
1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams
2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database
4. Meet personal/team qualitative and quantitative targets
5.Providing complete information about the product to the customer.
6.Solving all product or service related issues of the customers.
7.Keeping a proper record of the customers.
8.Maintaining and updating the information of the customers regularly.
9.Maintaining a pleasant working environment for your team.
10.Creating policies and procedures.
11.Conducting quality assurance surveys with customers and providing feedback to the staff.

About Ytviews Digital Media
About
YTVIEWS.IN means Your Trusted Views is asia’s top social media marketing website with 10000+ active clients working in more than 20 countries. YTVIEWS DIGITAL MEDIA PVT LTD is a social media marketing & branding company in 2017. www.ytviews.in Alexa rank is among top 30000 websites in the world. YTVIEWS have been working on 7 new social media products & app which will be launched in upcoming days.Our organisation have expertise and decimates team globally to give the best campaign support & giveng delivery on time.In 2024 we will be bring our social exchange platform where bloggers and creators can submit and share their content online.
Connect with the team
Similar jobs
Strong Engineering Manager / Technical Leadership Profile
Mandatory (Experience 1): Must have 9+ years of experience in software engineering with experience building complex, large-scale products
Mandatory (Experience 2): Must have 2+ years of experience as an Engineering Manager / Tech Lead with people management responsibilities
Mandatory (Tech Skills 1): Strong technical foundation with hands-on experience in Java (or equivalent compiled language), scripting languages, web technologies, and databases (SQL/NoSQL)
Mandatory (Tech Skills 2): Proven ability to solve large-scale technical problems and guide teams on architecture, design, quality, and best practices
Mandatory (Leadership & Delivery): Experience in leading cross-functional teams, planning and tracking delivery, mentoring engineers, conducting performance reviews, and driving engineering excellence
Mandatory (Collaboration): Must have strong experience working with Product Managers, UX designers, QA, and other cross-functional partners
Mandatory (Communication): Excellent communication and interpersonal skills to influence technical direction and stakeholder decisions
Mandatory (Company):Product companies
Mandatory (Stability): Must have stayed for at least 2 years with each of the previous companies
Mandatory (Education): B.Tech in computer science or related field from Tier 1, Tier 2 colleges
Mandatory (Note): Education can be ignored for candidates with proven experience in strong, reputed product companies
🔧 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:
1️⃣ Network Design & Implementation
• Build and implement scalable network architectures
• Collaborate with cross-functional teams
• Minimum 3+ years hands-on experience
2️⃣ 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗗𝗲𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁
• Deploy & manage Firewalls, IDS/IPS, VPN, SD-WAN, NAC, Endpoint Security
• Implement strong security policies
3️⃣ 𝗡𝗲𝘁𝘄𝗼𝗿𝗸 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻
• Monitor, troubleshoot & enhance overall network performance
4️⃣ 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
• Lead end-to-end implementation and provide technical guidance
5️⃣ 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻
• Maintain detailed configuration & process documentation
6️⃣ 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 & 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻
• Work with internal teams, vendors & stakeholders
7️⃣ 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽
• Mentor junior engineers & stay updated on new technologies
📚 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
• 𝗕.𝗧𝗲𝗰𝗵 – 𝗠𝗮𝗻𝗱𝗮𝘁𝗼𝗿𝘆
• Strong experience in network & security implementation
• Hands-on with Firewalls, IDS/IPS, VPN, SD-WAN, NAC
• Excellent troubleshooting & communication skills
• Solid understanding of routing, switching & protocols
⭐ 𝗣𝗿𝗲𝗳𝗲𝗿𝗿𝗲𝗱 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀:
• 𝗖𝗖𝗡𝗔 & 𝗖𝗖𝗡𝗣 – 𝗠𝗮𝗻𝗱𝗮𝘁𝗼𝗿𝘆
• Experience in cloud security & virtualization
JioTesseract, a digital arm of Reliance Industries, is India's leading and largest AR/VR organization with the mission to democratize mixed reality for India and the world. We make products at the cross of hardware, software, content and services with focus on making India the leader in spatial computing. We specialize in creating solutions in AR, VR and AI, with some of our notable products such as JioGlass, JioDive, 360 Streaming, Metaverse, AR/VR headsets for consumers and enterprise space.
About the Job
As a Cloud Backend Engineer you will design, develop, and maintain scalable and reliable backend systems in cloud environments. You will be responsible for building cloud-native applications, optimizing backend performance, and ensuring seamless integration with frontend services and third-party systems.
What You’ll Be Doing
- Backend Development
- Design and implement scalable and high-performance backend services and APIs for cloud-based applications.
- Develop microservices architectures and serverless functions to support business needs.
- Ensure backend systems are secure, reliable, and performant, adhering to best practices and industry standards.
- Cloud Infrastructure and Deployment
- Build and manage cloud infrastructure using platforms such as AWS, Google Cloud Platform (GCP), or Azure.
- Deploy and maintain backend services using cloud-native technologies (e.g., Kubernetes, Docker, AWS Lambda, Google Cloud Functions).
- Implement and manage CI/CD pipelines to automate deployment processes and ensure smooth delivery of updates.
- Performance Optimization
- Monitor and optimize the performance of backend services, including database queries, API responses, and system throughput.
- Implement caching strategies, load balancing, and other performance-enhancing techniques to ensure scalability and responsiveness.
- Troubleshoot and resolve performance issues and system bottlenecks.
- Database Management
- Design and manage relational and NoSQL databases, ensuring data integrity, scalability, and performance.
- Implement data access patterns and optimize queries for efficient data retrieval and storage.
- Ensure backup, recovery, and data security practices are in place.
- Integration and Collaboration
- Collaborate with frontend developers, DevOps engineers, and other stakeholders to integrate backend services with frontend applications and third-party systems.
- Participate in architectural discussions and provide input on system design and technology choices.
- Ensure clear communication and documentation of backend services, APIs, and system interactions.
- Security and Compliance
- Implement security best practices to protect backend services from threats and vulnerabilities.
- Ensure compliance with relevant regulations and standards, including data privacy and protection requirements.
- Conduct regular security assessments and vulnerability scans to maintain system integrity.
- Testing and Quality Assurance
- Develop and maintain automated tests for backend services, including unit tests, integration tests, and end-to-end tests.
- Perform code reviews and participate in quality assurance processes to ensure high code quality and reliability.
- Monitor and address issues identified during testing and production deployments.
- Documentation and Knowledge Sharing
- Document backend services, APIs, and infrastructure setups to facilitate knowledge sharing and support.
- Create and maintain technical documentation, including architecture diagrams, API specifications, and deployment guides.
- Share knowledge and best practices with team members and contribute to a collaborative development environment.
What We Need To See
- Strong experience in backend development, cloud technologies, and distributed systems, with a focus on building robust, high-performance solutions.
- Minimum 5 years of experience in backend development, with a strong focus on cloud-based applications.
- Proven experience with cloud platforms (AWS, GCP, Azure) and cloud-native technologies.
- Experience in designing and implementing RESTful APIs, microservices, and serverless architectures.
- Technical Expertise in:
1. Backend Development
- Strong experience with backend programming languages such as Node.js, Python
- Expertise in working with frameworks such as NestJS, Express.js, or Django.
2. Microservices Architecture
- Experience designing and implementing microservices architectures.
- Knowledge of service discovery, API gateways, and distributed tracing.
3. API Development
- Proficiency in designing, building, and maintaining RESTful and GraphQL APIs.
- Experience with API security, rate limiting, and authentication mechanisms (e.g., JWT, OAuth).
4. Database Management
- Strong knowledge of relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g. MongoDB).
- Experience in database schema design, optimization, and management.
5. Cloud Services
- Hands-on experience with cloud platforms such as Azure,AWS or Google Cloud.
6. Performance Optimization
- Experience with performance tuning and optimization of backend services.
7. Security
- Understanding of security best practices and experience implementing secure coding practices.
- Soft Skills:
- Strong problem-solving skills and attention to detail.
- Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
- Ability to manage multiple priorities and work in a fast-paced, dynamic environment.
Job Title: Sales Executive
Location: Okhla Industrial Area Phase 1, New Delhi
Job Type: Full-time
Working Hours: 10 AM to 7 PM
Salary: Competitive, with commission opportunities
Responsibilities:
- Conduct cold calls to potential clients to generate leads.
- Research and collect client data from various online sources.
- Identify potential clients from the internet and social media platforms.
- Follow up on leads and maintain consistent communication with clients.
- Negotiate and close sales deals effectively.
- Build and maintain strong, long-lasting relationships with clients.
- Report on sales progress and client interactions to the management team.
Qualifications:
- Previous experience in sales, especially in cold calling, is preferred.
- Strong research skills and the ability to find relevant data and leads online.
- Excellent communication and negotiation skills.
- Ability to build and maintain relationships with clients.
- Self-motivated, goal-oriented, and able to work independently.
- Familiarity with CRM software is a plus.
Benefits:
- Competitive base salary with performance-based bonuses.
- Opportunities for career growth and development.
- Friendly and supportive work environment.
We were founded in 2014 with a mission to develop and deliver applications to small businesses in India, using which these businesses can achieve new heights in their business.
Most of these companies lack behind because they can’t afford high end applications, and don’t buy these applications majorly because many of its features are not useful to their business. We develop customized applications as per customer’s business needs.
Founder & CEO - Karan Jain
Position - Frontend Engineer
Responsibilities
● Use markup languages like HTML to create user-friendly web pages
● Maintain and improve website
● Optimize applications for maximum speed
● Design mobile-based features
● Collaborate with back-end developers and web designers to improve usability
● Get feedback from, and build solutions for, users and customers
● Write functional requirement documents and guides
● Create quality mockups and prototypes
● Help back-end developers with coding and troubleshooting
● Ensure high quality graphic standards and brand consistency
● Stay up-to-date on emerging technologies
Requirements and skills
● Proven work experience of 4-5 years as a Front-end developer
● Hands on experience with markup languages
● Experience with JavaScript, CSS and jQuery
● Familiarity with browser testing and debugging
● In-depth understanding of the entire web development process (design, development and
deployment)
● Understanding of layout aesthetics
● Knowledge of SEO principles
● Familiarity with software like Adobe Suite, Photoshop and content management systems
● An ability to perform well in a fast-paced environment
● Excellent analytical and multitasking skills
● BSc degree in Computer Science or relevant field
We are looking for an organized social media executive to lead our social media team in managing all social media platforms. The social media Executive is responsible for delegating duties, facilitating meetings with clients, and monitoring analytics.
To be successful as a social media Executive, you must have excellent knowledge of several social media platforms and have excellent communication skills. A good social media executive has excellent planning and time management skills.
RESPONSIBILITIES:
Meeting with clients to gauge their needs.
Briefing the social media team on the needs of clients.
Delegating specific tasks to team members.
Ensuring that team members adhere to deadlines.
Monitoring analytics for campaigns.
Providing feedback to clients.
REQUIREMENTS:
Excellent knowledge of social media platforms such as Facebook, Instagram, LinkedIn, and Twitter.
Knowledge of analytics tools.
Excellent communication skills.
Ability to multitask.
Excellent time management skills.
Ability to lead a team.
A degree in Communication or a related field.
Prior experience in marketing or social media.
Job Type: Fulltime / Permanent
Job Location: Remote/Bengaluru
There are at least 3 reasons why I think you might be interested in working at Recro:
Work with high-velocity agile teams who are building the products of the future.
Meet some of the leading individuals in the industry and get access to 1-on-1 interactions and mentoring opportunities.
We ensure perks and health benefits that go beyond just helping you land the opportunity.
Skills:
-Strong Engineering Automation and Functional Quality background with at least 4 years in the industry.
-Track Record of any programming language and simple constructions (JavaScript preferable. Java/Python/Golang is a good to have).
Past active role in working with agile (scrum/kanban) development and delivery processes.
-Very good understanding of QA principles / test design techniques (e.g. boundary values analysis , equivalence partitioning, state transition, model based testing etc).
-Should have experience with tools like Jira, TestRail.
-In-depth experience with one or more test automation frameworks using Selenium, Appium or other automation stacks.
-Knowledge of test automation patterns (ex: Page Object), Understanding of GoF patterns is beneficial.
- Working with APIs and native android or ios clients.
- Engineering Mindset with the ability to translate from functionality to test scenarios covering corner cases.
Good to have Skills:
• Experience with high traffic websites and 24/7 operation.
• Hands-on experience with both white box and black box testing.
• Experience in CI / CD, infra strack knowledge (docker, K8s, public clouds).
• Familiar with Microservices vs Monolithic architecture.
- Flexibility in being able to adapt to newer trending stacks.
- Communicate with the backend, frontend, and computer vision developers to make sure that the application pipeline works and push changes to the staging environment.
- Refactoring code and ensuring MVC architecture is followed.
- Work with technologies such as Docker, MongoDBCompass, Git, and Figma.
- Co-Review pull requests with the lead developer and merge the code to the appropriate branch.
- To be able to follow deadlines and work with the development team to ensure that the product pipeline is working smoothly.
- Write clear and consistent code that is easily readable and understandable.
- Willingness to learn and master new concepts.
of the infrastructure.
Job Title: Android Developer
Experience: 0-1 years
Job Type: Full-time In-office
Job Location: Gurgaon
JOB DESCRIPTION DUTIES & RESPONSIBILITIES
➢ Translate designs and wireframes into high-quality code.
➢ Design and build, and maintain high-performance, reusable, and reliable applications for the
Android platform/Java code
➢ Identify and correct bottlenecks and fix bugs to improve application performance.
➢ Work with outside data sources and APIs
➢ Help maintain code quality, organization, and automatization
➢ Unit-test code for robustness, including edge cases, usability, and general reliability
➢ Ensure the best possible performance, quality, and responsiveness of the application
QUALIFICATIONS & REQUIREMENTS
➢ BS/MS degree in Computer Science, Engineering, or a related subject
➢ Proven software development experience and Android app development
➢ Strong knowledge of Android SDK, different versions of Android
➢ Familiarity with RESTful APIs to connect Android applications to back-end services
➢ Strong knowledge of Android UI design principles, patterns, and best practices
➢ Experience working with remote data via REST and JSON
➢ Experience with offline storage, threading, and performance tuning
➢ Ability to design applications around natural user interfaces, such as “touch.”
➢ Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
➢ Knowledge of the open-source Android ecosystem and the libraries available for common tasks
➢ Ability to understand business requirements and translate them into technical requirements
➢ Familiarity with cloud message APIs and push notifications
➢ A knack for benchmarking and optimization
➢ Understanding of Google’s Android design principles and interface guidelines
➢ Proficient understanding of code versioning tools, such as Git
➢ Familiarity with continuous integration
Senior Full Stack Developer
Position: Senior Full Stack Developer
Experience Required: up to 5 years
Positions: 02
About us:
Saakh is building a social networking platform for businesses who sell on credit in order to solve for their payment collection challenges faced by every seller on a day to day basis. Our vision is to make payments collections timely and automatic for these businesses. Saakh is building a community of trustable businesses. We are building an eco-system where a business who has cheated once can never cheat again.
Job Description
We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. You will work closely with founder and CTO to discuss the strategy and to implement the said aforesaid within the deadlines. Saakh is a fast-moving start-up who is at the early stages, timely execution is of paramount importance. Full-stack developers will be required to see out a project from conception to the final product, requiring good organizational skills, attention to detail and ability to build team and to lead.
Job Responsibilities:
- Developing front end website architecture and Designing user interactions on web pages.
- Developing back-end website applications.
- Creating servers and databases for functionality.
- Ensuring cross-platform optimization for mobile phones.
- Ensuring responsiveness of applications.
- Working alongside graphic designers for web design features.
- Seeing through a project from conception to finished product.
- Designing and developing APIs.
- Staying abreast of developments in web applications and programming languages.
Job Requirements:
- 5+ years of prior experience of full stack development
- Degree in computer science.
- Strong organizational and project management skills.
- Proficiency with fundamental front-end languages such as Flutter, HTML, CSS, and JavaScript.
- Familiarity with JavaScript frameworks such as Angular JS, Jquery
- Proficiency with server-side languages preferably Laravel PHP
- Familiarity with database technology such as MySQL, Oracle, and MongoDB.
- Experience with Git, SVN, or other version control tools;
- Excellent verbal communication skills.
- Good problem-solving skills.
- Brilliant leadership qualities
- High sense of integrity is a must.
Are you one of us?
We welcome you to Saakh’s family.










