L2 L3 Testing

Job Title: Senior QA Tester

Experience: 4 - 6 Years

Location: Mohali (Phase 8B)

Responsibilities:

• Independently perform end-to-end manual and automation testing across multiple projects.
• Take full responsibility for project testing, ensuring high-quality deliverables.
• Develop, review, and execute test cases, test plans, and test scripts.
• Implement automation frameworks and scripts to improve testing efficiency.
• Conduct functional, regression, integration, usability, performance, and AI-based testing.
• Identify, document, and track bugs and defects using bug-tracking tools.
• Perform API testing (Postman preferred) and validate system integrations.
• Utilize AI-driven testing methodologies to enhance test coverage and accuracy.
• Collaborate with developers, business analysts, and project managers to understand project requirements and resolve issues.
• Ensure compliance with quality standards and best testing practices.
• Provide detailed reports on test results, defects, and recommendations for improvement.
• Job matching algorithm

Required Skills & Qualifications:

• 4+ years of experience in software testing, including manual and automation testing.
• Strong understanding of SDLC, STLC, and defect life cycle.
• Hands-on experience with test automation tools (Selenium, Cypress, Appium, or similar).
• Experience in testing web and mobile applications.
• Good knowledge of API testing (Postman, REST, or SOAP UI preferred).
• Experience with AI-driven testing frameworks is a plus.
• Strong analytical and problem-solving skills.
• Ability to work independently and take ownership of project testing.
• Excellent communication and documentation skills.

We are looking for an experienced and innovative quality analyst to join our team. The candidate will be responsible for supporting and developing the planning, design and execution of several test plans, test scripts and process plans for different projects.

Responsibilities

• Design, Develop and Execute test strategies, test scenarios, and test plans for new components and help root-cause issues working with software development teams.
• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback.
• Participate in product and feature design with developers, product managers, and business systems analysts.
• Create detailed, comprehensive, and well-structured test plans and test cases.
• Estimate, prioritize, plan and coordinate testing activities.
• Identify, record, document thoroughly, and track bugs.
• Perform thorough regression testing when bugs are resolved.
• Develop and apply testing processes for new and existing products to meet client needs.
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements.
• Stay up-to-date with new testing tools and test strategies.

Qualifications

• Quality Analyst (Manual) = 2 Openings
• Relevant Experience: Manual min 2 years
• Education: BE / BTec/ MCA / MTec / ME / Msc

Location: Gurgaon (Work from Office).

Mandatory: At least Manual 2 years

Job Title: Test Engineer

Job Description:

We are seeking a Test Engineer with 3 to 6 years of experience to join our dynamic testing team. The ideal candidate will have a strong background in manual/Automation testing, excellent communication skills, the ability to write comprehensive test cases, and a deep understanding of the domain in which our products operate. The Manual Tester should be a proactive team player, capable of taking ownership of their work, maintaining good rapport within the team and across other teams, and providing clear and accurate documentation of testing activities. Hands on experience in automation testing and API testing.

Qualifications and Skills:

• 3 to 6 years of experience in manual testing and automation testing.
• Excellent communication skills to effectively collaborate with team members and stakeholders.
• Strong test case writing/execution and Automation scripting skills.
• Deep domain knowledge relevant to the software under test.
• Proactive and self-motivated with a strong sense of ownership.
• Effective documentation and reporting skills.
• Experience with Web Automation is mandatory and mobile automation is an added advantage.
• Experience with API testing.

We are looking for a Senior Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality.

QA engineer responsibilities include:

Designing and implementing tests, debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

The QA technician role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we would like to meet you.

Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.

Responsibilities

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies

Requirements

• Proven work experience in software development
• Proven work experience in software quality assurance
• Strong knowledge of software QA methodologies, tools and processes
• knowledge of Selenium/Appium for web and app automation in android and IOS
• Experience in writing clear, concise and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Hands-on experience with manual and automated testing tools
• Solid knowledge of SQL and scripting
• Experience of 3 years to 8 years
• Experience working in an Agile/Scrum development process
• Experience with performance and/or security testing is a plus.

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.

Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.

Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic

Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

This person MUST have: 

- BE Computer Science, MCA or equivalent. 

- Experience testing IOT devices managed by cloud. 

- Manual testing experience and a desire to learn and work with the latest technologies. Web, Cloud and Mobile App testing. 

- Develop test plans, cases, and scripts; schedule and execute test cycles; contribute to testability & quality of software. 

- Reports all defects accurately; facilitate problem tracking and successful resolution; assess and communicate various risks involved and provide necessary assistance to engineers and stakeholders. 

- Basic knowledge of automation know-how [ API automation, Python] - Test to fail mindset, Solid test strategy experience, well versed with QA processes. - Hands on experience on Performance test angle. 

Experience: 

- Min 1 year experience 

- Not more than 10 year experience. 

Location 

- Remotely, anywhere in India 

Timings:

- 40 hours a week (9 PM IST to 2 AM IST(10 hours in your suitable time) , Monday to Saturday). 

Position: 

- Full time/Direct 

- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc. 

- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period. 

QA Engineer

You will impact our users directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Your job will often require coordination between multiple Development, Product,  Operations and Business groups, so you get to experience a breadth of impact with various groups.

The ideal candidate must be detail oriented, obsessed with customer experience, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.

Position Overview

• You will be responsible for all testing of an entire project across various platforms
• You will own the development and execution of test plans and test cases for multiple features of an application
• You will develop and maintain testing strategies, including manual and automation testing.
• You will ensure comprehensive test coverage by working closely with the product and engineering teams to prioritize testing execution and report on test execution progress and results.
• You will participate in design and specification reviews, and use this information to design test plans.
• You will promote QA productivity through automation, tools, and other best practices.
• You will promote a culture of quality throughout the organization.

Basic Qualifications

• 3+ year of experience working as a Quality Assurance Engineer
• Experience in manual testing across android app, mobile web and desktop applications
• Bachelor's Degree
• Expertise in test methodologies and test processes.
• Ability to understand technical specifications and generate test cases from them
• Good in communicating with developers and technical leaders, even if they are remote.
• Strong organizational skills, ability to track multiple test executions simultaneously and synthesize the results
• Shows creativity and initiative to improve product coverage and effectiveness.
• Should be able to generate test reports and dashboards for management communication.

Job Description:

We are looking for Quality Analysts responsible for ensuring the quality of our products. Your primary responsibility will be to understand the product scope, prepare test cases, and execute test cases and to coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving, sophisticated user experience and product quality is essential.

 Skills Required:

• Should possess excellent knowledge about software testing
• If candidate has done any testing certification or any relevant experience, will be preferred
• Analyzing the requirements from clients
• Should have very good written and verbal communication skills
• Arranging Test Environment to execute the test cases
• Hands on experience to write test plans and test cases.
• Defect Tracking
• Should have keen eye for detail and can create clear, concise detail-oriented test plans/cases

If you are looking forward for this opportunity, kindly apply with us with below asked details:

Total Experience:

CTC:

ECTC:

NP:

Current Location:

Hometown: