Engineering Manager

Technical Support Engineer

About the Role:

We're looking for a Technical Support Engineer to join our team and serve as the critical bridge between our customers and engineering team. This role combines customer-facing support with hands-on technical troubleshooting, requiring someone who can both empathise with user challenges and dive into code to identify and resolve issues.

You'll be the first line of technical defence, investigating customer-reported issues, reproducing bugs, reading through our codebase to understand root causes, and working closely with the development team to implement fixes. This is ideal for someone who enjoys problem-solving, loves helping people, and wants to leverage their technical skills in a customer-focused role.

Key Responsibilities:

Technical Investigation & Bug Identification

• Review application logs, error messages, and stack traces to diagnose issues
• Read and navigate through our MERN stack codebase to understand system behaviour
• Reproduce reported bugs in staging/development environments
• Identify whether issues stem from code bugs, configuration problems, infrastructure issues, or user error
• Perform root cause analysis and provide technical insights to the engineering team

Monitoring & Proactive Support

• Monitor AWS infrastructure health and application performance metrics
• Identify patterns in support tickets that may indicate broader system issues
• Collaborate with engineering on bug fixes and verify resolutions in production
• Test new features from a customer perspective before release

Required QualificationsTechnical Skills

• Strong understanding of web application architecture and software engineering principles
• Hands-on experience with the MERN stack (MongoDB, Express.js, React, Node.js)
• Ability to read and understand JavaScript/TypeScript code
• Experience with AWS services (ECS, S3, Lambda, CloudWatch, RDS, etc.)
• Familiarity with RESTful APIs, HTTP protocols, and debugging API requests
• Understanding of database concepts and ability to write basic MongoDB and SQL queries
• Experience with Git and version control concepts
• Knowledge of browser developer tools for debugging frontend issues

Soft Skills

• Excellent written and verbal communication skills with ability to explain technical concepts to non-technical users
• Strong analytical and problem-solving mindset
• Patience and empathy when dealing with frustrated customers
• Self-motivated with ability to manage multiple issues simultaneously
• Detail-oriented with good documentation habits

Experience

• 1+ years in technical support, customer success, or similar role
• 1+ years working with or around software development teams
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience

Nice to Have

• Experience with AWS troubleshooting and CloudWatch logs analysis
• Familiarity with containerization (Docker) and CI/CD pipelines
• Previous experience in a SaaS or platform company
• Experience with monitoring tools (Datadog, New Relic, Sentry, etc.)
• Exposure to agile development methodologies

What You'll Work With

• Frontend: React.js applications with modern JavaScript/TypeScript
• Backend: Node.js/Express.js APIs
• Database: MongoDB, MySQL
• Infrastructure: AWS (various services)
• Tools: GitHub, JIRA, Slack
• Environment: Fast-paced with direct access to engineering team

Role Overview:

Zolvit is looking for a highly skilled and self-driven Lead Machine Learning Engineer / Lead Data Scientist to lead the design and development of scalable, production-grade ML systems. This role is ideal for someone who thrives on solving complex problems using data, is deeply passionate about machine learning, and has a strong understanding of both classical techniques and modern AI systems like Large Language Models (LLMs).

You will work closely with engineering, product, and business teams to identify impactful ML use cases, build data pipelines, design training workflows, and ensure the deployment of robust, high-performance models at scale.

Key Responsibilities:

● Design and implement scalable ML systems, from experimentation to deployment.

● Build and maintain end-to-end data pipelines for data ingestion, preprocessing, feature engineering, and monitoring.

● Lead the development and deployment of ML models across a variety of use cases — including classical ML and LLM-based applications like summarization, classification, document understanding, and more.

● Define model training and evaluation pipelines, ensuring reproducibility and performance tracking.

● Apply statistical methods to interpret data, validate assumptions, and inform modeling decisions.

● Collaborate cross-functionally with engineers, data analysts, and product managers to solve high-impact business problems using ML.

● Ensure proper MLOps practices are in place for model versioning, monitoring, retraining, and performance management.

● Keep up-to-date with the latest advancements in AI/ML, and actively evaluate and incorporate LLM capabilities and frameworks into solutions.

● Mentor junior ML engineers and data scientists, and help scale the ML function across the organization.

Required Qualifications:

● 7+ years of hands-on experience in ML/AI, building real-world ML systems at scale.

● Proven experience with classical ML algorithms (e.g., regression, classification,

clustering, ensemble models).

● Deep expertise in modern LLM frameworks (e.g., OpenAI, HuggingFace, LangChain)

and their integration into production workflows.

● Strong experience with Python, and frameworks such as Scikit-learn, TensorFlow,

PyTorch, or equivalent.

● Solid background in statistics and the ability to apply statistical thinking to real-world

problems.

● Experience with data engineering tools and platforms (e.g., Spark, Airflow, SQL,

Pandas, AWS Glue, etc.).

● Familiarity with cloud services (AWS preferred) and containerization tools (Docker,

Kubernetes) is a plus.

● Strong communication and leadership skills, with experience mentoring and guiding

junior team members.

● Self-starter attitude with a bias for action and ability to thrive in fast-paced environments.

● Master’s degree in Machine Learning, Artificial Intelligence, Statistics, or a related

field is preferred.

Preferred Qualifications:

● Experience deploying ML systems in microservices or event-driven architectures.

● Hands-on experience with vector databases, embeddings, and retrieval-augmented

generation (RAG) systems.

● Understanding of Responsible AI principles and practices.

Why Join Us?

● Lead the ML charter in a mission-driven company solving real-world challenges.

● Work on cutting-edge LLM use cases and platformize ML capabilities for scale.

● Collaborate with a passionate and technically strong team in a high-impact environment.

● Competitive compensation, flexible working model, and ample growth opportunities.

🚨 Hiring Alert 🚨

We are Hiring Java Backend Intern for 2 months !

Skills Required:

1. Good understanding of Java 17, Spring and any Sql database

2. Good Understanding on designing low level code from scratch

3. Experience in building database schema and code architecture

4. Familiar with design patterns and willingness to write clean, readable, and well-documented code.

5. Familiarity with tools like postman, STS or intelij

6. Understanding of REST APIs and their role in application development.

7. Good DSA and problem solving skills

Roles & Responsibilities:

1. Assist in developing and maintaining web applications.

2. Learn to utilize open source tools for integration

3. Collaborate with team members to design and implement new features.

4. Contribute to optimizing application performance and resolving bugs.

5. Stay curious and keep learning new technologies relevant to spring boot and spring reactive

6. Exposure to version control systems like Git.

7. Passion for learning and contributing to real-world projects.

Preferred Qualifications:

1. Min exp of 0-2 years.

2. Skills in computer science/IT and relevant.

What You’ll Gain:

1. Stipend - 8k -10k/ month, subjective to your performance

2. Hands-on experience in building production-grade applications.

About the company:

Ketto is Asia's largest tech-enabled crowdfunding platform with a vision - Healthcare for all. We are a profit-making organization with a valuation of more than 100 Million USD. With over 1,100 crores raised from more than 60 lakh donors, we have positively impacted the lives of 2 lakh+ campaigners. Ketto has embarked on a high-growth journey, and we would like you to be part of our family, helping us to create a large-scale impact on a daily basis by taking our product to the next level

Role Overview:

Ketto, Asia's largest crowdfunding platform, is looking for an innovative Product Analyst to take charge of our data systems, reporting frameworks, and generative AI initiatives. This role is pivotal in ensuring data integrity and reliability, driving key insights that fuel strategic decisions, and implementing automation through AI. This position encompasses the full data and analytics lifecycle—from requirements gathering to design planning—alongside implementing advanced analytics and generative AI solutions to support Ketto’s mission.

Key Responsibilities

●  Data Strategy & Automation:

○ Lead data collection, processing, and quality assurance processes to ensure accuracy, completeness, and relevance.

○ Explore opportunities to incorporate generative AI models to automate and optimize processes, enhancing efficiencies in analytics, reporting, and decision-making.

●  Data Analysis & Insight Generation:

○ Conduct in-depth analyses of user behaviour, campaign performance, and platform metrics to uncover insights that support crowdfunding success.

○ Translate complex data into clear, actionable insights that drive strategic decisions, providing stakeholders with the necessary information to enhance business outcomes.

●  Reporting & Quality Assurance:

○ Design and maintain a robust reporting framework to deliver timely insights, enhancing data reliability and ensuring stakeholders are well-informed.

○ Monitor and improve data accuracy, consistency, and integrity across all data processes, identifying and addressing areas for enhancement.

●  Collaboration & Strategic Planning:

○ Work closely with Business, Product, and IT teams to align data initiatives with Ketto’s objectives and growth strategy.

○ Propose data-driven strategies that leverage AI and automation to tackle business challenges and scale impact across the platform.

○ Mentor junior data scientists and analysts, fostering a culture of data-driven decision-making.

Required Skills and Qualifications

●  Technical Expertise:

○ Strong background in SQL, Statistics and Maths

●  Analytical & Strategic Mindset:

○ Proven ability to derive meaningful, actionable insights from large data sets and translate findings into business strategies.

○ Experience with statistical analysis, advanced analytics

●  Communication & Collaboration:

○ Exceptional written and verbal communication skills, capable of explaining complex data insights to non-technical stakeholders.

○ Strong interpersonal skills to work effectively with cross-functional teams, aligning data initiatives with organisational goals.

●  Preferred Experience:

○ Proven experience in advanced analytics roles

○ Experience leading data lifecycle management, model deployment, and quality assurance initiatives.

Why Join Ketto?

At Ketto, we’re committed to driving social change through innovative data and AI solutions. As our Sr. Product Analyst, you’ll have the unique opportunity to leverage advanced data science and generative AI to shape the future of crowdfunding in Asia. If you’re passionate about using data and AI for social good, we’d love to hear from you!

Job brief: 

• We are a company in the business of evolving people and have developed Excellence Installation Technology which is a Trillion Dollar Industry and has been validated by Forbes too. 
• We are looking for an enthusiastic person to contribute in converting the enquiries to customers for our company. 
• Candidates will be responsible for closing sales deals over the phone and maintaining good customer relationships. 
• They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. 

Responsibilities: 

• Contact potential or existing customers to inform them about our product/service. Answer questions about products or the company. 
• Ask questions to understand customer requirements and close sales. 
• Enter and update customer information in the database.
• Handle grievances to preserve the company’s reputation.
• Go the “extra mile” to meet business requirements and facilitate future sales. 

Greetings From Petpooja !!

It was a pleasure talking to you, as mentioned we are hiring for a UI UX Designer.

Please refer to the mentioned details regarding the company and the job description -

About us - Petpooja (About Us | Petpooja)

Petpooja is a comprehensive restaurant management platform to manage all aspects of your business. We take care of billing, inventory management, payments and other core aspects as well as integrations with online ordering, loyalty providers, delivery services and many other third-party services so that you have a seamless experience.

Roles and Responsibilities

• Plan and implement new designs
• Optimize existing user interface designs
• Test for intuitive and experience
• Communicate with clients to understand their business goals and objectives
• Develop technical and business requirements and always strive to deliver intuitive
• and user-centred solutions
• Combine creativity with an awareness of the design elements
• Create prototypes for new product ideas
• Test new ideas before implementing
• Conduct an ongoing user research
• Contributes to team effort by accomplishing related results as needed.
• Ability to discuss and explain design options
• Detail-oriented
• Critical thinker

Key Skills

• Adobe Photoshop, Adobe XD, Sketch, Invision Studio, Axure, Figma, Balasamiq

Qualifications

• Bachelor's degree or equivalent in Human-Computer Interaction (HCI), Design, or a related field of study
• 2+ years of experience in design
• Proficient in visual design and wireframing tools

About the Company

Ethics Infotech offers complete IT Outsourcing solutions to our customers with some specific services like ERP System, turnkey software solution for Pharma supply chain, Mobile Applications, Odoo/SAP, POS Machines, POS Systems e-commerce websites, Web Designing and development in India. We are full-service POS systems, ERP systems, Turnkey Software Solutions for Pharma Supply chain services, Odoo/SAP that partner with your venture to motivate plausibility. Our offices are Located at Various cities Vadodara, Surat, Rajkot, Dehradun, Gurugram & Ahmedabad. 

Designation: PHP Developer

Location: Vadodara (On-Site)

Job Description:

Role & Responsibilities

• Work on PHP/Laravel themes and plug-in development project.
• Work on PHP/Laravel customization project according clients Requirements.
• Work includes coding, handling support-requests, unit testing via Debugging code and project documentation.
• Explain and guide the flow of product/project to customers.

Requirements

• Exp using PHP of Minimum 3 years
• Exp using Laravel / Symphony / CodeIgniter minimum 1 years
• A motivated self-starter
• Creative approach to solving problems
• Knowledge of different-different frameworks will be plus
• Must have knowledge of Short code and API integration
• Knowledge with MySQL
• Understanding of cross-platform and cross-browser issues
• Good Communication Skill candidate have high preference

EmptyCup is an interior design platform. Our goal is to make good interior design accessible.

To know more about our vision, checkout this https://drive.google.com/file/d/1_PBkSaHLep-QsZzRWdKMI3amc-KFe99z/view">intro presentation.

You can also checkout our https://emptycup.in/">website here to know more about the product offering.

Senior Backend Engineer (Platform) Full Time Bangalore (Potentially Remote)

What you’ll be doing:

• Design and develop core systems that will be power teams to build services and apps
• Ensure and constantly improve reliability, scalability, security and performance of core apis and infrastructure
• Be proactive in technical decision making and a sound influence in technical discussions
• Work with the product teams to help shape product direction by communicating limitations and possibilities
• Adopt and advocate best practices and guidelines in architecture, code conventions, development practice

Who we are looking for:

• 5+ years of experience building web services in Python/Go/Java, preferably in Python with excellent debugging and analytical skills
• Strong understanding of software engineering principles, computer science fundamentals - data structures, algorithms and operating systems
• Proven experience in building, deploying and maintaining highly scalable RESTful web services
• Excellent written and oral communication ability in both technical and non tech. aspects
• Good understanding of benchmarking and performance monitoring - concurrency, multi-threading, logging, database optimisations
• Decent knowledge of CI/CD pipelines and familiarity with shipping code quickly and reliably.

What we offer:

• Ownership of the platform core with a clear roadmap.
• A small cool meritocratic team that's driven by passion.
• An inspiring culture that balances creative exploration & heads down execution.
• Cash compensation upto 20L and negotiable stock in a gold mine.

You Will:

• Lead, coach and mentor a team of 8-10 engineers so they all learn, grow, and succeed.
• Plan and prioritize work for your team, including collaborating with cross border teams.
• Provide oversight and accountability for technical decisions.
• Create an inclusive environment that attracts and retains high-performing engineers.
• You will collaborate with Developers, Program Managers, QA and Devops Engineers in an agile development environment.
• Constantly learn and grow as an engineer and an engineering leader.
• Demonstrate a passion for customers and technology.


You must have:

• Experience in the design, development, and deployment of large-scale enterprise applications with multiple tiers
• Exposure on agile test-driven development for robustness, usability, reliability, security and performance.
• Strong technical aptitude for any programming language, preferred, Core JAVA and Spring Boot and other Spring libraries, Eureka, Hystrix etc.
• Experience of creating architecture or developing web services using Open source technologies and to integrate applications with databases such as Oracle, MySQL, MongoDB, or Cassandra
• Solid understanding of OOPS, algorithms and data structures.
• Experience on Kafka / Scala / Storm / Elastic Search and Web Services like RESTful.
• Experience in building highly scalable distributed systems
• Extensive experience with version control systems (Git is preferred) and issue tracking systems (JIRA is preferred)

Big Pluses if you:

• Have a strong focus on business outcomes
• Are comfortable with collaboration, open communication and reaching across functional borders
• Are self-motivated and can get things done
• Have the ability to communicate and defend your ideas clearly
• Have a strong knowledge of threading, concurrency, scaling, and high availability.
• Have a desire to build products that users love

• Stay current with new and evolving technologies via formal training and self-directed education