Our client is an alumni networking platform for schools, colleges and companies where alumni can signup and connect with each other. The top 1000 alumni networks, with over 2 million people are active on the platform. They are deeply integrated with all social media and helps to build one consolidated and powerful channel to engage with the alumni.
Our client helps to connect with all the alumni communities on the go, Mobile App, Tablet, Website, Mobile Website, Facebook Application as well as email app. Over 80% of the communities have improved their alumni engagement considerably using the company's platform.
This Delhi based social platform based on private alumni network was founded in 2011 by serial entrepreneur and web technology evangelist. They have raised pre-Series A funding from Mohandas Pai and Aspiring Minds to scale its user base, as well as expand geographically, with US being the primary target.
As a Customer Success Manager, You will be Liaising with Colleges & School Alumni engagement teams to gather and understand their requirements.
What you will do:
- Developing a solid and trusting relationship between major key clients and the company by onboarding and managing them.
- Analysing client requirements, manage escalations, and propose features for
- development.
- Developing technical domain expertise and formulate strategies to drive user engagement.
- Forecasting and tracking key account metrics to derive insights and build a - success plan -with the appropriately identified objectives, milestones and metrics needed to achieve them
- Collaborating with the sales team to maximize profit by up-selling or cross-selling
- Designing presentations for client deliverables, presentations & training.
Desired Candidate Profile
What you need to have:
- 1-2 yrs of experience of working in a tech/software company
- Excellent communication and presentation skills to formulate & articulate technical, financial and value points
- Strong technical skills and capabilities to understand business applications, analytics and platform technologies
- Data-driven with exceptional analytical and problem solving skills
- Strong interpersonal skills to create and maintain customer relationship
Shubham Vishwakarma
Full Stack Developer - Averlon
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The Smart Fellowship is an offline workplace simulation that scouts, assesses and trains smart talent on behalf of 100+ companies. Our focus is on finding talent who, along with their technical skills, also can apply in-demand workplace skills like critical thinking, creative problem solving, emotional intelligence, and GenAI tools.
Our Client has appointed us to identify and hire a Customer Success Specialist
Short description of company: This is a freemium learning platform that provides top 1% curated content, certified micro-skill courses, paid learning opportunities, placement support, and flexible learning options through WhatsApp.
Company’s Vision: To make learning accessible, affordable, and engaging for millions globally by transforming scattered internet content into goal-driven, AI-powered courses. Empowering learners to achieve career outcomes through cutting-edge, AI-driven education.
Meet your Manager: Our founders bring deep expertise in product development and ed-tech innovation. One is a TEDx speaker passionate about disrupting traditional learning, while the other focuses on scalable AI solutions, driving our mission to build an AI-first company that empowers learners to achieve meaningful career outcomes.
Location: WFO (Mumbai, Maharashtra)
Salary Range: INR 4 LPA to 6 LPA
The best part about this role:
- You’ll take ownership of the entire learner journey, making a tangible impact on student outcomes.
- As the voice of the brand, you’ll build meaningful relationships with learners and drive customer satisfaction, all while being part of a mission-driven team recognized as a Top 20 AI Startup by Google.
- If you’re selected, the company will also fully sponsor your participation in The Smart Fellowship - a 40-hour, simulation-based training that’s helped 50,000+ professionals build essential skills for career success - like creative problem-solving, workplace communication, critical thinking, and using GenAI tools at work.
You will be responsible for these Key Responsibility Areas (KRAs):
- Learner Journey Management: Own the entire user lifecycle, from onboarding to ongoing support, ensuring a seamless and rewarding learning experience that prioritizes seriousness and intent.
- Personalized Communication: Act as the voice of the company, engaging with learners through calls, chats, and emails, addressing their needs with empathy, clarity, and problem-solving skills.
- Performance Excellence: Meet and exceed key metrics, including user satisfaction, response times, and resolution rates, consistently raising the bar for service quality.
- Relationship Building: Go beyond basic support to build deep, meaningful relationships with learners, fostering long-term loyalty and brand advocacy.
- Career Success Support: Assist learners in achieving their career goals through personalized guidance, insights, and proactive support, becoming a trusted advisor in their professional journey.
Your Key Performance Indicators (KPIs):
- Learner satisfaction and retention rates.
- Response time and resolution rates for learner queries.
- NPS (Net Promoter Score) and positive learner feedback.
- Recommendation rates and repeat engagement metrics.
Who We’re Looking For:
- 1-2 years of experience in customer success, or a similar customer-facing role.
- Strong communication and interpersonal skills, with the ability to handle high-intent conversations.
- Proficiency in MS Excel and CRM tools.
- Detail-oriented mindset with a passion for helping others succeed and a proactive approach to problem-solving.
- A serious, solution-focused attitude with a commitment to delivering outstanding user experiences.
Amazon Web Services (AWS)
Docker
Kubernetes- At least 5 year of experience in Cloud technologies-AWS and Azure and developing.
- Experience in implementing DevOps practices and DevOps-tools in areas like CI/CD using Jenkins environment automation, and release automation, virtualization, infra as a code or metrics tracking.
- Hands on experience in DevOps tools configuration in different environments.
- Strong knowledge of working with DevOps design patterns, processes and best practices
- Hand-on experience in Setting up Build pipelines.
- Prior working experience in system administration or architecture in Windows or Linux.
- Must have experience in GIT (BitBucket, GitHub, GitLab)
- Hands-on experience on Jenkins pipeline scripting.
- Hands-on knowledge in one scripting language (Nant, Perl, Python, Shell or PowerShell)
- Configuration level skills in tools like SonarQube (or similar tools) and Artifactory.
- Expertise on Virtual Infrastructure (VMWare or VirtualBox or QEMU or KVM or Vagrant) and environment automation/provisioning using SaltStack/Ansible/Puppet/Chef
- Deploying, automating, maintaining and managing Azure cloud based production systems including monitoring capacity.
- Good to have experience in migrating code repositories from one source control to another.
- Hands-on experience in Docker container and orchestration based deployments like Kubernetes, Service Fabric, Docker swarm.
- Must have good communication skills and problem solving skills
We are looking for a Human Resources Manager that is committed to providing our staff members with exceptional work experience. From the moment of hire until the time they leave the organization, we want employees to be engaged in their jobs. Our ideal candidate will be skilled in managing compensation, benefits, recognition, training, performance management and employee relations in a manner that retains staff members long-term and builds our employer brand.
Note: We are not looking for Plant HR, Corporate Experience is Preferred.
Job Profile: HR Manager
Required Experience: 5-7 years of experience with Payroll Management, Employee Engagement, Compliance, etc.
Location: Alkapuri, Vadodara (On-Site)
Schedule: US Shift (7PM to 4AM)
Salary: 6-8 LPA (Depending on the profile)
Job Responsibilities:
Develop and implement HR strategies and initiatives aligned with the overall business strategy.
Bridge management and employee relations by addressing demands, grievances or other issues.
Support current and future business needs through the development, engagement, motivation and preservation of human capital.
Develop and monitor overall HR strategies, systems, tactics and procedures across the organization. Ensure legal compliance throughout human resource management.
Report to management and provide decision support through HR metrics.
Maintain pay plan and benefits program. Oversee and manage a performance appraisal system that drives high performance.
Java
JavascriptAreas of responsibilities:
Involvement in the full software development life cycle within broadly defined parameters and providing
software solutions keeping into consideration the software quality needs
Design and defining the interaction between the different component pieces
Write efficient code based on brief given by team lead.
Fast prototyping of proof-of concept features / application based on brief.
Develop and maintain new features on Java stack
Own the delivery of an entire piece of a system or application
Management and execution against project plans and delivery commitments
Work closely with the peers and Leads to develop the best technical design and approach for new product
development
Build software solutions for complex problems.
Compliance with build/release and configuration management process
Responsibility to develop unit test cases for his/her project module.
Execution of appropriate quality plans ,project plans ,test strategies and processes for development
activities in concern with business and project management effort
Desired Profile:
GoodunderstandingofObjectOrientedProgrammingConcepts,hands-onknowledgeonJavastack
(Spring/Hibernate)
Development across multiple browsers/platforms on Website
Good Understanding of SQL/NoSQL data stores
Fair Understanding of Responsive High Level Designs
Work experience in product/start-up company is a plus
Familiarity to MVC, SOA, RESTFull web services
Work with other teams and manage time across multiple projects and tasks in a deadline driven, team
environment
Good to have knowledge of Javascript (AngularJS/ReactJS)/HTML/CSS/JQuery front-end code across a
broad array of Interactive web
Understand agile methodology and instill best practices into the process.
C++Role: Production Software development
Experience: 3 to 10 years
Location: Bangalore/Chennai
Skillset : C++/MFC/OOP/STL/ COM/Agile/CI-Development process experience
Salary: 10LPA - 20LPA
Experience in C++/MFC/oops/STL
Experience in Agile
Experience in CI-Development process
Experience with CAD/CAM software will be an advantage
Excellent Communication. Ready to take up interview from onsite panel
Responsibilities
- Ability to create tools, microsite, devOps and technical solution for testing.
