Cutshort logo
Loop AI logo
Customer Success Manager
Customer Success Manager
Loop AI's logo

Customer Success Manager

Vinod P's profile picture
Posted by Vinod P
2 - 5 yrs
₹18L - ₹24L / yr
Remote only
Skills
SaaS
Customer Success
Customer Retention
Onboarding

ABOUT Loop AI:


LoopAI is a fast-growing early stage startup led by VCs, executives and repeat entrepreneurs who are building the US's first "Delivery Intelligence Platform" a smart operator to manage your 3P Delivery Business. Loop AI's platform provides instant visibility all the operational metrics and helps structure your finances, accounting using AI. LoopAI's customers are seeing 10X ROI from the engagements. We are working with some of the large brands in the US on track to manage 0.5$B payouts.


LoopAI has grown 3x month on month for the past 4 months, counting more than 5000 Locations by end of the year. Including 2 of the world's top-10 virtual brands, 2 of the top-10 CPA firms in the US.


We process a Million Orders every month and store TerraBytes of data to build our intelligence platform


SUMMARY :


LoopAI is looking for a talented Customer Success Manager with a focus on RESTAURANTS who will manage a book of customer business. The Customer Success team serves as subject matter experts, trusted advisors, and advocates to Loop's customers. You will drive the continued success of our customers while helping to build a world-class Customer Success function. You will engage with accounts managing customers' needs ensuring product adoption and revenue retention.


A successful candidate will be highly strategic, analytical, resourceful, customer-focused, team-oriented, and will have an ability to work under time constraints to meet deadlines. We are looking for someone with a proven track record of managing a diverse set of customers while helping to build customer success programs in a SaaS startup company.


If you are looking to grow your career in AI based products Loop is the exact location you are looking for


RESPONSIBILITIES :


- Own onboarding, nurturing, retention, up-selling and ongoing success for all customers


- Refine the customer journey, design listening points and define/refine the segmentation of customer base to ensure highly efficient alignment of resources


- Engage actively in client discussions to position the value of our solution


- Partner with cross functional teams to ensure customer feedback is incorporated into the product roadmap


REQUIREMENTS:


- Deep understanding of the Customer Success function


- Incredible precision, attention to detail, and organization skills


- 3+ years of customer success experience


- Demonstrated experience in presenting complex data in understandable ways to address customers business questions


- Demonstrated experience using analytical tools to measure performance, determine improvements and innovations, and make adjustments accordingly


- Entrepreneurial spirit, a self-starter, who is internally driven to make an impact on both the customer and a growth directed organization


- Experience working with cross-functional teams and projects


- Aptitude for being organized with flexibility to deliver results in a fast-paced environment


ADVANTAGES:


Proven ability to leverage business intelligence and analytics tools to perform analyses and measure the impacts of your initiatives on key metrics such as activation, adoption and retention.


Experience with Restaurants is required


WHY JOIN Loop AI?


Join a rocketship! We are pioneers of a new market that we are creating


- Take a central and critical role at Placer.ai


- Work with, and learn from, top-notch talent


- Competitive salary


- Excellent benefits


- Fully remote

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Loop AI

Founded :
2022
Type :
Product
Size :
0-20
Stage :
Raised funding

About

Streamlined Delivery Intelligence for Today's Leading Food Brands: Proud partners with major US dining titans such as Starbird, Mixt, Dave's Hot Chicken, Halal Guys, and more. Currently serving in over 5,000 locations, we're poised for an explosive growth trajectory.



Founders


The team is made of Staff engineers, Senior Managers with a combined 25+ years of experience in Google, Uber, Flipkart and ShareChat.


Sundar is an IITM CS Graduate. Previously, he built Traffic Models, Driver positioning algos that power ETAs for Uber, led teams that built the RecSys for Moj(Indian equivalent of TikTok with >100M users), and represented India in ACM ICPC World Finals.


Anand is a Bits Pilani CS Graduate. Previously he has worn hats including building the first supply chain management of Flipkart in 2012 and being in the first 100 eng, running a FinTech startup for 1.5 years, managing large teams eng at Uber and building the pickup experience for Uber.


Vinod is a Bits Pilani EE Graduate. Previously he was a senior manager at Google managing data science,analytics and operations functions for products across several verticals like assitant,search, trust.


