Customer Support Associate

Company Name – Wissen Technology

Group of companies in India – Wissen Technology & Wissen Infotech

Work Location – Whitefield, Bangalore

Website and Company profile:

www.wissen.com

LinkedIn Page:

https://www.linkedin.com/company/wissen-technology/

While you may already know about Wissen and the company history, here is a quick rundown for you.

About Wissen Technology:

·    The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015.

·    Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains. We help clients build world class products.

·    Our workforce has highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.

·    Wissen Technology has grown its revenues by 400% in these five years without any external funding or investments.

·    Globally present with offices US, India, UK, Australia, Mexico, and Canada.

·    We offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

·    Wissen Technology has been certified as a Great Place to Work®.

·    Wissen Technology has been voted as the Top 20 AI/ML vendor by CIO Insider in 2020.

·    Over the years, Wissen Group has successfully delivered $650 million worth of projects for more than 20 of the Fortune 500 companies.

·    We have served client across sectors like Banking, Telecom, Healthcare, Manufacturing, and Energy. They include likes of Morgan Stanley, Goldman Sachs, MSCI, StateStreet, Flipkart, Swiggy, Trafigura, GE to name a few.

About Role :

Key Responsibilities

• Build and maintain data transformation pipelines using java Spark
• Develop and optimize large-scale/CPU intensive data processing using Apache Spark
• Orchestrate workflows using Airflow
• Implement data quality checks, testing, and monitoring for pipeline. Good to have exposer into managing metadata, cataloguing, and lineage
• Support schema evolution, backfills, and incremental processing
• Ensure pipelines meet SLAs for freshness, reliability, and performance
• Expertise/working knowledge in Spark and HBase(semantic layer, virtual datasets, Reflections)

Required Skills & Qualifications

• Strong hands-on experience with 
• HBase
• Apache Spark
• Experience with HBase or similar lakehouse query engines
• Airflow 
• Understanding of data catalogs and lineage (e.g., OpenLineage, DataHub, Apache Polaris , openlineage)
• Proficiency in Java
• Experience with Git-based development and CI/CD

Nice-to-Have Skills

• OpenTable format/Iceberg ,Apache Arrow
• CDC-based analytics pipelines
• Cloud platforms (AWS)
• Kubernetes-based data platforms

Strong Technical Recruiter profile

Mandatory (Experience 1): Must have 4+ years of experience in end to end recruitment (sourcing, screening, interviewing, offer negotiation, joining etc)

Mandatory (Experience 2): Must have 2+ years of experience in tech recruitment across different tech roles

Mandatory ( Tech Skill 1): Strong grasp of technical concepts and ability to evaluate candidate fit for different technical roles

Mandatory (Tech Skills 2): Must have experience of analyzing data to improve hiring funnel, take data-driven hiring decisions

Mandatory (Tech Skills 3): Must be proficient in advanced sourcing techniques such as Boolean search, social media recruiting, and referral programs

Mandatory (Communication): Excellent verbal and written communication skills — should be articulate, confident, and well-spoken in interactions

Mandatory (Company): Product companies

Mandatory (Note): This is an IC role

Gieom is a software product company working with Banks and Financial institutions across the globe, implementing software solutions in the areas of Operational Risk & Resilience, GRC and SOP Digitization.

Currently we are looking for candidates for Business Analyst role. The candidate is expected to possess knowledge is any of the areas as mentioned above with experience of 1-3 years in similar area. The candidate will be interacting with Risk teams of global banks to understand their requirements of enterprise risk management and help the bank / financial entity to implement their risk solution. 

Responsibility

• Work in the areas of Governance, Risk & Compliance (GRC) and Process Management
• Be part of project teams implementing solutions for global banks and financial institutions
• Liaise with client stakeholders to gather requirements, map processes, document needs, configure systems, and support project delivery
• Quickly learn products and deliver presentations on requirements and solutions
• Collaborate with Pre-Sales, Product teams, and clients for POCs and successful implementations
• Work closely with Product teams to understand new features and use cases
• Conduct independent industry and competitor research and contribute to marketing content such as case studies and blogs

Ideal Candidate

• Fresher or up to 3 years of relevant experience
• Excellent written and verbal communication skills (mandatory for global client interaction)
• Willing to undertake long-duration local and international travel
• Risk certifications or finance/operations qualifications preferred
• Strong fundamentals in finance and operations (mandatory)
• Qualification MBA/CA
• Ready to join immediate

HCM Program Manager

Experience- 10-15 years

Locations- Bangalore & Chennai

• Deep functional knowledge (especially in HCM core modules including the above mentioned three modules) having done 4-6 implementations across industries,  
• Understands best practices and can lead solutioning,
• has good understanding of the tech involved,
• Speaks the HR lingo and can build confidence and trust among HR managers/CHRO
• Excellent communicator and leader
• 12-15 years of relevant experience with at least 6 in HCM implementation. Domain experience in HR function can be an advantage if in multinational organizations in any industry, or in evolved IT services companies 

Instructional Designer (Full time, Permanent WFH, Flexible Timing)

What you will do at Xclaymation:

• Should showcase core competencies in LMS, SCORM and other authoring tools and actively apply them on a day-to-day basis.
• Be on the lookout regularly on how to give the best makeovers to drab information that captivates people and holds them in place for a few seconds more.
• Develop e2e LMS modules from conceptualization to support.
• Attend regular meetings with our clients and understand their needs and specifications to better cater the modules to them.
• Be part of a team that doesn’t believe in managers and hierarchies, but in collaborative functioning and reap the benefits of flex hours.

Skills we are looking for -

• Content developer
• eLearning developer
• Training and development associate
• Articulate Storyline

Navtech (Navaratan Technologies) 

Hyderabad, India 

React Native Developer: 

Navtech is a premier IT software and Services provider. Navtech’s mission is to increase public cloud adoption and build cloud-first solutions that become trendsetting platforms of the future. We have been recognized as the Best Cloud Service Provider at GoodFirms for ensuring good results with quality services. Here, we strive to innovate and push technology and service boundaries to provide best-in-class technology solutions to our clients at scale. We deliver to our clients globally from our state-of-the-art design and development centers in the US, Hyderabad, and Pune. 

We’re a fast-growing company with clients in the United States, UK, and Europe. You will join a team of talented developers, quality engineers, product managers whose mission is to impact above 100 million people across the world with technological services by the year 2030. 

Navtech is looking for a React Native Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment. 

As a React Native Developer, interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required. You should also be a team player with a knack for visual design and utility. If you’re also familiar with Agile methodologies, we’d like to meet you. 

Working as a React Native Developer at Navtech, you will: 

• Perform all phases of software engineering including requirements analysis, application design, architecture design, code development and testing. 
• Build pixel-perfect, buttery smooth UIs across platforms. 
• Leverage native APIs for deep integrations with both platforms. 

• Diagnose and fix bugs and performance bottlenecks for performance that feels native. 
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things. 
• Maintain code and write automated tests to ensure the product is of the highest quality. 
• Participate in an Agile/Scrum methodology to deliver high-quality software releases every 2 weeks through Sprints. 
• Review code and provide feedback related to best practices and improving performance. 

• Troubleshoot production support issues post-deployment and come up with solutions as required. 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Who Are We Looking For Exactly? 

• A React Native developer with 1+yrs of experience with expertise on multiple phases of a project lifecycle from concept development to solutions design, implementation, optimization and support. 
• Good Experience with React JS, React Native, JavaScript including DOM Manipulation and JavaScript object model. 
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux. 
• Good understanding of Object-oriented programming. 

• Ability to write well-documented, clean Javascript code. 
• Rock solid at working with third-party dependencies and debugging dependency conflicts. 
• Familiarity with native build tools, like XCode, Gradle, Android Studio or IntelliJ. 
• Understanding of REST APIs, the document request model, and offline storage. 
• Experience with Native Mobile app releases on App store and google play store. (A plus) 

• Experience with cloud technologies like AWS is also a plus. 
• Must have excellent communication and interpersonal skills. 
• Ability to operate in a systematic and logical manner. 
• Should have a Master’s Degree /Bachelors (BS) in computer science, Software Engineering, IT, Technology Management or related degrees and throughout education in English medium.  

Why Navtech? 

• Performance review and Appraisal Twice a year. 
• Competitive pay package with additional bonus & benefits. 
• Work with US, UK & Europe based industry renowned clients for exponential technical growth.  
• Medical Insurance cover for self & family. 
• Work with a culturally diverse team from different geographies. 

What you need to have:

We are looking for a motivated SEO/ Google Ads/ Facebook Ads Executive to come join our agile team of professionals.

• Working at the heart of the creative team, you will develop concepts for top brands operating across many industries.
• A love for both traditional and digital will help, as you will be working across multiple channels.
• Expertise on SEO, PPC, Web analytics, Google Analytics, Google AdWords, Facebook marketing and YouTube marketing.
• Executing unique ideas for digital marketing campaigns.
• Designing for various projects and mediums like social media campaigns, website wireframes, mockups and the occasional doodling.
• Working on Email Marketing, mobile Marketing, Content Marketing, Pay Per Click (PPC), Conversion Optimization.

Job Type: Full-time

Responsibilities

 Analyze user engagements (e.g. click-through and bounce rates)

 Report on web traffic from all social media

 Build and support SEO strategies, including optimizing keywords in content marketing projects

 Identify the habits of our online customers and suggest ways to reach a broader audience

 Maintain a cohesive strategy across all platforms to increase our brand awareness

 Coordinate with our digital team and the Marketing department to design advertising campaigns

 Ensure timely responses to customers and followers’ queries and comments

 Advise other employees on their social media activity (e.g. how to respond to comments and questions by customers and what to share on personal or company accounts)

 Research how emerging social networks and features can benefit our company

Requirements:

 Previous work experience as a Social Media Analyst, Social Media Coordinator, or similar role

 Hands-on experience with social media platforms and digital marketing campaigns

 In-depth understanding of SEO, keyword research, and Google Analytics

 Experiences with social media management tools, like Buffer and Hootsuite

 Familiarity with online content (experience with WordPress and content management systems preferred)

 Ability to identify target audience preferences and trends

Excellent communication skills

 Time management and multitasking skills

 Additional qualifications in digital technologies or social media management will add plus points in your performance.