Customer Support Executive

We are seeking a highly motivated and results-driven Business Development Executive to join our team. The ideal candidate will be responsible for identifying new business opportunities, developing and implementing growth strategies, and building strong relationships with potential clients. This role requires a combination of strategic thinking, sales expertise, and excellent communication skills

Responsibilities and Duties:

• Candidate will be responsible for generating new leads, do cold calls, send cold emails, and focus on revenue generation for both domestic and International market.
• Candidate must be able to manage existing clients and act as point of contact for any queries or concerns.
• Candidate must be able to understand our services well and be able to explain the same to potential clients.
• Stay updated on industry trends, competitor activities, and emerging technologies to maintain a competitive edge.
• Continuously improve sales skills through training and development opportunities.
• Create compelling sales presentations and proposals that effectively communicate the value proposition of our products or services.
• Understand client needs, challenges, and objectives to tailor solutions that meet their requirements.
• Cold calling, lead generation and market research, log lead generation, scheduling meeting
• Drive revenue growth by identifying and capitalizing on new business opportunities through strategic negotiation and relationship-building.
• Strong communication and IT fluency
• Must be from technical background or have prior experience with IT industry

We require candidate having 2 to 7 years of experience

Skills:

• Bidding
• Lead Generation and Cold calling
• Good Communication
• Proficient in MS-Excel and mail drafting
• Smart Negotiator
• Experience in writing Proposals

Role overview

- Hands-on Experience: 3-5 years of experience in automation testing,

specifically for API and UI applications.

- Strong Coding Skills: Proficiency in Java or JavaScript (for

Playwright) with a strong understanding of object-oriented programming

concepts.

- Automation Frameworks: Experience in creating and maintaining automation

frameworks using Selenium and Playwright (preferred), with Rest Assured for

API testing.

- API Testing: Experience in designing and executing automated tests for

RESTful APIs using tools like Postman, Rest Assured, or similar.

- Version Control: Strong experience with version control systems like Git.

- CI/CD Integration: Experience with integrating automated tests into CI/CD

pipelines (Jenkins, GitLab CI, etc.).

- Agile Methodology: Comfort working in an Agile environment with fast

iterations and continuous feedback.

- Problem-Solving: Strong debugging, problem-solving, and analytical skills to

troubleshoot issues effectively.

- Communication Skills: Excellent verbal and written communication skills to

clearly report test results and collaborate with cross-functional teams.

- Collaboration & Mentoring: Ability to collaborate with various stakeholders and

mentor junior team members, fostering a culture of learning and growth within

the team.

- Passion for Test Automation: A self-motivated individual with a passion for

quality and test automation, always looking for innovative solutions and

improvements.

- Right Attitude: A proactive attitude towards taking on challenging work and

responsibilities, with a positive approach to tackling complex tasks.

What would you do here

- Test Automation: Write, execute, and maintain automated tests using

Selenium, Playwright, and Rest Assured.

- Mentorship: Guide and mentor junior engineers in the team, helping them

improve their automation skills and providing technical support.

- Collaboration: Work closely with cross-functional teams including developers,

product managers, and other QA engineers to understand requirements and

deliver automated tests accordingly.

-- Continuous Improvement: Drive improvements in test automation processes

and practices, ensuring scalability, reusability, and high performance of test

suites. Responsibility & Ownership: Take full responsibility for the automation tasks assigned, from design to execution and reporting.

- Adaptability: Thrive in a fast-paced, agile environment and adapt quickly to

changing requirements.

- Defect Reporting & Resolution: Collaborate with the development team to

troubleshoot and resolve issues detected during test automation.

- Test Coverage & Reporting: Ensure comprehensive test coverage and provide

clear, actionable test results and metrics

Roles & Responsibilities:

• Bachelor’s degree in Computer Science, Information Technology or a related field

• Experience in designing and maintaining high volume and scalable micro-services architecture on cloud infrastructure

• Knowledge in Linux/Unix Administration and Python/Shell Scripting

• Experience working with cloud platforms like AWS (EC2, ELB, S3, Auto-scaling, VPC, Lambda), GCP, Azure

• Knowledge in deployment automation, Continuous Integration and Continuous Deployment (Jenkins, Maven, Puppet, Chef, GitLab) and monitoring tools like Zabbix, Cloud Watch Monitoring, Nagios Knowledge of Java Virtual Machines, Apache Tomcat, Nginx, Apache Kafka, Microservices architecture, Caching mechanisms

• Experience in enterprise application development, maintenance and operations

• Knowledge of best practices and IT operations in an always-up, always-available service

• Excellent written and oral communication skills, judgment and decision-making skills

We are looking for "Content Marketing Manager" for Reputed Client @ Chennai Permanent Role.

Experience: 4 - 6 Yrs

Must Have Skills: Good flair for Writing with marketing touch

Good To Have Skills: Social media skills, Digital marketing, SEO, Video Editing

Key Responsibilities:

• Candidate should have knowledge and hands-on experience in content writing skills to position software services to business users and leadership team

• Should be able to work with technical team members to understand the service, solution being provided and convert it into simple English that business leaders (non IT ) can understand

• Should be able to work with diverse set of people

• Should be able to understand the cultural nuances of US customers

• Partner with marketing, sales, alliances, and delivery teams to develop suitable collaterals to position our services

• Should be able to do US overlap hours (India time 2 pm – 10 PM )

Technical Experience Mandatory

• Good command over English

• Mandatory: Marketing flavor while writing the content

Professional Attributes:

• Should be able to work independently on the technical and creative writing

• Should be a good team player and work in collaboration with varied set of people in delivery, sales and partner teams

• Ability to align with US region

• Ability to coordinate and get work done through partners for social media / website related areas

Educational Qualification: Any Degree

As a Content Writer at our company, you will:

• Write news articles, features, product reviews, and guides for our products.
• Be an integral part of our awards content stream and produce smart, attention-grabbing awards-focused news, features, and reviews.
• Write captivating headlines and teasers to ensure high content engagement across our site and key social media platforms.
• Review and refresh site content on an ongoing basis to ensure it is always relevant and optimized for the needs of our users.
• Ensure all published content meets our standards for accuracy, grammar, tone, and quality.
• Collaborate on projects with in-house specialists in data, marketing, SEO, and PR.
• Keep abreast of developments in digital media, content marketing, and social media content.

• 4+ years distributed service engineering experience in a software development environment
• Experience driving feature design reviews, documentation, UX reviews, and working with Product Managers through the entire launch process
• Strong development experience in Java, C++, C#, or similar OO languages
• Strong knowledge of data structures, algorithms, operating systems, and distributed systems fundamentals
• Working familiarity with networking protocols (TCP/IP, HTTP) and standard network architectures
• Good understanding of databases, NoSQL systems, storage and distributed persistence technologies
• Experience building multi-tenant, virtualized infrastructure a strong plus