- Experience in Object Oriented Analysis, Design(OOAD) and development of software using UML Methodology, good knowledge of J2EE design patterns and Core Java design patterns.
- Analyze test logs; create test reports, co-ordinate with stakeholders
- Experience in web application and device test automation using Selenium, Robotium, Appium or any equivalent tool/s.
- Strong experience with Agile development incorporating Continuous Integration and Continuous Delivery, utilizing technologies such as GIT, Maven, Jenkins, Chef, Sonar, PowerMock.
- Design and build scalable automated test frameworks and test suites working across technologies.
- Debugging of any issue faced.
- GoLang, Docker, Kubernetes experience is good to have
- Perform manual testing, the scope of which will encompass all functionalities of services as a prequel to automation
- Experience working closely with development and business teams to communicate impacts and to understand business requirements.
Qualification –
- A Bachelor's or Master's degree with 1 – 5 years of experience as Developer or SDET.
- Comfortable communicating cross-functionally and across management levels in formal and informal settings.
- Ability to effectively articulate technical challenges and solutions.
- Shows creativity and initiative to improve product coverage and effectiveness.
- Ability to work in teams.
- Deal well with ambiguous/undefined problems; ability to think abstractly.
- Go getter attitude.
Laravel
CodeIgniter
PHP• Proven history of web application development using Laravel Framework
• Writing clean, fast PHP to a high standard, in a timely and scalable way
• Good working knowledge of PHP( CorePhp, Object Oriented Php) and applying the language to solve problems.
NodeJS (Node.js)
ExpressYour Responsibilities:
- Own the backend stack – Node.Js based, that powers our product
- Collaborate with Backend Developers (Python), Front-end developers, DevOps, and Data Scientists to design and implement new features
- Build and maintain several REST’ful Services/Endpoints which will be used both internally and externally in a Macroservices/Distributed services environment.
- Deploy and monitor the Services/Endpoints ensuring availability and scalability(ability to handle 100X traffic)
- Work on full project lifecycle starting from requirements gathering/understanding the problem to deploying and maintaining the project.
Skills that you bring Along:
- A minimum 8+ years of extensive work experience with Node.Js and related frameworks – particularly Express.Js.
- Extensive experience in designing and maintaining REST’ful API endpoints
- Extensive experience with databases such as Postgres and Mongo.
- Extensive experience in Cloud Infrastructure (AWS based) – e.g. AWS API Gateway, Lambda Functions etc.
- Experience with cache like Redis and/or Memory cache
- Good experience in Microservices/Macroservices or Event driven Architectures
- Good experience with design patterns
- Experience in writing advanced SQL-queries, good knowledge of PL/SQL
- Good understanding of Software Design Principles and domain-driven design
- Good experience with Continuous Delivery and Containerization(Docker)
- Ideally maintaining infrastructure-as-code using Terraform
- Excellent communication skills and the ability to explain complex topics in a simple manner
Job Description
we require candidates to Develop unique and informative content for Digital Marketing blogs, articles, and websites. Create edit and revise existing blogs.
Skill
- Excellent overall English writing skills
- Impeccable spelling and grammar
- expertise with keyword placement and other SEO practices
- excellent research, organizational, and learning skills
Desired Candidate Profile
*Graduate with Superior English writing and editing skills
*Passion for content creation
Job Description
- Write content for articles, blogs, press releases, forums, etc. as per the requirement.
- Research and develop new ideas for the creation of high-quality content.
- Proofreading, and editing of the content on a regular basis.
Responsibilities and Duties
1.Create, categorize and refine keyword lists to create a comprehensive campaign that drives qualified visitors to our site
- Perform management of PPC accounts on Google AdWords, Yahoo, Bing, and other search platforms for a variety of clients.
- Assist in the maintenance and monitoring of keyword bids, budget caps, and other important account metrics.
- Create online banner adverts and oversee pay per click (PPC) ad management
- Track and analyze website traffic flow and provide regular internal reports
- Manage and maintain updates for keyword lists.
- Provide recommendations and execute strategies for keyword opportunities, campaign structuring, targeting,
display network, and other facets of paid search in accordance with client goals.
- Familiarity with Google Adwords reporting interface
Job Requirements:
- Experience in Search Engine Optimizations (SEO) Search Engine Marketing (SEM) and Paid Search (PPC).
- Proficiency in MS Office
- Experience working with AdWords and Bing Ads
- AdWords certification required
- Ads 360 experience (previously Double-click Search)
- BS/BA degree preferred
- Agency experience preferred
- High proficiency with Google Analytics, Bing Analytics, and other website analytics software
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon