Big Data Engineer

About MyOperator

MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.

Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.

Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.

Role Overview

We are looking for a target-oriented Customer Success Executive / Account Manager to manage and grow a portfolio of small and mid-sized business clients.

The primary responsibility of this role is to drive revenue from existing accounts through renewals, cross-sell, and up-sell opportunities, while ensuring high customer satisfaction and minimizing churn.

The candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and collaborate closely with internal teams to resolve issues effectively.

Key Responsibilities

Account Management

• Manage and maintain relationships with assigned customer accounts
• Take complete ownership of revenue growth from existing clients
• Ensure timely contract renewals and account retention

Revenue Growth

• Identify opportunities for cross-sell and up-sell
• Drive account expansion and revenue growth from existing customers
• Meet monthly and quarterly revenue targets

Customer Success

• Ensure customers are effectively using the product and receiving value
• Act as the primary point of contact for account-related queries
• Resolve customer issues by coordinating with internal teams

Retention & Risk Management

• Identify potential churn risks and take proactive measures
• Maintain long-term relationships with customers

CRM & Data Management

• Maintain accurate records of all customer interactions in CRM
• Ensure proper account updates and data accuracy

Customer Satisfaction

• Maintain high CSAT scores
• Encourage positive customer feedback and reviews

Requirements

• Graduate in any discipline
• 1–2 years of experience in Customer Success / Account Management / Sales roles
• Excellent communication and interpersonal skills
• Customer-first mindset with strong problem-solving ability
• Proficiency in MS Excel and CRM tools
• Strong sense of responsibility and ownership
• Self-driven, proactive, and target-oriented attitude
• Ability to work collaboratively with cross-functional teams

Benefits

• 5 days working with alternate Saturdays
• Competitive fixed salary with performance-based incentives
• Incentives linked to renewals, expansions, and revenue growth
• Clear career growth path in Customer Success and Account Management
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

About the Role

We are seeking an innovative Data Scientist specializing in Natural Language Processing (NLP) to join our technology team in Bangalore. The ideal candidate will harness the power of language models and document extraction techniques to transform legal information into accessible, actionable insights for our clients.

Responsibilities

• Develop and implement NLP solutions to automate legal document analysis and extraction
• Create and optimize prompt engineering strategies for large language models
• Design search functionality leveraging semantic understanding of legal documents
• Build document extraction pipelines to process unstructured legal text data
• Develop data visualizations using PowerBI and Tableau to communicate insights
• Collaborate with product and legal teams to enhance our tech-enabled services
• Continuously improve model performance and user experience.

Requirements

• Bachelor's degree in relevant field
• 1-5 years of professional experience in data science, with focus on NLP applications
• Demonstrated experience working with LLM APIs (e.g., OpenAI, Anthropic, )
• Proficiency in prompt engineering and optimization techniques
• Experience with document extraction and information retrieval systems
• Strong skills in data visualization tools, particularly PowerBI and Tableau
• Excellent programming skills in Python and familiarity with NLP libraries
• Strong understanding of legal terminology and document structures (preferred)
• Excellent communication skills in English

What We Offer

• Competitive salary and benefits package
• Opportunity to work at India's largest legal tech company
• Professional growth in the fast-evolving legal technology sector
• Collaborative work environment with industry experts
• Modern office located in Bangalore
• Flexible work arrangements

Qualified candidates are encouraged to apply with a resume highlighting relevant experience with NLP, prompt engineering, and data visualization tools.

Location: Bangalore, India

**We Are Hiring: Workday Functional Consultant**

**Experience:** 5+ Years

**Location:** Remote

**Notice Period:** Immediate or up to 10-15 days

**Key Skills:**

* Workday Core HCM & Configuration

* Total Rewards / Advanced Compensation (Merit, Promotion, Bonus Cycles)

* Payroll, Time Tracking, Absence & Benefits

* Workday Security Administration

* Workday Reporting & Dashboards

* Business Process Framework (BPF) & Automation

* Requirements Gathering & Stakeholder Management

**Responsibilities:**

Support and configure Workday modules, manage security and reporting, optimize business processes, and collaborate with HR and global teams to deliver effective Workday solutions.

