Customer Support executive

Hybrid work mode

(Azure) EDW Experience working in loading Star schema data warehouses using framework

architectures including experience loading type 2 dimensions. Ingesting data from various

sources (Structured and Semi Structured), hands on experience ingesting via APIs to lakehouse architectures.

Key Skills: Azure Databricks, Azure Data Factory, Azure Datalake Gen 2 Storage, SQL (expert),

Python (intermediate), Azure Cloud Services knowledge, data analysis (SQL), data warehousing,documentation – BRD, FRD, user story creation.

About Client:

A dynamic digital marketing agency collaborating with agencies, advertisers, and publishers. Specializing in yield management, inventory optimization, and executing online display campaigns, our client also provides end-to-end digital marketing services for SMEs. Founded by IIM Ahmedabad alumni and ex-Ozone Media team members.

Responsibilities:

- Support revenue targets for the Agency team.

- Act as ambassador in the market for agency relationships.

- Shape long-term business plans for agencies to prioritize our organization.

- Drive strategic initiatives for maintaining a healthy sales pipeline.

- Manage stakeholder relationships independently.

- Collaborate with internal teams for executing long-term deals.

Requirements

- 10+ years in digital media agency/digital ad sales/consumer internet.

- MBA preferred, from Tier I/Tier II institutes.

- Knowledge of demand-side platforms, ad networks, etc.

- Strong partnerships with agency holding groups and digital spenders.

- Understanding of Media Agency's principles.

- Track record in brand building and meeting sales targets.

- Comfortable using data and analytics in client conversations.

- Excellent networking and communication skills.

Zycus is looking to hire BE / MBA 2022 – 23 graduates as Product Technical Analyst and is organizing a Walk-In drive on 22nd July 2023 at our office in Mumbai, Seepz, Andheri East.

In this role, you will be part of a US Delivery Team and work with our global customers in supporting our AI-driven procurement solution and serve as a subject matter expert on Zycus Procurement Performance and Spend Analytics application.

As a Product Technical Analyst at Zycus, you will:

• Serve as Product Technical Analyst on Zycus Procurement Applications (Source to Pay)
• Work on all aspects of Zycus Support Desk and be the first point of Contact for Customers having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for the Customer concerns
• Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
•  Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
•  Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
• Evaluate and suggest innovative solutions and workarounds for customer requirements
• Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
• Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.

Job Requirement

• Education: MBA/Engineering Graduate (B.E./B.Tech) in Computer Science/ Chemical/Mechanical/Electronics/IT
• Experience Level: 0-1 years
• Strong written and verbal communication skills
• Willingness to work 24*7 shifts .
• Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
• Ability to collaborate with various internal and external stakeholders
• Ability to learn, execute and excel. Multitask and work with priorities

Salary Range: INR 4,50,000 to INR 5,00,000

Walk In Drive Date: 22nd July, 2023

Time: 10:000 AM to 4:00 PM

We are looking to hire Node.js Backend developers to build a consumer-friendly social commerce app.

You can apply if you have knowledge of JavaScript and frameworks/systems (nodejs) and

• Strong analytical skills and aptitude Good Understanding of architecture, software design and best coding practices
• Ability to learn new languages and technologies
• Experience with databases (both SQL and NoSQL)
• Familiarity with Agile development methodologies
• Good working knowledge of Linux
• Excellent communication skills

Plus points:

• Knowledge of Redis, Mongo and Mysql.
• Knowledge of AWS services.
• Knowledge of CI/CD pipelines.
• Deep understanding of Database Indexing.
• Knowledge of microservices architecture.
• Knowledge of golang/rust.

Working with an early stage startup can get you an opportunity to build systems from scratch, exponentially grow your career and become industry leaders. You will be working with experienced software engineers from top IITs, unicorns and soonicorns who have built systems for millions of users

Job Title:

Sr.Copywriter

Job Description:

 Build in-depth knowledge of the brand & services. 
• Identify opportunities for best content/copy practices for digital mediums
 • Grammar Nazi, quick thinker with clear concept cracking
 • Should have prior experience in writing content for social media platforms
 • Write compelling copy/script for campaigns • Keep abreast with trending topics/ memes/ viral content etc
 • Quick in churning ideas and writing content for the social media calendar
 • Ownership of content across Social, ORM and Videos
 • Engage with external partners- influencers/bloggers/vendors
 • Should be able to clearly explain the content concept to the creative team and stakeholders. Requirements • Strong communication skills in English (additional regional language a plus)
 • Good and creative writing skills • Understanding of digital landscap 

Experience Range:

3 - 5 years

Educational Qualifications:

Any graduation,

Job Responsibilities:

 Build in-depth knowledge of the brand & services.
 • Identify opportunities for best content/copy practices for digital mediums
 • Grammar Nazi, quick thinker with clear concept cracking
 • Should have prior experience in writing content for social media platforms
 • Write compelling copy/script for campaigns • Keep abreast with trending topics/ memes/ viral content etc
 • Quick in churning ideas and writing content for the social media calendar
 • Ownership of content across Social, ORM and Videos
 • Engage with external partners- influencers/bloggers/vendors 
• Should be able to clearly explain the content concept to the creative team and stakeholders. 

Skills Required:

Copywriter,

Candidate Attributes:

 -Strong communication skills in English (additional regional language a plus) 
• Good and creative writing skills 
• Understanding of digital landscap 

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

• Bachelor's degree in computer science, information science, or similar.
• At least two years of experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours
• Should know CI/CD process

Our client is one of the largest online education company in India. It focuses on training the students to be industry-ready and providing expert knowledge through the convenience of the internet. For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge.

Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars 24, and other top startups in India.