


Sr Product Manager / Lead Product Manager – Data Platform
Description:
At Amagi we are looking for a product leader to build world class big data and analytics platform to help our teams in making data driven decisions and to accelerate our business outcomes.
We are looking for someone who is innovative and experienced in end-to-end product management to drive our long-term data and analytics strategy.
The ideal candidate would be responsible for owning product roadmap and KPIs, driving product operational tasks to ensure configurable and scalable solutions.
Primary Responsibilities:
- Lead the product requirements to build real time, highly scalable, low latency data platform.
- Author PRD and define the strategic roadmap.
- Lead the Product design, MVPs and POCs and fast track deliveries
- Collaborate with various functions and design the most effective solutions.
- Understand customer needs and define the data solutions and insights to drive business outcomes
- Define key product performance metrices to drive business and customer outcomes
Basic Qualification
- 12+ years of overall SDLC experience with 7+ years of product management experience in fast paced company.
- Proven experience delivering large scale highly available big data processing systems.
- Knowledge of data pipeline design, data transformation and integration methodologies.
- Technically savvy with experience in big data systems like AWS, RedShift, Athena, Kafka and related technologies
- Demonstrate collaborative approach and ability to work with distributed, cross functional teams.
- Experience in taking products through full life cycle, from proposal to launch
- Strategic thinking capabilities to define the product roadmap and right prioritization of the backlog in line with the long-term vision
- Strong communication and stakeholder management skills with the ability to coordinate across a diverse group of technical and non-technical stakeholders.
- Ability to deal with ambiguity and use data to solve ambiguous problems
- Technical ability to understand and discuss software architecture, product integration, non-functional requirements etc. with the Engineering team.
Preferred Qualification:
- Technically savvy with good understanding of cloud application development.
- Software development experience building Enterprise platforms
- Experience in third-party vendor assessments
- Experience working with AI , ML , Bigdata and analytics tools
- Understanding of regulations such as data privacy, data security and governance

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Role Overview
Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.
Key Responsibilities
- Respond to customer queries via chat and phone calls in a timely manner
- Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
- Guide users through onboarding steps
- Document common issues and grab insights to contribute to internal knowledge bases
- Escalate complex issues to the product or tech team
- Collect and relay customer feedback
- Maintain high customer satisfaction
Requirements
- At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
- Strong communication skills in English and Hindi.
- Ability to explain technical concepts clearly to non-technical users
- Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
- Experience using tools like Freshdesk, Google Suit and Excel.
- Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
- Exposure to working in a startup or fast-paced SaaS environment
· Proactively recommend new features and improvements to optimize and grow the use of the platform.
· Collaborate with key stakeholders to build, iterate, and improve existing or new processes and functions.
· Design, build, and deliver tailored Salesforce solutions for the business using Salesforce and other connected technologies.
· Uphold and promote best practices, design guidelines for security practices.
· Day to day administration, troubleshooting, and maintenance of the connected Salesforce platforms
· Support the continued build-out of key reports and dashboards, data administration, and integrity upkeep.
· Provide technical specifications and help maintain overall documentation for the business.
Skills and Qualifications
· At least 2 years of experience with technical implementations
· In-depth technical knowledge of Salesforce development and standard features
· Advanced experience with Salesforce.com configurations
· Should be aware about the best practices and governance limits.
· Leverage recommended frameworks.
· Knowledge in SFDC database with SOQL & SOSL
· Strong Salesforce development experience including working knowledge and ability to code in APEX (classes, triggers, batch processes and web services, Salesforce APIs, SOQL, and Force.com.
· Good understanding of Java Scripts and Cascading Style Sheets.
· Should have exposure to lightning aura components.
· Hands-on experience on REST and BULK API’s
· Good understanding of sales business process
· Should be able to understand the issue in live project and identify the RCA.
· Ability to analyse business processes/requirement and suggest the best possible solution.
Preferred Qualifications
· Bachelor of Engineering

