Customer Support Executive

Solution Architect (Presales for Services)

Company Name: Inflow Technologies

Company Website: https://inflowtechnologies.com/

Company details

Founded in 2005, Inflow Technologies is a niche player in the IT Infrastructure Distribution Services industry providing Value Added Distribution in Networking, Cyber Security, Unified Communications and Collaboration, AIDC, Surveillance, Server, Storage & Software related Products & Services in India/South Asia.

Inflow is headquartered in Bangalore with presence across 20+ locations, enabling resellers to design, deploy and adopt IT Infrastructure solutions to facilitate their customer needs. This initiative, supported by a strong technical team of 120+ certified resources, assists channel partners throughout their sales cycle.

Inflow has an annual run-rate revenue of USD 700+ Million.

Location: Bangalore

Mode of Working: Work From Office 

Days of Working: 5 Days a week

Responsibilities

Position Overview:

We are looking for a dynamic and technically proficient Presales Solution Architect to join

our Services Business Unit (BU). This role demands strong expertise in Security,

Networking and Mobility domains and will be pivotal in stitching together complex IT services deals, collaborating with sales teams, engaging with partners and customers, designing end-to-end solutions, preparing Statements of Work (SOW), and creating detailed effort

estimations.

Key Responsibilities:

Presales &Solution Design

• Act as a technical expert in Security, Networking, and Mobility for IT services solutions.
• Engage with customers and channel partners to understand business challenges and technical requirements.
• Design customized service solutions aligned with customer needs.
• Collaborate with OEMs, service delivery, and project teams for developing solution proposals.

SOW & Effort Estimation

• Prepare detailed Statement of Work (SOW) documents clearly outlining deliverables, timelines, and responsibilities.
• Conduct effort estimations based on complexity, scope, and resource requirements.
• Define delivery models (onsite/offshore/hybrid) and SLAs as per project scope.

Bid Management & Deal Structuring

• Own and manage the technical response for RFPs, RFIs, and RFQs.
• Collaborate with internal stakeholders (sales, delivery, legal, and finance) for deal structuring and pricing.
• Build compelling proposals that articulate business value and technical benefits.

Stakeholder Collaboration

• Work closely with the Sales team to position services effectively and drive revenue.
• Interface with customers to provide clarity on solutions, approach, and service capabilities.
• Maintain strong relationships with OEM partners to stay updated on technology trends and solution offerings.

Knowledge Management & Enablement

• Continuously enhance domain knowledge on latest Security, Networking, and Mobility trends and services.
• Contribute to the development of reusable solution templates, case studies, and delivery frameworks.

Experience: 8+ Yrs or relevant Experience in Solution Designing of Networking and Cybersecurity Products

Skills Needed

Required Skills & Experience:

• 8+ years of experience in Presales/Solution Architect roles within IT Services.

Strong hands-on knowledge in:

• Cybersecurity technologies: Firewalls, SIEM, Endpoint Security, Identity & Access Management.
• Networking: SD-WAN, LAN/WAN, Switching/Routing, Wireless.
• Enterprise Mobility: MDM, BYOD strategies, secure access management.
• Demonstrated experience in writing SOWs, designing solutions, and creating effort estimates.
• Deep understanding of ITIL processes and service delivery life cycle.
• Proven experience handling complex, multi-technology deals.
• Excellent presentation, communication, and stakeholder management skills.

Interview process

2 Rounds Virtual and 1 Face-to-Face

Any other additional information

• Preferred Certifications (Nice to Have):
• CCNP / CCIE / CISSP / CISM / CEH / CompTIA Security+
• TOGAF / ITIL Foundation / PMP
• OEM-specific certifications (Cisco, Fortinet, Palo Alto, etc.)
• Commitment Clause of 3 years
• Key Attributes:
• Strategic mindset with attention to detail.
• Ability to work under tight deadlines and manage multiple proposals simultaneously.
• Team player with high ownership and accountability.

Job Title: Public Relations & Communications Manager

Location: Banjara Hills, Hyderabad

Salary: ₹75,000 per month

Reporting To: PR Head

Role Overview

We are seeking a dynamic and strategic Public Relations & Communications Manager to lead and execute communication initiatives that enhance the organization’s visibility, reputation, and outreach. The ideal candidate will manage media relations, content creation, digital platforms, and stakeholder engagement while aligning all communication efforts with the organization’s mission and values.

Key Responsibilities

1. Strategic Communications

• Develop and implement PR and communication strategies aligned with organizational goals
• Craft clear, compelling messaging for diverse audiences (devotees, donors, partners, media)
• Ensure consistency in communication across all channels

2. Media Relations

• Build and maintain relationships with journalists, media houses, and influencers
• Draft and distribute press releases, media kits, and official statements
• Pitch stories and secure positive media coverage

3. Content Creation

• Create high-quality content including press releases, articles, newsletters, speeches, and social media posts
• Develop communication materials for events, campaigns, and outreach programs

4. Event Promotion & Coordination

• Plan and execute promotional strategies for events and campaigns
• Coordinate media coverage, photography, and documentation
• Collaborate with internal teams for branding and messaging

5. Digital & Social Media Management

• Manage social media platforms (Facebook, Instagram, YouTube, etc.)
• Plan, schedule, and optimize content
• Track engagement metrics and improve performance

