Customer Support Executive

Data Research Analyst (DRA) – Sales

Key Responsibilities:

·        Research and extract relevant business data from various online portals, directories, and platforms.

·        Identify and qualify hot leads that align with our target customer profile.

·        Maintain and update accurate records of leads

·        Work closely with the sales team to ensure smooth lead handover.

·        Continuously monitor lead sources and suggest new opportunities for data gathering.

Requirements:

·        Prior experience in data research, lead generation, or sales support.

·        Able to get the prospect’s email, phone numbers and more.

·        Strong attention to detail and accuracy in data handling.

·        Familiarity with sales portals like LinkedIn, Upwork, Clutch, etc.

·        Good communication skills and ability to understand target market requirements.

Strong Senior Full Stack Engineer profiles

Mandatory (Experience 1) – Must have 4+ years of hands-on full stack engineering experience (avoid frontend-heavy only profiles, backend heavy will work)

Mandatory (Experience 2) – Must have strong backend engineering experience using Python, including designing and owning APIs, services, and data models in production environments

Mandatory (Experience 3) – Must have strong frontend development experience using React (or equivalent), including component architecture, state management, and building production-grade user interfaces

Mandatory (Experience 4) – Must have end-to-end ownership experience, building and shipping features across the full stack (UI + API + database) without clear handoff boundaries

Mandatory (Experience 5) – Must have strong web fundamentals, including understanding of browser rendering, performance optimization, and accessibility best practices

Mandatory (Experience 6) – Must be able to demonstrate solving complex problems on both frontend and backend, clearly articulating trade-offs, decisions, and outcomes

Mandatory (Experience 7) – Must have solid experience with databases (SQL/NoSQL), including schema design, query optimization, and handling performance bottlenecks

Mandatory (Company) - Must have worked in product-based companies, (preferred early-stage startups with Seed to Series C/D with fast-paced shipping culture)

Mandatory (Education) - Strong CS fundamentals required (CS degree or equivalent). Candidates from Tier-1 institutes (IITs, BITS, IIITs) are preferred but not mandatory

Role Summary

The Junior Manual Tester will support the QA team in testing Android, iOS, and web

applications. This role is suited for someone starting their career in software testing who is

eager to learn test design, execute manual test cases, identify defects, and collaborate with

the development team. Training and guidance will be provided to help the candidate grow

within the QA function.

Key Responsibilities

1. Requirement Understanding

●Review basic business and functional requirements to understand feature

expectations.

●Ask questions and clarify uncertainties with senior testers or product managers.

●Participate in requirement review meetings when needed.

2. Test Planning Support

●Assist in preparing simple test plans under guidance.

●Help identify key areas that require testing.

●Contribute to preparing basic test datasets.

3. Test Case Creation & Documentation

●Write simple, clear, and structured test cases for assigned modules.

Maintain and update test cases in tools such as JIRA or Zephyr Scale.

●Document expected vs. actual results with accuracy.

4. Test Execution

●Execute manual test cases on web browsers and mobile devices

(Android/iOS).

●Perform basic functional, UI, usability, and regression testing.

●Carry out cross-browser and cross-device testing as instructed.

5. Defect Reporting & Management

●Identify and log defects with clear steps to reproduce, screenshots, and observations.

● Track defects using JIRA and coordinate with developers for retesting.

● Verify fixed defects and ensure proper closure.

6. Exploratory Testing

●Conduct exploratory and ad-hoc testing to uncover additional issues beyond scripted scenarios.

●Highlight unusual behaviors and potential edge cases to the QA team.

7. Test Reporting

●Provide daily updates on test progress, issues, and blockers.

●Assist in preparing concise test summary reports at the end of each test cycle.

8. Basic Non-Functional Testing Exposure

●Perform basic checks related to performance, compatibility, and security under guidance.

●Validate application behavior across different browsers, OS versions, and devices.

9. Test Environment & Test Data Support

●Assist in setting up test devices, browsers, and environments.

●Prepare simple test data for positive, negative, and edge case scenarios.

●Inform developers or DevOps teams about any environment-related issues.

10. Collaboration & Continuous Learning

●Participate in Agile ceremonies including daily stand-ups, sprint planning, and retrospectives.

●Work closely with senior testers, developers, and product owners.

●Learn and adopt new testing tools, techniques, and QA best practices.

11. Optional (Preferred but Not Mandatory): Automation & API Testing Exposure

●Understand basic automation concepts by collaborating with automation engineers.

● Execute simple automated scripts if required.

● Perform basic API testing using Postman (status code and response validation).

Required Skills

● Bachelor’s degree in Computer Science, Information Technology, or a related field.

● Completion of a Manual Testing Course covering software testing fundamentals

● 1 year of experience in Manual Testing

● Basic understanding of software testing concepts, SDLC, and STLC.

● Familiarity with mobile and web applications.

● Good analytical and problem-solving skills.

● Strong attention to detail and ability to follow instructions.

● Basic knowledge of JIRA or any bug-tracking tool (training can be provided).

● Good Proficiency in English, written and verbal, and teamwork skills.

Preferred Skills (Nice to Have)

● Exposure to Postman or basic API testing.

●Understanding of JSON/XML data formats.

●Familiarity with automation tools such as Selenium or Espresso.

Why Join SurveyHeart

At SurveyHeart, we’re building a platform that empowers creators, educators, and businesses to engage through intelligent surveys and quizzes.

As part of our Testing team, you’ll work in a collaborative environment where Accuracy, speed, and accountability drive everything we do.

You’ll be trusted to take ownership, experiment boldly, and directly impact the growth of one of India’s most loved SaaS platforms.

Job Title: HR Recruiter

Location: Chinarpark, Kolkata

Salary: Up to ₹15,000 per month

Job Type: Full-time

Gender Preference: Male Candidate

Our key business verticals include:

• Sportiqo Fitness – A modern fitness and wellness brand.
• Anytime Fitness – A global fitness franchise promoting a healthy lifestyle.
• LawCatalyst – A legal consulting and corporate compliance firm.
• Eventigo – A creative event management and corporate branding division.
• Being Iban Media & Entertainment – Specializing in media production, promotions, and digital content.
• Being Iban Academy – Focused on professional training and skill development.

Being Iban Pvt. Ltd. offers a dynamic work culture with opportunities to grow and collaborate across diverse industries.

About the Role

We are looking for a dynamic and result-oriented HR Recruiter to manage the end-to-end hiring process across our various business units. The ideal candidate should have strong communication skills, a confident personality, and hands-on experience in recruitment. Immediate joiners preferred.

Key Responsibilities

• Handle the entire recruitment cycle — sourcing, screening, interviewing, and onboarding.
• Onboard Candidates on their Day 1.
• Source candidates via job portals, social media, referrals, and professional networks.
• Coordinate and schedule interviews with concerned department heads.
• Ensure timely closure of open positions and maintain recruitment trackers.
• Maintain candidate databases and generate hiring reports.
• Assist in onboarding documentation and HR coordination activities.
• Provide an excellent candidate experience throughout the process.

• Meet the Targeted Deadlines to fill the position.

Requirements

• Bachelor’s degree in Human Resources or a related field.
• 2–4 years of experience in recruitment (preferably in multi-sector hiring).
• Excellent communication and interpersonal skills.
• Presentable personality with a professional attitude.
• Ability to multitask and meet deadlines.
• Immediate joiners preferred.
• Male candidate only.

We seek a highly skilled and experienced Ruby on Rails Development Team Lead/Architect to join our dynamic team at Uphance. The ideal candidate will have proven expertise in leading and architecting RoR projects, focusing on building scalable, high-quality applications. This role requires a combination of technical leadership, mentorship, and a strong commitment to best practices in software development.

Job Type: Contract/Remote/Full-Time/Long-term

Responsibilities:

• Develop and maintain high-quality Ruby on Rails applications that meet our high-quality standards.
• Design, build, and maintain efficient, reusable, and reliable Ruby code.
• Utilise your expertise in Ruby on Rails to enhance the performance and reliability of our platform.
• Set the technical direction for the existing RoR project, including system architecture and technology stack decisions.
• Guide and mentor team members to enhance their technical skills and understanding of RoR best practices.
• Conduct code reviews to maintain high coding standards and ensure adherence to best practices.
• Optimise application performance, focusing on ActiveRecord queries and overall architecture.
• Tackle complex technical challenges and provide efficient solutions, particularly when specifications are unclear or incomplete.
• Establish and enforce testing protocols; write and guide the team in writing effective tests.
• Define and ensure consistent adherence to best practices, particularly in the context of large applications.
• Manage the development process using Agile methodologies, possibly acting as a Scrum Master if required.
• Work closely with product managers, designers, and other stakeholders to meet project requirements and timelines.

Technical Requirements and Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field
• Proven experience with Ruby on Rails, MySQL, HTML, and JavaScript (6+ years)
• Extensive experience with Ruby on Rails and familiarity with its best practices
• Proven track record of technical leadership and team management
• Strong problem-solving skills and the ability to address issues with incomplete specifications
• Proficiency in performance optimisation and software testing
• Experience with Agile development and Scrum practices
• Excellent mentoring and communication skills
• Experience with large-scale application development
• Application performance monitoring/tuning

General Requirements:

• Availability to work during the IST working hours.
• High-speed Internet and the ability to join technical video meetings during business hours.
• Strong analytical and problem-solving skills and ability to work as part of multi-functional teams.
• Ability to collaborate and be a team player.

Why Uphance?

• Engage in Innovative Projects: Immerse yourself in cutting-edge projects that not only test your skills but also encourage the exploration of new design realms.
• AI-Integrated Challenges: Take on projects infused with AI, pushing the boundaries of your abilities and allowing for exploration in uncharted territories of software design and development.
• Flexible Work Environment: Whether you embrace the digital nomad lifestyle or prefer the comfort of your own space, Uphance provides the freedom to design and create from any corner of the globe.
• Inclusive Team Environment: Join a dynamic, international, and inclusive team that values and celebrates diverse ideas.
• Collaborative Team Dynamics: Become a part of a supportive and motivated team that shares in the celebration of collective successes.
• Recognition and Appreciation: Your accomplishments will be acknowledged and applauded regularly in our Recognition Rally.

Compensation:

Salary Range: INR 24 LPA to INR 32 LPA (Salary is not a constraint for the right candidate)

At Uphance, we value innovation, collaboration, and continuous learning. As part of our team, you'll have the opportunity to lead a group of talented RoR developers, contribute to exciting projects, and play a key role in our company's success. If you are passionate about Ruby on Rails and thrive in a leadership role, we would love to hear from you. Apply today and follow us on LinkedIn - https://www.linkedin.com/company/uphance !

Infiniti Research is a full-service market intelligence and business advisory consulting firm headquartered in London, United Kingdom. We provide high quality customized research services to large and medium size businesses worldwide. We are the research provider of choice to many leading businesses and institutions in the world. We serve more than 30 Fortune 500 companies. We have completed more than 600 research projects with Forbes 2000 companies in the past 6 years. Infiniti's management team draws its experience from best practices learnt at firms like Accenture, IBM, Honeywell, and Price Waterhouse Coopers.

Company Website: (https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.infinitiresearch.com%2F&;data=01%7C01%7C%7C43848cfda99a48fa18a008d8499fe596%7C30f43a5983f44883b6504a3e36a194f3%7C0&sdata=zL9xADS2GMQeCDFuNi2FPavz4wug5JH9oiTHsT90JPw%3D&reserved=0">www.infinitiresearch.com)

Designation: Research Associate

Job Location: Bangalore

Job Description:

• Conducting telephonic interviews with Sellers/Associations (Sales/Business Development decision makers) across the globe.
• International Outbound Calling exposure (Europe/US) preferred.

• Should have excellent communication skills in English – Both in written as well as in spoken.
• Should have knowledge of Market Research Industry

• Understanding of sales cycle
• Flexible with shifts

• Working knowledge in Ms Excel, Ms Word & Ms PowerPoint.

Key Skills:

• Good verbal and written communication skills.
• Lead Generation/Business Development.
• Market Research

Qualification:

Any Graduate with minimum 6 Months of work experience in international calling / lead generation /B2B Sales

Technical Skill :