
Customer Operational Account Management:
The Customer Success Manager (CSM) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.
Take ownership of customers’ operational needs and steward throughout the organization as required.
Identifying and recommending resolutions to all Customers’ issues enabling the Customer to place 100% of Customer business on the Company’s products and Services.
On-going support for advanced or escalated questions/issues/problems.
Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty.
Act as a product expert and assist clients in achieving maximum ROI through consultation, training, and analysis for the Company’s customers including but not limited to: Being a Subject Matter Expert on assigned products and services. Post-training assessment review and recommendations. Communication of all system enhancements. Prepare clients for upcoming releases and ensure they are current on available functionality and how it can meet their needs. Adherence to Internal and Industry Risk and Compliance rules and responsibilities. Responsible for assuring the Company’s compliance with its obligations under the Partner Agreement and the Service Level Agreement as it relates to his/her customers. Maintain an understanding of the market and industry dynamics, including applicable regulations.

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Urgent Requirement for Sr. Fullstack Developer.
Expereince Required- 12-15 Years
Candidate should be from Travel Industry only
Location -Gurugram Sec -32(Delhi NCR)
Preffered candidate who can join Immediatly
Strong experience in web UI and API application development.
Required:
· Familiarity with common development stacks
· Proficiency in front-end technologies:
🔹 HTML, CSS, JavaScript, XML, jQuery, AngularJs, Angular, React
· Expertise in back-end technologies:
🔹 C#, Web API, MVC, Node.js, Python
· Strong knowledge of databases:
🔹 SQL Server, MySQL, MongoDB
· Experience with web servers:
🔹 IIS, Apache, Nginx
· Good to Have: Cloud platform knowledge (Google Cloud, AWS)

Pace Robotics is a construction robotics startup incubated by SINE IIT-Bombay and backed by Pidilite Ventures and IIMA Ventures. We are making the construction process faster, smarter and efficient through robots that can do advanced construction tasks and digitize execution
data in real time. Our first product is a modular wall finishing robot for plastering, putty and painting of building interiors. Our customers include some of the biggest names in Indian real estate and construction.To support our next stage of growth and to take the product from prototype to manufacturing ready design, we are looking for an embedded systems lead who will lead design and implementation of the software for embedded devices and systems end to end from requirements gathering to commercial deployment.
What you will do:
● Conceptualize, design, fabricate, integrate and test overall embedded architecture, embedded boards, software and circuitry for Pace Robotics’ fleet of AMRs.
● Develop embedded code which enables simultaneous exchange of data between various modules and sensors to facilitate fast/robust decision making for the robot and real time controls.
● Selection of Communication Protocols, actuation sequencing and deep involvement with embedded software and control strategy.
● Develop and maintain various engineering tools used to debug, analyze, and test embedded products.
● Work as the common link between the hardware, robot autonomy, and software teams, converting inputs from each team along with overall product/customer needs intoelectronic circuits, software and hardware.
● Selection and integration of all active, passive components, micro-controller, processor w/peripherals and power components.
● Work on improving the efficiency of the power distribution and consumption.
● Work on designing the wiring scheme of the whole autonomous system.
Who you are:
● Masters or Bachelors (with 8-12 yrs exp) in Electronics & Communication / Electronics & Instrumentation/Electrical & Electronics/Embedded Systems with relevant experience in industrial R&D Projects.
● You have the following technical skill sets:
o Expertise with latest Gen Cortex A and M series microcontroller/processors, Nvidia Orin/Jetson platforms
o Expertise with C,C++ and python programming
o Expertise with digital electronics (BJTs, Mosfets, Amplifiers, OP Amps etc)
o Knowledge of different communication protocols such as I2C,Ethernet(TCP/IP,UDP), EtherCat, CAN etc
o Good Understanding of Electronics Circuits and Schematics
o Expertise with RTOS (FreeRTOS/VxWorks etc)
o Expertise with Linux (Ubuntu and RTLinux) programming concepts
o Excellent understanding of Signal Processing methods
o Experienced in PCB and wiring harness Design
o Proficient with Matlab, Simulink, DAQ software
● Good to have:-
o Knowledge of robotics concepts and fundamentals such as Mapping, localization, path planning and perception
o Knowledge of Computer Vision, ML and DL
o Knowledge of control systems
o Knowledge of kinematics, dynamics
● Strong quantitative and data interpretation skills
o Highly organized and methodical in everything you do
o You love solving problems and looks at them as an opportunity to grow
o You keep up to date with latest developments and research
o Highly curious, love to learn, a strong team player and a motivation for junior colleagues
What's in it for you:
Globally, Construction provides a 1.6 Trillion Dollar opportunity, just by making the work more efficient. This is the market we are after. You will be an integral part of the core team of an early stage startup on a mission to change the way we build our world and disrupt one of the oldest and the largest industries. You will be designing products that can change the landscape of construction, become ubiquitous in project sites and be synonymous with construction of the future (Think of JCB and Tower Cranes of today) We promise you an environment that promotes unhindered innovation and one that can provide exciting opportunities for accelerated growth. You will be working with a stellar
engineering team having diverse experience in developing robots for automotive, agriculture and construction industries. You will have immense learning opportunity as you will be working on ‘never-seen-before’ products for an industry that’s ripe for technological disruptions.
The compensation includes company stocks through ESOP’s.
Roles & Responsibilities:
● Design, plan, and execute 3–4 monthly webinars focused on industry trends, customer pain points, and director-level conversations.
● Work cross-functionally with sales, delivery, and marketing teams to build strong narratives and event themes.
● Own all logistics, such as the platform (GoToWebinar, Zoom Webinar, or Zoho Webinar), communication with registrations, reminders, speaker dry-runs, technical rehearsals, and live coordination.
● Develop and manage content assets, including design creatives and presentation decks.
● Drive engagement using polls, Q&As, offers, and post-event follow-ups via email or LinkedIn.
● Track performance and share analytics: registration-to-attendance ratio, audience engagement, quality of leads, and contribution to pipeline.
● Continuously improve based on feedback, benchmarks, and business objectives.
Must have skills:
● 3–5 years of experience managing webinars, virtual events, or enterprise-level workshops. A background in B2B or IT services is a plus.
● Strong coordination, communication, and presentation skills—you'll regularly work with directors, technical experts, and external stakeholders.
● A business mindset—you can connect the dots between webinar topics, lead generation, and customer interest.
● Proficient in tools like Zoom/GoToWebinars, (or CRM/marketing automation platforms), and Google Slides/PowerPoint.
● Comfortable planning, owning timelines, and making real-time decisions during live sessions. Good to have skills:
● Experience in IT services or SaaS domain.
● Experience with Quora/Reddit or guest post partnerships.
● Exposure to content creation or visual storytelling.



Hi,
We are hiring for the position of Technical Lead - Full Stack for one of our premium clients.
Skills: React JS, Node JS, Python, Golang, HTML, CSS, JavaScript, Angular, Typescript.
Location : Chennai
JOB DESCRIPTION :
- Strong analytical and problem-solving skills.
- Ability to work independently, learn quickly and be proactive.
- 10-14 years of hands-on experience working on Web Full Stack technologies, with at least 4-6 years of experience developing applications with/on React/NextJS, NoSQL, and REST APIs.
- Proficiency in JavaScript/TypeScript (ES6), NodeJS, HTML5, CSS3, CSS Preprocessors, Web-pack, Gulp.
- Client-side scripting and JavaScript frameworks - jQUery, ReactJS, Redux, Babel, JSX.
- Experience in designing high-performance REST APIs and associated data structures.
- Familiarity with developing microservices using containerization technologies such as docker, Kubernetes, etc.
- Working knowledge of git and using branches for development.
Responsibilities:
1. Sales Generation:
· Identify and prospect potential clients to generate new business opportunities.
· Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.
· Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.
· Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.
2. Client Relationship Management (only for Senior Associate):
· Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.
· Provide exceptional customer service and address client inquiries and concerns promptly and professionally.
· Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.
3. Market Analysis (only for Senior Associate):
· Stay updated on industry trends, market conditions, and competitor activities.
· Conduct market analysis to identify potential business opportunities and target markets.
· Gather customer feedback and market insights to contribute to product and service enhancements.
4. Sales Administration:
· Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.
· Prepare sales reports and forecasts for management review.
· Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.
Qualifications and Skills:
· Bachelor's degree in Business, Marketing, or a related field.
· Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.
· Relevant experience like training Industry, HR consultancy, etc
· Strong negotiation and persuasion skills with the ability to close deals.
· Excellent communication and presentation skills, both verbal and written.
· Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.
· Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.
Benefits:
· Opportunities for career growth and professional development.
· Collaborative and supportive work environment.
· Ongoing training and skill development programs.


5 years in software development (Minimum 3 years)
Strong expertise in Ruby on Rails (3-5 years)
Knowledge of Python is a plus
hashtag
#Key hashtag
#Skills:
Proficiency in scalable app techniques: caching, APM, microservices architecture
Ability to write high-quality code independently
Experience mentoring junior engineers (0-2 years of experience)
What We Offer:
An opportunity to work with a dynamic team
A challenging environment where your skills will be put to the test
A chance to make a real impact by guiding and mentoring others
Ready to make your mark? If you're based out of or willing to relocate to Gurgaon and have the experience we're looking for, apply now!

Requirements:
- Bachelor’s degree in computer science, computer engineering, or related field.
- Experience working with ruby on rails as well as libraries like Resque and RSpec.
- Ability to write clean ruby code.
- Proficiency with code versioning tools including Git, Github, SVN, and Mercurial.
- Familiarity with MVC, Mocking, RESTful, and ORM.
- Good understanding of front-end technologies including HTML5, JavaScript, and CSS3.
- Knowledge of server-side templating languages including Slim and Liquid.
- Familiarity with testing tools.
Responsibilities:
- Develop, record and maintain cutting edge web-based Node Js applications on service platforms.
- Building resilient Rest APIs microservice architecture.
- Use test-driven development and acceptance tests to ensure feature quality.
- Coordinate with co-developers and keep project manager well informed of the status of development effort and serve as the liaison between development staff and project manager
- Keep abreast of new trends and best practices in development.
Skills Required:
Ms-SQL, MongoDB, AWS services (S3 Batch, Lambda, Fargate), Nest Js, Express Js, Typescript.



- Working on the frontend technologies as well as building the APIs that enable them. You will be working closely with the founders, coding and learning as you go.
- Growing and leading the team, as well as influencing the direction of the company. You will have an opportunity to grow exponentially as the company grows in terms of in-depth knowledge, skills and also growth in terms of position and compensation.
- Participating with the senior developer in the entire application lifecycle, designing, coding, testing, debugging to deployment.
- Implementing designs and coordinating the frontend development and required backend for it.
- Working on back-end development tasks and designing architecture for the same.
- Making Efficient usage of database technologies such as MySQL, MongoDB, Elasticsearch, Redis etc. as part of the dev work.
- Performing research and finding opportunities to utilise web development best practices, forming guidelines to improve system productivity, and working on scaling and monitoring.
- Working with cross-functional teams to maintain and make sure the product should be scalable, maintainable and secure.
- Coordinating with multiple junior team members for the development of the tasks & project
- Developing user interface components and implementing them following well-known React.js workflow.
- Architecting the application out in clean MVC kind of architectures in React Native for Android/ iOS app development.
- Developing APIs with MVC frameworks in Java / Python.
- Designing and building REST APIs.
- Building on and maintaining services on cloud platforms.
- Building reusable code and libraries for future use.
What you need to have:
- Bachelor's degree in Computer Science or related field.
- Tier 1 Software companies or Tier 1 startups
- 3+ years of experience working as a Full-stack developer or Backend but knows Frontend technology.
- Proficiency in JavaScript Framework like React and thorough knowledge in CSS skills is an added advantage.
- Built an application from scratch earlier.
- Strong fundamental knowledge of any backend language such as Python, Java etc.
- Experience with Backend Web development.
- Strong computer science fundamentals.
- The ability to own end to end responsibility - right from requirement to release.
- Willingness and enthusiasm drive to learn new technologies.
- The ability to pick the right tools for the job.
- Desire and ability to play different roles as necessary.

Technical Skill :
HTML, CSS, AngularJS, ReactJSWhat will you do:
• Responsible for UI development of one of the modules of the product
• Collaborate with Designers to iterate on the design and implementation of our
product
• Ensure the technical feasibility of UI/UX designs
• Develop reusable UI widgets that can be reused across the solution
• Champion Usability & Frontend best practice
What are we looking for:
• A minimum of 3+ years experience in Web development
• A strong Javascript background - Object Oriented JavaScript
• Hands-on experience on ReactJs and/or AngularJS of 2 years at least
• Knowledge of cross-browser compatibility issues and client-side performance
considerations.
• Strong academic background and problem solving skills
• Take ownership of features/modules and manage it completely
• Ability to communicate and defend your ideas clearly
• A desire to build products that users love
Good to have:
• Familiarity with Scrum/Agile methodology
• Experience in React Native

