Our client is an alumni networking platform for schools, colleges and companies where alumni can signup and connect with each other. The top 1000 alumni networks, with over 2 million people are active on the platform. They are deeply integrated with all social media and helps to build one consolidated and powerful channel to engage with the alumni.
Our client helps to connect with all the alumni communities on the go, Mobile App, Tablet, Website, Mobile Website, Facebook Application as well as email app. Over 80% of the communities have improved their alumni engagement considerably using the company's platform.
This Delhi based social platform based on private alumni network was founded in 2011 by serial entrepreneur and web technology evangelist. They have raised pre-Series A funding from Mohandas Pai and Aspiring Minds to scale its user base, as well as expand geographically, with US being the primary target.
As a Customer Success Manager, You will be Liaising with Colleges & School Alumni engagement teams to gather and understand their requirements.
What you will do:
- Developing a solid and trusting relationship between major key clients and the company by onboarding and managing them.
- Analysing client requirements, manage escalations, and propose features for
- development.
- Developing technical domain expertise and formulate strategies to drive user engagement.
- Forecasting and tracking key account metrics to derive insights and build a - success plan -with the appropriately identified objectives, milestones and metrics needed to achieve them
- Collaborating with the sales team to maximize profit by up-selling or cross-selling
- Designing presentations for client deliverables, presentations & training.
Desired Candidate Profile
What you need to have:
- 1-2 yrs of experience of working in a tech/software company
- Excellent communication and presentation skills to formulate & articulate technical, financial and value points
- Strong technical skills and capabilities to understand business applications, analytics and platform technologies
- Data-driven with exceptional analytical and problem solving skills
- Strong interpersonal skills to create and maintain customer relationship
About Online Professional Networking Startup
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Company Description:
Understand the who, what, and why of QED42
At QED42, we think of ourselves as a team of emphatic and imaginative people who build brands and customer experiences. Over the last 13 years, with an aim to take digital forward, we’ve lived through different versions of building better, by focusing on increased community connections, workplace flexibility, and a culture that doesn’t say it subtly but screams - ‘Experiment — Fail — Succeed.’We believe QED42's strength lies in our inclusive community of people; the eternal optimists and torchbearers of an ever-evolving digital ecosystem.
Our marquee customers include - Unicef, Nestle, Novartis, Warner Music Group, Sony, Stanford Graduation School of Business, ILAO, SABMiller, FILA, PwC, and more.
Why work at QED42?
Apart from endless opportunities to do great meaningful work for industry leaders and startups with ambitious goals – at QED42 we care for QEDians and their loved ones through our holistic approach to benefits and perks. Being there with our people every step of the way. From health insurance, and free online consultations to mental health apps, to time when you need it.
A glimpse of your life at QED42
There’s life at work and then there’s life beyond work. We want everyone to be well, travel frequently, have time to volunteer, and get the support they deserve while living their best life at QED42.
Job Description
Objective:
To be successful in this role, you should have previous experience in managing different revenue channels like - OB, IB, Account-based sales, and partnerships, and should have an exemplary record in Managing Outbound Sales processes end to end - cohort research, developing leads by outbound sales campaigns, meeting sales targets.
Experience in developing IT services and Sales pipelines will help you meet expectations from this role. Experience dealing with Open Source services in various technologies is desirable but optional. Experience in tools such as - CRMS (like Zoho and Hubspot), customer data tools (like Apollo and Zoominfo), OB process tools (email tools, calling tools), and networking tools (like Linkedin and Sales navigator) is a must. Good communication skills are necessary to cultivate strong customer relationships, from the first contact until you close the deal. You will also extend account management and customer feedback/surveys for continuous improvement.
The prime KPI will be revenue from outbound processes and new accounts. The secondary KPI will be revenue from all channels.
If you are motivated and outcome-driven and enjoy working in the technology space with cross-functional teams, we would like to meet you!
Responsibilities:
- Research, prospect, educate, qualify, and develop Target Accounts to create sales-ready leads and opportunities.
- Personalize content for the decision-makers by researching and creating compelling business pitches.
- Research accounts, identify key players, generate interest and develop accounts to stimulate opportunity.
- Interact with prospects via telephone, email, social, and other digital forums.
- Disseminate opportunities via a stable connection with the business and project teams.
