
1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams
2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database
4. Meet personal/team qualitative and quantitative targets
5.Providing complete information about the product to the customer.
6.Solving all product or service related issues of the customers.
7.Keeping a proper record of the customers.
8.Maintaining and updating the information of the customers regularly.
9.Maintaining a pleasant working environment for your team.
10.Creating policies and procedures.
11.Conducting quality assurance surveys with customers and providing feedback to the staff.

About Ytviews Digital Media
About
YTVIEWS.IN means Your Trusted Views is asia’s top social media marketing website with 10000+ active clients working in more than 20 countries. YTVIEWS DIGITAL MEDIA PVT LTD is a social media marketing & branding company in 2017. www.ytviews.in Alexa rank is among top 30000 websites in the world. YTVIEWS have been working on 7 new social media products & app which will be launched in upcoming days.Our organisation have expertise and decimates team globally to give the best campaign support & giveng delivery on time.In 2024 we will be bring our social exchange platform where bloggers and creators can submit and share their content online.
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- Should have hands-on experience in Web Development
- Good understanding of PHP and Object-oriented programming paradigm.
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- Having a good knowledge of JQuery.
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- Should be comfortable with work on any MVC-based framework.
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📍 Location: Indore (On-site)
🕒 Experience: Minimum 2 Years
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About EMTA:
We’re building a strong digital presence to drive real business growth. Join our creative team in Indore as a Digital Marketing Expert and help us lead impactful online campaigns.
Key Responsibilities:
- Plan and manage digital campaigns across SEO, Google Ads, and social media.
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- Manage brand presence on platforms like Instagram, Facebook, and LinkedIn.
- Track and report campaign performance regularly.
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- Proficiency in Canva, Photoshop, and content writing.
- Knowledge of Google Analytics and Meta Business Manager.
Bonus Skills:
- Email marketing, basic HTML/CSS, or WordPress experience.
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Looking for a great career as a Android Developer? NuVeda is the perfect place for you!
Who we are?
A two-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.
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As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.
Our Vision & Culture
With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.
Why us?
We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.
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- Experience with UI development.
- Experience with publishing apps.
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Well versed with Message events
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- Owns assigned projects throughout the development life cycle, from design through quality testing. Develops high quality code that delivers desired functionality using the technology selected for the project.
- Utilizes techniques including pair programming to ensure code quality. Additionally, maintains code quality through best practices, unit testing, and code quality automation.
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- Excellent problem-solving skills and technical aptitude to solve complex issues.
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