Customer Support Executive

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in

2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a

company.

Job Role: Manual Software Tester

Experience Level: 1 - 2 years

Location: Bangalore, On-site

Job Overview:

As a Software Tester, you will collaborate closely with project developers, business analysts, and the team to ensure that our software solutions meet and exceed user expectations. You will be

responsible for developing test cases, performing various types of testing, conducting root cause analysis on defects, and contributing to the continuous improvement of our software testing processes. Additionally, you will evaluate the functioning of the website and provide valuable feedback.

Key Responsibilities:

1. Collaboration and Requirement Analysis:

- Work collaboratively with project developers, business analysts, and the team members to

understand software requirements and user expectations.

2. Testing and Defect Management:

- Perform root cause analysis on defects found during testing to identify underlying issues and

potential project risks.

- Conduct exploratory and usability testing to proactively discover and report bugs before software

release.

- Execute comprehensive testing against the software to ensure all features function as designed

and meet intended user needs.

3. Website Functionality Check and Feedback:

- Regularly evaluate the functionality of the website to ensure it meets usability standards and user

expectations.

- Provide constructive feedback to developers and stakeholders regarding the website's

performance, user interface, and overall user experience.

4. Documentation and Reporting:

- Document test results, track defects, and provide clear and concise reports on testing progress

and outcomes to stakeholders.

- Communicate effectively with cross-functional teams to ensure alignment on testing results,

feedback, and priorities.

Qualifications:

● Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent work

experience).

● Proven experience as a Software Tester or Quality Assurance Analyst.

● Strong understanding of software testing methodologies, tools, and processes.

● Experience in developing and executing test cases based on requirements and specifications.

● Ability to perform root cause analysis and effectively mitigate project risks related to defects.

● Proficiency in conducting exploratory testing and usability testing to identify potential issues.

● Excellent analytical and problem-solving skills with meticulous attention to detail.

Develop and manage digital marketing campaigns across SEO, SEM, Social Media, Email, and Content Marketing.

Optimize website content, landing pages, and ad campaigns for better performance and conversions.

Manage and grow brand presence on Facebook, Instagram, LinkedIn, Twitter, and YouTube.

Monitor and report on campaign performance using tools like Google Analytics, Google Ads, and Meta Business Suite.

Conduct keyword research, write ad copies, and manage PPC campaigns.

Execute email marketing strategies for lead nurturing and customer retention.

Collaborate with designers, content creators, and developers to create impactful marketing assets.

Stay updated on the latest digital marketing trends and tools.

BeBetta is a social sports betting platform based in India, redefining the way fans engage with sports. BeBetta offers a gamified sports betting experience, allowing users to bet on live matches, challenge friends, and win rewards—all without spending real money. Our platform is designed to foster a passionate community of sports enthusiasts, enhancing the excitement of every game.

Summary:

Are you a sports fan eager to break into the exciting sports engagement space? As an Intermediate Android Developer at BeBetta, you'll gain invaluable experience building a rapidly growing app that's changing the way fans experience their favorite games.

Responsibilities:

• Implement new features and enhancements, working closely with senior team members.

• Collaborate across design, product, and engineering teams to create intuitive and engaging user experiences.

• Proactively identify and resolve performance bottlenecks and code issues.

• Stay up-to-date on emerging Android development trends and technologies.

Qualifications:

• 2+ years of experience developing Android apps using Kotlin and Java.

• Solid understanding of Android UI frameworks, layouts, and best practices.

• Experience with RESTful APIs and data handling.

• Familiarity with version control systems (preferably Git)

• A keen interest in sports and a desire to build fan-centric features.

• 2D card games like rummy, poker, teen-patti, call break and other Casino games ;
• Board games like sudoku, chess, snake and ladder, ludo, bingo, tambola. 
• 3D games like 8 ball ,9 ball pool etc.
• Multiplayer with photon, socket IO, smartfox server.
• Manages both game play( frontend) and (backend)photon/smart fox server setup and deployment.

Desired Candidate Profile

• Graduation is a must.
• Relevant experience of 4-8 years in e-commerce marketplace sales
• Proficient with marketplace portals like Amazon and Flipkart.
• Excellent knowledge of prevailing procedures and techniques in e-commerce.
• Hands-on experience in managing and maintaining e-commerce websites/portals.
• Excellent communication, analytical, multi-tasking and negotiation skills.    

Designation/Role : Senior Associate - Recruitment

Role : Senior Associate - Recruitment

Experience : 2 to 4 Year(s) 

Location : Sector 58, Gurgaon

Key Requirement : At least 2 years of experience in hiring Freshers and that too with Bonds.

Skills and Experience :

• Partnering with hiring managers to determine staffing needs
• Experience in Releasing the offer letters and smooth onboarding
• Screening resumes
• Performing in-person and phone interviews with candidates
• Administering appropriate company assessments
• Coordinating interviews with the hiring managers
• Following up on the interview process status
• Maintaining relationships with both internal and external clients to ensure staffing goals are achieved
• Communicating employer information and benefits during the screening process
• Sourcing and attracting candidates by using databases, social media etc
• Conducting interviews and filtering candidates for open positions
• Relationship-building skills 
• Multitasking skills
• Time-management skills
• Communication skills 
• Communication involves both straightforward messages and more tactful, softer messages, either in person, over the phone or over email.