Data Analyst (ERP Migration)

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Location = Delhi / Bengaluru

Profile = Assistant Manager / Manager - International & Domestic Sourcing (Metal Scraps). This is an urgent requirement.

Below are strict criterias.

1. Should have 4+ years of experience in international & domestic sourcing / purchasing / procurement of Aluminium / Metal / Alloy Scraps of various kinds i.e; Tense, Troma, TT, Zorba.

2.  Should've travelled to international locations for aforesaid sourcing purpose. (not strict).

Responsibilities

• Industry and prospective customer research for generating new Leads.
• Maintain lead data in Google Sheets and CRM and ensure they are updated.
• Manage the Inside Sales Campaign process, including research, outreach (email and Linkedin), and follow-ups on positive responses.
• Help with coordination, scheduling, and pre-call research for prospect calls.
• Work with sales tools like Reply.io, Zoho, Crunchbase, etc., and email verification platforms that the organization follows as part of the process.
• Work on the creation of campaign messaging and suggest improvements when needed. 
• Assist the team in analysing and exploring improvements to the sales process.
• Ensure all active leads and opportunities details are present in the CRM and update them regularly.
• Ensure relevant reports are generated on an ongoing basis and with high accuracy.
• Knowledge of B2B markets in North America, Canada, Europe, and APAC.
• Knowledge to use LinkedIn sales navigator and LinkedIn Premium to find B2B contacts.

Skills required

• Inside Sales experience within a technology industry is required.
• Strong business communication skills - verbal and written.
• Someone who is not afraid of putting in the work to make a difference.
• Should know CRM and Sales & Marketing automation software.
• Excellent knowledge of working MS Excel / Google Sheets and MS Word / Google Docs
• Working collaboratively in a team environment and should work independently.
• Developing and maintaining strong relationships.
• Self-starter who can work in a highly demanding environment.
• Ability to multitask on projects and commitments.
• Must have a strong inner drive and self-discipline.
• 
  

We are currently looking for an experienced 3D Artist / Visualiser/ Modeller to join us. You are ideally someone who has experience within the Architectural Visualisation industry, with a primary focus on creating high-quality still images. We are searching for an innovative thinker with a passion for art, architecture and photography, preferably with a relevant design qualification. The ability to read architectural drawings is essential, as is proficiency in 3ds Max, Adobe Photoshop and Corona.

As a close team, we have created a flexible and positive work environment, and it is essential that you fit into this culture. If you think this is you and are as committed to architectural visualization as we are, we would love to hear from you.

The minimum experience required is from 1 year (Freshers not applicable).

To be considered for the role please provide the below information.

1) Resume showing current & expected salary

2) Attached portfolio / active link in text format

Applications with the above complete details will only be considered.

We are looking for a Full Stack Laravel Developer who is dedicated to the craft, writes code that they are proud of and can hit the ground running.

You will be a part of a full-stack creative team that is responsible for all aspects of the ongoing software development from the initial specification, through to developing, testing and launching.

Responsibilities

• Write “clean”, well-designed code
• Produce detailed specifications
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Contribute in all phases of the development lifecycle
• Follow industry best practices
• Develop and deploy new features to facilitate related procedures and tools if necessary

Requirements

• Proven software development experience in Laravel Framework
• Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX etc
• Good knowledge of relational databases, version control tools and of developing web services
• Passion for best design and coding practices and a desire to develop new bold ideas
• BS/MS degree in Computer Science, Engineering or a related subject

About Company:

ACKO General Insurance: Acko is India’s first online-only insurance company focused on independent general insurance with its entire operations offered through the digital platform. Being India’s first online-only insurtech player Acko plans to launch low-cost, small-ticket insurance products based on data analytics. Acko plans to create products and deliver opportunities in areas where there are gaps such as personalized insurance products based on user consumption behaviors. Distribution will be key for Acko as it competes with the large insurers which have massive reach. Acko will bring out multiple product lines, offer bespoke pricing and products catering to specific segments and create products for the internet economy. Low cost products for the rural sector will also be key over a period of time, delivered via technology. Website: https://www.acko.com/">https://www.acko.com/  

We are a Series C funded company and backed by a marquee set of investors like Mr. Binny Bansal, Amazon, Accel, SAIF, Catamaran etc. Our total funding till date is $143 Million. 

ounding Team:   

Varun Dua, Founder and CEO
Amit Upadhay, CTO (Ex- BrowserStack, CoverFox, Alumni IIT Bombay)
Deepak Angrula, VP Engineering (Ex-CoverFox, Alumni IIT Bombay)
Vaibhav Shah, VP Engineering (Ex-Tesco, Ola , Alumni IIT Bombay)

Job Description:

Here’s what you'll do:

•  Lead and mentor a team of 6-10 talented engineers.
•  Develop, test, and deploy features across the entire stack alongside your teammates.
•  Responsible for hiring, mentoring and development of our team of engineers to grow a

high-performance engineering organization.

•  Collaborate with product & technology teams to deliver major initiatives that drive our

customer growth.

•  Guide engineering technical strategy and roadmaps.
•  Commitment to high code quality and delivery requirements.

Here's what we're looking for :

•  Minimally 8 years of work experience on large-scale and high-traffic projects, preferably in consumer-focused product startups.
•  Minimally 2 years of hands-on technical leadership or people management.
•  Hands on experience working with Web Back-end.
•  Strong hands on coding, design, and architectural skills.
•  Comfortable with ambiguity and rapid change: excited about pushing out lots of code

quickly and constantly iterating.

•  Experience with hiring and building self-sustaining teams.
•  Thorough and methodical: you enjoy working with data and using it to make informed business decisions.
•  Empathetic and user-focused: you care deeply about the product experience, you understand users’ motivations and frustrations, and you genuinely want to help them.
•  Empathetic and employee-focused: you care deeply about the people in your team,helping them to achieve their professional goals, and enabling them to do the best work of their lives.

• Proficient with Laravel/CI/Node.JS/Yii
• Must have at least 1 year of experience
• Able to join office

• Initial Screening
• Telephonic Interview
• Machine Test
• HR Round

• MSSQL, SSIS, Performance Tuning, Data modeling.
• Experience in No SQL tools is must
• Candidate should have exposure to write scripts in Python/Node JS/MongoDB or any other tool
• Maria DB/MYSQL, Mongo DB, Github, Jira
• Understand Requirements from client and on-site team.
• Participate in preparing design and data modelling.
• Comfortable with SQL Stored procedures and queries development.
• Comfortable with SQL Stored procedures and queries development.
• Manage SQL Server through multiple product lifecycle / environments, from development to critical production systems.
• Apply best in industry standard techniques for data modeling to ensure performance, integrate and requirement.
• Ability to analyze independently problems and resolve them on time.