
Our client is an alumni networking platform for schools, colleges and companies where alumni can signup and connect with each other. The top 1000 alumni networks, with over 2 million people are active on the platform. They are deeply integrated with all social media and helps to build one consolidated and powerful channel to engage with the alumni.
Our client helps to connect with all the alumni communities on the go, Mobile App, Tablet, Website, Mobile Website, Facebook Application as well as email app. Over 80% of the communities have improved their alumni engagement considerably using the company's platform.
This Delhi based social platform based on private alumni network was founded in 2011 by serial entrepreneur and web technology evangelist. They have raised pre-Series A funding from Mohandas Pai and Aspiring Minds to scale its user base, as well as expand geographically, with US being the primary target.
As a Customer Success Manager, You will be Liaising with Colleges & School Alumni engagement teams to gather and understand their requirements.
What you will do:
- Developing a solid and trusting relationship between major key clients and the company by onboarding and managing them.
- Analysing client requirements, manage escalations, and propose features for
- development.
- Developing technical domain expertise and formulate strategies to drive user engagement.
- Forecasting and tracking key account metrics to derive insights and build a - success plan -with the appropriately identified objectives, milestones and metrics needed to achieve them
- Collaborating with the sales team to maximize profit by up-selling or cross-selling
- Designing presentations for client deliverables, presentations & training.
Desired Candidate Profile
What you need to have:
- 1-2 yrs of experience of working in a tech/software company
- Excellent communication and presentation skills to formulate & articulate technical, financial and value points
- Strong technical skills and capabilities to understand business applications, analytics and platform technologies
- Data-driven with exceptional analytical and problem solving skills
- Strong interpersonal skills to create and maintain customer relationship

Similar jobs
Job Summary:
We are seeking a motivated and dynamic Medical Product Representative to join our team. This role involves fieldwork, building and maintaining relationships with healthcare professionals, promoting our medical products, and achieving sales targets. The ideal candidate will have a strong background in sales, excellent communication skills, and a passion for healthcare.
Key Responsibilities:
Promote Medical Products: Conduct regular visits to clinics, hospitals, and healthcare facilities to promote our products and educate healthcare professionals about their benefits.
Sales Achievement: Meet or exceed sales targets by developing strategies to attract new clients and retain existing ones.
Product Knowledge: Stay updated on product features, competitive positioning, and the latest industry trends to provide accurate information and address customer inquiries effectively.
Customer Relationship Management: Build strong relationships with doctors, pharmacists, and other key stakeholders to increase brand visibility and foster loyalty.
Reporting: Keep detailed records of daily activities, including client interactions, sales, and any issues encountered, and provide regular feedback to the management team.
Job Description
- Ensure hardware quality by performing client's qualification tests on servers and components
- Draft organized and detailed qual reports of tests showing outputs and PASS/FAIL results
- Debug HW issues found during tests by running investigative steps such as reproduction tests, problem isolation and fix verification.
- Prepare servers for test by validating HW config and updating FW
- Provide progress updates of tests on a regular basis in task tracker
- Attend stakeholder meetings to provide updates to open qualifications
- Support building out diagnostic definitions for hardware failures
Qualifications
- 5+ years of BMC test experience
- Experience with data center server (x86) and component testing and debug - CPU, DIMM, Motherboard, BMC, SATA/NVME Drive, NIC, PSU
- Experience with data center server FW component testing and debug - BIOS, BMC/IPMI/redfish, Drive FW, NIC FW, RAID FW, CPLD
- Experience with Linux shell/bash scripting to support HW testing
- Experience on Python automation




- Design and develop highly scalable, reliable, and fault-tolerant systems and scalable application components and perform system designs within the scope of the team to fulfil both functional and non-functional
requirement
- Build the connecting components that integrates with any 3rd party
application for customers as well as for internal purposes
- Interface with the backend team to build requisite APIs for integration
- Build test plans and implement a vigorous testing process
- Be involved in strategic decisions involving both front-end and back-end development
- Be ready to wear multiple hats as the requirement changes on time to time
- Involve in all decisions related to Application architecture and component development
- Proactively manage stakeholder communication (external and internal)
related to deliverables, risks, changes, and dependencies
Should have:
- At least 5 years of relevant experience. Hands on in any object oriented
or functional programming language i.e. Python, Ruby etc
- Commanding knowledge in HTML, CSSS, JS frameworks – React.js,Angular,
- Experience in writing modular code following architectural patterns and have a deep understanding of front-end architecture and data-driven development
- Ability to work with designers to develop dynamic user experiences
- Experience designing and building production-level web applications
- Excellent debugging skills; able to debug complex technical issues
involving multiple system components.
