Customer Support Engineer

About Potentiam

Potentiam helps SME companies build world-class offshore teams. Our model is our locations and your dedicated staff under your control. Potentiam have offices in Iasi in Romania, Bangalore and Cape Town, home to large liquid pools of offshore talent working for international companies. Potentiam's management team have had over 15 years' experience in building offshore teams, and have specialist functional expertise to support the transition offshore in technology, finance, operations, engineering, digital marketing, technology and analytics. For decades corporations' scale has enabled them to benefit from the cost and skills advantage of offshore operations. Now SME companies can enjoy a similar benefit through Potentiam without any upfront investment.

Location: Bangalore ( Hybrid) 

Skills & Experience Required

Data Integration and Transformation: 

1.Experience working on Integration/Development projects on ERPs such as SAP B1, ByD, S/4HANA and Microsoft D365.

2.Knowledge of data mapping, cleansing, and transformation techniques. 

3.Understanding common text file types (CSV, XML, JSON) and their formatting. 

4.Groovy Script and/or JavaScript for data transformation to use in SAP Integration Suite is appreciated 

API and Web Services: 

1.Basic understanding of APIs, REST, and SOAP protocols, as well as remote connection protocols (FTP, SFTP and FTPS). 

2.Ability to consume and expose APIs to integrate with external systems

Database Fundamentals: 

1.Knowledge of SQL or NoSQL databases for querying and data manipulation. 

2.Cloud Technologies: 

3.Familiarity with cloud platforms like AWS, Azure, or Google Cloud. 

4.Understanding of cloud-based integration and automation tools. 

5.Knowledge of the common API management tools (SOAP UI and Postman) for testing and call preparation 

6.Project Management: Basic project management skills to manage tasks, timelines, and deliverables. 

Benefits and Perks 

• Health Insurance 
• Referral Bonus 
• Performance Bonus 
• Flexible Working option

🚀 We're Hiring: Test Engineer at InfoGrowth 🚀

Are you an experienced Test Engineer with a passion for automotive embedded systems and automation testing? Join InfoGrowth, a leader in IT and cloud services, and become a part of a dynamic team focused on cutting-edge automotive technology solutions.

Key Responsibilities:

• Design and implement test automation solutions for embedded products in the automotive industry.
• Architect efficient test automation strategies from software to integrated system tests on virtual and physical embedded targets.
• Offer automation testing as a platform for development teams, enabling them to run CI/CD pipeline tests independently.
• Lead in the design and operation of test automation platforms, ensuring top-quality testing efficiency.
• Conduct both manual and automated testing at various system levels, including SW, BaseTech, ADAS, Brake, Suspension, Steering, and Connectivity.

Key Skills:

• Proven expertise in test automation for embedded products in the automotive domain.
• Proficient in Python programming, with experience in Robot Frameworks being a strong plus.
• Hands-on experience with Vector tools such as CANalyzer, CANoe, and CAPL.
• Solid understanding of communication protocols like CAN, LIN, FlexRay, and Ethernet.
• Strong knowledge of HIL (Hardware-in-the-loop) and SIL (Software-in-the-loop) technologies.
• Deep understanding of embedded software testing.

Preferred Experience Areas:

• Testing and implementation of automated/manual testing on Complete Vehicle Electronics System level (SWDL, network management, customer functions).
• Boxcar and HIL testing for critical automotive functions, including ADAS and Steering functionalities.
• Testing and implementing strategies for the Connectivity and system-level automotive technologies.

• Delivering a complete front-end application using Angular 7 and higher Writing tested, idiomatic, and documented JavaScript, HTML and CSS Coordinating the workflow between the UX designer and backend developer
• Experience working with CI/CD pipelines using Jenkins.
• Creating custom, general use modules and components which extend the elements and modules of core Angular
• To succeed in this role, you should have the following skills and experience
• Experience building Enterprise applications Angular, JavaScript and HTML5Professional, precise communication skills
• Deep knowledge of Angular 7 and commonly used modules based on extensive work experience Creating self-contained, reusable, and testable modules and components
•  Extensive knowledge of CSS for providing performant visual effects
• Validating user actions on the client side and providing responsive feedback
• Good knowledge in Source Control Management (Git)
• Experience of working with bug tracking, continuous integration and other productivity enhancement software like TFS, Bugzilla, Jira etc.
•  Prior experience in working in Agile software methodologies

Requirements : 

a) CSS / Bootstrap : Flex Layout/ability to demonstrate the cascading nature of CSS clearly with example/Positioning.

b) Pure JavaScript: Prototype chain and inner workings of inheritance in JS. Understood DOM, Events, Event Bubbling, and Capturing/ ability to demonstrate it with example/ Promises and their use cases.

c) TypeScript: Basic understanding of using TS. Union Types, Index Signatures,

d) REST: Backend experience. REST principles, URL structures for APIs. integration using native JS (fetch and Promises) and in Angular. use cases of getting vs POST vs PUT vs PATCH.

e) Angular :  Abstractions of Angular Component, Service, Pipe, Directive, Module, Lifecycles. Knew advanced patterns as well Dynamic Components, Content Projection, Reactive Forms, ViewChild, ContentChild. Understood Observables and various operators demonstration of Design Skills ability to create the component and module hierarchy for a moderately complex application, along with their interactions