Lead Product Designer

L2 Support Engineers are responsible for:

1. Production Issue Debugging

○ Analyzing logs and monitoring application behavior to identify root

causes of production issues.

○ Providing temporary resolutions using database-level fixes or

configuration changes.

2. Handling Escalations from L1 Support

○ Addressing tickets and issues escalated from L1 by providing immediate

workarounds.

○ Ensuring minimal downtime and impact on business operations.

3. Forwarding Issues to L3/Development Team

○ When a permanent code-level fix is required, the issue is escalated to the

L3 (Development) team.

○ Prior to escalation, L2 should provide a detailed analysis and temporary

resolution (e.g., database fix) to minimize user impact.

4. Root Cause Analysis and Documentation

○ Conducting detailed root cause analysis (RCA) for major incidents.

○ Updating the Confluence Playbook with clear, actionable steps for L1

teams to facilitate future self-resolution.

Requirement

• Developer Background: The ideal candidate should come from a developer background with knowledge of Java and other programming languages.
• Database Management: They must have hands-on experience with database management.
• Experience Level: We are looking for a minimum of 3 years of experience.
• On-Call Experience: They must have proven on-call experience, demonstrating strong problem-solving skills, excellent communication, and the ability to manage stress effectively. We also value collaboration, proactivity, and a curious mindset.

1. Software Development Engineer - Salesforce

What we ask for

We are looking for strong engineers to build best in class systems for commercial &

wholesale banking at Bank, using Salesforce service cloud. We seek experienced

developers who bring deep understanding of salesforce development practices, patterns,

anti-patterns, governor limits, sharing & security model that will allow us to architect &

develop robust applications.

You will work closely with business, product teams to build applications which provide end

users with intuitive, clean, minimalist, easy to navigate experience

Develop systems by implementing software development principles and clean code

practices scalable, secure, highly resilient, have low latency

Should be open to work in a start-up environment and have confidence to deal with complex

issues keeping focus on solutions and project objectives as your guiding North Star

Technical Skills:

● Strong hands-on frontend development using JavaScript and LWC

● Expertise in backend development using Apex, Flows, Async Apex

● Understanding of Database concepts: SOQL, SOSL and SQL

● Hands-on experience in API integration using SOAP, REST API, graphql

● Experience with ETL tools , Data migration, and Data governance

● Experience with Apex Design Patterns, Integration Patterns and Apex testing

framework

● Follow agile, iterative execution model using CI-CD tools like Azure Devops, gitlab,

bitbucket

● Should have worked with at least one programming language - Java, python, c++

and have good understanding of data structures

Preferred qualifications

● Graduate degree in engineering

● Experience developing with India stack

● Experience in fintech or banking domain

Job Description below :

Required Skills

BSc/B.E./B.Tech in Computer Science or an equivalent field.

7-10 years' solid commercial experience in software development using experience using Java8, Spring boot, Hibernate, Spring Cloud and related frameworks.

Experience with Angular 8+ versions, B.J‹JS 6, IS/TypeScript

Knowledge of HTML/CSS

Good understanding of Design Patterns

Proficiency with SQL database development, including data modelling and DB performance tuning

Ability to work with customers, gather requirements and create solutions independently

Active participation within and among teams and colleagues distributed globally

Excellent problem-solving skills, in particular a methodical approach to dealing with problems across distributed systems.

Agile development experience

Desired Skills

Experience with angular forms

Experience with dynamic forms/ dynamic angular components

Experience with java Spring boot

Knowledge of Kafka Stream Processing

Understanding of secure software development concepts, especially in a cloud platform

Good communication skills.

Strong organisational skills.

Understanding of test management and automation software (e.g. ALM, Jira, JMeter).

Familiarity with Agile frameworks and Regression testing.

Previous experience within the Financial domain.

Experienced Senior Functional Consultant with 7+ years of experience in Microsoft Dynamics 365 Marketing Automation.

Key Requirements:

• 7+ years of experience in MS Dynamics 365 Marketing Automation
• Expertise in Customer Segmentation, Real-Time Marketing & Personalization
• Strong experience in Email & Campaign Automation
• Hands-on knowledge of Power Automate for Marketing Workflows
• Proficiency in Data Analytics, Reporting (Customer Insights AI), and Customer Journey Orchestration
• Experience with Dynamics 365 Sales, Power BI, and Integration
• Self-management and accountability for SLAs & deliverables

Hi All,

Job Description:

As a Java Developer, you will be responsible for developing and maintaining high performance, scalable, and secure applications. We are seeking a skilled and motivated Java Developer with experience in the Spring Framework to join our dynamic team. This is a remote/work-from-home position, offering you the flexibility to work from anywhere.

Location : Remote / WFH

Salary : Good Hike on Current

Key Responsibilities:

• Design, develop, and maintain Java-based applications using the Spring Framework.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Write clean, maintainable, and efficient code.
• Ensure the performance, quality, and responsiveness of applications.
• Troubleshoot and debug issues to optimize application performance.
• Participate in code reviews to maintain high coding standards and best practices.
• Work with RESTful APIs and integrate third-party services.
• Contribute to all phases of the software development lifecycle, including requirements
• Gathering, design, implementation, testing, and deployment.

Key Requirements:

• 2 to 5+ years of experience in Java development.
• Strong experience with the Spring Framework (Spring Boot, Spring MVC, Spring Data, etc.).
• Proficiency in building RESTful APIs and web services.
• Solid understanding of object-oriented programming and design patterns.
• Experience with relational databases like MySQL, PostgreSQL, or Oracle.
• Familiarity with version control systems, particularly Git.
• Knowledge of front-end technologies such as HTML, CSS, and JavaScript is a plus.
• Ability to work independently and as part of a remote team.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.

Preferred Qualifications:

• Experience with cloud platforms like AWS, Azure, or Google Cloud.
• Familiarity with microservices architecture.
• Knowledge of containerization tools such as Docker.
• Understanding of Agile/Scrum methodologies.

Benefits:

• Work-from-home/remote opportunities.
• Opportunities for professional growth and development.
• Collaborative and inclusive work environment.

Accounts Payable

• Excellent knowledge in Invoice Processing & T&E claims and guide the team
• Handle all payment exceptions, including positive pay items, and administers all special handling
• Performs internal duplicate payment reviews daily.
• Reviews all A/P checks subject to escheatment.
• Vendor reconciliation & follow-up with the vendor
• Compliance audits
• Month-end activities of chargeback, accrual, reporting, and analysis
• Performance Reporting, Management, and SLA Adherence
• People Management – Should be able to lead a team of 10 – 15 people

Accounts Receivable

• Monitor daily activities such as Customer Master, Cash Applications, Billing, Dunning, etc.,
• Period / quarterly accounting and analysis: Period P&L and Sales Reporting
• Identify the unallocated/unapplied cash and work with onshore teams in clearing the customer accounts
• KPI/SLA management
• Performance Management and Reporting

General Ledger

• Responsible for service delivery with zero surprises for a particular process e.g. Reconciliation and Journals
• Responsible for driving process standardization and delivery excellence for the process and team
• Responsible for pro-active issue resolution and troubleshooting
• Single point of contact and L1 escalation level

We help enterprise software companies deliver faster time-to-value during customer onboarding & implementation. Our platform enables cross-functional teams (Sales, Pre-Sales, Customer Success, Professional Services, Product, Engineering & QA) to collaborate at scale on a ‘single source of truth’ to track, prioritise and close any gaps in the delivery of customer use cases.

If you are passionate about delivering data driven operational excellence for customers and making a big impact as the 'Founding Engineer' in an enterprise SaaS startup - then we would like to hear from you!

You will get a unique opportunity to work with an experienced leadership team and grow your career with the company!

This is a unique opportunity to become a technical lead in a growing early stage Enterprise SaaS startup.

Remote Work : We are a remote-first company with a fully distributed team.

Responsibilities:

• Ownership of the entire front-end development from requirements to deployment
• Lead and mentor the front-end development team
• Take architectural and design decisions
• Set up development, testing and deployment processes as per best practices
• Conduct code reviews and approve pull requests
• Work with the founders to ship new features that solve our customers’ needs
• Work with Product Designer to turn designs into functional responsive front-end application UI components.
• Take initiative to improve system’s software architecture, UI, UX, scalability and performance
• Participate in the customer meetings for solution design and technical discussions
• Help in customer support activities by resolving any technical queries/issues reported by the customers

Requirements:

• B.E/B.Tech in Computer Science or related field
• 3-5 years of industry experience as a Front-End Engineer in a SaaS product
• 3+ years of experience in ReactJs
• Proficiency with front-end languages HTML/CSS/JavaScript and multiple libraries
• Proficiency with Unit and end-to-end testing UI frameworks
• Experience with CI/CD and deployment to AWS
• Prior experience with building and maintaining design systems
• Familiarity with tools like Figma and experience turning Figma designs into top-class UI
• Knowledge of REST APIs

Backflip is a creative agency that offers design and creative solutions in the fields of branding & communication, print & packaging, stage & film production, etc. for corporates and start-ups. We are looking for a creative, energetic, enthusiastic young designer to join our team.

Duties & Responsibilities:

• Designing creative visuals, both digital and print for specific briefs, working with the content team and adhering to brand guidelines and thinking creatively
• Contribute to brainstorming and conceptualization with the content team
• Run quality checks on creative assets.
• Research industry and design trends

The ideal candidate must have:

• Minimum 2 years’ experience in a graphic design related industry
• A strong portfolio displaying a wide variety of print and digital work
• Proficiency in Adobe Illustrator, Photoshop, CorelDraw & Microsoft Office
• Proficiency and fluency in English, verbal and written
• Flair for design, aesthetics and excellent eye for detail
• Good understanding of typography and page layout
• Good understanding of current design and industry trends worldwide
• Should be able to produce results in a fast-paced environment, work with speed and meet deadlines
• Ability to produce as an individual or as a part of team
• Hands on knowledge on print production
• Positive attitude and pleasant temperament
• A curious mind always wanting to learn and explore more