🌐 LoopKitchen

🔗 View our update on LinkedIn

Read more

Tech stack

skill iconPython
chatgpt
Artificial Intelligence (AI)

Company social profiles

N/A

Similar jobs

Ahmedabad, Pune, Indore, Bharuch, Ankleshwar, Bengaluru (Bangalore)
3 - 15 yrs
₹4L - ₹8L / yr
Sales
project sales
Business Development
building material sales
laminates sales
+5 more

Job Title: Sales Manager – Building Materials

Location: Ahmedabad, Pune, Indore, Bangalore, Ankleshwar, Bharuch, Dahej

Experience Required: Minimum 4+ years in Building Material Sales

Salary: 4-8 LPA

 

About the Role

We are seeking a result-driven Area Sales Manager with proven experience in the Building Material industry (Trading segment). The candidate should have strong relationships with architects, builders, interior design firms, and contractors to drive business growth across assigned territories.

 

Key Responsibilities

·         Develop and execute sales strategies to achieve revenue targets in assigned regions.

·         Build and maintain strong relationships with architects, builders, interior firms, and channel partners.

·         Identify and onboard new clients, projects, and trading opportunities in the building materials sector.

·         Conduct regular client meetings, presentations, and product demonstrations.

·         Monitor market trends, competitor activities, and suggest business strategies.

·         Manage distributor and dealer networks for smooth supply chain and timely order fulfillment.

·         Collaborate with internal teams for pricing, credit management, and customer service.

·         Ensure regular reporting on sales performance, forecasts, and key market insights.

 

Key Requirements

·         Graduate / MBA with minimum 4+ years of experience in Building Material Sales (Trading segment).

·         Strong exposure to working with architects, builders, interior firms, and contractors.

·         Excellent communication, negotiation, and relationship management skills.

·         Proven track record of meeting and exceeding sales targets.

·         Willingness to travel extensively within assigned locations.

 

Preferred Candidate Profile

·         Previous experience in tiles, sanitaryware, paints, plywood, hardware, or related building materials.

·         Strong local market knowledge in Delhi NCR and Ludhiana regions.

·         Ability to handle multiple accounts and drive both B2B and B2C sales.


Mail updated resume with current salary-

Email: etalenthire[at]gmail[dot]com

Satish: 88O 27 49 743

Read more
Sanguine Global
at Sanguine Global
11 recruiters
Sonika Arora
Posted by Sonika Arora
Bengaluru (Bangalore)
2 - 10 yrs
₹10L - ₹20L / yr
DFT
JTAG
MBIST
ATPG

Job Specification

  1. Experience in JTAG, MBIST , Scan Compression, ATPG, Fault Simulation.
  2. Experience with industry ATPG tools Synopsys Tetra MAX, Cadence Encounter Test or
  3. Mentor Fast Scan ATPG tools Synopsys DFT scan insertion.
  4. Experience with industry simulation tools such as VCS, ModelSim, NC Verilog etc.
  5. Pattern Simulation with and without timing annotation & debugging
 
Read more
Recro
at Recro
1 video
32 recruiters
Sreha Prasad
Posted by Sreha Prasad
Remote, Bengaluru (Bangalore)
3 - 6 yrs
₹7L - ₹20L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
Mongoose
skill iconExpress
MySQL
+4 more

Key Responsibilities:

  • Rewrite existing APIs in NodeJS.
  • Remodel the APIs into Micro services-based architecture.
  • Implement a caching layer wherever possible.
  • Optimize the API for high performance and scalability.
  • Write unit tests for API Testing.
  • Automate the code testing and deployment process.


Skills Required:

  1. At least 3 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
  2. Excellent hands-on experience using MySQL or any other SQL Database.
  3. Good knowledge of MongoDB or any other NoSQL Database.
  4. Good knowledge of Redis, its data types, and their use cases.
  5. Experience with graph-based databases like GraphQL and Neo4j.
  6. Experience developing and deploying REST APIs.
  7. Good knowledge of Unit Testing and available Test Frameworks.
  8. Good understanding of advanced JS libraries and frameworks.
  9. Experience with Web sockets, Service Workers, and Web Push Notifications.
  10. Familiar with NodeJS profiling tools.
  11. Proficient understanding of code versioning tools such as Git.
  12. Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
  13. Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
  14. Experience building a large-scale social or location-based app.


Read more
Reqroots
at Reqroots
7 recruiters
Dhanalakshmi D
Posted by Dhanalakshmi D
Bangalore
4 - 7 yrs
₹8L - ₹12L / yr
skill icon.NET
ASP.NET
skill iconC#
Web API

We are looking for "Sr.Software Engineer (API)" for Reputed Client @ Bangalore Permanent Role.

Experience: 5 - 7 Yrs

1.Roles & Responsibilities:

• Design, develop, and unit test applications in accordance with established standards.  

• Preparing reports, manuals and other documentation on the status, operation and maintenance of software.  

• Analyzing and resolving technical and application problems  

• Adhering to high-quality development principles while delivering solutions on-time and on-budget  

• Providing third-level support to business users.  

• Compliance of process and quality management standards  

• Understanding and implementation of SDLC process

2.Technical Skills:

Primary Skills

• 2+ years of experience in Web API, C#.Net, OOPS and Entity framework

• Minimum 1+ years of experience on Web Application development HTML, CSS, JavaScript/JQuery, Entity framework and Linq Queries

• Must have a good exposure on query writing and DB management for writing stored procedures/ user-defined functions

Secondary Skills

• Experience in analysing existing code and debugging.

• Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)

• Proven experience of delivering on-time and with quality

• Should have good unit testing skills to review his own development and identify all the defects and get it fixed before releasing the code

Desired Skills

• Should have experience in developing ERP applications or Database Intensive Data Entry applications. 

• Been on a same role for a period of 2 years or more

• Hands on experience of configuration management and version maintenance

• Prior experience of working in the shipping domain

• Should be able to understand the Functional Specifications and Technical Specifications and develop the application as per the specification provided.

• Full stack developers with experience in Developing products with Angular and C# APIs, from ground-up will be a plus.

3.Abilty:

• Excellent Communication Skills

• Good conceptualization skills

• Strong Visualization ability

• Analytical ability

• Quality Oriented

• Problem solving

4.Educational Qualification:

BE/B-Tech/MCA/ M.Tech

Read more
Etymon Technologies Pvt. Ltd
Krunal Gosai
Posted by Krunal Gosai
Ahmedabad
4 - 9 yrs
₹5L - ₹15L / yr
skill icon.NET
ASP.NET
skill iconC#
ASP.NET MVC
Entity Framework
+8 more

We are seeking a skilled and enthusiastic .NET Core Developer to join our dynamic team. As a .NET Core Developer, you will play a crucial role in designing, developing, and maintaining high-quality software solutions using the latest Microsoft technologies.

Read more
Zeus Learning
at Zeus Learning
16 recruiters
Diana Mahimkar
Posted by Diana Mahimkar
Mumbai, Navi Mumbai
2 - 4 yrs
₹7L - ₹15L / yr
Interaction Design
User Experience (UX) Design
Wireframing
skill iconAdobe XD
Prototyping
1. Conceptualizing and defining learning product features
2. Architecting information, wireframing, and prototyping with interaction flows
3. Asking smart questions and championing new ideas
4. Developing delightful experiences with creative flair 
5. Diagnosing design problems and devising elegant solutions
6. Translating high-level explicit and latent requirements into functional user interfaces
7. Presenting designs and articulating design decisions
8. Communicating design rationale and maintaining consistency throughout the project
9. Executing designs as a part of software development teams

Requirements:
Good working knowledge of Adobe XD
Pay attention to details
Distill simplicity from complex user requirements
Excellent verbal, written, and communication skills

Experience in the E-Learning domain is preferable but not essential
Read more
wcities
at wcities
1 recruiter
Chetna Thannirbhavi
Posted by Chetna Thannirbhavi
Mumbai
2 - 6 yrs
₹6L - ₹9L / yr
skill iconObjective C
skill iconSwift
skill iconiOS App Development
Xcode

Job Description: IOS developer 

 

- Collaborate with a team to define, design, and ship new features

 

- Identify and correct bottlenecks and fix bugs

 

- Help maintain code quality, organization, and automatization

 

Skills :

 

- Proficient with Objective-C or Swift 4/5 (depending on project requirements), and Cocoa Touch

 

- Experience with iOS frameworks such as Core Animation,MapKit, etc.

 

- Experience in the implementation of cocoa pods and third-party libraries and maintenance.

 

- Experience in the creation of provisioning profiles and deploying the app to the Appstore.

 

- Experience with offline storage, threading, and performance tuning

 

- Experience with UI design layouts, advanced auto layouts.

 

- Familiarity with RESTful APIs to connect iOS applications to back-end services

 

- Knowledge of other web technologies and UI/UX standards

 

- Understanding of Oops concept, Apple's design principles, and interface guidelines

 

- Knowledge of low-level C-based libraries is preferred

 

- Experience with performance and memory tuning with tools (such as Instruments and Shark, depending on project needs)

 

- Familiarity with push notifications, local notification.

