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Job Description – Product Manager (B2B Ed Tech | UAE Exposure)

Industry: Ed Tech / Corporate Training / SaaS

Department: Product Management

Role: Product Manager – B2B

Location: Bangalore (Onsite)

Work Mode: Onsite

Working Days: 5 Days a Week

Employment Type: Full-Time

Experience: 4 – 8 Years

About Learners Point

Learners Point is a leading global Ed Tech and corporate training organisation, headquartered in the UAE, with a strong footprint across the Middle East (UAE, Saudi Arabia, Qatar, Oman) and expanding operations in India and international markets.

We specialise in professional certification training, corporate upskilling, and career transformation programs across Finance, Accounting, Project Management, Data Analytics, HR, Procurement, IT, and Management domains.

With 500+ globally recognized programs, 100,000+ learners trained, and 300+ enterprise clients, Learners Point delivers scalable, outcome-driven learning solutions for individuals and enterprises.

Role Overview

We are seeking a strategic and execution-focused Product Manager (B2B Ed Tech) with strong UAE / GCC market exposure to drive the development, enhancement, and growth of our enterprise learning platforms, LMS solutions, and corporate training products.

The role requires deep expertise in B2B product management, enterprise client engagement, go-to-market strategy, and cross-functional leadership, working closely with Sales, Engineering, Marketing, L&D, and Leadership teams.

Key Responsibilities

• Own the end-to-end product lifecycle from ideation to launch and optimization.
• Define product strategy, roadmap, and execution plans aligned with business objectives.
• Gather and document requirements (PRD, BRD, FRD, user stories).
• Work closely with enterprise sales and per-sales teams to design scalable B2B solutions.
• Lead product discovery, user research, market analysis, and competitive bench marking.
• Drive LMS, LXP, and corporate learning platform enhancements.
• Collaborate with engineering teams using Agile/Scrum methodologies.
• Support RFP, RFQ, and enterprise bidding processes.
• Ensure on-time delivery, product quality, and performance metrics achievement.
• Analyze product analytics, adoption metrics, engagement data, and revenue impact.
• Act as the voice of enterprise customers and internal stakeholders.

Required Skills & Competencies

• Strong experience in B2B Product Management / Enterprise SaaS
• Hands-on experience with LMS / LXP / EdTech platforms
• Excellent understanding of UAE / GCC enterprise business ecosystem
• Expertise in Agile, Scrum, and product delivery frameworks
• Strong business, analytical, and strategic thinking abilities
• Excellent stakeholder communication and leadership skills
• Experience working closely with CXO stakeholders and enterprise clients

Preferred Qualifications

• Bachelor’s / Master’s degree in Engineering, Business, Product Management, or related field
• Certifications in Agile / Scrum / Product Management are a plus

Work Details

• Location: Bangalore – Onsite
• Working Days: 5 Days a Week
• Work Timings: As per business requirements

Read more about us here - https://www.notion.so/bitespeed/Enterprise-Customer-Success-Manager-0233155a53ee4cc3a10feff055b0b8eb

About the role

We want to keep our customers for life. To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 200+ 5-star reviews (which we openly brag about (https://apps.shopify.com/bitespeed-fb-messenger-chatbot) and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with).

We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team.

What you’ll do

• Your core job is to own our customer relationships, make them successful and fans of BiteSpeed.
• Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.
• Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.
• Managing cross-sells for new products and renewals, owning expansion revenue at an account level.
• Building the playbook for our customer success function to scale for the next stage of growth.

What makes you a good fit

• You care about delivering a service experience that parallels a Michelin star Italian restaurant.
• You genuinely like helping people and making them successful
• You have 2+ years of experience managing enterprise accounts & at a SaaS startup.
• You have a genuine interest in conversations with people from different backgrounds to learn about their lives

• Relevant experience in React JS  5+ Year

• Experience in Hooks, Typescript

• Experience in GraphQL (Query & Mutations)
• Strong experience in Jest for Unit Testing
• Knowledge on docker, K8 and Kafka

We are looking for a Java Developer with minimum 3 to 8 years of experience.

Responsibilities and Duties:

• Java/Java EE application development while providing expertise in the full software development life cycle, from concept and design to testing.
• Contribute to all phases of the development life cycle
• Write well-designed, testable, efficient code
• Ensure designs comply with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

• Manage / Develop the marketing plan and ensure activities planned are carried out.
• Launch social media initiatives, eg sending e-news, posting articles/videos on to Linkedin, social media campaigns etc
• Help organize marketing events (in the UK)
• Drive culture of client care, for example, ensuring service standards are met
• Monitor response of marketing initiatives and follow up on leads generated
• Ensuring our values are upheld and we remain focused on our mission, which includes growth, (via innovation, marketing etc)
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• Excellent (English) written and spoken communication skills are essential since the clients are based in the UK
• Candiate must be helpful, cheerful, create positive energy, keen, ambitious, innovative, self-starter, minimal supervision required
• Expert in social media, including use of Linkedin, publishing videos, blogs etc and able to updating web-sites. Should have good eye for design. 
  
  
  

• Develop new business opportunities with potential customers at all stages of the sales cycle to include targeting, prospecting and presenting business propositions.
• Should be able to understand manage and interpret customer requirements. 
• Work with team to develop proposals that speak to the clients’ needs, concerns, and objectives. 
• To meet prospective clients and give presentations on the company's services to clients. 
• Build and deepen client relationships through proactively suggesting new ideas and opportunities add value to our client’s businesses 
• Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials.
• Establish a good relationship with prospective clients, closures of sales for revenue generation. 
• Communication with clients (after-sales) to maintain the client-relationship

Desired skills:

1. Strong work ethic, highly organized, and a self-starter
2. Excellent written, verbal and interpersonal skills 
3. Detailed and multi-task oriented
4. Mission-driven and highly entrepreneurial mindset
5. At least 3 years of sales and business development experience in the software industry