Customer Support Executive

About the Internship

Monsoonfish is opening its doors to talented, curious, and ambitious final-year design students who are ready for a reality check of the world. Real design, real clients, and real impact. If you’re looking for a killer graduation project experience, this is it. 

What You Will Experience

At Monsoonfish, you won’t just see design happen; you will be part of it. Interns work closely with our design team and gain first-hand exposure to real client projects across diverse industries. This is the place where your ideas matter, your design voice develops, and you grow. 

What You Will Learn

During your internship, you will have the opportunity to:

• Work directly on live projects with real clients and real constraints

• Participate in user research and usability studies

• Learn how to translate insights into thoughtful UX flows

• Develop design systems and visual languages

• Build high-fidelity UI screens across web and mobile

• Collaborate with cross-functional teams including UX strategists, developers, and project managers

• Understand end-to-end product thinking from concept to delivery

• Present your work, defend your decisions, and refine your storytelling

• Experience the pace, excitement, and responsibility of a professional design studio.

Who Should Apply

Are you the kind of design student who enjoys finding patterns in chaos?

Who can’t resist asking “why would a user do that?”

Who loves solving problems that don’t have just one right answer?

If you nodded, we’d love to chat with you. This internship is for final-year design students who are:

• Passionate about UI/UX and want to learn how real products take shape
• Curious and observant — not just about design, but about people
• Comfortable with tools like Figma, Adobe XD, or anything that helps ideas come alive
• Eager to make their graduation project meaningful — something you’ll actually want to show off
• Excited to collaborate, debate, learn, and design in an environment where creativity truly flows

What We’re Looking For

We’re not searching for perfection. We’re searching for perspective. You might fit right in if you:

• Enjoy thinking through problems before jumping to solutions
• Can explain your design decisions (and question your own)
• Appreciate feedback and know how to build with it, not defend against it
• Care about craft and consistency, but also about purpose and people
• Bring your own spark, be it quiet insight, curiosity, or courage to challenge a norm

We value clarity, curiosity, and character just as much as your design skills.

Why Monsoonfish

You’ll work on real projects that impact real users—not just academic assignments. You’ll collaborate with designers who think critically, experiment confidently, and push creative boundaries. You’ll learn through hands-on work, thoughtful discussions, and guidance from people who genuinely care about your growth. You’ll join an energetic, collaborative culture where your graduation project carries purpose and relevance. And while the work will challenge you, it will also be engaging—because the environment and the experience matter.

How to Apply

Share your portfolio and resume with us, along with a brief note on why you’d like to do your graduation project with Monsoonfish. Show us your perspective, your process, and your passion.

I own a taxi app and looking for developers that can update panel along with iOS and android apps. Must also have knowledge to update websites. Along with the Taxi app, I own an IPTV service and prefer the developer have experience in developing Taxi and IPTV platforms.

·  4 – 5 years of experience in Front end development

·  2 years of experience using React and Redux

·  3 years of experience in using HTML, CSS

·  1 year of experience in any of the Headless CMS such as Ghost or Strapi or Cockpit.

·  2+ years using JavaScript consuming, displaying and updating data using Web APIs (JSON).

·  2+ years of experience using Material UI and JSS.

• Designing and implementing the overall recruiting strategy.
• Interacting with stakeholders and clients for understanding requirements, drafting JDs, interviews and negotiating results (where necessary).
• Sourcing and attracting candidates by using databases, social media etc.
• Conducting interviews and filtering candidates for open positions.
• Negotiating salaries and joining dates.
• Onboarding.

• Solve complex performance problems and architectural challenges
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality.
• Help team in technical challenges
• Code review and deployment
• Technical documentations
• Thorough understanding of React.js and its core principles.
• Familiarity with Restful APIs.
• Build efficient, testable, and reusable PHP modules.
• Should be able to understand the requirements & Develop web application.
• Ability to work on multiple projects at the same time and complete tasks in a timely manner.

Job Title : Lead Generation Executive

• 
  Generate new business opportunities through cold calling
• Understand the Products features of (cloud , SAAS, SAP ect...) services, and value proposition clearly
• Develop a strategic plan to source and develop business opportunities at your assigned    accounts
• Researching potential leads from business directories, web searches, or digital resources
• Reach out to prospects via telephone and email to qualify leads
• Research and build new and existing accounts (i.e. adding contacts, sending emails, strategic calling)
• Conduct high level conversations with senior executives in prospect accounts
• Generate marketing qualified leads that are processed as new opportunities and assign to the sales team
• Duties include driving specific sales programs, outbound calling, and prospecting to grow IT Business
• Responsible for handling initial customer sales inquiries with the goal of selling new prospects and/or upgrading existing customers' products and services
• Will have enough knowledge to understand product features and the benefits to customers along with Industry vertical
• Pitching services and generate sales lead
• Establishing and maintaining appropriate pipeline to meet the requirements of the sales targets

About TO THE NEW:

TO THE NEW (TTN) is a technology services company that designs, builds, & runs digital products and platforms for Fortune 500 companies, enterprises, SaaS, and consumer tech companies. We are recognized by global analyst firms like Gartner, Everest, ISG, and Zinnov for our capabilities in Digital Engineering, Cloud, and Data & Analytics. We have deep expertise in Experience design, Open source technologies across Web, Mobility, CMS, diverse Cloud infrastructures, DevOps, Big data & analytics, Quality, and test automation; combined with proven experience in Agile methodologies.

Founded in 2008, TTN is one of the fastest-growing companies with a growth rate of over 60% since 2017. Our passionate team of 2000+ “Newers” is spread across our delivery centers in Delhi, Dubai, NYC, and Sydney. TO THE NEW is a consistent winner of the prestigious ‘Great Place to Work’ award since 2015 and ranked #47 in the ‘Top 100 companies in India to Work’ for in 2019. Recently TTN was also recognized as one of the ‘Top 25 India’s best IT & IT-BPM workplaces’.

We take pride in our culture driven by passion for making an impact through technology and is backed by our emphasis on learning and development. 

Responsibilities:

1. Create high performance, secure, responsive, clean and simple front-end builts in collaboration and discussion with backend developers, designers and product owners

2. Responsibility for resolving all issues assigned in a timely manner

3. Participate in and lead architectural discussions with a group of senior architects

4. Identify and establish best practices and frameworks keeping in mind parameters of performance, responsiveness, security, maintainability, extensibility, and reuse

5. Translate designs and style guides into interactive user interfaces, ensuring cross browser compatibility, performance and robustness

6. Deliver high quality code that is maintainable and readable.

7. Develop and maintain features using JavaScript.

8. Our clients would value you for your comprehensive knowledge and understanding of Front-end design and architectures

Requirements:

1. Experience in developing front-end technologies using Object Oriented JavaScript, React.js, HTML, & CSS

2. Understanding of various browser engines

3. Experience to handle cross browser compatibility issues

4. Experience of full software development life cycle and good understanding of version control systems like Git.

5. Experience with an agile development methodology, preferably Scrum

6. Excellent time management, multi-tasking and communication skills

7. Understand the needs of our users and customers at the beginning of each project

8. Provide complete, actionable, and timely technical feedback to your Agile team

9. Mentor fellow and junior engineers