Customer Success Manager

1) Be open to learn new frameworks like Hapi.JS , Typescript , Nest.JS

2) Strong DB concepts , and hands on knowledge on MongoDB , REDIS

3) Experience working with micro-services will be a plus

4) Experience working with JWT and IAM systems will be a plus

5) Experience working with Postman , Swagger will be a plus

6) TDD knowledge is an advantage and also working with Unit Test code and familiar with test code coverage concepts.

7) Strong operating system knowledge is a plus with knowledge of how to manage threads.

8) Working experience with RabbitMQ , Kafka will be a plus

9) Strong knowledge of JS internals is a must.

You can contact me on nine three one six one two zero one three two

About GIGL

Graphic Designer - YouTube Thumbnail Wizard

Location: Remote

Are you a creative powerhouse with an eye for detail? Do you have mad skills when it comes to making YouTube thumbnails that are not only visually appealing, but also tell the story of the video in a single image? If so, we want you on our team!

We're seeking a talented graphic designer with 1-3 years of experience in thumbnail creation using tools like Adobe Photoshop, Illustrator, and Canva. You should also have a good understanding of design elements, color, composition, layouts, and upcoming design trends. Plus, you should be up-to-date on YouTube market trends and target demographics.

As a member of our team, you'll work closely with content writers to bring their vision to life through compelling, clickable thumbnails. You'll also analyze feedback from team leads and come up with strategies to improve your performance. And, of course, you'll stay up-to-date with the latest practices in thumbnail creation.

If you're ready to join a team of like-minded individuals and take your thumbnail-making skills to the next level, apply now!

Job type: Full-time, Regular/Permanent

Salary: INR 15,000-30,000 per month

Benefits:

• Leave encashment
• Paid sick time Schedule:

Are you a motivated individual eager to launch your career in generative AI and learn advanced technologies? Are you a hands-on learner with an interest in large language models and emerging AI technologies? Do you possess the ability to collaborate effectively within a team environment to implement and learn technical solutions?

At Aivar, we're looking for entry-level architects and engineers to learn generative AI techniques and contribute to building innovative solutions under the guidance of experienced professionals.

As an Generative AI/ML Engineer, you'll learn from technology and business teams while developing solutions. You will gain hands-on experience in a fast-paced environment that contributes to innovative AI projects.

Key job responsibilities:

● Learn to implement large language model solutions using Amazon Web Services (AWS)

● Learn Generative AI frameworks (LangChain, LangSmith, HuggingFace)

● Support prompt engineering implementation

● Assist in fine-tuning pipelines for specific use cases

● Learn to build basic generative AI solutions for text and images

● Help implement RAG architectures

● Support MLOps/LLMOps practices

● Document implementations and learnings

● Assist in testing generative AI solutions

Job Title: Assistant Coordinator & CRM Executive

Location: Faridabad

Department: Operations / Customer Relations

Reports To: Director/MD

Job Overview:

We are seeking a dynamic and detail-oriented Assistant Coordinator & CRM Executive to join our team. The ideal candidate will be responsible for supporting day-to-day operational activities, ensuring smooth internal coordination, and managing customer interactions through our CRM system. This role requires strong communication skills, multitasking abilities, and a customer-first mindset.

Key Responsibilities:

Assistant Coordination:

Assist in organizing and coordinating daily operations, meetings, and schedules.

Liaise with different departments to ensure smooth workflow and timely task completion.

Prepare reports, presentations, and other documentation as required.

Follow up on project timelines, task completion, and departmental coordination.

Maintain proper filing, documentation, and tracking of internal communications.

Manage and maintain the company’s CRM database with up-to-date client information.

Handle incoming customer queries, issues, and feedback via calls, emails, and CRM tools.

Track customer interactions and ensure timely follow-up and resolution.

Generate CRM reports and assist in analyzing customer trends and insights.

Support marketing and sales campaigns through CRM-based communications.

Ensure data accuracy and assist in CRM automation processes.

Key Skills Required:

Strong written and verbal communication skills (English & Hindi preferred).

Hands-on experience with CRM platforms (e.g., Zoho, Salesforce, HubSpot) preferred.

Proficient in MS Office (Word, Excel, PowerPoint).

Excellent organizational and coordination skills.

Ability to multitask and prioritize effectively.

Attention to detail and a proactive problem-solving approach.

Educational Qualification:

Bachelor’s degree in Business Administration, Marketing, or a related field.

Experience:

1–3 years of experience in a similar role (Assistant, Coordinator, CRM Executive, or Admin Support).

Work Environment:

6-day working

Office-based role with coordination across departments and client-facing responsibilities.

