Data Automation and Analyst Intern

• Strong Product Design Profile, with a focus on B2B Enterprise products
• Mandatory (Experience 1) – Must have 4+ YOE in hands-on experience in Product Design, with recent 2+ YOE in complex B2B Enterprise scale Products
• Mandatory (Experience 2) – Must have strong hands-on experience in solving complex B2B workflows, creating wireframes, UI mockups and prototypes
• Mandatory (Portfolio) - Must have strong Product Designs for complex B2B Enterprise level applications, (like B2B dashboards, Admin configurations, analytics etc)
• Mandatory (Company) - Large-Scale B2B SaaS / Enterprise-level Products

About Reltio

At Reltio®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data.

Reltio Data Cloud™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native MDM capabilities to improve efficiency, manage risk and drive growth.

At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”.

If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.

Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives.

If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data—let’s talk!

Job Summary

Core Platform development is spread across multiple cross-functional teams, each building large and complex components of the MDM platform. An engineer playing a senior role in a team is technically responsible for particular feature delivery, which consists of:

• Presenting a solution to Architects
• Technically driving feature delivery, making decisions, development leadership – distributing tasks across one or two regular engineers
• Working with QA to review testing approaches, providing all details needed for testing, and reviewing test plans
• Being responsible for all internal feature documentation

Job Duties and Responsibilities

• Develop and integrate backend services with AI agents and LLM-powered toolchains.
• Work closely with AI/ML teams to expose and support autonomous workflows through APIs.
• Develop event-driven and asynchronous services based on Java for real-time agentic interactions.
• Support integration of AI agents with business logic, databases, external APIs, and messaging systems
• Maintain API security, authentication, and data privacy standards.
• Stay up to date on emerging agentic AI trends and suggest practical applications within the backend stack.

Skills You Must Have

• 8+ years of experience in enterprise application design, development using Java
• 5+ Experience in backend applications development
• 3-5 years of experience in building scalable distributed data systems using Java and Cloud Technology.
• Strong technical background with previous development experience for enterprise customers
• Strong Java knowledge (Java 8 and above), Java Runtime basics
• Provide Technical mentorship and leadership to junior team members.
• Hands-on technically, comfortable reviewing and writing code.
• Solid foundation in computer science, with strong competencies in algorithms, data structures, software design, and building large, distributed systems
• Experience in performance optimisations, code profiling, Java application runtime analysis
• Proven ability to deliver solutions, offer implementation support, engage with customers.

Skills with Basic knowledge required:

• Experience integrating with AI microservices, APIs, or agent frameworks.
• Basic knowledge of Python will be a plus
• Previous work in a cross-functional environment combining backend and AI components.

Understanding of prompt engineering, embeddings, or semantic search is a plus.

• Exposure to agentic AI systems and tools like LangChain will be a plus.
• Familiarity with graph-based memory systems, context-aware workflows, or reasoning engines.
• Basic understanding of MCP protocol

Skills That Are Nice to Have

• Experience working with NoSQL databases like Cassandra, and queue services like SQS
• Experience in cloud security principles
• Experience with Kubernetes
• Experience with big data technologies
• Experience in driving customer focus for SaaS products is a big plus

Why Join Reltio?

Health & Wellness:

• Comprehensive Group medical insurance (includes parents) with additional top-up options
• Accidental Insurance
• Life Insurance
• Free unlimited online doctor consultations
• Employee Assistance Program (EAP)

Work-Life Balance:

• 36 annual leaves (18 sick + 18 earned)
• 26 weeks maternity leave, 15 days paternity leave
• 1 week additional off every year globally (Recharge Week)

Support for Home Office Setup:

• Home office setup allowance

Stay Connected, Work Flexibly:

• Mobile & internet reimbursement
• Free meal coverage
• And many more…

Skills Required:

✔️ Strong expertise in data, AI, and cloud infrastructure.

✔️ Proficiency in Python, SQL, and basic scripting (Shell/Bash).

✔️ Experience working with Azure Databricks, GCP, or AWS.

✔️ Hands-on experience with Apache Spark, Hive, Hadoop, and Big Data ETL tools.

✔️ Knowledge of Jenkins, JIRA, Bitbucket, Bamboo, Azure DevOps, and Git.

✔️ Strong experience in SQL databases (Oracle, SQL Server, DB2) and NoSQL databases.

