CloudStuff Technology Pvt Ltd

Trackier is 3 years old venture under Cloudstuff Technology Pvt. Ltd. As part of Cloudstuff’s Customer Success team, you'll be responsible for

• Developing and maintaining relationships with a robust customer base of the world’s top companies in mobile advertising.
• Strategizing with customers for deeper utilization of, and success with, the Trackier's service.
• Owning/managing your book of business & building strategies to trigger and drive business growth opportunities.
• Engaging and coordinating internal groups as well as partners, as needed, to meet revenue targets & to maximize customer retention and adoption.
• Coordinating onboarding, training, quarterly/annual business reviews and serve as a liaison with customers regarding new product launches & opportunities.
• Maintaining current knowledge of the Mobile industry, competitive research and an understanding of the customer's business challenges and industry trends.
• You are the key to strategic relationship management with our most important customers.


Requirements

• Knowledge of, or experience with performance-based, mobile advertising campaigns.
• Experience working with data-driven sales strategy, managing up-selling/cross-selling opportunities & working with revenue targets.
• Extraordinary interpersonal communication and presentation skills.
• Outgoing, positive, and energetic personality - this role requires our customers to like you, a lot. • Solid customer service experience and a consultative mindset.
• Ability to pick-up, learn and quickly become knowledgeable in SaaS tech concepts.
• Motivated self-starter, always one step ahead.
• Experience working in a scrappy startup type environment.
• Ability to work trade shows and conferences with the potential to travel.
• Bachelor's degree or MBA preferred.

You'll be responsible for...

Identifying, qualifying and prospecting new clients.
Coming up with creative solutions for prospecting.
Responding to inbound requests and executing sales strategies to close and/or upsell.
Educating new clients on the platform’s features and functionality.
Developing and maintaining relationships with a robust client base of clients’ onboarding process moving forward.
Advising clients on the most effective way to use the platform.
Working across teams within the company as an advocate for your clients to make sure they are getting everything they need to succeed.
Collaborating with account management, support and sales teams to update the status on all accounts.
Updating CRM to track all correspondences and updates from the clients.


What you'll need...
Solid sales qualification experience, utilizing a consultative mindset.
Ability to pick up, learn and quickly become knowledgeable in SaaS tech concepts.
You must have a passion for the online & mobile advertising industry – one of the fastest-growing industries on earth!
Exceptional interpersonal communication and presentation skills.
Outgoing, positive and energetic personality.
Experience with a data-driven strategy.
Bachelor’s degree - MUST.
Proactive approach – MUST.
1-2 years’ experience in the online industry - the MUST and Mobile industry a plus.
Experience with HubSpot – an advantage.
English - MUST