Project Manager

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

We’re on the hunt for a UI/UX Design Intern who’s excited to turn ideas into clean, intuitive designs. You’ll work closely with our experienced team, contributing to real projects and crafting user-friendly digital experiences. If you love solving design challenges, thrive on feedback, and are ready to learn fast and grow faster — let’s talk. We're all about building great things and doing the work it takes to make them happen.

What you’ll do: 

• Work closely with the UX team to understand project goals, user needs, and business objectives.
• Assist in user research, from gathering insights and mapping user journeys to synthesizing findings into actionable ideas.
• Contribute to wireframes, low/high-fidelity prototypes, and interaction flows to bring user stories to life.
• Collaborate on crafting user-friendly, accessible, and visually consistent interfaces that align with brand and usability standards.
• Design visual moodboards, UI screens, and clickable prototype flows to communicate ideas effectively.
• Help maintain and evolve our design system for consistency across projects.
• Stay updated with the latest UX trends, AI design tools, and best practices, and learn how to apply them in real projects.
• Take feedback positively, ask questions, and iterate continuously
• Use AI tools smartly to enhance research, ideation, and design workflows while maintaining quality and creativity.

What we are looking for: 

• Pursuing a degree in Design, Human-Computer Interaction, or a related field.
• Strong curiosity about user behavior and experience design.
• Familiarity with tools like Figma, Framer, or similar.
• Interest or basic experience with AI-powered design tools.
• Strong communication skills and a collaborative mindset.
• A portfolio (academic or personal projects) that shows how you think and solve problems through design.
• This is a 100% work-from-office internship opportunity based in Pune.

Job Title: HR Executive (Fresher) 

Location: Noida, Sec 63  

Experience: 3-5 Years

Employment Type: Full-time 

Job Summary 

We are looking for an enthusiastic and motivated HR Executive (Fresher) to support day-to-day HR operations. The ideal candidate should have a basic understanding of HR functions and a strong willingness to learn and grow in the Human Resources domain. 

Key Responsibilities 

Recruitment & Onboarding 

• Assist in sourcing candidates through job portals, referrals, and campus hiring. 
• Schedule interviews and coordinate with hiring managers. 
• Support joining formalities and employee onboarding. 

HR Operations 

• Maintain employee records and HR databases. 
• Assist in attendance, leave, and basic payroll coordination. 
• Ensure proper documentation of employee files. 

Employee Engagement 

• Support employee engagement activities and HR initiatives. 
• Assist in handling employee queries and basic HR communication. 

Compliance & Administration 

• Support HR compliance documentation as per company policies. 
• Assist in drafting HR letters (offer letters, appointment letters, etc.). 

Required Skills & Competencies 

• Good communication skills (verbal & written) 
• Basic knowledge of HR concepts and labor laws 
• Proficiency in MS Excel, MS Word, and email communication 
• Strong organizational and time management skills 
• Willingness to learn and adapt 

Educational Qualification 

• Graduate/Postgraduate in HR, MBA (HR), BBA, or related field 

Who Can Apply 

• Candidates with the experience 3 years-5 years of experience 
• Candidates looking to build a long-term career in HR 

What We Offer 

• Career growth opportunities 
• Friendly and professional work environment 

About the Role

We are looking for a highly organized, proactive, and reliable Executive Assistant / Operations Coordinator to support the CEO in managing daily operations and ensuring smooth communication across all teams. This person will act as the CEO’s right hand—coordinating tasks, tracking progress, following up with team members, and ensuring everything runs efficiently.

The ideal candidate is someone who can take ownership, manage people and processes, and keep the CEO updated on priorities, deadlines, and issues.

Key Responsibilities

CEO Support

• Act as the primary point of coordination between the CEO and internal teams.
• Manage the CEO’s schedule, meetings, and task priorities.
• Prepare daily/weekly reports summarizing progress, blockers, and upcoming activities.
• Follow up on assigned tasks with team members and ensure timely completion.

Team & Operations Management

• Coordinate across departments (marketing, tech, sales, operations, support) to ensure alignment.
• Track team members' workloads, project statuses, and deadlines.
• Ensure all teams follow SOPs, workflows, and reporting structures.
• Maintain an organized overview of ongoing projects, tasks, and deliverables.

Communication & Documentation

• Draft internal communication, meeting notes, action items, and reminders.
• Handle basic administrative work (emails, follow-ups, documentation).
• Maintain dashboards or trackers to monitor progress across departments.

Process Improvement

• Identify bottlenecks and propose improvements to streamline operations.
• Help standardize reporting, workflows, and cross-team collaboration.

Confidentiality

• Handle all sensitive information with the highest level of discretion.

Requirements

• 2–5 years experience as an Executive Assistant, Operations Coordinator, Project Coordinator, or similar role.
• Strong organizational and multitasking skills.
• Excellent communication skills (written and verbal).
• Ability to manage people diplomatically while ensuring accountability.
• Tech-savvy: familiar with tools like Notion, Google Workspace, Slack, CRM systems, etc.
• Strong attention to detail with the ability to anticipate needs.
• Ability to work independently with minimal supervision.

Preferred Qualifications

• Experience in a startup or fast-paced environment.
• Ability to create or optimize internal processes.
• Good analytical/reporting skills.

Job Title: Senior Interior Designer

Location: Andheri East, Mumbai

Employment Type: Full-Time

Experience: Minimum 4 Years

CTC: ₹5 LPA

Key Responsibilities

• Lead interior design projects from concept to completion
• Develop mood boards, concepts, layouts, and 3D visualizations
• Coordinate with clients, vendors, and contractors
• Prepare BOQs, material lists, and presentation documents
• Supervise project execution to ensure design integrity
• Stay updated on industry trends, materials, and technologies

Excellent telephonic communication skill

To drive to seek new business

Highly organised team

Basic english known

We need candidates to join immediately to 15days

Salary: Upto 10 LPA

Industry: Fintech

Roles and Responsibilities:

• 2-3 years of Android development experience.
• Kotlin, Android SDK, Java
• Rest API, JSON, XML, Retrofit
• MVVM
• SQLite, Room, Offline storage, Encryption
• Google APIs, Maps, Navigation, Google Play Optimization
• Live Data, Dagger, Co-Routines, Multithreading
• Memory management and optimizations using Data Structures and Algorithms
• Espresso, JUnit, kotlin, work manager, Co-Routines,, data structure, multithreading.