Salesforce Developer / Consultant

Company Profile:

EaseMyTrip embarked on its journey in 2008, initially focusing on the B2B2C (business to business to customer) distribution channel, offering travel agents access to its website to facilitate the booking of domestic airline tickets, thus catering to India's offline travel market. Subsequently, leveraging its stronghold in the B2B2C channel, the company expanded its operations into the B2C (business-to- customer) distribution channel in 2011, primarily targeting the growing travel requirements of the Indian middle-class population. 

About:

We are seeking a highly motivated and proactive Flight Support Trainee for our team. As a Trainee, you will learn in various aspects of customer support like queries resolution, handling situations, interaction with customers. As a Customer Support Representative, you will be the main point of contact for our customers, providing assistance and resolving any issue they may have.

 Responsibilities:

• Provide best-in-class customer service and problem resolution to customer queries over the voice-based phone service.

• Support customers across Telecommunication/E- mail/Chat, Meet customer requirements through first contact resolution.

• Clarify customer requirements; probe for and confirm understanding of requirements or problem.

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

• Listen attentively to customer needs and concerns; demonstrate empathy. Confirm customer understanding of the solution and provide additional customer education as needed.

• Prepare complete and accurate work and update customer file.

Requirements:

• Freshers with good communication skills • 6 Days working and one rotational week off

• Morning Shifts

• Knowledge of international/domestic travel voice process

• Be enthusiastic & have zeal to perform.

  Note:

1. Duration of Internship is for Minimum 6 Months

2. Competitive Stipend amount is 12k

3. Certificate will be offered after completion of internship

We are seeking a new Graphic Designer to join our team. You will be designing a wide variety of things across digital and offline media. To be successful in this position, you’ll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail.

Roles & Responsibilities:

1.Must have various technical skills of web design tools such as WordPress, HTML & CSS etc. as well as mastery in designing software such as Adobe Photoshop, Corel Draw, Illustrator & Canva.

2.Must have excellent knowledge in the field of typography, UI/UX knowledge, print design & branding.

3.Should be really creative & be able to make multiple posts, newsletters, designs, logos etc without being repetitive in the design & color scheme etc & should be well aware of the latest design trends.

4.Should be able to make great PowerPoint presentations & web designs for Western audience.

5.Should be able to showcase our brand to a western audience.

6.Should be able to respond well to suggestions. 

7.Should be able to make changes that are instructed quickly & with minimum instructions & supervision.

8.Should be able to juggle multiple projects & meet deadlines.

9.Should have attention to detail & be able to produce error-free work & spellings.

10.Should have a good portfolio.

11.Should have good Communication Skills & be Detail-oriented.

12.Should have worked with Western customers, especially North

America & West Europe or Western Brands.

13.Some experience with a good Advertising agency would be great.

14.Effective time management skills and the ability to meet deadlines.

15.Able to give and receive constructive criticism.

Stalwart Themius is currently seeking a highly motivated and experienced Project Manager to join our client's team in Mumbai. This role will involve providing virtual support to production processes in various areas of the food industry. Our client, with over 70 years of research and development experience, is known for their innovative high-tech solutions. Their intelligent sensor systems enable businesses to achieve optimal quality and efficiency in their production processes.

• Role: Project Manager:
• Experience: 10+ years overall and at least 5+ years of experience as a Project Manager
• Location: Airoli, Navi Mumbai (Hybrid)

If you have a passion for the world of intelligent machines, this exclusive opportunity is perfect for you. As a key member of the team, you will work closely with the Director of Engineering, participating in all aspects of the development cycle. Your primary focus will be fostering effective communication between different teams across locations and ensuring the delivery of a world-class product. This role is crucial and responsible for the entire Mumbai development team and delivery. The ideal candidate must have a strong background in Project Management and prior experience in team management.

Responsibilities:

• Establish and implement training processes and strategies for all technical personnel
• Analyze, plan, and develop requirements and standards for scheduled projects
• Assign and oversee daily tasks of technical personnel, ensuring active progress toward established milestones
• Conduct regular technical team meetings to assess progress
• Define clear deliverables, roles, and responsibilities for staff members involved in specific projects or initiatives
• Recruit and train exceptional employees to fill technical department positions
• Take ownership of projects and solutions within the business initiative

Mandatory Skills:

• Hands-on experience with Deployment, Docker, Node.js, ReactJS, MongoDB, and web design principles
• Strong understanding of cloud computing
• Proficiency in systems development and lifecycle methodologies
• Solid technical background with the ability to address accessibility and compatibility issues
• Familiarity with industry-standard tools for assessing work quality and providing improvement suggestions
• Excellent written and verbal communication skills
• Strong problem-solving and critical-thinking abilities
• Ability to work calmly under pressure and meet deadlines
• A team player with the capacity to work independently when necessary
• Minimum 10+ years of experience with 5+ years of people management skills and 5+ years of technical skills
• Demonstrated leadership, interpersonal, organizational, and problem-solving skills

Preferred Skills:

• Master's degree in Project Management or a related technical field
• Professional Project Management Certification from an accredited institution
• Demonstrated understanding of Project Management processes, strategies, and methods
• Experience mentoring, coaching, and developing talent in the technology department
• Excellent time management and organizational skills, with expertise in establishing guidelines for others in these areas
• Managerial experience applying analytical thinking and problem-solving skills
• A proactive approach to identifying and addressing potential challenges

Roles & Responsibilities:

• Excellent problem-solving & analytical skills & OO principles
• Solid understanding of the data structure & algorithms.
• Expert knowledge with any one of the Javascript Framework such as Node Js.
• Any additional experience with Java or python, GoLang would be nice to have.
• Experience working with SQL database like MySQL or PostgreSQL
• Experience working with NoSQL databases like mongoDB, couchbase would be nice to have
• Working experience with cache like redis, mem cached or elasticache would be nice to have
• Working experience with Message Queues would be a great advantage.
• Experience with deployment & AWS would be nice to have
• Ability to do in depth analysis or problem statement or use case & Build robust & scalable architecture
• Logging & monitoring of the production system in real time
• Lead a team of 2-4 team members & make sure team practices defined coding practices across the project. 

We are seeking Sr. Software Engineers with hands-on C++/C# programming and unit testing skills. This person will be responsible to design, develop, troubleshoot and debug software programs for laboratory medical device new product development. The incumbent practices code quality, refactoring and unit testing.

Responsibilities

• Prototype, design, implement, unit test and maintain Windows based software applications
• Participate in cross-functional project teams to develop medical device software
• Work with multi-discipline teams on new production introduction project while adhering to software development and source control processes
• Document software, write technical specifications for interfaces and testing

Qualifications

• Bachelor’s degree in Software Engineering, Computer Science or related field with no less than 6+ years of experience
• Experience designing and developing C++/C# based solutions and experience with any user interface development (UWP / WPF)
• Expert in Unit Testing, OOA/OOD development methodologies and design principles
• Experience in Agile development processes and philosophies
• History of timely delivery while ensuring a quality focus
• Ability to work well with people and be both highly motivated and motivating
• Ability to work in a fast-paced, and often ambiguous environment where continuous improvement is a way of life
• Ability to work independently and proactively with minimal direction.

Nice to Have

• Experience in medical device design & development is a plus
• Experience in IVD instrumentation, such as clinical chemistry, immunoassay, hematology, urinalysis, molecular, microbiology or flow cytometry systems is a plus
• Understanding of software development processes for a regulated environment (ISO9000/FDA) is a plus
• Experience in software code and build management is a plus

Headquartered in Silicon Valley, Gupshup is a global leader in cloud messaging, enabling businesses to build engaging conversational experiences, seamlessly across 30+ messaging channels, using a globally available cloud API.

Gupshup handles over 4.5 billion messages per month and has processed over 225 billion messages, enabling over 36,000 businesses to engage nearly a billion users across channels including SMS, WhatsApp, Facebook Messenger, Twitter, WeChat, Viber, Slack, Android RCS, Mobile App and Mobile Web.

Gupshup offers a comprehensive product portfolio that includes an easy to use omni-channel messaging API, advanced bot building platform and mobile marketing tools. Gupshup has also forged strategic partnerships with Facebook, WhatsApp, Google and Cisco to offer innovative mobile messaging solutions with broad reach.

You could log on to https://www.gupshup.io/developer/home">https://www.gupshup.io/developer/home for more information.

Location: Mumbai (Goregaon East )

Roles and Responsibilities:

• Experienced in Java and associated technologies.
• Should have worked with highly scalable web applications
• Good debugging capability
• Should be able to search through logs on server and narrow down to root cause of functional issue from stack trace or performance issue from logs of latency of different components.
• Product development experience in agile environment will be a big plus though not mandatory.
• Highly Tech Savvy and hands-on. Good exposure into design patterns
• Good understanding of OOPS concepts.
• Experience of working with open source technology and tools.

Regards,
Tina Dsouza

Duties and Responsibilities

- Guide team development efforts towards successful project delivery.

- Provide technical leadership to teammates through coaching and mentorship.

- Maintain high standards of software quality within the team by establishing good practices and habits.

- Assist in the collection and documentation of user's requirements, development of user stories, estimates and work plans.

- Design, develop, and unit test applications in accordance with established standards.

- Participate in peer-reviews of solution designs and related code.

- Develop, refine, and tune integrations between applications.

- Analyze and resolve technical and application problems.

- Adhere to high-quality development principles while delivering solutions on-time and on-budget.

- Research and evaluate a variety of software products.

- Provide third-level support to business users.

- Research and evaluate a variety of software products.

Desired Skills & Experience

1. Must have 2-5 years of experience in independently creating web applications as well as in managing teams.

2. Must be familiar with all the latest technologies in both front-end as well as back-end development.

3. Must have experience with: Angular, Postgresql etc.

4. Experience with Ruby on Rails, Graphql is a bonus.