 

- Knack for bench-marking and optimization


Interested Candidates please share your resume at hratwcities.com

Read more
Vendor To Pay Private Limited
Somil Nanda
Posted by Somil Nanda
Bengaluru (Bangalore)
4 - 8 yrs
₹8L - ₹12L / yr
skill icon.NET
ASP.NET
ASP.NET MVC
skill iconC#
RESTful APIs

Experience –

  • 4-7 years of experience working on .Net Technologies ( Core , C# )

Key Duties & Responsibilities -

  • Write clean, scalable code using .NET programming languages
  • Development, maintenance and production support of existing products
  • Understand business requirement and come up with design and solution.
  • Remain up to date with the terminology, concepts and best practices for coding web and mobile apps

Skills required

  • Strong knowledge of .NET Technologies such as Dot Net Core, C#
  • Experience in building API Programming REST-based services and/or applications with Event-Driven Microservices Architecture
  • Good understanding of Design Patterns and Principles
  • Working knowledge of Relational Database, SQL, and ORM technologies (Entity Framework Core, Hibernate) with extensive DB experience in writing SQL and NoSQL queries, SQL statements / SQL Injection, and Change Data Capture (CDC)
  • Experience in test-driven development with experience in writing effective unit testing using XUnit
  • Clear understanding on CI/CD pipeline [QA/UAT/PROD environments]
  • Experience with using GitHub , VSTS for Source control.
  • Demonstrated problem solving, analytic, and troubleshooting skills
  • Ability to multi-task and manage time effectively
Read more
Blok
at Blok
1 recruiter
Shoa Khan
Posted by Shoa Khan
Remote only
3 - 8 yrs
₹10L - ₹25L / yr
Agile/Scrum
Certified Scrum Master (CSM)
Certified Scrum Professional (CSP)
Kaizen
Introduction

Are you passionate about using technology to make people's lives better? Are you interested in becoming a part of one of the hottest trends in the world of start-ups today? Are you excited about joining the online ultra-fast grocery delivery service business pioneer and driving the trend forward? Then this may be the right opportunity for you.

 

Role and Responsibilities

  1. Ensures correct adaptation of Agile practices at the team level.
  2. Coaches the Product Manager on Product Backlog management.
  3. Leads the team to remove impediments to reach the sprint goal.
  4. Organizes the agile rituals and ceremonies, and makes sure that it is applied correctly within the team. If necessary, facilitates these rituals.
  5. Guides the team in organizing motivational and inclusive events.
  6. Supports onboarding of the new people who joined the team.
  7. Guides the team for continuous improvement (Kaizen).
  8. Responsible for the correct flow of the team’s processes and workflow.
  9. Helps the team visualize its performance, impediments, and processes.

    Requirements
  1. BTech or MTech degree in engineering or relevant fields
  2. Having deep knowledge in the Agile mindset.
  3. Experience in working and applying Agile for a minimum of 2 years in a software development team is required (Scrum Master role is preferred).
  4. Confidence in working with multiple Agile teams.
  5. Strong communication, interpersonal and mentoring skills.
  6. Excellent analytical thinking, problem-solving, and facilitation skills.
  7. Excellent command of written and spoken English.
  8. Certification of the following is a plus: PSM, PSPO, PSK, PAL, PMI-ACP, etc.

    Who You Are
  1. Passionate about technology, processes, and making an impact.
  2. A perpetual learner, who stretches their boundaries and enjoys new ideas.
  3. A doer who takes initiative to help the teams achieve their goals regardless of boundaries, and works well in a team.
Read more
Uber
at Uber
1 video
10 recruiters
Swati Singh
Posted by Swati Singh
Bengaluru (Bangalore)
9 - 15 yrs
₹50L - ₹80L / yr
Big Data
skill iconLeadership
Engineering Management
Architecture
Minimum 5+ years of experience as a manager and overall 10+ years of industry experience in a variety of contexts, during which you've built scalable, robust, and fault-tolerant systems. You have a solid knowledge of the whole web stack: front-end, back-end, databases, cache layer, HTTP protocol, TCP/IP, Linux, CPU architecture, etc. You are comfortable jamming on complex architecture and design principles with senior engineers. Bias for action. You believe that speed and quality aren't mutually exclusive. You've shown good judgement about shipping as fast as possible while still making sure that products are built in a sustainable, responsible way. Mentorship/ Guidance. You know that the most important part of your job is setting the team up for success. Through mentoring, teaching, and reviewing, you help other engineers make sound architectural decisions, improve their code quality, and get out of their comfort zone. Commitment. You care tremendously about keeping the Uber experience consistent for users and strive to make any issues invisible to riders. You hold yourself personally accountable, jumping in and taking ownership of problems that might not even be in your team's scope. Hiring know-how. You're a thoughtful interviewer who constantly raises the bar for excellence. You believe that what seems amazing one day becomes the norm the next day, and that each new hire should significantly improve the team. Design and business vision. You help your team understand requirements beyond the written word and you thrive in an environment where you can uncover subtle details.. Even in the absence of a PM or a designer, you show great attention to the design and product aspect of anything your team ships.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos