Data Engineer

Job Role: Lead and manage the Sales process, ensuring team performance and customer satisfaction.

Job Title: Team Leader

Experience: Minimum 7 years of work experience

Age: 30 to 45 years

Type of position: Full-Time

Education Requirement: Graduate degree required.

Location: Work from Office 

Experience Required:

Must Have:

1. Minimum 3 years of experience in a Team Leader role.
2. Experience of involvement in driving the team of Revenue Functions.
3. Experience of Call Centre. 
4. Strong leadership and team management skills.
5. Understanding of Call Centre Matrix.
6. Average communication and interpersonal skills.
7. Ability to handle customer escalations and ensure satisfaction.
8. Knowledge of industry-specific tools and CRM systems

Job Description:

1. Lead and manage the team to meet and exceed Sales targets.
2. Monitor and analyze team performance, providing feedback and coaching as necessary.
3. Handle escalated customer issues, ensuring a swift and satisfactory resolution.
4. Collaborate with other departments to ensure a seamless sales process.
5. Maintain up-to-date knowledge of industry trends and customer needs.
6. Prepare and present regular reports on team performance and Dept. metrics.
7. Maintain the Conversion Ratios in Sales Matrix i.e. Lead to Deal and Deal to Won Agent wise etc.
8. Maintain Agent Wise revenue Pipeline.

CoverSelf is an InsurTech start-up, empowers payers and providers with a truly NEXT-GEN cloud-native, holistic & customizable platform preventing and adapting to the ever-evolving claims & payment inaccuracies. Reduce complexity and administrative costs with a unified healthcare dedicated platform. Founded in August, 2021, we are backed by industry veterans.

We foster an environment of employee empowerment whereby each team member is given the freedom to demonstrate excellence through their skills, character, and background. Our team members are motivated individuals who help each other do remarkable things every day.

About the role:

We are looking for a Frontend developer who would be working on the bleeding edge of technologies. We work primarily with React, Typescript and Redux.

Responsibilities:

• Understand why a particular design was chosen and code accordingly 
• Will have to deliver clean bug free unit tested code with minimal guidance
• Strive for continuous improvement by refactoring and applying best practices 
• Learn and adapt to new technologies as necessary.

 Requirements:

• Must be proficient in React, Redux, Redux Toolkit and Typescript
• Used Typescript for React Components
• Unit testing, Component testing and Custom React hook tests with React Testing Library
• Integration tests with Cypress
• Data fetching libraries like Axios, React Query, RTK Query etc.
• Should have maintained React Components with Storybook.
• Used various CSS stylings methods like CSS Modules, LESS, SCSS, Tailwind, Styled Components, Emotion etc.
• Should understand Git 
• Ability to work in a fast-paced and dynamic work environment
• Exceptional interpersonal skills and demonstrated leadership abilities

Work Location: Jayanagar, Bangalore, Karnataka

Work Mode: Onsite

Benefits: Competitive Compensation, Health & Personal Accident Insurance, Friendly Leave Policy, Certificate Reimbursement and many more. 
To Apply: https://coverself.kekahire.com/jobdetails/22318

Additional Information:

At CoverSelf, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

• Must have experience with Amazon Web Services (AWS)
• Experience with Python/Node.JS/Typescript
• At least 2+ years as back-end software developer
• A deep understanding of the benefits of the Microservice and serverless paradigms
• Prepared technical documentation, and understand why it’s important
• Understanding of database principals: SQL and NoSQL
• Collaboration and communication skills (you’ll be working with clients and internal teams)
• An understanding of programming fundamentals (OOP, data structures, algorithms)
• Familiarity and comfort with REST API, Postman
• The ability to work independently or within a team structure.
• A “lead by example” attitude, and motivation to deliver work you’re proud of