HR executive

·      Problem-Solving Skills, should be able to convert Idea on Paper to Code

·      Bachelor’s degree in computer science or related field, or equivalent professional experience.

·      0 - 4 years of database experience (Oracle SQL, PL/SQL)

·      Proficiency in Oracle, with Hands-on experience in database design

·      Creation & implementation of data models.

·      Strong experience with Oracle functions, procedures, triggers, packages.

·      Willing to learn, grasp & quickly adapt needed cutting-edge tools & technologies in shorter timeframe.

·      Should be able to write basic Procedures & Functions.

Company Overview : 

We at Startup Login help companies plan their growth strategies and future roadmaps to achieve their ambitious targets. Startup Login is the fastest-growing and preferred choice among Tech startups, Enterprises and IT SMEs to strategize transactions including Exits, Acquisitions, Acquihires, Strategic investments/partnerships and exclusive startup talent hires. We have a strong presence in Bangalore, Hyderabad and Pune, We exclusively work with Core Tech & tech-enabled Startups, we are engaged with over 60 such companies from India & US markets to set up and expand operations in India at scale.  

Weblinks: www.startuplogin.com 

Position Description: 

An exciting and varied position, the individual will work for our firm’s Hyderabad office, supporting the stakeholders of Startup Login. Motivated and enthusiastic self-starter who works on their own initiative with light supervision. Confident and positive, high-energy, cultured, and capable of easily interacting with client’s senior management. Flexible and willing to get involved in many different aspects of the business as required. 

Responsibilities:

• Perform market research to identify and connect with tech startups and offer our services.
• Sourcing and identifying opportunities and acquisition prospects.
• Facilitate end-to-end execution of A&A activities for the deals responsible.
•  Handle and coordinate interactions with all stakeholders (buy & Sell-side).
• Work closely with all stakeholders to ensure time-bound closure of the activities and the transactions.
• Actively participating in the M&A deal qualification, execution and closure process.
• Documentation: analyze the business requirements.
• Use productive tech tools like CRM, task management and others.
• Build a network with Startups, Incubators/Accelerators and Venture Capital Firms.
• Gather information from the target company and industry experts.
• Research and talk to the Founders and decision-makers of the target company. 
•   Research potential competitors to the target company.
• Research and talk with technical/business consultants to evaluate the target company’s technology including IPs.
• Analyze the financials and business models of the target company.

The Associate should be able to work in a Startup environment, be self-driven and take initiatives. She/He should be able to pay attention to details and be able to complete tasks with minimum supervision.

Requirements: Required Skills and Experience: 

• Ability to effectively manage and prioritize multiple projects
• Flexible and adaptable to changing priorities and new challenges
• Ability to meet deadlines and work well under pressure
• High level of professionalism, integrity, discretion and good judgment
• Related work experience or internship in corporate development, Financial Services, M&A Investment Banking, Angel Funds, Venture capital or private equity is preferred.
• MBA/BBA/Btech from a recognized University 
• Outstanding analytical skills, detail-oriented, proactive and self-motivated
• Strong written and verbal communication skills

Responsibilities:

1. Identify and research new business opportunities and potential clients.
2. Support the implementation of business development and marketing strategies.
3. Conduct market research to understand trends, competitors, and customer needs.
4. Generate leads through various channels, including email, phone, social media, and events.
5. Collaborate with sales and marketing teams to create engaging content and promotional materials.
6. Attend business meetings, conferences, and events to network with potential clients.
7. Maintain accurate records of business development and marketing activities.
8. Provide regular progress reports and updates to the team.
9. Stay up-to-date with industry trends and best practices.

Qualifications:

• Pursuing or recently completed a degree in Business, Marketing, Sales, or a related field.
• Ability to work independently and within a team in a fast-paced environment.
• Strong organizational skills with the ability to prioritize and manage multiple tasks.
• Proficient in Microsoft Office Suite; familiarity with CRM software is a plus.

The ideal candidate will have experience in all stages of the Inside sales cycle. They have to know that how to generate the IT leads through Online Bidding from social media platforms. They should be confident with building new client relationships and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

Responsibilities:
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The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).

On the SUPPORT side, you’ll be doing things like… (80% of your day)

• Helping customers and potential customers on LIVE Chat (we use Intercom)
• Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
• Manage customer success pipeline (we use Hubspot)
• Relaying bugs to our development team to get taken care of (we use Jira)
• Creating user stories around customers wants, needs, issues (Asana)
• Using Stripe to process payments, refunds, and all things billing
• Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
• Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
• Create videos and animated gif's that show people how to DO things (people love walk-throughs)

On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)

• Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
• Create surveys and google forms to gain feedback from current customers
• Reach out to “likely to churn” customers to help them get value from Salesmsg
• Engage with canceling customers and design a system for tracking for later followup.
• Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
• Onboard new customers

Education:
Bachelor’s/ Master’s degree in related field with 2+ years of experience in ERP product sales. .

Skills

• Excellent communication (verbal and written), time management skills, fast learner, self‐ motivated, and comfortable taking initiative and handling multiple projects simultaneously  
• Excellent customer approach, interpersonal and influencing skills
• Proficient and demonstrable experience in prospecting, qualifying, creating value-based demonstrations
• A sales person with a proven, successful background in sales of 2+ years of experience in ERP sales.

• Responsible for New Business Development via prospecting, qualifying, selling and closing software product sales in the Enterprise Division.
• Develop and implement strategy sales in the particular region to maximize growth opportunities, strengthen market share and maximum customer retention.
• Attracting new clients by innovating and overseeing the sales process for the business.
• Responsible for enhancing revenue, within existing and new clients, through continuous client engagement
• Set up meetings with potential clients and listen to their wishes and concerns, Improving sales strategy.
• Research and identify new market opportunities.
• Creates and conducts effective presentation and product demos
• Build & Strengthen market intelligence & sales analytics for identification of opportunities, effective client solutioning and deal conversion.
• Consistently meet and exceed sales targets
• Foster a collaborative environment within the organization.
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets
• Prepare and deliver pitches to potential investors.
• Create and conduct proposal and presentation based on clients’ needs and closing of orders
• Be responsible for conduct webinar about our product.
• Provide timely weekly, monthly and quarterly sales reports
• Client Relationship management

• Managing large amounts of calls and emails, and social media, if required
• Identifying and assessing customer’s needs to achieve satisfaction
• Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
• Building sustainable relationships and trust with customers through open and interactive communication
• Providing accurate, valid and complete information by using the right methods/tools
• Following communication procedures, guidelines and policies
• Taking the extra mile to engage customers

Desired Candidate Profile

• Strong customer handling skills on phone and email
• Familiarity with CRM systems and practices
• Prior experience with Freshdesk and Magento would be a plus
• Customer orientation and ability to adapt/respond to different types of people
• Excellent communication skills ( both written and verbal)
• Ability to multitask, prioritize and manage time effectively
• Empathy and compassion
• Punctuality
• Ability to stretch long hours and work for the bigger vision of the company
• Experience with Microsoft Office and G-suite (google)
• Knowledge of basics of Microsoft Excel for reporting purposes is a MUST
• Comfort with technology and data
• Good hold on English Grammar
• Problem identification and solving attitude
• Ability to listen
• Customer obsession
• High integrity
• Decisiveness    

LogiNext is a cloud-based logistics and field service optimization company with core expertise in automated delivery scheduling, route optimization, live tracking of resources, and delivery validation. Using advanced machine learning algorithms, LogiNext enables its clients with omnichannel capabilities creating a seamless delivery experience for all the customers. Using automated delivery automation and dispatch for increased efficiency, route optimization to avoid local traffic hassles, live tracking of resources for operative responsiveness, and delivery validation for complete transparency, LogiNext helps companies process same-day and even two-hour deliveries. 

LogiNext has more than 200 enterprise clients including many satisfied retail and e-commerce players in North America, Middle-East, South and Southeast Asia. It has also been heralded by multiple platforms as being one of the fastest growing SaaS companies in the world.

The true growth hackers, who paved the way for this success are the people working exceptionally hard and adding value to our organisation. Our brand ambassadors - that's how we address our people, bring unique values, discipline and problem-solving skills to nurture the innovative and entrepreneurial work culture at LogiNext. Passion, versatility, expertise and a hunger for success is the Mantra chanted by every Logi-Nexter!

About the Role: 

LogiNext is looking for a dynamic and competent AVP in Talent Acquisition to design and implement recruiting strategies. Your responsibilities include monitoring recruitment procedures, from sourcing to hiring, managing a team of recruiters and managing recruitment vendors.  The work at LogiNext is very fast paced, agile, and hence, you must be able to multitask to deal smoothly with competing levels of priority. Your focus will be to help the organization to become a customer centric organization and achieve its strategic growth objectives through a resource realignment and top grading the talent.

Responsibilities  

• Works with VP – Human Capital to identify and establish medium to short term strategic priorities and targets, in line with LogiNext’s policies and guidelines and ensures their successful execution
• Implements initiatives that enables maximum output that fully contributes to the delivery of department goals
• Acts as primary point of contact for recruitment/acquisition matters to line managers across LogiNext and provides professional support and advice 
• Oversees the identification of talent pool; guides Recruitment Specialists on the most appropriate source in order to fill positions at the earliest time and with the least cost
• Screens application forms and shortlisted applicants for senior levels 
• Builds and maintains relationships with recruitment sources and /or services providers (Universities, Recruitment Sites, National and International Search & Selection Agencies) in order to attract the most ideal candidates

Requirements

• Bachelor’s or Master’s Degree in Business Administration or Human Resources or related field
• 10 to 12 years of relevant experience in talent acquisition role in a technology company
• Knowledge of SaaS related recruitment strategies 
• Good working knowledge of people assessment including structured and behavioural interviewing and facilitation techniques
• Working knowledge of psychometric testing tools and assessment design
• Enhancing department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments