Shubham Vishwakarma
Full Stack Developer - Averlon
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Roles & Responsibilities:
Handle inbound and outbound calls to address customer queries and provide resolutions.
Communicate effectively with customers in a polite and professional manner.
Manage customer interactions in a timely and efficient manner, ensuring high customer
satisfaction.
Maintain accurate records of customer conversations and follow up where necessary.
Collaborate with the team to meet individual and team performance metrics.
Adapt to dynamic customer requirements and handle escalations where required.
Qualifications & Skills:
Education: Minimum qualification: 12th Pass.
Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).
Strong verbal communication skills and an ability to build rapport with customers.
Prior experience in a voice process or customer service is a plus but not mandatory.
Good listening and problem-solving skills.
Basic computer knowledge to manage call-related data and CRM tools.
At Egnyte we develop content governance and collaboration products that are deployed across several large companies such as Yamaha and Red bull. The Egnyte platform supports daily, business critical operations for a million-plus user base interacting with a multi-petabyte content set.
As our company grows and we work with a wider range of enterprise customers, we’re looking for a well-rounded individual for the role of Senior Product Manager. You will be responsible for a range of product management functions to help advance one of Egnyte’s core products - the Content Collaboration Platform. In particular, Web UI is the most frequently used component of Egnyte and is the primary access point for users to Egnyte’s cloud-based platform.
Your experience in customer-facing roles, strong technical background, understanding of cloud solutions, and the ability to deliver high-value solutions that are meaningful to users and organizations will make you a successful candidate for this role. You will work directly with customers, support, sales, engineering, user experience, marketing, and other product managers to define, prioritize, and deliver product enhancements and features that increase the growth of Egnyte.
What You’ll Do (but is not limited to)
· Work as part of the team of Product Managers, that defines product vision, strategy and develops Egnyte’s product roadmap
· Collaborate with 16,000 customers including Red Bull, Yamaha, BCG to define meaningful product enhancements that improve deployments, user experience, and adoption
· Based on quantitative and qualitative research, test your hypothesis by rapid prototyping, A/B testing, design sprints
· Work with engineering to oversee the KPIs deliveries and development of high-quality applications
· Run beta programs and solicit product enhancement ideas
· Author application documentation, training guides, and related materials
· Train employees on new applications and features
Your Qualifications
· Bachelor’s degree in a technical discipline
· 5+ years of Product Management experience
· Demonstrated experience in creating new SaaS/Enterprise products or advance existing ones
· Strong prioritization skills
· Strong technical background. A deep understanding of software development is required.
· Exceptional written and verbal skills
· Proven ability to influence cross-functional teams without formal authority
· Excellent teamwork skills
Bonus Skills
· Experience in the information security sector
React.js
Javascript
Redux/Flux
React NativeJOB DESCRIPTION
Profile Summary
We are looking for experienced and skilled Frontend (React.Js) Developers to join our
core team. Your primary focus will be the development of new features and refinement of
existing features on user-side.
Responsibilities:
- Ensure product delivery is fast, low-cost and sustainable.
- Take responsibility from development to customer support.
- Build robust and scalable production software.
- Improve quality using code reviews, and unit/integration testing.
- Improve efficiency using automation, and methods like test driven development.
Skills & Qualification:
- 2+ years of experience in software development preferably B2C experience.
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
- Experience in React.Js , Javascript, any experience in React native is a plus
- Experience with popular React workflows (such as Flux or Redux).
- Familiarity with newer specifications of ECMAScript (ES6 & ES5 ).
- Familiarity with RESTful APIs.
- Experience in working with the MERN stack or similar frameworks
- Working knowledge of git for version control.
- Understanding of Unix tools.
Amazon Web Services (AWS)
Python
Django
Flasktechnical solutions implementation, architecture design, evaluation
and investigation in a cloud environment (specifically AWS and/or
Azure), preferably with IoT products.
● Working with smaller startups or mid-sized companies
Experience in one of following programming languages:
Python/Node.js
● Python and restful API frameworks. Experience of
working/integrating with cloud services providers like AWS
(preferred) / Azure / GCP
● Good understanding of HTML, CSS, Javascript & jQuery. Hands
on experience with React.js/React.native Experience in REST APIs,
SSO.
● Experience with server-side programming in a high volume
large system / application environment including the availability,
scalability, resiliency, and performance design patterns
● Management of hosting environment, including database
administration (preferably relational databases MySQL, Postgres etc.)
● Familiarity with software configuration management tools,
defect tracking tools, peer review tools and source control systems
(like git). Create and maintain good quality software documentation.
● Experience & willingness to work with overseas (e.g. USA)
customers and product management teams
● Experience building, leading, managing and mentoring highperformance engineering teams of 3-10 engineers
● Good verbal & written communication skills in English
Job Brief
We are looking for an analytical, results-driven Senior Hardware and Firmware Engineer who can create complex PCB layout while using the least space possible. The designs should allow for easy development and debugging for the firmware engineers while keeping customer requirements, cost constraints and space constraints in mind. Hardware debugging knowledge and soldering skills are essential for this role.
You would also be required to have a keen eye for developing firmware with a low memory footprint and low power consumption while being robust and resistant to errors. You are expected to achieve these goals using your in-depth understanding of the programming language, compilers, microcontroller architectures and debugging tools. You are expected to keep a look out for upcoming advancements in the industry which will help optimize the product.
Main Responsibilities
Your responsibilities will include:
- Would be asked to write efficient, modular and robust firmware which will interface with multiple components like MEMS sensors, battery chargers, secondary microcontrollers etc.
- Writing clean, readable, and modular code
- Would be deeply involved in the schematic design for a product which includes cost-benefit
- analysis of components, component evaluation by designing a proof of concept, suggestions
- in how the components should be connected etc.
- Collaborate with software engineers who would develop companion applications to the
- product
- Creating cost and space optimized layouts for 2/4-layer PCBs
- Collaborating with firmware engineers and supply chain personnel on deciding the
- components to be used on a PCB.
- Collaborate with firmware engineers in designing PCB schematics
- Debugging faulty PCBs using on a hardware level and collaborate with firmware engineers to debug on a firmware level.
- Understanding the manufacturing rules of PCB manufacturers and PCB assembly houses.
Key Requirements
- MSc or PhD in ECE, EEE, EIE or in related fields preferred with a strong technical knowledge and 3-4+ years of experience in designing PCB layouts and developing firmware.
- Ability to transform research articles into the working solutions to solve real-world problems.
- Should have a strong foundation in analog and digital electronics
- Should have designed 4-layer PCBs which has been manufactured
- Familiar with using KiCAD or Altium Designer
- Familiar with using components like MOSFETs, diodes, voltage regulators etc.
- Experience in designing PCBs involving BGA fanouts
- Proficient in using soldering equipment like soldering irons and hot air gun.
- Should have worked with an ARM Cortex M series device like STM32, nRF52 etc
- Familiar with basic data structures like linked lists, queues, trees etc.
- Should be able to compile and link source code with static libraries without using an IDE
- Basic knowledge of microcontrollers peripherals like UART, I2C, SPI, ADC etc.
- Excellent written and verbal communication skills for effectively communicating with the
- team and ability to presenting information to varied technical and non-technical audience.
Must be able to produce solutions independently in an organized manner and be able to - work in a team when required.
Preferred Skills (Not Mandatory)
-
Experience in antenna design
-
Worked with communications protocols like BLE/WiFi
-
Worked with equipment like logic analyzers, oscilloscopes etc
-
Experience in handling 3D printers
-
Familiar with Python
-
Worked with equipment like logic analyzers, oscilloscopes etc.
-
Worked on microcontrollers from Dialog Semiconductors, Nordic Semiconductors,
-
STMicroelectronics, Espressif etc.
-
Worked on projects involving DSP, AI/ML
- Manual Testing and Automation Testing (Any tool).
- Good knowledge of UI automation using Selenium
- Writing advanced SQL queries and data validation technique
- Functional Testing
- Experience in Regression testing & Defect life cycle management
- Good Experience of working in an AgiLe
- Experience working with defect management tools like JIRA Well versed with all types of testing artifacts.
- Experience in Api testing
- Experience in Mobile App testing
- Good understanding of SDLC
- Good Communication
Role:-ArcGis Enterprise Support
Location:-Thane
JD:-
- Understand functional and non-functional testing requirements for APIs
- Document functional and non-functional testing scenarios and cases where needed, on one of the test management tools
- Identify or create data for testing
- Automation framework design and implementation according to project structure
- Develop test automation scripts using tools like RestAssured and SoapUI
- Must be able to use all web methods like GET, PUT, POST, DELETE, etc.
- Validate feedback, response time, and error code
- Validate XML and JSON body using JSON Parser
- Raise PR to check in code for test automation scripts
- Conduct peer reviews of test cases and automation scripts
Mandatory Skills
- Intermediate to advanced level skill in programming using Java and/or Python
- Intermediate to advanced level skill in using API test automation tools and developing test automation frameworks - RESTAssured, Postman, SoapUI, Karate, Robot
- Intermediate to advanced level skill in working with databases preferably SQL
- Configuration management - GIT • Build management - Maven
- Continuous Integration - Jenkins
- Excellent verbal and written communication skills
React NativeReact.jsRedux/Fluxfor a great App developer who is proficient React Native. Your primary focus will be on developing user interface components and implementing them following well-known React workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.
Responsibilities and Duties
- Developing new user-facing features using React Native
- Developing apps from scratch or adding modules to the application
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high-quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
- Needs to have a working knowledge of React Native
- Needs to have a working knowledge of Redux
- Need to know build and deploy methodologies for Android and iOS
Key Skills
React Native, Redux, Next.js, Android, iOS
Required Experience, Skills and Qualifications
Skills
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React Native and its core principles
- Experience with popular React workflows (such as Flux or Redux)
- Familiarity with newer specifications of EcmaScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs and integration
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools such as Git, SVN, and Mercurial
Job Type: Full-time
Java
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Full Stack Developer - Averlon