Our client is an alumni networking platform for schools, colleges and companies where alumni can signup and connect with each other. The top 1000 alumni networks, with over 2 million people are active on the platform. They are deeply integrated with all social media and helps to build one consolidated and powerful channel to engage with the alumni.
Our client helps to connect with all the alumni communities on the go, Mobile App, Tablet, Website, Mobile Website, Facebook Application as well as email app. Over 80% of the communities have improved their alumni engagement considerably using the company's platform.
This Delhi based social platform based on private alumni network was founded in 2011 by serial entrepreneur and web technology evangelist. They have raised pre-Series A funding from Mohandas Pai and Aspiring Minds to scale its user base, as well as expand geographically, with US being the primary target.
As a Customer Success Manager, You will be Liaising with Colleges & School Alumni engagement teams to gather and understand their requirements.
What you will do:
- Developing a solid and trusting relationship between major key clients and the company by onboarding and managing them.
- Analysing client requirements, manage escalations, and propose features for
- development.
- Developing technical domain expertise and formulate strategies to drive user engagement.
- Forecasting and tracking key account metrics to derive insights and build a - success plan -with the appropriately identified objectives, milestones and metrics needed to achieve them
- Collaborating with the sales team to maximize profit by up-selling or cross-selling
- Designing presentations for client deliverables, presentations & training.
Desired Candidate Profile
What you need to have:
- 1-2 yrs of experience of working in a tech/software company
- Excellent communication and presentation skills to formulate & articulate technical, financial and value points
- Strong technical skills and capabilities to understand business applications, analytics and platform technologies
- Data-driven with exceptional analytical and problem solving skills
- Strong interpersonal skills to create and maintain customer relationship
Subodh Popalwar
Software Engineer, Memorres
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- Conducting market research to understand user needs
- Defining product features and requirements
- Creating and managing a product roadmap and timeline
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About us:
Rubick.ai is one of the fastest-growing eCommerce enablement platforms. We specialise in Product Discovery, Search, and Market Intelligence for marketplaces, brands, and sellers. We offer an end-to-end full-stack Product Information, Cataloging, and Marketing platform as a solution for eCommerce.
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Visit us: https://www.rubick.ai/
Responsibilities:
● Ability to create SEO-rich, unique, and interesting content according to guidelines
● Adhere to strict quality standards and write about 3000 words ready-to-publish content per day
● Ensure the content is well-researched, factually correct, relevant, grammatically correct, and non-plagiarized
● Have working knowledge of SEO (keyword research, title, and meta description)
● As a part of a continuous learning process/growth opportunity / and inclusive work culture - writer will have to support editing and any additional responsibilities as and when required
Requirements:
● Excellent writing and editing skills, with the ability to write for different formats and audiences
● Proficiency in SEO tools such as Google Analytics, SEMrush, Ahrefs, and Moz
● Understanding of on-page and off-page optimization techniques, including meta descriptions, title tags, link building, and content optimization
● Ability to work in a fast-paced environment, manage multiple projects, and meet tight deadlines
● Strong communication skills and the ability to collaborate effectively with cross-functional teams
● Edit 3000/3500 words on a daily basis.
● Strict adherence to follow the SEO Guidelines.
Educational background:
● Bachelor or Master’s degree in the relevant field would be an advantage.
● Should be graduated or post graduated from premium/tier 1 universities.
Perks & Benefits:
● Monthly Rewards & recognition
● Medical insurance for self
● Office trips and events
Additional Details:
Website https://www.textmercato.com/
Mode of work: Work From Home
Years of Experience : 2-3 years
Days of work : 5 days (Monday to Friday)
Headquartered at Bangalore
Role type Full time : Contract (2 Months)
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Nice to haves
These aren’t required, but be sure to mention them in your application if you have them.
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Mindshire Consulting, a high-tech headhunting and recruitment studio having clientele with major Quant Trading, Investment Banks and Hedge Funds has its presence across the globe - USA, UK, Singapore, and India. We serve our stakeholders by incorporating a wide range of factors into our process including growth strategies, costs, market intelligence and get them the "perfect-fit" as per their requirements. We have networked with financial services and fintech companies, including some of the Fortune 500 companies, and now due to continued growth we are building our Indian Team.
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Machine Learning (ML)
Deep Learning2. Should understand the importance and know-how of taking the machine-learning-based solution to the consumer.
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Software Engineer, Memorres