- Work with external agencies and utilize digital platforms like LinkedIn to create opportunities for business conversations with client CTOs and CMOS and decision-makers in these departments.
- Become a trusted resource and develop superior relationships with prospects
- Consistently achieve qualified opportunity quotas (at the top of the funnel) and revenue quotas (at the bottom of the funnel) to ensure growth objectives.
- Manage end to end - email, phone, and social campaigns to create a business pipeline
- Manage all Leads and deals in CRM & ensure a great customer experience
- Provide closed-loop feedback to ensure continuous process optimization.
Mandatory Experience:
- CRM creation & maintenance, hands-on experience in all tools for -
- Research, prospect, contact finding, outreach, etc.
- Excellent communication and relationship-building skills and customer orientation.
- A go-getter, driven by metrics, with experience in owning Sales KPIs (both - top and bottom funnel)
- Experience in dealing with businesses and decision-makers, experience in international markets (at least one of the USA, Europe, and Australia).
- Bid management, RFP management, Client negotiations, Deal closures, and contract management experience are a must.
- Experience managing teams/individuals for research, lead generation and funnel.
Qualifications
Mandatory requirements:
- 7 years experience with at least 5 years in a business development role in IT-Sales (products & services)
- Business or Technology graduation is a must. MBA - Marketing (preferred).
- Hands-on experience with CRM, Sales, and analytics tools like Zoho, Hubspot, SalesForce, ZoomInfo, Adapt, LinkedIn Sales Navigator, etc. (required)
- Experience in segmentation, positioning, and targeting to create a Sales funnel and experience in closing revenue targets of USD 1M.
Additional Information
What you will get:
- A company that is proud of the quality of its work and invested in your personal development & well-being.
- A team that respects openness does its job well, values customers, and plays fairly.
- Individuals who are fun to work with are invested in each other's growth and take their values seriously.
- Dedicated time for self-improvement, socializing, and collaboration (Conferences /Camps, Certifications, Parties, Lunch & Learn Sessions, Celebrations, and Company Retreats).
- Flexible work schedule so long as you uphold your commitments to your family, team, and clients.
- Competitive salary, incentives, insurance, and many perks.
Roles and responsibilities:
- The business development counselor interacts with parents or adult learners after they have taken a demo class and have experienced the product. Since these were high intent nurtured leads, There is no cold calling required. The role involves achieving weekly revenue targets by:
- Inviting parents or the adult learners to a video counseling session
- Conducting a detailed video counseling session with the decision-makers and taking them closer to their decision to purchase
- Looking at the entire sales life-cycle, starting from engaging with parents till final conversion and i.e. enrolment in the program
How is sales at PlanetSpark different?
- High Intent Leads - you get leads after they take a 1-hour demo.
- Extensive Training- you will get extensive instructor training and on-the-job training
- Career Progression - Get fast-track growth in designation and compensation
- Rewards and Recognition- become a star performer and get recognized through the weekly rewards ceremony!
Mission statement for the role:
- Generate revenue by achieving weekly target through consultative inside sales.
Your career path
Working with a fast-growing, the startup provides the opportunity to grow, aggressively up the ladder and assume greater responsibilities and experiences at a very young age. Our meritocratic, performance-based policy identifies and promotes top performers.
- Business development counselor
- Senior business development counselor
- Assistant Manager
- Manager
- Senior Manager
- Associate Director - Associate Vice President - Vice president
Key skills to be successful in the role:
- Excellent communication, interpersonal presentation, and problem-solving skills
- A go better attitude and winning mindset
- Excellent influencing skills and Street smartness
- Performance-driven people who adhere to guidelines set by the organization
What we're looking for?
- We do not look for any specific degree of GPAs. We are open to all those who have a passion for sales and the zeal to grow quickly in their career.
- You should be located in Gurgaon or should be ready to locate to Gurgaon. This is a work-from-office role.
- You should be okay to work 5 days a week with a weekly off on Thursday. Saturday. Sunday are the most important days for your role as maximum customers take their counseling session on these days.
CULTURE SNEAK-PEAK
Apart from doing impactful work together, we ensure that our employees are well taken care of and that they feel strongly about creating confidence across the globe.
