
Our client is an alumni networking platform for schools, colleges and companies where alumni can signup and connect with each other. The top 1000 alumni networks, with over 2 million people are active on the platform. They are deeply integrated with all social media and helps to build one consolidated and powerful channel to engage with the alumni.
Our client helps to connect with all the alumni communities on the go, Mobile App, Tablet, Website, Mobile Website, Facebook Application as well as email app. Over 80% of the communities have improved their alumni engagement considerably using the company's platform.
This Delhi based social platform based on private alumni network was founded in 2011 by serial entrepreneur and web technology evangelist. They have raised pre-Series A funding from Mohandas Pai and Aspiring Minds to scale its user base, as well as expand geographically, with US being the primary target.
As a Customer Success Manager, You will be Liaising with Colleges & School Alumni engagement teams to gather and understand their requirements.
What you will do:
- Developing a solid and trusting relationship between major key clients and the company by onboarding and managing them.
- Analysing client requirements, manage escalations, and propose features for
- development.
- Developing technical domain expertise and formulate strategies to drive user engagement.
- Forecasting and tracking key account metrics to derive insights and build a - success plan -with the appropriately identified objectives, milestones and metrics needed to achieve them
- Collaborating with the sales team to maximize profit by up-selling or cross-selling
- Designing presentations for client deliverables, presentations & training.
Desired Candidate Profile
What you need to have:
- 1-2 yrs of experience of working in a tech/software company
- Excellent communication and presentation skills to formulate & articulate technical, financial and value points
- Strong technical skills and capabilities to understand business applications, analytics and platform technologies
- Data-driven with exceptional analytical and problem solving skills
- Strong interpersonal skills to create and maintain customer relationship

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Experience Required: 3-4 Years
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Employment Type: Full-time
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We are looking for enthusiastic and curious individuals who want to start their journey in Quality Assurance (Manual / Automation Testing).
If you are someone who wants to learn testing by working on real projects, this internship is a great opportunity.
🔎 Role: QA Intern – Manual / Automation Testing
🌍 Mode: Remote
⏳ Duration: 100 Days Internship
🕒 Working Hours: Flexible (Around 5 hours per day)
📌 What You’ll Work On
• Manual testing of web and mobile applications
• Writing and executing test cases
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• Exposure to basic automation testing tools
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🎁 Benefits
• Hands-on experience on live projects
• Opportunity to learn manual & automation testing
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• Internship Completion Certificate after 3 months
• Flexible remote working environment
💡 Who Can Apply
• Students or freshers interested in Software Testing / QA
• Basic understanding of software or web applications is a plus
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📩 How to Apply
Send your resume or profile to hello[@]thecodershub.co .in.
Start your career in Quality Assurance and gain real industry experience! 🔍✨
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**** Max 15 to 30 Days Notice period*****
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