Customer Support

at Ytviews Digital Media

Customer Support

Ytviews Digital Media

Company

Home

Customer Support

at Ytviews Digital Media

Posted by Himanshu Mittal

0 - 5 yrs

₹1L - ₹3L / yr

Remote only

Skills

Customer Support

Communication Skills

Customer Service

1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams

2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database

4. Meet personal/team qualitative and quantitative targets

5.Providing complete information about the product to the customer.

6.Solving all product or service related issues of the customers.

7.Keeping a proper record of the customers.

8.Maintaining and updating the information of the customers regularly.

9.Maintaining a pleasant working environment for your team.

10.Creating policies and procedures.

11.Conducting quality assurance surveys with customers and providing feedback to the staff.

Hide

1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams

2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database

4. Meet personal/team qualitative and quantitative targets

5.Providing complete information about the product to the customer.

6.Solving all product or service related issues of the customers.

7.Keeping a proper record of the customers.

8.Maintaining and updating the information of the customers regularly.

9.Maintaining a pleasant working environment for your team.

10.Creating policies and procedures.

11.Conducting quality assurance surveys with customers and providing feedback to the staff.

Hide

Users love Cutshort

Read about what our users have to say about finding their next opportunity on Cutshort.

Shubham Vishwakarma

Full Stack Developer - Averlon

I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.

Companies hiring on Cutshort

About Ytviews Digital Media

Founded :

2017

Type :

Services

Size :

0-20

Stage :

Profitable

About

YTVIEWS.IN means Your Trusted Views is asia’s top social media marketing website with 10000+ active clients working in more than 20 countries. YTVIEWS DIGITAL MEDIA PVT LTD is a social media marketing & branding company in 2017. www.ytviews.in Alexa rank is among top 30000 websites in the world. YTVIEWS have been working on 7 new social media products & app which will be launched in upcoming days.Our organisation have expertise and decimates team globally to give the best campaign support & giveng delivery on time.In 2024 we will be bring our social exchange platform where bloggers and creators can submit and share their content online.

Himanshu Mittal

Connect

Company social profiles

Similar jobs

IoT Developer

at Nosh Robotics

2 recruiters

Posted by Sudeep Gupta

Bengaluru (Bangalore)

0 - 1 yrs

₹4L - ₹5L / yr

Internet of Things (IOT)

Amazon Web Services (AWS)

AWS Lambda

Python

Javascript

+3 more

Develop on server-side cloud software using serverless approach (AWS).

Requirement:
Qualification - BE / B-tech (CS/EEE/ECE/IT) • You hold a bachelor's or master's degree in software engineering/IT • Ideally you have a first professional knowledge of building production quality cloud solutions. • Familiar with AWS, AWS Lambda, AWS Cloud Formation, AWS Cloud Watch and AWS IoT Greengrass. • You have experience with NoSQL Databases and designing REST APIs. The following languages are used: Python, Node.js, JavaScript. • Proficient in Data Structures and Algorithms. • A team player who likes to share with & learn from other colleagues

Python developer

Fintech company in chennai

Agency job

via The Hub by Sridevi Viswanathan

Taminadu, kerla, Indore, Jaipur

3 - 6 yrs

₹7L - ₹18L / yr

Python

Flask

NOSQL Databases

Requirements:

• Should be a go-getter, ready to shoulder more responsibilities, and shows enthusiasm and interest in work.

• Excellent core Python skills including threading, dictionary, OOPS Concept, Data structure, and Web service.

• Should have work experience on the following stacks/libraries: Flask

• Familiarity with some ORM (Object Relational Mapper) libraries

• Able to integrate multiple data sources and databases into one system

• Understanding of the threading limitations of Python, and multi-process architecture Familiarity with event-driven programming in Python

• Basic understanding of front-end technologies, such as Angular, JavaScript, HTML5 and CSS3

• Writing reusable, testable, and efficient code

• Design and implementation of low-latency, high-availability, and performant applications

• Understanding of accessibility and security compliance

• Experience in both RDBMS(MySQL), NoSQL databases (MongoDB, HDFS, HIVE etc) or in-memory caching technologies such as ehcache etc is preferable.

Requirements:

• Should be a go-getter, ready to shoulder more responsibilities, and shows enthusiasm and interest in work.

• Excellent core Python skills including threading, dictionary, OOPS Concept, Data structure, and Web service.

• Should have work experience on the following stacks/libraries: Flask

• Familiarity with some ORM (Object Relational Mapper) libraries

• Able to integrate multiple data sources and databases into one system

• Understanding of the threading limitations of Python, and multi-process architecture Familiarity with event-driven programming in Python

• Basic understanding of front-end technologies, such as Angular, JavaScript, HTML5 and CSS3

• Writing reusable, testable, and efficient code

• Design and implementation of low-latency, high-availability, and performant applications

• Understanding of accessibility and security compliance

• Experience in both RDBMS(MySQL), NoSQL databases (MongoDB, HDFS, HIVE etc) or in-memory caching technologies such as ehcache etc is preferable.

Senior iOS developer

A leading Edtech Giant

Agency job

via Jobdost by Sathish Kumar

Hyderabad, Bengaluru (Bangalore)

4 - 8 yrs

₹15L - ₹30L / yr

Swift

Objective C

iOS App Development

Xcode

Model-View-View-Model (MVVM)

+3 more

WHO YOU ARE

To be successful in this role, you’ll need to have the following skills: ∙ Love for coding: A fanatic about writing beautiful and scalable code. ∙ A sense of analytics: Strong analytical and troubleshooting skills. Should be resourceful, innovative and inventive.
∙ Dynamic: Should be comfortable in dealing with lots of moving pieces. Have exquisite attention to detail, and are comfortable learning new technologies and systems.
∙ Team player: Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers. ∙ Accountability: High sense of ownership for your code and relentlessness to deliver projects with high business impact.

KEY QUALIFICATIONS

∙ BE/BTech in Computer Science or related field.
∙ Minimum 3+ years of iOS application development.
∙ Build iOS applications from scratch and have an understanding of working with 3rd Party frameworks using Cocoapod as a dependency manager.

KEY SKILLS

∙ Strong knowledge of iOS SDK, UIKit , Swift and having knowledge of socket.IO is a plus.
∙ Familiarity with RESTful APIs to connect iOS applications to back-end services. ∙ Familiarity with Push Notification APIs.
∙ Knowledge of the open-source iOS ecosystem and the libraries available for common tasks.

WHO YOU ARE

To be successful in this role, you’ll need to have the following skills: ∙ Love for coding: A fanatic about writing beautiful and scalable code. ∙ A sense of analytics: Strong analytical and troubleshooting skills. Should be resourceful, innovative and inventive.
∙ Dynamic: Should be comfortable in dealing with lots of moving pieces. Have exquisite attention to detail, and are comfortable learning new technologies and systems.
∙ Team player: Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers. ∙ Accountability: High sense of ownership for your code and relentlessness to deliver projects with high business impact.

KEY QUALIFICATIONS

∙ BE/BTech in Computer Science or related field.
∙ Minimum 3+ years of iOS application development.
∙ Build iOS applications from scratch and have an understanding of working with 3rd Party frameworks using Cocoapod as a dependency manager.

KEY SKILLS

∙ Strong knowledge of iOS SDK, UIKit , Swift and having knowledge of socket.IO is a plus.
∙ Familiarity with RESTful APIs to connect iOS applications to back-end services. ∙ Familiarity with Push Notification APIs.
∙ Knowledge of the open-source iOS ecosystem and the libraries available for common tasks.

SRE/ DevOps

Growth Partner For Businesses

Agency job

via Unnati by Astha Bharadwaj

Remote only

2 - 6 yrs

₹15L - ₹25L / yr

DevOps

Docker

Kubernetes

Reliability engineering

Python

+6 more

Are you a pragmatic tech person, who understands business and technology alike, are full of curiosity and are updated with the latest trends, then this job is for you!

Our client is a niche software company that builds strong backend software and helps businesses scale through their growth process. They help to solve problems in software, data engineering and infrastructure engineering. They remotely build and manage the tech teams, design architecture that is known for its robustness and reliability, and use mainstream languages like Golang, Python and Ruby. The consulting firm also provides on-site solutions like an observatory, data centres, alert systems, data recovery sites, and also help to set up Data Compliance Policies for their clients. With some major startups as clients, the team has grown tremendously over the past couple of years.

As an SRE/ DevOps, you will work on improving reliability and uptime for our customers.

What you will do:

Working on scalability, maintainability and reliability of company's products.
Working with clients to solve their day-to-day challenges, moving manual processes to automation.
Keeping systems reliable and gauging the effort it takes to reach there.
Understanding Juxtapose tools and technologies to choose x over y.
Understanding Infrastructure as a Code and applying software design principles to it.
Automating tedious work using your favourite scripting languages.
Taking code from the local system to production by implementing Continuous Integration and Delivery principles.

