Customer Support Executive

About the Role

We are seeking detail-oriented Accounting Interns to join our team remotely for a 3-month internship. This internship is ideal for students or recent graduates interested in accounting, bookkeeping, and financial reporting. While this is an unpaid internship, interns who successfully complete the program will receive a Completion Certificate and a Letter of Recommendation.

Responsibilities

• Assist in maintaining financial records and ledgers.
• Support accounts payable and receivable processes.
• Help in preparing financial statements, reports, and reconciliations.
• Assist in budgeting and expense tracking.
• Collaborate with the finance team to ensure accuracy and compliance.
• Support audits and documentation of accounting processes.

Requirements

• Basic understanding of accounting principles, financial statements, and bookkeeping.
• Familiarity with MS Excel/Google Sheets for financial data management.
• Attention to detail and accuracy in handling numbers.
• Strong analytical and problem-solving skills.
• Ability to work independently in a remote environment.
• Good communication skills and professionalism.

What You’ll Gain

• Hands-on experience in accounting and financial management.
• Exposure to real-world accounting processes and reporting.
• Mentorship from experienced accounting professionals.
• Completion Certificate upon successful completion.
• Letter of Recommendation based on performance.

Internship Details

• Duration: 3 months
• Location: Remote (Work from Home)
• Stipend: Unpaid
• Perks: Completion Certificate + Letter of Recommendation

Certa (getcerta.com) is a Silicon Valley-based tech product start-up that is automating the vendor, supplier, and other stakeholder onboarding processes (think background checks, agreements, and the works) for companies across industries and geographies. With multiple Fortune 500 and Fortune 1000 clients, at Certa's tech team, you will be working on stuff that is changing the way huge companies do business.

Must Haves:

• Experience developing enterprise-grade quality software.
• 3+ years of experience building large-scale front-end applications using React.
• 3+ years of experience using type-safe JavaScript-based languages, such as TypeScript.
• Understanding of modern frontend ecosystems, including Bundling(preferably using vite), Linting, Testing and Releasing
• Success with mentoring mid-level & junior Engineers.
• Experience in Agile software development methodologies.
• Experience writing automated tests (e.g., Vitetest, Cypress, Jest, Testing Library).
• Experience in building, scaling & maintaining a design system from scratch.
• Experience in improving rendering as well as delivery performance for front-end applications.
• Experience in writing semantic HTML.
• Experience in building scalable, responsive, and cross-browser-compatible web applications.
• Experience in a peak-performance organization, preferably a tech startup.
• Experience working with a remote team.
• Data analysis experience, and understanding of how analytics can help with product decisions.

Bonus:

• Experience building integrations and data synchronizations with event pub/sub-models.
• Experience with WebGL
• Experience in building offline applications using Web Workers
• Open source contributions.
• Running his/her own blog.
• Experience with building 100% keyboard and screen reader-accessible applications.
• Experience setting up and customizing JavaScript tooling and building systems.

Key Responsibilities

Lead outbound and inbound sales calls to convert leads into paying customers

Develop and execute strategic calling campaigns to meet monthly and quarterly sales targets

Identify upselling and cross-selling opportunities across our product suite

Maintain detailed records of customer interactions, feedback, and sales progress using CRM tools

Collaborate with marketing and product teams to refine messaging and improve conversion rates

Mentor junior telesales staff and support training initiatives

Analyze sales metrics and provide actionable insights to improve performance

Resolve customer queries and objections with professionalism and empathy

Required Skills & Qualifications:

3–5 years of proven telesales experience, preferably in the dot-com/Concept Selling

Exceptional communication and negotiation skills

Ability to work independently and as part of a fast-paced team

Results-driven mindset with a passion for exceeding targets

office karol bagh. As discussed regarding hiring, sharing you Job description, 

1. Required only experience and confident Female candidate

2. Post - Senior tele caller

3. Fixed salary of Rs. 15000/- per month + benefit

4. No target

5. Inbound calls

Kindly go through and to the needful. 

office karol bagh

What you need to have:

• 2 + years of software development experience utilizing Java based frameworks and technologies to build enterprise grade product solutions.
• 2+ years of experience designing, developing and documenting RESTful APIs.
• Strong understanding of concepts/technologies like Spring MVC, Spring boot, J2EE, EJB, application/API security, API governance/gateway platforms like apigee or kong.
• Good understanding of RDMS concepts and development preferably using MS SQL Server.
• Experience using test automation technologies like cucumber, selenium is a big plus.
• Partner with scrum masters to address technical blockers/impediments to progress.
• Prior experience working with agile scrum-based development methodology. Participate in sprint planning and estimate development efforts for features and stories.
• Partner with DevOps to install and configure/tune application containers like embedded Spring boot tomcat and webserver technologies preferably nginx or apache.
• Partner with cloud engineering group to outline the infrastructure provisioning requirements/needs for new product development.
• Design and develop CI/CD tools and process preferably using Jenkins to configure build jobs for APIs and design pipeline to promote artifacts from development all the way to production
• Experience with messaging technologies like kafka is a huge plus
• Work with Test Automation engineering team to integrate test automation scripts as part of the CI/CD process.
• Prior proven experience of utilizing and productionizing container/container orchestration technologies like Docker, kubernetes.
• Participate and Resolve issues related deployments, application performance etc.

The Assistant Finance Manager will play a vital role in improving and maintaining the financial standing of our companies. The ideal candidate will help determine financial strategy and policy, arranging the appropriate funding and managing financial risks in the organization.

The Assistant Manager Finance will ensure our companies have the cash and liquidity to meet its obligations, will                  be involved in securing credit from banks and other sources, tax, HR and compliance matters. He will be an official point of contact for all financial matters.

 Establishing robust systems, processes, and controls, relating to finance interface with business operations.

• To monitor all financial activities of the company.
• Effectively interface with clients, area heads, vendors, statutory bodies and government officials.
• Preparation of ITR, tax audit related information and schedules.
• TDS and GST related compliances.
• Preparation of cash flow and trial balance
• Ensuring timely and accurate provisioning of expenses including detailed scrutiny of trial balance.
• To facilitate information in preparation of budgets & uploading the approved budgets into the system.
• Preparation and presentation of budgetary forecasts and short term / long term financial projections for management / consultants / clients.
• Preparation of MIS related information with proper and timely reconciliation of financial and management accounts.
• To demonstrate ability and skills to navigate the business through strong finance support and influence business decisions.
• Efficiently manage, working capital, inventory-holding period, average collection period and average payment period.
• Sound understanding of laws and statutory regulations pertaining to financial management, accounting, audit, compliance and taxation. Knowledge of rules and regulations framed.
• Manage payroll matters for Company, business units and subsidiaries;
• Managing daily cash flows;
• Ensuring that cash flows are adequate to allow business units to operate effectively;
• Forecasting cash payments and anticipating challenges arising from limited cash flow;
• Maintaining companies accounts system;
• Preparing and presenting financial reports for meetings and investors;
• Working with executives and business heads to prepare budgets and track profit / loss performance by business unit and on consolidated basis;
• Creating solutions to new financial challenges by applying financial/treasury knowledge;
• Liaising with other departments and business units on a range of issues;
• Providing advice on financial matters impacting on the company as a whole;

• Taking responsibility for, and supervising the work of, more junior members of staff;
• Preparing financial reports and submissions to relevant government entities;
• Arranging financial audits and reviews as required;
• Banking money and cheques received and issuing receipts as requested or needed;
• Maintaining and transferring money between bank accounts as required;
• Payment of invoices and fees as required or otherwise instructed;
• Complete tax filings and dealing with matters relating to the IRD (Interest Rate Derivative);
• Recommend and maintain a system of policies and procedures that impose an adequate level of control over Finance Department activities

• Professional degree in finance or accounting plus 5+ years of progressively responsible finance or treasury experience
• Candidates with SME and/or startup experience preferred
• Ability to work independently
• Sound analytical skills
• Computer literacy including advanced proficiency with Microsoft Office and experience with standard accounting software packages
• Strong verbal and written communications skills
• Detail oriented and organized, Strong planning and prioritization abilities
• Must maintain confidentiality and discretion in all aspects and be comfortable with flexible working schedule to meet the needs of the Company and its executives

Lodestone Software (Ahmedabad) is a testing focused company (with a team of 800+employees) and we are looking for people with a strong drive to build a career in QA Automation.

This position requires : 

• Overall 3+Years experience in Test Automation
• Interview for software concepts, Programming skills (practical hands-on) and overall attitude and approach towards problem solving.
• Cypress or Jest/Puppeteer or Protractor or a similar JavaScript-based e2e/UI automation framework knowledge/experience is a Plus.
• Good object oriented programming concepts and practical knowledge. 
• Mobile application knowledge (Android, iOS) along with ADB/xCode is essential.
• Working knowledge of Databases along with ability to write efficient queries.
• Overall attitude and approach towards building a career in QA Automation.