BYJU’S is the world's most valuable Ed-tech company and the creator of India’s most loved school learning app which offers highly adaptive, engaging and effective learning programs for students in classes 1-12(K-12) and competitive exams like JEE, NEET, CAT and IAS.
BYJU'S - The Learning App, the flagship product for classes 4-12 was launched in 2015. Today, the app has over 50 million registered students and 3.5 million annual paid subscriptions. With an average time of 71 minutes being spent by a student on the app everyday from 1701+cities, the app is creating a whole new way of learning through visual lessons. It is encouraging students to become self-initiated learners.
The Disney BYJU'S Early Learn App was launched in June 2019, a special Opening from BYJU'S in collaboration with Disney India for students in classes 1-3. In early 2019, BYJU'S also acquired Osmo, a Palo Alto-based maker of educational games to transform the whole online to online learning experience. The apps have been designed to adapt to the Unique learning style of every student, as per the pace, size, and style of learning. BYJU'S is paving the way for new-age, geography agnostic learning tools that sit at the cross-section of mobile, interactive content and personalized learning methodologies. To know more about the company, please download the apps (Available in Play Store & App store) or visit us at https://byjus.com/
Applicant Trainee
Expectation from you: You will begin as an individual contributor, working in a team of go-getters to help spread the Byju’s way of Learning in your city. You would be showcasing the unique features of Byju’s to students and parents in personalized sessions, and will be responsible for mentoring and sales in your designated zone.
Preferred Skill Sets:
Having a keen interest and deep understanding of the Indian education sector.
Interested in mentoring and guiding students.
Having a knack for sales
Good interpersonal and presentation skills.
Academic Qualification: Any Graduation/ Post Graduation (Completed in or before 2021)
Training: All interview selected candidates will become a part of Applicant Training Program
Training program has two Stages:
Stage1: Classroom Training Program (CRT)
Duration: 2 Weeks. Location : At office location (in person)
Post completion of 2 weeks the trainee will be assessed on various parameters. Only qualifying trainees will be moved to Stage 2 (OJT stage) of the program.
Stage 2 : ‘On-the-job’ Training (OJT)
Duration: 4 Weeks. Location : Virtual
Post completion of 4 weeks the trainee will be assessed on various parameters during 4 weeks. Only qualifying trainees will become eligible to be offered as BDAs. (Subject to approval from management). There will be additional performance incentives which will be applicable during the training program.
The training program will be for 6 days a week.The assessment parameters will include performance metrics, capability and quality audits, and feedback from manager/ trainer and HR Team.Upon successfully passing the training program, you become eligible to be offered the role of BDA - Direct Sales (at 10 LPA) or BDA - Inside Sales (at 8 LPA). You will be able to start the job in the offered 'Role location' only after you join the organization as a BDA
STIPEND (ATP): INR 16,667 (CS) (stipend) fixed pay for entire training program (6 weeks) + INR 6,000 (Additional allowance for people whose traineeship (CRT) location is different from the home/current location) + Incentives (upto 10% of revenue generated). Please note the compensation would be adjusted on a pro rata basis based on the number of days you are active in the program.
CTC (BDA - post qualification after training): INR 1000000 (7 lakh fixed pay + 3 lakh performance pay) for Direct Sales and INR 800000 (5 lakh fixed pay + 3 lakh performance pay) for Inside Sales.
Employment Type
Full time
Implementation Consultant
Responsibilities:
- Overall 2+ years of experience in Frappe and ERPNext.
- Candidate should have a good mix of technical and business skills.
- Should have excellent interpersonal and communication skills.
- Should have the ability to lead the technical team in strategy, design and development.
- Primary goal will be to execute erp projects with efficiency and within budget.
Job Requirements
- Thorough knowledge of ERPNext Framework
- Experience in Frappe, ERPNext.
- Experience with workflows, access controls, page layouts, custom objects, custom record types, reports, and dashboards design.
- Experience with Scrum/Agile development methodologies
- knowledge of T-sql is a plus.
- Hands-on experience with frappe installations and troubleshooting.
- Experience with one or more ERPNext Modules like Human Resources, CRM, Buying, Selling, Asset Management, Stock, Buying, Accounting, and Project.
- A combined experience of one or more of the following applications: Sage ERP, Odoo, ERPNext, etc.
