Automation Test Engineer

About the Role

We are looking for a Customer Success Analyst who can work closely with Agile/Scrum teams and bring customer insights into product development. This role will act as a bridge between customers, product, and engineering teams by leveraging data from customer success platforms like Planhat.

Key Responsibilities

• Collaborate with Scrum teams (Product Owner, Developers, Scrum Master) during sprint planning and reviews
• Bring customer insights, feedback, and product usage data into backlog prioritization
• Monitor customer health scores, adoption metrics, and churn risks using tools like Planhat or Gainsight
• Translate customer challenges into actionable user stories and requirements
• Track feature adoption post-release and provide feedback to product teams
• Work closely with Customer Success, Sales, and Support teams to ensure alignment
• Maintain and analyze customer data in CRM tools like Salesforce or HubSpot
• Support renewal and retention strategies by identifying at-risk accounts

Key Requirements

• 5+ years of experience in Customer Success / Business Analysis / Product Support / Account Management
• Basic understanding of Agile / Scrum methodologies
• Experience with Customer Success platforms (Planhat, Gainsight, or similar)
• Strong analytical and problem-solving skills
• Ability to interpret customer data and convert it into actionable insights
• Good communication skills to work with cross-functional teams
• Experience working in SaaS or product-based environments preferred

Good to Have

• Exposure to Agile tools (Jira, Confluence)
• Experience with product analytics tools (Mixpanel, Amplitude)
• Understanding of customer lifecycle management and SaaS metrics (churn, retention, LTV)
• Exposure to accessibility and inclusive product design

Springer Capital is a cross-border asset management firm specializing in real estate investment banking between China and the USA. We are offering a remote internship for aspiring data engineers interested in data pipeline development, data integration, and business intelligence. The internship offers flexible start and end dates. A short quiz or technical task may be required as part of the selection process. 

Responsibilities: 

▪ Design, build, and maintain scalable data pipelines for structured and unstructured data sources 

▪ Develop ETL processes to collect, clean, and transform data from internal and external systems 

▪ Support integration of data into dashboards, analytics tools, and reporting systems 

▪ Collaborate with data analysts and software developers to improve data accessibility and performance 

▪ Document workflows and maintain data infrastructure best practices 

▪ Assist in identifying opportunities to automate repetitive data tasks 

ROLES AND RESPONSIBILITIES:

You'll work closely with our team to implement best practices, improve our architecture, and create a high-performance engineering culture. Over a 6–9-month period, you'll also immerse yourself in game development, Unity, and C# to become a well-rounded technical leader in the gaming space.

• Drive maximum development velocity through direct involvement in development sprints, ensuring developers work as efficiently and effectively as possible.
• Lead and mentor a team of engineers, fostering a culture of technical excellence and continuous improvement.
• Drive architectural decisions that ensure scalable, maintainable, and high-performance game products.
• Foster a high-performance engineering culture aligned with ambitious goals, accountability, and proactive problem-solving.
• Implement and enforce engineering best practices (e.g., code reviews, testing, documentation) and the adoption of new tools, technologies including AI, and methodologies to optimize team efficiency.
• Transition our team to a high-performance culture aligned with our ambitious, venture-backed goals.

IDEAL CANDIDATE:

• 8+ years of software engineering experience with at least 3+ years in a technical leadership role
• Ability to reasonably estimate and plan tasks and features.
• Strong programming fundamentals and hands-on coding abilities
• Strong grasp of software architecture, TDD, code reviews, and clean coding principles.
• Proficient at profiling games to identify bottlenecks and performance issues.
• Experience building complex, scalable software systems
• Proven track record of driving architectural decisions and technical excellence
• Experience mentoring and developing engineering talent
• Strong problem-solving skills and attention to detail
• Excellent communication skills and ability to explain complex technical concepts
• Experience with agile development methodologies
• Bachelor's degree in computer science, Engineering, or equivalent practical experience

PERKS, BENEFITS AND WORK CULTURE:

• We foster a culture of continuous learning.
• We value talent and the ability for significant self-improvement.
• Honest feedback and transparency across all departments allow for rapid skill development.
• You will have the opportunity to work on an exciting new game development product with complete autonomy.

• Strong Outbound Sales profile with B2B Saas or ERP-Tech Sales experience
• Mandatory (Experience 1): 1+ YOE in B2B SaaS / Tech Sales experience as an SDR
• Mandatory (Experience 2): Must have strong experience in Lead Generation & Outbound Calls
• Mandatory (Experience 3): Hands-on experience outbound experience using email, LinkedIn, cold calls, and WhatsApp.
• Mandatory (Tools): Proficient in using CRM systems like HubSpot and LinkedIn Sales Navigator.
• Mandatory (Company) - B2B SaaS Products OR IT/Tech Services companies

Preferred

Role: Engineer/Sr Engineer -Java 

SUMMARY OF THE POSITION: 

The Product Development Engineer is responsible for the front-end development of modules for enlivening CEM. 

The engineer is responsible for end to end delivery of specific components in the module and integrating them with existing modules 

ROLES AND RESPONSIBILITIES: 

• Working with technical architects, able to convert the architecture into design and code in Java (Spring Boot), AngularJS, and NodeJS. 

• Able to generate LLD documents. 

• Ability to write Quality code with minimum defects. 

• Unit Test and follow the coding standards. 

PREFERRED QUALIFICATION AND SKILLS: 

• 5+ years of strong programming and logical skills in Java (Spring Boot), AngularJS, Object-Oriented Javascript, NodeJS and HTML5 

• Hands-on Experience with Java (Spring Boot), and MySQL is mandatory. Must have completed at least 2 full projects using Spring boot and AngularJS.

• Excellent knowledge and experience in Spring JPA and RESTful web services implementation.

• NodeJS experience is value add 

• Should have participated in, and be familiar with, Agile (Scrum) project methodology and practices.

• Must be able to mentor and guide junior technical resources. 

• One who is proactive and comes forward with technology-related initiatives. Motivated selfstarter. 

• Good communication skills. English - Oral and Written.

• Cultivating solid relationships with clients through the provision of exceptional service.
• Should be open to travel and explain the products of clients to relevant stakeholders
• Creating a positive onboarding experience for new clients.
• Regularly interacting with clients and their audience through telephone calls, email communications, or face-to-face meetings.
• Identifying ways to overcome clients' challenges
• Maintaining an accurate record of all existing and potential clients.
• Responding to client inquiries in a timely and professional manner.
• Training and providing overall guidance to other fellow members.
• Organizing training seminars to enable clients to engage with the stakeholders
• Should be proficient in using excel.
• Should have 1-3 years of experience
• Mediator between the clients and different departments in the organization.

• 2 to 4 years experience in Setting up the Automation testing environment
• CI/CD pipelines, writing API test cases, Selenium test cases
• Knowledge of Jenkins, JMeter, Fiddler & Postman is a must
• Have knowledge on Jenkins and CI/CD continues integration tool
• Automation Testing and hands-on experience in the creation of Automation Framework using SELENIUM WEB DRIVER
• Automation using Selenium with JAVA to test web-based application
• Qualifications - BE/Btech/MCA

We are looking for a Senior Back-end Node.js Developer who is passionate about design, architecture, and programming. Responsibilities include implementing business logic and developing APIs and services. Your primary focus will be development of all server-side logic, definition, and maintenance of databases, and ensuring high performance and responsiveness to requests from the front-end. If you are also passionate about Node.js and software design/architecture, we’d like to meet you.

• 2+ years working in back-end web development with Node.js
• 4+ years working with Javascript
• Experience with server-side templating languages
• Experience with Express.js
• Experience consuming and building robust RESTful APIs
• Experience with Relational Databases like MongoDB, MySQL
• Solid understanding and extensive experience with version control tools like Git
• Exceptional problem solving and ability to work independently
• Exceptional learning skills
• Fluency in both oral and written English
• Understanding of Agile methodologies

• Provide overall thematic leadership and guidance on agriculture and allied activities to different project teams

• Field visits to project implementation areas

• Involve and assist in the implementation of agriculture-related projects and monitoring of the same

• Providing active technical support to various agriculture and allied activities and responding to queries of the farmers/ project team being undertaken in different districts

• Assist in preparation of rehion-based advisories and POPs (Package of Practices) for different crops

• Assist in data collection and analysis of various agricultural Interventions studies

• Liaison with government functionaries, government departments,Universities and KVKs

• Technical support and guidance to staff, identified farmers, SHG groups, village development committees as and when required on production systems, crop insurance, crop advisory, micro-irrigation, animal husbandry and organic cultivation

• Preparation of crop calendar for all crops grown in the project villages covering all the season i.e. Kharif, Rabi and Zaid

• Support the conduct of trainings & development manuals

• Prepare presentations and reports, produce written outputs of the implementation work and research outcomes

• Document the best practices and maintaining data base

• Contribute to the research on agriculture component

• Perform any other team responsibilities / duties as assigned from time to time