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About the job

Sales & Marketing Executive – Inside Sales

Experience: Freshers / 0–2 years Employment Type: Full-time Location: Chennai Department: Sales & Marketing

About the Role

We are looking for enthusiastic and confident freshers to join our Sales & Marketing team. The role involves reaching out to potential customers through calls, understanding their requirements, explaining our software solutions, following up with prospects, and helping convert leads into customers.

You will also get an opportunity to work on digital marketing and lead-generation activities, giving you practical experience across both sales and marketing.

Key Responsibilities

• Make outbound calls to potential customers and generate sales leads.
• Understand customer requirements and introduce them to our products and services.
• Conduct product demonstrations and explain key features and benefits.
• Follow up with prospects through calls, WhatsApp, email, and other channels.
• Handle customer questions and objections professionally.
• Negotiate and help close deals with potential customers.
• Maintain regular follow-ups with leads and update sales information.
• Assist with digital marketing and online lead-generation activities.
• Support social media, promotional campaigns, and other marketing initiatives.
• Maintain daily/weekly sales and lead-generation reports.
• Build and maintain good relationships with prospects and customers.

What We’re Looking For

• Freshers are welcome to apply.
• Good communication and interpersonal skills.
• Confident and comfortable speaking with customers over the phone.
• Positive attitude and willingness to learn.
• Basic knowledge of computers and digital platforms.
• Ability to handle rejection and consistently follow up with prospects.
• Sales-oriented mindset with a focus on achieving targets.
• Knowledge of digital marketing or social media is an added advantage.

What You’ll Learn

• B2B sales and cold calling
• Lead generation and prospecting
• Product pitching and demonstrations
• Negotiation and deal closing
• Customer relationship management
• Digital marketing and online lead generation
• Professional communication and sales strategy

Why Join Us?

• Opportunity for freshers to build a career in Sales & Marketing
• Practical exposure to both sales and digital marketing
• Training and guidance provided
• Performance-based incentives
• Opportunity for career growth based on performance

If you are confident, energetic, willing to learn, and interested in building a career in sales and marketing, we would love to hear from you.

Customer Relationship Executive - IT Sales & Services

Work Location : Coimbatore In person

Experience : 1 + Years

Skills: IT Hardware/Software knowledge, Understanding customer needs, Customer

Care,

• Professional attitude and appearance.
• Excellent communication skills
• Exp. in Software/ IT Hardware industrial /Automation Sales & Services
• Good knowledge of social media platforms, trends, and best practices.
• Hands-on experience with Instagram, YouTube, LinkedIn, and emerging platforms
• Greet and assist visitors in a professional manner.
• Manage front desk operations and maintain a welcoming environment.
• Handle Service calls follow-up Emails & queries efficiently.
• Coordinate Sales & Services calls, appointments, meetings, and office schedules.
• Maintain records and update databases as required.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Proficiency with CRM tools and SAP or similar ERP systems for managing orders
• Maintaining the database of the customers on a regular basis into CRM.
• Suggesting solutions based on customers needs and requirements.
• Providing excellent customer service, responding to client feedback and complaints, and making management aware of any issues

Technical Graduate background added advantage

• 1-2 years of proven experience

In this role, you'll:

• Manage our SaaS web app, ensuring its roadmap, quality of performance, reliability, and security 💻
• Engage directly with customers to understand their needs and translate feedback into actionable engineering tasks 🗣️📝
• Collaborate with our sales and marketing teams, providing engineering updates and insights to support their efforts 🤝📈
• Oversee technical documentation to enhance visibility and communication within the organization 📚👀

We're seeking a tech-savvy leader with a strong software engineering background and experience managing agile teams. You'll drive our technical strategy, ensure our product roadmap stays on track, and foster a culture of continuous innovation. 🚀

Key Responsibilities

• Prototype new app and feature ideas and explore new technologies that are at the forefront of mobile technology
• Integrating back-end API's with front-end.
• Maintain android apps, listen to community and fix issues that arise
• Design and implement new features, create UI, debugging
• Optimize applications for maximum speed and scalability.
• Collaborate with other team members

Key Requirements

• Strong expertise in Java
• Experience with releasing, maintaining mobile code
• Strong focus on high-quality mobile UI experiences
• Deep understanding of Android SDK
• Proficient understanding of code versioning

About Plum

We are making health insurance - simple, accessible and affordable. Hundreds of businesses of all sizes from startups to large corporates trust Plum for their employee's health protection.

Healthcare in India is seeing a phenomenal shift. Healthcare cost is seeing an inflation that is three times the general inflation. Treatments of diseases including Covid-19 can wipe out entire household savings. The majority of Indians won't be able to afford health insurance on their own. As many as 600mn Indians would depend on employer-sponsored insurance.

Enter Plum. Plum is re-imagining the health insurance stack and accelerating the penetration of health insurance in India to 100%. Plum has forged new underwriting and fraud detection algorithms to enable companies as small as 2 to benefit from group insurance. The platform enables realtime insurance design & pricing to enable companies to buy insurance in 3-clicks. And offers employees hassle-free claims experience through an integrated digital process.

Plum is backed by leading global investors including Tiger Global, Sequoia Capital, Tanglin Ventures and Incubate Fund (read more https://www.plumhq.com/blog/plum-series-a-funding">here)

• Design, build, and maintain high-performance, reusable, and reliable Java code. 
• Translate designs and wireframes into high-quality components and modular code, ensuring the best possible performance, quality, and responsiveness of the application
• Strong advocate of Google’s iOS design principles and interface guidelines
• Strong sense of ownership and integrity demonstrated through clear communication and collaboration.
• Having experience with building and maintaining an open source project or design library is a plus. 

• 3 + years of experience of iOS SDK, Swift and how to deal with different screen sizes. 
• Experience with local databases, offline storage, threading, and performance tuningFamiliarity with RESTful APIs to connect iOS applications to back-end services
• Familiarity with the use of additional sensors, such as camera, gyroscopes and accelerometers
• Knowledge of the open-source iOS ecosystem and the libraries available for common tasksAbility to understand business requirements and translate them into technical requirements

Responsibilities

• Collaborate with management team to craft the company’s vision and mission
• Develop strategic HR plans and policies (recruitment, training, compensation etc.)
• Hire, guide and evaluate the work of HR executives
• Reporting performance to the CEO by using KPIs and business metrics
• Analyzing the success of HR operations
• Decide and act on initiatives for equal opportunity, diversity etc.
• Assuming responsibility for employee/labor relations with the management
• Re-engineer processes to ensure maximum efficiency
• Ensuring all procedures are in compliance with legal regulations
• Analyze the effectiveness of HR operations and policies
• Prepare reports for the CEO using business metrics and KPIs
• Taking initiatives for ensuring equality in the work environment.
• Must have experience handling big size companies.

• 15+ years of experience in the IT / ITES industry.
• Highly enthusiastic and energetic delivering sessions in virtual delivery platforms
• Experience in leading initiatives around business transformation incorporate
• Facilitation experience delivery topics around Digital / Agile / Design Thinking
• Experience in delivering leadership programs for Mid to Senior level audiences.
• Highly aware of technology trends across industries
• Familiar with platforms such as WebEx, Zoom, MS Teams
• Learner centricity

Desirable areas

• Industry certifications on Digital / Design Thinking / Agile related areas
• Instructional Design and content development skills
• Managed P&L responsibilities
• Awareness of the latest tech trends such as AI, IoT, Blockchain, ML

Roles & Responsibilities:

• Management of facilitator eco-system
• Identify sourcing strategies to onboard new facilitators with a practitioner background
• Collaborate with Operations and Finance team to ensure Facilitators costs are within budget
• Guide team to ensure timely NDA and Pricing contract documentation
• Guide team to ensure timely renewal of pricing contract documentation
• Ensure facilitators are provided Train the trainer service live / online
• Ensure facilitators are assessed for their teach-back process
• Ensure timely certification and readiness of pool of facilitators at a global level
• Resolve facilitator grievances by collaborating with key stakeholders
• Upskill on latest products for self and other existing facilitators
• Deliver 8 to 10 sessions per month on Leading Now and Leading Next themes
• Create an eco-system of facilitators across industries
• Oversee and report metrics for improving experience through dashboards and analysis
• Good working knowledge of MS Office tools, Eg Word, Excel, and Powerpoint