Cutshort logo
Rtbrick logo
Customer Support Engineer
Customer Support Engineer
Rtbrick's logo

Customer Support Engineer

Deepa Patkar's profile picture
Posted by Deepa Patkar
5 - 11 yrs
₹10L - ₹45L / yr
Bengaluru (Bangalore)
Skills
TCP/IP
ICMP
UDP
OSI
OSPF
ISIS
Multiprotocol Label Switching (MPLS)
LDP
IGMP
PIM
DHCP
L2TP
Firewall
ACL
STP
RSTP
skill iconPython
Robot Framework
Linux/Unix

Requirements

 

  • 5-12 years of experience in technical customer support or network operations
  • IP Networking basics: TCP/IP(ARP, IP, ICMP, TCP, UDP), Subnetting, IP Packet flow, OSI layers
  • Routing technologies: OSPF, ISIS, BGP, MPLS (L2 & L3 VPN), RSVP, LDP, Multicast protocols (IGMP, PIM), Multicast VPN (MVPN)
  • BNG protocols: PPPoE, DHCP, IPoE, L2TP
  • Forwarding: Hierarchical QoS, uRPF, Firewalls, ACLs
  • Switching and Data Center technologies: VLAN/Trunking, STP, RSTP, VSTP, VXLAN/EVPN, IP-Fabric as an added advantage
  • Very Strong automation skills and experience with scripting languages like Python/Robot Framework
  • Experience with traffic generators and network protocols analysis tools like IXIA, Spirent
  • Any Open Source tools usage & certifications is an added advantage
  • Knowledge of Linux, ONL infra and containers is an advantage


Responsibilities

 

  • Proactively work with customers to enable them maximize usage of RtBrick products with least possible effort
  • Understand customer usecases and help with qualification of RtBrick products & features
  • Triage and resolve any issues customers face with products
  • Work with engineering to resolve new defects
  • Help engineering by collecting relevant information from live setup and reproduce the issue in LAB occasionally
  • Understand in-house regression coverage and identify gaps in test case as per customer deployments
  • Write and automate test cases related to customer usage and defect scenarios
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

About Rtbrick

Founded :
2015
Type :
Product
Size :
20-100
Stage :
Profitable

About

We build network solutions for the emerging Next Generation Central Office (NGCO) market.

We have re-applied design patterns from the hyper-scale world to Service Provider and cloud networks in order to faster implement new features into operational networks.

Our parallel modular architecture allows customers programmability, performance and scale to alter CAPEX and OPEX.

Read more

Company social profiles

linkedin

Similar jobs

Dataflow Group
Sharan Mithran
Posted by Sharan Mithran
Bengaluru (Bangalore)
4 - 7 yrs
₹10L - ₹18L / yr
Manual testing
Regression Testing
Software Testing (QA)

About the Organisation


The DataFlow Group is a leading global provider of specialized Primary Source Verification (PSV) solutions, background screening and immigration compliance services. The DataFlow Group partners with clients across the public and private sectors to assist them in mitigating potential risk by exposing fraudulent:


To know more about DataFlow Group, please visit : https://www.dataflowgroup.com/


Position Overview

We are seeking a detail-oriented and motivated QA Tester with 4-7 years of experience to join our quality assurance team. The ideal candidate will be responsible for ensuring the quality and reliability of our software products through comprehensive testing, defect reporting, and collaboration with the development team.


Key Responsibilities

● Test Planning: Assist in the creation of test plans and test cases based on project requirements and specifications.

● Manual Testing: Execute manual testing of web and mobile applications to identify defects, inconsistencies, and usability issues.

● Regression Testing: Conduct regression testing to ensure that new features or changes do not negatively impact existing functionality.

● Functional Testing: Perform functional testing to verify that software meets specified requirements and performs as expected.

● Compatibility Testing: Verify software compatibility across different browsers, devices, and operating systems.

● Performance Testing: Assist in the execution of performance tests to identify bottlenecks and assess system responsiveness.

● Defect Reporting: Document and track defects, issues, and enhancement requests using bug tracking tools.

● Test Documentation: Maintain test documentation, including test cases, test scripts, and test data.


Qualifications & Expertise required:


● Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

● 4-7 years of professional experience in software quality assurance or testing.

● Basic understanding of software testing principles and methodologies.

● Familiarity with test management and defect tracking tools.

● Effective written and verbal communication skills.

● Ability to work collaboratively in a team environment.

● Preferred Qualifications (not mandatory but good to have):

● Experience with automated testing tools (e.g., Selenium, JUnit).

● Familiarity with test automation frameworks.

Read more
Remote only
1 - 3 yrs
₹1.5L - ₹3.6L / yr
Lead Generation
Staff augmentation
LinkedIn
  • Identify and cultivate new business opportunities within the IT industry for B2B and C2C market.

  • Develop and maintain relationships with high corporate clients.

  • Analyze market trends, competitors, and potential clients to drive informed business development strategies for Staff Augmentation.

  • Collaborate with internal teams to develop tailored marketing solutions and proposals for clients in Staff Augmentation sector.

  • Lead client meetings, presentations, and negotiations, ensuring alignment with business objectives.

  • Track and report on business development activities, pipelines, and performance metrics.

  • Take ownership of the entire sales process from lead generation to deal closure, ensuring a seamless and efficient client experience.

  • Conduct thorough market research to identify potential business opportunities in Domestic and International markets.
Read more
Madhuban Enterprise
Devyani Srivastava
Posted by Devyani Srivastava
Remote only
1 - 2 yrs
₹3000 - ₹5000 / mo
Adobe Photoshop
Adobe After Effects
Adobe Premiere Pro
Video Editing
User Experience (UX) Design
+4 more

Graphic Design Intern - Join Our Creative Team!

Are you a passionate and creative design student or recent graduate looking to gain hands-on experience? We are seeking a Graphic Design Intern to join our dynamic team and support the design and marketing departments. This is an exciting opportunity to develop your skills, contribute to real-world projects, and build your portfolio while working alongside experienced designers.


Role & Responsibilities:

As a Graphic Design Intern, you will:

* Assist the design team in creating graphics for digital and print materials.

* Edit images and prepare layouts for websites, social media, and marketing campaigns.

* Contribute creative ideas during brainstorming sessions.

* Ensure designs are aligned with our company's branding and messaging.


What Success Looks Like:

* Skill Development: Mastering design software (e.g., Adobe Creative Suite) and improving visual communication.

* Collaboration: Effectively contributing to team projects and sharing ideas.

* Timely Execution: Delivering high-quality work on time and meeting deadlines.

* Brand Alignment: Ensuring designs are consistent with our company's brand identity.

* Adaptability: Taking on new tasks and learning new techniques to improve your design skills.


What You'll Gain:

* Hands-on experience in a professional design environment.

* The opportunity to work on exciting projects that will strengthen your portfolio.

* Insight into how design supports brand identity and marketing strategy.

* Growth opportunities to develop your design career.

Qualifications:

* Currently studying or recently graduated in Graphic Design or a related field.

* Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign). Knowledge of tools like Figma, Sketch, or web design tools is a plus.

* A portfolio showcasing your design skills and creativity.

* Strong communication skills and the ability to accept and implement feedback.

* Excellent attention to detail and precision in your designs.

* Strong time management skills, with the ability to manage multiple tasks and meet deadlines.

* Creativity and passion for design.

* A good understanding of branding and how design supports it.

* Ability to collaborate effectively in a team environment.

* Eagerness to learn and grow in the field of graphic design.


Why Join Us?

This internship provides a valuable learning experience in a fast-paced, supportive environment. You'll work with an amazing team, contribute to impactful design projects, and have the opportunity to build skills that will set you up for future success.


If you're ready to jumpstart your design career and make a real impact, we want to hear from you! Apply now to become part of our creative team.


#GraphicDesign #DesignInternship #InternshipOpportunity #DesignJobs #CreativeTeam

#JoinUs

Read more
LS Spectrum Solutions Private Limited
Chetnya Thanvi
Posted by Chetnya Thanvi
Mumbai
1 - 5 yrs
₹3L - ₹10L / yr
Spectrum management
Spectrum analyzer
RF engineering
Project planning

Job Overview

The primary role of a candidate will be a RF Engineer. The RF engineer will be a consultant who work collaboratively with the RF product team as well as partners to provide support for all presales solution aspects of the sales cycle.

Job requirements include but are not limited to the following activities: assistance & response to RFI/RFP preparation, opportunity & account planning, relation building with Partners and Product Management teams, demonstrations, joint partner solutions etc.

Responsibilities

  • Strong Focus on Customer engagements in ongoing opportunities
  • Assistance to product teams throughout the sales cycles
  • Lead initial solution demonstrations to customers/partners.
  • Assist in pre-sales to post-sale transition to ensure smooth implementation and maximum customer satisfaction.

Job description:

  • Should be ready for a full-time job working from office.
  • Interest and ability to identify, document and articulate the business and technical requirements of a customer.
  • Excellent in customer facing, communication and presentation skills.
  • Should have clear understanding of RF, Electromagnetics, RADAR, and communication technologies.
  • Good knowledge in KPI parameter analysis , having knowledge in 2G/3G/4G/5G Technology & concepts.
  • Should quickly learn Technology/Product/Solution offerings Spectrum monitoring equipment.
  • Should be able to provide support to customers on issues raised by them.
  • Should be good in writing and quantitative skills, other Microsoft tools like Excel, Word, PowerPoint, etc.
  • High level of energy, enthusiasm, persistence, discipline, and a strong desire to succeed.
  • Willingness to do whatever is necessary to win .
  • Ability to travel abroad as well as domestically. Should be ready to travel to clients in India regularly for demonstrations, POCs, customer presentations, installations, and commissioning.

Technical Skills

  • Preferred technical experience in data collection, RF optimization, Spectrum Monitoring and Management system.
  • Electronics and telecommunications engineer with CCNA or equivalent networking knowledge.
  • Good understanding of computer hardware technologies and its trends in market.
  • Preferred experience up to 2-5 years in presales role.
  • Should have better understanding of software languages and to operate the application software.
  • Experience with Database, Application integration etc. desirable.
  • Should be capable in conducting demos, training, etc.


Read more
Quantiphi Analytics
Karishma Chakraborty
Posted by Karishma Chakraborty
Remote, Mumbai, Bengaluru (Bangalore)
6 - 9 yrs
₹15L - ₹38L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+4 more

Company Profile

Quantiphi is an award-winning Applied AI and Big Data software and services company, driven by a deep desire to solve transformational problems at the heart of businesses. Our signature approach combines groundbreaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented speed.

Some company highlights:

  • Quantiphi has seen 2.5x growth YoY since its inception in 2013.
  • Winner of the "Machine Learning Partner of the Year" award from Google for two consecutive years - 2017 and 2018.
  • Winner of the "Social Impact Partner of the Year" award from Google for 2019.
  • Headquartered in Boston, with 700+ data science professionals across different offices.

 

For more details, visit: our http://www.quantiphi.com/">Website or our https://www.linkedin.com/company/quantiphi/">LinkedIn Page

 

Job Description

 

Role:                                 Associate Tech Architect / Tech Architect ReactJS +Python+AWS

Experience Level:           7-13 Years

Work location:                Mumbai & Bangalore

 

We are looking for an experienced full stack developer( ReactJS and Python ) who can help create dynamic software applications for our clients with their skill set. In this role, you will be responsible for gathering requirements from clients and accordingly write and test scalable code, and develop front end and back-end components.

 

Technologies worked on:

ReactJS, Python, AWS

 

Requirement Description:

 

  • Full Stack developer with experience in ReactJS, Python, API Gateway, Fargate and ECS
  • Well-experienced in working with tools like Git, Maven, JFrog
  • Should have a solid understanding of object-oriented programming (OOP)
  • Well-experienced to perform Unit Testing and Integration Testing and have good experience in Agile based development approach
  • Expertise in developing enterprise-level web applications and REST and SOAP APIs using MicroServices, with demonstrable production-scale experience
  • Demonstrate strong design and programming skills using JSON, Web Services, XML, XSLT, PL/SQL in Unix and Windows environments
  • Strong background working with Linux/UNIX environments and strong Shell scripting experience
  • Working knowledge with SQL or  No SQL databases
  • Understand Architecture Requirements and ensure effective design, development, validation, and support activities
  • Understanding of core AWS services, uses, and basic AWS architecture best practices
  • Proficiency in developing, deploying, and debugging cloud-based applications using AWS
  • Ability to use the AWS service APIs, AWS CLI, and SDKs to write applications
  • Ability to identify key features of AWS services
  • Identify bottlenecks and bugs, and recommend solutions by comparing the advantages and disadvantages of custom development
  • Should contribute to team meetings, troubleshooting development and production problems across multiple environments and operating platforms
  • Execute strong collaboration and communication skills within distributed project teams
  • Continuously discover, evaluate, and implement new technologies to maximize development efficiency

 

Read more
Inspeero Technologies
at Inspeero Technologies
1 recruiter
shirley d
Posted by shirley d
Mumbai
1 - 6 yrs
₹4L - ₹8L / yr
Technical Project Management
Technical Project manager
Delivery Management
Delivery Manager
Technical Delivery Management
+6 more

Job description

The Role

We're looking for a Technical Project Manager to help us deliver a wide variety of projects. This includes in-house tech products, as well as tech consulting projects for our clients (building apps, implementing cloud solutions, developing APIs etc).

You will be fully entrusted in seeing a project from initiation to close with decisiveness, judgment, and great enthusiasm. You'll be working on projects and pitches for new business as well as existing clients. You should be comfortable with principles of Project Management methodologies, processes and tools and strategically develop and support digital solutions for clients.

Key Requirements

  • Currently fulfilling the role of a Technical Delivery/Project Manager.
  • Experience leading the delivery of technical projects from inception into production (either as a technical lead or technical delivery manager)
  • Project Management, Ability to coach teams in Agile ways of working.
  • Experience setting up management reporting and team structures for Agile delivery.
  • Ability to motivate teams in environments where Agile delivery needs to work within an overall framework of timeline/dependency driven programmes.
  • Ensure constant communication with customers and emerge as customer’s trusted technical advisor and a partner
  • Understand, advocate and document customer’s use case, architecture, and roadmap
  • Effectively manage the tracking and resolution of customer escalations on behalf of product and services

What you’ll bring

  • Master’s or Bachelor’s level degree in Computer Science or an engineering, mathematics, or another quantitative field
  • 2+ years of demonstrated experience handling enterprise customers of all sizes in Technical Account Management, Technical Support and/or Professional Services functions in a Software/SaaS company
  • Strong desire to tackle hard technical problems and proven ability do so with little or no direct daily supervision
  • Excellent communication skills and an ability to concisely explain complex technical issues and solutions
  • Familiarity with common project management tools, e.g., Trello, Slack, etc
  • Strong business acumen in project planning and management
  • Native or near-native fluency in written and spoken English
  • Prior experience working for a technology start-up (plus)

Location: Ghatkopar,Mumbai.
Read more
Mobile Programming India Pvt Ltd
at Mobile Programming India Pvt Ltd
1 video
17 recruiters
Ginni Miglani
Posted by Ginni Miglani
Remote, Gurugram, Bengaluru (Bangalore), Pune, Chennai, Chandigarh
3 - 10 yrs
₹4L - ₹13L / yr
skill iconVue.js
skill iconReact.js
skill iconNodeJS (Node.js)
  • 3+ years of professional experience in Vue.js and object orientated programming
  • Highly proficient in JavaScript, modern JavaScript, HTML, CSS
  • Highly proficient in Vue.js framework 
  • Proficient in using Git as a control system 
  • (Include any other related frameworks, libraries, or any other technology)
  • (Include any other required certification or education level)
Read more
Radiusagent
at Radiusagent
2 recruiters
Darshana Rathi
Posted by Darshana Rathi
Bengaluru (Bangalore)
0 - 1 yrs
₹2.5L - ₹4.5L / yr
Human Resources (HR)
Recruitment
Effective communication
- Be part of a fast paced and growing US based start up 
- This position offers lot of learning of various aspects of hiring
- Skills Expected : good communciation skills, fast learner, people skills, prompt and go getter
- Candidates with immediate joining are a plus
- Experience in IT recruitment and senior management recruitment is a plus
Read more
Handygo Technologies
at Handygo Technologies
1 video
2 recruiters
Amit Singh
Posted by Amit Singh
NCR (Delhi | Gurgaon | Noida)
3 - 6 yrs
₹4L - ₹8L / yr
IVR
Voice Over IP (VoIP)
Asterisk
skill iconJava
CTADE
1. He should have working knowledge of .Net, Java, CTADE2 Database, Asterisk2. Should have knowledge of media platforms as Dialogic, Synway, etc.3. Have protocol knowledge HTTP, SMPP, SOAP, XML, CIMD.4. Should have managed team of 5-10 people5. End to end delivery of WAP, SMS, IVR products6. Supervise integration, testing & maintenance.7. Keep abreast of latest development in these fields & cloud technology8. Risk analysis of network & adherence to client/telco standards9. Should be able to able to do meetings with client technical teams.
Read more
BLUE APPS PRIVATE LIMITED
Bengaluru (Bangalore)
4 - 8 yrs
₹5L - ₹7L / yr
Real time media streaming
User Interface (UI) Design
Object Oriented Programming (OOPs)
SDK Knowledge
Certified Scrum Master (CSM)
+2 more
* Minimum 4 years experience * Solid experience in developing medium or large size applications especially e-commerce. Knowledge of audio/video streaming an advantage. * Good knowledge of OOP, Java and databases * Must be good in conceptualising UI and UI design * Should be able to integrate third party libraries * Should be up to date with the latest Android SDKs * Should be able to research and write project papers if needed * Should be able to implement test cases, evaluate, report, track, and verify bugs * Masters in CS or equivalent with a solid foundation in algorithms, data structures and optimized software design * Must be a clear thinker with good written English, and communication skills, good research and organizational skills as well as the ability to pay attention to detail * Must be energetic, show initiative, be willing to learn, work hard and be passionate about work, be able to multitask and work under pressure and across time zones and multiple projects, work in teams, and have a positive attitude
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos