Customer Support

Job description

About the company - Exploring Infinities is a EdTech company headed by Neelakantha Bhanu Prakash, which reaches out to students across different educational institutions, employees across a lot of corporates and training them in speed and mental ability by harnessing the infinite brain potentials of the human brain, addressing a variety of audiences in various conferences, for creating awareness on capacities of the human brain by holding demonstrations, workshops.

Role : Full-time

Location : Remote

Roles and Responsibilities:

• Willing to familiarise yourself with the company's vision and mission seeking to accomplish set goals and objectives.
• Collating and maintaining client information in the CRM database.
• Make calls to clients and respond to callback requests for international regions like US, Canada, Middle East, ANZ, EMEA, LATAM etc...
• Email & whatsapp conversations with potential leads.
• Convert potential leads into customers.
• Learning & using our customer relations management software & others.
• Related computer softwares.

Requirements:

• Excellent written and verbal communication skills.
• Laptop is mandatory.
• Willing to work in a startup environment (fast paced).
• Willing to work 6 days a week.

Benefits:

• Competitive salary benefits
• Uncapped Incentives
• Exemplary growth cycle

What you’ll do

• Take full ownership of features from problem → design → code → deploy → iterate
• Build modular, scalable APIs and frontend components using the MERN stack
• Use AI tools to write, debug, optimize code, and unblock yourself fast
• Integrate 3rd-party APIs, services, and AI capabilities where relevant
• Collaborate async with product, design, and other engineers
• Optimize performance, scalability, and dev workflows
• Own dev hygiene—documentation, tests, Git practices, CI/CD pipelines

Must-Haves:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field
• 4–5 years of full-stack experience in production-grade MERN apps
• You’ve shipped products end-to-end, not just maintained features
• Strong in JavaScript/TypeScript, both on frontend and backend
• Solid foundation in system design, API design, and debugging
• Comfortable using AI-native tools to code faster and better
• GitHub is your second home. You write clean commits and structured PRs
• Cloud/infra experience (Vercel, AWS, Docker/Kubernetes)

Nice-to-Have:

• Experience in HR or Ed Tech, Experience in assessment platforms
• Experience with SSR (Next.js), GraphQL, WebSockets, or Firebase
• Familiarity with AI API integration (OpenAI, Pinecone, LangChain, etc.)
• Open-source contributions, side projects, or an active GitHub

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital , and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• Must-Have: Typescript
• Expertise in TypeScript, HTML CSS, React JS, Unit Testing, Webpack, Service Worker and Web Worker
• Knowledge of high-quality professional software engineering practices for the agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment
• Fundamental knowledge of design patterns
• Passionate about building great solutions
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery
• Knowledge of multi-site and multi-locale sites would be preferred
• Task delivery, Task status reporting, Proactive Contribution, Process Adherence, Autonomous task delivery, Effort estimation (Strong), Technical risk handling, Technical solutions (Strong), Risk management (Strong), Technical leadership (Capable), Client interaction, Interviewer, Pre-sales support.
• Knowledge of high-quality professional software engineering practices for the agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment
• Fundamental knowledge of design patterns
• Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs
• Passionate about building great solutions
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery
• Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios

 RESPONSIBILITIES: 

• Writing and reviewing great-quality code
• Understanding functional requirements thoroughly and analyzing the client’s needs in the context of the project
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it
• Determining and implementing design methodologies and toolsets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production rollouts
• Creating, understanding and validating WBS and estimated effort for a given module/task, and being able to justify it
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken
• Carrying out POCs to make sure that suggested designs/technologies meet the requirements

Designation: Graphics and Simulation Engineer

Experience: 3-15 Yrs

Position Type: Full Time

Position Location: Hyderabad

Description:

We are looking for engineers to work on applied research problems related to computer graphics in autonomous driving of electric tractors. The team works towards creating a universe of farm environments in which tractors can driver around for the purposes of simulation, synthetic data generation for deep learning training, simulation of edges cases and modelling physics.

Technical Skills:

● Background in OpenGL, OpenCL, graphics algorithms and optimization is necessary.

● Solid theoretical background in computational geometry and computer graphics is desired. Deep learning background is optional.

● Experience in two view and multi-view geometry.

● Necessary Skills: Python, C++, Boost, OpenGL, OpenCL, Unity3D/Unreal, WebGL, CUDA.

●  Academic experience for freshers in graphics is also preferred.

●  Experienced candidates in Computer Graphics with no prior Deep Learning experience willing to apply their knowledge to vision problems are also encouraged to apply.

● Software development experience on low-power embedded platforms is a plus.

 Responsibilities:

● Understanding of engineering principles and a clear understanding of data structures and algorithms.

● Ability to understand, optimize and debug imaging algorithms.

●  Ability to drive a project from conception to completion, research papers to code with disciplined approach to software development on Linux platform

● Demonstrate outstanding ability to perform innovative and significant research in the form of technical papers, thesis, or patents.

● Optimize runtime performance of designed models.

● Deploy models to production and monitor performance and debug inaccuracies and exceptions.

● Communicate and collaborate with team members in India and abroad for the fulfillment of your duties and organizational objectives.

● Thrive in a fast-paced environment and have the ability to own the project end to end with minimum hand holding

●  Learn & adapt new technologies & skillsets

● Work on projects independently with timely delivery & defect free approach.

● Thesis focusing on the above skill set may be given more preference.

Designation : *Senior Node.js Developer*

CLient Name : *CLIRNET*

Key Responsibilities:

 Design and develop scalable, high-performance backend systems using Node.js

 Write clean, maintainable, and efficient code

 Collaborate with cross-functional teams to identify and solve complex software problems

 Participate in code reviews to maintain code quality standards

 Optimize application for maximum speed and scalability

 Develop and maintain API endpoints

 Implement security and data protection measures

 Develop and maintain automated tests to ensure code quality and coverage

 Participate in Agile development methodologies such as Scrum

Qualifications:

 Minimum of 4 years of experience in Node.js development

 Strong proficiency in Node.js and its core principles

 Experience with backend frameworks such as Express.js

 Experience with automated testing frameworks such as Jest or Mocha

 Strong understanding of software development best practices, including Agile

methodologies

 Familiarity with Git or other version control systems

 Excellent communication skills and ability to work in a collaborative team environment

Job Description :-

• Have intermediate/advanced knowledge of Python.
• Hands-on experience with OOP in Python. Flask/Django framework, ORM with MySQL, MongoDB is a plus.
• Must have experience of writing shell scripts and configuration files. Should be proficient in bash.
• Should have excellent Linux administration capabilities.
• Working experience of SCM. Git is preferred.
• Should have knowledge of the basics of networking in Linux, and computer networks in general.
• Experience in engineering practices such as code refactoring, design patterns, design driven development, Continuous Integration.
• Understanding of Architecture of OpenStack/Kubernetes and good knowledge of standard client interfaces is a plus.
• Code contributed to OpenStack/Kubernetes community will be plus.
• Understanding of NFV and SDN domain will be plus.