- Experience with various architectural evolutions, identifying systemic
bottlenecks and optimizing for performance
- Problem solving capability and strong analytical thinking on complex business use cases
- Able to have a strong impact while working independently or in a team
- Able to lead the engineering team and Effectively mentor team members
to help them unleash their full potential
- Hands on experience in AWS devops and basic knowledge of cloud infra architecture
And if you've got some of these skills, even better:
- Hands on experience working with or building e-commerce products or platforms
- Experience monitoring and operating a production-level service
- Excitement about the latest trends in application design
- Experience with agile software development methodologies like Kanban or Scrum
- Experience in integration projects including Microsoft ERP (AX Dynamics) is a plus
Desired Experience and Skills
- Education: BTech/BE/Masters
Desired Profile:
➢ Must have excellent communication skills in English (both oral and written)
➢ Willingness to work in night shift and join ASAP
➢ Both experienced and freshers can apply
Other Details:
• Process: inbound voice process (US healthcare)
• Night shift
• Work from office
• Salary – 13.5K to 18.5 K inhand (depending upon experience and CTC)
• 5 days working & 2 days weekly off
• Location – Salt Lake, sector -5 , Kolkata
Job Perks-:
✓ Fixed weekend (Sat & Sun) off
✓ Cab drop facility provided
✓ Subsidised meals
✓ No sales, no target
✓ PF & ESI available
✓ Attendance allowance of 1k per month provided.
✓ Lucrative bonus and incentives available
- Implementation of a robust set of services / APIs to power the web application
- Building reusable code and libraries for future use
- Optimization of the application for maximum speed and scalability
- Implementation of security and data protection
- Integration of the front-end and back-end aspects of the web application
- Hands on experience on Node JS, Angular JS and GraphQL.
- Strong in HTML5, CSS3, SCSS, jQuery, Bootstrap.
- Experience with web paradigms such as REST, Responsive Web Design and Test-driven Development (TDD) etc.
- Inquisitive and curious about product design and functionality.
- Familiarity with design concepts and constraints on CMS platforms.
- Strong knowledge of MVC and client-side programming
- Work with UI/UX designers to ensure technical feasibility of their designs.
- Ability to learn new technologies quickly.
- Good communication skills, strong work ethic.
- Exposure to Gulp, Grunt
- Ability to implement automated testing platforms and unit tests.
- Experience with version control
- Proficient in Problem Solving, Data Structures and Algorithms
- Experience in Microservice,AWS,Docker will be an added advantage.
Required Candidate profile
- Skills: Angular 2-8, Node JS, HTML5 & CSS3.
- Building and operationalizing large scale enterprise data solutions and applications using one or more of AZURE data and analytics services in combination with custom solutions - Azure Synapse/Azure SQL DWH, Azure Data Lake, Azure Blob Storage, Spark, HDInsights, Databricks, CosmosDB, EventHub/IOTHub.
- Experience in migrating on-premise data warehouses to data platforms on AZURE cloud.
- Designing and implementing data engineering, ingestion, and transformation functions
- Experience with Azure Analysis Services
- Experience in Power BI
- Experience with third-party solutions like Attunity/Stream sets, Informatica
- Experience with PreSales activities (Responding to RFPs, Executing Quick POCs)
- Capacity Planning and Performance Tuning on Azure Stack and Spark.
- Hands on Java experience with minimum 8 yrs. More experience is a plus but need to be hands on.
- Server side programming experience with technologies: Spring, Hibernate & Swing is a plus
- Good DB knowledge, hands on PL/SQL or T-SQL
- Experienced to work on Linux, git, IntelliJ, Eclipse
- Experience of designing and developing end-to-end solutions.







