Data Engineer

We have opportunity for Customer Care Support / Customer Service 

Job Location : Ambavadi ( Ahmedabad)

Fresher can also apply

Job timing : Day shft ( 6 days working, 1st, 3rd & 5th Saturday off)

Job Description :

We are looking for a Customer Care Executive to handle complaints, provide appropriate solution and alternatives within the time limits and follow up to ensure solutions. Attracts potential customers by answering question suggesting information about services. Identify and assess customer’s needs to achieve satisfaction follow communication procedures, guidelines; policies.

Handling call and email inquiries /queries raise by the prospects & clients.

Accuracy, attention to detail and ability to explain complex information clearly and simply.

He who applies must have Product Knowledge, Quality Focus, Problem Solving,

Market Knowledge, Documentation Skills, Resolving Conflict, Analyzing

Information and Multi-tasking.

Qualifications :

Minimum qualification required is graduate/post graduate degree in any field except engineering.

The candidate should have minimum 0-5 years of experience from the Mutual Fund Industry or candidate from any other industry with an experience to handle Clients. ( Fresher can also apply)

He/she should have a right attitude.

We are looking for a candidate with fluency of atleast 3 languages i.e. English, Hindi & Gujarati and an excellent Verbal Vocal communication skill in English.

Candidate should have be loyal, honest.

Candidate should have a long term vision & should be decision maker.

Zycus is looking for an Angular Developer, who is motivated to combine the art of design with the art of programming. Responsibilities include implementing visual elements and their behavior with user interactions. You will work with both front-end and back-end web developers to build all client-side logic. You will also be bridging the gap between the visual elements and the server-side infrastructure, taking an active role on both sides, and defining how the application looks and functions. We are looking for candidates with strong experience in Angular (latest version), JavaScript or coffeescript,HTML5,CSS3,jquery,ajax. If you are a frontend or full stack developer with a strong experience in Angular , then you could be the best fit for the role!

Roles & Responsibilities

• Understanding the flow of code and how it interacts with different components.
• Understanding design documents, requirements, and product objectives.
• Good analytical skills and innovative mind.
• Understand Source code management.
• Excellent communication skills.

External Skills And Expertise

• Total experience of 5 - 9 years
• Experience on Angular 2+·
• Strong understanding of JavaScript, object-oriented JS, its quirks, and workarounds·
• Strong hands on experience in JavaScript· Strong proficiency with JavaScript or CoffeeScript depending on your technology stack.·
• Good understanding of server-side CSS preprocessors such as Stylus, Less·
• Basic understanding of web markup, including HTML5 and CSS3· Good understanding of asynchronous request handling, partial page updates, JQuery, and AJAX·
• Proficient understanding of cross-browser compatibility issues and ways to work around such issues· Familiarity with JavaScript module loaders, such as Require.js and AMD·
• Proficient understanding of code versioning tools, such as SVN· Good understanding of browser rendering behaviour and performance

Requirements:

• Should have done MBA in HR
• Should be well versed with the concepts of Recruitment, HR Operations-Payroll, Attendance, Time Management etc.
• Excellent Communication Skills
• Good if has an experience of HR Operations Internship

Details About Internship:

• 3 months of internship under our lead consultants
• Will be trained into KRONOS (KRONOS product) initially for the 3 months.
• On boarding will be based on the performance in the internship.

Location : Mumbai

Experience:6 months to 1 year

Joining: Immediate/ 30 days or less

Role Introduction

• This role involves guiding the DevOps team towards successful delivery of Governance and

toolchain initiatives by removing manual tasks.

• Operate toolchain applications to empower engineering teams by providing, reliable, governed

self-service tools and supporting their adoption

• Driving good practice for consumption and utilisation of the engineering toolchain, with a focus

on DevOps practices

• Drive good governance for cloud service consumption

• Involves working in a collaborative environment and focus on leading team and providing

technical leadership to team members.

• Involves setting up process and improvements for teams on supporting various DevOps tooling

and governing the tooling.

• Co-ordinating with multiple teams within organization

• Lead on handovers from architecture teams to support major project rollouts which require the

Toolchain governance DevOps team to operationally support tooling

What you will do

• Identify and implement best practices, process improvement and automation initiatives for

improvement towards quicker delivery by removing manual tasks

• Ensure best practices and process are documented for reusability and keeping up-to date on

good practices and standards.

• Re-usable automation and compliance service, tools and processes

• Support and management of toolchain, toolchain changes and selection

• Identify and implement risk mitigation plans, avoid escalations, resolve blockers for teams.

Toolchain governance will involve operating and responding to alerts, enforcing good tooling

governance by driving automation, remediating technical debt and ensuring the latest tools

are utilised and on the latest versions

• Triage product pipelines, performance issues, SLA/SLO breaches, service unavailable along

with ancillary actions such as providing access to logs, tools, environments.

• Involve in initial / detailed estimates during roadmap planning or feature

estimation/planning of any automation identified for a given toolset.

• Develop, refine, and tune integrations between various tools

• Discuss with Product Owner/team on any challenges from implementation, deployment

perspective and assist in arriving probable solution and escalate any risks to get them

resolved w.r.t DevOps toolchain.

• In consultation with Head of DevOps and other stake holders, prioritization of items, item-

task breakdown; accountable for squad deliverables for sprint

• Involve in reviewing current components and plan for upgrade and ensure its communicated

to wider audience within Organization

• Involve in reviewing access / role and enhance and automate provisioning.

• Identify and encourage areas for growth and improvement within the team e.g conducts

regular 1-2-1’s with squad members to provide support, mentoring and goal setting

• Involve in performance management ,rewards and recognition of team members, Involve in

hiring process.• Plan for upskill of team to know about tools and perform tasks. Ensure quicker onboarding

of new joiners/freshers to team to be productive.

• Review ticket metrics to measure the health of the project including SLAs and plan for

improvement.

• Requirement for on call for critical incidents that happen Out of Hours, based on tooling SLA.

This may include planning standby schedule for squad, carrying out retrospective for every

callout and reviewing SLIs/SLOs.

• Owns the tech/repair debt, risk and compliance for the tooling with respect to

infrastructure, pipelines, access etc

• Track optimum utilization of resources and monitor/track the delivery schedule

• Review solutions designs with the Architects / Principal DevOps Engineers as required

• Provide monthly reporting which align to DevOps Tooling KPIs

What you will have

• Candidate should have 8+ years of experience and Hands-on DevOps experience and

experience in team management.

• Strong communication and interpersonal skills, Team player

• Good working experience of CI/CD tools like Jenkins, SonarQube, FOSSA, Harness, Jira, JSM,

ServiceNow etc.

• Good hands on knowledge of AWS Services like EC2, ECS, S3, IAM, SNS, SQS, VPC, Lambda,

API Gateway, Cloud Watch, Cloud Formation etc.

• Experience in operating and governing DevOps Toolchain

• Experience in operational monitoring, alerting and identifying and delivering on both repair

and technical debt

• Experience and background in ITIL/ITSM processes. The candidate will ensure development

of the appropriate (ITSM) model and processes, based on the ITIL Service Management

framework. This includes the strategic, design, transition, and operation services and

continuous service improvement

• Provide ITSM leadership experience and coaching processes

• Experience on various tools like Jenkins, Harness, Fossa,

• Experience of hosting and managing applications on AWS/AZURE•

• Experience in CI/CD pipeline (Jenkins build pipelines)

• Experience in containerization (Docker/Kubernetes)

• Experience in any programming language (Node.js or Python is preferred)

• Experience in Architecting and supporting cloud based products will be a plus

• Experience in PowerShell & Bash will be a plus

• Able to self manage multiple concurrent small projects, including managing priorities

between projects

• Able to quickly learn new tools

• Should be able to mentor/drive junior team members to achieve desired outcome of

roadmap-

• Ability to analyse information to identify problems and issues, and make effective decisions

within short span

• Excellent problem solving and critical thinking

• Experience in integrating various components including unit testing / CI/CD configuration.

• Experience to review current toolset and plan for upgrade.

• Experience with Agile framework/Jira/JSM tool.• Good communication skills and ability to communicate/work independently with external

teams.

• Highly motivated, able to work proficiently both independently and in a team environment

Good knowledge and experience with security constructs –

• Must have 4 to 7 years of experience in ETL Design and Development using Informatica Components.
• Should have extensive knowledge in Unix shell scripting.
• Understanding of DW principles (Fact, Dimension tables, Dimensional Modelling and Data warehousing concepts).
• Research, development, document and modification of ETL processes as per data architecture and modeling requirements.
• Ensure appropriate documentation for all new development and modifications of the ETL processes and jobs.
• Should be good in writing complex SQL queries.

• • Selected candidates will be provided training opportunities on one or more of following: Google Cloud, AWS, DevOps Tools, Big Data technologies like Hadoop, Pig, Hive, Spark, Sqoop, Flume and
• Kafka would get chance to be part of the enterprise-grade implementation of Cloud and Big Data systems
• Will play an active role in setting up the Modern data platform based on Cloud and Big Data
• Would be part of teams with rich experience in various aspects of distributed systems and computing.

Requirements

• 2-5 years of experience as a front-end developer
• Experienced in developing applications using JavaScript, ReactJS, Redux, Redux Saga, NodeJS, HTML5, CSS3/CSS4 and other UI technologies.
• Understanding and experience with ES6 concepts, asynchronous processing, partial page refresh, DOM traversal and manipulation.
• Experience with REST API construction, documentation, and architecture, including API description languages like Swagger.
• Comfortable writing Unit Test Cases (Enzyme/ Jest)
• Familiar with cloud services: AWS, Dev-ops such as Git, Jira, Confluence
• Good to have experience/knowledge of
  • Spring (MVC, IOP/DI, REST, Security)
  • Docker,
  • Scala,
  • Python
• Able to connect the dots between code and business value

Responsibilities

• Engage in high level conversations about business strategy and the role tech plays in it
• Write well-designed, testable, and efficient code that powers our application
• Write specs and do planning for everything we build
• Conduct application analysis, testing, and debugging
• Diligently document code to keep it clean and transparent
• Ensure cross-browser and device compatibility

You Are

• You believe it’s always on you to make sure anything you do is a success.
• You have the ability to make quick and effective decisions.
• In love with a challenge. You revel in solving problems and want a job that pushes you out of your comfort zone.
• Open to change. You’re inspired by the endless ways in which everything we do can always be improved.

Add-Ons/Interview Process

• You should be comfortable working in a Start-up for in-house product development.
• Will not be engaged with any Client, but with the internal team (in India & the US).
• Will be provided a hands-on exercise to complete and submit as a part of interview.

• Work with data science teams ,development teams and product managers to ideate
• software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software .
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software
• Capable to handle the individual module / Project

• 2-5 years of relevant experience as a Full Stack Developer or similar role
• Experience developing Web based,desktop and mobile applications
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery etc).
•  Knowledge of multiple back-end languages (e.g. Java, Python,C#) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Experience in React.js .
• Experience in Python Django Framework .
• Familiarity with databases (e.g. MySQL,Postgresql, MongoDB), web servers (e.g.Apache) and UI/UX design .
• Familiarity with Cloud services like AWS, GCP.
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind

• Portfolio is must for the profile.
• Good understanding of Javascript, CSS, HTML5, AJAX.
• Hands on with React JS.
• Understanding of responsive frameworks such as BootStrap or SemanticUI.
• Extensive knowledge of DOM scripting with native JavaScript and JS frameworks such as jQuery.
• Experience in delivering Cross-browser and cross platform compatible solutions.
• Basic knowledge of UI design.
• Excellent problem-solving and analytical abilities.
• Experience with agile development practices such as continuous integration and deployment.
• Fluency with version control platform Git.
• Minimum 1+ years of UI development experience.