Customer Operational Account Management:
The Customer Success Manager (CSM) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.
Take ownership of customers’ operational needs and steward throughout the organization as required.
Identifying and recommending resolutions to all Customers’ issues enabling the Customer to place 100% of Customer business on the Company’s products and Services.
On-going support for advanced or escalated questions/issues/problems.
Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty.
Act as a product expert and assist clients in achieving maximum ROI through consultation, training, and analysis for the Company’s customers including but not limited to: Being a Subject Matter Expert on assigned products and services. Post-training assessment review and recommendations. Communication of all system enhancements. Prepare clients for upcoming releases and ensure they are current on available functionality and how it can meet their needs. Adherence to Internal and Industry Risk and Compliance rules and responsibilities. Responsible for assuring the Company’s compliance with its obligations under the Partner Agreement and the Service Level Agreement as it relates to his/her customers. Maintain an understanding of the market and industry dynamics, including applicable regulations.
Shubham Vishwakarma
Full Stack Developer - Averlon
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We are looking for a Junior Backend Engineer who can contribute to building scalable, secure, and performant systems while learning and growing in a fast-paced startup environment.
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- Write clean, efficient, and testable code primarily in Node.js and TypeScript.
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- Use Git for version control and follow collaborative workflows (PRs, code reviews).
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- 1–3 years of professional backend development experience.
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- Hands-on experience with MySQL and at least one NoSQL database (MongoDB, DynamoDB, etc.).
- Proficiency with Git and collaborative development workflows.
- Experience with Jira (or similar tools like Trello, Asana, ClickUp).
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- A solid understanding of core engineering concepts (data structures, algorithms, design patterns, scalability).
Good-to-Have Skills
- Laravel (PHP) exposure for legacy app support.
- Familiarity with React.js or Remix for full-stack contributions.
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- Hybrid work setup – flexibility with office collaboration in Pune, Maharashtra.
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Job Summary
We are looking for a highly motivated and innovative Business Development Associate to join our team. The ideal candidate will identify new business opportunities, conduct market research, build and maintain client relationships, and collaborate with internal teams. You'll play a key role in bridging the gap between clients and the organization, driving growth, and ensuring our offerings align with client needs.
Must have skills
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- Identify and target potential customers to generate new sales opportunities.
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We're seeking a qualified sales associate to sell annual car and bike Scotty subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly.
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Shifts:10:00am -7:00pm
Mandatory language: English
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- Researching the various ways a particular product might be used, and who will use it.
- Sketching ideas and creating renderings, which are images on paper or on a computer that provide a visual of design ideas.
- Using computer software to develop virtual models of different designs.
- Creating physical prototypes of the designs.
- Examining materials and manufacturing requirements to determine production costs.
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- Managing and building effective teamwork, bringing all stakeholder on board, training and leading a team of associates.
What you need to have:
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- Should have experience as an Industrial designer and done demonstrations.
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- Strong Problem-solving skills.
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HTML/CSS
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Full Stack Developer - Averlon