Customer Operational Account Management:
The Customer Success Manager (CSM) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.
Take ownership of customers’ operational needs and steward throughout the organization as required.
Identifying and recommending resolutions to all Customers’ issues enabling the Customer to place 100% of Customer business on the Company’s products and Services.
On-going support for advanced or escalated questions/issues/problems.
Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty.
Act as a product expert and assist clients in achieving maximum ROI through consultation, training, and analysis for the Company’s customers including but not limited to: Being a Subject Matter Expert on assigned products and services. Post-training assessment review and recommendations. Communication of all system enhancements. Prepare clients for upcoming releases and ensure they are current on available functionality and how it can meet their needs. Adherence to Internal and Industry Risk and Compliance rules and responsibilities. Responsible for assuring the Company’s compliance with its obligations under the Partner Agreement and the Service Level Agreement as it relates to his/her customers. Maintain an understanding of the market and industry dynamics, including applicable regulations.
Shubham Vishwakarma
Full Stack Developer - Averlon
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C++C++ Developer / Test Engineer (GoogleTest / G-Test)
About the Role
We are seeking a highly skilled C++ Developer / Test Engineer with strong expertise in unit testing, debugging, and software quality engineering. The ideal candidate will have hands-on experience developing and executing automated test cases using GoogleTest (G-Test) and validating enterprise-grade C++ applications.
This role requires strong implementation capability, debugging maturity, and a deep understanding of software testing methodologies to improve application stability, code quality, and production readiness.
Key Responsibilities
- Design, develop, and execute unit test cases using GoogleTest (G-Test).
- Improve code coverage and ensure application reliability.
- Perform debugging, root cause analysis, and issue resolution.
- Validate server-side customizations and application behavior.
- Analyze logs and troubleshoot production and development issues.
- Collaborate with development teams to resolve defects and improve software quality.
- Support CI/CD pipelines and automation initiatives.
- Contribute to software quality, maintainability, and testing best practices.
Required Qualifications
- 3–6 years of experience in C++ development and/or testing.
- Strong hands-on experience with GoogleTest (G-Test) or similar unit testing frameworks.
- Excellent understanding of Object-Oriented Programming (OOP).
- Strong knowledge of STL, pointers, memory management, and data structures.
- Experience in debugging, log analysis, and root cause investigation.
- Familiarity with Git, Jenkins, and CI/CD workflows.
- Ability to work independently on real-world implementation and testing challenges.
- Comfortable working in a hybrid setup from Pune.
Preferred Qualifications
- Experience with Teamcenter customization or PLM applications.
- Exposure to enterprise software development environments.
- Knowledge of software quality assurance and automation practices.
What We're Looking For
- Strong practical implementation skills.
- Ownership of testing and debugging activities.
- Experience working on production-grade applications.
- Ability to analyze complex issues and drive resolutions.
- Focus on software quality, reliability, and maintainability.
Evaluation Criteria
Candidates will be assessed on:
- Practical C++ implementation capability.
- GoogleTest framework expertise.
- Debugging and problem-solving skills.
- Understanding of OOP, STL, and memory management.
- Real project ownership and execution depth.
- Code quality and testing best practices.
Strong MLOps profile
Mandatory (Experience 1) - Must have 8+ years of DevOps experience and 4+ years in MLOps / ML pipeline automation and production deployments
Mandatory (Experience 2) - Must have 4+ years hands-on experience in Apache Airflow / MWAA managing workflow orchestration in production
Mandatory (Experience 3) - Must have 4+ years hands-on experience in Apache Spark (EMR / Glue / managed or self-hosted) for distributed computation
Mandatory (Experience 4) - Must have strong hands-on experience across key AWS services including EKS/ECS/Fargate, Lambda, Kinesis, Athena/Redshift, S3, and CloudWatch
Mandatory (Experience 5) - Must have hands-on Python for pipeline & automation development
Mandatory (Experience 6) - Must have 4+ years of experience in AWS cloud, with recent companies
Mandatory (Company) - Product companies preferred; Exception for service company candidates with strong MLOps + AWS depth
Preferred
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· Fetching the Data
· Data Extraction & Data Research
· Good In Excel
Data processing (text-to-cloumn, VLOOKUP, HLOOKUP, CountyIf & such other formulas)
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Immediate joiners preferred
Location - Bangalore
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- In-Depth Knowledge: Be prepared to provide detailed insights into experiences with specific technologies and tools, showcasing expertise.
- Specific Examples: Share real-world examples or projects where they have applied the mentioned technologies to demonstrate practical knowledge.
- Problem-Solving Skills: Be ready to discuss how they have solved real-world technical challenges in previous roles.
- Continuous Learning: Emphasize a commitment to continuous learning and staying updated with industry trends, especially in rapidly evolving fields like cloud technologies.
Our client is a 5 year old online gaming company with market leading games in three segments - Poker, Rummy and Cricket. Their online games are ensured to be safe, trusted and secure for their customers. They have a registered base of over a million users and are working towards the growth of online gaming in the country.
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- Will be raising requirements for design & content internally.
- Making & sending daily, weekly & monthly reports of ad performance & other marketing reports to respective team leads.
What you need to have:
- Min 1 year+ working experience in executing push, sms, email channels via standalone platforms or multi-channel ones.
- Thorough knowledge of key performance measurement metrics.
- Should have good communication/negotiation skills.
- A keen eye to design & communications.
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React.js
Javascript
Redux/Flux
LeadershipTo appoint Block Sales Managers for every blocks
To guide them and train them
To inform them their job roles and responsibilities
To promote brand in the market
To create opportunities for business development
To craete positive feedback in the market
To build a positive rapo in the market through team
To generate sales through team
To achieve sales target through team
Java
Leadership
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon