Automation Test Engineer

Strong B2B Tech / SaaS Sales Profile, with a focus on Global Large Enterprises

Mandatory (Experience 1): Must have minimum 8+ YOE in B2B Tech Sales for complex ERP Tech, B2B SaaS, or Tech Product Sales.

Mandatory (Experience 2) : Must have 2+ YOE in B2B SaaS Sales.

Mandatory (Experience 3): Must have minimum 2+ YOE in dealing with Direct Sales to Large Enterprise accounts in US Market.

Mandatory (Experience 4): Must have handled deal / ticket size of average 70K+ USD and 750K+ USD of Annual Target.

Mandatory (Experience 5): Must have experience with long sales cycles (3 to 6-months) for complex ERP solutions, consultative selling, and working with CXO-level stakeholders

Mandatory (Experience 6): Must have seen strong career growth/promotions in last 5 years, and should be a Senior Manager or above in the current role

Mandatory (Compensation): Current total compensation (Fixed + Variable) must be ₹60 LPA or above.

Salesforce QA Lead

Exp: 10+ years

Location: Hyderabad

Work mode: 5 Days work from office

Employment type: Contract

Job Description:

·        10+ years of experience leading manual testing efforts, developing test plans, and managing defect lifecycle to ensure high-quality software delivery.

·        Experience in Salesforce Automation testing.

·        Create, review, and execute detailed test plans, test cases, and test scenarios based on functional and business requirements.

·        Strong knowledge of QA testing methodologies that cover all aspects of software testing, including functional testing, UI/UX testing and usability testing.

·        Collaborate with multiple stakeholders to ensure thorough understanding of requirements.

Job Description – Java Developer

Role: Java Developer

Location: Pune / Mumbai

Experience: 5 to 10 years

Required Skills:

We are looking for an experienced Java Developer with strong expertise in Core Java, Spring, Spring Boot, and Hibernate. The candidate should have solid experience in designing, developing, and deploying enterprise-grade applications, with strong understanding of OOPs concepts, data structures, and algorithms. Hands-on experience with RESTful APIs, Microservices, and Database technologies (MySQL/Oracle/SQL Server) is essential.

The ideal candidate should be well-versed in version control systems (Git), build tools (Maven/Gradle), and CI/CD pipelines (Jenkins). Exposure to cloud platforms (AWS/Azure/GCP) and containerization (Docker/Kubernetes) will be a strong plus.

Key Responsibilities:

• Design, develop, and maintain scalable and high-performance applications.
• Write clean, reusable, and efficient code following best practices.
• Collaborate with cross-functional teams to deliver quality solutions.
• Perform code reviews, debugging, and performance tuning.
• Ensure application security, reliability, and scalability.

Good To Have Skills:

• Knowledge of front-end technologies (JavaScript, Angular/React).
• Familiarity with Agile/Scrum methodologies.
• Strong problem-solving and analytical skills.

Information Security Manager shall be primarily responsible to :

• Run and manage the BAU security infosec operations
• Create and maintain ISMS Policy and Process documents
• Ensure Infosec compliance with RBI and other regulatory agencies
• Participate in IT / Infosec Audits and ensure closure of observations within given timeliness
• Conduct regular VAPT (Vulnerability Assessments) and track closure of open observations
• Identifying and evaluating new IT security technologies and services and implementing it
• Ensure cyber security related polices and technologies are in place
• Conducting regular Inforsec Awareness within users in the organization
• The person needs to work closely with the CISO and other stakeholders – Risk, IT and Audit teams.

Key Accountability:

• Ensuring adequate security controls are in place & working effectively within the organization for information & cyber security
• Ensuring effectiveness of all IT controls to prevent any unauthorized access or activities at a system administration level
• Identify potential security weaknesses through vulnerability assessments and track them to closure within the timeliness
• Tracking and reporting key risk indicators defined for IT processes
• Create and maintain the documentation for information system audits in accordance with regulatory and compliance requirements
• Create / Review ISMS policy and process
• Implement Strategic IT Infosec projects to strengthen the overall IT Security posture

JD Code: SHI-LDE-01 

Version#: 1.0 

Date of JD Creation: 27-March-2023 

Position Title: Lead Data Engineer 

Reporting to: Technical Director 

Location: Bangalore Urban, India (on-site) 

SmartHub.ai (www.smarthub.ai) is a fast-growing Startup headquartered in Palo Alto, CA, and with offices in Seattle and Bangalore. We operate at the intersection of AI, IoT & Edge Computing. With strategic investments from leaders in infrastructure & data management, SmartHub.ai is redefining the Edge IoT space. Our “Software Defined Edge” products help enterprises rapidly accelerate their Edge Infrastructure Management & Intelligence. We empower enterprises to leverage their Edge environment to increase revenue, efficiency of operations, manage safety and digital risks by using Edge and AI technologies. 

SmartHub is an equal opportunity employer and will always be committed to nurture a workplace culture that supports, inspires and respects all individuals, encourages employees to bring their best selves to work, laugh and share. We seek builders who hail from a variety of backgrounds, perspectives and skills to join our team.  

Summary 

This role requires the candidate to translate business and product requirements to build, maintain, optimize data systems which can be relational or non-relational in nature. The candidate is expected to tune and analyse the data including from a short and long-term trend analysis and reporting, AI/ML uses cases. 

We are looking for a talented technical professional with at least 8 years of proven experience in owning, architecting, designing, operating and optimising databases that are used for large scale analytics and reports. 

Responsibilities 

• Provide technical & architectural leadership for the next generation of product development. 
• Innovate, Research & Evaluate new technologies and tools for a quality output. 
• Architect, Design and Implement ensuring scalability, performance and security. 
• Code and implement new algorithms to solve complex problems. 
• Analyze complex data, develop, optimize and transform large data sets both structured and unstructured. 
• Ability to deploy and administrator the database and continuously tuning for performance especially container orchestration stacks such as Kubernetes  
• Develop analytical models and solutions Mentor Junior members technically in Architecture, Designing and robust Coding. 
• Work in an Agile development environment while continuously evaluating and improvising engineering processes 

Required 

• At least 8 years of experience with significant depth in designing and building scalable distributed database systems for enterprise class products, experience of working in product development companies. 
• Should have been feature/component lead for several complex features involving large datasets. 
• Strong background in relational and non-relational database like Postgres, MongoDB, Hadoop etl. 
• Deep exp database optimization, tuning ertise in SQL, Time Series Databases, Apache Drill, HDFS, Spark are good to have 
• Excellent analytical and problem-solving skill sets. 
• Experience in  for high throughput is highly desirable 
• Exposure to database provisioning in Kubernetes/non-Kubernetes environments, configuration and tuning in a highly available mode. 
• Demonstrated ability to provide technical leadership and mentoring to the team 

Responsibilities

• Drive new business and build strong relationships with existing clients.
• Grow and drive profitability in the unit numbers.
• Common Point of contact for Client and Agency.
• Taking client briefing and de-briefing the agency spocs.
• Ideation of digital campaigns basis business requirements /trendings.
• Presentation of thoughts to senior management.
• Handling coordination of digital media plans.
• Ensuring the execution as per the plan.
• Task Planning and management for the team.
• Address client queries effectively and in a timely manner.
• Liaison for requirements related to any campaigns.
• Reporting - Campaign /website / social.
• Keep a track of campaign deliverables wrt to committed numbers.
• Monthly review preps.

Requirements

• Presentation Analytics - Adwords/ Google Analytics/Facebook Ads/ Programmatic.
• Communication - Oral / Written.
• In-depth understanding of online marketing tools and social media platforms.
• Ensuring timely approvals from clients.
• Invoice processing and closures with Finance.
• Good knowledge of 360 Digital Marketing Aspects.
• Cross function Team Management.

Below are the must-have's in the candidate:

1) 2+ years of experience in LabVIEW development or training

2) Must have fluent English

3) At least 1500 hours of experience programming in LabVIEW.

4) Minimum certification of National Instruments CLAD, Certified LabVIEW Developer or

higher credential preferred.

Behavioral Expectations:

1) Internally motivated, “self starter” type personality.

2) Reliable, can be trusted to work consistently on tasks without close supervision.

3) Able to work on tasks individually or as part of a small team.

4) A “life-long learner” that is willing to develop new skills and proficiencies.

1. Strong expertise with HTML, CSS, and writing cross-browser compatible code
2. Good understanding of AJAX and JavaScript Dom manipulation Techniques
3. Experience with RESTful services
4. Experience in JavaScript build tools like grunt or gulp
5. Expert in Angular, TypeScript, Angular Material and Server Side Rendering (SSR)
6. Hand on and implements complex Angular applications, directives, controllers, services and components, create the same from scratch
7. Experience in Third Party integrations like Payment Gateway, Facebook, Gmail and any other Google APIs
8. Knowledge of state management tools such, NgRx, Redux

1. Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis
2. Writing tested and documented JavaScript, HTML and CSS
3. Make design and technical decisions for Angular projects
4. Ensuring high performance

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.