Customer Support Associate

Job Title : Senior QA Engineer (Crypto Exchange Platform)

Experience : 2+ Years

Location : Gurugram & Vadodara

Employment Type : Full-Time

About the Company :

We are a fast-growing crypto exchange platform building secure, scalable, and high-performance trading systems with real-time data and wallet infrastructure.

Role Overview :

We are looking for a Senior QA Engineer to ensure the quality, reliability, and security of our platform. You’ll work on web, mobile, and backend systems, focusing on APIs, trading engines, and real-time systems in a fast-paced agile environment.

Mandatory Skills :

2+ years in QA with strong manual & automation testing, experience in Selenium/Cypress/Playwright, API testing (Postman/REST Assured), CI/CD (Jenkins/GitHub Actions), SQL, and real-time/WebSocket testing.

Key Responsibilities :

• Create and execute test plans, cases, and strategies
• Perform functional, regression, integration & API testing
• Build and maintain automation frameworks
• Test trading systems, wallets, and real-time data (WebSockets)
• Track bugs using Jira and collaborate with teams
• Integrate testing into CI/CD pipelines
• Ensure performance, stability, and security

Required Skills :

• Strong experience in automation + functional testing
• Hands-on with Selenium/Cypress/Playwright
• Good knowledge of API testing & microservices
• Experience with CI/CD tools
• Strong SQL & database validation skills
• Understanding of Agile & SDLC

Good to Have :

• Experience in crypto/fintech/trading platforms
• Knowledge of blockchain, wallets, smart contracts
• Performance testing (JMeter, K6)
• Basic security testing knowledge

What We’re Looking For :

• Strong problem-solving skills
• Attention to detail
• Ability to work in a fast-paced environment
• Good communication & ownership mindset

We have a Sr Executive - Payroll for the Pune location. (Hadapsar Office)

Designation - Sr Executive - Payroll 

Location: Pune 

Experience: 2-4 years 

Office time - 10 to 7pm.

Key Responsibilities 

Payroll Management 

 Process payroll timely and accurately. 

 Ensure compliance with statutory deductions like PF, ESIC, TDS, and Professional Tax.

  Maintain payroll records and generate salary slips. 

 Manage vendor payments related to payroll processing.

 Attendance & Leave Management 

 Verify and process attendance data for payroll calculations. 

 Manage leave records and ensure accurate leave encashment processing. 

Compliance & Statutory Regulations 

 Handle Provident Fund (PF) and Employee State Insurance (ESIC) contributions, returns, and documentation. 

 Ensure compliance with labor laws and payroll-related statutory requirements. 

 Stay updated with government regulations and implement necessary changes. 

 Coordinate with consultants for compliance management. 

Grievance Handling & Employee Support 

 Address employee queries related to payroll, PF, ESIC, and other benefits. 

 Assist employees in claim processing for PF withdrawals, ESIC benefits, etc.

  Resolve payroll-related disputes and concerns effectively. 

Data Management & Reporting 

 Maintain and update payroll and compliance databases.

  Generate reports for audits and management review.

  Manage new joinee data and ensure proper documentation. 

 Handle exit formalities, full & final (FnF) settlement, and documentation. 

Key Requirements

  Proficiency in Excel (VLOOKUP, Pivot Tables, Data Validation, etc.). 

 Strong knowledge of Payroll Processing & Compliance (PF, ESIC, TDS).

  Experience with PF & ESIC Portals for filings and issue resolution.

  Attention to Detail & Accuracy in payroll and compliance-related documentation. 

 Ability to handle employee grievances related to payroll and statutory benefits.  

REQUIREMENTS:

 Bachelor’s Degree in Accounting preferred

 MBA in HR will be a added advantage

 Minimum 1 year’ experience in payroll

 Experience with payroll processing and wage attachment

 Excellent organization and mathematical skills

 Familiarity with Windows-based computer programs a must

 Experience in MS excel

Please share profiles on email after shortlisting and schedule a face to face interview. Also connect with me only for this position.

Job Title: Manager - HR Digital & Analytics

Location: Gurgaon

Experience: 6+ years

Industry: Retail / FMCG / E-commerce / Corporate

Job Summary:

We are seeking a highly skilled Manager - HR Digital & Analytics to drive HR technology initiatives, optimize HR systems, and leverage data analytics for strategic decision-making. The role will focus on digital transformation, HRIS management, workforce analytics, and automation to enhance efficiency and employee experience.

Key Responsibilities:

1. HR Digital Transformation & HRIS Management

• Implement and manage HR technology solutions (HRMS, HCM, ATS, LMS, etc.).
• Drive HR automation and digitalization to improve processes.
• Partner with IT & HR teams to ensure seamless system integration and upgrades.
• Manage employee self-service portals and optimize user experience.

2. HR Data Analytics & Reporting

• Design and implement HR dashboards, reports, and analytics for decision-making.
• Analyze key HR metrics such as attrition, retention, performance, and engagement trends.
• Support workforce planning with predictive analytics and data-driven insights.
• Ensure accuracy and compliance of HR data across systems.

3. Process Improvement & Automation

• Identify and implement AI, automation, and chatbot solutions for HR services.
• Optimize employee lifecycle processes (onboarding, performance management, payroll, etc.).
• Lead HR digital upskilling and training initiatives for teams.

4. Compliance & Data Security

• Ensure HR systems comply with GDPR, labor laws, and data privacy policies.
• Work closely with IT and Compliance teams to maintain data integrity and security.

5. Stakeholder Management

• Collaborate with HR, IT, Finance, and leadership teams for digital projects.
• Work with external vendors to evaluate and implement HR tech solutions.

Key Skills & Requirements:

• 5+ years of experience in HR Digital Transformation, HR Analytics, or HRIS.
• Strong understanding of HRMS (SAP SuccessFactors, Workday, Oracle, PeopleStrong, Darwinbox, etc.).
• Hands-on experience in HR data visualization (Power BI, Tableau, or Excel Advanced Analytics).
• Knowledge of automation tools (RPA, AI-based HR solutions, or chatbots).
• Strong analytical mindset with expertise in HR reporting and predictive analytics.
• Excellent communication and stakeholder management skills.

Qualifications:

• MBA / PG in HR, Analytics, or IT.
• Certifications in HR Analytics, HR Technology, or Data Science are a plus.

Mail updated resume with current salary-

Email: jobs[at]glansolutions[dot]com

Satish: 88 O2 74 97 43

Website: www.glansolutions.com

Roles and Responsibilities:

● Create thumb-stopping Reels, Instagram Stories, and short-form videos for various social media platforms.

● Plan, shoot, and edit high-quality promotional and brand videos that bring our brand to life with flair and creativity.

● Develop and maintain a content calendar aligned with campaigns, launches, and trending moments.

● Collaborate with the marketing and design teams to roll out content that aligns with brand strategy and visual identity.

● Stay ahead of the curve on social media trends, evolving formats, and viral-worthy content ideas.

● Craft captivating copy for social media captions, video hooks, and campaign taglines that spark engagement.

● Play an active role in influencer marketing – whether that’s partnering with creators or being the influencer yourself!

● Represent the brand as a social media influencer with on-screen presence, charm, and authenticity.

● Pitch bold, quirky, scroll-breaking content concepts every week – and make them happen!

WHAT WILL YOU NEED TO SUCCEED?

● A creative mind that sees magic in the mundane.

● A portfolio of past work (even personal IG/ Linkedin content counts!)

● Passion for storytelling, aesthetics, and digital media.

● Comfort in front of or behind the camera (we love dual threats!)

● Familiarity with tools like Canva, CapCut, InShot, Adobe Rush, or anything else that gets your creativity flowing.

● Strong understanding of LinkedIn, Instagram, YouTube Shorts, and content performance i

We are looking for a Product Marketer who’ll lead all our marketing activities from social media and digital campaigns to advertising and creative projects.

Product marketer responsibilities include developing plans to help establish our brand, allocating resources to different projects and setting short-term and long-term department goals. If you’re a skilled Marketing strategist, able to inspire your team members, we’d like to meet you.

Ultimately, you will run our Marketing department in ways that promote higher profitability and competitiveness.

• Craft strategies for all Marketing teams, including Digital, Advertising, Communications and Creative
• Prepare and manage monthly, quarterly and annual budgets for the Marketing department
• Set, monitor and report on team goals
• Design branding, positioning and pricing strategies
• Ensure our brand message is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages and promotional material)
• Analyze consumer behavior and determine customer personas
• Identify opportunities to reach new market segments and expand market share
• Craft quarterly and annual hiring plans
• Monitor competition (acquisitions, pricing changes and new products and features)
• Coordinate sales and marketing efforts to boost brand awareness
• Participate in the quarterly and annual planning of company objectives

Proven experience as a UX Designer, UI Designer or similar role

Proficient in Knowledge of HTML/CSS; JavaScript is a plus

Strong portfolio of design projects

Background in project management and research

Familiarity with interaction design and information architecture

Proficient in design software

Problem-solving aptitude

Analytical mind with a business acumen

Excellent communication skills

Desired Candidate Profile

• 3 years of Inside Sales (CBC selling)- High Ticket Value
• MBA from Tier 1/ 2 colleges preferred
• Good in number crunching
• Analytical bend and strong decision making ability
• Ability to communicate and work together with all stakeholders
• Hunger for growth
• Good experience in App selling    

Responsibilities

• Developing new features and user interfaces from wireframe models
• Ensuring the best performance and user experience of the application
• Fixing bugs and performance problems
• Writing clean, readable, and testable code
• Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions

Qualifications

• Desire to work in a startup environment, able to self-manage and work remotely
• Must have built apps on Android and/or iOS apps with Flutter/ React Native/ Xamarin/ Ionic/cordova etc
• Proven working experience in software development
• Working experience in mobile development
• Have published one or more mobile apps in Google Play or App Store
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle, including automated testing and building
• Experience working in an agile development process
• Be proficient in using version control and continuous integration, with tools such as Git and Jenkins.
• Write clear, maintainable and testable code