
1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams
2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database
4. Meet personal/team qualitative and quantitative targets
5.Providing complete information about the product to the customer.
6.Solving all product or service related issues of the customers.
7.Keeping a proper record of the customers.
8.Maintaining and updating the information of the customers regularly.
9.Maintaining a pleasant working environment for your team.
10.Creating policies and procedures.
11.Conducting quality assurance surveys with customers and providing feedback to the staff.

About Ytviews Digital Media
About
YTVIEWS.IN means Your Trusted Views is asia’s top social media marketing website with 10000+ active clients working in more than 20 countries. YTVIEWS DIGITAL MEDIA PVT LTD is a social media marketing & branding company in 2017. www.ytviews.in Alexa rank is among top 30000 websites in the world. YTVIEWS have been working on 7 new social media products & app which will be launched in upcoming days.Our organisation have expertise and decimates team globally to give the best campaign support & giveng delivery on time.In 2024 we will be bring our social exchange platform where bloggers and creators can submit and share their content online.
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Job Title: Auditor – Management Systems
Department: Technical
Reporting to: Technical/Operations Manager or Certification Manager
Location: Ahmedabad (with travel as required)
Employment Type: Full-Time
Role Overview:
The Auditor – Management Systems is responsible for planning, executing, and reporting audits of client
organizations to evaluate their compliance with applicable ISO standards. The auditor is expected to adhere to the
principles of ISO/IEC 17021-1 and ISO 19011, ensuring audits are conducted with competence, impartiality, and
consistency. The role also contributes to business development by identifying new opportunities and referring
potential clients through professional interactions and personal networks.
Key Responsibilities:
1. Audit Planning and Preparation
• Review client scope, management system documentation, and audit history.
• Prepare risk-based audit plans, checklists, and schedules as per ISO 19011 and ISOQAR procedures.
• Coordinate with clients to finalize logistics and ensure audit readiness.
2. On-Site and Remote Auditing
• Conduct Stage 1, Stage 2, Surveillance, Re-certification, Transfer, and Special Audits.
• Evaluate conformity against applicable standards such as ISO 9001, 14001, 45001, 27001, 22000, 50001,
etc.
• Apply the process approach, risk-based thinking, and effective sampling techniques.
• Conduct opening and closing meetings, collect objective evidence, and record audit findings.
3. Reporting
• Prepare detailed, accurate, and timely audit reports, including observations, nonconformities, and
improvement opportunities.
• Submit reports and associated documentation as per internal timelines and quality requirements.
4. Client Engagement
• Interact professionally with client representatives across functions—Quality, EHS, IT, HR, Operations, and
Management.
• Provide clear and constructive feedback, explain audit findings, and guide clients on next steps without
consulting.
5. Compliance and Professional Development
• Maintain impartiality, confidentiality, and ethical conduct at all times.
• Comply with ISOQAR India’s internal procedures, accreditation requirements, and applicable standards.
• Participate in calibration meetings, witness audits, and refresher training programs.
• Continuously upgrade knowledge of standards, industry practices, and audit techniques in line with ISO
19011.
6. Business Development Support
• Identify potential business opportunities during client audits and share leads with the Business
Development team.
IIPL/JD/Technical/Auditor V:1 Information Classification: INTERNAL Page 2 of 3
• Promote ISOQAR’s value-added services through audit interactions, professionalism, and client
satisfaction.
• Facilitate acquisition of new clients by leveraging professional connections and referring prospects from
your own network.
Qualifications:
Education:
• Bachelor's degree in Engineering, Science, IT, or Environmental Science.
• Additional technical certifications relevant to industry sectors are a plus.
Professional Certifications:
• IRCA/CQI Certified Lead Auditor in one or more Standards
Experience:
• Minimum 5 years of relevant industry or auditing experience.
• Minimum 15–20 third-party audits conducted (as Lead or Support Auditor). [Preferred]
• Exposure to diverse sectors like manufacturing, IT, pharma, infrastructure, services, etc. [Preferred]
Skills & Competencies:
• In-depth knowledge of ISO standards and audit methodology.
• Familiarity with ISO 19011 auditing principles and techniques.
• Strong communication, analytical, and report-writing skills.
• Time and resource management across multi-location audits.
• Professionalism, integrity, and result orientation.
• Proficiency in MS Office
Key Performance Indicators (KPIs):
• Number of audits completed within schedule and quality standards.
• Timeliness and accuracy of audit reports.
• Client satisfaction and feedback.
• Leads and referrals generated for business development.
• Compliance with accreditation and internal audit performance reviews.
Travel Requirements:
• Willingness to travel extensively (60–80%) across India and occasionally overseas.
• Flexibility for hybrid audits (on-site and remote formats).
Review & Development:
• Annual performance appraisal based on audit output, quality, and client satisfaction.
• Participation in competency evaluation, witnessed audits, and standard upgrades.
• Access to continuous learning and development programs.
IIPL/JD/Technical/Auditor V:1 Information Classification: INTERNAL Page 3 of 3
About Alcumus ISOQAR
Alcumus ISOQAR, part of the global Alcumus Group, is one of the world’s leading certification and assurance bodies. Serving
over 27,000 organizations worldwide, Alcumus ISOQAR helps businesses achieve internationally recognized standards in:
• Quality Management (ISO 9001)
• Environment & Sustainability (ISO 14001, ISO 50001, ISO 14064, RJC, BRSR, ESG)
• Occupational Health & Safety (ISO 45001, FLS Audits, Safety Audit)
• Information Security & Cybersecurity (ISO/IEC 27001, PCI DSS, SOC 2, GDPR, NIST)
• Food Safety & Hygiene (ISO 22000, BRCGS, FSSC 22000, HACCP, GMP)
Our services go beyond certification. We deliver value through training, advisory, verification, and assurance solutions that build
resilience, ensure regulatory compliance, and drive sustainable business performance.
About Alcumus Group
Headquartered in the United Kingdom, Alcumus Group is a globally recognized provider of technology-enabled risk
management, ESG, compliance, and certification solutions. With offices and operations across the UK, North America, and
Asia, Alcumus empowers over 50,000 organizations globally—from SMEs to Fortune 500 companies—to create safer, more
sustainable, and more resilient businesses.
The group’s diverse portfolio includes industry-leading brands such as:
• Alcumus ISOQAR – Certification & Assurance Services
• Alcumus SafeContractor – Contractor and Supply Chain Risk Management
• Alcumus Info Exchange – Enterprise Risk & Compliance Software
• Planet Mark – Carbon Reduction & Sustainability Certification
• SafeHR – Human Resource Compliance & Support Solutions
• Alcumus eCompliance – Health & Safety Software
• ContractorCheck – Compliance for Contractors & Subcontractors (Canada)
With a strong commitment to innovation, compliance, and ESG leadership, Alcumus helps clients across sectors like
manufacturing, construction, IT, pharmaceuticals, food, finance, and public services to anticipate risk, achieve certification, and
demonstrate their commitment to sustainability and governance.
Why Work With Us
Joining Alcumus ISOQAR means becoming part of a globally respected organization that is shaping the future of compliance,
certification, and sustainability.
Here’s what sets us apart:
• Purpose-Driven Work: Be part of meaningful missions—enabling safer workplaces, cleaner environments, and
stronger businesses.
• Global Reach, Local Expertise: Engage with a network of global professionals, clients, and partners across diverse
industries and geographies.
• Continuous Learning: Access world-class training, global auditor forums, upskilling platforms, and standard updates.
• Ethics & Excellence: Operate within a culture that values integrity, impartiality, technical rigor, and client success.
• Innovation-Backed Services: Leverage cutting-edge platforms and tools to deliver digital-first, efficient, and scalable
audit and assurance services.
• Career Growth & Mobility: Be part of an organization that invests in its people, with clear pathways for progression,
leadership, and international exposure.
At Alcumus, we don’t just certify – we enable businesses to thrive, protect people, and care for the planet.
Senior Data Engineer
About Pro Football Focus (PFF)
Pro Football Focus (PFF) is a global leader in sports analytics, delivering the most comprehensive football data and insights in the industry. Trusted by all 32 NFL teams and numerous collegiate programs, PFF transforms game film into advanced analytics and decision-support tools that power winning strategies.
With a strong focus on data science, engineering excellence, and innovation, PFF builds scalable data platforms that process massive volumes of structured and unstructured football data — enabling teams, media, and fans to make smarter, data-driven decisions.
Key Responsibilities
- Design and build scalable ETL pipelines for large-scale data transformation and ingestion
- Handle both one-time bulk data migrations and real-time streaming data updates
- Develop and maintain data workflows that ensure reliability, quality, and performance
- Design efficient data storage strategies using relational and columnar databases
- Make architectural decisions on when to use columnar vs relational systems
- Work with and contribute to data lake architectures and data warehousing solutions
- Optimize query performance and data modeling strategies
- Collaborate with backend engineers, data scientists, and product teams
- Contribute to API layers including GraphQL integrations where required
- Ensure best practices around data governance, scalability, and observability
Required Skills & Experience
- 5+ years of relevant experience in Data Engineering
- Strong experience writing and maintaining ETL pipelines
- Hands-on experience with large-scale data transformation and storage
- Solid understanding of:
- Relational databases (e.g., PostgreSQL, MySQL)
- Columnar databases (e.g., Redshift, Snowflake, ClickHouse)
- Knowing when and why to use each
- Strong understanding of Data Lake concepts (S3-based architectures, partitioning, storage layers, metadata management)
- Experience with Data Warehousing concepts (dimensional modeling, star schema, fact/dimension tables)
- Familiarity with GraphQL and data API exposure
- Experience working in AWS ecosystem (S3, Redshift, Glue, Lambda, etc.) preferred
- Strong SQL skills and query optimization knowledge
- Good understanding of performance tuning and scalable system design
Nice to Have
- Experience working with streaming systems (Kafka/Kinesis)
- Experience with infrastructure-as-code
- Exposure to analytics-heavy or sports/media domains
- Experience building or contributing to data lake architecture
Are you passionate about backend development and eager to learn real-world skills? We're looking for a Node.js Intern who is excited to grow, explore, and build with experienced developers.
About the Opportunity:
Join a fast-paced, collaborative environment where learning is the core focus. You’ll work alongside experienced developers, contribute to real projects, and sharpen your skills in Node.js, APIs, databases, and modern backend architectures.
What We’re Looking For:
- Basic knowledge of JavaScript & Node.js
- Curiosity to learn and improve daily
- Eagerness to take ownership and ask questions
- A team player with a positive attitude
You’ll Get To:
- Learn by working on live projects
- Understand backend design and API development
- Collaborate with a supportive and skilled dev team
- Gain experience with tools like Express.js, MongoDB, Git, etc.
Ideal For:
Students, recent grads, or self-taught devs looking for real-world exposure.
We are hiring a SAP BTP CAPM Consultant with a minimum of 6 years of experience in building applications using SAP’s Cloud Application Programming Model (CAPM). Strong hands-on experience with Node.js or Java in BTP, OData services, and deployment in Cloud Foundry is required. Experience with SAP HANA DB and BAS (Business Application Studio) is preferred.
- Professional experience in enterprise java software development using Spring MVC framework , RESTful APIs and SOA
- Experience working in Cloud(AWS)
- Outstanding problem solving skills
- API Development experience
- Exposure to monitoring tools such as ELK, Splunk
- Experience with Selenium for UI automated tests written in Cucumber or Scala
- Able to handle day-to-day challenges and owning the resolution of issues as they arise.
👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.
REQUIREMENTS:
- 16+ years of experience in designing and developing technology solutions using a variety of platforms, languages, and tools, with at least 5+ years of software architecture experience
- Strong background into Devops, Azure, Java, .NET, all mobile, web and backend solutions
- Ability to think breakthroughs by leveraging new age technologies and a deep understanding of the client’s business and the industry they operate in
- Ability to lead by example by picking up coding of complex functionalities when required
- Strong understanding of technology and the ability to deep dive into a technology problem
- Ability to influence key client stakeholders on their technology and operations strategy
- Vast experience in owning delivery of complex technology solutions for global clients
- Ability to multitask and own multiple technology tracks simultaneously in a globally distributed delivery setup
- Experience in creating cutting edge technology solution by collaborating with other world class technologists
- Balanced approach that aligns technology-based solutions with customer needs
- Visible thought leadership through technology blogs, whitepapers, presentations etc.
- Fluent verbal and written language skills and ability to convey a message in a simple and structured manner, customized to the audience and to the mode of communication
RESPONSIBILITIES:
- Owning the technology health of the project / account on all key metrics
- Ensuring projects / accounts meet technical standards of governance, technology standards and best practices
- Owning the long term as well as the short-term technology strategy of your project / account
- Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings
- Conceptualizing and owning the technical architecture and design of the projects you are influencing
- Harnessing your consulting skills in a culture that promotes opportunities to provide thought leadership and breakthrough solutions for our clients.
- Running workshops internally and with customers on technology and business topics to create new solution areas and use cases
- Communicating and driving adoption of organizational technology initiatives in your account
- Mentoring and managing team members, by giving constant on-the-job feedback, and by providing guidance
- If you are aligned with a Center of Excellence (CoE) or practice –
- Defining the vision for the practice/CoE, creating plan/budget for the practice
Role Responsibilities
- Support Infor WMS 2000
- Work on enhancement/customization on Infor WMS 2000
- Analysis of business requirements
- Application maintenance and enhancement
- Testing and documenting
- Supporting current software package
Roles & Responsibilities:
We are looking for a Senior Network Engineer to be responsible for the development and support of a complex networking infrastructure critical to the operation of the Company. This position will develop technical solutions to complex problems requiring the regular use of ingenuity and creativity.
- Maintain, test, and monitor complex local area and wide area network designs encompassing multiple technologies using established procedures and tools.
- Diagnose network issues and provide problem resolution in a timely manner.
- Develop and maintain all network component and system configurations.
- Design, install, and support networking systems and operations.
- Troubleshoot network performance issues.
- Analyse system errors or failures and work to resolve issues. Escalate as necessary to maximize system availability.
- Provide technical support to peers and guidance to users.
- Evaluate new network technologies and make recommendations regarding the integration of relevant technologies into the existing network. Recommend upgrades, patches, and new applications or equipment.
- Maintain knowledge of emerging technologies and enhanced applications.
- Create and maintain network systems documentation and asset management information.
Qualifications:
- 9+ years of networking systems experience is required.
- Experience with Cisco products and support services and procedures is essential; Cisco certifications are preferred, but not required.
- Expert level experience with Cisco Nexus Switching equipment required.
- Expert level experience with Cisco /FMC/ASA Anyconnect.
- Expert level experience with Cisco ISE, posturing RADIUS, TACACS.
- Experience with F5 LTM.
- Expert level experience with routing protocols (EIGRP, OSPF, BGP, DMVPN, IPSEC VPN).
- Expert level experience with L2 technologies (VPC, VTP, port channels)
- Experience with Palo Alto firewalls, and Meraki WIFI/SD WAN.
- Experience with network related tasks with AWS.
- Must be able to work flexible hours on-site and remotely.
- Must be able to work in a complex, dynamic team environment with minimal supervision and possess good organizational skills.
- Strong interpersonal skills are needed to work well with a talented team of infrastructure support personnel and application developers.
- CCIE certification - preferred
- Ability to communicate with individuals at all levels in the Company and with various business contacts outside of the company in an articulate, professional manner.
- Ability to organize, prioritize and handle multiple assignments on a daily basis.
- Strong knowledge in Java and Golang.
- REST API experience/writing gRPC services is a must.
- Experience with CI/CD, Docker, Kubernetes, AWS is necessary.
- Experience in building Android mobile applications a big plus.
- Strong knowledge of database systems and experience working on scalable systems is preferred.
- Experience in writing readable and maintainable code with proper documentation.
- Have burning desire and fire to work hard, quick learner, hunger to succeed, and have fun at the same time.
- No politics. No rules. No micromanagement. Just get the work done with great code quality.
- One who can understand product development and foresee future product features.










