Our client is an alumni networking platform for schools, colleges and companies where alumni can signup and connect with each other. The top 1000 alumni networks, with over 2 million people are active on the platform. They are deeply integrated with all social media and helps to build one consolidated and powerful channel to engage with the alumni.
Our client helps to connect with all the alumni communities on the go, Mobile App, Tablet, Website, Mobile Website, Facebook Application as well as email app. Over 80% of the communities have improved their alumni engagement considerably using the company's platform.
This Delhi based social platform based on private alumni network was founded in 2011 by serial entrepreneur and web technology evangelist. They have raised pre-Series A funding from Mohandas Pai and Aspiring Minds to scale its user base, as well as expand geographically, with US being the primary target.
As a Customer Success Manager, You will be Liaising with Colleges & School Alumni engagement teams to gather and understand their requirements.
What you will do:
- Developing a solid and trusting relationship between major key clients and the company by onboarding and managing them.
- Analysing client requirements, manage escalations, and propose features for
- development.
- Developing technical domain expertise and formulate strategies to drive user engagement.
- Forecasting and tracking key account metrics to derive insights and build a - success plan -with the appropriately identified objectives, milestones and metrics needed to achieve them
- Collaborating with the sales team to maximize profit by up-selling or cross-selling
- Designing presentations for client deliverables, presentations & training.
Desired Candidate Profile
What you need to have:
- 1-2 yrs of experience of working in a tech/software company
- Excellent communication and presentation skills to formulate & articulate technical, financial and value points
- Strong technical skills and capabilities to understand business applications, analytics and platform technologies
- Data-driven with exceptional analytical and problem solving skills
- Strong interpersonal skills to create and maintain customer relationship
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Job Description
We are looking for a Product Marketing Associate who will streamline our product marketing efforts. You will work closely with the marketing, sales and product teams. You will help research, compile and develop positioning, messaging and communication for marketing and sales.
Responsibilities
Research and manage marketing and sales collaterals
Research and structure content for webpages and landing pages
Create high-quality content for Gumlet in the form of sales/marketing collaterals, email communications, website and landing page copy.
Ideate and help build compelling narratives and messaging for Gumlet across marketing channels
Streamline and overlook lead nurturing campaigns
Organize and track content distribution
Conduct competitive, market and customer research, and build usable insights to further the marketing and sales efforts.
Work on projects to improve and track the middle and bottom of the funnel
Work closely with sales and marketing teams to identify opportunities for new client acquisition.
Skills And Qualification
Work experience as a marketing associate or a similar role
In-depth understanding of marketing fundamentals
Excellent communication skills
Knack for copywriting
Analytical abilities
Education requirements
BE/BTech or equivalent degree.
0.6 - 1 year of core marketing experience, preferably with Tech / Product / SaaS domain companies
Excellent command of the U. S. English (understanding, speaking, and writing).
Position Overview:
We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.
Responsibilities:
● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.
● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.
● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.
● Track and report on key performance metrics related to CRM campaigns and journeys
Ideal Candidate:
● 2-5 years of experience in handling CRM tools
● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc.
-Design and build advanced applications from scratch keeping scalability and performance in mind.
-You’ll be working on our P2P and cryptocurrency exchange platforms to build more features around it.
-Collaborating with various stakeholders to determine software requirements
being a financial product, you’ll be involved in building tools to make our user’s data more secure.
-You will be working on blockchain technologies
-You will help maintain code quality and organization.
-Should be able to work with juniors; help and guide them as needed.
-We expect you to learn about new software technologies, and proactively look for ways to make them better.
#You'll be a good fit if:
-You’ve got 3+ years of development experience and an expert in the Ruby and Rails framework.
-You’re a Hands-on expert who can code, architect/design systems, and understand building highly available and scalable microservices on cloud infrastructure.
-You have a very good understanding of Containers and Container Orchestration Technology such as Docker / Kubernetes and AWS Cloud Platform exposure.
-You’ve hands-on experience in using DevOps tools such as Newrelic, Jenkins, Grafana, ELK, etc
-You’re an expert in writing background tasks, test-driven development.
-You enjoy collaborating with the front-end developers, DevOps, and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
-You’re committed to quality, and your code solves more problems than it creates ;)
Responsibilities
-
Responsible for achieving quarterly and annual sales quota
-
Conducts sales needs analysis with new and prospective customers,
including the development of client-centric product solutions.
