Customer Support Executive

Job Description

We are looking for a dynamic and motivated Sales & Marketing Executive to join our growing team in the facade and building materials domain. This role is ideal for freshers who are eager to learn, build industry relationships, and grow their careers in technical sales and marketing.

Key Responsibilities

• Build and maintain strong professional relationships with architects, consultants, contractors, and developers.
• Prepare and deliver technical presentations to clients, consultants, and project stakeholders.
• Conduct market research to identify industry trends, competitor activities, pricing strategies, and emerging technologies.
• Assist in developing and executing sales and marketing strategies to increase brand visibility and business opportunities.
• Represent the company at trade shows, exhibitions, seminars, and industry networking events.
• Support the sales team in lead generation, follow-ups, and client coordination.
• Maintain accurate records of client interactions, project details, and market feedback.
• Coordinate with internal teams (design, technical, and operations) to ensure smooth execution of projects.

Skills & Competencies

• Basic to strong knowledge of facade systems and building materials such as glass, aluminum, stone, composites, and related products.
• Excellent communication and presentation skills.
• Strong interpersonal skills with the ability to build long-term client relationships.
• Willingness to learn technical products and understand construction industry requirements.
• Self-motivated, proactive, and eager to grow in a sales-oriented role.

Qualifications

• MBA in Marketing / BBA or any relevant degree.
• Freshers are welcome – comprehensive training will be provided.

What We Offer

• Structured training and mentoring for freshers.
• Exposure to the construction, facade, and building materials industry.
• Opportunity to work with leading architects, consultants, and developers.
• Career growth in sales, marketing, and business development.

Job Description:

We are seeking a skilled Power BI Developer with a strong understanding of Capital Markets to join our data analytics team. The ideal candidate will be responsible for designing, developing, and maintaining interactive dashboards and reports that provide insights into trading, risk, and financial performance. This role requires experience working with capital market data sets and a solid grasp of financial instruments and market operations.

Key Responsibilities:

• Develop interactive Power BI dashboards and reports tailored to capital markets (e.g., equities, derivatives, fixed income).
• Connect to and integrate data from various sources such as Bloomberg, Reuters, SQL databases, and Excel.
• Translate business requirements into data models and visualizations that provide actionable insights.
• Optimize Power BI reports for performance, usability, and scalability.
• Work closely with business stakeholders (trading, risk, compliance) to understand KPIs and analytics needs.
• Implement row-level security and data access controls.
• Maintain data quality, lineage, and versioning documentation.

Required Skills & Qualifications:

• 3+ years of experience with Power BI (Power Query, DAX, data modeling).
• Strong understanding of capital markets: trading workflows, market data, instruments (equities, bonds, derivatives, etc.).
• Experience with SQL and working with large financial datasets.
• Familiarity with risk metrics, trade lifecycle, and financial statement analysis.
• Knowledge of data governance, security, and performance tuning in BI environments.
• Excellent communication skills and ability to work with cross-functional teams.

Preferred Qualifications:

• Experience with Python or R for data analysis.
• Knowledge of investment banking or asset management reporting frameworks.
• Exposure to cloud platforms like Azure, AWS, or GCP.
• Certifications in Power BI or Capital Markets.

Key Responsibilities:

• Develop new business in liner shipping and container logistics.
• Manage existing client relationships and ensure service excellence.
• Negotiate rates, contracts, and agreements with customers.
• Achieve sales targets (volume, revenue, profitability).
• Track market trends, competitor activities, and customer needs.
• Provide sales reports and maintain accurate records.
• Develop new business opportunities in liner shipping, chartering (bulk, break bulk, or project cargo), and international forwarding.
• Maintain and expand a portfolio of shippers, consignees, brokers, and freight forwarders.
• Maintain database with accurate and updated client information, pipeline, and sales activities.
• Monitor market trends, competitor offerings, and freight rates to develop a competitive sales strategy.  

Full stack software developer who enjoys solving complex problems

• Solid experience in.NET Core, SQL Server, and REACT (including REST)

• Experience in building cloud-native applications (Azure)

• Must be skilled at writing scalable, maintainable code

• Must have the ability to independently envision solutions and write clean code

• 5+ years of defining and implementing Application Architecture.

• Demonstrated experience with the .NET ecosystem (.NET Framework, ASP.NET, .NET Core)

• Demonstrated experience with front-end React, HTML and CSS Frameworks

• Experience building modern, scalable, reliable applications on the MS Azure cloud including services such as:

▪ App Services

▪ Azure Service Bus/ Event Hubs

▪ Azure API Management Service

▪ Azure Bot Service

▪ Azure Cognitive Services

▪ Function/Logic Apps

▪ Azure key vault & Azure Configuration Service

▪ CosmosDB

▪ Azure Search

▪ Azure Bot Framework

▪ Azure Cognitive Services

• Experience with highly available and large-scale cloud deployments.

• Extensive knowledge and experience with Enterprise Level architectural concepts and frameworks.

• Broad knowledge of Agile methodologies and best practices such as SCRUM, Kanban and Continuous Integration.

• 2 years of strong development background building complex applications.
• Proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Experience building applications using NodeJS and frameworks such as Express.
• Thorough understanding of React.js and NodeJS including its core principles.
• Ability to understand business requirements and translate them into technical requirements.
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial).
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Strong experience with MongoDB, Postgres
• Developing new user-facing features using React.js
• Thorough understanding of React.js & popular Workflows (such as Flux or Redux)
• Building reusable components and front-end libraries for future use

In-depth knowledge in Healthcare and BPaaS domain, Good understanding in Delivery Excellence Framework, Expertise in business and IT processes, platforms, operations, controls and dependencies Secondary Skills: Intermediate to Expert proficiency in conducting audits & assessments in BPaaS domain areas, Proficiency in building, monitoring and testing controls for BPaaS

• Provide facilitation to ensure noiseless delivery and enable best practices adoption & evangelization through appropriate processes and platforms
• Solution consultant for projects to adopt right tools and measure to ensure product & service quality in the appropriate service lines
• Ensure effective governance of projects and deliverables
• Proactive risk management and mitigation, build known risks database to identify and mitigate risks proactively and establish oversight to monitor quality, targets and spending on implementation plan
• Enabling and co-working with the accounts / projects in compliance of regulatory requirements, other certification requirements of the Organization and the Customers for BPaaS domain. Support closure of external/internal audit findings, RCA/CAPA/FMEA for escalations
• Establish Integrated Risk and Delivery Governance models, and oversight to monitor quality, targets, overrun and penalty
• Build process mapping for BPaaS describing the high level activities across Product Service Lines establish ETVX, role definition, gating criteria, SLAs, OLAs and RACI
• Design and ensure operational and compliance controls are implemented, tested and monitored
• Build core competency to carry out DEx BPaaS audits and assessments

We are currently looking for Senior Recruiters & International recruiters for our Job Search Services department.

Responsibilities:

· Research, register and apply for jobs available overseas, as per the client's requirement.

· Develop and implement a search strategy that includes recruitment agencies, employer websites, job boards and social networks.

· Understand the client's profile and suggest the availability of jobs as per their requirement.

· Review resumes and credentials for appropriateness of skills, experience and knowledge.

· Understand different skill sets and job descriptions and apply for the right job on job portals, recruitment boards, to recruitment agencies & directly company's website.

· Ability to interact with the clients on call and email on their job search services.

· Co-ordinate responses and interview schedules with clients, as needed

Minimum Qualifications:

• Minimum 5 years of experience with Java platform and technologies.
• Minimum 5 years of experience with HTML5, CSS and Angular.
• Experience with enterprise level application design and development is a must.
• Expert level knowledge in Java Spring framework, JHipster, PostgreSQL, HTML5, Angular, CSS
• Must have previously worked in an environment using version control systems such as Bitbucket.
• Good knowledge of RDBMS such as Postgres and MySQL. Should be proficient in SQL and assessing performance of queries. Some ability to monitor and maintain the database is needed.
• Experience with AWS RDS is MUST.
• Minimum 3 years of experience deploying Java applications on the AWS cloud.
• Ability to handle front-end development (Angular JS) is a MUST.
• Experience working with Monday, Atlassian project management tools (JIRA/Bitbucket/Confluence) or similar is a must.