**Nice to Have:** Experience with ATS tools like Greenhouse.

#TechHiring

#Workday

#RemoteJobs

🚧 WE ARE HIRING – CONSTRUCTION COMPANY 🚧

Recruiter cum Document Controller (WFH)

🕒 Experience: Fresher – 1 Year

🏠 Work Mode: Work From Home

🏗 Industry: Construction / Engineering

👩 Female Candidates Preferred

✨ Key Responsibilities:

• Recruit engineers, supervisors, site staff & labor manpower

• Screen resumes & coordinate interviews with site/project teams

• Maintain recruitment trackers & manpower records

• Manage construction documents (drawings, reports, agreements, HR files)

• Ensure proper document control, versioning & digital storage

• Coordinate with HR, admin & project teams

✅ Requirements:

• Graduate / Diploma (any discipline)

• Basic knowledge of recruitment or construction hiring

• MS Excel, Word / Google Sheets knowledge

• Good communication & coordination skills

• Detail-oriented & able to work independently from home

📩 Interested candidates can DM(Immediate joiners preferred)

Senior Tech Lead specializing in FSM modules with over 7 years of experience in Field Dispatch and 2 years in FSM modules. Demonstrated ability to lead teams, implement FSM solutions, and optimize field service management processes to improve efficiency and service delivery

Intermediate Developer specializing in FSM modules with over 3 years of experience in Field Dispatch and 1 year in FSM modules. Skilled in developing and optimizing field service management solutions to enhance operational efficiency and service delivery.

Job Description:

We are seeking a talented Machine Learning Engineer with expertise in software engineering to join our team. As a Machine Learning Engineer, your primary responsibility will be to develop machine learning (ML) solutions that focus on technology process improvements. Specifically, you will be working on projects involving ML & Generative AI solutions for Technology & Data Management Efficiencies such as optimal cloud computing, knowledge bots, Software Code Assistants, Automatic Data Management etc

Responsibilities:

- Collaborate with cross-functional teams to identify opportunities for technology process improvements that can be solved using machine learning and generative AI.

- Define and build innovate ML and Generative AI systems such as AI Assistants for varied SDLC tasks, and improve Data & Infrastructure management etc. 

- Design and develop ML Engineering Solutions, generative AI Applications & Fine-Tuning Large Language Models (LLMs) for above ensuring scalability, efficiency, and maintainability of such solutions.

- Implement prompt engineering techniques to fine-tune and enhance LLMs for better performance and application-specific needs.

- Stay abreast of the latest advancements in the field of Generative AI and actively contribute to the research and development of new ML & Generative AI Solutions.

Requirements:

- A Master's or Ph.D. degree in Computer Science, Statistics, Data Science, or a related field.

- Proven experience working as a Software Engineer, with a focus on ML Engineering and exposure to Generative AI Applications such as chatGPT.

- Strong proficiency in programming languages such as Java, Scala, Python, Google Cloud, Biq Query, Hadoop & Spark etc

- Solid knowledge of software engineering best practices, including version control systems (e.g., Git), code reviews, and testing methodologies.

- Familiarity with large language models (LLMs), prompt engineering techniques, vector DB's, embedding & various fine-tuning techniques.

- Strong communication skills to effectively collaborate and present findings to both technical and non-technical stakeholders.

- Proven ability to adapt and learn new technologies and frameworks quickly.

- A proactive mindset with a passion for continuous learning and research in the field of Generative AI.

If you are a skilled and innovative Data Scientist with a passion for Generative AI, and have a desire to contribute to technology process improvements, we would love to hear from you. Join our team and help shape the future of our AI Driven Technology Solutions.

• Developing and implementing HR strategies and initiatives aligned with the overall business strategy
• Bridging management and employee relations by addressing demands, grievances or other issues
• Managing the recruitment and selection process