
1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams
2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database
4. Meet personal/team qualitative and quantitative targets
5.Providing complete information about the product to the customer.
6.Solving all product or service related issues of the customers.
7.Keeping a proper record of the customers.
8.Maintaining and updating the information of the customers regularly.
9.Maintaining a pleasant working environment for your team.
10.Creating policies and procedures.
11.Conducting quality assurance surveys with customers and providing feedback to the staff.

About Ytviews Digital Media
About
YTVIEWS.IN means Your Trusted Views is asia’s top social media marketing website with 10000+ active clients working in more than 20 countries. YTVIEWS DIGITAL MEDIA PVT LTD is a social media marketing & branding company in 2017. www.ytviews.in Alexa rank is among top 30000 websites in the world. YTVIEWS have been working on 7 new social media products & app which will be launched in upcoming days.Our organisation have expertise and decimates team globally to give the best campaign support & giveng delivery on time.In 2024 we will be bring our social exchange platform where bloggers and creators can submit and share their content online.
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Job Description
We are looking for a talented Java Developer to work in abroad countries. You will be responsible for developing high-quality software solutions, working on both server-side components and integrations, and ensuring optimal performance and scalability.
Preferred Qualifications
- Experience with microservices architecture.
- Knowledge of cloud platforms (AWS, Azure).
- Familiarity with Agile/Scrum methodologies.
- Understanding of front-end technologies (HTML, CSS, JavaScript) is a plus.
Requirment Details
Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Proven experience as a Java Developer or similar role.
Strong knowledge of Java programming language and its frameworks (Spring, Hibernate).
Experience with relational databases (e.g., MySQL, PostgreSQL) and ORM tools.
Familiarity with RESTful APIs and web services.
Understanding of version control systems (e.g., Git).
Solid understanding of object-oriented programming (OOP) principles.
Strong problem-solving skills and attention to detail.



Requirements
- 2+ years of experience in professional Web Development
- Proven software development experience in Core PHP, Codeigniter, WordPress; Laravel is a plus.
- Must have 1+ yrs experience in VueJs or React.Js
- Experience in ReactJs, NodeJs is a plus.
- Excellent Software Design and Architecting capabilities
- Complete familiarity with client-side scripting and Angular JS, Ember JS , JavaScript frameworks, including jQuery.
- Complete familiarity and expertise in web markup, including HTML5, CSS3.
- Expertise in third party API integration - payment gateways, Storage, Streaming services, etc.
- Complete familiarity and experience working with JSON / XML and REST API structure
- Familiar with Continuous Integration/Continuous Deployment technologies such as Bitbucket, Jenkins and Git
- AWS/Google Cloud Deployment is a must; Devops capability is a plus.
- Excellent knowledge of relational databases, version control tools and of developing web services.
- Sound Database experience with MySQL and PostgreSQL experience
- A sound knowledge of Object-Oriented (OOPS) Programming & Design Pattern.
- Agile and Iterative (TDD) development expertise.
Position - Category Head
Location - Mumbai ( Remote for now)
We are looking for a Category Head to manage a group or category of products for our company. You will be the one responsible for the pricing and overall promotion of a product category to maximize consumer appeal. Relationships with vendors and product range management will also be part of your duties.
- An excellent category Head must have extensive experience in understanding consumer needs and the retail environment. They must have a commercial mindset and full comprehension of marketing and sales principles. Exceptional communication skills are also key for category Head.
- The goal is to increase sales and profitability of business to drive sustainable growth.
Role:
- Creating and developing a long-term plan and strategy for development of the category.
- Develop strong working relationships with buying, marketing and merchandising teams.
- End to end management of product i.e. from supplier to customer.
- P&L owner for the group of categories managed.
- Team Management: manage a team of Category Owners, Catalogue, and Vendor Acquisition resources. Develop and coach team.
- Manage Portfolio of Categories: New brand acquisition and pricing strategy, Managing product portfolio and inventory management. Shape long term portfolio expansion built on macro trends.
- Vendor management: vendor sourcing & management, vendor relationship management.
- Customer management: Managing key customer relationships, developing multiple channels, optimizing omni channel sales- through mix of online and offline sales.
- Marketing: Manages and optimizes marketing spends on the category group. Working closely with digital marketing team to optimize spends across different digital channels.
- Category Analytics: proficient in analytics to identify growth areas and execute
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Support all internal and external HR-related inquiries or requests.
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Maintain digital and electronic records of employees.
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Assist with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts.
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Assist with performance management procedures.
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Schedule meetings, interviews, and HR events and maintain agendas.
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Coordinate training sessions and seminars.
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Perform orientations and update records of new staff.
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Produce and submit reports on general HR activity.
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Complete termination paperwork and exit interviews.
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Keep up to date with the latest HR trends and best practices.

Who We are
At e6data (https://e6x.io/">https://e6data.io) we’re building core algorithms that makes querying 25 - 200X more performant (i.e. faster and/or cheaper) than every other analytics platform in the world. This results in billions of dollars of value unlocked across faster analytics, savings on compute / infra, and new use cases becoming possible.
Our core team has 100+ years of combined experience and 10+ patents across diverse but complementary disciplines like real time databases, time series databases, SQL OLAP engines, distributed computing platforms, stream processing, and log analytics. Two of the founding team are second time founders with past exits.
We are passionate about solving the deepest and most important problems in computer science, and believe in making our technology available to customers regardless of their location, size, or budget. Our vision is for e6data to power every analytical workload in the world - regardless of deployment scenario (cloud, on-premise, edge), across every use case (end user queries, ETL / data pipelines), and every latency requirement (batch, streaming / real time).
What you'll do?
- Write awesome code
- The focus will be on performance of our data platform
- Identify tactical and long-term product improvements (could be code, script, etc.)
- Responsible for Planning and executing Metadata and Governance tool supports
- Build our internal Data Platform using exdata
- Adding scalable functionality to the system for new features like UDF's, sql functions etc
What are we looking for?
- Worked with Python for a minimum of 2 years
- Well versed with Django REST framework
- Knowledge of document based data stores like MongoDB
- Strong team player
- A passion for continuous learning and growth (both at a personal and team level)
- Experience (or enjoys) working in a startup will be an added advantage
Responsibilities:
- Executing implementation of strategic and operational SEO Strategies- On-Page, Off-Page & Technical SEO
- Performing an in-depth page analysis using various SEO tools & extension- Search Console, Analytics, SEMrush, Ahrefs, etc
- Performing technical and On-Page SEO analysis to identify and execute website optimization strategies to boost organic traffic and conversions
- Executing and monitoring data based on SEO targets and timelines- KPIs and OKRs in alignment with business strategy
- Coordinating with internal and external stakeholders across the organization to get things done on time
- Staying on top of SEO news, Google Updates and so on and implement them in relevant day-to-day activities
- Creating optimized content for product pages and blogs in lines with SEO best practices that can break the clutter online
- Doing competitive analysis to fill in the SEO and content gaps for various product and landing pages
- Find out-of-the-box topics based on competitor analysis, trending topics, and various SEO tools
Requirements:
- 0-1 years of experience
- Basic analytical mindset for understanding SEO KPIs and handling Data
- Excellent in English verbal and written communication skills
- Comfortable in writing and editing content
- Comfortable with technical analysis and adept at learning things quickly
- Knowledge of Excel and Google Sheets- formulas, formatting, etc
- Adept with basic formatting, eye for detail, thorough research and analysis
- Proactive, responsible, hard-working, and diligent
- Ability to meet deadlines
Skills Required: Analytical Skills, Strategic Thinking, MS Office, Fluent in English, Writing Skills
If you want to learn and implement in-depth organic marketing, churn out SEO-friendly pages, have an eye for detail, and if data analysis does NOT scare you off- we'd love to meet you!