6. Stakeholder Engagement

• Act as the primary contact for partners, NGOs, government bodies, and community members
• Build strategic relationships to expand outreach

7. Reputation & Crisis Management

• Monitor public perception and media coverage
• Handle media inquiries and crisis communication professionally

8. Reporting & Analysis

• Prepare reports on PR performance, campaigns, and social media analytics
• Use data insights to refine strategies

Preferred Qualifications

• Experience in Public Relations, Communications, Journalism, or related field
• Strong writing, storytelling, and communication skills
• Experience handling media and digital platforms

Required Skills and Experience:

• 8-12 years of experience in front-end development, with a strong focus on React.js.
• Proven experience with React.js and related technologies (e.g., Redux, React Router, Hooks, Context API).
• Strong proficiency in JavaScript, HTML5, CSS3, and modern front-end build tools (e.g., Webpack, Babel, etc.).
• Hands-on experience with RESTful APIs, Server Sent Events, WebSockets
• Hand’s on experience with web components, microfrontends
• Deep understanding of browser apis like history, intersectionobserver, event handling, virtual panes, drag and drop etc
• Ability to work on a complex and fast moving code base.
• Familiarity with TypeScript and its integration with React applications.
• Strong problem-solving skills and attention to detail.

• SAP MM Functional Support
  • Functional support for all Material Management, Quality Management & Procurement
  • Taking initiative in new development in MM Area.
  • Master data validation
  • SAP Developments
  • Preparing Technical Specification Document
  • Implementation of development logic
  • Technical / Functional testing of MM developments
  • SAP Roles & Authorization
  • Role assignment to user ,New role/object/field creation according to requirement

PHP Developer responsible for managing back-end services and the interchange of data between the server and the users.

Your primary focus will be the development of all server-side logic, definition and maintenance of the database, and ensuring high performance and responsiveness to requests from the front-end.

Integration of user-facing elements developed by front-end developers

Build efficient, testable, and reusable PHP modules

Solve complex performance problems and architectural challenges

Integration of data storage solutions,

Looking for Lead Frontend Developer Bangalore to join a team of rockstar developers. The candidate should have a minimum of 4+ years. of experience in React.js.

There are multiple openings. If you're looking for career growth & a chance to work with the top 0.1% of developers in the industry, this one is for you! You will report into IIT'ans/BITS grads with 10+ years of development experience + work with F500 companies (our customers).

Company Background - CodeVyasa is a Software Product-Engineering and Development company that helps Early-stage & Mid-Market Product companies with IT Consulting, App Development, and On-demand Tech Resources. Our Journey over the last 3 years has been nothing short of a roller-coaster. Along our way, we've won some of the most prestigious awards while driving immense value to our customers & employees. Here's the link to our website (codevyasa.com). To give you a sense of our growth rate, we've added 70+ employees in the last 6 weeks itself and expect another 125+ by the end of Q1 2024

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
•  Minimum of 6 years of experience as a Frontend Development.
•  Proficiency in React.js, Javascript, HTML/CSS development.
•  Knowledge of Backend development.
•  Aptitude for learning new technologies quickly.
•  Good problem-solving and analytical skills.

What We Offer:

• Glassdoor rating of 4.8, indicating high employee satisfaction.
•  Free healthcare benefits.
•  Strong focus on upskilling and professional development opportunities.
•  Diverse and inclusive work environment.
•  Competitive compensation and benefits package.
•  Emphasis on maintaining a healthy work-life balance.

Position Title: SDET 2/3
Software Development Engineer in Test (SDET)
Position/Role Description
This position is for a tester with strong coding skills who likes challenges - someone who is constantly striving for excellence in software test automation.
Responsibilities include:
* Develop automated test cases on a day-to-day basis
* Gather and prioritize user requirements, feed these requirements into overall Automation Framework requirements and test plans
* Train team members on tool use and test automation tools, practices, techniques and best practices
* Communicate cross-functionally throughout the engineering organization
* Continuously monitor and boost test coverage across the product

Minimum Job Qualifications:
* Bachelor’s degree or better in CS or related field, with 6+ years experience in software test.
* Exposure to best practices in SQA  including code reviews, debugging, troubleshooting and CI processes
* Experience in front-end (UI/Web) automation using Java ,Appium or any other app automation testing tool  or Experience in backend Testing using Java, API-Testing,Rest assured ,and Performance testing using Jmeter
* Excellent communications and technical presentation skills
* Initiative to research and build solutions to tough problems in domains like Flash, OpenGL, WebGL where off-the-shelf automation tools might not be available
* Some experience/comfort with working in a Linux/Unix environment
* Excellent analytical, problem-solving, troubleshooting skills.

Preferred (Bonus) Qualifications:
* Knowledge of current build and test automation tools and processes, such as JUnit/TestNG, Maven, Jenkins, Mockito, JBehave, Git, etc
* Experience with whitebox testing, code reviews, SDK testing
* Experience with performance testing, stress testing, and advanced aspects of system testing automation.
* Knowledge of at least one scripting language (Python, Bash, Ruby or comparable).

 Please acknowledge and revert with your availability on weekday betweem 11:30 AM to 2:30 PM