
Customer Operational Account Management:
The Customer Success Manager (CSM) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.
Take ownership of customers’ operational needs and steward throughout the organization as required.
Identifying and recommending resolutions to all Customers’ issues enabling the Customer to place 100% of Customer business on the Company’s products and Services.
On-going support for advanced or escalated questions/issues/problems.
Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty.
Act as a product expert and assist clients in achieving maximum ROI through consultation, training, and analysis for the Company’s customers including but not limited to: Being a Subject Matter Expert on assigned products and services. Post-training assessment review and recommendations. Communication of all system enhancements. Prepare clients for upcoming releases and ensure they are current on available functionality and how it can meet their needs. Adherence to Internal and Industry Risk and Compliance rules and responsibilities. Responsible for assuring the Company’s compliance with its obligations under the Partner Agreement and the Service Level Agreement as it relates to his/her customers. Maintain an understanding of the market and industry dynamics, including applicable regulations.

Similar jobs
Job Description :
We’re looking for a Full Time Project Manager (Payments & Crypto) to oversee initiatives around payment infrastructure, digital wallets, and blockchain integrations. You’ll coordinate between technical, product, and business teams to ensure smooth execution of payment and crypto-related projects.
Responsibilities
• Manage and track progress of ongoing payment and crypto projects.
• Coordinate between product, engineering, design, and compliance teams.
• Set timelines, milestones, and deliverables for payment feature rollouts.
• Report project updates and performance metrics to leadership.
• Identify risks, dependencies, and opportunities for optimization.
Requirements
• 2+ years of experience managing fintech, payments, or blockchain projects.
• Strong understanding of payment gateways, wallets, and crypto ecosystems.
• Excellent communication and stakeholder management skills.
• Hands-on experience with tools like Jira, Asana, or Notion.
Job Description:
Your responsibilities will include:
- Conducting comprehensive keyword research to identify target keywords and opportunities for website optimization.
- Optimizing on-page elements such as meta tags, headings, and content to improve search engine visibility and user experience.
- Implementing off-page optimization strategies, including link building, content promotion, and outreach efforts.
- Monitoring website performance using Google Analytics and other SEO tools, and providing regular reports on key metrics and performance indicators.
- Conducting website audits and identifying technical issues that may impact SEO performance, and collaborating with the development team to implement solutions.
- Staying updated with industry trends and best practices in SEO, and proactively suggesting new ideas and strategies to improve campaign performance.
- Collaborating with other members of the digital marketing team to integrate SEO strategies with overall marketing initiatives and campaigns.
We look forward to reviewing your application.
Requirements:
- Bachelor’s degree in Marketing, Communications, Business, or related field.
- Proven track record of improving search engine rankings and driving organic traffic to websites.
- Strong understanding of search engine algorithms and ranking factors.
- Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, Moz, etc.
- Excellent analytical skills and ability to interpret data to make informed decisions.
- Strong communication skills, both written and verbal.
- Ability to work independently and manage multiple projects simultaneously.
- Certification in Google Analytics or other relevant certifications is a plus.
Benefits:
- Competitive salary based on experience and performance.
- Opportunity to work with a dynamic and talented team in a collaborative environment.
- Career growth and development opportunities within the company.
- Access to training and resources to enhance skills and stay updated with industry trends.
Job Types: Full-time, Permanent, Fresher
Education:
- Bachelor's (Preferred)
Experience:
- SEO: 1 year (Preferred)
Prolifics Looking for.NET Core Developer with experience in Web Api Applications
Role:.NET Core Developer.
Location: Hyderabad
Mode of Employment: Permanent
Experience Required: 3 to 8 Years
Primary Skills:
.Net Core, Asp.NetCore Web Application
C#
ROAD
PL/SQL – prefer Oracle experience.
Web API
Regards,
Anil Kumar
• Ability to complete all phases of software development life cycle including analysis, design, functionality, testing and support
• Proven experience with Microsoft .NET technologies including, .Net Core, ASP.NET, ADO.NET
• Proficiency in Web API Creation and RESTful services with CRUD Operations(.Net Framework/.Net Core).
• Strong in Jquery/javascrpit/CSS/Bootstrap
• Familiarity with architecture styles/APIs (REST, RPC)
• Knowledge of Design/architectural patterns (e.g. MVC)
• Understanding of Agile methodologies
• Working knowledge of Entity Framework
• Hands on experience of JSON, XML, Web API 2, Entity Framework
• Hands on experience of PostgreSQL/SQL Server or similar databases
• Working knowledge of Angular JS/ React using .net platform is a plus
• Need to be willing to work in a start-up environment
• Ability to work independently and pickup new skills on the go
• Have a good sense of ownership and attitude to solve by extending help to other teams
Egregore Labs (www.egregorelabs.com) is a financial software company founded in 2017 by Prashant Vijay (ISB, Tulane) & Hari Balaji (IIM Ahmedabad, IIT Madras) both of whom have spent over a decade each in Financial Services, with a majority of their experience at Goldman Sachs across New York, Hong Kong & Singapore in roles across Trading, Quant & Technology.
Opportunity
Full stack Developer (more front end)
Responsibilities:
Implement responsive and performant UIs with a user-centered approach with frontend technologies including React Js, Javascript(ES 6), Typescript, SCSS, etc
Build backend REST APIs on Python 3 based server frameworks for deployment and scaling of our product(s)
Write meaningful test cases for frontend & backend platforms
Integrate our products with 3rd party products/tools/services
Develop Infrastructure for delivering services using a performance-driven approach, build databases, schedule automated jobs, etc
Ideal Background / Experience
At least 24 months of diverse experience in web development for product or services-oriented environment with exposure to working production deployments
Expertise in programming using Python/Javascript or similar scripting languages
In-depth exposure to technologies used in web-based SaaS products, including REST APIs
Sound understanding of Postgres and NoSQL databases such as MongoDB
Nice to have exposure to any of
AWS
Azure
ELK
Object Relational Models (SQLAlchemy, etc)
Google APIs
Microservices Architecture Pattern
NodeJS / ExpressJS
Work from Home, office in Noida
Experience: 2yrs plus
Salary: ₹700,000.00 - ₹1,200,000.00 per year
Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.
The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.
What you will do:
- Supporting the CEO in business planning, budgeting decision and relationship management
- Tracking progress of any new initiatives and present business
- Supporting CEO in communications by preparing presentations and financial statements
- Researching on the current trends/ business models
- Helping prepare for meetings and accurately recording minutes from the same
- Preparing and analyzing required data and reports
- Coordinating with all department heads for the tasks given by CEO
- Being in charge of all the periodic communications from the CEO's office
- Ensuring for the timely relevant escalations
- Managing bandwidth and assisting the CEO in prioritization
Desired Candidate Profile
What you need to have:- Excellent verbal and written communication skills
- Proficiency in Word, Excel, PowerPoint
- Attention to detail
- Ability to deal with people at various levels in the organisation
Responsibilities Include
You will break down business opportunities and problems into software solutions. You will work closely with the CTO to help product and marketing stakeholders distill the product vision and roadmap, into a technology vision. You will be responsible for the evolution of an already bleeding-edge highly distributed systems at the back-end, and would need to work with front-end architects to come up with the best user experience for the gaming platform. You will be required to make decisions quickly, and work under strict timelines. You would lead technology strategy through analysis of market trends and product requirements. You would help set coding guidelines and help bring the most modern tools to keep engineering processes most efficient.
Requirements
- B.E/MS in Computer Science or equivalent.
- 10+ years or more of progressive software technology experience with at least 3 years in an architectural role.
- Completely hands on with technology and architecture. Start-up experience is a huge plus.
- Ability to quickly prototype and demonstrate technology value adds and educate + drive adoption within the extended technology team
- Excellent and robust understanding of scalable product system architecture(s), platforms and core technologies
- Demonstrated problem-solving and leadership skills to pursue correct engineering process in adverse conditions. Ability to embrace and demonstrate leadership beyond ownership
- Work with engineering leadership to setup and manage processes.
- Track record of thought leadership and out of the box thinking in the technology arena.
- Ability to work efficiently in an entrepreneurial and in a start-up environment
- A Java/Spring/Akka, Javascript or Golang rockstar.
- Deep and hands on knowledge of some of these technologies - MySQL, NodeJS, message brokers such as Kafka/RabbitMQ, NoSQL datastore such as Mongo, Cassandra, Arango, distributed caches such as Redis/memcached, container technology such as Docker and Kubernetes etc.
- Great proficiency in distributed systems design, with an ability to make the right trade-offs for creating future-proof solutions.
- Building quick PoCs and full-fledged solutions with various AWS managed services would be a big plus.