Industry Type: IT Services & Consulting
Functional Area: Engineering - Software
Role: Solution Architect
Employment Type: Full Time, Permanent
Education:
B.Tech/B.E. in Any Specialization
M.Tech in Computers
•Candidate should have basic communication and good convincing power.
•Candidate should be comfortable with calling.
•Lead generation, Ability to work in a team or individually as and when required.
•Outstanding problem solving skills.
•Have great interpersonal skills.
•Candidate should have strong organizational skills.
Key responsibilities
· To attend meetings with potential Clients to determine technical and business requirements
and ensuring that all necessary information is collated prior to producing a solution
· Provide technical solutions in a professional manner and to agreed timeframes
· Ability to demonstrate product and technologies effectively to audiences of varied technical
knowledge
· Create and confidently deliver technical presentations internally and externally
· Deliver training on solutions and provide product support to channel partners and internal
stakeholders
· Create internal design configuration documentation including network diagrams with
technical explanations
· Work with Product Management to feedback on issues with current products and provide
input around new products
· Builds productive relationships internally and externally, fostering teamwork by keeping
colleagues updated on activities
· Perform technical development for bespoke solutions as part of a design and development
frame work
· Able to understand business drivers and risks involved to the customer
· Prepare comparison documents against competitors
· Sell technical solutions to the customer with professionalism and enthusiasm
· Provide accurate and timely management information, to include - activity reports, bid
reviews, project forecasts, KPI’s
· Adhere to the Company’s Quality and Business Processes
· To structure and produce compelling sales proposals/commercial and technical
documentation outlining the cost savings and business benefits to clients
· To assume responsibility for running a bid team, where relevant
· Interface with the implementation / project team, articulating customer requirement, to
ensure smooth transition from Sale to Delivery
Responsibilities
-
Build a strong network within ecosystem to identify the top authors and bring them onto the Graphy platform
-
Reach out to creators and build a strong pipeline of creators who could create a Graphy
-
Setup Calls and introduce Graphy as the product and platform to create Graphies
-
Cold call/email prospective leads.
-
Find out interesting ways to source creator leads
-
Find out interesting ways to close Graphers
-
Close Creators to create Graphies
-
Own the GMV from the Graphies closed
-
Serve as the lead point of contact for all Graphers account management matters.
-
Build and maintain strong, long-lasting relationships with Graphers.
Qualifications
-
Should have 3+ years relevant experience in business development or proven experience as category manager or similar role
-
Solid knowledge of category management, business development principles
-
Excellent communication skills
-
Detail-oriented, with the ability to manage multiple projects simultaneously in a demanding, fast-paced environment.
-
Book/Content market knowledge is an added advantage
-
Experience in working in a collaborative team
-
Experience in adding SAAS products is a plus.
-
Experience in Lead management and closure.
Benefits
-
Top of the Market Salary
-
Great learning environment
About Us
Graphy is the all-in-one platform to launch your online school, grow your community, monetize your knowledge and host live cohort-based courses.
The creation of cohort-based courses is open to all content creators, influencers, and educators. Join creators, teachers, and instructors from every industry, share what you know, and make money doing what you love!
You can host free sessions to engage with your audience who might have not subscribed to you yet. Hosting online live sessions will help students understand what they can expect from your course and will get to know you better.
You can check out our website here:
https://graphy.com/" target="_blank">https://graphy.com/
- Advising and selling term and health insurance to interested customers by understanding the customer’s needs in particular and their ability to pay.
- Analyzing and understand customer’s current insurance policies and suggest them with best available plans.
- Keep a track and check on the ongoing transactions with the customers.
- Solving day-to-day issues of customers with respect to their policies to maintain a strong and healthy relationship with them.
- To generate the desire for our product in the Customer’s mind by making them understand the value proposition.
- Successfully create, develop and retain relationships with customers through understanding their needs and explaining the benefits of the policies.
- Doing proper follow-up with the prospective customers and simultaneously converting them into sales.
- RM’s should generate a good pipeline for themselves over a period of time so that it helps them in achieving their daily targets.
- Reaching out to maximum prospective customers from the base assigned and explaining them the insurance plans by providing them with proper presentation on call and simultaneously generating sales and achieving their daily numbers.
- To constantly upgrade with changes, to ensure you provide the most up-to-date product information to the customers.