Key Responsibilities:

🔹 Develop and maintain scalable data pipelines from multiple data sources.

🔹 Collaborate with cross-functional teams to source, process, and integrate data efficiently.

🔹 Support in designing AI-driven data solutions for business intelligence and automation.

🔹 Partner with stakeholders to manage project risks and track delivery progress.

🔹 Ensure timely execution of project milestones, deadlines, and budgets.

🔹 Troubleshoot, fine-tune, and optimize large-scale data processing jobs for performance.

The L1/L2 Laptop/LAN Support Technician is responsible for providing technical assistance and support related to laptop and Local Area Network (LAN) systems. This role involves troubleshooting, maintaining, and repairing hardware and software issues, ensuring minimal downtime, and providing excellent customer service to end-users. The technician will handle both Level 1 (basic) and Level 2 (intermediate) support tasks, escalating more complex issues to higher-level support teams when necessary.

Key Responsibilities:

1. Technical Support:

- Provide first-level (L1) and second-level (L2) technical support for laptops, desktops, and LAN systems.

- Diagnose and resolve hardware and software issues related to laptops, desktops, printers, and other peripherals.

- Troubleshoot network connectivity issues, including wired and wireless connections.

- Install, configure, and update operating systems, drivers, and software applications.

2. Network Support

- Assist in the setup, configuration, and maintenance of LAN infrastructure, including routers, switches, and access points.

- Monitor network performance and troubleshoot network-related issues.

- Ensure network security by implementing and maintaining firewalls, VPNs, and other security measures.

3. Hardware Maintenance

- Perform hardware repairs and upgrades on laptops and desktops, including replacing hard drives, memory, and other components.

- Conduct routine maintenance and inspections of hardware to ensure optimal performance.

- Manage inventory of spare parts and equipment.

4. User Assistance

- Provide hands-on and remote support to end-users, guiding them through troubleshooting steps and resolving issues.

- Educate users on basic troubleshooting techniques and best practices for using laptops and LAN systems.

- Create and update user documentation and FAQs.

5. Incident Management

- Log and track support tickets using a ticketing system, ensuring timely resolution and follow-up.

- Escalate complex issues to L3 support or other specialized teams as needed.

- Maintain detailed records of issues, resolutions, and user interactions.

6. Compliance and Security

- Ensure compliance with company policies and procedures related to IT security and data protection.

- Implement and enforce security measures to protect sensitive information and prevent unauthorized access.

7. Collaboration

- Work closely with other IT team members to ensure seamless support and service delivery.

- Participate in team meetings, training sessions, and knowledge-sharing activities.

Qualifications:

- High school diploma or equivalent; associate or bachelor’s degree in Information Technology, Computer Science, or related field preferred.

Technical Skills:

- Proficiency in Windows and macOS operating systems.

- Knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VPN.

- Familiarity with remote desktop tools and support software.

- Basic understanding of cybersecurity principles and practices.

Soft Skills:

- Strong problem-solving and analytical skills.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Customer-focused with a commitment to providing high-quality support.

Experience: 5 years

No. of Positions: 2

Job Type: Full-time

Benefits: Health Insurance

Work Days: Monday to Friday

Business Development Executive

Position Overview:

We are seeking a highly motivated and experienced Business Development Executive (BDE) with exposure of working in an IT product and service based company to join our dynamic team. The BDE will be responsible for driving business growth, establishing and nurturing client    relationships, and achieving sales targets. The ideal candidate should possess excellent communication skills, a strong sales acumen, and a proven track record in generating new business opportunities. This is      an exciting opportunity for a proactive individual to contribute to our company's growth and success.

Responsibilities:

Identify and develop new business opportunities through market research, cold calling, networking, and other lead generation techniques.

Build and maintain strong relationships with existing clients, ensuring high levels of client satisfaction and retention.

Knowledge of Software development process, Staff augmentation and knowledge in IT Industry is must.

Conduct thorough market analysis to identify potential target markets, industry trends, and competitive strategies.

Create and deliver persuasive sales presentations and proposals to potential clients, highlighting the unique value proposition of our products or services.

Collaborate with the marketing team to develop effective marketing strategies and campaigns that generate leads and drive revenue growth.

Negotiate and close deals with clients, ensuring favorable terms and conditions that align with company objectives.

Monitor and analyze sales performance metrics, providing regular reports and insights to the management team.

Stay updated with industry developments and trends, and actively participate in networking events and conferences to enhance industry knowledge and expand professional network.

