Technical Manager (.Net)

About SmartQ

A leading B2B Food-Tech company built on 4 pillars-great people, great food, great experience, and greater good. Solving complex business problems with our heart and analyzing possible solutions with our mind lie in our DNA. We are on the perpetual route of serving our clients wholeheartedly. Armed with the stability of an MNC and the agility of a start-up, we have spread across 17 countries, having collaborated and executed successfully with 600 clients. We have grown from strength to strength with a blend of exuberant youth and exceptional experience. Bengaluru, being our headquarters, is known as the innovation hub and we have grown up to be the global leader in the institutional food tech space. We were recently acquired by the world's largest foodservice company – Compass group which has an annual turnover of 20 billion USD.  

In this role, you will:

1. Collaborate with Product & Design Teams Work closely with the Product team to ensure that we are building a scalable, bug-free platform. You will actively participate in product and design discussions, offering valuable insights from a backend perspective to align technology with business goals.

2. Drive Adoption of New Technologies

You will lead brainstorming sessions and define a clear direction for the backend team to incorporate the latest technologies into day-to-day development,continuously optimizing for performance, scalability, and efficiency.

3. RESTful API Design & Development:You will ensure that the APIs you design and develop are well-structured, following best practices, and are suitable for consumption by frontend teams across multiple platforms. A key part of your role is making sure these APIs are scalable and maintainable.

4. Third-Party Integration Support:As we sometimes partner with third-party providers to expedite our market entry,you’ll work closely with these partners to integrate their solutions into our system.This involves participating in calls, finding the best integration methods, and providing ongoing support.

5. AI and Prompt Engineering:With AI becoming more integral to backend development, you’ll leverage AI to speed up development processes and maintain best practices. Familiarity with prompt engineering and AI-driven problem-solving is a significant plus in our team.

Must-Have Requirements:

• Strong expertise in Python, microservices, backend development and scalable architectures.
• Proficiency in designing and building REST APIs.
• Experience with unit testing in any testing framework and maintaining 100% code coverage.
• Experience in working with NoSQL DB.
• Strong understanding of any Cloud platforms such as - GCP/AWS/Azure.
• Profound knowledge in Serverless design pattern .
• Familiarity with Django or Webapp2 or Flask or similar web app frameworks.
• Experience in writing unit test using any testing framework.
• Experience collaborating with product and design teams.
• Familiarity with integrating third-party solutions.

Good-to-Have Requirements:

• Educational background includes a degree (B.E/B.Tech/M.Tech) in ComputerScience, Engineering, or a related field.  
• 4+ years’ experience as a backend/cloud developer.
• Good understanding of google cloud platform.
• Knowledge of AI and how to leverage it for day-to-day tasks in backend development.
• Familiarity with prompt engineering to enhance productivity.
• Prior experience working with global or regional teams.
• Experience with agile methodologies and working within cross-functional teams.

Assistant Technical Project Manager

Exp: 2-3 Years

Salary: 40-50k INR Per Month

Location: In Office, Ahmedabad. 

Acceptable Notice Period: Immediate To 30 Days

Qualifications:

1. 2-3 years of experience in project management or a technical role.

2. Strong understanding of project management methodologies (e.g., Agile, Waterfall).

3. Excellent organizational, time management, and problem-solving skills.

4. Strong written and verbal communication skills.

5. Proficiency in project management tools (e.g., Jira, Asana, Trello).

6. Knowledge of software development lifecycle and testing methodologies.

Experience

-3-6 years of experience in an HR Generalist role in a startup

-Bachelor’s degree (or equivalent) in human resources management or similar field Knowledge of applicant tracking systems

Role and Responsibilities

• Should have worked on end to end talent management - hire to retire model Should be able to take us through the employee lifecycle process
• Should be good at interacting with people and should have done the following: Conduct review and appraisal cycle across teams
• Look after employees' growth who is ready for promotion, who needs to do something different within the organization, who are the high potentials
• How to measure performance
• Benchmarking compensation across companies
• Attrition planning
• Succession planning
• Driving Learning & Development across company
• Ensuring cultural homogeneity
• Employee engagement
•  Performance Management and its process
• Compensation benchmarking

Talent Acquisition

• Coordinate with hiring managers to identify staffing needs and candidate selection criteria
• Source applicants through online channels, such as LinkedIn and other professional networks
• Create job descriptions and interview questions that reflect the requirements for each position
• Compile lists of most-suitable candidates by assessing their CVs, portfolios, and references
• Organize and attend job fairs and recruitment events to build a strong candidate pipeline
• Maintain records of all materials used for recruitment, including interview notes and related paperwork, to share with key stakeholders.

Onboarding & Induction

Should have done the following:

• Plan and execute staff welfare programs.
• Provide a presentation to new joiners about HR policies of the company. Discuss about future planning and expansion of company with employees Organize health awareness programs for employees.
• Take care of maintaining a good relationship between employee and employer

Employee Grievance Handling:

 Should have been involved in the below:

• Prepare and maintain employee retention policy.
• Handle and resolve grievances of employees.
• Resolve problems between employee and employer regarding different issues eg: compensation, processes, policies, etc. Share instances of any difficult issue resolved.

Skills

• Proficiency in documenting processes and keeping up with industry trends.
• Excellent interpersonal and communication skills.
• Exceptional ability to screen candidates, compile shortlists and interview candidates.
• Experience in creating awareness of the company brand and establishing professional relationships with candidates.

Benefits

Too lazy to cook food? Delicious lunch served at office.

