Customer Support executive

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha,

Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather

than a company.

Job Role - Social Media Marketing Intern

Experience Level - 0 to 1 year

Location - Bangalore

Job Overview:

We are seeking a creative and enthusiastic Social Media Intern to join our dynamic Digital Marketing team. The ideal candidate will be passionate about social media trends and digital marketing

strategies, with a keen interest in developing and implementing engaging social media campaigns. This internship offers hands-on experience in a fast-paced environment, where you will assist in

managing our social media presence and contributing to our overall marketing goals.

Key Responsibilities:

● Content Creation: Assist in creating and curating engaging content for various social media platforms, including Facebook, Instagram, Twitter, LinkedIn, and TikTok.

● Social Media Management: Support the scheduling and posting of content across social media channels, ensuring consistency and alignment with the company’s brand voice and marketing objectives.

● Engagement: Monitor social media channels for customer interactions, respond to comments and messages in a timely and professional manner, and engage with followers to build a strong online community.

● Analytics: Track and analyze social media metrics and performance, providing insights and recommendations for improvement based on data trends and reports.

● Campaign Support: Assist in the planning and execution of social media campaigns and promotions, including writing copy, designing visuals, and tracking results.

● Research: Stay updated on the latest social media trends, tools, and best practices, and provide recommendations for incorporating new strategies into our social media efforts.

● Collaboration: Work closely with the Digital Marketing team to align social media strategies with broader marketing goals and initiatives.

Job Overview: The Quality Control Specialist in Image Captioning is responsible for ensuring the accuracy, relevance, and quality of captions produced by the captioning team. This role requires a meticulous approach to content review, an excellent understanding of grammar and style, and strong problem-solving skills to maintain high standards of quality.

Key Responsibilities:

 • Review and edit image captions to ensure they meet quality standards and style guidelines.

 • Provide constructive feedback to production resources to help improve the quality of caption outputs.

 • Track and document errors and trends in caption quality to help refine production processes.

 • Collaborate with team leads and content managers to update style guides and training materials based on observed trends and errors.

 • Participate in regular training sessions to stay updated with the latest best practices in content quality control.

 • Assist in the development and implementation of quality improvement programs.

 • Ensure compliance with deadlines, and manage priorities to handle high volumes of content effectively.

Qualifications: 

 • Bachelor’s degree in Communication, English, Journalism, or related field.

 • Experience in content editing, proofreading, or a similar QC role, preferably within a digital media environment.

 • Superior knowledge of English, including grammar rules, vocabulary, and stylistic nuances with C2 certification. 

Preferred Skills:

 • Ability to identify discrepancies, inconsistencies, and deviations from guidelines in corrected captions.

 • Capability to provide constructive feedback to improve caption quality and adherence to guidelines.

 • Competence in using search engines to verify facts or identify unfamiliar objects or contexts in images.

 • Ability to analyze multiple aspects of a caption, such as context, accuracy, clarity, and adherence to style guidelines.

 • Excellent interpersonal and communication skills to effectively convey feedback.

 • Problem-solving mindset with a focus on continuous improvement.

 • Experience in training or mentorship roles, providing guidance to others.

Work Type: Remote or In-office, Full-time.

Shift timings are either 9 AM to 6 PM IST or 2 PM to 10 PM IST.

Compensation: Competitive salary in line with industry standards, with opportunities for performance-based incentives and growth.

Responsibilities

• Integration of user-facing elements developed by front-end developers
• Build efficient, testable, and reusable PHP modules      
• Solve complex performance problems and architectural challenges
• Integration of data storage solutions (SQL – Store Procedures/Events/Complex Queries/Triggers)

Skills And Qualifications

• Strong knowledge of PHP web frameworks (Laravel/Yii/any other relevant)
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Very strong knowledge/Hands-on in SQL
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object oriented PHP programming
• Strong knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workaround
• Creating database schemas that represent and support business processes
• Familiarity with SQL/NoSQL databases and their declarative query languages
• Proficient understanding of code versioning tools, such as Git

3.6 Years in Java experience mandatory.

Looking for immediate joiners

Role Description

This is a full-time on-site role for a Java Software Engineer located in Pune. As a Java Software Engineer, you will be responsible for software development, microservices, programming, Spring Framework, and Java. Your day-to-day tasks will include designing and implementing software solutions, debugging and testing code, developing and maintaining technical documentation, and collaborating with cross-functional teams to deliver high-quality solutions.

Qualifications

• Proficiency in Software Development and Programming
• Experience with Microservices Architecture and Spring Framework
• Expertise in Java programming language
• Excellent problem-solving skills and attention to detail
• Bachelor's or Master’s degree in Computer Science, Computer Engineering, or a related field
• Experience in agile development methodologies is a plus
• Experience with cloud technologies such as AWS or Azure is a plus

Post - Xamarin Developer

Experience – 0.6 months -2 ys

Education BE or equivalent

Required Skills -                                                               

• 2+ Years of hands-on experience in design, architect, developing and delivering native mobile and cross platform Xamarin.Android, Xamarin.iOS and Xamarin.Forms applications using Xamarin Studio or Microsoft Visual Studio.
• Hands-on experience in design and architect mobile back-end services.
• Strong knowledge in C#.net and SQLite Database with Entity Framework.
• Strong knowledge of MVC Web API’s is an advantage.
• Experience in designing and developing custom controls for Android, Windows and iOS.
• Solid foundation in data structures, algorithms, and object-oriented design.
• Capability to write and execute unit test cases.
• Independent researching, solution finding, analysis and problem-solving skills and capabilities.
• Knowledge on Agile and Scrum approach is a must.
• Should have a strong knowledge of OOPS and intermediate knowledge of front-end GUI design and development.
• Ability to complete all phases of the software development life cycle including analysis, design, functionality, testing and support.
• Must be a team player and self-starter with the ability to communicate clearly.

• Build and maintain an engaged community of founders/retention marketers for mutual learning/playbooks / advise on different stages of evolution
• Host online / offline knowledge-sharing events/mixers with community members
• Periodically bring in external experts to share insights with the members
• Engage with Customers to invite them as participants in case studies, testimonials, PR efforts, as speakers in online/offline events
• Engage with customers to gather back-channel insights about our own product, usage, expectations, and action in the competitive ecosystem
• Play matchmaker in setting up intros with agency partners and helping customers solve issues better.

• Active Networker with an active LinkedIn/Twitter community
• Strong Verbal and Written Communication
• Fast Learner to understand what we're offering as a solution
• High Energy levels
• Business Education preferred
• Storytelling Skills get a bonus.

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative and productive environment.
• Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
• Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)

• Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers & reimbursement for your WFH setup!)
• Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

This is FTE Position

Client: Anblicks

Need Immediate joiners (1 week is fine)

Position : Backend Developer(NodeJs ,MongoDB & AWS)

Experience : 3-6 Years

Location : Ahmedabad / Hyderabad

• API Development 3 + years
• Node.JS (3 Years minimum)
• JavaScript
• AWS Lambda
• AWS API Gateway
• AWS Cognito
• MongoDB
• Front-end  React (Plus as primary need is for API Development)
• Data Modelling Knowledge
• Need to provide sample code

Strong Hands-on experience in React using API development and Mongo DB is mandatory.