

Work on brands as the face of the agency and contribute to the creation of digital experiences. Manage work efficiently, generate ideas collaboratively with the team, and have a passion for top-notch quality.

The Account Manager will work across multiple teams to drive engagement and ROI-led growth for the clients.

Job Description:

 - Creating a positive onboarding experience for new clients.

• - Manage daily activities and tasks for clients
• - Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• - Responding to clients' requests as they arise in real time
• - Maintaining an accurate record of all necessary documents pertaining to the brand.
• - Coordinate with various internal teams to deliver Creative, Data Analytics, Tech, As and Operational Services
• - Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
• - Upsell! Always be on a lookout to identify opportunities and convert them to grow revenue
• - Ensure that projects/scope is completed on time 
• - Coach and support team members to help them meet departmental goals
• - Take responsibility for the quality of work, the accuracy of brief and the team’s output
• - Maintain weekly, fortnightly and monthly reports 
• - Meeting clients to discuss digital marketing strategy and report on progress
• - Keep ahead of industry’s developments and apply best practices to areas of improvement
• - Maintain an orderly workflow according to priorities
• 
  

BECOME A PEOPLE’S PERSON!

• - Exhibit strong leadership skills and motivate-inspire your team members
• - Stick to the client’s brief and the agreed process to deliver effectively
• - Utilize your team’s productivity keeping the Scope Of Work and allocated budget
• - Be all ears to everyone around and mentor yourself  to get the best performance possible
• 
  

IMPROVE THE PROCESS!

• Relentlessly work on improving the internal processes while solving problems along the way
• 
  

COMMUNICATE AND COLLABORATE!

• - Manage all business communications
• - Become a link for the internal team and make sure the process is consistently followed
• - Thrive on collaboration to create killer work
• 
  

SKILLS WE DESIRE

• - Develop and maintain existing client relationships.
• - Excellent organizational and time management skills.
• - Strong digital marketing ecosystem understanding
• - Strong analytical and problem-solving skills.
• - Effective communication skills.
• - A+ presentation skills
• - Natural attention to detail
• - Foresight

• Knowledge in React Native is a must.
• Should have 1-2 year prior experience in developing App in Android and IOS
• Should have deployed at least one app in play store and app store having more than 500+ download or having technical competency in similar level
• Should have eagerness to learn & grow in a fast-paced start-up & its dynamic environment
• Willing to go beyond and shows high performance

• Taking care of entire mobile app development (both android and IOS).
• Build pixel-perfect, responsive UIs across both mobile platforms
• Leverage native APIs for deep integrations with both platforms
• Diagnose and fix bugs and performance bottlenecks for performance that feels native
• Proficient in Object Oriented Programming

About Strata

Strata is a commercial real estate investment platform that offers investors the opportunity to invest in pre-leased commercial assets such as offices, warehouses, and retail spaces across India.

We are one of the fastest-growing Fintech platforms in India and are backed by Elevation Capital, Mayfield, Kotak Investment Advisors, Gruhas (a venture by Nikhil Kamath of Zerodha), and DLF Family Office.

Our headquarter is in Bangalore, India.

We are a small yet close-knit team of 35+ people.

Job Description 

• Collaborate with a team of engineers and managers to create applications used by our Investors, Channel Partners and Operations Team
• Write clean, self-documenting code that follows best practices and design patterns
• Provide creative ideas to improve our product and technology
• Think beyond the specifics of a ticket in order to delight customers or grow the business
• Be a self-starter that can, at times, take initiative and execute on projects with little direction

Minimum qualifications

• 3-5 years of experience
• Expert in Python with knowledge on at least one industry standard framework like Django, Flask, etc.
• Solid knowledge of developing backend applications
• Have a strong demonstrated ability to ship high-quality products
• Self-motivated, collaborative, and diligent work ethic
• Experience using Docker and cloud technologies such as Amazon Web Services (AWS)
• Database design skills

Spark / Scala experience should be more than 2 years.

Combination with Java & Scala is fine or we are even fine with Big Data Developer with strong Core Java Concepts. - Scala / Spark Developer.

Strong proficiency Scala on Spark (Hadoop) - Scala + Java is also preferred

Complete SDLC process and Agile Methodology (Scrum)

Version control / Git