Customer Operational Account Management:
The Customer Success Manager (CSM) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.
Take ownership of customers’ operational needs and steward throughout the organization as required.
Identifying and recommending resolutions to all Customers’ issues enabling the Customer to place 100% of Customer business on the Company’s products and Services.
On-going support for advanced or escalated questions/issues/problems.
Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty.
Act as a product expert and assist clients in achieving maximum ROI through consultation, training, and analysis for the Company’s customers including but not limited to: Being a Subject Matter Expert on assigned products and services. Post-training assessment review and recommendations. Communication of all system enhancements. Prepare clients for upcoming releases and ensure they are current on available functionality and how it can meet their needs. Adherence to Internal and Industry Risk and Compliance rules and responsibilities. Responsible for assuring the Company’s compliance with its obligations under the Partner Agreement and the Service Level Agreement as it relates to his/her customers. Maintain an understanding of the market and industry dynamics, including applicable regulations.
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We are looking for a Frontend Developer who would be working on the bleeding edge of technologies.
We work primarily with React, Typescript and Redux.
Responsibilities:
• Understand why a particular design was chosen and code accordingly
• Will have to deliver clean bug-free unit tested code with minimal guidance
• Strive for continuous improvement by refactoring and applying best practices
• Learn and adapt to new technologies as necessary.
Requirements:
• Must be proficient in React, Redux, Redux Toolkit and Typescript
• Used Typescript for React Components
• Unit Testing, Component Testing, and Custom React hook tests with React Testing Library
• Integration Tests with Cypress
• Data Fetching libraries like Axios, React Query, RTK Query etc.
• Should have maintained React Components with Storybook.
• Experience contributing to open-source software will be preferred
• Used various CSS stylings methods like CSS Modules, LESS, SCSS, Tailwind, Styled Components,
Emotion etc.
• Should understand Git
• Ability to work in a fast-paced and dynamic work environment
• Exceptional interpersonal skills and demonstrated leadership abilities
Work Location: Bangalore
Work Mode: Work from Office
Benefits: Best in the Industry Compensation, Friendly & Flexible Leave Policy, Health Benefits, Certifications
& Courses Reimbursements, Chance to be part of rapidly growing start-up & the next success story, and many more.
MLSecured(https://www.mlsecured.com/) an AI GRC (Governance, Risk, and Compliance) is Hiring! a Backend Software Engineer 🚀
Are you a passionate Backend Software Engineer with experience in Machine Learning and Open Source projects? Do you have a strong foundation in Python and Object-Oriented Programming (OOP) concepts? Join us at MLSecured.com and be part of our mission to solve AI Security & Compliance challenges! 🔐🤖
What We’re Looking For:
👨💻 1-2 years of professional experience in Backend Development and Open Source projects contribution
🐍 Proficiency in Python and OOP concepts
🤝 Experience with Machine Learning (NLP, GenAI)
🤝 Experience with CI/CD and cloud infra is a plus
💡 A passion for solving complex AI Security & Compliance problems
Why Join Us?
At MLSecured.com, you'll work with a talented team dedicated to pioneering AI security solutions. Be a part of our journey to make AI systems secure and compliant for everyone. 🌟
Perks of Joining a Fast-Paced Startup:
🚀 Rapid career growth and learning opportunities
🌍 Work on cutting-edge AI technologies and innovative projects
🤝 Collaborative and dynamic work environment
🎉 Flexible working hours and full remote work options
📈 Significant impact on the company's direction and success
We are seeking a Production Support Engineer to join our team.
Responsibilites:
- Be the first line of defense for production and test environment issues.
- Work collaboratively with the team to identify, manage, and resolve ongoing incidents.
- Troubleshoot and connect with appropriate teams to effectively triage issues impacting test and production environments.
- Understand system architecture, upstream, and downstream dependencies to enable effective participation in triage and restoration activities.
- Perform systems monitoring of applications within the IRS domain after service restoration and post patching, maintenance, and upgrades.
- Create necessary service tickets and ensure tickets are routed to the appropriate technical teams.
- Provide weekend support for various activities including patching, release deployments, security updates, and 3rd party updates.
- Keep up with info alerts, patching alerts, and delivery partners' activities.
- Update stakeholders to plan for upcoming maintenance as well as alert them about service issues and restoration.
- Manage and communicate about upcoming maintenance in the test environment on a daily basis.
- Liaise with various stakeholders to gain approval for alert communications, including confirmation before an all-clear communication.
- Work closely with testing and development teams to prepare for infrastructure updates and release readiness.
- Submit Application Redirects tickets for planned maintenance after gaining approval from management.
- Participate in analysis and improvement of system performance.
- Host daily operational standup.
- Provide additional support to existing production support procedures and process improvements.
- Provide regular status reports to management on application status and other metrics.
- Collaborate with management to improve and customize reports related to production support.
- Plan and manage support for incident management tools and processes.
Requirements:
- Bachelor's Degree in computer science, engineering, or related field.
- AWS Cloud certification.
- 3+ years of relevant IT work experience with cloud experience.
- Knowledge of Java and microservice development and deployments.
- Understanding of the business processes behind applications.
- Strong analytical, problem-solving, negotiation, task and project management, and organizational skills.
- Strong oral and written communication skills, including process documentation.
- Proficiency in Microsoft Office applications (Word, PowerPoint, Excel, and Project).
- Proficiency in knowledge of computer systems, databases, and SharePoint.
- Knowledge of Splunk and AppDynamics.
Benefits:
- Work Location: Remote
- 5 days working
You can apply directly through the link: https://zrec.in/gQWFK?source=CareerSite
Explore our Career Page for more such jobs : careers.infraveo.com
- Identifying potential clients through market research
- Making calls to generate leads, and helping to develop lead generation strategies
- Communicating with clients, answering questions, and scheduling presentations and follow-ups
- Assisting the sales department, which may include participating in meetings, managing email campaigns, and making cold calls
- Maintaining databases
- Contributing to data analysis to develop lead generation strategies
- Compiling weekly and monthly reports on key accounts, monitoring inventory and sell-through, and submitting recommendations
About Propacity:
Propacity is a leading real estate company committed to transforming the real estate landscape through innovative technology and data-driven solutions. Our mission is to empower stakeholders in the real estate ecosystem with cutting-edge tools and insights. We are seeking a passionate and creative Content Writer Intern to contribute to our dynamic marketing team.
Responsibilities:
Content Creation:
-Collaborate with the marketing team to produce compelling and informative content for various platforms, including blogs, articles, social media, and website copy.
-Conduct in-depth research on real estate industry trends, market analysis, and related topics.
SEO Optimization:
-Work closely with the SEO team to optimize content for search engines and improve organic visibility.
-Implement best practices for keyword usage and on-page SEO.
Social Media Engagement:
-Assist in the creation and scheduling of engaging social media content.
-Monitor social media channels for industry trends and contribute to relevant conversations.
-Cross-Functional Collaboration:
-Coordinate with design, product, and data analytics teams to ensure content aligns with brand guidelines and messaging.
-Participate in brainstorming sessions to generate creative ideas for content campaigns.
Data Analysis:
-Utilize analytics tools to track and analyze the performance of content.
-Provide insights and recommendations based on data to enhance content effectiveness.
-Professional Development:
-Stay informed about industry developments, content marketing trends, and emerging technologies.
-Actively seek feedback and incorporate it into continuous improvement.
Requirements:
-Currently pursuing a degree in Marketing, Communications, Real Estate, or a related field.
-Exceptional written and verbal communication skills.
-Strong creative thinking and storytelling abilities.
-Ability to work independently and collaboratively in a remote or office setting.
-Basic understanding of SEO principles and content optimization.
-Familiarity with social media platforms and trends.
-Proficiency in Microsoft Office and/or Google Workspace.
Benefits:
-Hands-on experience in content creation and marketing within the real estate and technology sectors.
-Exposure to a fast-paced and innovative work environment.
-Mentorship and guidance from experienced professionals.
-Networking opportunities within the real estate and tech industries.
Job Location: Kharadi, Pune.
Roles and Responsibilities
· Supports customers by providing helpful information,
· Overseeing the customer service process.
· Resolving customer complaints brought to your attention.
· Answering questions, and responding to complaints.
· Maintaining a pleasant work environment for your team
· Conducting quality assurance surveys with customers and providing
feedback to the staff.
· Possessing excellent product knowledge to enhance customer suppor
· Handling Customer concerns and complaints in a timely manner
· Informing Customers of upcoming promotions, offers, updates and
much more
· Courier Tracking, contacting courier people, give a feedback to
customer
· Semi Voice process
AppBroda Tech is a company founded by 2 BITSians with a simple mission statement - “App
Business Made Easy”. We are building a SaaS company focused on the needs of SMB App
Developers from around the world. This is a $15+ Billion opportunity which is ripe for
disruption especially with increasing internet penetration, adoption and digitization of
businesses. We are profitable from Day-1 and are already growing at breakneck speeds and
solving some really hard problems. Since the beginning back in June 2021, we have scaled
ourselves already to a 50+ membered organisation with employees from 3 countries and
expanding further..
AppBroda is looking to hire a TAM who can work on multiple projects at once which involves
a combination of both technical and business skills in the AdTech industry working with one
of the largest app publishers across the globe as their first POC.
JD:
- Understand potential clients' technical infrastructures, ad monetization
implementation and perform initial or secondary investigations in order to onboard
them effectively to start business with us.
- Manage business and technical queries for our Enterprise Clients.
Maintain effective relationships with them in order to ensure their problems are
addressed and resolved.
- Establish with AppBroda’s optimization capabilities and strategies and ensure that
each client implements the same in order to optimise their ad revenues and increase
their overall profitability.
- Work internally with our product and the ops team to ensure smooth flowing and
growth of our business.
- Share knowledge and best practices with clients, contribute to internal projects and
initiatives, and serve as an expert for specific technical or process areas.
- Maintaining sheets for different KRAs and metrics daily.
- Help the product management team in designing better products by communicating
market realities and expectationsRequirements:
- 1-2 years of experience in using Google Ad Manager
- Minimum 1 year experience in Google analytics and Google Firebase
- Minimum 1 year experience in using Google AdMob
- Previous experience in using any ad mediation platforms like Ironsource or Applovin
MAX
- Strong analytical skills
- Exceptional relationship management and communications
- Teamwork and interpersonal skills
- Attention to detail
- MS Excel and PowerPoint Knowledge
Previous experience in the any of the below is a plus:
- Client facing role- Ad Monetization role
- Fast-paced start-up environment
Job Description:
● At least 4 to 8 years of experience in software quality assurance manual testing
● Proven record of test strategy and planning, STLC, deployment, defect tracking, and test harness.
● High degree of initiative with a passion for learning technology.
● Must have strong hands-on experience on any programming language PHP, React Native JavaScript, HTML, CSS.
● Must be competent enough on API testing using Rest Assured and Postman.
● Performance testing experience with relevant automation and monitoring tools (e.g., JMeter, load runner).
● Responsible for coming up with and executing scale tests, performance, and longevity tests.
● Must have testing experience on cloud-based platforms and working knowledge on integration testing using CI/CD pipelines.
● Should have working experience with at least one of the MYSQL databases and NoSQL DB viz.
● Cosmos Db, Cassandra, MongoDB.
● Should have strong fundamental understanding of network topology and the TCP/IP stack and working knowledge of load balancing methods and deployment architecture
● Experience with GIT Hub, Maven, HP ALM, Jira, Jenkins, code coverage tools and CI/CD
● Exposure of sizing (estimating) the project and defining timelines
● Good to have knowledge of Platforms like Windows / UNIX / Mainframe.
● Work under the direction of the Game QA Lead to provide test support for two dozen experienced game designers, artists, and engineers.
● Perform daily smoke tests of game builds, using the build computer and the install scripts.
● Run through and write test plans for existing and new features. Become familiar with the project design by closely reading project documentation and reaching out regularly to our team of game developers.
● Verify that identified bugs are fixed in the database.
● Identify and bug new issues that occur in the HMD and tablet interface.
● Build on your own fundamental QA skills by learning the specifics of game development QA for mobile devices, VR headsets, and experimental technology.
● Engage in continuous improvement of the QA process.
● Maintains quality service by establishing and enforcing organization standards.
● Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of the-art practices; participating in professional societies.
● Contributes to team effort by accomplishing related results as needed
Who are we
Salarybox is a Payroll App for small businesses in Asia. We are backed by YCombinator and prominent investors from India & the Silicon Valley.
Today, business owners manage attendance on pen-paper, calculate salaries on excel and pay employees in cash. Using Salarybox, the entire process can be performed at the click of a button. What typically takes 5 days, can be done in 5 minutes using our App.
We launched in January 2021 and already have over 500,000 downloads on the Google Play Store.
What will you do
- Design and build advanced app features for Android
- Collaborate with cross-functional teams to define, design, and ship new features
- Work on MVP & MVVM architecture for building apps
- Translate designs and wireframes into high-quality code.
- Design, build and maintain high performance, reusable, and reliable code
- Familiarity with RESTful APIs to connect Mobile Applications to back-end services
- Unit test code for robustness, including edge cases, usability, and general reliability
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
This role requires
- 1+ years experience in Java, Kotlin
- Good working knowledge of design patterns OOAD
- Excellent analytical and problem-solving skills
- Hands on experience in writing Mobile Applications
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- The ideal candidate must have experience in enterprise application design, system performance and scalability
- 5+ year experience in web services, distributed systems, and highly available and scalable applications.
- Strong object-oriented programming skills in Java
- Very good knowledge of Core Java and J2EE and should have worked on high availability, low latency platforms.
- Ability to question status quo and identify bad design/code patterns which can impact performance and maintainability of the code.
- Excellent understanding of system design and design patterns.
- Previous experience with the Agile methodology.
- Experience in developing robust RESTful services is desirable.
- Have very good communication skills
- Have strong experience in the Spring framework.
- Good experience in SQL/Oracle
- BS degree in computer science or related fields. MS degree desired