UI/UX Designer

Job Title : ServiceNow Analyst - Configuration Management Database (CMDB) & Discovery

Experience : 5+ Years

Location : Gurgaon (Onsite)

Type : Full-Time

Work Schedule : 5 Days Working

Job Summary :

We are looking for an experienced ServiceNow Analyst - to manage and optimize the Configuration Management Database (CMDB), Discovery, and Service Mapping processes.

The ideal candidate will have strong expertise in ServiceNow Discovery, infrastructure mapping, and backend integration.

Mandatory Skills : ServiceNow CMDB, ServiceNow Discovery & Service Mapping, ITSM processes, API integration, Infrastructure understanding (on-prem/cloud), Data governance, ITIL fundamentals, Troubleshooting, and Configuration management.

Key Responsibilities :

• Manage and maintain CMDB integrity and accuracy.
• Administer ServiceNow Discovery and Service Mapping tool.
• Design, deploy, and troubleshoot infrastructure mapping (on-prem/cloud).
• Implement data governance, audit, and reconciliation procedures
• Collaborate with cross-functional IT teams to resolve mapping/discovery issues.
• Generate reports, dashboards, and documentation for configuration management.

Required Skills :

• 5+ Years of experience in ServiceNow.
• 3+ Years in Discovery & Service Mapping.
• Strong understanding of CMDB, APIs, infrastructure components.
• ITIL Foundation certification preferred.
• Excellent communication and problem-solving skills.
• Experience working in agile and collaborative environments.

Detailed Responsibilities

• Manage each project's scope and timeline
• Coordinate Sprints, Retrospective meetings and daily stand-ups Coach team members in Agile frameworks
• Facilitate internal communication and effective collaboration
• Be the point of contact for internal / external communications
• Work with product owners to handle backlogs and new requirements
• Resolve conflicts and remove obstacles that occur Help teams implement changes effectively
• Ensure deliverables are up to quality standards at the end of each
• Sprint Guide development teams to higher scrum maturity
• Help build a productive environment where team members 'own' the product and enjoy working on it. 

• Strong Podcast, Content & Media Manager profile
• Mandatory (Experience 1): Must have 5+ YOE in Podcast production, managing influencers and celebrity collborations
• Mandatory (Experience 2): Must have very strong exposure to Finance, Lifestyle and Tech-Industry
• Mandatory (Experience 3): Must have managed a team of podcast production units (Video, Content, Partnerships etc)
• Mandatory (Skill 1): Strong knowledge of AI tools for content generation, scripting, voiceover & promotions

Manual Tester with Airlines Cargo domain experience

•       Experience: 5–12 Years

•       Locations: Chennai, Bangalore, Trivandrum, Cochin

•       Notice Period: Immediate to <30 days

Skillset and Responsibilities of Agile QA

Skillset:

• Experienced test analyst or consultant with 6-10 years of experience in software testing

• Robust knowledge and prior experience in Airline Cargo domain

• Prior work experience in Agile scrum or SAFe 

• Experience in requirement understanding and user story grooming 

• Ability to understand the functionality of the application under test

• Testing Tools: Microfocus ALM, JIRA, ReadyAPI, Enterprise Architect

• Prior experience in backend service testing with ReadyAPI or Postman, API debugging/root cause analysis

• Working knowledge of microservice architecture and cloud database

• Working knowledge of CI/CD pipeline (GIT etc)

• Working experience in defect management process and tools 

• Working knowledge or experience in automation tools (Cypress, Selenium) will be nice to have

 Responsibilities:

 • Define the functional and technical approach to the implementation of the tests

• Help estimate the scope and size of the testing effort for each user story/product backlog within the PI Planning

• Analyze user stories and design/develop Test Models and Test cases

• Review test model and test cases with BA / Product Owner

• Develop backend test suites in readyAPI for user story testing 

• Identify frontend regression test cases and handover to TA team for automation

• Develop and maintain automated test suites for microservices 

• Execute automated backend regression test suites in pipeline for iterations and PROD releases

• Analyze of test results, defect logging and retest

• Work closely with developers to assess and advise on testability

• Test throughout the sprint

• Work collaboratively and productively with the product owner /Business owner and the customer to form acceptance criteria, Help to define definition of done (DoD)

• Present tested feature within iteration reviews and system demos 

• Attend and actively participate in PI Plannings  

• Participate all sprint planning , pre- and post sprint release ceremonies

• Meet with developers and BAs for short hand-off demonstrations and share the iteration demos with the devs 

• Attend sprint retrospectives and ART retrospectives 

• Help in Determining and advising which tests should be automated at which layer

• Help the developers or the TA team in writing automated tests and analyze the results of the automated tests

HTML, CSS, Javascript, UI Prototyping, Photoshop, Illustrator, Corel Draw, Adobe

Must Knowledge of Adobe XD.

Experience: 3-5 Years Experience

• Strong at Core Java and OOPs concepts

• Exposure to Spring, Spring Boot and Spring Security
• Exposure to implementation of RESTful APIs
• Exposure to programming using Queues and No SQL database
• Good understanding about JavaScript, JQuery and HTML
• Good understanding about Data Structures and Multithreaded Programming
• Good understanding about Design Patterns
• Good understanding about Standard and Secure Coding practices

This person MUST have: 

- BE Computer Science, MCA or equivalent 

- Extreme CSS skills 

- Experience with ReactJS or NextJS is a MUST 

- Strong communication skills 

- A strong passion for writing simple, clean and efficient code. 

- Sound knowledge of clean code, no unused code, optimized code and more. - Always starting with a document and then implementing in a systematic and organized manner 

- Past experience as a frontend developer building modern JavaScript-based web applications - Excellent verbal and written communication, teamwork, decision making and influencing skills. 

Experience: 

- Min 3 year experience 

- Not more than 15 year experience. 

- Startup experience is a must. 

Location 

- Remotely, anywhere in India

Timings: 

- 40 hours a week but with 4 hours a day overlapping with client timezone. Typically clients are in California PST Timezone. 

Position: 

- Full time/Direct 

- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc. 

- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.