Senior Data Engineer (Integration)

Key Responsibilities:

• Drive enterprise-level sales by acquiring and managing strategic partnerships with large corporates for CSR initiatives.
• Lead the end-to-end sales cycle, including prospecting, pitching, solutioning, negotiating, and closing.
• Identify opportunities and customize CSR solutions that align with clients’ business and compliance goals.
• Build and manage a high-performing sales team, providing coaching, direction, and performance management.
• Collaborate with internal cross-functional teams (operations, marketing, product) to deliver seamless onboarding and program execution.
• Represent the company at industry events, CSR forums, and client meetings to build strong brand visibility.
• Monitor sales metrics, forecast revenue, and contribute to strategy planning and market expansion.

Requirements:

• 5-7 years of experience in enterprise or B2B sales,
• Proven track record in team leadership and managing team.
• Strong network and ability to connect with CSR heads, CHROs, and CXOs.
• Exceptional communication, presentation, and stakeholder management skills.
• Deep understanding of CSR regulations, frameworks, and industry best practices is a plus.
• Passion for social impact and sustainable development.

Job Summary: Position Title: Customer Service Executive

Location: Mumbai

Job Description: we are looking a proactive and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, both written and verbal, and the ability to handle customer concerns effectively via email and phone.

Responsibilities:

• Attending inbound calls involves receiving and responding to incoming calls from customers

• Provide accurate and relevant information regarding products, services, company policies, and procedures.

• Respond to customer inquiries via email in a timely, clear, and professional manner.

• Ensure all customer emails are acknowledged and resolved

• Listen actively to customer concerns, complaints, and issues, ensuring full understanding and empathy.

• Resolve customer grievances and complaints quickly and effectively, escalating to higher management when necessary.

• Follow-up with customers to ensure satisfaction after issue resolution and that the solution meets their expectations.

• Identify recurring customer issues and proactively work with internal teams to suggest improvements or preventative measures.

• Assist customers with order tracking, billing inquiries, account management, and product-related questions.

• Inform customers about order status, shipment tracking, delivery delays, or product/service updates.

• Accurately document all customer interactions and complaints in the CRM system, ensuring a clear audit trail.

• Maintain detailed logs of follow-up actions, resolutions, and outcomes.

• Collect customer feedback and report trends to management for continuous service improvement

.

View Job: click here

A Sales Coordinator in Chennai, Tamil Nadu typically supports the sales team by handling administrative tasks, coordinating sales activities, and providing customer support.

Company Description

Verboace is an innovative edtech platform that has developed India's first state-of-the-art AI Agent for education. The AI Agent provides personalized guidance to students, offers precise predictions, and adapts to individual learning paces. Verboace also integrates social media elements like following, reactions, comments, and peer networking, making preparation engaging. Additionally, the platform offers direct mentorship from CAT toppers and features unique tools like an analytics room and virtual classroom.

Role Description

Your main tasks will be:

● Managing the social media strategy across platforms for Verboace.

● Delivering an increase in social media engagement for the brand.

● Creating content and managing engagement, leading X%+ Growth on all platforms in timeframes.

What we are looking for?

● Someone with Digital/Social Media Marketing Experience.

● Strong background delivering results for other brands or own social media profiles.

● Previous social media experience is a must.

This is a remote internship role for a Social Media Manager at Verboace. The Social Media Manager will be responsible for managing social media marketing strategies, communicating with users, implementing content strategies, optimizing social media presence, and writing engaging content. Qualifications: Social Media Marketing and Social Media Optimization (SMO) skills Strong communication skills Experience in developing content strategies Excellent writing abilities Knowledge of digital marketing trends Ability to work independently and remotely A background in Marketing, Communications, or a related field Experience with social media analytics tools is a requirement.

Technical Experience :

- Net development work experience.

- Proficiency in NET Development with Asp.net and MVC.

- Strong object-oriented programming OOPS design skills, SOLID principles and proficiency in software design patterns.

- Experience in database MS SQL Server.

- Experience with version control systems GitHub and Bitbucket.

Professional Attributes :

1. Should have good communication Skills.

2. Should be a good team player.

3. Should be able to work independently and under pressure.

4. Should have good logical and analytical thinking.

Job description

Kapture CRM is an enterprise-focused Service automation SaaS platform. We help 500+ enterprises in 14 countries to manage their customer service in a more intelligent, contextual way.

Responsibilities

• Manage and monitor all installed systems and infrastructure
• Install, configure, test and maintain operating systems, application software and system management tools
• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Maintain security, backup, and redundancy strategies
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Participate in the design of information and operational support systems
• Provide 2nd and 3rd level support
• Liaise with vendors and other IT personnel for problem resolution

Requirements:

• BS/MS degree in Computer Science, Engineering, or a related subject
• Proven working experience in installing, configuring and troubleshooting UNIX /Linux based environments.
• Solid experience in the administration and performance tuning of application stacks (e.g.,Tomcat, JVMS, Apache, NGINX, Email servers, Mysql)
• Solid Cloud experience AWS and Google Cloud
• Experience with virtualization and containerization (Dockers, Kubernetes, Eureka, Kafka)
• Experience with monitoring systems
• Experience with automation software (e.g., Puppet, cfengine, Chef)
• Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)
• Solid networking knowledge (OSI network layers, TCP/IP)

Website : https://www.kapturecrm.com/

• Equal Experts is an innovative software delivery consultancy specializing in the delivery of custom software solutions for blue-chip enterprise and public sector clients across a range of industry sectors.
• We deliver market-leading propositions across the digital, online and mobile channels, and are recognized for our leadership in the application of Agile and Lean delivery methods to assure delivery.
• We are focused on hiring DevOps Engineers with skills in AWS, Automation tools, CI/CD tools and the likes.
• The DevOps Consultant will be working with an on-site client team and will be expected to mentor and share their skills and knowledge with the existing client developers.

• Continuous Delivery of quality software created by our project teams. Ensuring smooth build and release with continuous integration.
• Configuration Management - Design and implementation of deployment strategies for multiple projects.
• Virtualization and Infrastructure Provisioning.
• Maintenance and upgrade of our cloud environment (AWS).
• Version control and source code administration.
• Administration of Web Servers, Application Servers and Servlet Containers
• Setting up and managing the Automation efforts for multiple projects.

• Should have worked on Agile projects featuring weekly iterations and releases.
• Should have extensive hands-on experience with:
• Continuous Integration tools like Jenkins.
• Configuration Management tools like Terraform or Ansible.
• Cloud computing using AWS, EC2.
• Hands-on experience on Kubernetes.
• Virtualization tools like Vagrant, Docker or VMWare
• You have an active presence in the DevOps community through your blogs, Stack Overflow and GitHub profiles.
• You are passionate about DevOps. You love to mentor people and evangelize about best practices and innovations in DevOps.

This is an opportunity to be part of an exciting, new-age startup working on an AI platform to gather consumer insights. You’d be part of the business team, driving demand generation using content marketing, published on all digital properties.

Experience matters. The ‘must-haves’ are.

• A minimum of 3 years of experience in running content marketing programs, especially for SaaS, martech, technology brands
• Experience in running a complete marketing program – organizing webinars, scouting for event opportunities, etc.
• Experience in writing across genres – social, newsletters, blogs etc.
• Experience for writing for the Western audience (native English speaking geographies such as USA and the UK)

The specific skills sought are as follows.

• Ability to articulate technology in a way that a non-techie could understand.
• Ability to write in both informal and formal tones – use of colloquial English for informal and assuming a formal tone when authoring a thought leadership article, case studies, and whitepapers.
• Ability to improvise – use the same content to spin out content for social media publishing.
• Ability to think through topics that might be of interest to our very professionally accomplished TG – quite different than what you’d write for a consumer-facing brand.

Research accounts, identify key players and generate interest for products/service offerings

• Maintain and expand your database of prospects within your assigned territory
• Prospect and build a sales pipeline for the Sales Managers via outbound calling, email communications, andother direct marketing methods
• Understanding customer needs and requirements
• Qualify all sales leads, routing the opportunities to the appropriate Sales Managers for further development andclosure
• Follow up with each Sales Manager, post meeting. Determine result of respective meeting, follow upappropriately to close the loop
• Consistently log and record each-and-every outreach made, in CRM, producing regular activity reports
• Act as a bridge between Marketing and Sales. Be cognizant of each marketing initiative, and work towardcorporate objectives
• Close sales and achieve quarterly quotas
• Team with channel partners to build a pipeline and close deals
• Perform effective online demos to prospectsRequirements
• Ability to comprehend the AVASOFT service offerings/product line and to communicate our value proposition toprospects
• Strong Internet research skills required
• Excellent presentation skills, verbal and written communication skills, and interpersonal skills.
• Highly organized and attentive to detail
• Self-starter with solid follow-through and multi-tasking capabilities
• Ability to handle a fast-paced environment and challenging workload, must work well individually or as a memberof a team
• Highly motivated with a strong desire to succeed
• Relies on experience and judgment to plan and accomplish goals
• Bachelor's degree or equivalent, preferably in related field