Customer Support Executive

Job Description:

• Administer employee benefits and ensure compliance with company policies.
• Support performance management processes, including evaluations and feedback.
• Address employee relations issues, promoting a positive work environment.
• Maintain and update employee records and HR documentation.
• Assist with training and development programs for staff.
• Ensure compliance with labor laws, regulations, and company policies.
• Support HR initiatives such as employee engagement, retention, and well-being.
• Act as a liaison between employees and management, fostering effective communication.

oin us and be a part of a company that thrives on creativity, technology, and excellence. 

CHANCE TO WORK WITH APPS WITH 10LAKH CONCURRENT USERS IN GAMING INDUSTRY 

Role Description 

• You are a champion at Code reviews and Unit/Mock/integration Tests 
• You have a strong sense of ownership of what you design and deploy 
• You provide strong technical mentorship to team members 
• You are an excellent team player 
• You continuously learn and improve 

We are seeking a highly motivated and experienced Senior Java Software Engineer to join our team. In this role, you will lead and manage software development projects across diverse domains such as Gaming, Banking, Fintech, Fantasy Sports, IT, E-commerce, Logistics, Healthcare, and On-Demand Services. You will be responsible for ensuring the successful delivery of projects, meeting deadlines, and exceeding client expectations. 

Skill Sets 

• Excellent Programmer: in Java Intermediate (Collections, Polymorphism, Design Patterns) to Expert level (Annotations, Lambda, Streaming, Concurrency) 
• Startup Experience: Proven ability to take extreme ownership of results, with a history of leaving a lasting impact on the business. 
• Relevant Experience: At least 6-10 years of experience demonstrated the ability to develop resilient, high-performance, and scalable code tailored to application usage demands. 
• Java Framework Expertise: Significant experience in designing and building Java microservices with VERT.X, SPRING BOOT, with proficiency in Java. 
• REST API & GraphQL: Hands-on expertise in development API endpoints with RESTful & GraphQL approach, also non-REST frameworks like gRPC over Thrift or Protobuf Nuances of TCP, UDP, HTTP, HTTP2, SSL, Thorough understanding of designing distributed systems without single point of failures 
• Cloud Proficiency: Strong understanding and hands-on experience of building applications deployed on the cloud using Google Cloud Platform or Amazon Web Services (AWS), Docker, and Kubernetes, Experience writing batch/cron jobs using Python and Shell scripting. 
• Containerization & Orchestration: Experience with containerization technologies like Docker and orchestration tools like Kubernetes. 
• Time & Space Complexity: if methods you write are in the traffic request path, you know how to avoid unacceptable time complexity & space complexity. 
• Database Knowledge: Strong experience with Data Structures & Algorithms working with MongoDB, PostgreSQL, MySQL, Redis, ElasticSearch, and other similar databases, ability to choose the right data store for the given requirements Relational, Graph, Object, Document, Columnar, Key-Value. Experience with Redis, Memcache, EHCache, Hazelcast, Aerospike 
• Messaging Systems: Proficiency in working with RabbitMQ, BullMQ & others 
• Agile Practices: At least a few years of experience practicing the SCRUM framework, collaborating with scrum masters, product owners, and other stakeholders. 
• Collaboration & Communication: A team player who thrives in a remote, collaborative environment. 
• Communication Skills: Strong verbal and written communication skills. 
• Solutions-Oriented: Comfortable with the fast pace of startup life and adept at finding solutions to challenges. 

Responsibilities 

• Scalable Architecture: Lead the design and development of scalable architecture to ensure efficient performance and reliability of web and mobile applications. 
• Informed Decisions: Make informed architectural decisions that align with both current and future business needs. 
• Security & Privacy: Ensure security and privacy considerations are integrated into the selection of solutions and coding of back-end services and API endpoints. 
• Code Quality & High Standards: Uphold high standards of code quality through regular reviews, maintaining best practices in programming. 
• Robust Testing: Implement robust testing strategies to ensure code reliability and performance. 
• Backend Development: Design, develop, and deploy backend services and APIs using VERT.X, SPRING BOOT Java and AWS technologies. 
• NoSQL Expertise: Effective schema design and data modeling for NoSQL databases, ideally MongoDB, including robust indexing strategies. 
• Technical Debt Management: Monitor and control technical debt to ensure it does not compromise application scalability or performance. 
• Task Planning: Collaborate with the PM and BA to plan and delegate tasks efficiently among backend team members, ensuring clear objectives and timelines. 
• User Requirements: Support the PM, BA team in identifying and analyzing user requirements to ensure development aligns with user expectations and project scope. 
• Systems Thinking: Apply systems thinking to align with broader business objectives. 
• Autonomy: Get things done independently without supervision and without creating future issues. 
• Simplicity: Strive for simplicity in solutions and code. 
• Proactive Problem Solving: Fix problems, even those outside your immediate responsibility. 
• Solution-Oriented: Focus on providing solutions to problems, not just writing code. 

Life@Sciflare:  

• An exciting & lively workplace gives you the chance to work in an environment where you may unleash your creativity and inventiveness to the best extent possible. 
• Work in a collaborative setting where your cooperative team contributes new perspectives to your objectives and forges strong bonds. 
• Growth mindset: You are nurtured through each stage of your professional advancement by learning and unlearning new things. 

About us:         Elixir Game Labs is part of a well-established group TCM Services, that focuses on seed funding globally since 2016 and has its presence in Navi Mumbai in India and Florida in the US. Elixir Game Labs was envisaged and incorporated in 2022. We are a young team of highly energetic gaming enthusiasts with a passion to create engaging mobile games.

About the role: As a Graphic Designer, you will take a significant part in shaping visual language and communications. You will be responsible for designing visually engaging & clutter-breaking graphics. The role would be reporting to the art lead.

Responsibilities:

·      Taking design briefs to understand requirements.

·      Develop intuitive, usable, and engaging interactions and visual designs for mobile.

·      Designing and producing marketing collateral by brand guidelines,

·      Presenting ideas, concepts and design solutions to various stakeholders and incorporating their feedback into the final design.

·      Collaborate with cross-functional teams throughout the design process.

·      Stay abreast of UX trends and look for creative ideas and inspiration in parallel analogous worlds.

·      Research and track advancements in mobile application design patterns.

·      Break any design problem down into viable actionable chunks and solve them with clarity and precision.

·      Staying in the loop and on top of the latest standards, changes, and trends in the mobile design field.

Candidate requirements:

·      Degree in Design, Fine Arts or related field.

·      Must have prior experience as a Graphic Designer as well as a strong portfolio of related projects.

·      Must possess a good knowledge of design tools such as Adobe Photoshop, Illustrator, and After Effects. Knowledge of Adobe XD/Figma is a plus.

·      Must pay strong attention to detail and have a keen eye for aesthetics.

·      Must have excellent communication skills and can clearly articulate your ideas, designs, & suggestions.

·      Must be a strong team player who can collaborate effectively with different stakeholders.

Perks:

·      Medical insurance

·      Recreational club & gym facility

·      Subsidized canteen food

·       

We are looking for Fullstack Engineers (MERN) to help us in the next stage of our journey with experience in developing real-time server applications based on Node.js, Express.js, MongoDB databases

• Write, execute and maintain clean, reusable, and scalable code
• Integrate our various data storage solutions
• Should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries
• Ensure the responsiveness and boost the performance of our apps
• Find and address the various bottlenecks and bug-fixes
• Help in code automatization

• Proven experience in high-level programming languages like Node.js and Express.js with state management tools like Redux
• Good understanding of React, Next.JS, Bootstrap, and Material UI
• Thorough understanding of modeling and scaling databases like Firebase, and SQL
• Expertise in developing micro-services based REST APIs and exposure to API Gateway
• Should be well-versed with collaboration tools like Git, JIRA, etc
• Comfortable working within GCP, AWS, Azure, or equivalent ecosystem
• Knowledge on open-source technologies such as NoSQL, MongoDB, Data Formats (XML / JSON), JavaScript Frameworks ReactJS, JS, JQuery, CSS, HTML5, in-memory databases, Build tools like webpack.

• 2+ years of prior experience working in a software engineering environment
• B. E in Computer Science/Information Science or equivalent degree

JOB DUTIES & RESPONSIBILITIES:

• Lead and mentor developers thru coaching and sharing of knowledge
• Architecture design and Develop new functionality and critical business logic of software products
• Enhance existing applications and software products and design new product

SKILLS:

• Strong knowledge on software implementation best practices
• Strong knowledge of SQL Server and/or Oracle database including store procedure, trigger etc.
• Knowledge of security and vulnerability best practices to design secure web application
• Knowledge of web application architecture with horizontal and vertical scalability
• Experience of working with application with large dataset of millions or billions of row in database table
• Ability to adapt quickly to an existing, complex environment
• Ability to complete all phases of software development life cycle including analysis, design, development, testing and support
• Ability to develop large scale web/database applications
• Ability to work on multiple projects with multiple deadlines
• Ability to communicate clearly with business users and project manager
• Ability to innovate and provide functional applications with intuitive interfaces

• Coordinate with global hiring managers to identify staffing needs
• Determine selection criteria
• Source potential candidates through online channels (e.g. social platforms and professional networks)
• Plan interview and selection procedures, including screening calls, assessments, and in-person interviews
• Assess candidate information, including resumes and contact details, using our Applicant Tracking System
• Design job descriptions and interview questions that reflect each position’s requirements
• Lead employer branding initiatives
• Organize and attend job fairs and recruitment events
• Forecast quarterly and annual hiring needs by department
• Foster long-term relationships with past applicants and potential candidates

• Proven work experience as a Talent Acquisition Specialist or similar role
• Familiarity with social media, resume databases, and professional networks (e.g. LinkedIn, Stack Overflow, and Github)
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods
• Knowledge of Applicant Tracking Systems (ATSs)
• Excellent verbal and written communication skills
• A keen understanding of the differences between various roles within organizations

• Verbal and non-verbal communication.
• Listening skills.
• Assertiveness.

About GetMyUni : 

GetMyUni is a Times Internet invested company. We are an education hub which helps prospective aspirants make the right education choice via student reviews and insights. Being India's first social college search platform we help students in making the right college choice. (https://www.getmyuni.com)

Job Responsibilities :

- Content Development for Website.

- Must be genuinely interested and comfortable in Content Writing, Creative Writing, SEO Based Writing, Blog Writing, Email Writing.

- Must have team handling abilities.

Skills Required :

- Should have strong proficiency in writing.

- Should be comfortable using MS-Office (Word, Excel, PowerPoint).

- Should be comfortable working in a team.

Qualifications :

Minimum Educational Qualification : Completed Undergraduate

Personal characteristics :  Adaptive and Enthusiastic, strong interpersonal skills

Others : Applicants must get their personal laptops