Customer Support

Job description

We are looking for A Sales executive with excellent communication and interpersonal skills to effectively interact and perform sales with customers (B2C) and perform day-to-day responsibilities, which include contacting potential tenants & Follow-up for leads received, responding to queries from customers with patience on all platforms. The executive must maintain a positive and professional attitude while handling the responsibilities.

Responsibilities:

·       Schedule appointments on behalf of potential tenants to visit properties.

·       Follow up with leads received from social media platforms, property rental portals, direct office walk-ins, etc.

·       Have a thorough understanding of our product offerings and pricing.

·       Utilize our sales methodology, schemes, and incentives effectively to close sales.

·       Collaborate closely with the leads team to ensure all leads are properly handled.

·       Maintain a track record of your progress by creating monthly reports that summarize key metrics.

Qualifications:

·       Experience of sales in a property management is a plus, e.g. house rentals, hospitality businesses.

·       Exposure to sales in the US and UK market is an added advantage.

·       Experience in B2C sales is preferred.

• Good telephone manner and positive attitude.
• Communicates and negotiates persuasively - capable of influencing others assertively, building rapport with customers.
• Should have high soft skills and be able to convert to leads to sales.

·       To have good knowledge of Microsoft Excel, email and web searches, along with the ability to quickly and effectively learn new software packages.

·       Any Graduate with experience of 2-3 years in relevant field is preferred.

·       Good understanding of CRM software, Property management tool.

About Company:

Spericle Group operates companies that specialize in student housing, property management services, construction and the hospitality services in Lincoln, UK for over 20 years. 

Salary:

180 - 220 INR per Hour

Timing: 1.30PM to 10.30PM

Job Type: Full-time

Benefits:

• Work from home

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)

Professional development experience, working the Full stack on large scale B2B, SaaS products. • Expertise with learning new technologies and strong experience with our tech stack AngularJS, JavaScript, Node.js, Go, React.js and Postgres. • Bachelor’sin Computer Scienceorsolid knowledgeof CS fundamentals(OOP, designpatterns, algorithms, etc...) • Experience and adesire towork in a fast-paced environment. • We are a leading cloud-based open platform used by some of the most prestigious companies around • You will get to work with some of the most complex technologies on the market today • You will have an opportunity to work at all levels of the organization.

JOB ROLE:

We are seeking a highly creative, multifaceted UX writer to join our diverse team to create visible and impactful change.

In this role you will help craft the voice and tone of our design system. As our UX writer you’ll focus on content strategy, writing, basic typography and layout.

This is a hands-on writing role and requires an individual who has a passion for distilling complex requirements into elegant solutions.

What you will do?

“Your main mission is to make digital interfaces easy to use.”

As a UX writer you will:

• Advocate for Extramarks and help shape product experience by crafting copy that helps users complete the task at hand.
• Set the tone for content and drive cohesive product narrative across multiple platforms and touchpoint.
• Guide the user through the digital experience in an intuitive manner, building a bridge between the user’s needs and the company’s goals.
• Work with multiple stakeholders including product managers, engineers and designers to help establish connective language and a unified voice.

What we are looking for?

“You use your gift for language to design intuitive, delightful product experiences that help users accomplish their goals.”

• Knowledge of usability, user-centered design, content strategy and a strong capacity for logical and creative thinking is required.
• A deep understanding of UX and how copy and design support each other. You are an advocate for clear, concise UI, and you champion writing and design that supports both the content and the user.

Preferred Education

• 3-5 years of experience living and breathing UX, and have held positions as a UX or UI Writer.
• A portfolio showcasing exceptional execution, from process to outcomes
• Excellent written and verbal communication skills.
• Bachelors/ Masters in Design, Marketing, Communications, Journalism or relevant field.

Kindly share your updated resume and sample work links for the reference.

• Experience building user interfaces for websites and/or web applications
• Extremely fluent with HTML5/XHTML and CSS
• Experience working with PHP, JavaScript, and jQuery
• Ability to write JavaScript with and without the use of frameworks such as jQuery
• Experience designing and developing responsive design websites
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Ability to understand CSS changes to have consistent style across platforms and browsers
• Ability to convert comprehensive layout and wireframes into working HTML pages
• Experience developing web solutions in Drupal and PHP implementations in a LAMP environment
• Ability to architect enterprise Drupal solutions including data, display, and information architecture
• Advanced site-building experience including deep familiarity with Drupal modules such as CTools, Views, and Panels
• Experience creating custom Drupal modules, SMS integration
• Experience building responsive websites using Drupal CMS, HTML/HTML5, CSS/CSS3, and JavaScript/jQuery
• Knowledge of PHP, PHP files and theme functions, and knowledge of the Drupal theme layer