Salesforce Developer / Consultant

Job Description – Tele Caller

Experience: 1–3 Years (Freshers with excellent communication skills may also apply)

Job Summary

A Tele Caller is responsible for guiding authors through the publication process, understanding their publishing requirements, and recommending suitable publication and marketing solutions. The role involves client consultation, relationship management, sales coordination, and ensuring a smooth publishing experience for authors.

Key Responsibilities

• Connect with prospective and existing authors to understand their publishing needs.
• Explain publication packages, services, and marketing solutions in a professional manner.
• Provide consultation regarding book publishing, editing, design, distribution, and promotional services.
• Maintain regular follow-ups with authors and assist them throughout the publication journey.
• Build and maintain strong relationships with clients to ensure high customer satisfaction.
• Coordinate with internal teams such as editorial, design, production, and marketing departments.
• Achieve assigned sales and revenue targets.
• Maintain accurate records of client interactions and updates in the CRM
• system.
• Resolve client queries and concerns promptly and professionally.
• Stay updated with publishing industry trends and company offerings.
• Required Skills
• Excellent verbal and written communication skills.
• Strong persuasion, negotiation, and interpersonal skills.
• Customer-focused approach with problem-solving abilities.
• Ability to build long-term professional relationships.
• Good organizational and time-management skills.
• Basic knowledge of MS Office and CRM tools.
• Ability to work independently and as part of a team.
• Qualifications
• Graduate in any discipline (Bachelor's degree preferred).
• Experience in sales, customer service, publishing, counseling, or client
• relationship management will be an added advantage.
• Freshers with strong communication and sales aptitude are encouraged to

apply.

Key Performance Indicators (KPIs)

• Author acquisition and conversion rate.
• Revenue generation from publication services.
• Client satisfaction and retention.
• Timely follow-up and query resolution.
• Achievement of monthly and quarterly targets.
• What We Offer
• Competitive salary and performance incentives.
• Professional growth and career advancement opportunities.
• Comprehensive training and development programs.
• Dynamic and collaborative work environment. 

We are seeking a detail-oriented Payroll & Compliance Executive to manage end-to-end payroll, attendance validation, statutory compliance, and salary disbursement for a multi-client passenger transport business.

The role also includes managing employee and trip data through our own ERP system and ensuring accurate vehicle vs. employee deployment reconciliation, directly impacting billing accuracy and profitability.

Key Responsibilities:-

Payroll Management:

• Process monthly payroll across multiple client deployments
• Ensure accurate computation of:
• Salary components (Basic, HRA, allowances)
• Overtime, incentives, reimbursements
• Deductions (PF, ESI, PT, TDS, insurance, advances)
• Generate payslips and manage Full & Final (F&F) settlements

Attendance Management:

• Collect and validate attendance from:
• Roorides ERP reports
• Client MIS / biometric systems
• Manual inputs (if any)
• Verify:
• Working days, weekly offs, holidays
• Overtime, shift patterns
• Absenteeism and leave records
• Resolve discrepancies with Operations prior to payroll processing

Roorides ERP – Employee Management:

• Manage employee lifecycle and deployment data on Roorides (internal ERP system)
• Key activities:
• Employee onboarding and profile management
• Updating employee status (active / inactive / transfer)
• Spare Driver or Monitor approval
• Ensure Roorides data integrity and alignment with payroll and attendance
• Act as a control point for employee accuracy across operations

Salary Approval & Payment Processing:

• Prepare client-wise and consolidated payroll sheets
• Obtain management approval before disbursement
• Coordinate with Accounts for Salary funding
• Ensure timely salary credit to employees
• Reconcile salary payments with bank records

Client-wise Payroll Handling:

• Maintain separate payroll structures for each client
• Manage variations in Salary structures and compliance applicability
• Ensure accurate employee-client mapping

Billing & Payroll Reconciliation:

• Reconcile salary payouts vs client billing
• Identify:
• Cost vs billing variances
• Missing or excess billing
• Support invoice validation with Accounts team

Vehicle vs Employee Deployment Reconciliation:

• Validate:
• Vehicle operating days vs employee attendance
• Trip data (Roorides) vs payroll records
• Identify and control:
• Employees paid but not deployed
• Vehicles billed without manpower
• Idle manpower vs active fleet
• Ensure complete alignment between trip data, attendance, payroll, and billing

Statutory Compliance:

• Ensure timely and accurate filing of:
• PF via Employees' Provident Fund Organisation
• ESI via Employees' State Insurance Corporation
• PT and TDS (Form 24Q, Form 16)
• Maintain statutory registers and documentation
• Ensure compliance with:
• Payment of Wages Act
• Minimum Wages Act
• Payment of Bonus Act
• Gratuity Act

Compliance Mapping:

• Maintain compliance applicability matrix as per client
• Ensure PF/ESI eligibility accuracy and employee enrollment
• Support audits and inspections

MIS & Reporting:

• Prepare:
• Payroll summaries
• Attendance reports
• Roorides vs payroll reconciliation
• Vehicle-wise manpower and cost reports
• Client profitability reports
• Ensure MIS submission within defined timelines

Coordination:

• HR: Employee lifecycle data
• Accounts: Salary processing, billing, reconciliation
• Compliance: labour departments and related parties
• Operation team: employee documentation and onboarding

Key Requirements:

Qualification:

• B.Com / M.Com / MBA (HR/Finance preferred)

Experience:

• 1– 2 years in payroll, compliance, and attendance
• Experience in transport / fleet / staffing environment preferred

Technical Skills:

• Advanced Excel / Google Sheets (reconciliation, MIS, control reports)
• Payroll software knowledge  
• Hands-on experience with ERP systems (Tally or similar preferred)

Director – Fundraising & Partnerships

Location: Pune / Mumbai / Delhi NCR / Bangalore / Hyderabad / Remote (Hybrid Flexibility)

Experience: 10 – 15 years

Reports to: CEO

Type: Full-time

Working days: 5.5 Days

Timings: 9:30 AM to 6:30 PM

The Role

We are seeking a mission-driven, results-oriented leader to join as Director – Fundraising & Partnerships.

In this high-impact leadership role, you will:

• Report directly to the Co-Founders

• Scale fundraising capacity 3x in the next 2 years

• Secure long-term, outcome-linked funding from CSR, HNIs, philanthropic foundations, and global development partners

• Represent organisation in key donor forums and build a high-performing fundraising team

Key Responsibilities

1. Fundraising Strategy & Leadership

• Lead execution of our's 2–3 year fundraising strategy aligned with growth goals

• Own annual fundraising targets, set KPIs, and ensure transparent reporting

• Drive donor lifecycle: prospecting, proposals, grant reporting, and relationship management

• Act as external face in funder interactions with CSR leaders, philanthropies, and impact investors

• Build systems for agility, compliance, and long-term donor trust

2. Partnership Development & Network Building

• Develop pipeline of 50+ CSR leads, philanthropists, and ecosystem enablers

• Mobilize donor and champion networks to unlock opportunities

• Represent firm at sector forums and donor convenings

3. Communications & Collateral Oversight

• Oversee donor-facing communications: proposals, pitch decks, reports, and campaigns

• Ensure clarity and alignment with brand and impact narrative

• Use storytelling, data, and design for compelling funder engagement

4. Team Leadership & Systems Building

• Build and mentor a high-performing fundraising team

• Establish robust systems for donor CRM, compliance, reporting, and audits

• Work with internal teams to develop tailored grant materials

5. Relationship Management

• Shape trust-based donor journeys for long-term investment

• Design engagement pathways for new, existing, and repeat funders

6. Cross-Functional Collaboration

• Partner with Programs, Finance, and Impact teams to align fundraising with program needs

• Work with M&E/Data teams to define outcomes and deliver performance-linked commitments

Who You Are

• Fundraising is more than a function for you; it’s a lever for systemic change.

• Strategic executor: equally comfortable with vision decks and complex donor conversations.

• 12–15 years’ experience in fundraising, partnerships, or business development in nonprofit, CSR, or impact investing.

• Proven success in multi-crore, multi-year partnerships (₹12Cr+).

• Strong storyteller and sharp writer.

• Deep knowledge of India’s social impact ecosystem and funder motivations.

• Thrives in high-autonomy, high-accountability environments.

• Bonus: experience in growth-stage nonprofits or multi-state fundraising.

Why Join Us?

Here you won’t inherit a stale pipeline — you’ll build the engine that helps lakhs of children unlock their future.

• Lead with vision: Own strategy, partnerships, and growth

• Scale with purpose: Fund one of India’s most scalable, tech-forward education models

• Learn with peers: Collaborate with co-founders, donors, and sector leaders

• Work from anywhere: Flexible hybrid work model

• Grow fast, grow real: Clear path to Chief Growth Officer

What You Can Expect

• Ownership & trust: Lead strategy and fundraising, not just execute

• Flexibility: Hybrid work from Pune, Mumbai, Delhi NCR, or remote

• Learning & visibility: Represent at national forums

• Supportive culture: Startup-fast, values-first, prioritizing well-being

• Competitive salary: Sector-leading pay with transparency on growth paths

Key Responsibilities:

●     Conduct individual counselling sessions with students to evaluate their career aspirations, interests, skills, and strengths.

●     Offer tailored career guidance, resources, and tactics to assist individuals in making well-informed decisions about their professional journeys.

●     Aid students in formulating and executing effective job search plans, encompassing resume construction, cover letter composition, and interview readiness.

●     Administer and interpret career assessments to provide clients with valuable insights into their strengths, personality traits, and suitable career options.

●     Stay current with industry trends, labour market information, and emerging job opportunities to provide informed advice to clients.

●     Visit government schools to deliver career guidance to students and be open to community visits.

●     Develop and conduct workshops, webinars, or seminars on topics related to careers, such as networking, job search strategies, and professional development.

●     Maintain precise and confidential client records, ensuring compliance with applicable privacy regulations.

●     Collaborate with team members and external partners to deliver comprehensive career support services.

●     Possess a solid understanding of the vocational and professional career landscape in Uttar Pradesh.

●     Demonstrate awareness of ground-level career awareness in India.

Qualifications:

●     Bachelor's degree in [relevant fields, e.g., Education, Sociology, Counselling, Psychology, Social Work and Human Resources]  (Master's degree is also preferred).

●     Proficiency in Odia, Hindi and English is a must.

●     Proven experience in career counselling or related roles, with a track record of helping clients achieve their career goals.

●     Strong knowledge of career development theories, job search strategies, and employment trends.

●     Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.

●     Proficiency in using career assessment tools and resources.

●     Familiarity with relevant software and technology, including Microsoft Office Suite and career management platforms.

●     Certification in career counselling or a related field (e.g., National Certified Counselor, Certified Career Development Facilitator) is a plus.

Other details:

·    Work week: Monday to Saturday

·    Work timings: 10 a.m. to 6:30 p.m.

·    Remuneration: INR 15,000/- to INR 25,000/- per month (including a fixed remuneration and a variable bonus at 9:1 ratio along with 10% TDS deduction) + travel allowances as per HR policy.

·    Contract duration: 10 months (with a potential extension of 2 years subject to performance)

·    Legality of employment: Consultant

·    Available joining dates: 1st May 2024 or 15th May 2024

·    Having a laptop is mandatory for this role

• Drafting, reviewing and negotiating of customer/subcontractor agreements in a wide range of industrie.
• Extensive experience with vetting, drafting and negotiating master service agreements, subcontractor, non-disclosure agreements, statement of works, change orders etc.
• Well versed in local commercial and corporate law with global outlook.
• Collaborate with various business functions in connection with driving deal negotiations.
• Post signing contract management, including amendments to existing contracts, business team support and counsel
• Train the other legal team members on negotiation/drafting skills
• Managing, mentoring and leading team members.

• 8+ years of law firm experience with a mid to large size law firm or IT company or similar industry with a focus on general corporate law. An understanding of IT and IT sourcing contracts a plus
• Strong knowledge and experience in negotiating high value commercial contracts. Candidate should possess experience in handling international clients and exposed to international laws

Roles and Responsibilities:  

• Work on application development lifecycle activities that include: Analysis, Design,  Coding, Testing & Implementation  

• Execute all phases of software application projects including resolving issues and helping  to ensure successful deployment  

• Proactively adapt to the changing business and technological landscape of Salesforce  and .Net/Java platforms  

• Design Salesforce solutions and form effective project plans. Add value in all stages of  project work (definition, development, deployment)  

• Assist in developing customized solutions to problems identified by business area  managers  

• Tackle inconsistencies in data quality and create processes to overcome system  deficiencies  

• Master new technologies and development models  

Desired Candidate Profile:  

• 3+ years Force.com development experience, with a strong focus on Apex and  Visualforce development  

• Must have experience in developing CRM Sales based applications, Workflows,  Approvals, Reports (including joined reports), Dashboards along with basic SFDC “click  and customize” environment  

• Strong development skills in Lightning, Apex and Visualforce which includes writing  triggers, components, classes etc.  

• Proven skills in integrating JavaScript, jQuery and AJAX based functionalities in  Visualforce  

• Sound experience in analyzing security requirements and accordingly designing and  implementing profiles, roles, permissions etc  

• Experience in developing integration processes using Salesforce.com’s Web Services API  and third-party integration tools (Apex Data Loader, DB Amp etc) is desirable  • Knowledge of SFDC deployment, configuration and administration processes would be  an added advantage  

• Must be up to date with latest releases in Salesforce as a platform  
• Familiarity in jQuery, CSS, XML, DHTML and HTML  

• Leverage experience with .NET development, web services development and SQL  development to build integration points between Salesforce and back-end systems 
• Good interpersonal skills, for effective communication with business and development  teams  

• Proven track record of successful and timely project delivery  
•  
• Candidate should have Salesforce certification

Roles & Responsibilities :

• Responsible to cross check and vet facts on the fundraiser
• Responsible to check the content quality of sponsored campaigns
• Responsible to cross check and vet creative assets
• Collaborating with multiple teams, understanding the process and seamlessly delivering results
• Communication & Coordinate with patients for health updates through series of actions (either via phone calls, emails or chats)
• Follow SOPs and adapt new processes
• Multitask with several tasks

Basic Qualification :

• Bachelor’s Degree or Post Graduate Degree in Literature/ English.
• 1 or 2 years of experience in sales executive ,customer service executive ,or operations associate 
• Experience in handling customer calls
• Experience working on CRM’s
  
  

Desired Skills

• Impeccable written & oral communication skills in English & Local Language
• Target oriented & hunger for personal growth and overall development
• Strong Organizational and interpersonal skills
• Should have worked in a team environment
• Ability to communicate to customers convincingly
• Ability to multitask
• Excellent time management skills
• Basic Knowledge of Microsoft tools (excel, word, PowerPoint etc.)
• Extreme level of flexibility and adaptability to new tasks & environments
• Responsible, Capable & has ability to work independently
• Logical Thinker and look to solve problems in strategic way
• Basic Analytical skill will be added bonus
• Basic Understanding of what we do at Impact Guru
  
  

Responsibilities:

1.    Perform R&D in computer graphics and video contents editing. Help to develop new video editing/processing algorithms for our video and live streaming pipeline. Follow up state-of-art work in related fields and keep improving overall performance of our products. 

2.    Research and optimize algorithms/strategies of short video and streamed video coding.

3.    Research and develop practical image enhancing algorithms. Follow up state-of-art work in related fields and keep improving overall performance of our video systems.