-
Generates leads with the support of SDRs by contacting prospective clients through cold reachouts, networking and industry events.
-
Qualifies new leads and determines serviceability of prospects
-
Understands the communication needs of enterprise customers, and
designs solutions to meet those unique business needs.
-
Designs, develops, and delivers sales proposals and presentations on product benefits.
-
Maintains all sales databases necessary to report sales activity and customer information with the support of SDRs
Requirements
-
3-8 years’ experience in similar roles; Experience as Account Executive or Sales
-
Development Representative at any technical product company is a big plus!
-
Flawless communication skills, both written and oral, with extensive public Speaking experience
-
Demonstrated ability to work solo as well as being a productive team member, making outbound reach - outs every day
-
Have a strong work ethic and are eager to learn and make new connections with prospects
• Demonstrated technical capability in developing & designing SaaS products using modern tech
stacks on any cloud computing platform.
• Demonstrate aptitude for learning new technology of ServiceNow quickly.
• Demonstrated Object-Oriented Programming (OOP) skills.
• Experience in any back-end languages (e.g. C#,.Net Java, Python) and JavaScript frameworks
(e.g. Angular JS, React JS, Node JS)
• Experience in any front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery,
Angular JS)
• Strong experience of developing on enterprise platforms.
• Configure Web Services to integrate with external applications using REST and SOAP API calls.
• Experience developing on enterprise platforms.
• Working knowledge of relational databases and SQL, MySQL is preferred.
• Has worked in a successful start-up environment taking product from sprints to a mature stage.
Qualifications & Skills:
• Bachelors/Master’s degree in computer science/ IT engineering or equivalent.
• Min. 3+ years of software development for any SaaS or Enterprise Software Products or
Applications.
• 3+ years of professional experience with a JavaScript framework such as AngularJS & Node.js.
• 3+ years of professional experience building web applications using JavaScript, JQuery & Ajax.
• Effective communicator with both internal & external stakeholders.
• Experience in a highly Agile/scrum environment.
• Prior or any experience of development in ServiceNow or any other cloud computing platform.
• Ability to work in a start-up environment.
At SpringML, we are all about empowering the ‘doers’ in companies to make smarter decisions
with their data. Our predictive analytics products and solutions apply machine learning to
today’s most pressing business problems so customers get insights they can trust to drive
business growth.
We are a tight-knit, friendly team of passionate and driven people who are dedicated to
learning, get excited to solve tough problems and like seeing results, fast. Our core values
include putting our customers first, empathy and transparency, and innovation. We are a
team with a focus on individual responsibility, rapid personal growth, and execution. If you
share similar traits, we want you on our team.
What’s the opportunity?
SpringML is looking for a Top-notch Salesforce Tableau CRM expert. You will play a critical role
in our client engagements using the Salesforce Analytics Cloud platform (Tableau CRM,Einstein Discovery).
You will design and implement highly customized solutions for our customer's business
problems, typically across multiple functions of a customer's organization through data
integration, visualization, and analysis.
Responsibilities:
Translate Business needs to technical specifications
Design and Deploy the Dataflows/Recipes as per the business requirements
Maintain/Support the existing Analytics platforms built using Tableau CRM
Conduct Unit testing and troubleshooting the issues
Create Visualizations using Native Built-in features/SAQL
Implement best security practices
Design the dashboards/Recipes using best practices
Develop/update the technical documentation
Type: Full Time
Location: Bangalore
About Numen (https://numenhealth.com/ ):
Numen Health is a Health-tech company with a goal to reimagine healthcare in India. Through an amalgamation of our healthcare team with the power of AI and the Internet of Things (IoT), we make healthcare easier and accessible through a data-based preemptive approach. Our mission is to facilitate change in the healthcare industry by moving from a reactive approach to a proactive one.
We are a wonderful, young team with experience in scaling up Indian and international businesses from the ground up. We are looking for like-minded and enthusiastic people who are passionate about making a lasting difference and want to help us revolutionize the way healthcare is delivered to a billion Indians!
Our Vision:
To shift the healthcare ecosystem from a ‘Sick-care' approach to a ‘Holistic-healthcare' approach. We aim to do that by enabling doctors and caregivers to move from treating ailments to employing a data-based,
preemptive approach.