ESOPs, based on grade level

Comprehensive Health Insurance plans

1. Developing content marketing strategies for blogs, websites and other platforms and implementing them. 
2. Collaborating with the SEO team and creating optimized content for the blogs and website. 
3. Use Google Trends, Google Search Console,Google Analytics, Google Data Studio and other tools for content creation and marketing. 
4. Drive traffic to company pages through various search engine marketing strategies. 
5. Creating, reviewing and publishing engaging content for blog, website, social media, ad campaigns and other marketing requirements. 
6. Actively promoting our blog and pitching articles to relevant platforms (guest blogging) to increase website traffic. 
7. Constantly analyzing the content KPIs and updating the content accordingly. 
8. Develop and manage projects and team members, including delegating tasks, reviewing team member work, adhering closely to deadlines and to budget, developing and revising ideas, and implementing projects.

The ideal candidate must have: 

1. 3+ years of total experience in content writing, content management and  .
2. 2+ years of experience in leading a team.
3. Knowledge of SEO best practices and web traffic metrics. 
4. Knowledge of various content marketing tools, 
5. Great time management skills, organizational skills, and team spirit. 
6. Excellent writing skills in English. 

JOB DESCRIPTION

Job Title

Digital Marketing Executive

Department

Marketing

1.  Job PURPOSE:

Planning, developing, implementing and managing the overall digital marketing strategy. In addition, they are responsible for managing, guiding and training digital marketers and other marketing positions in the team.

2.  ROLES & RESPONSIBILITIES:

l Responsible for formulation and execution of the company’s Digital Marketing Strategy

l Creation and management of website

l Independently managing all digital marketing activities

l Set up and management of Linked in and twitter accounts

l Writing blogs and content on digital forum to ensure visibility

l Responsible to develop and implement the Online Marketing and Brand Positioning strategies

l Create key reporting and performance indicators based on business requirements

l Brand management on the digital forum

3.  EXPERIENCE REQUIRED:

     Overall :   3 - 5 yrs           

4.  TECHNICAL SKILLS:

Primary Skills

l  3+ years experience as a Digital Marketing Professional

l Understanding the importance of the Website

l Experience in Email marketing and carry it to the digital forum

l Social media marketing - visibility

l Experience in branding

l Must understand page optimization and off page optimization,

l Understand the value of Search engine optimization but as a complementary skill.

l Blog writing and Content generation

Secondary Skills

l Knowledge on Google certification and Google analytics, Google AdWords

l  Setting up tracking systems for marketing campaigns and online activities

l Experience in Website maintenance and press releases

l Latest marketing techniques

Desired Skills

l Experience in IT product based company

l Advanced web ranking

l Knowledge on Google webmaster, Keyword planner, Google trends

l Online Reputation Management

5. ABILTY

l Excellent Communication Skills

l Good conceptualization skills

l Excellent computer and web related skills

l Quick grasping skills

l Initiation

l Time management

l Dedication and ownership

6 .EDUCATIONAL QUALIFICATION :

Preference: MBA ( Marketing ), BBA

Age between 26 Year to 30 Years

- Develop hybrid mobile app for iOS and Android platform using Flutter framework

- Hands of experience in Flutter

- Proven software development experience

- Flutter/ React Native Developer
Developed at least 2 apps and live

Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.

• Translating designs and wireframes into high quality code
• Designing and maintaining high performance, reusable, and reliable Java code
• Ensuring the best possible performance and quality of the application
• Identifying and fixing bugs
• Helping maintain code quality and automatization

Desired Candidate Profile

JD -

Given our business model, where our customers pay us over time, Customer experience is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a leader to own driving success for our customers. This role includes responsibilities for Customer experience, retention and Customer Success (e.g., onboarding, support, services, adoption, advocacy, retention, etc.)

• Drive Customer Experience Outcomes
• Define and Optimize Customer Lifecycle
• Manage Customer Experience Activities
• Measure the Effectiveness of Customer Experience processes
• Build a World-class Team
• Inspire Customer Success Across Company

Requirements -

• 1-4 years experience in leading customer-facing organizations
• Ability to manage influence through persuasion, negotiation, and consensus building
• Ideally combined background in E-commerce or Saas industries
• Strong empathy for customers AND passion for revenue and growth
• Deep understanding of value drivers in recurring revenue business models
• Analytical and process-oriented mindset
• Demonstrated desire for continuous learning and improvement
• Enthusiastic and creative personality with the ability to inspire others
• Excellent communication and presentation skills

Duties and Responsibilities

- Guide team development efforts towards successful project delivery.

- Provide technical leadership to teammates through coaching and mentorship.

- Maintain high standards of software quality within the team by establishing good practices and habits.

- Assist in the collection and documentation of user's requirements, development of user stories, estimates and work plans.

- Design, develop, and unit test applications in accordance with established standards.

- Participate in peer-reviews of solution designs and related code.

- Develop, refine, and tune integrations between applications.

- Analyze and resolve technical and application problems.

- Adhere to high-quality development principles while delivering solutions on-time and on-budget.

- Research and evaluate a variety of software products.

- Provide third-level support to business users.

- Research and evaluate a variety of software products.

Desired Skills & Experience

1. Must have 2-5 years of experience in independently creating web applications as well as in managing teams.

2. Must be familiar with all the latest technologies in both front-end as well as back-end development.

3. Must have experience with: Angular, Postgresql etc.

4. Experience with Ruby on Rails, Graphql is a bonus.