Customer Support Executive

What you bring to the team:

User Advocacy: Champion the users throughout the design process and prioritize their needs throughout the product development cycle. You are someone who balances user needs with platform constraints while solving complex problems.

Inspire with Innovation: Brainstorm and conceptualise solutions that set new industry standards and deliver seamless, high-quality end-to-end experiences. You will be a part of a fast-paced team that works across other departments to create inclusive solutions.

Cross Functional Collaboration: You have a proven ability to work closely with product managers, engineers, marketers, and other stakeholders translating product requirements into functional, user-friendly designs. Being a part of a cross functional team, you are someone who can leverage collaboration methodologies like design workshops and thrive in fast-paced environments to build quality designs that benefits the user.

Investigator: You question assumptions and clarify requirements throughout the design process. You are a keen observer of user behaviour and can reframe problems to uncover innovative solution spaces while collaborating with your peers. You can think on your feet and come up with realistic trade-offs as the situation requires.

We are looking for a talented Lead UI/UX Designer with experience in building SaaS

products to join our dynamic team. This role is perfect for a creative individual who thrives in a

fast-paced environment and is passionate about delivering exceptional user experiences from

concept to launch.

Salary No bar for good candidates.

Qualifications:

● Bachelor's degree in design, human-computer interaction, or related field; equivalent work

experience may be considered.

● Proven experience as a UI/UX Designer, preferably with a focus on SaaS products.

● Strong portfolio showcasing a range of UI/UX design projects and processes, including

wireframes, prototypes, and finished designs.

● Proficiency in UI/UX design tools such as Sketch, Adobe XD, Figma, or InVision.

● Excellent communication, collaboration, and problem-solving skills.

● Ability to thrive in a fast-paced, dynamic environment and manage multiple projects with tight

deadlines.

JOB DESCRIPTION

Chaiwaale

Job Title: Franchise Sales Executive

Location: Anna Nagar, Chennai

Work Days: Monday to Saturday

Work Mode: Work-from-Office (WFO)

Language Requirement

Fluent in English and Tamil (Hindi will be a brownie point). Immediate

joiners only.

Key Responsibilities

1. Identify, source, and convert new franchise leads across targeted regions.

2. Manage the complete business development funnel — from lead

genera on and outreach to final deal closure.

3. Conduct detailed market research to identify emerging opportunities,

compete tor trends, and poten al franchise loca ons.

4. Collaborate with internal departments to ensure seamless onboarding

and long-term success of franchise partners.

5. Maintain updated CRM pipelines, track follow-ups, and prepare weekly performance and lead reports.

Key Requirements

1. Proven experience in Business Development, Lead Genera on, or

Franchise Sales.

2. Working knowledge of computers, social media platforms, and internet

mining tools such as Apollo, LinkedIn Sales Navigator, and similar

databases is desirable.

4. Excellent communication, presentation, and negotiation skills. Highly result-oriented, hardworking, and motivated by

performance driven targets.

5. Ability to work independently with minimal supervision.6. Looking for long-term career growth and stability within the organiza on.

7. Young, dynamic, and ambitious personality with a passion for sales and

networking.

About the Job

This is a full-time role for a Lead DevOps Engineer at Spark Eighteen. We are seeking an experienced DevOps professional to lead our infrastructure strategy, design resilient systems, and drive continuous improvement in our deployment processes. In this role, you will architect scalable solutions, mentor junior engineers, and ensure the highest standards of reliability and security across our cloud infrastructure. The job location is flexible with preference for the Delhi NCR region.

Responsibilities

• Lead and mentor the DevOps/SRE team
• Define and drive DevOps strategy and roadmaps
• Oversee infrastructure automation and CI/CD at scale
• Collaborate with architects, developers, and QA teams to integrate DevOps practices
• Ensure security, compliance, and high availability of platforms
• Own incident response, postmortems, and root cause analysis
• Budgeting, team hiring, and performance evaluation

Requirements

Technical Skills

• Bachelor's or Master's degree in Computer Science, Engineering, or related field.
• 7+ years of professional DevOps experience with demonstrated progression.
• Strong architecture and leadership background
• Deep hands-on knowledge of infrastructure as code, CI/CD, and cloud
• Proven experience with monitoring, security, and governance
• Effective stakeholder and project management
• Experience with tools like Jenkins, ArgoCD, Terraform, Vault, ELK, etc.
• Strong understanding of business continuity and disaster recovery

Soft Skills

• Cross-functional communication excellence with ability to lead technical discussions.
• Strong mentorship capabilities for junior and mid-level team members.
• Advanced strategic thinking and ability to propose innovative solutions.
• Excellent knowledge transfer skills through documentation and training.
• Ability to understand and align technical solutions with broader business strategy.
• Proactive problem-solving approach with focus on continuous improvement.
• Strong leadership skills in guiding team performance and technical direction.
• Effective collaboration across development, QA, and business teams.
• Ability to make complex technical decisions with minimal supervision.
• Strategic approach to risk management and mitigation.

What We Offer

• Professional Growth: Continuous learning opportunities through diverse projects and mentorship from experienced leaders
• Global Exposure: Work with clients from 20+ countries, gaining insights into different markets and business cultures
• Impactful Work: Contribute to projects that make a real difference, with solutions generating over $1B in revenue
• Work-Life Balance: Flexible arrangements that respect personal wellbeing while fostering productivity
• Career Advancement: Clear progression pathways as you develop skills within our growing organization
• Competitive Compensation: Attractive salary packages that recognize your contributions and expertise

Our Culture

At Spark Eighteen, our culture centers on innovation, excellence, and growth. We believe in:

• Quality-First: Delivering excellence rather than just quick solutions
• True Partnership: Building relationships based on trust and mutual respect
• Communication: Prioritizing clear, effective communication across teams
• Innovation: Encouraging curiosity and creative approaches to problem-solving
• Continuous Learning: Supporting professional development at all levels
• Collaboration: Combining diverse perspectives to achieve shared goals
• Impact: Measuring success by the value we create for clients and users

Apply Here - https://tinyurl.com/t6x23p9b

Core Responsibilities

• Apply appropriate analysis and optimization techniques to scale media campaigns on Facebook.
• Run both regular as well as retargeting campaigns on Facebook.
• Use data from Facebook as well as our internal data tools to expand, evolve, and optimize paid social media campaigns.
• Run multivariate tests in order to determine highest performing creatives.
• Staying current with best practices, strategies, and industry standards related to social media marketing.
• Stay on top of Facebook Ad Policies
• Optimising various campaigns.
• Managing and setting KPI’s for affiliates
• Reducing CPA and CPD through all acquisition sources.

Job Description : Agile Expertise Experience managing requirements in an agile format from discovery through to delivery in an ongoing successful/sustainable model Experience as a scrum master & running Agile ceremonies, keeping stakeholders updated wrt to status Capabilities must include: Definition, importance & role ownership of Ceremonies, Scrum recognized and otherwise.  This would encompass, at minimum, Grooming, Sprint Planning, Daily Stand-up, Demo & Retrospective. Deep understanding of a user story & anatomy therein (Actor, Action Taken, Behavior, Business Value Justification acceptance criteria Business Analysis Capabilities 5+ years of business analyst experience performing requirements gathering, elaboration, story creation, acceptance validation etc. 3+ years of Hands-on experience with agile tools like Jira or equivalent Strong discovery experience Process/Sequence diagramming Postman and SOAPUI experience is a plus Diverse group facilitation Should be able to drive consensus around variety of Virtusa and Client business/technical leaders/SMEs

• Working with various departments to coordinate and develop digital CRM solutions including bespoke in-house software
• Writing clean, manageable code and maintaining proper documentation
• Collaborating with cross-functional teams to define, design, and deliver new features
• Meeting tight deadlines

What you need to have:

• Minimum 2 years of hands-on experience
• Excellent command over Data Structures and Algorithms
• Strong problem solving and analytical skills
• Knowledge of benchmarking and optimization
• Security mindedness in development practices
• Ability to work independently in small teams    

Job Description:

• Have good working knowledge on .Net, Asp.net, C#, MVC, Angular JS, Web (ASP.NET, JQuery, JavaScript), LINQ, HTML, CSS) dot net Core but not mandatory
• Strong MS SQL and ability to write procedure and SQL functions and queries.
• Keen to learn new technologies like Artificial Intelligence, Machine Learning.(Good to have enthu)
• Working exposure to Test, Link, JIRA, GIT, Jenkins, Visual Studio 2015 or later, OOPs concepts, Cloud concepts.
• Should have availability and flexibility to work collaboratively in a team.
• Strong Communication Skills
• Proven Track Record in being able to work independently and in team.
• Should be having experience on NET technologies VB.NET, ASP.NET, C#, ADO.NET, MSSQL, MVC, Web Services, WCF, entity framework WPF, WF and other .NET frameworks, SQL Server

Roles & Responsibilities:

• Expected to spend 80% of the time on hands-on development, design and remaining 20% on guiding on technology and resolving other impediments
• Translate detailed business requirements into optimal databases and solutions.
• Collaborate well with other developers, leads and data implementation specialists to design and create advanced, elegant and efficient products
• Significant knowledge of PL/SQL including tuning, triggers, and stored procedures
• Prepare and package scripts and code across development, test and QA environments
• Participate in change control planning for production deployments (assisting leads)
• Performs requirements gathering and analysis on projects (Participation)
• Addresses any requirements changes, improvements or project deliverable issues