About Product:
We offer preventive healthcare programs to individuals to improve their health. These plans are crafted in consultation with their treating doctor and a dedicated care team remotely monitors the progress in real-time. For doctors, Numen is a virtual facility to cater to all of their patient’s needs, remotely.
Why Join?
At Numen, you have the opportunity to make tangible changes to the existing healthcare systems in India making it preventive and affordable. By joining the Numen team, you get to be part of a young, dynamic team that is passionate about making a change and a fast-paced environment with multiple opportunities to learn and grow.
Job Description : - We are looking for a UI/UX Designer to turn our software into easy-to-useproducts for our Customers.
- UI/UX Designer responsibilities include gathering user requirements,
designing graphic elements, and building navigation components.
- He/She will be collaborating to the VP/Product Manager and working closely with the developer
- To be successful in this role, you should have experience with design software and wireframe tools.
Responsibilities :
● Gather and evaluate user requirements in collaboration with product team
● Illustrate design ideas using storyboards, process flows, and sitemaps
● Design graphic user interfaces elements, like menus, tabs, and widgets
● Develop UI mockups and prototypes that clearly illustrate how sites function and look like
● Identify and troubleshoot UX problems (e.g. responsiveness)
● Knowledge of wireframe tools & collaboration tools
● Design flows and experiences that are incredibly simple and elegant
● Contribute to high-level strategic decisions with the rest of the product and executive teams
● Give and solicit feedback from other designers in order to continually raise our bar for quality
● Partner with PMs, engineers and content strategists to oversee the user experience of a
product from conception until launch
● Execute in a fast-paced and highly fluid environment
Desired Skills and Requirements:
● 3+ years of demonstrated experience in creating and implementing UX design
● Proficient in Adobe Creative Suite (specifically Illustrator, InDesign and Photoshop)
● Continued education and research into UX trends and current design strategy and technologies
● Proficient in prototyping tools such as Sketch, InVision, etc.
● Basic HTML5, CSS3, skills are a plus
● Pay strong attention to detail and have a keen eye for aesthetics
● Excellent communication skills and can clearly articulate your ideas, designs, and suggestions
● A portfolio of professional UI/UX design work for both web and mobile platforms
We're looking for someone to join a team dedicated to building performant APIs and backend services that deal with large volumes of data for the company's flagship, global consumer product. Small, high-impact teams require conscious planning and decision-making when it comes to design, architecture, and product features. So, it's essential that you enjoy working in such an environment.
We're a team that cares about simplicity and being able to build reliable, deterministic systems and platforms. Hence, our choice of tooling is usually battle-tested reliable software with a robust test suite.
How we work
- You won't deal with the hustle culture. We're focused on building well-thought-out, stable and reliable software and we try our best to ensure everyone understands the big picture and the immediate goals.
- We work a solid 6-8 hour days and don't slave away 24/7.
- We're a remote engineering team. This makes effective communication extremely important. Our teams have benefitted greatly from good written communication. This includes everything from the product specification to the API spec. We spend a lot of time writing READMEs. As a result our engineers work with greater clarity and planning.
- We deploy several times a day and rely on a good test suite to ensure we're not making life hard for our colleagues.
- We don't expect anyone to know everything, but we are curious and learn along the way.
- We learn about the fitness space and what it means to really be fit and not just Instagram fit.
The Python Backend Engineer position may be a good fit for you if:
- You have 3 (or more) years of experience building and maintaining cloud applications.
- You have built APIs with Python, Flask, Django or FastAPI before.
- You have experience working with relational databases like PostgresSQL or MySQL and have spent time writing SQL queries for large datasets.
- Experience in writing Unit tests with pytest.
- You have worked with Docker, docker-compose.
- Familiarity with the AWS ECS stack.
We want you to care about
- Good object oriented design
- Performant APIs
- Analysing why queries are slow and how to go about improving them.
- Understanding DNS, Load balancing, Caching and Hashing.
- Customer data and privacy.
Our API Stack services use:
- Python 3.8+, Typescript
- FastAPI, Flask, HapiJs
- PostgresSQL, MySQL
- Redis
- Celery
- Pytest, Jest for unit testing.
- Gitlab CI/CD
- Amazon ECS container services