Key responsibilities:

• Develop features across multiple subsystems within our applications, including collaboration in requirements definition, prototyping, design, coding, testing and deployment
• Understand how our applications operate, are structured, and how customers use them
• Provide engineering support (when necessary) to our technical operations staff when they are building, deploying, configuring and supporting systems for customers
• Participate with the engineering and operations teams to define plans for standardizing, scaling and enhancing our products and the services utilized to deploy/install/release those products
• Participate in interactions with customers as a technical expert for product subsystems
• Investigate, analyze and make recommendations to management regarding technology improvements, upgrades and modifications
• Other duties from time to time as determined by management

Primary Skills : 

React

Redux

Node basics for API integration

Convert design to code

Good HTML CSS

JS Fundamentals

• Candidate should be able to write the sample programs using the Tools (Bash, PowerShell, Python or Shell scripting)
• Analytical/logical reasoning
• GitHub Actions
• Should have good working experience with GitHub Actions
• Repository/Workflow Dispatch, writing reusable workflows, etc
• AZ CLI commands
• Hands-on experience with AZ CLI commands

• Analyzed store space and layout to assess display design requirements
• Take the design brief to record requirements and clients' needs.
• Creativity and imagination – with an eye for design, including color, and excellent 3D drawing awareness
• Great ability to work in teamwork and under pressure.
• Designing 3D design layouts.
• Resolve complex design issues with innovative and practical solutions.
• An extensive understanding of a wide range of design principles and approaches that includes knowledge of current industry trends
• Making adaptations and modifications to the actual site.
• Aptitude to learn new concepts quickly and accept new challenges.
• Display of multiple-tasking ability accompanied by sound judgment.
• Dexterity to prioritise and manage tasks against deadlines and other metrics.
• High level of organisation and attention to detail.

• 4yrs Experience as 3D Designer
• Experience in Retail Design Industry
• Should have good experience with 3Ds Max, V-Ray, Photoshop, Auto Cad, Adobe Illustrator and Corel draw
• Candidate from Delhi / NCR Faridabad or Nearby only
• Someone who is immediate joiner will be highly preferred.
• Graduation
• Note: This is a work from office role (Faridabad, Sector 31)

Skill Requirement:

• People working on implementation/support/development of enterprise reconciliations/cash & liquidity management/payment or core banking software in banks and financial institutions is a must
• Strong technical skills in MS SQL, PL/SQL, SQL Loader, Stored Procedures, (Reporting Service and Integration Service) is a must
• Expertise of any or all of these core areas (Payment systems, ATM, Credit Card, Cash & liquidity, Core Banking, Securities, Confirmations) is a must
• Solid analytical and technical skills with regard to Transaction Lifecycle Management and Fintech software applications
• Client facing experience and experience with international customers strongly preferred
• Self-motivating, able to assume responsibility and work autonomously in a professional manner
• Willingness to travel upto 60 percent
• Willing to join within 30-45 days
• Good organizational skills including the ability to meet deadlines

Broad Job Responsibilities:

• During the first year, focus will be on consultant’s training on the product (technical and functional capabilities) along with handling product support related activities.
• Once the consultant has demonstrated sound capabilities and understanding of the product and its functions, he/she will be engaged in implementation related activities.
• Implementation Consultants help ensure that Transaction Lifecycle Management software applications are implemented and configured in accordance with standard business processes and meet client requirements.
• Consultants work directly with our clients mostly banks and financial institutions and provide guidance, make suggestions on how to best implement the software to provide the most value.
• Implementation Consultants work with Project Managers and other functional departments during the implementation and configuration of software applications,
• Define, develop, and document business requirements to ensure customer needs are captured and delivered
• Author specifications based upon client requirements, including functional test cases, for use in configuring and developing solutions during implementation as well as in custom integrations with other products.
• Build productive customer relationships and take responsibility for customer satisfaction.
• Work independently to complete tasks on time and collaborate with others as part of a team.
• Maintain project deliverables and documentation that can be recreated and leveraged as intellectual capital.
• Support custom integrations to ensure final product meets customer requirements
• Support customer during user acceptance testing cycle by resolving issues, answering questions, and guiding them through the process
• Provide written and verbal status reports to management on project status
• Participate in internal initiatives, e.g., process improvement, product improvement, and identifying best practices
• Own a customer facing project

Additional Skills Preferred:

• Knowledge on technical skills like C, C++, Python Scripting, Web services would be an added advantage
• Familiarity on Shell scripting would be an advantage
• Knowledge on Scripting such as Perl is preferred.

Personal Characteristics:

• Excellent interpersonal, oral and written communication skills.
• Commitment to own personal development
• Self-motivated, approachable, patient and reliable
• Ability to work in a multi-cultural environment

Benefits:

• Excellent opportunity to hone banking process knowledge along with technical skills
• Opportunity to work with a global banking product
• Excellent career growth prospects
• Opportunities to travel

Educational Qualification:

• Bachelor’s degree is a must