1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams
2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database
4. Meet personal/team qualitative and quantitative targets
5.Providing complete information about the product to the customer.
6.Solving all product or service related issues of the customers.
7.Keeping a proper record of the customers.
8.Maintaining and updating the information of the customers regularly.
9.Maintaining a pleasant working environment for your team.
10.Creating policies and procedures.
11.Conducting quality assurance surveys with customers and providing feedback to the staff.
About Ytviews Digital Media
About
YTVIEWS.IN means Your Trusted Views is asia’s top social media marketing website with 10000+ active clients working in more than 20 countries. YTVIEWS DIGITAL MEDIA PVT LTD is a social media marketing & branding company in 2017. www.ytviews.in Alexa rank is among top 30000 websites in the world. YTVIEWS have been working on 7 new social media products & app which will be launched in upcoming days.Our organisation have expertise and decimates team globally to give the best campaign support & giveng delivery on time.In 2024 we will be bring our social exchange platform where bloggers and creators can submit and share their content online.
Connect with the team
Similar jobs
KEY RESPONSIBILITIES
- Design, build, and maintain high-performance, reusable, and reliable code.
- Can work solely or as a team player for existing and upcoming projects.
- Ability to work independently and within a team
- Understanding of the Software Development Life cycle.
- Good understanding of object-oriented design principles
SKILLS AND EXPERIENCE
- At least 3 yrs. of experience in .NET Core, Angular & MVC
- At least 3 yrs. of experience in MS SQL Server
- Expert in Angular, Web APIs
- Knowledge of object-oriented programming, SOLID principles, and design patterns
- Excellent problem-solving skills
- Must communicate in English effectively
- Analyze the existing codebase
- Design and implement solutions
Job Description
Cateina Technologies is looking for a Java Developer, to build a solid team of passionate developers. As a prerequisite, the candidate should have 4+ years of sound programming knowledge and experience mainly in Java and also in the below-mentioned skills, and be willing to work with niche next-gen technologies.
Location: Mumbai
Job Opening: 1
Primary Focused on Java and Spring Boot, Microservice, and Hibernate.
Technical Skills:
- Java
- Spring, Springboot
- MySQL, Postgres SQL, Microservice
- Preference will be given to Jboss/ Camel/ Mule, Quarkus, JMS, MQ, Kafka
- Open API spec 2.0, 3.0
- Design, develop, and maintain robust RESTful APIs and web applications.
- Utilize the JSP framework and Spring Boot for application development.
- Ensure smooth communication using JSON and XML for REST services.
- Write efficient and optimized Oracle queries for database interactions.
- Implement authentication and security measures for application servers and APIs.
- Apply techniques for data integrity, hashing, and encryption.
- Collaborate with cross-functional teams to migrate microservices as needed.
Required Skills:
- Proficiency in Java development, particularly with JDK 1.8.
- Strong expertise in RESTful API services.
- Hands-on experience with JSON and XML communication.
- Solid understanding of application server management and API security practices.
- Ability to write and optimize Oracle queries.
- Experience in authentication mechanisms and security best practices.
- Knowledge of data integrity, hashing, and encryption techniques.
Other Additional Skills:
- Strong communication skills both written and verbal
- Enthusiastic, Creative, and flexible
- Organized, with an ability to prioritize time-sensitive assignments
- Capable of working both independently and in a team environment
- Should have prior team handling experience
- Professional with work ethics
- Completed any degree.
Who can apply
Candidates who:
- have the relevant skills and interests
- Stays in Mumbai or ready to re-locate
Office Location
Cateina Technologies
126, First Floor,
Shivkrupa Industrial Estate,
Lal Bahadur Shastri Rd,
Vikhroli (West),
Mumbai, Maharashtra 400083
Please go through our website www.cateina.com and read about what we do before coming to an interview
Business Development Associate |Nimesa Technologies
(INSIDE-SALES)
Location: Bangalore, India
About [Nimesa Technologies Pvt. Ltd.]
Nimesa is a fast-growing enterprise software start-up founded by ex Netapp, EMC, Oracle executives,
that is looking to revolutionize Disaster Management of cloud-native applications through its
proprietary patent-pending and award-winning ADM (Application Data Mesh) technology. We are
venture funded and some of the leading banks, govt agencies, healthcare, saas, and e-commerce
companies use our product to be disaster-ready. Please find more information at www.nimesa.io.
What to expect from the role
• Work experience with different cloud services
• Work in collaboration with a team
• Guided by experts and professionals in the field and learning on the job
• Learn to sell enterprise-class scalable solutions.
• Experiencing in CRM Tools and Prospecting Methodology
Responsibilities
Here is the ICP you will need to work on:
• North America and India geography
• B2B businesses, 100-2500 employees in size
• Selling to enterprises via an outbound sales motion
• Primary buyer of Nimesa tends to be CTO\CIO\VP Engineering\IT heads\CISO\Head of DevOps
• Users of Nimesa are Devops team/SRE engineers
• Conduct market research based on the company ICP
• Create a personalized and customized pitch for the customer
• Reach out to them through LinkedIn, email, and phone to set up an in-depth discussion with our
solution expert
• Maintain hygiene in CRM
Preferred requirements
• 0-3 years of experience in demand generation through various channels, qualification, appointment
the setting, email marketing, demo products
• Experience selling to CIO\IT Managers is preferred
• Would love to be part of a high technology startup based in India
• Willing to work in US\UK time zone, if required
• Great communicator over phone, email and LinkedIn
• Consultative selling skills
• Would be ready to learn best in class sales process and ambition to grow fast
Nice to have requirements
• Experience selling to USA\UK Market is preferable
• Knowledge or experience in Backup\recovery, DR market or Selling AWS customers is desirable.
• Experience with market research, and inbound\outbound marketing is a huge plus
Hello,
Greetings for the day !!!
Tridat Technologies is hiring “Sr. Developer [MERN]" for one of the global e-Learning company @ Navi Mumbai !!!
Experience: 3+ years
Location: Mumbai / Navi Mumbai
Industry Type: IT Services & Consulting
Functional Area: Engineering - Software & QA
Employment Type: Full Time, Permanent
Role Category: Product Development
Roles and Responsibilities :
- MERN Fullstack developer is responsible for writing reusable, testable, and efficient code
- Sound understanding of MVC and design patterns.
- Excellent grasp of data structures and designing and developing APIs
- Design and implementation of low-latency, high-availability, and performant applications
- Implementation of security and data protection
- Understanding of performance testing and optimization techniques
- Knowledge of AWS, Azure, CI / CD, Gitflow
Desired Candidate Profile
Primary Skills:
- Hands on experience in React JS, React Native, Node JS, KURENTO, WEBRTC FRAMEWORK
- Excellent knowledge of Relational Databases - MsSQL and PSQL
- Hands on experience in Mobile development
- Hands on strong experience in Object Oriented Analysis & Design (OOAD)
- Hands on experience in Version Control System CVS/SVN/ GIT/ Bitbucket
- Graduate in B.E/B.Tech/M.E./M.Tech/MCA or equivalent
- Excellent verbal and written communication skills
Secondary Skills:
- SVN/GIT, Maven, Ant and Jenkins or equivalent
- Database: SQL Servers, MySQL, PostgreSQL
- Cloud AWS, GCP
Thanks & Regards
Shraddha Kamble
Contacting inbound leads, suggesting the right products, followup & Closing the deal.
Our client is one of the big 4 global management consultancy companies that focuses on achieving outcomes par excellence, by working alongside its clients, who are ambitious change makers across industries, as one team and thus redefining the industries.
They serve across industries such as financial services, aviation, energy and natural resources, aerospace and defense, automotive, technology, retail, health care, etc. They provide consultancy services in various categories including but not limited to, cost transformation, business strategy, customer experience, manufacturing, supply chain, mergers & acquisitions, leadership and talent etc.
What you will do:
- Ensuring optimal matching of people needs, firm needs and client requirements
- Executing a fair and transparent staffing process
- Ensuring balanced teams across various projects/ cases
- Developing one-on-one relationships with individuals within your class
- Regularly meeting with each to discuss their career development, goals, objectives and interests
- Providing guidance and mentoring on career management
- Regularly meeting with each to discuss their career development, goals, objectives, and interests
- Proactively connecting with individuals (and Professional Development Advisors if required), Class Captains (CC) and Class Program Managers (CPM) for periodic check-ins
- Hosting quarterly Staffing Open houses to discuss top-of-mind questions for classes
- Charting out annual engagement plan with classes to cover topics such as transfers, staffing in new roles (e.g. post level change or promotion), long duration staffings etc.
