
1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams
2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database
4. Meet personal/team qualitative and quantitative targets
5.Providing complete information about the product to the customer.
6.Solving all product or service related issues of the customers.
7.Keeping a proper record of the customers.
8.Maintaining and updating the information of the customers regularly.
9.Maintaining a pleasant working environment for your team.
10.Creating policies and procedures.
11.Conducting quality assurance surveys with customers and providing feedback to the staff.

About Ytviews Digital Media
About
YTVIEWS.IN means Your Trusted Views is asia’s top social media marketing website with 10000+ active clients working in more than 20 countries. YTVIEWS DIGITAL MEDIA PVT LTD is a social media marketing & branding company in 2017. www.ytviews.in Alexa rank is among top 30000 websites in the world. YTVIEWS have been working on 7 new social media products & app which will be launched in upcoming days.Our organisation have expertise and decimates team globally to give the best campaign support & giveng delivery on time.In 2024 we will be bring our social exchange platform where bloggers and creators can submit and share their content online.
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Job Title: Sr. QA Engineer
Location: Pune, Banner
Mode - Hybrid
Major Responsibilities:
- Understand product requirements and design test plans/ test cases.
- Collaborate with developers for discussing story design/ test cases/code walkthrough etc.
- Design automation strategy for regression test cases.
- Execute tests and collaborate with developers in case of issues.
- Review unit test coverage/ enhance existing unit test coverage
- Automate integration/end-to-end tests using Junit/ Mockito /Selenium/Cypress
Requirements:
- Experience of web application testing/ test automation
- Good analytical skills
- Exposure to test design techniques
- Exposure to Agile Development methodology, Scrums
- Should be able to read and understand code.
- Review and understand unit test cases/ suggest additional unit-level coverage points.
- Exposure to multi-tier web application deployment/architecture (SpringBoot)
- Good exposure to SQL query language
- Exposure to Configuration management tool for code investigation - GitHub
- Exposure to Web Service / API testing
- Cucumber – use case-driven test automation
- System understanding, writing test cases from scratch, requirement analysis, thinking from a user perspective, test designing, and requirement analysis

Key Responsibilities:
Develop and maintain frontend components using AEM Sites.
Integrate AEM with React/Angular for enhanced user interfaces.
Work with AEM templates, components, dialogs, and client libraries.
Collaborate with backend AEM developers and designers to implement dynamic
and responsive web features.
Ensure code quality through unit testing and best practices.
Participate in code reviews, debugging, and performance tuning.
Support AEM content authors with technical implementation and troubleshooting.
What You’ll Bring:
Bachelor’s degree in Computer Science, Engineering, or a related field, or
equivalent work experience.
Proven experience delivering high-quality web applications.
Mandatory Skills:
3+ years of frontend development experience with React.js or Angular.
2+ years of experience working with Adobe Experience Manager (AEM).
Strong knowledge of HTML5, CSS3, JavaScript, and TypeScript.
Experience with AEM client libraries, Sightly (HTL), Sling models, and
component development.
Familiarity with RESTful APIs and JSON.
Understanding of responsive design, cross-browser compatibility, and
accessibility standards.
Familiarity with Git, CI/CD pipelines, and Agile methodologies.
Preferred Skills (Nice to Have):
Experience integrating third-party APIs and headless CMS.
Knowledge of Adobe Target, Analytics, or other Adobe Experience Cloud
products.
Exposure to backend technologies like Java or Python is a plus.
We are seeking an experienced Data Scientist to join our data-driven team. As a Data Scientist, you will work with large datasets, apply advanced analytics techniques, and build machine learning models to provide actionable insights that drive business decisions. You will collaborate with various teams to translate complex data into clear recommendations and innovative solutions.
Key Responsibilities:
- Analyze large datasets to identify trends, patterns, and insights that can inform business strategy.
- Develop, implement, and maintain machine learning models and algorithms to solve complex problems.
- Work closely with stakeholders to understand business objectives and translate them into data science tasks.
- Preprocess, clean, and organize raw data from various sources for analysis.
- Conduct statistical analysis and build predictive models to support data-driven decision-making.
- Create data visualizations and reports to communicate findings clearly and effectively to both technical and non-technical teams.
- Design experiments and A/B testing to evaluate business initiatives.
- Ensure the scalability and performance of data pipelines and machine learning models.
- Collaborate with engineering teams to integrate data science solutions into production systems.
- Continuously stay updated with the latest developments in data science, machine learning, and analytics technologies.
Summary of Role
We are looking for a passionate and skilled Product Manager, we expect you to bring a fresh pair of eyes for both product planning and product marketing. This includes managing the product throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working to deliver winning products.
Must Have Background for this Role:
- Min 4-6 years of strong experience in product management role.
- Bachelor’s degree (MBA preferred)
Required Skills for this Role:
- Define the product strategy and roadmap
- Build innovative financial products in a cross-functional team. Deeply understand the needs and problems of our users.
- Develop product positioning strategies.
- Work closely with engineering to ensure developers understand the required functionality and are building the right functionality to meet the market need and are easy to implement and maintain.
- Recommend and drive implementation of improvements to the product development process
- Document and manage the user experience.
- Proven problem-solving capabilities.
- Deliver a monthly revenue forecast.
Also Nice to Have Skills and Background:
- Excellent written and verbal communication skills
- Excellent teamwork skills
- Demonstrated success defining and launching excellent products
Skills & Abilities:
1. Language: Java, J2EE, springboot, angular, react, node, (CSS: Tailwind CSS + angular Material) etc.
2. OS : Linux, windows
3. Database : Oracle, postgres, PL/SQL
4. Desirable : API integration, CI/CD, automation, working experience in the mobile financial domain
5. Able to mentor and guide juniors
6. Able to resolve customer queries independently
7. Able to write test cases and execute test plans
8. Added advantage (Good to have): application security, RabbitMQ, Apache Kafka, Grafana, Prometheus, MongoDB, shell scripting basics
Job Purpose: At the Mobiquity project engineering team, our core job is to customize, install, configure and support the customer during the entire project lifecycle.
Principal Accountabilities Development
1. Write code in Java and java based technologies as well as web GUI development using latest technologies like, angular, react, conforming to company guidelines against written requirements & high-level design documents, particularly for complex modules that cannot be handled by junior developers. Work in an IDE while developing code ( especially in Java) and use GIT, SVN or any other CM tool being used in the company, for checking in and checking out the code being developed.
2. Submit developed code for review, incorporate required changes and conduct Unit testing, after preparing Unit Test Plans and necessary stubs.
3. Review code offered by others and document response in assigned format.
4. Participate in (a) the integration of the developed code with code developed by other team members (this could happen on customer premises if appropriate environment is not available in-house) (b) preparation of the environment for integration testing (c) execution of integration testing (d) fixing the problems relating to the offered code as discovered in the integration testing.
5. Participate in load testing conducted on the final product and fix problems encountered.
6. Assist Product Validation Group in setting up the test environment, writing test cases, generating stubs and executing tests.
7. Review test cases written by the Product Validation Group.
8. Install product in customer location, train the customer reps on product features and operation & maintenance procedures, and complete user acceptance testing, making any changes in the final deliverable as required.
9. Handle customer queries and complaints received directly or through the company support organization.
10. Change code to fix reported customer problems after trouble shooting, get the fix reviewed and complete selective regression testing.
11. Draft user documentation for consolidation by the technical documentation team. This could include GUI, API, O&M and technical documentation relating to COTS. Review drafts prepared by junior developers.
12. Help maintain design requirement documents as directed.
13. Participate in the development, release, support & enhancement activity through multiple release cycles and multiple products
14. Proactively seek feedback/reviews on self-development, learning, and developed code. Responsible for completing the assigned task in all aspects by proactively seeking reviews, and updating the status to supervisors.
15. Ensure the task assigned is understood in all respects and communicate effectively and raise necessary alarms to reporting leads if anything is not understood or no progress is possible.
Capability Building
1. Assist junior developers in coding, testing, and troubleshooting.
2. Train and support a new member joining the team with little or no experience in the development environment, technology domain, and the specific work underway. Focus on scope of work familiarization.
Job description: Digital Marketing
Exp: FRESHER
Work Location: Madurai-onsite
Job Description:
- Assist in the formulation of strategies to build a lasting digital connection with consumers
- Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
- Launch optimized online adverts through Google AdWords, Facebook etc. to increase company and brand awareness
- Be actively involved in SEO efforts (keyword, image optimization etc.)
We’re looking for an experienced software Tester (Manual and Automation) to work with Quoality- A Modern Operating Infrastructure for Hospitality Businesses to help them improve the guest experience and generate additional revenue.
Founded in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow.
By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"
Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4&t" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4
Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality
🙋♀️ The role & what we are looking for:
Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.
Not us. Here are some of our core values to give you a sense of who we are as a team:
- First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
- We’re all super chill.
- Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
- Deadlines are a thing for us. We are super punctual.
- We know what we are working on and aren’t clueless.
- We’re more friends than colleagues.
- Monthly 1:1s with the founders where you can directly share & receive feedback.
Not convinced yet? Okay, here’s the fun stuff:
- Flexible leave policy. Yeah, it’s truly flexible. We trust you.
- We have a flexible remote work policy in India. Work from the beautiful beaches of Goa or the stunning mountains of Manali, we’re all good.
- Annual workstations at exotic destinations. Subject to change and hitting milestones.
- Allowances to choose your coworking space (if you want), courses & any tool that you think is beneficial to succeed in this role.
📄 The role & what we are looking for:
🧑💻 Responsibilities:
- Reviewing software requirements and preparing test scenarios.
- Executing tests on software usability.
- Analyzing test results on database impacts, errors or bugs, and usability.
- Preparing reports on all aspects related to the software testing carried out and reporting to the design team.
- Interacting with clients to understand product requirements.
- Participating in design reviews and providing input on requirements, product design, and potential problems.
- Take full ownership of the module starting from architectural and design decisions to shipping.
- Like the work you do, enjoy collaborating with your coworkers, communicate as much as you can, and have fun.
What are you going to do?
- Understand business use cases/user stores and develop test cases/scripts
- Perform manual QA testing including functional testing, regression testing, system testing, white box testing, and black box testing
- Participate in the review and analysis of business requirements, functional specifications and design documents
- Collaborate with project team members on development and customer needs
- Solid knowledge of QA testing methodologies, concepts, processes, and documentation
- Ability to automate at UI/API/Database level and apply the same in their testing
- Required knowledge of DB testing and API testing with tools like Postman etc, along with performance testing.
- Solid experience working with web-based user interfaces, and mobile applications.
- Dedication to product excellence and software testing best practices
- Flexibility and adaptability to a rapidly changing environment
- Creatively think outside the box to identify potential problems, and increase coverage for testing framework
You Need To Have
- 3+ years of relevant software testing experience
- Good in Test Plan, Estimation techniques and testing methodologies.
- Good in Requirement understanding and preparing requirement traceability matrix
- API testing with Postman and other similar tools
- Good in Selenium Scripts and framework designing
- Knowledge of scripting with any programming language is a plus.
- User interfaces testing, mobile applications testing of Android and iOS
- Load testing and performance testing with different tools like JMETER
- Knowledge of API documentation tools like Swagger etc.
- Should have experience using ReAssured with Debugging skills
- Basic Security testing tools knowledge is an add-on.
❕Bonus:
- Entrepreneurial spirit, Product Thinker, and ‘Can-Do' attitude.
- Passionate about leveraging technology for supporting product delivery in the Hospitality space.
- Operating style suited to working in a startup environment, where teamwork and resourcefulness are highly valued.
- Excellent leadership skills, including the ability to manage multiple assignments at a time.
Our client is India’s first Genomic Medicine Clinic. Their treatment is based on an emerging medical discipline that involves using genomic information such as DNA to diagnose and develop a holistic wellness program. Their innovative DNA-based treatment has proven highly useful in treating hereditary disease such as diabetes, high Blood Pressure, heart conditions, premature ageing, cognitive decline, and hormonal imbalances including thyroid disorders, fibromyalgia.
Founded in 2019 by a doctor duo specialising in Genomic medicine from Harvard and Stanford Universities, the clinic apart from providing personalized treatment focuses on disease prevention through early detection and lifestyle management.
What you will do:
- Planning and overseeing new marketing initiatives
- Researching organizations and individuals to find new opportunities
- Finding and developing new markets and improving sales
- Developing proposals for diagnostic centers, hospitals and individual doctors
- Working closely with the Head of Marketing to support programs and initiatives at clinics with specific focus on adding value in the long term
Candidate Profile:
What you need to have:
- Must have at least 2 - 3 years of prior experience in marketing, business development, human resources
- Experience working for a start up or the healthcare industry in any capacity will be a plus
- Excellent written and oral communication skills
- Ability to comfortably represent the company at conferences, corporate health checkup drives and specific healthcare events
- Proficiency in technology tools
- Ability to contribute individually
- Ability to maintain client relations
We are Hiring Windows Developers
Experience : 4+years
Primary Skills : Experience with MVVM,WPF,XAML,C# .net
Job Code : "PR1009"
Location : Pan India
NP- Immediate to 15 days
#Windows #wpf #winforms #mvvm #C#








