Customer Support Executive

Required Skills and Qualifications :

• Bachelor’s degree in Computer Science, Information Technology, or a related field. 
• Proven experience as a Data Modeler or in a similar role at a asset manager or financial firm. 
• Strong Understanding of various business concepts related to buy side financial firms. Understanding of Private Markets (Private Credit, Private Equity, Real Estate, Alternatives) is required. 
• Strong understanding of database design principles and data modeling techniques (e.g., ER modeling, dimensional modeling). 
• Knowledge of SQL and experience with relational databases (e.g., Oracle, SQL Server, MySQL). 
• Familiarity with NoSQL databases is a plus. 
• Excellent analytical and problem-solving skills. 
• Strong communication skills and the ability to work collaboratively. 

Preferred Qualifications: 

• Experience in data warehousing and business intelligence. 
• Knowledge of data governance practices. 
• Certification in data modeling or related fields.
•  

Key Responsibilities :

• Design and develop conceptual, logical, and physical data models based on business requirements. 
• Collaborate with stakeholders in finance, operations, risk, legal, compliance and front offices to gather and analyze data requirements. 
• Ensure data models adhere to best practices for data integrity, performance, and security. 
• Create and maintain documentation for data models, including data dictionaries and metadata. 
• Conduct data profiling and analysis to identify data quality issues. 
• Conduct detailed meetings and discussions with business to translate broad business functionality requirements into data concepts, data models and data products.

Job Description - Content Writer:

An Executive of Corporate Communication team is required to communicate with all the levels of the organization, understand requirements and work with different verticals of the company to deliver clear communication as per business requirements. An understanding in branding is crucial to the success of this role and to adhere to the brand guidelines of FAI.

Competencies

• Gather stakeholder feedback on corporate brand & organization awareness levels using various modes of media and personal interaction.
• Analyze the voice of stakeholders and feed into a concise communication plan to convey the same.
• Monitors own work to ensure delivery within the desired performance standards. Understands the importance of delivery within expected time and brand standards and displays concern in case of deviation.
• Is open to feedback, different perspectives and ideas, and constantly improving one’s craft based on the feedbacks and discussions.
• Possesses excellent verbal and written communication skills to interact with all India-based business verticals as well as offshore partners.
• Must also display excellent inter-personal skills required to interact with colleagues including different teams, SMTs, offshore partners etc. for understanding business requirements and communicating the same.
• Encourages teamwork and collaboration by promoting openness and dialogue, facilitates participation of self and other team members in organizational decisions and motivates other team members and drives pride and positivity in work. Exhibits professionalism in conduct of work and respects others’ views.

Technical Skills

• Should be familiar with the ethos of marketing & branding.
• Should have excellent creative writing skills.
• Should be well versed with both short form and long form copy.
• Should have a relatively good understanding of social media channels and be able to craft clear, precise copy for the same.
• Should be aware of or willing to learn about emerging trends in corporate communication.
• Would be required to gather information & be aware of data gathering sources, techniques etc.
• Should be able to understand and work with relevant SOPs.
• Should be able to identify key messages and develop communication plan/campaigns accordingly.
• Should be able to articulate presentations for strategy & draft communications as per the requirements.

Qualifications

Graduate from any discipline with a strong portfolio. Relevant experience of 5 - 10 years will be preferred.

Job title: Inside Sales Representative

Experience- At least 1-2 years

Work Location: Delhi

Requirement Severity: Immediate Joiner

Job Description:

l Search for potential clients from Google and LinkedIn.

l Contact clients through tele-calling, email, and LinkedIn.

l Market our products and solutions to potential new clients to increase business.

l Researched and built relationships with new clients.

l Fix physical meetings of seniors at the client’s site.

l Sell our products and solutions to clients and keep them updated.

l Keep Customer Satisfaction high by providing them with technical support and the best commercials.

l Should work as a customer ambassador within our organisation.

Skill Requirements:

l Excellent Communication skills, both verbal and written.

Mandatory Requirement

l Candidate should have an IT background.

l Preferring females only.

Education and/or Work Experience Requirements:

l With at least 1-2 years’ experience in tele-calling.

We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.

Experience: 0-1 Yr

• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner. 

• Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately. 

• Processing excellent product knowledge to enhance customer support. 

• Ability to meet deadlines and prioritize tasks

• Competency in Microsoft applications including Word, Excel, and Outlook. 

• Updating, implementing, and maintaining procedures. 

• Documenting and communicating the results of your efforts. 

• Conducting meetings and presentations to share ideas and findings. 

• Prioritizing initiatives based on business needs and requirements

• Working closely with clients, technicians, and managerial staff. 

• Able to speak Hindi, Tamil & English

Machint Solutions Private Limited, a US registered and a digital transformation organization that is into products and managed services, is seeking to hire a few experienced ReactJS Developers to play a crucial role in designing and building code across several new and existing software products and projects.

No. of positions: 8

React JS Exp.: 3 to 5 years

Overall IT exp: 5 to 10 years

Work from office: YES

Full time employment

Work Location: Whitefields, Hitech City, Hyderabad

Required qualifications and experience:

• Minimum 3 years of prior working experience as a react.js developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Excellent knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Should be familiar with UI HTML, CSS, JavaScript, XML, and UI Frameworks like ReactJS, AngularJS, NodeJS etc.
• Hands-on experience with Oracle or SQL Server database.
• Knowledgeable in one of the Cloud Technologies – Azure / AWS / GCP / any Cloud space.
• Should be able to understand Scrum ceremonies and able to demonstrate experience in Agile
• Passion for technology and developing your technical skills.
• Result-oriented individual with the ability to work to deadlines, communicate, and work effectively with other team members.

Desired skills:

• Any knowledge of performance testing frameworks including Mocha and Jest is an advantage.
• having strong basics of core Java 8 - Basic Oops concepts, String, Collections, Exceptions, Interface, Inheritance is an advantage.
• Expertise in modern development principles of Spring Family viz., Spring Boot, Spring Core
• Experience in creating Microservice using REST & Spring Boot.
• Knowledge of advanced design patterns

Job description

1.Responsible for making sure supplies, stock, materials, packages, and/or products are processed through the delivery and/or warehouse system efficiently and safely.
2.Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods 2. Organize and Plan Inventory storage area. Co-ordinate, Maintain and monitor the receipt and dispatch of goods.
3. Ensure orders are processed efficiently and that the delivery of materials meets customers timescales/requirements.
4.Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction.
5.Supervise and control order picking, goods in, goods out operations to ensure accuracy with minimum handling and stock damage.
6.Plan and track the shipment of final products according to customer requirements.
7.Keep logs and records of warehouse stock, executed orders etc.

Rolehttps://www.naukri.com/logistics-executive-jobs">Logistics Executive

Industry Typehttps://www.naukri.com/fmcg-jobs">FMCG

Functional Areahttps://www.naukri.com/procurement-supply-chain-jobs">Procurement & Supply Chain

Requirement: -

• Managing a team of 3-4 engineers 
• Hands on experience in Web applications and Mobile applications.
• 2+ years of professional experience working with React Native.
• 4+ years of professional software development experience.
• Should have experience in React.js as well
• Experience working with Swift, Objective C, and Java a plus.
• Meaningful experience working on large, complex systems.
• Familiar with Agile development methodology
• Should have strong fundamentals in React Native
• Should be good at Languages React Native, iOS, Android mobile
• Should be well versed with mobile application architecture
• Ensure and apprise stakeholders of technical feasibility, effort, and impact of implementations.
• Interact with clients to understand requirements.
• Able to convert business requirements to sizable tasks for developers to implement.

Responsibilities :      

• Requirement gathering and stakeholder management for client projects.
• Scope software development projects, create various documents (e.g. SRS, wireframes etc) and define development roadmap along side technical lead.
• Coordinate with clients day to day and act as a product owner to ensure the software being developed is conceptualised and delivered per client's expectations.
• Facilitate kick off meetings, requirement meetings and status meetings.
• Setting out quality standards for various operational areas, ensuring a high quality customer experience while adhering to the SLA’s and work processes 
• Use tools such as JIRA for project management/tracking.
• Verify and validate the software on a regular basis.
• Ensure in-scope development and obtain change request approvals by evaluating against change control processes.
• Conduct impact assessments and manage risks/resolution with least impact to project constraints.
• Manage and mentor a team.
• Coordinate with sales team and participate in pre-sales activities as and when required.