Lead Product Designer

About MyOperator 

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount. 

Role Overview

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances. This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities: 

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. 
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards. 
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and backend operations .
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies. Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations

Experience: 1-3 years minimum in backend operations with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

• Skills: Deep understanding of the TRAI/DoT landscape, strong vendor management, analytical skills, proficiency in MS Office/data reporting tools, and experience with ticketing systems.

Position: Business Development Executive(Work from Office only)

Experience: 1 -3 year

Location: Iskcon - Ambli Road, Ahmedabad

Skill: Excellent Communication

Key Responsibilities: 

• International business development and lead generation for Web Applications, Websites/portals, Enterprise IT solutions, and Product engineering by focusing on .NET applications, Enterprise IT services, and other technology and tools.  
• Achieve monthly, quarterly, and yearly targets established by Sales Head. 
• Focus on generating new leads to increase sales through cold calls, references, bids, email campaigns, etc. 
• Build sales pipeline 
• Strong Follow-up and analytics skill  
• Maintaining customer relationships and ensuring customer loyalty through excellent customer service and meeting all client needs appropriate to their business. 
• Participate in formulating essential business development strategies. 
• Provide support to the division manager for all sales-related tasks. 
•  Maintained accurate records and generate relevant reports/documents for the Sales/Marketing Department. 
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Desired Candidate Profile:  

• A minimum of 1 year of hands-on experience in a similar profile, preferably in IT companies, and a proven background in business development are required. 
• Strong interest in business development, sales, and client relationship management, preferably in the IT sector. 
• Willingness to learn and understand the end-to-end sales cycle. 
• Comfortable with cold calling and follow-up strategies. 
• Ability to work independently as well as collaborate within a team. 
• Basic knowledge of Microsoft Office or similar programs. 
• Eagerness to learn about portals, web applications, web development, e-commerce, and IT services. 
• Excellent communication skills, both verbal and written, with confidence in engaging potential clients. 
• Self-motivated, enthusiastic, and eager to grow in a dynamic work environment. 
• Open to working in shifts (UK, Europe, and USA (EST)). – 12:00 PM to 9:00 PM

For more information about us refer below website: www.GirirajDigital.com

Job Description

Key Responsibilities:

• Design, develop, test, and deploy high-quality backend solutions using Java and Spring Boot.
• Build and maintain scalable microservices that interact with various data sources and front-end applications.
• Develop RESTful APIs for internal and external consumption.
• Write clean, maintainable, and efficient code following best practices and coding standards.
• Collaborate with cross-functional teams including front-end developers, QA, and DevOps.
• Troubleshoot and resolve technical issues across environments.
• Participate in code reviews, unit testing, and integration testing.
• Ensure application performance, uptime, and scale by identifying and resolving bottlenecks.

Required Skills & Qualifications:

• Strong proficiency in Java (8 or higher).
• Hands-on experience with Spring Boot framework.
• Experience in developing RESTful APIs and understanding of HTTP protocols.
• Solid understanding of Microservices architecture and related patterns (e.g., service discovery, circuit breaker).
• Familiarity with relational and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB).
• Understanding of containerization tools (e.g., Docker) and orchestration tools (e.g., Kubernetes) is a plus.
• Knowledge of CI/CD pipelines and version control tools like Git.
• Excellent problem-solving skills and attention to detail.
• Good communication and teamwork skills.

Preferred Qualifications:

• Experience with cloud platforms such as AWS, Azure, or GCP.
• Familiarity with message brokers like Kafka or RabbitMQ.
• Exposure to Agile/Scrum development methodologies.

Customer Experience Executive (Retail Store Sales)

Location: Bandra & Prabha Devi, Mumbai

Job Description

• Providing customers information on the retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions

• Replenishing retail shelves as per store requirement

• Managing store visual merchandising and managing customer billing and giftwrapping

• Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations

• Maintaining a safe and healthy work environment

• Following the cleaning and hygiene guidelines set by the store

Skill & Qualifications:

•Candidate should ideally have 2- 3 years of experience in the similar profile

• Graduate in any stream. Hotel Management qualification/ course will be an added advantage

• Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality

• Good written and verbal communication skills

• Ability to work well under pressure

• Flexible and works well with a team

• Ability to multitask

Reporting Manager: Store Manager