Role Description
- Make design and technical decisions for AngularJS projects.
- Writing tested and documented JavaScript, HTML and CSS
Duties:-
- Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
- Writing tested and documented JavaScript, HTML and CSS
- Make design and technical decisions for AngularJS projects.
- Develop application code and unit test in the AngularJS, Rest Web Services and Java technologies for the Application Development Center.
- Ensuring high performance
AngularJS Developer requirements and qualifications
- 2-6 years Experience with AngularJS
- Strong expertise with HTML, CSS, and writing cross-browser compatible code.
- Good understanding of AJAX and JavaScript Dom manipulation Techniques
- Experience with RESTful services
- Experience in JavaScript build tools like grunt or gulp
- Expert in any one of the modern JavaScript MV-VM/MVC frameworks (AngularJS, JQuery, NodeJS, GruntJS)
- Familiar with testing frameworks
- Test runner framework
- Hand on and implements complex AngularJS applications, directives, controllers, services
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
Java Developer Job Description
We are looking for a Java developer responsible for building Java applications.
Responsibilities
- Design, build and maintain efficient, reusable, and reliable Java code
- Identify bottlenecks and bugs, and devise solutions to these problems
- Help maintain code quality, organization, and automatization.
Skill Set:
- Proficient in Java, with a good knowledge of its ecosystems
- Java, Rest API integration, JSON, XML, Oracle, Microservices, Agile Scrum.
- Experience in developing large-scale distributed systems.
- API knowledge
- Solid understanding of object-oriented programming
- Familiar with various design and architectural patterns
- Skill for writing reusable Java libraries
- Spring, Spring Boot, Spring Cloud, React native
- Experience: 04 to 10 years
- Salary: As Per Market
Requirements
- Graduates from CS/IT/MCA/EC/EE stream with no backlogs (10th, 12th and graduation above 65%)
- Candidate should be aware with Software Development Life Cycle and
- Participating as team member in all phases of software development life cycle including the analysis and design of system
- Candidate Should have Effective Problem-Solving skills with excellent communication skills
- Exceptional analytical and conceptual thinking skills
- Advanced technical skills and Excellent documentation skills
- Good Knowledge about creating detailed reports and giving presentations
- Competency in Microsoft applications including Word, Excel, and PowerPoint
- Excellent planning, organizational, and time management skills
Responsibilities:
- Responsible for on call support for our software system to customers
- Responsible for End user training of our software products
- Responsible to implement software system to the end user/customer end
- Responsible for business requirement gathering and preparations of BRD FRD documents according to business needs
- Responsible for data management of software system for implementation purpose

JOB RESPONSIBILITIES:
Software Development
- Involve in full software development life cycle for frontend and backend systems
- Propose software development planning and design according to project timeline
- Develop/enhance the software & API by using following technologies/tools
- Visual Studio 2016 and above
- .NET Core & Microservices
- Microsoft SQL Server 2012 and above
- JavaScript, CSS & HTML5
- Swagger
- Manage database systems
- MS SQL Or PostgreSQL
Support
- Standby support for Production issue
- Attend to Production issue within SLA
- Investigate, fix and deploy reported bug/issue/error
Research and development
- Implement new technology to improve efficiency and business process
Security and Compliance
- Secure systems with latest security updates
QUALIFICATIONS
- Degree or at least diploma in Computer Science, Information Technology, or Management Information Systems major
OTHER REQUIREMENTS
- At least 4 -5 years’ experience in IT.
- 3 years’ and above experience with good programming skills can be considered
- Cloud technologies and microservices framework understanding and experience would be advantage but not critical


Location : Remote-Anywhere from India as permanent work from home option available
Required Skills:
• Strong coding experience in Python and Flask Web Framework.
• Information retrieval – Web Scraping.
• Experience with NoSQL data storage like MongoDB.
• Good knowledge of Asynchronous task schedulers like Celery
• Experience working with large scale databases and storage.
• Knowledge of Javascript with Node.js is a plus.
• Knowledge of working with various front end technologies and how various websites are built. Sound understanding of Asynchronous Programming in python like AsyncIO
Manage projects with top-down oversight throughout the entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.
Develop comprehensive project/ product plans that merge customer requirements with company goals and coordinate various managers and technical personnel during all project/ product phases, from initial development through implementation
Review proposed modifications on project plans, including meeting with interested parties to approve and implement beneficial changes.
Ability to work well with internal teams, including developers, engineers, architects, quality assurance, and operations. Ensure requirements are fully understood and that implementation plans match expectations.
Understand, research, and follow technology trends in the industry and in general. Able to assess emerging products and companies to measure their potential value or threat to the company and its products, as well as make recommendations on which new technologies to invest in or leverage.
Should be able to audit and govern those processes are being followed
Follow competitors and conduct capability analysis regularly.
Assess and address technical risks.
Understand and analyze data pipelines, algorithms, and automated systems.
Serve as a product evangelist and subject matter expert to the technical/developer community.
Define success criteria for testing and product acceptance.
Job Skills & Qualifications Required:
Bachelors degree in engineering, computer science or a related
Minimum 5-7 years management experience in the IT field, including development work and interactions with customers
Exposure to Azure, .Net or Open-source development stacks is must.
Handled large teams and understands team scaling.
Work with Engineering Leads, Client Partners to ensure overall deliverables are going smooth


