Customer Support Executive

Job Description:

The ideal candidate will have a strong background in managing IT projects, excellent leadership skills, and a proven track record of delivering projects on time and within budget. As a Project Manager, you will be responsible for overseeing various IT projects, coordinating with cross-functional teams, and ensuring successful project delivery.

Roles & Responsibilities:

• Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.
• Develop detailed project plans, including timelines, milestones, and resource allocation.
• Manage the execution of projects, ensuring adherence to the project plan.
• Communicate effectively with clients to understand their requirements and manage their expectations.
• Serve as the primary point of contact for all project-related communications.
• Facilitate regular status meetings with stakeholders and project teams.
• Assign tasks and responsibilities to team members, and ensure timely completion of deliverables
• Ensure that project deliverables meet quality standards and client expectations.
• Maintain comprehensive project documentation, including project plans, status reports, and meeting minutes

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• At least 3+ years of experience in project management within the IT industry.
• Proven track record of successfully delivering IT projects on time and within budget
• Strong knowledge of project management methodologies (e.g., Waterfall, Agile, Scrum)
• Proficiency with project management tools (e.g., MS Project, Jira, Trello, Asana)
• Understanding of software development lifecycle (SDLC) and IT infrastructure.

𝗚𝘂𝗮𝗿𝗮𝗻𝘁𝗲𝗲𝗱 𝗣𝗹𝗮𝗰𝗲𝗺𝗲𝗻𝘁 𝗳𝗼𝗿 𝘁𝗼𝗽 𝟭𝟬 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗲𝗿𝘀

Courses: Python, React, Node, ROR

Eligibility: BE, BTech, MTech, MCA students

Batch Passout: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026

1. The Full Stack batch (Python, React, ROR, Node) is starting from 3rd March.

2. The course fee is ₹30,000, which can be paid in 3 installments of ₹10,000 each.

3. The course duration is 3 months.

4. The training will be 8 hours daily, from 10 AM to 7 PM, Monday to Friday.

5. The training will be practical and hands-on, focusing on live projects using laptops and computers (no board teaching).

6. Each batch will have only 20 students, and the top 10 students will get guaranteed placement in BestPeers with a starting salary of ₹15,000 per month (fixed for 1 year, followed by an appraisal).

7. Before joining the course, we will conduct an interview to help identify your weak areas so that you can focus on improving them during the training.

We are seeking a Salesforce Application Tester. Testing applications developed in Salesforce and Amazon Connect platform to become an integral part of our team! You will develop software test scenarios, test cases, test scripts and execute the same in order to identify software issues.

Responsibilities:

• Ability to develop software test scenarios, test cases, test scripts with detailed steps, and execute them.
• Knowledge of testing the applications developed in Salesforce Service Cloud, Amazon Connect.
• Devise and implement test strategies that adequately assess all software aspects.
• Investigate and recreate reported defects.
• Work with other engineers to troubleshoot and resolve coding issues.
• Track and document all testing defects and resolutions.
• Participate in the design and development for test automation and support.

Requirements:

• Previous experience in software development, quality assurance, or other related fields.
• Candidate must possess a bachelor’s degree or equivalent university degree.​
• Familiarity with relational databases such as MySQL, Oracle, and SQL Server.
• Strong root-cause analysis skills.
• Deadline and detail-oriented.

Benefits:

• Work Location: Remote
• 5 days working

You can apply directly through the link: https://zrec.in/o0AQg?source=CareerSite

Explore our Career Page for more such jobs : careers.infraveo.com

What you need to have:

REQUIREMENTS:

Primary Skills -

• PHP Version 7.1.33 or higher
• Codeigniter 3 or higher (PHP MVC Framework)
• MS SQL Server 2005 (DB)
• Apache 2.4.6 or higher (Web Server)Ubuntu 18.04 or higher / Red Hat Linux / Similar (Operating System on machines).

Good to Have:

The knowledge of any of the following Content Management Systems:

• Magento
• Wordpress
• Prestashop
• Drupal
• Opencar

Role & Responsibilities:

• Design and build advanced applications for the iOS platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Integrate features with wearables and other IoT devices
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Education & Qualification Requirement:

• Bachelor of Engineering, preferably in Computer Science of Information Technology

Desired Skills and Experience:

• You have 3+ years of iOS app development experience using Swift.
• Published apps in the App store
• Have a good sense of how networked applications (Web services/REST APIs and JSON) work
• Well versed with server side syncing, database handling etc.
• Sharp analytical skills - find out edge cases both in code and usability/product.
• Ability to learn and adapt fast.
• Collaborate with cross-functional teams to define, design, and ship new features.
• 2+ years experience in any UNIX environment
• Experience implementing and maintaining unit tests
• Interest in privacy and the protection of personal information
• Good grasp of the fundamentals of UI layout designing, mobile UI components, using common themes and styles.
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Strong understanding of design patterns, or an opinion on why they're overrated.

Experience: 5+ Years

An  Architect  is a hands-on, talented, innovative, and practical individual with functional experience to design, implement and support the delivery of core products and product components.  

• Capable of working under minimal direction and exercising considerable latitude, they will provide technical expertise in developing solutions to complex software engineering problems, which require frequent use of ingenuity and creativity.
• Experienced in designing application framework solutions, performing architectural analysis, and identifying issues and provide solutions for the business problems.
• Sound functional knowledge of application architecture service architecture, code modularity, data synchronisation, customisable workflow management, partner application integration and API developer frameworks.
• Responsibilities:
• Lead the design and development of new architecture and major functional upgrades for the most advanced capabilities 
• Provide technical guidance and mentorship to engineers, designers, and developers.
• Engage cross-organizational teams such as Product Management, Integrations, Services, Support, and Operations, to ensure the success of overall software development, implementation, and deployment.
• Requirements:

Ideal candidate should have

• 7+ years of system implementation experience 
• Experience with any of the following languages like Java / Nodejs / ROR / Python
• Expertise in micro service / Data modelling / AWS / Messaging
• Expertise in building scalable & reliable systems
• Good Experience in working with technologies like AWS, Redis,
• Experience in messaging systems like SQS/RabbitMQ
• Good knowledge of caching, Databases, distributed systems.
• Strong problem solving and analytical skills
• Good experience with Devops