US GAAP Financial Analyst

The Smart Fellowship is an offline workplace simulation that scouts, assesses and trains smart talent on behalf of 100+ companies. Our focus is on finding talent who, along with their technical skills, also can apply in-demand workplace skills like critical thinking, creative problem solving, emotional intelligence, and GenAI tools.

Our Client has appointed us to identify and hire a Customer Success Specialist

Short description of company: This is a freemium learning platform that provides top 1% curated content, certified micro-skill courses, paid learning opportunities, placement support, and flexible learning options through WhatsApp.

Company’s Vision: To make learning accessible, affordable, and engaging for millions globally by transforming scattered internet content into goal-driven, AI-powered courses. Empowering learners to achieve career outcomes through cutting-edge, AI-driven education.

Meet your Manager: Our founders bring deep expertise in product development and ed-tech innovation. One is a TEDx speaker passionate about disrupting traditional learning, while the other focuses on scalable AI solutions, driving our mission to build an AI-first company that empowers learners to achieve meaningful career outcomes.

Location: WFO (Mumbai, Maharashtra)

Salary Range: INR 4 LPA to 6 LPA

The best part about this role: 

• You’ll take ownership of the entire learner journey, making a tangible impact on student outcomes. 
• As the voice of the brand, you’ll build meaningful relationships with learners and drive customer satisfaction, all while being part of a mission-driven team recognized as a Top 20 AI Startup by Google.
• If you’re selected, the company will also fully sponsor your participation in The Smart Fellowship - a 40-hour, simulation-based training that’s helped 50,000+ professionals build essential skills for career success - like creative problem-solving, workplace communication, critical thinking, and using GenAI tools at work.

You will be responsible for these Key Responsibility Areas (KRAs):

• Learner Journey Management: Own the entire user lifecycle, from onboarding to ongoing support, ensuring a seamless and rewarding learning experience that prioritizes seriousness and intent.
• Personalized Communication: Act as the voice of the company, engaging with learners through calls, chats, and emails, addressing their needs with empathy, clarity, and problem-solving skills.
• Performance Excellence: Meet and exceed key metrics, including user satisfaction, response times, and resolution rates, consistently raising the bar for service quality.
• Relationship Building: Go beyond basic support to build deep, meaningful relationships with learners, fostering long-term loyalty and brand advocacy.
• Career Success Support: Assist learners in achieving their career goals through personalized guidance, insights, and proactive support, becoming a trusted advisor in their professional journey.

Your Key Performance Indicators (KPIs):

• Learner satisfaction and retention rates.
• Response time and resolution rates for learner queries.
• NPS (Net Promoter Score) and positive learner feedback.
• Recommendation rates and repeat engagement metrics.

Who We’re Looking For:

• 1-2 years of experience in customer success, or a similar customer-facing role.
• Strong communication and interpersonal skills, with the ability to handle high-intent conversations.
• Proficiency in MS Excel and CRM tools.
• Detail-oriented mindset with a passion for helping others succeed and a proactive approach to problem-solving.
• A serious, solution-focused attitude with a commitment to delivering outstanding user experiences.

Minimum of 8 years of experience of which, 4 years should be of applied data mining

experience in disciplines such as Call Centre Metrics.

 Strong experience in advanced statistics and analytics including segmentation, modelling, regression, forecasting etc.

 Experience with leading and managing large teams.

 Demonstrated pattern of success in using advanced quantitative analytic methods to solve business problems.

 Demonstrated experience with Business Intelligence/Data Mining tools to work with

data, investigate anomalies, construct data sets, and build models.

 Critical to share details on projects undertaken (preferably on telecom industry)

specifically through analysis from CRM.

Knowledge about Autocad, solid works, Revit, Staad pro,

and mechanical software,

Qualification: B.tech, Diploma

Apply here: https://bit.ly/40GftaV

About Element5

Element5 is the world’s first Workflow Automation Solution purpose built for post-acute care. Element5 helps automate complex and repetitive tasks that enable teams to prioritize patient outcomes over administrative work, saving valuable time.

We’re fast-paced, supercharged, and led by industry veterans who have built several successful healthcare and IT products and now on a mission to improve care quality for millions of patients. We’re a two time CBInsights Digital Health 150 Honor Roll awardee and the 2022 Homecare Innovator of the Year. With $50 million in Series A and B funding, Element5 operates globally.

Element5 is looking for freshers to join our amazing team for the role of Associate Product Owner (APO). We’re looking for someone who is enthusiastic about technologies like AI & RPA, to elevate our current suite of solutions. The right candidate comes with a passion to build world class products, enthusiasm about learning to write clean code and leave a mark in healthcare technology. 

If you are looking for a place to kickstart your career to new heights and have the right foundation and attitude, we want to work with you. 

Job Description 

What is in it for you? 

• Put your name to a one-of-its-kind product that is revolutionizing a niche segment in healthcare. 
• Be a part of an aggressively growing organization with opportunities to learn new skills and sharpen existing ones. 
• Join in a culture that truly believes “every idea has merit in it” and bring your best innovation forward. 
• Experience working with a network of global teams and experienced leaders in healthcare
• Get mentored by some of the industry’s best and brightest. Element5’s team is built of radical individuals with armoires of achievements. 
• Experience the perks of working in an entrepreneurial environment and quickly grow your career trajectory. 
• Above average industry grade pay, various perks, and benefits to boot. 

What we ask you to bring with you 

• Bring your mojo and a passion for engineering and building tangible products
• Enhanced curiosity. Always be thinking about new ways to solve old problems
• The want to keep learning and building new skills 
• Be a problem solver, and help us identify new ways to solve old problems
• Qualification: BE,BBA,BCA,MCA,MBA. 
• Note: Only freshers from batches of 2022 and later are allowed to apply. Candidates must be based in Tamil Nadu.

What your role will look like 

• The product owner is accountable for each stage of the development process and the final product. 
• They take a primary role in inspecting and evaluating product progress through each iteration.
• The product owner makes the judgment call on the performance, deciding if the team needs to go back to the drawing board or if they can move on to the next steps.

What our interview process looks like: 

First, complete the Online Registration.

Round 1: Aptitude Round (Shortlisted candidates from the Registration, will receive the link for Online Test) 

Round 2: Online Assignment (Shortlisted candidates will be given a task to complete) 

Round 3: Virtual meet with our Technical panel (Via Zoom or Hangout meet) 

Round 4: Final level discussion 

Meet our expectations and you are in! :)

Meet our expectations and you are in! :)

We are a well-funded B2B travel tech startup. We have raised ~USD 5 mn Pre Series A investment round despite the global pandemic and are looking to grow our Product & Tech team. We are growing rapidly. We have crossed our pre-covid numbers. We want to become the world’s biggest B2B travel company by enabling over million travel agents, travel entrepreneurs, and influencers to grow their business, and achieve Annualized GMV of $25 billion by 2026.

What’s on Offer:

• Best Combination of salary (₹12 to 21 LPA)
• Work on Best Tech Stack - iOS and Swift, Android, Java, Python/Django, NodeJS
• Learn from Best Mentors with Cumulative 50+ years of experience in Tech who previously worked in 4 unicorns.
• Fast Career Growth with fast appraisals and fast salary increase.
• A super passionate team with deep conviction which has stayed together during covid.
• Build world-class tech products and leverage technology to drive growth globally!
• Very high ownership role in a fast-paced environment.
• Great Culture -> No hierarchy/politics nonsense guaranteed!
  
  

About us: The founding & engineering team has worked in senior leadership roles at successful internet startups in India and Overseas

• Arun - Cofounder, leads Product & Growth Ex Cars24, TravelTriangle, TripFactory, IIM Bangalore
• Chirag - Cofounder, leads Business Operations Ex Oyo, TravelTriangle, IIM Ahmedabad, IIT Roorkee
• Ashish - Cofounder, leads Technology Ex CTO Cars24, CTO FabFurnish, Gaadi, Ex-Entrepreneur
• Amit: Tech Leader, 15+ yrs Tech exp, Ex Ola, Foodpanda, Shopclues, Cvent,
• Shrawan: Tech Leader, 17+ yrs Tech exp, Ex CTO Millenium Entertainment, One Kosmos
• Akshat: Tech Owner, 14+ yrs Tech exp, Ex Cars24, L&T, Samsung US, Motorola US.
• Rajesh: Tech Owner, 11+ yrs Tech exp, Ex Hike, Foodpanda
  
  

Must have technical skills

• Swift programming language (Control flows, Optionals, View Controllers etc).
• Good understanding of Interface Builder, Storyboards.
• Good understanding of Cocoa Pods
• Good understanding of AutoLayouts and building responsive apps for multiple iOS devices
• Understanding of Commonly used data structures like Dictionaries etc.
• Understanding of CoreData and NS UserDefaults.
• Understanding of working with APIs using Alamofire, concepts like Pagination of Lists.
• Good knowledge of MVC for iOS, writing Modular code, creating reusable components.
• Working with Push Notifications on APNS.
• Good understanding of Git.
  
  

Good to have:

• Working with Firebase SDK namely Crashlytics, Remote Config, Analytics
• Working with TestFlight or Firebase for Beta Testing
• Working independently and closely with the Product teams
• Has worked in an Agile environment and understands what building an MVP is like
• Worked with Jenkins for iOS
  
  

Desired Candidate Profile

• 2.5 to 5 years of experience in developing iOS apps.
• Ethical, hardworking, and 'passionate about startups' mindset
• Is a self-starter, and loves working in a fast-paced environment.
• Excellent structured problem-solving ability
  
  

Additional Details

• Office Location- Connaught Place, Delhi

• Develop, record and maintain cutting edge web-based Laravel E-commerce and Marketplace websites and maintaining the back-end of mobile applications
• Familiarity using Bagisto, Open Cart or any other PHP e-commerce packages.
• Build innovative, state-of-the-art applications and collaborate with the App Development team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
• Prepare and maintain all applications utilizing standard development tools
• Utilize back-end data services and contribute to increase existing data services API
• Lead the entire web application development life cycle right from concept stage to delivery and post launch support
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
• Document the development process, architecture, and standard components
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager
• Keep abreast of new trends and best practices in web development Laravel developer requirements and qualifications
• Previous working experience as a Laravel developer for minimum 2 years
• BS/MS degree in Computer Science, Engineering, MIS or similar relevant field
• In depth knowledge of object-oriented PHP and latest version Laravel PHP Framework
• Hands on experience with SQL schema design, SOLID principles, REST API design
• Software testing (PHPUnit, PHPSpec, Behat)
• MySQL profiling and query optimization
• Creative and efficient problem solver
• Check for all web related security including XSS, DDos attacks, cookie hijacking, SQL injection