Franchisee Manager

 B.S. or above degree in Computer Science or related technical field  Work ethics: As a company and team we expect you to be an expert in your field, within our team – operating alone and as a project team. Projects, tasks, customer scenarios can change each day, so we expect you to be dynamic and self-managed.  As a team, we “lean-in” to support our teammates where and when possible.  The ability to work alone and as a team.  At least 3 years’ experience in an international Enterprise-level customer facing role, ideally in Enterprise Support or as a Technical Consultant.  Proven troubleshooting and problem-solving skills. o Note: we’d appreciate some brief examples to review during interview stages, including examples relating to Python.  Excellent level English, experience of working with Enterprise customers. Be comfortable with delivering presentations to larger audiences  Enterprise infrastructure solution architecture experience o Good knowledge of OAuth 2.0, OpenID Connect and SAML security standards with global identity providers including AADS, ADFS, GoogleID, OKTA , PING o Azure platform experience with related certifications o At least basic knowledge of Python. o Remote software distribution technologies like SCCM/ARD etc. desirable o Windows Application packaging and deployment experience desirable o Windows Virtualisation technologies experience including Citrix, Windows Remote Desktop, App-V, Hyper-V VMware Horizon, Windows Virtual Desktop desirable

Role & Responsibilities

We are building our founding team and are looking for folks who are excited to get their hands dirty in a 0 to 1 journey. If you are expecting a fully working playbook that you can execute upon, Zenskar is probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch and scaling the existing playbook, we would love to hear from you

You will directly work with the founders.

Outbound sales is a critical to generating meetings with qualified prospects. You will lay the foundation for and execute upon our outbound sales strategy.

The primary objective is to generate leads and setup meetings with qualified prospects by optimizing our outbound sales machinery - iterating on channels, messaging, ICP (ideal customer profile), tooling etc.

Provide 24X7X365 NOC Support for Voice related issues

·       SMSC, SMPP, HTTP, HTTPS, SIGTRAN, SS7 experience

·       Knowledge and relevant experience on VPN and messaging nodes (SMSC, Bulk SMS, SMSR, SMS HUB)

·       Manage day to day operations of SMPP SS7 SMS NOC Customer/Vendor/Route/Rate Configuration Management, Trace Capturing & Troubleshooting

·       New clients interconnect and interconnection testing

·       Monitoring of all alarms/alerts/Performance from system and System health checklist for various nodes

·       Monitoring €“ Disk Space, log files, Dumps/logs purging, application up-time

·       Capacity management and reporting in case of possible breach of capacity

·       Answer customer emails/calls and provide timely & high level of service

·       Use a variety of tools (Ethereal/Wireshark, ping, traceroute, browser, etc.) to quickly verify reported events Head to Head testing/configuration with clients

·       Management reporting as per requirement Maintain a good understanding of all NOC processes and implement them appropriately

Skills

●      Telecom industry experience will be an added advantage.

●      Understanding of all selection methods and techniques

●      Average communicator

●      Well-organized

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Roles & Responsibilities :

·        To lead team from front to all the software developers including Interns at b+m India office

·        To upgrade and guide to the entire software developers team with technical solutions and updated technologies from time to time .

·        Participate in the complete lifecycle of projects from inception to deployment to value delivery.

·        Developing best practices to ensure that all projects are delivered on-time, within scope of work.

·        Create a project Management calendar for fulfilling each goal and objective. Developing and monitoring project plans, project schedules, working hours and ensuring project deadlines are met.

·        Escalate all obstacles that cannot be dealt with promptly that could result in project delays.

·        Communicate project status and key issues to stakeholders on a regular basis.

·        Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects (if needed).

·        Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility.

·        Delegate project tasks based on requirement to the team members' ,  individual strengths, skill sets, and as per their experience levels.

·        Attend seminars and training as required improve & maintain proficiency (if needed).

·        Perform other software development related duties like,

     Software development in C# with MS Visual Studio, Developing and designing GUIs in WPF.

     Source code development for libraries (.dll), e.g. for data exchange

     Creating standard interfaces via web service and OPC UA

    Connecting MS SQL database systems for secure data transfer.

Creating VR and AR applications in Unity

● Write Effective Codes In C++, Develop Software For Embedded Systems Based On STM32, NRF
● Support And Improve Existing Software
● Prepare Documentation For The Created Software. Qualifications
● Confident Knowledge Of C++ 17, Object-Oriented Programming, Embedded Software Development
● Proficiency With Microcontrollers Of The STM32 And / Or NRF Series
● Experience With RTOS
● Familiarity With Git, Linux
● Technical English
● Knowledge Of Python As An Advantage
● Any Experience With UAS \ UAV \ Drones is much appreciated

What you need to have: