Customer Support

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Senior Social Media Account Manager

Experience Level: 3+ years in Agency set-up

Location: Bangalore, On-site

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

2. 3+ years of proven experience in social media management within a client-based agency or related environment. 3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

4. Excellent written and verbal communication skills, conveying ideas clearly to internal teams and clients.

5. Profound understanding of social media platforms, algorithms, content formats, and best practices.

6. Proven track record of generating exceptional results via integrated marketing strategies(online+offline).

We are looking for energetic and motivated Business Development Associates to join our growing EdTech team. This role is ideal for fresh graduates who are passionate about sales, education, and building customer relationships. You will be responsible for connecting with prospective learners, understanding their needs, and guiding them toward suitable learning programs.

Key Responsibilities

• Reach out to prospective students and parents via outbound/inbound calls, WhatsApp, and emails
• Understand learner requirements and recommend relevant courses or programs
• Clearly explain course features, benefits, pricing, and enrollment process
• Follow up with leads and maintain a structured sales pipeline
• Achieve daily/weekly/monthly enrollment targets
• Maintain accurate records of interactions in CRM systems
• Coordinate with internal teams (counseling, operations, marketing) to ensure smooth onboarding
• Build long-term relationships with learners for repeat and referral business

Eligibility & Requirements

• Freshers are welcome (graduates / final-year students can apply)
• Any graduate (BBA, B.Com, BA, B.Sc, B.Tech, etc.)
• Strong communication skills in English and Hindi (additional languages are a plus)
• Willingness to work in a target-driven sales environment
• Basic knowledge of sales, customer handling, or EdTech is an advantage (training will be provided)
• Comfortable with calling, follow-ups, and objection handling

Skills Required

• Excellent verbal communication & interpersonal skills
• Persuasion and negotiation abilities
• Customer-focused mindset
• Time management and discipline
• Willingness to learn and grow in a fast-paced startup environment

What We're Looking For :

● Excellent communication skills (written & verbal)

● Familiar with Excel, Google Sheets, and modern tools like CRM platforms, Notion, etc.

● Strong presentation skills and ability to simplify ideas for the team.

● Quick learner with a growth mindset and curiosity to explore.

● Tech-savvy and confident navigating digital platforms.

● Ground-level understanding of marketing fundamentals —including customer. targeting, value proposition, positioning, and campaign basics.

● 6+ months of experience in sales or business development will be preferred.

- Must have ground level knowledge and interest in Marketing fundamentals.

Qualification: -

- BBA preferred, or - graduation in any stream (with interest in marketing or growth strategies.)

- Final year Students from BBA Can be consiidered if they don’t have any examination in upcoming 3 Months.

• Proficient in Solidity programming language
• Experience with wallet integrations
• Experience with ethers.js/web3.js
• Experience with Nodejs
• Experience with upgradable contracts, dynamic contracts, and factory contracts
• Design and develop smart contracts and decentralized applications on Ethereum, Polygon and Tron
• Excellent knowledge of various token standards like ERC20, ERC721 and ERC1155
• Write end-to-end unit tests for all smart contracts

If any customer visits to site, need to explain them about the Project and Amenities. Should show them the available Plots, Flats & Villas. 

Develop and maintain strong customer relationships.

Identify new sales opportunities and potential clients.

Keep up-to-date with industry trends and competitor activities.

Role Responsibilities:

● Analyze business requirements

● Develop and customize Odoo modules

●

Integrate Odoo with 3rd Party systems

● Troubleshooting

● Share ideas on how to continuously improve the system and way of working

Requirements:

The desired candidate should have below skills:

● Working knowledge of Python with the Odoo-framework (minimum 3 years experience)

● Should be familiar with the latest versions of Odoo.

● Have experience with Object Oriented programming.

● Have knowledge of PostgreSQL.

● Should have experience with Python unit testing.

● Have experience with setup of interfaces between different systems using API’s.

● Should be familiar with Agile and Scrum methodology.

● Have experience with collaboration tools like Git, Buildout, Jira, Confluence, etc

● Have experience with Linux (Ubuntu)

What you need to have:

Job description

The ideal candidate will oversee the online marketing strategy for the organization by planning and executing digital marketing campaigns. This candidate will launch advertisements and create content to increase brand awareness. This candidate will have previous marketing experience and be able to monitor the company's social media presence.

Key Skills

• Keyword research
• On-page keyword targeting
• Knowledge of WordPress
• SEMrush, keyword tool.io, ahref’s
• Google analytics
• Google webmaster
• Generating Sitemap of website
• Indexing the website on various search engines
• Microsoft Excel
• Yoast SEO
• Advanced Link building skills required ( Guest Blogging, Skyscraper Technique, relationship-based Link Building, Broken Link Building.)
• Good in writing and editing contents

Roles & Responsibilities

• On-page SEO optimization
• Off-page SEO (Link Building Backlinks)
• Social media marketing
• Checking & removing Duplicate content
• Formatting of content for better ranking
• Email marketing
• Running Facebook ads
• Running Google PPC, Display & remarking campaigns

Qualifications

• Excellent understanding of digital marketing concepts
• Experience with business to customer social media and content generation
• Strong creative and analytical skills