Provide exceptional customer service, addressing client inquiries and concerns in a timely and professional manner.

Collaborate with cross-functional teams, including product development, customer support, and operations, to ensure seamless delivery of products and services.

Qualifications:

Bachelor's degree with IT background, Marketing or a related field. MBA is a plus.

Minimum of 2 years of experience in business development, sales, or a similar role, preferably in a B2B environment.

Proven track record of achieving sales targets and driving business growth.

Strong interpersonal and communication skills, with the ability to build rapport and effectively engage with clients at all levels.

Excellent negotiation and presentation skills, with the ability to influence and persuade key decision- makers.

Proficient in using CRM software and other sales tools to manage leads, track sales activities, and generate reports.

Self-motivated and target-driven, with the ability to work independently and as part of a team.

Strong analytical and problem-solving abilities, with a strategic mindset and the ability to identify opportunities for growth.

Flexibility to travel as required for client meetings, conferences, and industry events. Knowledge of the IT Industry & Market is a plus.

Location: Bengaluru

Experience: 3+ Years

We are looking for a highly motivated Support Engineer to be part of Borderless Softtech Pvt Ltd Support team. In addition to strong technical competency, the position requires the ability to effectively work with different teams.

The Support Engineer will be responsible for production support of the Stockal applications on the cloud. The role involves continuous collaboration with business, development teams & partners. Our ever-evolving technology stack ensures a phenomenal learning culture in the team.

Responsibilities:

• Handling On-call production support, Change and Incident Management for critical systems.
• Setting up alerting and monitoring, troubleshooting application issues in AWS cloud.
• Prepare, evaluate and maintain tools supporting and process automation for software product release.
• Perform with project teams to identify apt build schedule and initiate packaging and build process.
• Drive projects that improve support-related processes and technical support experience.
• Manage build automation and integration tools (Jenkins, Maven) and processes.
• Create scripts to automate build processes to improve organizational performance.
• Demonstrate technical, analytical and problem-solving skills.
• Providing support in the form of procedural documentation.
• Drive development team towards best-in-class, continuous integration/delivery tools and procedures.

• Handling incoming and outgoing calls
• Handling all the admin activities
• Managing inward outward delivery of couriers and mails
• Coordinating with the vendors for delivery and services
• Support in various admin tasks

Desired Candidate Profile

• Experience in handling front office, incoming and outgoing calls
• Confidence and smartness
• Good looks    

• Liaising with clients to identify specific business problems and develop ideas
• Communicating with colleagues within the agency, such as creatives and account managers, in the process of developing a campaign
• Gaining a comprehensive context for advertising strategies by analysing a wide range of information in detail, including demographics, socio-economic and the market for the client's product and market share;
• Commissioning research from outside organisations to inform advertising strategies, using both qualitative methods, such as focus groups and structured interviews, and quantitative methods, such as demographic profiling and questionnaires
• Running research groups
• Finding an 'angle' on a specific product or service on which to base a campaign;
• Researching the product or service to be advertised, which may involve gaining technical or specific knowledge
• Reconciling the differences between consumers' current perceptions of the brand and the way the client wishes the brand to be perceived;
• Meeting the client to learn the background of the brand and advising on possible approaches to the target market
• Providing the creative team with a clearly defined brief that contains concise information on the product, audience and strategy
• Presenting conclusions and ideas to clients and other agency staff
• Analysing and interpreting customer response and sales data to evaluate the effectiveness of the campaign.

• Review requirements, specifications, and technical design documents, and provide meaningful feedback
• Create detailed, comprehensive, and well-structured test plans and test cases
• Set up test environments
• Perform software testing to see if the software meets all the requirements
• Identify, document, and track issues found using appropriate tools
• Perform regression testing
• Help troubleshoot issues reported by customers
• Stay up to date with the latest testing tools and methodologies

Qualifications

• 1-3 Years work experience in QA
• Hands-on experience QA-ing web applications
• Familiarity with browser DevTools and ADB
• Familiarity with API testing tools like Postman, JMeter, etc
• Experience with Agile frameworks and QA methodologies
• Experience using bug tracking tools like JIRA, Bugzilla, etc

Nice to have

• Experience working with LMSs
• Knowledge of basic SQL queries
• Experience using automated testing tools
• Familiarity with programming languages like Python or Ruby
• Sense of humor