- Seeking support from CCs and CPMs in actively managing class staffing expectations and boosting class morale
- Actively managing expectations, as well as collaborating with them in finding creative ways to work around the challenges, and boosting the class karma/morale
- Working with peers across the global/ regional system to ensure India clients are served well, and supporting global/ regional cases requiring India team members
- Partnering with HR on performance management, employee relations, and other issues related to employment law and policy matters
- Engaging with case team leadership to understand staffing needs, including nature of assignments, staffing requirements, and overseeing staffing of teams to projects based on understanding of client, office and individual needs
- Managing the required trade-offs between business need and professional development needs of the consultants
- Managing and/or attending all Staffing related calls and meetings
- Working with Staffing Manager to ensure decisions best optimize tradeoffs between client service, utilization, and retention
- Continuously improving local staffing processes and supporting global staffing initiatives as required
- Being the single point of contact for approving all the vacation requests that come to staffing, by following a set of filters/criteria/conflicts we need to check for
- Managing staffing processes and databases to a high level of accuracy, including updating the overall allocation database, creating availability summary emails, updating the availability sheet, and owning a variety of weekly/monthly staffing reports
- Supporting the Performance and Career Development processes for the Consulting staff - by providing the Professional Development team with reports that allow them to generate reviews, upward feedback and run the promotion diligence process
- Collaborating with training team to plan the training schedule for your class
- Responding to ad hoc staffing information requests (as required)
- Periodically re-visiting the staffing process and recommending improvements to efficiency and effectiveness
- Continuously advancing local staffing processes
- Supporting regional and global staffing initiatives as required
- Leading/ supporting projects as required e.g. working with Finance to enhance visibility of cost/ revenue ratio for active cases
- Participating in and creating impact with other office/ people-related initiatives
- Being an active member of relevant governance councils e.g. People Council, PD Committee, Promotions Committee
- Demonstrating best practices in following staffing policies and processes
Desired Candidate Profile
What you need to have:- Postgraduate with, 7-8 years’ work experience in HR/ Talent Management/ Resource Management/Professional Development
- Demonstrated leadership experience in client facing consulting work with at least 3 years of consulting work experience (having played Consultant equivalent or higher roles)
- Competence with Excel, PowerPoint, Word
- Excellent customer-facing communication skills (towards leadership, consulting staff)
- Ability to take high-stake decisions under pressure
- Ability to deal with highly confidential information with discretion
- Eagerness to contribute to team building and people development
- Sound commercial and business judgement
Interested candidates can apply from all over India as we are operating remotely.
Your responsibilities as a Full Stack Developer * Write clean codes with relevant test cases
Roles & Responsibilities-
· Prototype quickly and optimize iteratively
· Integrating front end with server-side logic
· Implement security and data protection measures
· Document the work properly
· Implement feedback received from end-users
· Deployment on cloud
· Understanding of code versioning tools like git
Experience-
· Must have at least 2-3 years of experience in MEAN Stack development i.e MongoDB, Express.js, Angular, and Node.js
· Extensive Experience in API integration and development.
· Working knowledge of HTML5, CSS3, and JavaScript.
· Experience with version control systems and repository management.
· Passionate about writing clean, efficient, and maintainable code.
· Strong analytical and debugging skills and experience building consumer systems at scale.
Required skillset
Applicants must have knowledge and experience in the following:
· Backend frameworks like Nodejs, expressjs
· Working with RDBMS
· Familiarity with MongoDB would be beneficial
· HTML, CSS & JavaScript
· Frontend frameworks like Angular, React / Svelte
· Web server like Nginx
· Familiarity of working with WebSocket’s
· Docker understanding
Notice period- Immediate joiner/ 15 days
Location: Chennai
Summary of the Position:
Job Purpose:
Genesys is the global omnichannel customer experience and contact center solution leader. With over 4,500 successful customers, our customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty.
Genesys is embracing AI and Machine Learning in delivering AI-powered products like Predictive Routing, Chat bots, and Customer Journey management. The PS Data Scientist share a passion for AI & data working with global project teams and customers to extend data science services across Genesys solutions both on premise and in the cloud.
Join us and be a part of this journey as we write Customer Success stories with these products.
Location: (Chennai/Hyderabad/Bangalore)
WHAT YOU DO:
- Interface with business customers, gathering and understanding requirements
- Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results
- Define and utilize data intuition process to cleanse and verify the integrity of customer & Genesys data to be used for analysis
- Implement, own, and improve data pipelines using best practices in data modeling, ETL/ELT processes
- Build, improve, and provide ongoing optimization of high quality models
- Work with PS & Engineering to deliver specific customer requirements and report back customer feedback, issues and feature requests. Continuous improvement in reporting, analysis, overall process.
- Visualize, present and demonstrate findings as required. Perform knowledge transfer to customer and internal teams.
- Communicate within the global community respecting cultural, language and time zone variations
- Demonstrate flexibility to adjust working hours to match customer and team interactions
ABOUT YOU:
- Bachelor’s / Master’s degree in quantitative field (e.g. Computer Science, Statistics, Engineering)
- 2-4 years of relevant experience in Data Science or Data Engineering
- 2+ years of hands-on experience performing statistical data analysis across large datasets writing highly optimized SQL queries and utilizing Python (NumPy, Pandas) or similar software (Primary)
- Expertise with major statistical & analytical software like (Python or R or SAS) - Primary
- Experience in Snowflake, Tableau, Elasticsearch, Kibana and real time analytics solution development will be major plus (Secondary)
- Should have the application development background of using any contact center product suites such as Genesys, Avaya, Cisco etc.
- Expertise with data modelling, data warehousing and ETL/ELT development
- Expertise with database solutions such as SQL, MongoDB, Redshift, Hadoop, Hive
- Proficiency with REST API, JSON, (AWS/AZURE/GCP) - Primary
- Experience in working and delivering projects independently. Ability to multi-task and context switch between projects and tasks
- Curiosity, passion, and drive for data queries, analysis, quality, models
- Excellent communication, initiative, and coordination skills with great attention to detail. Ability to explain and discuss complex topics with both experts and business leaders
How You Do It:
How You Think: Understands the business and takes a non-traditional approach to solving common problems. Willing to draw outside the lines and find new ways to make an impact on old problems.
How You Interact: Can easily build collaborative relationships that energize individuals, teams, and the company into action. You are a global thinker and can work across locations and time zones. You are an excellent communicator and listener, and can easily persuade to drive a vision and purpose.
How You Own It: You are a hands-on executor who can drive change and clearly communicate across all stakeholders.
How You Show Up:
Embodies Genesys core cultural values and pushes to create an authentic employee experience. You are the type of person who can succeed through ambiguity, bringing clarity where there is no roadmap, who can re-set when a change in direction is needed without getting derailed or frustrated. You are authentic and in still the trust in others.
About Us
Genesys ® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com , Twitter , Facebook , YouTube , LinkedIn , and the Genesys blog.
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
We are looking for an experienced cross platform Mobile Developer with 2-5 years of building performant mobile apps on both iOS and Android platforms. You are in top 5% of your field and are passionate about creating new products and innovative code. We are building a solution that deploys elements of tokenization using block chain, ML driven portfolio selection and risk management, and a proprietary alternate secondary market for illiquid securities. You would be developing and maintaining Cross platform Android and iOS applications. You will be working alongside other engineers and developers working on different layers of the infrastructure.
Key Requirements
- BE/ BTech or MTech/ Dual degree in Computer Science/ Software engineering or similar from a Tier 1 institute.
- Thorough understanding of Flutter and its core principles.
- Proficient in Dart6 Programming.
- Knowledge of Swift, Obj C, Xamarin & native build tools, like Xcode, Gradle (Android Studio, IntelliJ)
- Build pixel-perfect, buttery smooth UIs across both mobile platforms.
- Familiarity with RESTful APIs, JavaScript & React Native
- Leverage native APIs for deep integrations with both platforms.
- Diagnose and fix bugs and performance bottlenecks for performance that feels native.
- Maintain code and write automated tests to ensure the product is of the highest quality.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Be extremely conversant in table stakes software engineering toolchain - Linux/Shell, IDE’s, Git, Debuggers, Profilers.
- Strong knowledge of UI design principles, architecture patterns, and best practices for development.
- Ability to write well-documented, clean code
- Experience launching and managing production mobile apps
- Ability to deep dive into problem-solving and build elegant, maintainable solutions to complex problems, in addition to excellent interpersonal skills.
Skyber is a fintech based in Mumbai, India and is building a connected commerce platform and disruptive Enterprise SaaS with the fundamental of digitalising, unifying and streamlining businesses processes and transactions.
At Skyber, we are obsessed with our vision to create an ecosystem for Micro, Small, and Medium-sized Business Owners & freelancers of Bharat where we provide them with a procurements to payments & enquiry to invoicing platform. Skyber was born out of the need to bring back the focus on these business owners, to empower them so that they can ride along with the technology wave and adopt the phigital way.
To build such a community we require people with the same vision who are working towards making this dream possible for us and for all these business owners.
Being a part of Skyber is like being a part of a Sports team. Where we back each other. We know each other's strengths and weaknesses and work towards becoming better individuals and humans while working towards achieving this Dream together.
At Skyber, we believe that responsibility backed by right culture and ambitions backed by ability can move mountains. Thus, people don't get hired by us, but invited to join the cult. ⚡
Our flagship platform - Dhanda (https://mydhanda.com">https://mydhanda.com) is live on Play Store and iOS App Store 🚀
Responsibilities:
- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
Skills:
- Strong proficiency in HTML, CSS, SCSS & JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with newer specifications of EcmaScript
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
Here’s what you will get if you work with us :
- Working with a young & dynamic team that constantly tests your thinking and beliefs.
- No specific work timings. We believe that your work should speak for you and not the time.
- Constant amusement by Dot (Warning: Apply only if you like dogs) 🐶
- Occasional doses of Yummy Home Cooked food😋
- Homelike Work Environment (We also have a bed if you need to sleep - even though we think you wont get any)
If you like what we are doing, and possess the right skillsets and are willing to learn then what are you waiting for? Apply