Lead Product Designer

Director - Backend | Snapmint About Snapmint.

Experience: 12+ years, Location: Gurgaon.

Founded by serial Entrepreneurs from IIT Bombay, Snapmint is challenging the way banking is done by building the banking experience ground up. Our first product provides purchase financing at 0% interest rates to 300 Million banked consumers in India who do not have credit cards using instant credit scoring and advanced underwriting systems. We look at hundreds of variables, much beyond traditional credit models. With real time credit approval, seamless digital loan servicing and repayments technology we are revolutionizing the way banking is done for todays smartphone-wielding Indian. https://snapmint.com/

Job Overview: As Director Backend, you will lead a team of backend engineers, driving the development of scalable, reliable, and performant systems. You will work closely with product management, front-end engineers, and other cross-functional teams to deliver high-quality solutions while ensuring alignment with the companys technical and business goals. You will play a key role in coaching and mentoring engineers, promoting best practices, and helping to grow the backend engineering capabilities.

Key Responsibilities:

• Lead, mentor, and manage a team of backend engineers, ensuring high-quality delivery and fostering a collaborative work environment.
• Collaborate with product managers, engineers, and other stakeholders to define technical solutions and design scalable backend architectures.
• Own the development and maintenance of backend systems, APIs, and services.
• Drive technical initiatives, including infrastructure improvements, performance optimizations, and platform scalability.
• Guide the team in implementing industry best practices for code quality, security, and performance.
• Participate in code reviews, providing constructive feedback and maintaining high coding standards.
• Promote agile methodologies and ensure the team adheres to sprint timelines and goals.
• Develop and track key performance indicators (KPIs) to measure team productivity and system reliability.
• Foster a culture of continuous learning, experimentation, and improvement within the backend engineering team.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 12+ years of experience in backend development with a proven track record of leading engineering teams.
• Strong experience with backend language ie. Node.js
• Experience working with databases (SQL, NoSQL), caching systems, and RESTful APIs.
• Familiarity with cloud platforms like AWS, GCP, or Azure and containerization technologies (e.g., Docker, Kubernetes).
• Solid understanding of software development principles, version control, and CI/CD practices.
• Excellent problem-solving skills and the ability to architect complex systems.
• Strong leadership, communication, and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

Strong UI/UX Designer Profile

Mandatory (Experience 1) - Must have 4+ years of hands-on experience as a UI/UX Designer

Mandatory (Experience 2) - Must have hands-on experience across the end-to-end UI/UX process, including user research, user flows, and information architecture

Mandatory (Tools 1) - Advanced proficiency in Figma for wireframing, prototyping, and high-fidelity UI design

Mandatory (Tools 2) - Familiarity with modern design tools such as Adobe Creative Suite (Photoshop, Illustrator) and/or Sketch

Mandatory (Portfolio) - Strong portfolio is mandatory, showcasing detailed case studies with user research, design rationale, UX process, wireframes, and final UI outputs across web and/or mobile platforms

Mandatory (Note): CTC Hike range will be 10-20%

Your responsibilities will include:

• Working closely with senior stakeholders to understand business requirements and help translate these into technical requirements for the development team
• Planning and documenting technical specifications for features or system design
• Designing, building, and configuring applications to meet business process and application requirements
• Directing the development team in the design, development, coding, testing, and debugging of applications
• Writing testable, scalable, and efficient code and leading code reviews
• Mentoring junior team members and ensuring they adhere to determining software quality standards
• MERN stack is mandatory

Responsibilities :

• Design and write lots of bug-free, efficient, scalable, and reusable code
• Developing front-end architecture and ensuring responsiveness of the application
• Work across the full stack, building highly scalable products that enable positive user experiences and measurable business growth. 
• Working on refactoring the current codebase and determining the root cause for the most complex software issues and developing practical, efficient, and permanent technical solutions
• Optimizing backend services to scale for a few hundred concurrent users
• Develop APIs and scripts using backend programming languages like Node.js and Nest.js 
• Dockerizing different services and automating our AWS infrastructure provisioning steps
• Design and implementation of continuous integration and deployment. 
• Determine process improvements, and best practices, and develop new processes
• Mentor and coach other software engineers
• Integrating with third-party APIs and existing frameworks.
• Ensuring responsiveness of applications and writing maintainable, scalable, and unit-testable code. Be passionate about the long-term stability, scalability, and reusability of shared components.
• Implement new requirements, handle change requests, and fix bugs for different releases. Deliver a high-quality and functioning code.
• Integrating solutions to enterprise software and legacy software
• Actively Participate in sprint ceremonies and work towards continually improving the process
• Prioritizes tasks and keeps manager up to date on status and roadblocks
• Help the junior engineers to unblock them and guide them on best design practices. Help in code reviewing on a regular basis
• Prepare thorough technical documentation which can be used by other engineers
• Stay up to date with new technologies and determine how to incorporate these into future platform capabilities

Requirements:

• Minimum 4-8+ years of overall experience developing B2B SAAS products 
• 3+ years of Experience working on React.js and its core principles
• Bachelor's degree in Computer Science or a related field
• Hands-on experience with Node.js and Express.js including state management like Redux
• Good understanding of NestJS, Next.JS, Tailwind CSS, Server-Side Rendering, Storybook/Bit, Bootstrap, and Material UI.
• Thorough understanding of modeling and scaling databases like MongoDB, DynamoDB or Firestore
• Deep understanding of object-oriented JavaScript and design principles and standards
• Hands-on experience in UI optimization best practice implementations
• Understanding of Serverless architecture like Lambda or Google Cloud functions
• Significant experience in developing high-performance, distributed, and scalable applications with container deployment (Docker and Microservices)
• Well-versed with collaboration, and Testing tools like Git, Swagger, and Cypress
• Proven experience with unit testing, integration testing, and end-to-end testing.
• Knowledge of open-source technologies and common front-end development tools such as Babel, Webpack, NPM, PNPM etc.
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Knowledge of Nginx and AWS services like S3, and EC2 will be helpful

Preferred Skills:

• Exposure to Terraform, GItlab CI/CD, and GitOps is a plus
• A keen eye for UX has experience building complex B2B applications
• Comfortable working in a dynamic startup environment where experimentation is one of the most common practices for product innovation and improvements
• Basic understanding of the Figma Tool and app development via React Native
• Good experience with deploying applications on AWS & DevOps

Nice to Have:

• Great learning attitude and eagerness to take ownership
• Passionate personality with great enthusiasm for life outside of work
• Critical thinker and a problem solver who has a sense of urgency and wants an interesting job that pushes you out of your comfort zone.
• An innovator who is inspired by the endless ways in which everything we do can always be improved
• High-energy personality, with a strong and demonstrable work ethic

What we Offer:

• Competitive salary 
• Health Insurance
• Remote working environment
• Workday Swap
• Learning Culture

What You'll Do

Maintain and extend existing payment modules, extensions, and plugins

Develop new modules, sample code, SDKs, and production code for merchants and partners

Help define requirements for 3rd party developer APIs and tools

Analyze/debug merchant and partner integration issues

Assist in building and maintaining a test environment for engineering and our partners to test new feature compatibility

Skills Required but not limited to:

Python, Django, Django Rest Framework.

AWS Services Including, CloudFront , S3, API

Gateway, Lambda, Step Functions, SES, DynamoDB ,

Serverless Framework

Fair understanding of building RESTful APIs

Strong understanding of front end technologies, such as JavaScript, Jquery , HTML5, and CSS3

Good to have experience with version control, docker , deployment pipelines, CI/CD

Backend Web Application Development

AWS Identity and Access Management principles SQL (MS SQL Server, PostgreSQL, AWS Aurora comparable)

GIT , JIRA, Agile / Scrum

Experience: 4-6 years

Customer Success Managers are responsible for creating policies and procedures that optimize the customer experience. Customer Success Managers may gather feedback from their customers, study other customer success programs, and analyze customer data to identify the best practices. The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of service.

Customer Success Managers must know the company’s products inside and out. They are often called upon to provide technical support to customers or to provide training on their products. They may even help customers plan and understand the best ways to utilize their software or products based on the customer’s business needs or business plans. The Customer Success Manager is not focused on making sales, rather on educating their customers on the flexibility and capabilities of their software so customers are encouraged to continue using their services.

• Design and develop n-tier .NET web applications using C#,http://asp.net/">ASP.NET,JavaScript technologies and SQL Server.
• Home of the Microsoft http://asp.net/">ASP.NET development community. Download Visual Studio, post to the forums, read http://asp.net/">ASP.NET blogs and learn about http://asp.net/">ASP.NET.
• Excellent communication to interact with business teams.
• Check that system is unit tested and verified according to requirements.
• Assist Dev Lead on the technical issue resolution Engineer, Data Scientist)

Desired Skills:

• Experience — 8+ years of relevant experience
• Experience in designing and developing Sitecore-based web application
• Experience in developing complex, high-availability, high-volume, and n-tier applications
• Any Graduate