Customer Support Associate

Hi Shanon, As discussed we have one open req for AI role. The right skill set I am looking for is experience with RAG pipelines, Performance monitoring of prompts and tuning. Multi model RAG and agentic AI soon but not night away. Needless to say Python and the NLP lib experience is a must. Database knowledge is also essential. The developer needs to be in Morgan Stanley offices 3 days per week. BLR location is preferred, if not Mumbai is also fine. The duration is long term since we are looking to expand the use cases Please let me know if you have any questions. 

Job Description

• 8+ years of experience to Lead, coach and mentor team of 5-8 full stack and backend engineers
• Write high quality code
• Champion coding standards and re-usable components
• Influence the technical direction of the engineering team
• Partner with Product Managers in designing and defining new features
• Serve as a key member of a Scrum team
• Participate and potentially lead Communities-of-Practice programs.

Requirements

• 8+ years of large-scale distributed ecommerce systems experience
• Expert understanding of Java, database, and messaging technologies
• Enthusiasm for constant improvement as a Software Engineer
• Ability to communicate clearly effectively and motivate team members
• Reactive Java a plus
• Passionate about Ecommerce and retail a plus

Technical Skill Set

• Java (Core & Advanced)
• Spring Boot, RESTful Services, Reactive Java (preferred)                                                                    
• Vue.js, Web Components (Lit Framework)
• Oracle, Cassandra
• Apache Kafka
• System Design, Microservices Architecture, Scalable & Event-Driven Systems

We are seeking a skilled HR Recruiter to join our team and manage the full recruitment lifecycle. The ideal candidate will have experience in sourcing, screening, and selecting candidates for various roles within the organization. The HR Recruiter will collaborate with hiring managers to understand their staffing needs, develop recruitment strategies, and ensure the timely fulfillment of staffing requirements.

Responsibilities:

• Partner with hiring managers to understand their staffing needs and develop recruitment strategies.
• Source potential candidates through online channels (e.g., social platforms and professional networks), job postings, and employee referrals.
• Screen resumes and conduct initial interviews to assess candidate qualifications.
• Coordinate and schedule interviews with hiring managers and candidates.
• Conduct reference checks and background screenings for selected candidates.
• Extend job offers and negotiate terms of employment.
• Maintain accurate and up-to-date candidate records in the applicant tracking system (ATS).
• Assist in organizing and attending job fairs and other recruiting events.
• Stay informed about industry trends and best practices in recruitment.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Proven work experience as an HR Recruiter or similar role.
• Familiarity with Applicant Tracking Systems (ATS) and resume databases.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Ability to prioritize and multitask in a fast-paced environment.
• Knowledge of employment laws and regulations.

Preferred Qualifications:

• Certification in HR (e.g., PHR, SHRM-CP).
• Experience using social media for recruiting purposes.
• Previous experience in a high-volume recruiting environment.

Job Description: DevOps Engineer 

About Hyno:

Hyno Technologies is a unique blend of top-notch designers and world-class developers for new-age product development. Within the last 2 years we have collaborated with 32 young startups from India, US and EU to to find the optimum solution to their complex business problems. We have helped them to address the issues of scalability and optimisation through the use of technology and minimal cost. To us any new challenge is an opportunity.

As part of Hyno’s expansion plans,Hyno, in partnership with Sparity, is seeking an experienced DevOps Engineer to join our dynamic team. As a DevOps Engineer, you will play a crucial role in enhancing our software development processes, optimising system infrastructure, and ensuring the seamless deployment of applications. If you are passionate about leveraging cutting-edge technologies to drive efficiency, reliability, and scalability in software development, this is the perfect opportunity for you.

Position: DevOps Engineer

Experience: 5-7 years

Responsibilities:

• Collaborate with cross-functional teams to design, develop, and implement CI/CD pipelines for automated application deployment, testing, and monitoring.
• Manage and maintain cloud infrastructure using tools like AWS, Azure, or GCP, ensuring scalability, security, and high availability.
• Develop and implement infrastructure as code (IaC) using tools like Terraform or CloudFormation to automate the provisioning and management of resources.
• Constantly evaluate continuous integration and continuous deployment solutions as the industry evolves, and develop standardised best practices.
• Work closely with development teams to provide support and guidance in building applications with a focus on scalability, reliability, and security.
• Perform regular security assessments and implement best practices for securing the entire development and deployment pipeline.
• Troubleshoot and resolve issues related to infrastructure, deployment, and application performance in a timely manner.
• Follow regulatory and ISO 13485 requirements.
• Stay updated with industry trends and emerging technologies in the DevOps and cloud space, and proactively suggest improvements to current processes.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent work experience).
• Minimum of 5 years of hands-on experience in DevOps, system administration, or related roles.
• Solid understanding of containerization technologies (Docker, Kubernetes) and orchestration tools
• Strong experience with cloud platforms such as AWS, Azure, or GCP, including services like ECS, S3, RDS, and more.
• Proficiency in at least one programming/scripting language such as Python, Bash, or PowerShell..
• Demonstrated experience in building and maintaining CI/CD pipelines using tools like Jenkins, GitLab CI/CD, or CircleCI.
• Familiarity with configuration management tools like Ansible, Puppet, or Chef.
• Experience with container (Docker, ECS, EKS), serverless (Lambda), and Virtual Machine (VMware, KVM) architectures.
• Experience with infrastructure as code (IaC) tools like Terraform, CloudFormation, or Pulumi.
• Strong knowledge of monitoring and logging tools such as Prometheus, ELK stack, or Splunk.
• Excellent problem-solving skills and the ability to work effectively in a fast-paced, collaborative environment.
• Strong communication skills and the ability to work independently as well as in a team.

Nice to Have:

• Relevant certifications such as AWS Certified DevOps Engineer, Azure DevOps Engineer, Certified Kubernetes Administrator (CKA), etc.
• Experience with microservices architecture and serverless computing.

Soft Skills:

• Excellent written and verbal communication skills.
• Ability to manage conflict effectively.
• Ability to adapt and be productive in a dynamic environment.
• Strong communication and collaboration skills supporting multiple stakeholders and business operations.
• Self-starter, self-managed, and a team player.

Join us in shaping the future of DevOps at Hyno in collaboration with Sparity. If you are a highly motivated and skilled DevOps Engineer, eager to make an impact in a remote setting, we'd love to hear from you.

Responsibilities

• Drive new business and build strong relationships with existing clients.
• Grow and drive profitability in the unit numbers.
• Common Point of contact for Client and Agency.
• Taking client briefing and de-briefing the agency spocs.
• Ideation of digital campaigns basis business requirements /trendings.
• Presentation of thoughts to senior management.
• Handling coordination of digital media plans.
• Ensuring the execution as per the plan.
• Task Planning and management for the team.
• Address client queries effectively and in a timely manner.
• Liaison for requirements related to any campaigns.
• Reporting - Campaign /website / social.
• Keep a track of campaign deliverables wrt to committed numbers.
• Monthly review preps.

Requirements

• Presentation Analytics - Adwords/ Google Analytics/Facebook Ads/ Programmatic.
• Communication - Oral / Written.
• In-depth understanding of online marketing tools and social media platforms.
• Ensuring timely approvals from clients.
• Invoice processing and closures with Finance.
• Good knowledge of 360 Digital Marketing Aspects.
• Cross function Team Management.

•  Excellent Communication Skills.
• Working knowledge of React libraries such as Redux, Redux Thunk, Redux Saga, Redux Forms, Immutable etc.
• Highly proficient in JavaScript and ReactJs
• Good understanding of design libraries such as Material, Ant and Semantics etc.
• Basic understanding of front-end technologies, such as HTML5, and CSS3.
• Sound knowledge of Testing frameworks such as Jest, Enzyme, Mocha, Protector etc.
• Experience of writing unit, integration and E2E tests.
• Experience of integrating third party APIs.
• Good understanding of code versioning tools, such as Git.

• GRAPHIC DESIGN for e-commerce/education domain including STATIC, MOTION-GRAPHICS and VIDEOS for digital assets and print media, branding, merchandise and BTL activities
• Cross-functioning with our IT, Digital Marketing and Product team wherein you’ll be creating visually stunning designs, webpage mock-ups, logos, illustrations and marketing campaign creatives
• Create various concept routes, designs and colour palettes basis promotion themes for digital assets and campaigns as well as make amendments basis feedback
• Prepare print media graphics for BTL and internal branding
• Manage complete design process from conceptualization, testing, approval and implementation
• Adhere to media content calendar and timelines of various departments and ensure seamless delivery of creative content
• This role offers good exposure in E-COMMERCE and EDUCATION SEGMENT
• Min of 3 years of relevant experience in ADOBE SUITE including proficiency in PHOTOSHOP, AFTER EFFECTS, PREMIERE PRO and XD. Additional experience on IN-DESIGN and CORELDRAW preferable

• Expertise in ADOBE SUITE, mainly PHOTOSHOP, AFTER EFFECTS, PREMIERE PRO and XD
• Hands-on experience on IN-DESIGN and CORELDRAW
• Compelling storyboard making which effectively highlights the theme in the design concept
• Designing UI mock-ups having many concept routes, including STATIC, MOTION GRAPHICS and VIDEO creatives
• Creative thinking and solution finding approach for adapting and testing graphics across different media
• Effective interpersonal communication skills in a highly collaborative team environment

• 2-5 years of relevant experience
• MFA or relevant degree in design and fine arts
• Design portfolio to have several reputable brands, preferably from e-commerce domain
• Good communication in written and spoken English

We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We- re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents. We are hiring a HR Manager who can take care of hiring and team building.

Responsibilities:

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management
• Coordinate with hiring managers to identify staffing needs.
• Determine selection criteria.
• Source potential candidates through online channels (e.g. social platforms and professional networks).
• Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
• Must have experience in bulk hiring, college hiring, etc.
• Assess candidate information, including resumes and contact details, using our Applicant Tracking System.
• Design job descriptions and interview questions that reflect each position's requirements.
• Lead employer branding initiatives.
• Forecast quarterly and annual hiring needs by department.
• Foster long-term relationships with past applicants and potential candidates.
•  

Requirements:

• Proven working experience as HR Manager or other HR Executive
• People oriented and results driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law and HR best practices
• Must have experience in hiring preferably for BPOs.
• Familiarity with social media, resume databases and professional networks.
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
• Excellent verbal and written communication skills.
• A keen understanding of the differences between various roles within organizations.
• Degree in Human Resources or related field