Cutshort logo
For Employers
webengage logo
Manager - Community
Manager - Community

Manager - Community at webengage · Mumbai, Bengaluru (Bangalore) · 2 - 5 years · ₹10L - ₹15L / yr · Profitable · Posted 15 Feb 2022

webengage's logo

Manager - Community

Prishita Manik's profile picture
Posted by Prishita Manik
2 - 5 yrs
₹10L - ₹15L / yr
Mumbai, Bengaluru (Bangalore)
Skills
LinkedIn
Twitter
coummunity outreach
Community Management
community outreach
About us:
WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. One of the hottest global SaaS companies, we’ve been recognized by G2 as a https://webengage.com/blog/webengage-recognized-as-a-marketing-automation-leader-in-asia/">Marketing Automation Leader in Asia 2021.
The platform helps brands drive more revenue from their existing customers and anonymous users through highly contextual, hyper-personalized engagement campaigns across 10 communication channels.
We are headquartered in Mumbai, India, and have offices in Delhi, Bangalore, São Paulo, and Dubai.  We work with thousands of https://webengage.com/customers/">brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail.
Learn more about us at http://www.webengage.com/">www.webengage.com
 
Responsibilities:
  • Build and maintain an engaged community of founders/retention marketers for mutual learning/playbooks / advise on different stages of evolution
  • Host online / offline knowledge-sharing events/mixers with community members
  • Periodically bring in external experts to share insights with the members
  • Engage with Customers to invite them as participants in case studies, testimonials, PR efforts, as speakers in online/offline events
  • Engage with customers to gather back-channel insights about our own product, usage, expectations, and action in the competitive ecosystem
  • Play matchmaker in setting up intros with agency partners and helping customers solve issues better.

Requirements:
  • Active Networker with an active LinkedIn/Twitter community
  • Strong Verbal and Written Communication
  • Fast Learner to understand what we're offering as a solution
  • High Energy levels
  • Business Education preferred
  • Storytelling Skills get a bonus.

Life at WebEngage:
  • We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
  • A highly inclusive work culture that promotes a relaxed, creative and productive environment.
  • Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
  • Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)
Perks & Benefits:
  • Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers & reimbursement for your WFH setup!)
  • Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Explore more here:
Think you fit the bill? Come along, let’s redefine the future of Marketing Automation!
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About webengage

Founded :
2011
Type :
Product
Size :
100-500
Stage :
Profitable

About

Improve user engagement and retention with WebEngage marketing cloud. Orchestrate and implement cross-channel workflow with journey designer.Take free demo.

Read more

Connect with the team

Profile picture
Mili Panicker
icon
Connect

Company social profiles

N/A

Similar jobs (2)

PGAGI
Remote only
0 - 1 yrs
₹2L - ₹3L / yr
Social Media Marketing (SMM)
Content Writing
Communication Skills

About the Role

We are looking for an enthusiastic and proactive Skool Community Management Intern to help manage, grow, and engage our online community on the Skool platform.

The ideal candidate should be interested in community building, digital engagement, content coordination, and online audience management. You will work closely with the team to ensure smooth community operations, encourage member participation, and create an engaging experience for community members.

Key Responsibilities

  • Manage and monitor the day-to-day activities of the Skool community.
  • Welcome new members, assist with onboarding, and guide them through the community.
  • Engage with members through posts, comments, discussions, and direct messages.
  • Plan and publish regular community posts, announcements, polls, and updates.
  • Encourage meaningful discussions and improve member participation and engagement.
  • Monitor community activity, respond to queries, and address basic member concerns.
  • Coordinate challenges, events, live sessions, and other community activities.
  • Organize community resources, learning materials, and content within Skool.
  • Track community growth, engagement metrics, member activity, and participation.
  • Identify opportunities to improve member retention and overall community experience.
  • Coordinate with the marketing and content teams to align community activities with business goals.

Required Skills & Qualifications

  • Good written and verbal communication skills.
  • Basic understanding of social media platforms and online communities.
  • Familiarity with platforms like Skool, Discord, Facebook Groups, or similar tools is an advantage.
  • Ability to create engaging posts and communicate effectively with an online audience.
  • Strong organizational and coordination skills.
  • Proactive attitude with the ability to take ownership of assigned responsibilities.
  • Interest in digital marketing, content creation, community building, or online education.
  • Willingness to learn and adapt to new tools and platforms.

Preferred Qualifications

  • Previous experience managing social media pages or online communities.
  • Basic knowledge of content planning and engagement strategies.
  • Familiarity with community growth, audience engagement, and member retention strategies.

What You'll Gain

  • Hands-on experience managing and growing an online community.
  • Practical exposure to community engagement and digital marketing strategies.
  • Opportunity to work with modern community-building tools and platforms.
  • Guidance and mentorship from the team.
  • Opportunity to take ownership of community initiatives and contribute to business growth.

Apply Now!

If you enjoy connecting with people, building communities, and creating engaging online experiences, we'd love to hear from you!

Read more
TorqWars
Crew TorqWars
Posted by Crew TorqWars
Mumbai
3 - 10 yrs
₹20L - ₹30L / yr (ESOP available)
Community Management
Social Media Marketing (SMM)

About TorqWars

TorqWars is building India's competitive RC racing. We are a sports-entertainment business running on three engines: experience-led arenas with timed racing, a league, and a D2C store for RC cars and parts. Our first arena opens soon in Bandra, Mumbai, and we are backed by The Foundery. Our mission is to make battling with machines a real sport. You will work directly with the founders and own how your function is built from the ground up.


Role overview

You will own the TorqWars player community and our events: tournaments, leagues, racing events and brand activations. You will grow a community of players who come back, compete and bring their friends, and turn our events into a format we can run across every arena. In the first few months you will run the events and community channels yourself, and build the team as both grow.


Key responsibilities: Community

  • Build and manage the player community: how people discover us, sign up, play, return and refer others.
  • Run community channels such as WhatsApp groups, Instagram and Discord.
  • Build ambassador, creator, campus and hobby-club programmes.
  • Create community content with the creative team: player stories, event recaps, creator features, leaderboards and rivalries.

Key responsibilities: Events

  • Design event and tournament formats: rules, heats, scoring and run of show.
  • Manage production: staging, timing, sound, lights and the safety plan.
  • Source and brief vendors and event crew, and lead on the day.
  • Run a post-event review after every event and apply the learnings to the next one.

KPIs

Active returning players, new players per event, organic sign-ups without paid ads, events delivered on time and safely, and participant and spectator feedback.


Requirements

  • Experience across community management, field or experiential marketing, and live events. Senior candidates are welcome, and so are candidates with 3–5 years who have built and grown a community themselves.
  • Proof of retention: repeat attendance, retention or referral numbers, not just reach or impressions.
  • Has owned events or event IPs end to end: budget, vendors, run of show and on-ground management.
  • Has built a programme or format that kept running after you moved on.
  • Willing to be on the ground at events, including evenings and weekends.

Good to have

Motorsport, RC, karting, gaming or esports. Campus and youth marketing. Sports or brand partnerships. Startup or founder experience.


How we assess

A quick AI voice interview with your camera on (about 20 minutes, five main questions): a community you built (who came back, why, and the repeat numbers), an event that broke on the day and what you changed, a TorqWars race-night scenario to plan out loud, and what your last manager would say about you. We do not expect you to know RC cars; we will teach you the sport. We hire for intelligence, energy and integrity. Recent hands-on work matters more than total years, and we speak to references before any offer.


Your first 90 days

The first race format defined and run end to end, the first ambassadors and community channels active, and a returning-player baseline we track every week.


What we offer

Ownership of community and events from day one, 0.1–0.5% ESOPs (vesting as set out in the offer letter), direct work with the founders, and the chance to build a new sport in India.


Location

Work from office, Mumbai (Bandra and Worli).


Hiring process

A short AI interview, a call with a founder, a short assignment for shortlisted candidates, an in-person meeting in Mumbai with reference checks, a final conversation with our co-founder, and an offer within 2 weeks of the first call.


When you apply, share

  • A community you built where people came back, with the repeat numbers.
  • An event you owned end to end, and your role in it.
  • Current and expected CTC, and notice period.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos