Data Engineer- Integration

Position Responsibilities

Software Engineer would be part of the Deltek Integration Center of Excellence team. The role would involve developing integration and automation solutions per outlined business requirements.

• Design & Develop integration and automation solutions based on technical specifications. 
• Support in testing activities, including integration testing, end-to-end (business process) testing, and UAT.
• Being aware of CI-CD, engineering best practices, and SDLC process 
• Should have a very good understanding of all existing integration and automation.
• Be a Subject Matter Expert with the ability to discover and demonstrate how integration solutions can effectively help companies with their business automation needs across a broad set of industries
• Should delivery of project work based on stipulated project timelines  
• Ability to communicate technically complex ideas to a non-technical audience.
• Should maintain quality and adhere to SLA, process & security policies
• Collaborate with internal teams during triage and resolution of integration and automation issues

Qualifications

• Ambitious, Tech support expert with a Bachelor's Degree
• A minimum of 2-4 years of experience in developing integration/automation solutions or related experience 
• Knowledge of any programming languages. Python would be a plus
• Good understanding of integration concepts, methodologies, and technologies
• Ability to learn new concepts, and technologies and solve problems
• Good communication and presentation skills
• Strong interpersonal skills with the ability to convey and relate ideas to others and work collaboratively to get things done
• Comfortable with interpreting API documentation of cloud-based applications, know basic programming logic and SQL
• Must be knowledgeable and use of AI to help streamline tasks.

About Us:

Growth System ERP Expert is a fast-growing tech startup providing ERP solutions to streamline business operations. We are looking for an experienced Human Resources Executive to oversee all aspects of human resources and office administration, ensuring a productive and well-organized work environment.

Key Responsibilities:1. HR Management

• Develop and implement HR strategies aligned with company goals.
• Manage the entire employee lifecycle, including recruitment, onboarding, performance management, and offboarding.
• Handle payroll processing, leave management, and compliance with labor laws.
• Establish employee engagement programs, welfare initiatives, and retention strategies.
• Oversee HR policies, performance appraisals, and training programs.
• Address employee grievances and foster a positive workplace culture.

2. Recruitment & Talent Acquisition

• Coordinate end-to-end recruitment processes, including sourcing, screening, interviewing, and hiring.
• Develop employer branding strategies to attract top talent.
• Collaborate with department heads to understand hiring needs.

3. Administration & Office Management

• Oversee office facilities, vendor management, and day-to-day administrative operations.
• Ensure workplace safety, security, and maintenance.
• Manage office supplies, IT coordination, and logistics.

4. Compliance & Legal Affairs

• Ensure compliance with labor laws, tax regulations, and company policies.
• Handle contracts, employee records, and HR documentation.
• Coordinate with external legal advisors for any HR-related legal matters.

5. Employee Relations & Engagement

• Foster a healthy and inclusive work environment.
• Organize team-building activities, employee recognition programs, and wellness initiatives.
• Conduct employee satisfaction surveys and implement improvements.

Key Skills & Qualifications:

✅ Bachelor’s/Master’s degree in HR, Business Administration, or a related field.

✅ 2+ years of experience in HR & administration roles.

✅ Strong knowledge of HR policies, labor laws, payroll, and compliance.

✅ Experience in handling recruitment, onboarding, and employee engagement.

✅ Excellent communication, leadership, and problem-solving skills.

✅ Ability to manage multiple tasks and work in a fast-paced environment.

Why Join Us?

✨ Work with a growing tech startup with a dynamic team.

✨ Opportunity to implement new HR initiatives and make a direct impact.

✨ Competitive salary & employee benefits.

✨ A collaborative and innovative work culture

Desired Candidate Profile:

• 6+ years of experience delivering enterprise-wide technical projects. 2-3 years of experience of which should have been spent managing, growing and retaining talent within teams
• Hands-on experience programming with RESTful APIs, Python, deployment and run time environments like Docker, Kubernetes
• Hands on front end experience in HTML, Javascript, React, and CSS.

• Deeper understanding of the network layer, HTTP, HTTPS, cookies, local storage.
• Ability to solve complex integration and product questions, looking at issues analytically.
• Organize team’s scrums, and prepare roadmap for dev tools
• Track integration success and ensure deadlines are met. Provide input to a scalable technical integration and account management process.

Desired Skills:

• Bachelor’s degree in Computer Science or relevant experience with other degrees.
• Excellent communication skills, good visual design sense, in-depth experience in developing web-based applications.
• Experience leading multi engineer projects and mentoring junior engineers.
• Ability to work in a fast-paced environment, multi-task, and perform under pressure, possessing a high level of energy, efficiency, and flexibility.
• Excellent business writing, presentation and communication skills.

Job Title: Customer Service Executive

Job Description:

As a Customer Service Executive, you will play a crucial role in delivering excellent customer experiences. You will be responsible for handling customer inquiries, resolving issues, and ensuring overall satisfaction. Strong communication skills, empathy, and a solution-oriented mindset are key to success in this role.

Must-Have Skills:

1. Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers.
2. Customer Focus: A customer-centric approach with the ability to understand and meet customer needs.
3. Problem-Solving: Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
4. Empathy: Ability to empathize with customers and provide support in a compassionate manner.
5. Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment.
6. Adaptability: Flexibility to adapt to changing situations and customer requirements.
7. Team Collaboration: Ability to collaborate with cross-functional teams to achieve customer satisfaction.

Good-to-Have Skills:

1. Product/Service Knowledge: Familiarity with the company's products or services.
2. Previous Customer Service Experience: Prior experience in a customer service role is advantageous.
3. Technical Proficiency: Basic technical skills to navigate systems and assist customers with online platforms.
4. Time Management: Efficient time management skills to prioritize and meet deadlines.
5. Language Proficiency: Additional language proficiency may be beneficial, depending on the customer base.

Responsibilities:

- Design, implement, and maintain cloud infrastructure solutions on Microsoft Azure, with a focus on scalability, security, and cost optimization.

- Collaborate with development teams to streamline the deployment process, ensuring smooth and efficient delivery of software applications.

- Develop and maintain CI/CD pipelines using tools like Azure DevOps, Jenkins, or GitLab CI to automate build, test, and deployment processes.

- Utilize infrastructure-as-code (IaC) principles to create and manage infrastructure deployments using Terraform, ARM templates, or similar tools.

- Manage and monitor containerized applications using Azure Kubernetes Service (AKS) or other container orchestration platforms.

- Implement and maintain monitoring, logging, and alerting solutions for cloud-based infrastructure and applications.

- Troubleshoot and resolve infrastructure and deployment issues, working closely with development and operations teams.

- Ensure high availability, performance, and security of cloud infrastructure and applications.

- Stay up-to-date with the latest industry trends and best practices in cloud infrastructure, DevOps, and automation.

Requirements:

- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).

- Minimum of four years of proven experience working as a DevOps Engineer or similar role, with a focus on cloud infrastructure and deployment automation.

- Strong expertise in Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure App Service, Azure Storage, Azure Networking, Azure Security, and Azure Monitor.

- Proficiency in infrastructure-as-code (IaC) tools such as Terraform or ARM templates.

- Hands-on experience with containerization and orchestration platforms, preferably Azure Kubernetes Service (AKS) or Docker Swarm.

- Solid understanding of CI/CD principles and experience with relevant tools such as Azure DevOps, Jenkins, or GitLab CI.

- Experience with scripting languages like PowerShell, Bash, or Python for automation tasks.

- Strong problem-solving and troubleshooting skills with a proactive and analytical mindset.

- Excellent communication and collaboration skills, with the ability to work effectively in a team environment.

- Azure certifications (e.g., Azure Administrator, Azure DevOps Engineer, Azure Solutions Architect) are a plus.

About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs 

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them. 

Job Description

• Preference would be given to having experience in IVR and Call Center application development.
• Hands-on experience in Kamailio SIP Server
• Hands-on experience in WEBRTC
• Asterisk integration with PSTN is preferred.
• Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
• Scripting with Shell, Perl.
• Experience in installing Hosted VoIP
• 
  Nice to have
• Good knowledge of SIP and IAX.
• MySQL and Telephony Domain.
• Ability to test and troubleshoot Asterisk applications/issues
• Knowledge of C programming in Asterisk

Qualifications

Candidate Profile
The candidate must have:

• 2 - 4 years of experience working on the Asterisk platform.
• Strong Knowledge of PBX, SIP, and RTP protocols.
• Strong knowledge of multi-asterisk server architecture
• Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
• Worked on Queue, IVR and Voicemail-related applications.
• Expert in Asterisk installation, configuration and troubleshooting.
• Expert knowledge of installing and configuring Asterisk with PSTN card.
• R & D skills in Asterisk.
• Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)

React js Developer
Exp – 6 + yrs

Notice period- only Immediate

Location: Bangalore (Jigni and Whitefield)

19 LPA

JD: React JS with Redux and unit testing frame work

Hybrid – 3 Days working

If you believe in “ First, solve the problem. Then, write the code. ”, we are looking for you. 

• Atleast 4 - 6 years of experience working Ruby on Rails.
• Ability to manage a team.
• Very good at Analysis and Design.
• Passion to write good quality code.
• Able to work in a fast paced environment.
• Able to manage multiple tasks with changing priorities in a cross-functional environment
• Team player
• Ability to balance competing priorities.
• Excellent communication skills.

BoTree Technologies was incorporated in 2012 and since then we have constantly worked towards building a place to work which provides each member an opportunity to challenge herself and grow on a day to day basis.