Customer Support Executive

Role Summary:

Lead and drive the development in BI domain using Tableau eco-system with deep technical and BI ecosystem knowledge. The resource will be responsible for the dashboard design, development, and delivery of BI services using Tableau eco-system.

Key functions & responsibilities:

· Communication & interaction with Project Manager to understand the requirement

· Dashboard designing, development and deployment using Tableau eco-system

· Ensure delivery within given time frame while maintaining quality

· Stay up to date with current tech and bring relevant ideas to the table

· Proactively work with the Management team to identify and resolve issues

· Performs other related duties as assigned or advised

· He/she should be a leader that sets the standard and expectations through example in his/her conduct, work ethic, integrity and character

· Contribute in dashboard designing, R&D and project delivery using Tableau

Experience:

· Overall 3-7 Years of experience in DWBI development projects, having worked on BI and Visualization technologies (Tableau, Qlikview) for at least 3 years.

· At least 3 years of experience covering Tableau implementation lifecycle including hands-on development/programming, managing security, data modeling, data blending, etc.

Technology & Skills:

· Hands-on expertise of Tableau administration and maintenance

· Strong working knowledge and development experience with Tableau Server and Desktop

· Strong knowledge in SQL, PL/SQL and Data modelling

· Knowledge of databases like Microsoft SQL Server, Oracle, etc.

· Exposure to alternate Visualization technologies like Qlikview, Spotfire, Pentaho etc.

· Good communication & Analytical skills with Excellent creative and conceptual thinking abilities

· Superior organizational skills, attention to detail/level of quality, Strong communication skills, both verbal and written

At Toddle, we are on a mission to help schools around the world deliver better learning. We are a team of 2x founders – before founding Toddle, we set up a network of preschools and schools in India. We continue to operate these preschools and schools as it gives us a unique vantage point into the challenges faced by schools.

Our belief is that real impact in education can only be achieved by improving schools. That’s because children spend more than 80% of their learning time in school and schools are here to stay as schools are not just about teaching & learning, they also play a pivotal social role in our lives. So while most Edtech companies are trying to solve for education by working outside the school system, we think that the focus needs to be on taking our schools to the next level.

Our first product is a collaboration platform for teaching teams – we say that Toddle is to teaching, what Figma is to design. In its current version, Toddle empowers teachers to work together and better across all stages of the teaching-learning process – right from curriculum planning and assessments to progress-tracking and family communication.

Here are some key facts about us:

1. Currently used by 1,000+ schools and 40,000+ teachers from 100+ countries
2. Global revenue – 40% from Americas, 30% from EMEA, 30% from APAC
3. NRR > 115%
4. NPS > 70
5. Annual churn < 5%
6. Inbound led GTM motion fuelled by positive word of mouth

Here’s what we love solving for

• Creating delightful experiences that help teaching teams collaborate better & be more effective
• Building tools that help teachers personalise learning for their students
• Helping teachers around the world connect with each other meaningfully

We are at a pre-series A stage right now, growing fast in the SAAS Ed-tech space, and have been funded by Matrix, Beenext, and Better Capital among others.

Here’s what you’ll be doing

“Good design is as little design as Possible” – Dieter Rams

Design is one of Toddle’s core competencies and as a Product Designer on the team, you’ll lead the way. Our designers are makers and storytellers. They envision how people experience our products and bring that vision to life in a way that feels inspired, refined and even magical.

The ideal person:

• Has an interest in designing for education and knows the difference between “good” and “great” and is able to work through team dynamics and timelines to deliver excellent design
• Can develop detailed storyboards, mockups, and prototypes to communicate interaction and design ideas effectively
• Brings in a breadth of experience in the product development process, from problem definition to detailed user interface and visual design
• Is optimistic and open to new ideas and ways of working
• Has past experience designing digital products, ideally in the SaaS/B2B space

Is this someone that looks like you?

• 3+ years’ experience designing for the web and mobile
• Formal design training
• Proficiency in Figma
• Excellent organisational, collaboration, and communication skills

Within the first 3 months, you will

• Understand Toddle’s vision and product strategy
• Understand International Baccalaureate as an educational framework
• Get to know the processes, tools, and systems our design team uses
• Have one-on-ones with members of the design, curriculum, engineering, and product teams to learn how design fits into the organisation
• Participate in design reviews and give feedback on other team members work in progress
• Know every corner of our Web app, Educator app, Family app and Student app. You’ll get a sense of our strengths and identify opportunities for improvement
• Deeply understand our users and their needs by participating in user research. You’ll go on site and talk directly with educators, coordinators, and school leadership team to learn about the challenges they face

Within six months you will

• Research, design, and launch a product feature from start to end as the primary design owner. You will lead and execute the design phase and partner with product and engineering to ensure that the right MVP is built and launched
• Mentor and coach team members to help develop the design, professional, and interpersonal skills

Within twelve months you will

• Own and drive the definition and design of a new product initiative
• Translate company vision and product strategy into high-confidence and innovative new product development
• Become a proactive advocate of voicing the user needs and representing their requirements
• Help to refine how we find and evaluate the best talent to join our team. Participate in the growth of the design team as a recruiter, interviewer, and hiring manager
• 
  

Excited about the role?

Here are some more benefits:

1. Exposure to diverse learning opportunities

• Work across different projects & teams to develop skills outside of your core expertise
• Access to a small budget towards learning (e.g. books, online courses, substacks)

1. Industry best leave policy
2. We trust you fully on your commitment to our mission and your judgement on planning your time and taking leaves:

• No cap on the number of sick or casual leaves
• Special paid leaves for childbirth, wedding etc.
• And if in any circumstance you feel burnt out – there is a little something for this too!

1. No bell curve performance evaluations
2. We put in a lot of work to hire the best, and therefore we don’t expect anyone to deliver less than the best!
3. Block “no-meeting hours” to enable uninterrupted focused work
4. And yes, a super fun and diverse group of folks to collaborate and grow with

Responsibilities

1. Requirements Analysis: Collaborate with business analysts and stakeholders to understand and gather requirements for Appian applications.

2. Design and Development: Design, develop, test, and implement Appian applications using the Appian Low-Code Platform. Create process models, user interfaces, business rules, and integrations within the Appian environment.

3. Customization and Configuration: Customize Appian components as per the project requirements. Configure and extend the Appian platform to meet business needs.

4. Integration: Implement integrations with other enterprise systems and external services. Collaborate with integration architects to design and develop efficient and scalable integration solutions.

5. Testing: Conduct unit testing, integration testing, and user acceptance testing for Appian applications. Identify and resolve defects and issues during the testing phases. .

Skillset Required / Mandatory

• Proven experience as an Appian Developer with a strong understanding of the Appian Low-Code Platform.

• Appian certification is highly desirable.

• Solid understanding of software development life cycle (SDLC) and Agile methodologies.

• Strong analytical and problem-solving skills.

• Excellent communication and collaboration skills

Qualifications

 Bachelor’s degree in computer science, Information Technology, or a related field.

 Minimum 4+ years of work experience

Please share your updated cv in pdf format with the following details asap -

1. Current CTC

2. Expected CTC

3. Notice Period

4. Total Experience

5. Relevant Experience in Appian , Agile Methodologies & SDLC

6. Current Location

7. Availability for interview(Please specify time slot for 2 hours for 2 to 3

days in weekdays between 3 - 11 pm )

This role offers flexibility of remote work

Regards,

Preeti Sawant

Pyx Tech Pvt Ltd

Urgent requirement for a well-experienced content writer. A Content Writer, or Content Creator, is responsible for creating high-quality, informational content to promote our brand, products, or services. Their duties include researching and writing content for various platforms, optimizing content for search engines, and collaborating with other teams like designers and developers to ensure that the content aligns with the company’s brand message.

• Researching and writing high-quality content like product descriptions, blog posts, articles, social media posts, website content, and other marketing materials, etc.
• Optimizing content for search engines using keywords, meta tags, and other SEO techniques
• Collaborating with other teams like designers and developers to align content with the company’s brand
• Measuring the content’s success by tracking KPIs like website traffic and conversions
• Creating and executing a content calendar
• Reviewing, editing, and proofreading content
• Stay up-to-date with industry trends and adapt content strategies accordingly.

Salary: 15K to 25K

Experience: 2-3 Years

Location: 1201, Gopal Heights, Netaji Subhash Place, Pitam Pura, Delhi, 110034

Regards

99webmart

looking for a candidate who is a self-starter and open to learning best practice development from the team. This role comes with the opportunity to absorb knowledge and grow as a developer.

Salesforce Certified Developer 1 (PD1), Apex, Salesforce integration with large applications End to End (for Salesforce API understanding)

• Must have: The candidate should have Salesforce Certified Developer 1 (PD1)
• Must Have: 3+ Years of experience as Salesforce Developer
• Must have: Web Application Development Background in a Product Company
• Must have: Excellent development experience with Apex is a must
• Must have: Experience in Visual Force pages development (for Xoxoday UI components)
• Must have: Experience in Salesforce integration with large applications End to End (for Salesforce API understanding)
• Must have: Experience and knowledge of Lightning Design System (for Xoxoday UI widget components)
• Must have: Proven experience with Salesforce development, system integrations, and bug fixes
• Must have: Very good Understanding of Salesforce standard objects and custom objects such as Leads, Account, Contacts, Opportunity, Products, Price book, Lead process, Sales process, and Forecasting is required
• Must have: Experience and knowledge of Lightning Design System
• Good to have: Experience with front-end languages and backend tools for web engineering (Apex, Triggers, DataLoader, Visualforce, Lightning Framework, API s JavaScript, HTML5, and CSS).
• Good to have: Hands-on experience in Salesforce Community Cloud, Service Cloud, and Lightning

• Ability to join a small and growing team, and work with some of the coolest people you've ever met
• Opportunity to make an impact, and leave your mark on this organization.
• Competitive compensation, with the ability to shape your own career trajectory 

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at this company

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Advertising at our client is a fast-growing multi-billion dollar business that spans across desktop, mobile and connected devices; encompasses ads on our clients portal and a vast network of hundreds of thousands of third party publishers; and extends across US, EU and an increasing number of international geographies.The Supply Quality organization in Bangalore has the charter to solve optimization problems for ad programs to ensure high-quality ad-impressions. We develop advanced algorithms and systems to optimize performance for our advertisers and publishers. We are focused on solving a wide variety of problems in computational advertising like traffic quality prediction (robot and fraud detection), Security forensics and research, Viewability prediction, Brand Safety and experimentation. Our team includes experts in the areas of distributed computing, machine learning, statistics, optimization, text mining, information theory and big data systems.

The Supply Quality infrastructure(SQI) team builds large-scale real-time transactional solutions, batch and stream processing systems, internet scale crawling solutions and storage infrastructure. We process bid requests in the orders of tens of billions per day with our real-time, batch and stream processing systems. To handle data at this scale, we use cutting-edge open source technologies like Hadoop, Spark, Redis etc.. We are not tied to one technology. Instead, we use what is best suited for the purpose. All of our systems tend to be loosely coupled, communicating using synchronous and asynchronous messaging, leading to a classic distributed processing architecture. All our systems need to also implement complex machine learning and optimization algorithms at scale. 

We are looking for a talented Engineering Manager to lead a new big-data engineering initiative within SQI. The team will own building highly available, efficient and low latency internet scale infrastructure including web-scale crawler, contextual processing and classification systems that will be used across multiple advertising use cases. As a leader of the team, you will be responsible to evolve the charter of the team, work with stakeholders to set goals and deliver them. To succeed, you need to demonstrate sound technical acumen, excellent project management skills, great communication skills, and hire, build, and develop your team. You will be responsible for fostering a culture of engineering excelllence towards delivering cutting-edge solutions that materially improve customer experience.


Primary responsibilities:

• Provide technical expertise and leadership throughout product life cycles, influence software engineers best practices for your team and own operational metrics
• Work with business leaders and product managers to define product requirements.
• Prioritize, communicate, maintain, and execute roadmaps, project plans, and commitments
• Work with engineers to define technical requirements and architect and execute best-in-class implementations in agile manner
• Build and maintain world-class customer experience and operational excellence for your deliverables
• Hire, manage, mentor and grow a high performance team of Software Engineers

As a Senior Software Engineer - I,you'll take on complex problems that span multiple components and teams. As SSE - I, you could expect to: 

• Independently own one or more multiple modules, which includes: requirement analysis, design, development, maintenance & support
• Write extensive, efficient code to address complex modules and that handles interaction between multiple components. 
• Rapidly iterate to add new functionalities and solves complex problems with simple and intuitive solutions
• Produce architecture with clean interfaces, that are efficient and scalable
• Participate and contribute to architectural discussions
• Perform design and code reviews
• Perform technical feasibility and trade off studies & guides others to perform these studies
• Solve production issues. Investigate and provide solutions to minimize the business impact due to outage
• Continuously improve performance metrics of modules you own.
• Actively mentor and develop junior developers in all software development practices
• Participate in the hiring process (referrals, interviews, attending recruiting events or writing blogs)
• Onboard and mentors new team members, helps shape the culture of the team
• Collaborate effectively across teams to solve problems, execute and deliver results

Minimum Requirements: 

• A minimum of 4 years of relevant software development experience