Customer Support Executive

About the Role

We are hiring a Senior Backend Developer for our client, a US-based tech company, to take ownership of backend architecture, scalability, and infrastructure. This is a critical engineering role where you'll lead feature development and ensure high system performance as the company grows rapidly.

Key Responsibilities

• Build and maintain scalable backend systems using Python (Django, Flask, or FastAPI)
• Optimize and manage relational databases (PostgreSQL, MySQL)
• Design and implement asynchronous processing using Redis and RabbitMQ
• Architect and deploy containerized microservices with a focus on performance and scalability
• Provision and monitor infrastructure on AWS (EC2, RDS, S3)
• Diagnose system performance issues and implement robust solutions

Minimum Requirements

• 3+ years of backend development experience
• Proficient in Python and at least one framework (Django, Flask, or FastAPI)
• Strong knowledge of PostgreSQL or MySQL
• Experience with Redis and RabbitMQ
• Hands-on experience with AWS (EC2, RDS, S3)
• Strong understanding of data structures, algorithms, and backend system design

Good to Have

• Familiarity with JavaScript and frontend frameworks like React.js or Vue.js
• Experience with WebSockets for real-time features
• Exposure to VoIP/WebRTC/SIP/IP PBX technologies

Key Traits We Value

• Smart, logical, and curious problem-solvers
• Self-driven individuals who thrive in fast-paced environments
• Passion for learning and adapting to new technologies

What We Offer

• Competitive Compensation
• 100% remote work
• A collaborative, growth-focused environment
• Challenging projects with real impact

ROLE/SKILLS:

• Design, estimate, and code new features. This is primarily a coding position.
• Architect new applications, and expand existing ones.
• Collaborate on enterprise architecture with other teams at Internet Brands.
• Investigate and fix production issues.
• Define, document, and enforce engineering standards.
• Perform code reviews of your team members’ work.
• Mentor junior engineers.
• Participate in software design discussions.
• Participate in sprint planning and other project management meetings.
• Ensure all code that goes to production is of top quality.
• Ensure existing applications are scaled to meet expected demand.
• Identify and fix gaps in system reliability, such as production monitoring.
• Continuously improve the software infrastructure, such as the deployment process.

REQUIRED EXPERIENCE:

• 4+ years with object-oriented programming in PHP.
• 4+ years with front-end technologies such as JavaScript, HTML, and CSS.
• Complex SQL queries and database schema design.
• MVC frameworks (Laravel, Yii).
• Experience with modern server components (Memcache, Redis, ActiveMQ, Solr)
• Working in a collaborative team environment using tools like JIRA and Git.
• Consuming and creating web services.
• Stable work history and an ability to collaborate effectively.

Description:

We are looking for a highly capable NodeJS developer to optimize our web-based application performance. You will be collaborating with our front-end developers, designing back-end components, and integrating data storage and protection solutions.

Roles and Responsibilities:

• User authentication and authorization between multiple systems, servers, and environments.
• Extensive web services development with RESTful interfaces
• Integration of data storage solutions, Solution for MongoDB, API Integration
• Responsible for the development and maintenance of applications target for the range of any kind of web application API development and Solidity experience is better if candidate has knowledge.
• Primary focus will be development of React based web applications and their integration with back-end API services.
• Independent practitioner and advanced programmer and will be working alongside cross platform engineers and testers on different layers of the infrastructure.
• Commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.
• Ensure the performance, quality, and responsiveness of applications.
• Collaborate with a team to define, design, and ship new features.
• Identify and correct bottlenecks and bug fix.
• Help maintain code quality, organization, and automatization.
• Engagement in client communication, requirement collection, analysis, and documentation activities, in case if it would require.
• Design and Implement Architecture solutions
• Contribute in all phases of the development lifecycle
• Able to make sure that the platforms keep up with high standards of scalability, stability, security, and performance.
• Convey effectively all task progress, evaluations, suggestions, schedules along with technical and process issues.
• Troubleshooting bug reports and help to establish ambitious goals to improve our codebase in general

Requirements:

• Minimum 2 years of experience in Node JS
• Should have worked on at least one Node JS framework
• Must have worked on Agile development methodologies.
• Strong understanding of front-end technologies
• In-depth knowledge of Node.js, Express.js, MongoDB, Postman, REST API
• Excellent communication skills both verbal and written (English)
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools

How we work:

• We use Microsoft Teams for daily communication, conduct daily standups and team meetings over Teams.
• We value open discussion, ownership, and a founder mindset.
• We prioritize design, amazing UI/UX, documentation, to-do lists, and data-based decision-making.
• We encourage team bonding through bi-weekly town halls, destressing sessions with a certified healer, and fun company retreats twice a year.
• We offer a 100% remote workplace model, health insurance, top performers eligible for attractive equity options, mental health consultations, company-sponsored upskilling courses, growth hours, the chance to give back with 40 hours for community causes, and access to a financial advisor.
• Wobot is an Equal Opportunity Employer

• Builds business by identifying and selling prospects; maintaining relationships with clients.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analysing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.Contributes to team effort by accomplishing related results as needed.

Requirements:-

• Must have good understanding of  Python and Shell scripting with industry standard coding conventions
• Must possess good coding debugging skills
• Experience in Design & Development of test framework
• Experience in Automation testing
• Good to have experience in Jenkins framework tool
• Good to have exposure to Continuous Integration process
• Experience in Linux and Windows OS
• Desirable to have Build  & Release  Process knowledge
• Experience in  Automating Manual test cases
• Experienced in automating OS / FW related tasks
• Understanding of BIOS / FW QA  is a strong plus
• OpenCV experience is a plus
• Good to have platform exposure
• Must have good Communication skills
• Good Leadership capabilities & collaboration capabilities, as individual will have to work with multiple teams and single handedly maintain the automation framework and enable the Manual validation team

• Strong development experience of 2 years using front end technologies such as HTML,  JavaScript, CSS, JQuery, HTML5, React JS, Angular 4 or higher , Type Script
• Skilled at Object Oriented JavaScript and having a working knowledge of at least one of  the following MVC Frameworks (Angular, Ember, React etc.)
• In-depth understanding of the entire web development process (design, development, and deployment) 
• Understanding of common frontend design patterns for developing high performance, user friendly and robust applications