Data Product Manager

Position Title: Golang Developer 

Exp: 3+Yr

Location: Pune

Working Mode: Onsite

Primary Skill: Golang, GIT, RESTful APIs

Qualification:  Degree in Computer Science or similar relevant field  

Roles and Responsibilities:  

- Develop and maintain robust and scalable software solutions using the 

Go programming language, with a focus on performance and reliability. 

- Collaborate closely with cross-functional teams to translate project 

requirements into well-designed and efficient code. 

- Conduct thorough testing and debugging to ensure the delivery of high-

quality and error-free software. 

- Stay up-to-date with the latest Go language updates, industry trends, and 

best practices to continually enhance development processes. 

- Optimize software applications for maximum performance and 

efficiency, taking advantage of Go's concurrency capabilities. 

- Actively participate in code reviews, providing constructive feedback to 

improve code quality and maintain coding standards. 

- Troubleshoot and resolve issues related to software functionality, 

performance, and integration, ensuring a seamless user experience. 

Required Skills:  

- Demonstrated experience as a Golang Developer, with a portfolio of successfully deployed applications or services. 

- Proficiency in Golang for both microservices and monolithic architectures, showcasing strong knowledge of Go standard libraries. 

- Familiarity with RESTful APIs and gRPC, essential for the integration of Go-based applications with other systems and services. 

- Solid understanding of data storage solutions, including experience with SQL and NoSQL databases such as PostgreSQL and MongoDB. 

- Expertise in concurrent programming, understanding Go routines, channels, and the sync package to optimize performance. 

- Experience with version control systems like Git, fostering collaboration and code manageability. 

- Strong analytical and problem-solving skills, capable of designing and implementing scalable, maintainable solutions. 

- Ability to work independently or in a team-oriented, agile development environment, meeting tight deadlines and adapting to changing requirements. 

- Excellent communication and interpersonal skills, enabling effective collaboration with team members, stakeholders, and clients. 

Full stack engineer 

Purpose 

All kids have extraordinary talent & creativity, and our mission in the world is to help nurture it. We truly believe that education needs to develop the whole being, and exploration of broad interests is key for originality. 

We are working hard to be the world's most loved extra-curricular platform & build the future of passion. We are here to do the best work of our lives, and together, we hope you are too. Come & help shape the future of inspiration & passion. As an early team member, you get to shape the direction of our products, company culture, hiring & product engineering practices. 

Team 

We are a team that is maniacally customer obsessed & building products that consumers love. 

The plumber in chief was recently CPO & CMO @ Cleartrip helping build one of the most loved consumer companies in the region. He was also instrumental in taking Cleartrip global 8 countries) & create global high quality products in an increasingly flat world. 

We want to recreate the magic, and build the same customer obsession & product culture here. 

Full stack engineer 

About the role 

Engineer new products and features, improve existing products and features. Help improve performance and reliability, or polish existing features. What are we looking for? 

3+ years working as a backend or full stack developer. 

Bachelor/Masters of engineering.

Better - Full stack engineer 1 

You're proficient with any part of our technology stack: React/Swift, TypeScript, Node.js, and Postgres. 

We are location agnostic, but in the same time zone India). We have a small garden office @ Jayanagar, Bangalore (home to some of the best dosas in India) to jam together on anything that requires space. 

You are not fixated about any one programming language & can learn new tech as needed. 

You are somebody who shares the same ethos. 

Bonus 

You have expertise in video or audio engineering skills. 

You contribute to open source projects. 

You've an interest in education & kids. 

You have interests outside of technology, such as in art, music or any performing art. 

What is our interview process? 

An initial 30 min call to understand each other at a high level. 

Work on a case study or assignment over the period of 2 weeks to ensure a good match. We care about effort & quality, and are happy to compensate fairly for the work put in) 

Job Description:

We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!

Key Responsibilities:

📞 Customer Support:

👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.

👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.

👉🏻 Assist customers with product information, order status, and other related queries.

📲 Communication:

👉🏻 Maintain positive and professional behavior with customers at all times.

👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.

👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.

😇 Issue Resolution:

👉🏻 Identify and resolve customer issues efficiently.

👉🏻 Escalate complex issues to the appropriate departments when necessary.

👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.

🛒 Order Management:

👉🏻 Assist customers with order placements, modifications, and cancellations.

👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.

👉🏻 Handle product returns, exchanges, and refunds as per company policies.

✍🏻 Product Knowledge:

👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.

👉🏻 Provide accurate information to customers about product features, benefits, and usage.

Requirements:

🖥 Technical Skills:

👉🏻 Familiarity with customer service tools and software.

👉🏻 Basic knowledge of CRM systems.

👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.

👩‍💼Experience:

👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).

👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).

👨‍💼Personal Attributes:

👉🏻 Strong problem-solving skills.

👉🏻 Ability to work independently and as part of a team.

👉🏻 High level of integrity and professionalism.

👉🏻 Patience and empathy in dealing with customer concerns.

How to Apply:

Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8 

We look forward to welcoming a new member to our dynamic team!

We are looking for a motivated Information Security who is a self-starter, has an eye for detail, is analytical in approach, loves solving problems, and someone who can take initiatives to build and improve the company’s information security, identify risks and act on the required changes quickly.

What you will do:

• Develop efficient strategies to protect the system, the networking infrastructure, data, and information systems against potential threats/cyber risks
• Routinely performing threat analysis, system checks, and security tests
• Defining and updating information security criteria and validation procedures
• Effectively discuss to understand safety and security and fix the problems along with different stakeholders
• To be a security representative or point of contact for all technical deliveries, initiatives, and project implementations.
• To develop technical processes and procedures and promote compliance in line with regulations, corporate policies, or standards as per ISO27001
• Assess technical security risks in terms of impact to systems and service confidentiality, integrity, and availability, and report and escalate results of risk assessments.
• Report any real or potential security breaches/vulnerabilities to various stakeholders and provide technical support during incident response
• Monitor security tools to detect security events & incidents Report and escalate any security breaches to the Information Technology Security Officer
• Operate vulnerability scanning and compliance tools to identify system weaknesses
• Represent IT Security matters at technical and business forums

Requirements:

• 3-5 years of relevant experience in the information security field.
• Team handling/Mentoring experience
• Relevant experience working with ISO Policies, GDPR guidelines.
• Strong knowledge of network architecture and security concepts related to routing
• Exceptional attention to detail
• Excellent analytical and problem-solving skills
• Great team player and able to work efficiently with minimal supervision
• Excellent communication skills, both written and verbal, work with the different stakeholders on strengthening the security risks
• Able to handle and cope with stressful situations and understands the pressures of a start-up environment.

Job Description: SOC Manager

ESSENTIAL RESPONSIBILITIES          

•      Leadership & Team Management: Leads the SOC team providing clear direction, fostering teamwork and collaboration. Regularly assesses the strengths and weaknesses of team members, providing mentoring, coaching, and opportunities for growth. Hands-on execution across operational challenges, making decisive judgments while ensuring high morale and cohesion.

•      Incident Management: Ensures that all security events and incidents are identified, categorized, and responded to promptly and thoroughly. This includes setting up appropriate escalation processes, coordinating between various teams for cross-functional incidents, and ensuring that incidents are closed with comprehensive documentation and lessons learned.

•      Continuous Improvement: Regularly reviews and analyzes the efficiency of the existing operations processes, tools, and protocols. Implement changes based on findings, feedback from the team, and changing threat landscapes. This also involves staying updated with advancements in SOC technologies and methodologies.

•      Technology Management: Oversees the implementation, configuration, and continuous tuning of various security tools, including the client’s Security Platform.

•      Training and Development: Designs and implements a continuous training plan for the existing and new SOC team members, ensuring they have the latest skills and knowledge and are onboarded and productive as quickly as possible. This also involves organizing periodic simulation exercises (like red teaming) to test and improve incident response capabilities.

•      Reporting: Establishes a comprehensive reporting framework that offers insights into the SOC's performance. This includes metrics on incident volumes, response times, and resolution success rates.

These reports should be presented to stakeholders clearly, actionable, highlighting successes and areas for improvement.

REQUIRED EXPERIENCE

•      Minimum of 6+ years in cybersecurity roles with at least 3 years in a SOC leadership position.

Experience in an MSSP or a large-scale global SOC is highly preferred.

•      Experience in actively managing the lifecycle of security incidents.

•      Strong knowledge and familiarity with major cloud provider technologies (AWS, Azure, etc.)

•      Solid understanding of networking protocols and infrastructure designs, including cloud infrastructures, routing, firewall functionality, host and network intrusion detection systems, encryption, load balancing, and other network protocols.

•      Experience with virtualization technologies (VMware, Microsoft Hyper-V).

•      Experience with the following tools and technologies:

–     Security Information and Event Management (SIEM)

–     Intrusion Detection & Prevention (IDP) 

–     Endpoint Detection & Response (EDR)

–     Network Detection & Response (NDR)

–     Network Analysis tools - Wireshark, tcpdump, etc. 

–     Scripting in Python, Bash, PowerShell

•      Experience in regulated environments such as HIPAA or PCI preferred.

•      Strong governance skills in time management, project management, and stakeholder management.

•      Excellent communication skills, with ability to lead security-reviews with clients; keep stakeholders appraised of key issues/risks/incidents.

PREFERRED CERTIFICATIONS

•      CISSP – Certified Information Systems Security Professional

•      CISM – Certified Information Security Manager

•      OSCP – Offensive Security Certified Professional

•      CEH – Certified Ethical Hacker

•      GSEC – SANS GIAC Security Essentials

•      CompTIA – Security

OTHER REQUIREMENTS

·      Flexibility of schedule is required to meet the demands of the position.

·      This role requires to work in shifts (including night shift) and support clients in North America.

• Very strong knowledge in Embedded C including
• Data structures
• Function pointers
• Bitwise operations
• Experience with Finite State Machine (FSM) software design
• Required experience in AVR microcontrollers and projects to demonstrate it
• Familiarity with ARM 32 bit microcontrollers (Cortex M or any other)
• Required experience with common communication protocols like SPI, UART, I2C etc.
• Comfortable with reading datasheets and basic hardware schematics
• Comfortable with linux development environment including the use of GCC, gdb, makefile

Soft Skills

• Good communication skills
• Self-driven
• Passion for embedded engineering