Content & Social Media Manager

Job Title: Front Desk Executive

Job Description:

We are looking for a professional and energetic Front Desk Executive to be the face of our studio. The ideal candidate will coordinate with consultants to book consultations, ensure smooth front desk operations, and provide exceptional customer service to enhance client satisfaction.

Key Responsibilities:

• Coordinate with consultants to schedule consultations, helping them meet individual targets and earn incentives.
• Handle inquiries via phone and email, providing prompt and accurate responses.
• Ensure all Brand Standards are upheld at the front desk and throughout the studio.
• Manage front desk operations, ensuring clients receive timely, friendly, and personalized attention.
• Oversee guest relations and front office staff, maintaining a positive and professional environment.
• Compile and report on front desk statistics and performance metrics.
• Maintain high standards of conduct, dress, hygiene, and appearance for both yourself and colleagues at the front desk.
• Create efficient work schedules for front office staff to ensure smooth daily operations.

Desired Candidate Profile:

• Proven track record of lead generation/ pre sales & target achievement.
• Excellent communication skills in English, Hindi, and a regional language (specific to the location).
• Strong telephone etiquette and client handling abilities.
• Knowledge of routine operations management.
• Highly motivated and results-driven, with a focus on achieving targets.
• Comfortable working in a target-based role.
• Exceptional client management and relationship-building skills.
• Presentable, professional, and well-groomed appearance.
• Preference will be given to candidates with a strong commitment to front office operations.

This position offers an opportunity to engage directly with clients, ensuring they receive a seamless and positive experience while supporting the studio's growth and objectives.

Job Requirements:       

·        Bachelor’s degree (minimum) in Computer Science or Engineering.

·        Minimum 5 years of experience working as a senior–level Software Engineer

·        Excellent programming and debugging skills in RoR and Python

·        Experience in web development and automation

·        Experience developing on Windows and Linux systems 

Although not required, the following are a plus: 

·        Experience working with Build scripts, Shell scripts, Makefiles

·        Experience with Jenkins and other CI/CD tools

·        Knowledge of RESTful web services and docker

PickMyWork is a gig platform that helps any company sign-up new customers and engage with them, through a pay-per-task model using up-skilled unemployed youth.

The Why

Most companies today are moving away from a fixed cost model and/or looking to outsource several jobs previously considered ‘core’ to their business. This simultaneously represents both a problem and an opportunity. The problem is that the pool of available fixed salary jobs is becoming more and more inadequate for the crores of Indians looking for such jobs. The opportunity is that the pool of temporary/third party payroll jobs is expanding. However, the working conditions are often onerous and unappealing. Enter PickMyWork: which allows you to work as a freelancer and choose the work + work timings + intensity. The more you work the more you earn. All of this without the pressure of targets or bosses.

The How

The largest companies and the latest startups are all looking for the most cost-effective ways to grow. And what better way than a plug-and-play model like PickMyWork, an on-demand sales force that sells for you: whatever you want, whenever you want and wherever you want. No retainers, no fixed costs. You only get charged when the sale closes, or a pre-defined task gets completed. Sounds like a dream, right? Read on! Beginning in 2019, we started working closely with companies targeting the SMB space in India, what many refer to as Kirana-tech companies. Since then, we have expanded our client portfolio to serve companies in digital payments, e-commerce, online pharmacy, digital gold, drug discovery and several others.

The list of companies looking to variable their fixed costs of sales/revenue generation/operations seems to be endless. On the other side, most of our gig workers are underemployed and unemployed youth that make up a large proportion of India’s demographic dividend. In the absence of full-time fixed-pay work opportunities, PickMyWork offers them a way to supplement their incomes while they continue upgrading their skills working on different client projects. Some even choose to forego full-time regular jobs in favor of setting up multiple income streams by working on several PickMyWork projects, in parallel. We are determined to ensure that they receive the best possible support to help them reach their goals: by being transparent at all times in our payments, training them well and providing timely feedback for the work done. We innovate, we work smart and often use primary research because we are doing something nobody else is.

We are a fast-paced organization that aims high. This year, we are broadening our network to additional cities to serve the growing set of clients to work with 100,000 gig workers in 2022. By 2023, we would have touched a million lives, directly.

Job Description: Associate Growth Manager

Reports to: Associate Vice President - Growth

Location: Gurugram, Haryana

Start date: Immediate

CTC: As per industry standards

Role description

The role of Associate Growth Manager is critical to our success. Reporting to the Associate Vice President - Growth, the Associate Growth Manager will be accountable. This is an incredible opportunity to shape the trajectory of the organization, build and manage a high-quality Sales team, build strong organizational processes, and support the operational objectives of the organization.

Key Responsibilities:

1- To directly contribute to the revenue growth of PickMyWork.

● To assist in the development of effective sales strategies

● To achieve the Targets allocated for multiple projects and to identify areas of improvement

2- To support the leadership in the management of PickMyWork’s operation function.

● Driving & Consistently achieve revenue targets in line with team/organizational objectives

● Prepares and presents weekly and monthly sales reports

● Resolves complaints and queries promptly

● Performs other related duties as assigned.

Person specification

This is an exciting opportunity for a highly motivated individual to play a key role in helping us achieve our bold vision for the future. The successful candidate will demonstrate the following skills, attributes, and experience.

Experience

● Should have up to 2 years of experience in working with a B2B business model

● Freshers are strongly encouraged to apply Skills and Knowledge

● Natural agility in thought process, problem-solving, data analysis and ability to simplify/breakdown complex problems

● An ability to work successfully under pressure with the capacity to manage competing priorities.

● Exceptional stakeholder management skills with a proven ability to build strong, sustainable relationships with a wide range of individuals.

Personal attributes

● A passion for experimentation and learning, while using failure as a key learning tool

● The tenacity, flexibility, and resilience to adapt rapidly to changing priorities in a fast-moving, complex environment.

● High levels of personal impact with the ability to command the respect of a wide range of senior stakeholders.

● Significant personal drive, energy, ambition, and enthusiasm.

Other factors to consider

● Commitment to equality of opportunity and the safeguarding and welfare of all team members.

This role will be subject to enhanced background checks.

● Willingness to travel domestically and when necessary work outside normal working hours to achieve deadlines

Roles and Responsibilities

To build cross-platform mobile apps for Android, IOS, and Web. This should include making responsive UIs to efficiently query data and also manage states in an optimized manner.

Desired Candidate Profile

- Deep experience contributing to and managing high-scale production mobile apps. You must have previous experience in Flutter development.

Responsibilities and Duties :

• 2-5 years working as a full-time professional developer (Mobile) and 2 Years in a flutter is must
• Experience building a complex mobile applications, flutter would be advantage
• Good to have if it's on the Play Store/App Store or any other demo
• Willing to work with cross-platform frameworks
• Willing to learn and work on different mobile platforms frameworks when needed.
• Familiar with REST Api's, websockets in mobile integration.
• Working with a version control system (i.e., Git)
• Good communication skills.

• Strong problem-solving skills.
• Team worker.
• Very comfortable learning new technologies, tools, and platforms.
• Highly motivated.
• Initiative and passionate.
• Strong problem-solving skills.

Description

We are looking for an experienced IT MEAN Stack Developer who has an indepth knowledge and skills encompassing the front end, back end, language, Server, API, Database, DevOps processes.

Roles and Responsibilities

• Developing front end website architecture
• Designing user interactions on web pages
• Developing back end website applications
• Creating servers and databases for functionality
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications
• Working alongside graphic designers for web design features
• Seeing through a project from conception to finished product.
• Designing and developing APIs
• Meeting both technical and consumer needs
• Staying abreast of developments in web applications and programming languages.

Technical Experience/skills & Qualifications required:

• Degree in Computer Science
• 6 to 8 years of experience in Information Technology with atleast 4+ years in MEAN stack development
• Highly experienced with back-end programming languages Ex: Python, Ruby, Java, .NET, JavaScript etc
• Proficient experience using advanced JavaScript libraries and frameworks such as AngularJS, ReactJS, Node JS, KnockoutJS, BackboneJS, etc.
• Development experience for both mobile and desktop.
• Understanding of server-side languages including such-as Jade, EJS, Jinja, etc.
• Experience with cloud message APIs and usage of push notifications
• Experience in development using the DevOps tools like Kubernetes, GitHub, Jenkins
• Experience in developing applications on the cloud platform especially AWS
• Familiarity with database technology such as MySQL, Oracle, and MongoDB
• Understanding and implementation of security and data protection.
• Experience working with JIRA and Gitlab
• Maintain code integrity and organization
• Experience working with graphic designers and converting designs to visual elements.