branch manager

Role & Responsibilities

The User Researcher is responsible for generating deep, psychology-backed insights into user behavior, motivations, and decision-making within fintech and digital financial products. The role focuses on applying behavioral science, cognitive psychology, and quantitative/qualitative research methods to uncover latent user needs and translate them into actionable inputs for design, product, and business strategy. The role ensures user-centric, evidence-based decision-making across the organization.

A - Minimum required Accountabilities for this role-

• Conduct in-depth moderated and unmoderated user interviews using psychological frameworks (e.g., Prospect Theory, Cognitive Dissonance, System 1 & 2) to uncover latent motivations, emotional drivers, and behavioral barriers.
• Design, deploy, and analyze quantitative research studies (surveys, questionnaires, experiments) grounded in validated psychological models such as Theory of Planned Behavior (TPB), Big Five Personality Traits, and Self-Determination Theory.
• Synthesize qualitative and quantitative data into actionable insights by identifying underlying cognitive and behavioral patterns (e.g., loss aversion, anchoring bias, trust erosion).
• Translate research findings into structured outputs such as personas, mental models, journey maps, and behavioral frameworks that predict user behavior.
• Test UI/UX prototypes through usability and concept validation studies using tools like Figma, Maze, and UserTesting, leveraging models such as Fogg’s Behavior Model.
• Own end-to-end research execution including study design, participant recruitment, psychometric segmentation, data analysis, and insight storytelling.

B - Additional Accountabilities pertaining to the role-

• Partner closely with design, product, and business teams to convert behavioral insights into bias-aware recommendations, nudges, and experience improvements.
• Monitor fintech and behavioral science trends (e.g., hyperbolic discounting, decision fatigue) through diary studies, ethnographic research, and secondary analysis.
• Support business KPIs such as conversion, engagement, retention, and trust through evidence-backed research inputs.
• Contribute to the development of internal research standards, methodologies, and best practices.

Ideal Candidate

• Strong Behavioral Research / Behavioral Insights / Consumer Behavior Research Profiles
• Mandatory (Experience 1): Must have 2+ years of experience in Behavioral Research, Consumer Behavior Analysis, Behavioral Science, or Market Research, focusing on understanding user motivations, decision patterns, and digital behavior
• Mandatory (Experience 2): Must have hands-on experience conducting primary and secondary research, including qualitative and quantitative research methods such as interviews, ethnographic studies, surveys, behavioral experiments, and observational research
• Mandatory (Experience 3) : Experience analyzing user behavior patterns, engagement trends, and digital interaction journeys to generate insights that influence product design, feature development, or platform experience improvements
• Mandatory (Experience 4): Must have exposure to data analysis or data mining of user behavior datasets, combining research insights with behavioral data to identify patterns, anomalies, or opportunities for product innovation
• Mandatory (Skills 1): Strong understanding of Behavioral Science principles such as Cognitive Bias, Cognitive Dissonance, System 1 & System 2 Thinking, Decision Science, or Consumer Psychology
• Mandatory (Skills 2): Experience in testing concepts, prototypes, or product ideas through usability testing, concept validation, or behavioral experimentation to evaluate user response and product effectiveness
• Mandatory (Skills 3): Ability to synthesize research findings into actionable insights, hypotheses, and recommendations for Product, Design, or Business teams
• Mandatory (Skills 4): Basic understanding of UI/UX and digital product journeys, including how users interact with mobile apps or web platforms, though this is not a design role
• Mandatory (Education): Background in Behavioral Science, Psychology, Sociology, Anthropology, Ethnography, Cognitive Science, or related fields (BA/MA/MSc/BSc)
• Candidates from institutes with strong behavioral research exposure are preferred
• Mandatory (Company): Candidates from B2C consumer product organizations where user behavior is closely tracked and analyzed, such as consumer tech, fintech, e-commerce, or digital platforms
• Mandatory (Note):This is not a pure UX Researcher or Data Analyst role. The client is looking for Design Thinking–oriented Behavioral Researchers who combine behavioral science, research methodologies, and behavioral data analysis to generate insights
• Preferred (Skills): Exposure to behavioral experimentation, usability testing, journey analysis, or consumer psychology frameworks used to improve digital product experience
• Preferred (Education): Background in Behavioral Science, Psychology, Sociology, Anthropology, Ethnography, Cognitive Science, or related fields (BA/MA/MSc/BSc)

We are seeking a highly motivated and skilled Security Analyst to join our team in Bengaluru. As a Security Analyst, you will be responsible for monitoring and analyzing security events, identifying and mitigating vulnerabilities, and ensuring the overall security posture of our systems and applications. You will work closely with other members of the security team and other departments to protect our company's assets and data. You should possess a strong understanding of networking fundamentals, security tools, and SIEM technologies, and have a proven track record of effective log analysis and monitoring.

Responsibilities

• Monitor security logs and events from various sources, including SIEM tools, firewalls, intrusion detection/prevention systems, and other security devices.
• Analyze security incidents to identify root causes, assess impact, and recommend remediation steps.
• Conduct vulnerability assessments and penetration testing to identify security weaknesses in systems and applications.
• Develop and maintain security policies, procedures, and standards.
• Stay up-to-date on the latest security threats and vulnerabilities.
• Respond to security incidents and provide technical support during investigations.
• Configure and maintain security tools, including SIEM platforms (Splunk or QRadar preferred), vulnerability scanners, and intrusion detection/prevention systems.
• Perform log analysis and correlation to identify suspicious activity and potential security breaches.
• Collaborate with other IT teams to implement security best practices and ensure compliance with security policies.
• Prepare reports and presentations on security events, incidents, and trends.
• Participate in security audits and compliance assessments.

Role: SEO/Digital Marketing Expert

Exp: 3-4 Years

Budget: up to 30K

Location: Ahmedabad, WFO

Qualifications:

• 3-4 years of experience in SEO and digital marketing.
• Proven track record of success in achieving SEO and digital marketing goals.
• Strong understanding of SEO principles, including on-page, off-page, and technical SEO.
• Experience with Google Analytics, Google Search Console, and other relevant SEO tools.
• Experience with social media marketing platforms and advertising tools.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.

• Develop client projects using Asp.net core 3.1 and above, MySQL Database, Azure Functions, CosmosDB, C#.
• Communicate with external clients on a regular basis regarding progress, challenges, timelines and results of client projects
• Gather technical requirements as needed
• Create and update, design and functional documents
• Identify and troubleshoot issues as needed
• Perform a new development as required
• Implement project applications according to specifications
• Research technical issues and provide recommendations to enhance client websites
• Work both independently and as part of a team to create reliable and high-performing Web Applications
• Unit test code to ensure quality

• Develop client projects using Asp.net core 3.1 and above, MySQL Database, Azure Functions, CosmosDB, C#.
• Communicate with external clients on a regular basis regarding progress, challenges, timelines and results of client projects
• Gather technical requirements as needed
• Create and update, design and functional documents
• Identify and troubleshoot issues as needed
• Perform a new development as required
• Implement project applications according to specifications
• Research technical issues and provide recommendations to enhance client websites
• Work both independently and as part of a team to create reliable and high-performing Web Applications
• Unit test code to ensure quality

Job Description:

Job Title: AR Executive

Responsibilities

• Possess a gooderstanding of Revenue Cycle Management (US Medical Billing) for Providers.

• Managing denials and rejection

• Verifying eligibility and benefits.

• Possess good knowledge of HIPPA, CPT codes, ICD9/10, Appeals, denial management.

• Follow up with Insurance companies in the US for denied/unpaid claims.

• Review the Claim status & update

• Communicate effectively, via phone and email

• Evaluation of clinical documentation.

As a Client Partner for account receivables, you will be responsible for making calls to insurance companies to follow-up on pending claims. We are looking for people with excellent spoken English skills, preferably with experience in account receivables, and denial management processes.  

Skills and Responsibilities

 • Excellent in English Communication (verbal and written).

 Eligibility of Candidates

• Immediate joining

• Excellent in English Communication (verbal and written).

• Comfortable working in the night shift.

• Experienced candidates are welcome.

 Benefits

 • Friendly environment.

• Fixed shift.

• 5 days working

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You may also need to integrate the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is desirable, but not essential. 

We are a top-quality boutique software development company. Delivering solutions that meet customers’ needs, business expectations. We combine proven techniques, industry knowledge and our technology expertise of skilled software developers to deliver high-quality software solutions. 

Duties and responsibilities: 

• Work as part of a team developing applications and services using Agile development methods. 
• Contribute to team and organizational improvements in process and infrastructure. 
• Code, test and operate node.js based services. 
• Effectively use tools and ingenuity to identify and fix defects before they become a problem. 

Requirements and qualifications: 

• Previous working experience as a Node.js Developer for 2 years or more. 
• In depth knowledge of Node.js. 

• Hands on experience with HTML, CSS, and AJAX. 
• Applicable knowledge of web libraries and frameworks. 
• Familiarity with the whole web stack, including protocols and web server optimization techniques. 
• Strong analytical skills and problem-solving aptitude. 
• Ability to work with stakeholders and fellow developers. 

• Good understanding of SQL databases.  
• Good understanding of REST APIs.