Customer Support

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather

than a company.

Job Role - Social Media Executive

Experience Level - 1 year

Location - Bangalore

Responsibilities:

● Create Campaign Strategies and monitor the execution to achieve the brand objective

● Objective Identification and delivery via curating the best digital strategy

● Managing and Supervising Facebook ads, Instagram Ads, Twitter Ads, and Linkedin Ads

● Handling social pages of Instagram, Facebook, LinkedIn, etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● Define the most important social media KPIs.

● In-depth knowledge of paid marketing and daily implementation, reporting, and running of paid marketing on all social platforms.

● Measure the success of every social media campaign, as per required metrics

● Stay up to date with the latest social media best practices and updates

● Work with copywriters and designers to ensure content is informative and appealing or has relevant writing capability.

● Monitor SEO and user engagement and suggest content optimization.

● Communicate with industry professionals and influencers to create a strong network via social media.

● Provide constructive feedback to the team and train them to achieve desired results.

We're Hiring: Golang Developer (3–5 Years Experience)

Location: Banaglore

We are looking for a skilled Golang Developer with strong experience in backend development, microservices, and system-level programming. In this role, you will work on high-performance trading systems, low-latency architecture, and scalable backend solutions.

Key Responsibilities

• Develop and maintain backend services using Golang

• Build scalable, secure, and high-performance microservices

• Work with REST APIs, WebSockets, message queues, and distributed systems

• Collaborate with DevOps, frontend, and product teams for smooth project delivery

• Optimize performance, troubleshoot issues, and ensure system stability

Skills & Experience Required

• 3–5 years of experience in Golang development

• Strong understanding of data structures, concurrency, and networking

• Hands-on experience with MySQL / Redis / Kafka or similar technologies

• Good understanding of microservices architecture, APIs, and cloud environments

• Experience in fintech/trading systems is an added advantage

• Immediate joiners or candidates with up to 30 days notice period preferred

If you are passionate about backend engineering and want to build fast, scalable trading systems, share your resume.

Convert user stories to user flow maps

Design the UX architecture

Design the user Interface Design

Maintain a Design System

Worked on and made small illustrations

Good to have experience in motion design

Job Summary:

We are seeking an experienced and results-driven Sales Manager to lead our sales efforts in the USA region. As a Sales Manager, you will be responsible for building a GTM playbook, driving revenue growth, building strong customer relationships, and expanding our market presence in the USA. You will work closely with the executive team to develop and execute effective sales strategies, manage a high-performing sales team, and achieve ambitious sales targets. 

Responsibilities:

Develop and implement a strategic sales plan to achieve sales targets and drive revenue growth in the USA region.

Identify and target key prospects, build and maintain a robust sales pipeline, and effectively manage the entire sales process from lead generation to closing deals.

Build strong relationships with key decision-makers, stakeholders, and potential clients to understand their needs and position Upcred.ai's solutions effectively.

Lead and manage a sales team, providing guidance, coaching, and support to ensure individual and team success.

Monitor market trends, competitive landscape, and customer feedback to identify business opportunities and drive product enhancements or new product development.

Collaborate closely with cross-functional teams, including marketing, product management, and customer success, to align sales efforts and ensure a seamless customer experience.

Prepare and deliver compelling sales presentations, proposals, and contract negotiations to secure new business.

Track sales performance, analyze sales data, and generate regular reports for management, providing insights and recommendations for improvement.

Represent Upcred.ai at industry events, conferences, and networking opportunities to build brand awareness and generate new leads.

Requirements:

Proven track record of success in sales, with at least X years of experience in a B2B sales role within the financial technology or software industry.

Deep understanding of the financial technology industry, particularly in credit assessment and lending solutions.

Strong network of contacts within the financial industry, including banks, credit unions, and lending institutions in the USA.

Experience in managing and leading a sales team, with a track record of achieving sales targets and driving team performance.

Excellent communication, negotiation, and presentation skills, with the ability to effectively convey complex ideas to clients and stakeholders.

Results-oriented mindset with a focus on customer satisfaction and business growth.

Proactive, self-motivated, and able to thrive in a fast-paced, dynamic environment.

Willingness to travel within the USA as needed.

Benefits:

Competitive salary and attractive ESOPs structure.

Comprehensive benefits package, including health insurance, retirement plans, and vacation time.

Opportunity to work with a talented and passionate team in a collaborative and inclusive work environment.

Chance to be part of a fast-growing fintech company and make a significant impact in the industry.

Access to ongoing professional development and growth opportunities.

Job Profile

Purpose of Role: To support and maintain the existing and future applications managed by ABD (Agile Business Development) Team.

Main Responsibilities:

• To work on existing and future applications as required
• Work with ABD India Application Support and Business Support team to address production issues and/or to do development work
• Work with US ABD team to coordinate the on-going support and monthly release of C-Hub (Customer-Hub) application and other ABD Applications
• Report status to management on project progress
• Identify and escalate related issues and risks
• Coordinate with others in Development and Business Support team to implement new features of SQL Server/ MS Web based technologies 
• Assess current modules and offer performance improvements techniques  
• Make sure Database Design Standards/coding standards established by ABD are followed
• Constant communication with ABD leadership team in US.
• Problem Solving ability with “Can-do” attitude
• IT experience in Banking industry is preferred

Candidate Profile:

• Minimum 10 years of experience at least 3-5 years of experience in Corporate & Investment Banking area and Bachelor's degree in Engineering, Accounting, Finance, or equivalent
• Expertise with MS SQL Server development including SSIS and SSRS, Proficient in development of Stored procedure, Views, Functions etc in MS SQL Server
• Experienced with DBA kind tasks such as replication, linked server, query analyzer, DBCC commands, data transfer from one DB server to other DB Server etc
• Experienced in MS Excel VBA and macro scripting
• Knowledge of data Encryption in database

What Makes You A Great Fit:

● 3+ years of experience in a full stack development environment.

● Good understanding of data structures and algorithms.

● Experience with deployments.

● PostgreSQL or any other RDMS.

● Experience in project management, and documentation

Skills: Ruby on Rails, Vue JS, HTML, CSS

Work Mode: Work from home

Salary: Negotiable

Some of your key responsibilities would be:

1. Write simple, understandable, testable, and efficient code with a focus on solid

technical stability and performance.

2. Drive technical improvement by applying software craftsmanship in everyday work

as well as by identifying and executing larger refactoring/improvement

initiatives.

3. Contribute in the implementation of complex features and design work within the

team.

4. Being part of cross-team technical initiatives

5. Participate in and contribute to the team's Agile practices.

6. Take responsibility in maintaining high engineering standards, commitment to the

product and respect and attitude towards others.

We would love to hear about:

1. Hands-on experience with modern Ruby on Rails practices and development.

2. Experience with writing clean, maintainable and scalable code

3. Good awareness of the Ruby on Rails ecosystems and being in touch with the latest developments in this area

4. Experience in developing backend APIs/services, and micro-service architecture. APIs for mobile apps in particular is a bonus.

5. Have a clear understanding of database technologies, with previous experience with PostgreSQL being a bonus

6. A high-performance mindset to deliver good quality code and also an understanding of the product

Why Join us:

● Flexible timings

● Flexibility to work remotely

● We are looking for like-minded individuals who are passionate about code and are

enthusiastic about building great software.

● Work with founders closely

Our Values:

Ownership | Invest in Employees | Trust | Long Term | Meritocracy | Growth mindset

JOB DESCRIPTION

Senior fullstack Mobile Developer

Company Description

Building the future of meat and seafood supply chain.We are building smart supply chain to deliver the highest quality seafood and meat for the Indian consumer. Our innovations in process management and workforce orchestration along with strong industry credentials are enabling us to deliver the fastest harvest-to-fork in the industry.Our endeavor is to leverage experience across various parts of the value chain – farming, production, delivery to marquee brands – to deliver similar value to the Indian consumers.

Job Description

As a senior full stack developer, you will contribute to our end to end supply chain platform. You'll work with all key stakeholders to deliver scalable, maintainable code and deliver amazing user experiences. We are building a design and process centric culture where you'll play a key role in the implementation of the foundation of all our systems. Up for a challenge?

You are:

• A self starter with a sense of what it takes to be successful as a team
• Agile - welcome change, do as less as possible and embrace continuous delivery
• Conscious about how quality is carried through from the UI to all layers underneath
• Passionate about design as a foundation of great user experience
• Opinionated, but flexible to accommodate the big picture

Responsibilities

• Analyse requirements, provide estimates and deliver code in an agile setup
• Stay on top of all owned work and raise red flags as early as possible
• Define the architecture, best practices and coding standards for full stack development.
• Support continuous technical improvement by investigating alternatives and technologies and present them for architectural review 
• Motivate team members, coach junior members and extend goodwill to other employees

Qualifications

• Prior startup experience, preferably with war stories to share
• 3-5 years of software industry experience
• Solid understanding of software design, development, testing, and problem-solving 
• Expertise in coding efficient, high quality and modularized software 
• Expertise in React Native and related ecosystem
• Expertise in at least one of native Android or iOS development
• Experience with GraphQL and other modern JS ecosystems
• Expertise in common design patterns and anti-patterns Javascript
• Experience with service-oriented architecture and microservices
• Expertise in relational and non-relational databases and expertise in at least one database system
• Experience with planning, execution and maintenance of test infrastructure for backend workflows
• Knowledge of AWS
• Knowledge of Unix shell and source control systems and tools such as git 
• Strong technical leadership skills
• Strong communication skills
• Technical mentoring skills

Great to have

• Experience with CI/CD and setting up a monitoring infrastructure
• Experience with Flutter
• Interest in blockchain and computer vision related ML systems
• Experience working on high traffic systems
• Bachelor’s degree in Computer Science or a related discipline

• Contributing to design and planning of Physical infrastructure
• Performing installation of applications.
• Providing Application Operations
• Performing day-to-day Application administrations tasks
• Providing support for the transition of applications in operations
• Performing monitoring of the IT infrastructure services /application
• Contributing to onboarding of Supported Applications onto Monitoring Platform · Performing batch management & scheduling
• Operations of Application Platforms and applications
• Provision of a Provider System Responsible as a Point of contact for the Application Owner for all Operational topics.
• Operations Management
• Continuity Critical Applications across Production Lines
• Detailed project planning by participating in System Design of Applications
• Consulting for Technical Architecture on application design for the operating environment and plant ecosystem
• Design security concepts, monitoring checks, interfacing requirements, etc.
• Proposals in Definition & Provision of Tools, Performance Management, Application Robustness, Alerting, and Configuration · Perform application tests with business partners or application owners
• Providing Application Operations, Change Management, Problem Management
• Providing support for the transition of applications in operations