Customer Support Associate

Responsibilities

• Excellent communication skills
• Develop growth strategies and plans
• Proven work experience in business development or sales
• Able to understand client's requirements & provide solutions accordingly
• Eager to learn new things about sales & sales channels
• Research and analyze sales options
• Build and maintain professional networks
• Fast learner and quick thinker
• Cold call to arrange meetings with potential customers to prospect for new business
• Ability to work independently and as a part of team
• Daily planning & reporting to a senior.

About Company

Our client is a brand co-creation platform that transforms powerful ideas into authentic, profitable, and experience-led brands that can define the future of brands in key consumption categories. They now have 10 brands that are active and these are available across its own D2C channel, ecomm platforms and general and modern trade channels.

WHAT YOU’LL BE DOING:

• Lead Brand Marketing, Strategy, Content and Communication for existing and new brands
• Creating Brand positioning and differentiation strategies, generating brand anticipation and planning Brand launch keeping in mind the key insights gained from customer and competitor analysis
• Translate brand strategies into brand plans, brand positioning, category, product planning and go-to-market execution plans
• Accountable to lead marketing campaigns, content, understanding the brand well, and integrating the brand communication across all channels
• Own and drive social media presence for the brand
• Develop & conduct marketing campaigns to increase traffic & conversion
• Create & deliver ambitious growth plans for the brand's D2C platforms and take onus of D2C business delivery.
• Driving performance on all performance-marketing channels such as Facebook, Google etc, as well as organic, direct and affiliate sources of revenue and traffic.
• Oversee operation of own websites, app(s), content platform(s) and any other digital D2C initiatives.
• Responsible for customer retention marketing activities and merchandising strategy for scaling up revenue.
• Plan and deliver on retention targets within time and budget with focus on key channels such as Email, SMS & Push Notifications.
• Work closely on increase conversions, cross-sell, and drive platform specific influencer activities, and focus on upselling to increase the customer engagement via multiple digital channels.

WHAT YOU’LL BRING TO THE TEAM:

• 7-10 years business and / or marketing experience in relevant start-up/ e-commerce/ D2C/FMCG organizations handling a large brand or 2/3 independent brands.
• Experience working for multiple brands at a time
• Strong experience using performance marketing to drive traffic growth and brand awareness
• Expertise in a similar role as well as experience building effective multi-channel marketing strategies, including affiliate marketing, PPC, SEO, social media and other digital channels.
• Experience in managing digital first brands both from width & depth point of view
• Strength working with cross functional teams in a high growth environment
• Experience in creating end to end online customer journey

Roles and Responsibilities:

·       Create, develop, and manage cutting-edge PHP web applications on portals and paid service platforms.

·       Create cutting-edge apps in collaboration with the User Experience (UX) group.

·       Check that the shared JavaScript, HTML, and CSS are all credible and reliable across apps.

·       Using standard development tools, create and manage all apps.

·       Use backend data solutions and expertise to expand current data service APIs.

·       From the idea stage through delivery & post-launch maintenance, you will be in charge of the whole web development lifecycle.

·       Convey all work progress, assessments, proposals, timetables, and technical and analytical difficulties properly.

·       The development process, standard components, and architecture should all be documented.

·       Keep up with the latest web development trends and technologies.

               Laravel Developer Requirements

·       Overall 5+ year experience in Laravel framework and Minimum 2 years of experience in Core PHP and object-oriented programming.

·       Experience in developing applications using Laravel frameworks.

·       Should have an excellent grasp of version control technologies, relational databases, and web service development.

·       Strong understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

·       Knowledge of code versioning tools like Git, SVN, and Mercurial

·       Familiarity with the limitations of PHP as a platform and its workarounds

·       Intentional commitment to code quality through bug fixes, refactoring, unit testing, and automation

·       Creative problem-solving skills with a focus on delivering business value quickly    

Job Description: As a .NET + Angular Developer, you will be responsible for developing and maintaining web applications using .NET technologies and Angular. You will work on a variety of projects, including the design and implementation of RESTful APIs, microservices, and front-end components. Your role will involve applying best practices in software development, including test-driven development (TDD) and automated unit testing, to ensure the delivery of high-quality software solutions.

Key Responsibilities:

• Develop and Maintain Applications: Design, develop, and maintain web applications using .NET, C#, ASP.NET, and Angular.
• RESTful API Development: Create and manage RESTful APIs to enable seamless integration between front-end and back-end systems.
• Microservices Architecture: Work on microservices-based architectures to enhance scalability and maintainability of applications.
• Automated Unit Testing: Implement automated unit tests to ensure code quality and reliability.
• Test-Driven Development (TDD): Apply TDD principles to write efficient and effective code.
• Database Management: Design and manage databases using MSSQL, ensuring data integrity and performance.
• Collaboration: Work closely with cross-functional teams, including front-end developers, UX/UI designers, and product managers, to deliver high-quality software solutions.
• Documentation: Maintain comprehensive documentation for code, APIs, and system architecture.

Required Skills and Qualifications:

• Proficiency in .NET Technologies: Strong experience with .NET, C#, and ASP.NET.
• Front-End Development: Expertise in Angular for building dynamic and responsive user interfaces.
• RESTful APIs: Experience designing and consuming RESTful APIs.
• Microservices: Knowledge of microservices architecture and implementation.
• Database Skills: Proficiency in MSSQL for database design and management.
• Automated Unit Testing: Experience with automated unit testing frameworks and tools.
• Test-Driven Development: Familiarity with TDD methodologies and best practices.
• Problem-Solving: Strong analytical and problem-solving skills with the ability to troubleshoot and resolve issues efficiently.
• Communication: Excellent verbal and written communication skills.

Preferred Qualifications:

• Experience with additional front-end frameworks or libraries.
• Knowledge of DevOps practices and tools.
• Familiarity with Agile methodologies.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and inclusive work environment.
• Flexible working hours and remote work options (if applicable).

Hi, 

Greetings from Aimlay Pvt. Ltd. (www.aimlay.com )

About us : Aimlay is a top-notch educational counselling firm for the last 12 years, exclusively for working professionals who are willing to discover their true potential by gaining higher education.

Before this, our vision was to become India’s top educational advisor & build a working professional – centric place. A platform where they can acquire their Ph.D. research, develop a powerful personality, and live the best life one strives for. But now, Aimlay tends to educate every working professional throughout the country and build a better future.

We believe that growing with every aspect should be our focus in our company. Aimlay tends to provide quality educational services with writing services for working professionals. Now, we have a broader comprehensive approach, and we tend to educate every working professional to build a better future.

Please find the Job Description and kindly revert with your updated cv.

Responsibilities

• Contact prospective customers through inbound leads follow up on calls and emails (leads are provided). 

• Counselling prospective students (working professionals) and guiding them about the different UG, PG, PhD and Medical courses offered.

• Explaining the services and converting the provided leads into Sales. 

• Understand customer needs and requirements and perform effective online demos to prospects 

• Use product knowledge to showcase the solutions that our company can offer to prospects (lead) 

• Strong listening and presentation skills 

• Close sales and achieve monthly quotas 

• Ensuring Monthly targets are met.

• Use database, CRM, or other software to track progress with new prospects 

• Actively tracking and following up on potential leads.

Perks and benefits

Fixed Salary upto 40,000 plus Monthly Incentives

Skills

• Experience as Business Development Associate in EdTech Industry.

• Strong In Tele Counselling, Inside Sales, and converting leads into sales.

• Excellent communication, interpersonal, and presentation skills.

• Strong listening and presentation skills

Responsibilities:

• Be able to interpret marketing and programming strategy to deliver compelling graphics and visuals effects to that strategy;
• Portray diverse storytelling with motion graphics, animation, and/or footage;
• Ability to design Creative Social Media Grids, Packaging, Logo, and Catalogue.
• Produce assets that are both strategically and creatively exceptional;
• Ability to understand and contribute to creative strategy;
• Design or convert storyboards into compelling motion graphics that contain images, typography, and/or audio;
• Design sequentially for animations, from conception to final output;
• Manage priorities and workload effectively to meet expectations and deadlines;
• Work in partnership with strategic and SMO Teams to understand and manage client needs;
• Generate compelling, innovative creative (e.g. trailers, TV spots, digital assets, etc.) for promotional content;
• Demonstrate the ability to create graphic elements as needed, and ensure that the design is in sync with the style guide and brand.

Requirements:

• Minimum 3 years of experience from a well-known agency.
• Possess strong experience in current production and post-production techniques (including Avid and Premiere);
• Expertise in Advance Adobe After-Effects, Adobe Premiere Pro, Photoshop, Corel Draw, Illustrator, and 3D;
• A deep understanding of typography, design elements and principles, and best practices across print and digital;
• Strong creative problem-solving skills;
• Strong understanding of storytelling/narrative structure, pacing, graphics, music, shot selection, and all key aspects of audio-visual content;
• Understanding of print processes and creative production;
• Solid understanding of the art production process;
• Successfully manages time, process, and workflow;
• Superior desktop editing experience a must;

Thank You

Job Summary:-

We are seeking a highly motivated individual for Business Development Profile / Online Bidding
Should be comfortable in client interaction and proposal writing.
Should having knowledge of website bids.
Excellent Communication skills (written & Oral) can also apply for this position.
Should have knowledge of bidding portals.