Manager - Community

About Company

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

We’re looking for a high-ownership Operations Intern who wants hands-on exposure to how backend operations work at a fast-growing AI SaaS company. This is a real ops role, not a shadow internship. High performers may be considered for a full-time opportunity post internship.

What You’ll Do

• Support coordination with telecom operators and data center partners
• Assist in vendor management and asset tracking
• Handle operational queries via the ticketing system
• Support basic troubleshooting of assets and infrastructure (with guidance)
• Assist with day-to-day admin and backend operations

Requirements

Who Should Apply

• Graduates (BBA preferred; B.Com / BA / BSc welcome)
• 0–1 year experience or strong internship exposure in operations
• Good communication and coordination skills
• Comfortable with MS Excel, Word, and PowerPoint
• Willing to learn technical and operational systems

Work Expectations

• 6-day workweek, roster-based (including occasional Sundays)
• Willingness to travel occasionally to data centers across India
• Fast-paced startup environment with real ownership
• Tenure: 6 Months
• Location: Noida, Sector 2 (Work-from-office)

Benefits

What You Get

• Hands-on exposure to AI SaaS, telecom, and infrastructure operations
• Steep learning curve with direct team interaction
• Laptop reimbursement
• High chance of full-time conversion based on performance

Job Description:

The Technical support analyst is responsible for troubleshooting & fixing the application & technical issues for our Clients with an exp. of around 0 - 2 yrs experience. 

Technical Support analyst must be able to assure complete Client satisfaction through all stages of the operations process. Must be able to establish and maintain strong relationships throughout the business process.

Key Responsibilities:

• Proactively connected with Clients.

• Resolving Technical issues in a timely manner.

• Training and educating Clients on our Products & Solutions.

• Assisting Software Engineers on issues.

• Providing feedback on product development in a timely manner. 

• Auditing error Plans to reduce rework with the aim of providing Scalable Products.

Skills and Specifications:

• Excellent Communication & Analytical Skills.

• Willing to work on US shift (Voice Process)

• Interpersonal Skills with a great attitude.

• Good Knowledge if Enterprise Applications, Systems & Technologies.

• Self-motivated; demonstrating the ability to achieve the Client satisfaction with minimal supervision

• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding Client base.

• Organized, flexible and multitasking. 

• • Persistent with a team attitude.

Job Title: Sales Executive

Location: Bangalore

Department: Sales & Marketing

Reports to: Sales Manager / Regional Sales Manager

Job Summary:

We are seeking an enthusiastic and results-driven Sales Executive to join our team at Shri Rajeshwari Industrial Essentials, a leading machinery solutions provider. The Sales Executive will be responsible for generating new business, maintaining relationships with existing clients, and achieving sales targets within the designated territory. The ideal candidate should have a strong understanding of machinery products and a proven track record in sales.

Key Responsibilities:

·      Business Development:

Identify and pursue new business opportunities by prospecting and cold calling potential clients in the industrial machinery sector.

·      Client Management:

Build and maintain strong relationships with existing clients, ensuring customer satisfaction and repeat business.

·      Sales Presentations:

Conduct product presentations and demonstrations to potential clients, clearly explaining the features and benefits of the machinery products.

·      Market Research:

Stay updated on industry trends, competitor offerings, and customer needs to provide tailored solutions and maintain a competitive edge.

·      Negotiation & Closing Sales:

Lead the negotiation process, prepare quotes, and close deals to meet or exceed sales targets.

·      Sales Reporting:

Track and report sales activities, pipeline progress, and performance metrics to the sales manager.

·      Collaboration:

Work closely with the marketing, product, and customer service teams to ensure client needs are met and products are delivered as promised.

·      Product Knowledge:

Stay well-informed about the product portfolio, technical specifications, and operational benefits of machinery products to effectively assist customers.

Key Requirements:

• Proven experience as a Sales Executive or similar role in the machinery, manufacturing, or industrial equipment industry.
• Strong understanding of machinery products and their applications in various industries.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain relationships with clients at all levels.
• Self-motivated, target-driven, and results-oriented with the ability to work independently.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and CRM software.
• A valid driver’s license and willingness to travel as required.

Preferred Qualifications:

• Knowledge of machinery-related technical specifications and terminology.
• Previous experience in B2B sales within the machinery sector.
• Any degree in Mechanical

Benefits:

• Competitive salary with performance-based incentives.
• Comprehensive benefits package.
• Opportunities for career growth and development within the company.

Responsibilities

1. Create data funnels to feed into models via web, structured and unstructured data
2. Maintain coding standards using  SDLC, Git, AWS deployments etc
3. Keep abreast of developments in the field
4. Deploy models in production and monitor them
5. Documentations of processes and logic
6. Take ownership of the solution from code to deployment and performance

Required Candidate profile

The role of software engineer here is, to develop the application software that is being used on compactors and to do thorough software testing methodically. Expertise is needed on both embedded & application development.

• Expertise on Object oriented programming.
• Highly proficient in C# & C++. Expertise on .NET Framework, ASP.NET, JavaScript, HTML & CSS.
• Proficient in windows frameworks like WPF, WCF, etc for developing desktop applications.
• Knowledge on Microsoft Azure / other cloud technologies.
• Good knowledge on C programming and some exposure to embedded software development.
• Good at unit testing and testing frameworks like gmock, gtest, etc.
• Good at developing solutions in efficient way. Good at solving problems, quick grasper & solid analysis skills.
• Automating manual activities, drive the test automation strategy by architecting new solutions.
• Analyse test results and debug test failures in fast & efficient manner.
• Strong interpersonal & communication skills – written, verbal and presentation.