Customer Support Executive

Job Summary:

As a Performance Marketing Wizard, you will be responsible for sprinkling magic dust on our performance marketing campaigns to make them soar to new heights. You will work closely with our marketing team to conjure up creative ideas that will drive customer acquisition and revenue growth. You'll need to be quick on your feet, with the ability to pull rabbits out of hats (metaphorically speaking, of course).

Key Responsibilities:

• Plan and execute performance marketing campaigns that will make our competitors disappear (okay, not really, but we can dream, right?)
• Wave your wand (figuratively) to optimize campaign performance and improve ROI
• Juggle multiple campaigns at once without dropping any balls (or magic potions)
• Analyze campaign data and use your mystical powers to provide insights that will help us make more informed decisions
• Use your enchanting storytelling skills to captivate our audience and make them fall under our spell (and by spell, we mean buy our products)

Qualifications:

• Must have a degree (or equivalent experience) in marketing or a related field
• Experience with performance marketing campaigns (no prior experience with spells or magic required, but we won't hold it against you if you have it)
• Ability to work well under pressure (in case the Dark Lord decides to attack)
• Strong analytical skills (for divination purposes, naturally)
• A sense of humor (to keep us all entertained during those long hours of potion-making)

• Strong analytical skills - ability to turn business requirements into technical concepts and code
• Implementation knowledge of SAP Work Manager is must and other apps like Service Manager is a plus
• Knowledge in SAP MDK and SAP Asset Manager will be a big plus
• Experience in Java programming, SQL knowledge is a must
• Experience with Web-Technologies (HTML, CSS, JS, REST-WS) is a plus.

Roles and Responsibilities

* Work closely with the marketing team to develop social media campaigns that help to achieve corporate marketing goals.

* Develop monthly reports on emerging social media trends that will be submitted to the management and executive teams

*  Monitor the companies social media accounts and offer constructive interaction with users

* Create methods for finding and saving online customer reviews

* Analyse the long-term needs of the company’s social media strategy and offer quarterly reports to the management and executive teams that outline any necessary changes to the digital marketing plan

Requirements and qualifications 

*  bachelor’s degree in marketing, Communications, or a related field

*  4+ years’ experience in social media management

*  Exceptional multi-tasking skills

*  Able to explain complex social media data in an understandable way

*  Strong problem-solving skills

*  Knowledge of Social Media advertising platforms is required.

*  Knowledge of the latest digital marketing trends

*  Experience with email automation tools

*  Sense of ownership and pride in your performance and its impact on         the company’s success

*  Critical thinking and problem-solving skills

*  Team player

* Good time-management skills

*   Excellent interpersonal and communication skills

About us

We are an AI (Artificial Intelligence) platform company focused on the TMT (Technology Media and Telecom) industry. Our focus is on M&A (Mergers and Acquisitions) use case. We work with Investment Banks, Private Equity firms and Corporations globally. Our uniqueness is in automating research and analytics thereby releasing ~90% of the manual effort

We are looking for the best professionals in TMT available in India and outside,

Role: Senior Consultants ( TMT )

Job Overview:

You will be working on creation of many globally unique analytics assets as part of our Product and then using the outputs of the Product to provide consulting to our clients. You will experience working with some of the sharpest minds in the TMT focused M&A world.

You are either an individual contributor or managing a team in the TMT industry. You must have expertise in specific segments of the TMT industry (for example, Cybersecurity, IoT, Fintech etc.) and have a demonstrable track record of independent thinking and analytics to industry and company attractiveness.

Preferred Experience:

• 6-8 years of experience in TMT industry

• Currently in a client delivery and thought leadership position in Business Research, Consulting or part of a Corporation’s Strategy team

Primary Responsibilities:

You will have 2 primary responsibilities:

• Product management

  • Doing research on TMT industry segments and building content relating to industry and company attractiveness, company growth areas, financial performance, valuations et al.

  • Being part of a highly talented and motivated team that is pioneering new thinking on TMT industry outlook

• Consulting

  • Use the output of our product, augment it with creative thinking and create compelling presentations and models for our M&A clients

In addition, you will be expected to contribute with your ideas on all aspects of the firm so that we all succeed. There are no barriers and you should have an independent point-of-view.

Required Skills & Personal Attributes:

• Excellent business writing and verbal communication skills including presentation skills.

• Detail-oriented with high standards for written and visual presentation of information. Excellent research, analytical, and numerical skills. Logical thought process to think through a problem and develop solutions.

• Ability to develop and articulate strategic recommendations based on rigorous data analysis.

• High degree of proficiency in MS Office Suite (PowerPoint, Word, Excel etc.)

• Strong inter-personal skills; ability to work with teams in a timeline driven high pressure environment (typical of consulting firms); self-driven with a high level of motivation and energy; a strong ‘can do’ attitude; ability and willingness to work in a small and fast growing set-up; ability to pro-actively identify ways to contribute to the firm’s goals & mission; international experience; professional appearance as well as manner of speaking.

Educational Background:

• Bachelor’s degree (Engineering/ Commerce/ Economics) from a top-tier university (such as IITs, NITs, DU, etc.); And an MBA from one of the top institutions in India / abroad
  
  
  Role- Ranstad Payroll

Krafty Solutions is looking for an enthusiastic, energetic, young-minded mobile application developer who take pride in the work they do.

Krafty Solutions is a product design and development studio where you will learn a lot in your field by working in a very friendly environment. An opportunity will be given based on your preference.

About You

If you're the guy who has a strong bias for making things happen, always wears a smile on your face, with a proactive attitude then we would like to meet you. You will work closely with your team leader who will help you to learn new things as well as resolve your doubts. If you're interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you. We expect you to be a tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.

Knowledge

• Strong knowledge of OOP, Java and Android SDK.
• Experience in RESTful, JSON and XML parsing, SQLite, Push Notification, Payment Gateway Integration, In app Purchase
• Experience of integrating third-party libraries.
• Hands on with Kotlin, Android-KTX libraries and Unit testing (Junit, Espresso, Mockito, Firebase Test-case)
• Hand on experience on Android UI Development (Material Design Component), multiple device resolution support, landscape and tablet support, multi-language & RTL support in layout.
• Understanding of App Lifecycle, Activity, Fragment, Background Service, Broadcast, Gradle, Memory management, Threading etc.
• Understanding of architecture design patterns like MVP and/or MVVM
• Android jetpack component(Room, DataBinding, LifeCycle, LiveData, Navigation, Paging, ViewModel, WorkManager)
• Proficient understanding of code versioning tools (e.g. GIT)
• Data binding library, constraint layout, RxJava concepts,
• Experience with publishing app on Google Play Console and managing the app lifecycle
• GraphQL knowledge is a plus

Responsibilities and Duties

• Overall responsibility and accountability for Android App
• Hands-on coding, systems analysis, design, and delivery of projects assigned.
• Overall App Design - code, performance, security, size
• Deliver new features, execute on the roadmap and plan for the future.
• Convert app requirements into actionable and tangible items for all stakeholders
• Release planning and timely integration with other stakeholders (product, backend, frontend, ui/ux etc)
• Proactive ANR, other crash fixes etc
• Continuously discover, evaluate, and implement new technologies to maximize development/performance etc
• Improve product quality through code reviews, writing effective unit tests, and collaborating with QA

Key Skills

• Kotlin, Java, RxKotlin, RxJava, Android SDK, Android Studio, Git Required
• Education - B.E/ B.Tech/BCA/MCA/MSc IT degree in Computer Science, Engineering or a related subject
• Experience - 3-6 yrs

Benefits

• Great Company Culture - A relaxed, friendly and positive company culture with a dynamic young team
• Work-Life Balance - Genuine work/life balance served at Krafty.
• A Well Earned Rest - You will get 11 paid public holidays as well as 12 paid leaves. So, a total of 23 HOLIDAYS
• Flexible working hours - Reaching late at the office would never be an issue for you. Fully remote culture
• Weekends Off - Saturday & Sunday Fixed Off

We are looking for a full-time remote DevOps Engineer who has worked with CI/CD automation, big data pipelines and Cloud Infrastructure, to solve complex technical challenges at scale that will reshape the healthcare industry for generations. You will get the opportunity to be involved in the latest tech in big data engineering, novel machine learning pipelines and highly scalable backend development. The successful candidates will be working in a team of highly skilled and experienced developers, data scientists and CTO.

Job Requirements

• Experience deploying, automating, maintaining, and improving complex services and pipelines • Strong understanding of DevOps tools/process/methodologies
• Experience with AWS Cloud Formation and AWS CLI is essential
• The ability to work to project deadlines efficiently and with minimum guidance
• A positive attitude and enjoys working within a global distributed team

Skills

• Highly proficient working with CI/CD and automating infrastructure provisioning
• Deep understanding of AWS Cloud platform and hands on experience setting up and maintaining with large scale implementations
• Experience with JavaScript/TypeScript, Node, Python and Bash/Shell Scripting
• Hands on experience with Docker and container orchestration
• Experience setting up and maintaining big data pipelines, Serverless stacks and containers infrastructure
• An interest in healthcare and medical sectors
• Technical degree with 4 plus years’ infrastructure and automation experience

• At least 2+ years of product development experience with expertise in designing and implementing high-performance web applications
• You must be proficient in Problem Solving and Data structures since you got to find the best way of handling a huge set of data.
• Strong hands-on experience in developing web applications using JavaScript
• Strong experience and knowledge in single-page frameworks like ReactJS/Angular/VueJs/other frameworks and ability to design the architecture of single-page applications.
• Strong hands-on experience with JAVASCRIPT, OOPS Concepts, Single page applications, REACTJS, D3, NodeJS, etc
• Build tools such as grunt, gulp, web pack.
• Exceptional debugging skills and knowledge on browser developer tools
• Familiar with RESTful APIs to connect applications to back-end services
• Familiar with optimization techniques (both in file weight and perceived/actual processing speed), debugging techniques, dynamic content retrieval, state management e.g: (Redux), cross-browser support.
• Experience in optimizing the application for performance and scalability using CDN, caching, etc
• Deep experience developing modular, object-oriented JavaScript Strong command of the HTTP protocol and the latest web standards
• Knowledge on Node server, Socket connections and mechanisms to handle real-time async data would be a plus.
• Very Good understanding of Agile/Scrum methodologies
• Very strong full stack experience with familiarity in serving technologies such as HTTP, CDN, proxies and caching
• Working experience with distributed teams and leading them is a plus
• Strong hands-on on writing test cases and documenting UI component.