What you need to have:

Worked with any one of the programming languages like Go, Python, Java, Ruby.
Work experience with public cloud providers like AWS, GCP or Azure.
Understanding of Linux systems and Containers
Meticulous in creating and following runbooks and checklists
Microservices experience and use of orchestration tools like Kubernetes/Nomad.
Understanding of Computer Networking fundamentals like TCP, UDP.
Strong bash scripting skills.

Are you a pragmatic tech person, who understands business and technology alike, are full of curiosity and are updated with the latest trends, then this job is for you!

As an SRE/ DevOps, you will work on improving reliability and uptime for our customers.

What you will do:

Working on scalability, maintainability and reliability of company's products.
Working with clients to solve their day-to-day challenges, moving manual processes to automation.
Keeping systems reliable and gauging the effort it takes to reach there.
Understanding Juxtapose tools and technologies to choose x over y.
Understanding Infrastructure as a Code and applying software design principles to it.
Automating tedious work using your favourite scripting languages.
Taking code from the local system to production by implementing Continuous Integration and Delivery principles.

What you need to have:

Worked with any one of the programming languages like Go, Python, Java, Ruby.
Work experience with public cloud providers like AWS, GCP or Azure.
Understanding of Linux systems and Containers
Meticulous in creating and following runbooks and checklists
Microservices experience and use of orchestration tools like Kubernetes/Nomad.
Understanding of Computer Networking fundamentals like TCP, UDP.
Strong bash scripting skills.

UI Developer

About the company: It is a leading US-Based product development company established in 2004. A global leader in providing digital solutions for trading and risk, supply chain management and financial services driven by cloud, blockchain, machine learning and analytics. The company has its best-of-breed solutions serve the entire trading value chain across agriculture, energy, metals and mining, and manufacturing markets. The cloud platform provides advanced analytics, one source of data and an automation engine, providing maximum flexibility and investment protection as business needs and market requirements change.

Agency job

via CIEL HR Services by Netra Ramshetty

Bengaluru (Bangalore)

4 - 9 yrs

₹14L - ₹22L / yr

Javascript

React.js

AngularJS (1.x)

User Interface (UI) Development

HTML/CSS

+2 more

Role : UI Developer

Location: Bangalore, Karnataka, India

Experience:4+ years

Mandatory Skills: EXT JS, JavaScript, HTML5, CSS

Education and Skillset

ï‚· Engineering Graduate

ï‚· Strong hand-on knowledge on

ï‚· Web and mobile technologies: - EXT JS, JavaScript, HTML5, CSS

ï‚· REST APIs, JSON, JQuery

ï‚· Cross browser compatibility in UI development

ï‚· Exposure to open source UI component libraries

ï‚· Good experience on Angular is a big plus

Experience

ï‚· 5 + years of UI Development Experience

ï‚· Has implemented coding patterns and built UI framework

ï‚· Cross browsers support/experience and knowledge of DOM manipulation on different

browsers

ï‚· Performance enhancements on web page load and execution

ï‚· Experience with tools like Firebug.

ï‚· Good knowledge on Ajax, jsp etc.

ï‚· Good experience and knowledge of open source software and frameworks

ï‚· Good communication skills and ability to work under pressure

ï‚· Ability to work without close supervision

ï‚· Use responsive web design to create applications that automatically conform to multiple

screen sizes/devices.

ï‚· Excellent written and spoken English to be able to clearly communicate with various

stakeholders

ï‚· Experience in a software product-based organization is preferable

ï‚· Conduct usability testing to identify and fix UI issues

ï‚· Collaborate with business analyst to discuss user interface requirements and brainstorm

UI ideas.

Responsibility

ï‚· UI Developer- will be part of technical team for product development and customization

ï‚· Follow change management and change control processes

ï‚· Take ownership, research, follow up and resolve complex challenges faced by the team

across all phases of the development lifecycle

ï‚· Good, clean, maintainable coding practices

About the company:

It is a leading US-Based product development company established in 2004.

A global leader in providing digital solutions for trading and risk, supply chain management and financial services driven by cloud, blockchain, machine learning and analytics. The company has its best-of-breed solutions serve the entire trading value chain across agriculture, energy, metals and mining, and manufacturing markets. The cloud platform provides advanced analytics, one source of data and an automation engine, providing maximum flexibility and investment protection as business needs and market requirements change.

Why should you apply?

Work in a fast-paced product-based organization.
Get an opportunity to work with the core development team and enhance your technical skills.
Scope to understand and work with the product team in depth.
Opportunity to work in ETRM/CTRM domain- ahead of the innovation.
They built a culture of inclusion and diversity from the 16 plus languages they speak to the 40% strong women workforce.
They are always looking for their next set of passionate and innovative minds, who are unafraid to challenge the status quo.

Role : UI Developer

Location: Bangalore, Karnataka, India

Experience:4+ years

Mandatory Skills: EXT JS, JavaScript, HTML5, CSS

Education and Skillset

ï‚· Engineering Graduate

ï‚· Strong hand-on knowledge on

ï‚· Web and mobile technologies: - EXT JS, JavaScript, HTML5, CSS

ï‚· REST APIs, JSON, JQuery

ï‚· Cross browser compatibility in UI development

ï‚· Exposure to open source UI component libraries

ï‚· Good experience on Angular is a big plus

Experience

ï‚· 5 + years of UI Development Experience

ï‚· Has implemented coding patterns and built UI framework

ï‚· Cross browsers support/experience and knowledge of DOM manipulation on different

browsers

ï‚· Performance enhancements on web page load and execution

ï‚· Experience with tools like Firebug.

ï‚· Good knowledge on Ajax, jsp etc.

ï‚· Good experience and knowledge of open source software and frameworks

ï‚· Good communication skills and ability to work under pressure

ï‚· Ability to work without close supervision

ï‚· Use responsive web design to create applications that automatically conform to multiple

screen sizes/devices.

ï‚· Excellent written and spoken English to be able to clearly communicate with various

stakeholders

ï‚· Experience in a software product-based organization is preferable

ï‚· Conduct usability testing to identify and fix UI issues

ï‚· Collaborate with business analyst to discuss user interface requirements and brainstorm

UI ideas.

Responsibility

ï‚· UI Developer- will be part of technical team for product development and customization

ï‚· Follow change management and change control processes

ï‚· Take ownership, research, follow up and resolve complex challenges faced by the team

across all phases of the development lifecycle

ï‚· Good, clean, maintainable coding practices

About the company:

It is a leading US-Based product development company established in 2004.

Why should you apply?

Work in a fast-paced product-based organization.
Get an opportunity to work with the core development team and enhance your technical skills.
Scope to understand and work with the product team in depth.
Opportunity to work in ETRM/CTRM domain- ahead of the innovation.
They built a culture of inclusion and diversity from the 16 plus languages they speak to the 40% strong women workforce.
They are always looking for their next set of passionate and innovative minds, who are unafraid to challenge the status quo.

Data Engineer

MNC

Agency job

via Fragma Data Systems by geeti gaurav mohanty

Bengaluru (Bangalore)

3 - 5 yrs

₹6L - ₹12L / yr

Spark

Big Data

Data engineering

Hadoop

Apache Kafka

+5 more

Data Engineer

• Drive the data engineering implementation
• Strong experience in building data pipelines
• AWS stack experience is must
• Deliver Conceptual, Logical and Physical data models for the implementation
teams.

• SQL stronghold is must. Advanced SQL working knowledge and experience
working with a variety of relational databases, SQL query authoring
• AWS Cloud data pipeline experience is must. Data pipelines and data centric
applications using distributed storage platforms like S3 and distributed processing
platforms like Spark, Airflow, Kafka
• Working knowledge of AWS technologies such as S3, EC2, EMR, RDS, Lambda,
Elasticsearch
• Ability to use a major programming (e.g. Python /Java) to process data for
modelling.

EMS Expert

Delivery - Technology Integration Services

Agency job

via FlexAbility by srikanth voona

Guwahati

5 - 7 yrs

₹1L - ₹10L / yr

EMS

Micro Focus

microfocus

Operations

Main Priorities:

Experienced in Installation, Configuration and Maintenance of Microfocus EMS tool. Operational Knowledge on below mentioned modules is a must.

Network Node Manager

Network Automation

Operations Bridge Management

Service Management

Universal Discovery

ZENworks Configuration Management

ZENworks Patch Management

Cloud Management & Virtualization

Main Priorities:

Experienced in Installation, Configuration and Maintenance of Microfocus EMS tool. Operational Knowledge on below mentioned modules is a must.

Network Node Manager

Network Automation

Operations Bridge Management

Service Management

Universal Discovery

ZENworks Configuration Management

ZENworks Patch Management

Cloud Management & Virtualization

Laravel Developer

at Ditstek Innovation Pvt.Ltd

1 recruiter

Posted by Ditstek Innovation

Chandigarh

3 - 5 yrs

₹3L - ₹6L / yr

Laravel

PHP

SQL

Java

HTML/CSS

+1 more

We are looking for a motivated PHP / Laravel developer to come join our team.

Responsibilities and Duties:

Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms
Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
Prepare and maintain all applications utilizing standard development tools
Utilize backend data services and contribute to increasing existing data services API
Lead the entire web application development life cycle right from concept stage to delivery and post-launch support
Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
Document the development process, architecture, and standard components
Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as a liaison between development staff and project manager
Keep abreast of new trends and best practices in web development

Required Skills

At least 1 of experience in PHP / Laravel developer
BS/MS degree in Computer Science, Engineering
In-depth knowledge of object-oriented PHP and Laravel 5, 7 PHP Framework
Hands-on experience with SQL schema design, SOLID principles, REST API design
Software testing (PHPUnit, PHPSpec, Behat)
MySQL profiling and query optimization
Creative and efficient problem solver

We are looking for a motivated PHP / Laravel developer to come join our team.

Responsibilities and Duties:

Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms
Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
Prepare and maintain all applications utilizing standard development tools
Utilize backend data services and contribute to increasing existing data services API
Lead the entire web application development life cycle right from concept stage to delivery and post-launch support
Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
Document the development process, architecture, and standard components
Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as a liaison between development staff and project manager
Keep abreast of new trends and best practices in web development

Required Skills

At least 1 of experience in PHP / Laravel developer
BS/MS degree in Computer Science, Engineering
In-depth knowledge of object-oriented PHP and Laravel 5, 7 PHP Framework
Hands-on experience with SQL schema design, SOLID principles, REST API design
Software testing (PHPUnit, PHPSpec, Behat)
MySQL profiling and query optimization
Creative and efficient problem solver

Manual tester

at Emproto Technologies Private Limited

1 video

5 recruiters

Posted by Ravindra Manvi

Bengaluru (Bangalore)

4 - 6 yrs

₹2L - ₹3L / yr

Manual testing

Software Testing (QA)

PL/SQL

Test Planning

Test cases

+4 more

Emproto is a fast growing software development firm. We are looking to build a QA Team to help in our development process. We are looking to hire experienced Manual testers to build a strong QA Team.

1) Candidate must have knowledge in the testing domain and must have knowledge of testing of the web-based application
2)Understand requirements, design exhaustive test scenarios, execute manual test cases, dig deeper into issues, identify root causes and articulate defects clearly
3)Strive for excellence in quality by looking beyond obvious scenarios and stated requirements and by keeping end user needs in mind
4)Collaborate with engineering team and product management to elicit & understand their requirements and develop potential solutions

Frontend Developer

at Martyrs Services

1 video

1 recruiter

Posted by Er Yashu

Noida, NCR (Delhi | Gurgaon | Noida)

1 - 2 yrs

₹1L - ₹3L / yr

Javascript

HTML/CSS

jQuery

Wordpress

We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works. Responsibilities: Develop new user-facing features build reusable code and libraries for future ensure the technical feasibility of UI/UX designs optimize the application for maximum speed and scalabilityAssure that all user input is validated before submitting to back-and collaborate with other team members and stakeholders. Skills And Qualifications: Proficient understanding & knowledge of web markup, including HTML5, CSS3, AJAXBasic understanding of server-side CSS pre-processing platforms, such as LESS and SASSProficient understanding of client-side scripting and JavaScript frameworks, including jQuery Note: *Every front-end developer is expected to have a proficient knowledge of JavaScript, while most front-end developers should know jQuery. *Good understanding of asynchronous request handling, partial page updates, and AJAX. *Good knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as-as Gimp or Photoshop is a plus. Note: *A UI/UX designer is expected to deliver finished resources for the developer to incorporate into the app. However, quite often a front-end web developer needs to make some small adjustments. *Proficient understanding of cross-browser compatibility issues and ways to work around them. *Proficient understanding of code versioning tools, such as (Git / Mercurial / SVN) *Good understanding of SEO principles and ensuring that application will adhere to them. Experience: 1-2 Years Job Location: Noida/NCR OUR ADDRESS: D-5, Sector 10, Noida Contact Detail: Contact person: Nisha Number: 9899304187 or 9811842742 Job Type: Full-time Salary: ₹10,000.00 to ₹15,000.00 /month Application Questions You have requested that Indeed ask candidates the following questions: How many years of Front End Development experience do you have? Are you in Noida, Uttar Pradesh? Do you speak English?

Why apply to jobs via Cutshort