
Customer Operational Account Management:
The Customer Success Manager (CSM) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.
Take ownership of customers’ operational needs and steward throughout the organization as required.
Identifying and recommending resolutions to all Customers’ issues enabling the Customer to place 100% of Customer business on the Company’s products and Services.
On-going support for advanced or escalated questions/issues/problems.
Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty.
Act as a product expert and assist clients in achieving maximum ROI through consultation, training, and analysis for the Company’s customers including but not limited to: Being a Subject Matter Expert on assigned products and services. Post-training assessment review and recommendations. Communication of all system enhancements. Prepare clients for upcoming releases and ensure they are current on available functionality and how it can meet their needs. Adherence to Internal and Industry Risk and Compliance rules and responsibilities. Responsible for assuring the Company’s compliance with its obligations under the Partner Agreement and the Service Level Agreement as it relates to his/her customers. Maintain an understanding of the market and industry dynamics, including applicable regulations.

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Job Description: Senior Full-Stack Engineer (MERN + Python )
Location: Noida (Onsite)
Experience: 5 to 10 years
We are hiring a Senior Full-Stack Engineer with proven expertise in MERN technologies and Python backend frameworks to deliver scalable, efficient, and maintainable software solutions. You will design and build web applications and microservices, leveraging FastAPI and advanced asynchronous programming techniques to ensure high performance and reliability.
Key Responsibilities:
- Develop and maintain web applications using the MERN stack alongside Python backend microservices.
- Build efficient and scalable APIs with Python frameworks like FastAPI and Flask, utilizing AsyncIO, multithreading, and multiprocessing for optimal performance.
- Lead architecture and technical decisions spanning both MERN frontend and Python microservices backend.
- Collaborate with UX/UI designers to create intuitive and responsive user interfaces.
- Mentor junior developers and conduct code reviews to ensure adherence to best practices.
- Manage and optimize databases such as MongoDB and PostgreSQL for application and microservices needs.
- Deploy, monitor, and maintain applications and microservices on AWS cloud infrastructure (EC2, Lambda, S3, RDS).
- Implement CI/CD pipelines to automate integration and deployment processes.
- Participate in Agile development practices including sprint planning and retrospectives.
- Ensure application scalability, security, and performance across frontend and backend systems.
- Design cloud-native microservices architectures focused on high availability and fault tolerance.
Required Skills and Experience:
- Strong hands-on experience with the MERN stack: MongoDB, Express.js, React.js, Node.js.
- Proven Python backend development expertise with FastAPI and Flask.
- Deep understanding of asynchronous programming using AsyncIO, multithreading, and multiprocessing.
- Experience designing and developing microservices and RESTful/GraphQL APIs.
- Skilled in database design and optimization for MongoDB and PostgreSQL.
- Familiar with AWS services such as EC2, Lambda, S3, and RDS.
- Experience with Git, CI/CD tools, and automated testing/deployment workflows.
- Ability to lead teams, mentor developers, and make key technical decisions.
- Strong problem-solving, debugging, and communication skills.
- Comfortable working in Agile environments and collaborating cross-functionally.


Extensive experience in building applications using .NET Core
Proficient in C# with strong coding skills, including multithreading and core concepts.
Proficient in SQL Server with hands-on experience
Solid experience in ASP.NET Core MVC development
Expertise in building RESTful services using Web API
Strong background in Entity Framework and Dapper
Experience with ADO.NET
Familiarity with client-side frameworks like jQuery and JavaScript
Knowledge of HTML and CSS
Experience working with Git repositories
Familiarity with Jira for project management
Experience in Sprnig Boot, Spring Cloud, Spring Security, Webservices
Good Communication Skills
1.
As a member of the team, you will work alongside our clients to help design and deliver Test solutions to meet business requirements and help to improve the effectiveness of the clients' software quality assurance process.
2.
You should have extensive experience delivering testing services on commercial projects and possess extensive knowledge of agile practices.
3.
You are a techie who is passionate about software quality. You take pride in being hands-on and constantly endeavor to meet/exceed the software quality expectations of clients.
4.
You have 6+ years of experience in Quality Assurance including some experience in automation.
5.
You have exceptional analytical skills. While your projects may be extremely diverse in terms of their domain, scope, and requirement, you still must have the ability to comprehensively analyze those business problems and propose solutions accordingly.
6.
You have led QA efforts on your projects. This means you've defined testing strategies, test effort estimation, worked on automation frameworks, coordinated with client teams and have been involved till the deployment of projects.
7.
You are well experienced in bug reporting tools like Jira, Azure DevOps, Bugzilla, and API testing tools like Postman, Swagger, SoapUI, etc.
8.
Experience in using automation tools like Selenium Webdriver/Cypress/Appium to automate enterprise software applications would be an added advantage but it is not a must-have.
9.
You have excellent communication skills, task management skills, and client-facing capability and experience.
10.
You have worked on Agile projects and can advise clients on implementing agile testing processes.
11.
Experience in using any BDD frameworks for responsive web applications or mobile application testing.
12.
API integration testing would be an added advantage.
13.
Regardless of your experience, you are hands-on with testing and would like to remain hands-on as well.
14.
You are good with sharing knowledge and mentoring junior team members.
Job Location- https://www.linkedin.com/feed/hashtag/?keywords=pan_india&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6991253725264662528">#PAN_India
Experience- #5-https://www.linkedin.com/feed/hashtag/?keywords=9years&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6991253725264662528">#9Years
Employment Type- https://www.linkedin.com/feed/hashtag/?keywords=permanent&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6991253725264662528">#Permanent
Notice Period- https://www.linkedin.com/feed/hashtag/?keywords=immediate&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6991253725264662528">#Immediate to 15#30Days
https://www.linkedin.com/feed/hashtag/?keywords=mandatory_skills&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6991253725264662528">#Mandatory_Skills:-https://www.linkedin.com/feed/hashtag/?keywords=java&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6991253725264662528">#Java https://www.linkedin.com/feed/hashtag/?keywords=springboot&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6991253725264662528">#Springboot #Microservices#AWS




Data Scientist
Requirements
● B.Tech/Masters in Mathematics, Statistics, Computer Science or another
quantitative field
● 2-3+ years of work experience in ML domain ( 2-5 years experience )
● Hands-on coding experience in Python
● Experience in machine learning techniques such as Regression, Classification,
Predictive modeling, Clustering, Deep Learning stack, NLP
● Working knowledge of Tensorflow/PyTorch
Optional Add-ons-
● Experience with distributed computing frameworks: Map/Reduce, Hadoop, Spark
etc.
● Experience with databases: MongoDB
Job Description:
We are looking for ‘Oracle Apps Lead’ with 12-plus years of work experience. As a part of our Technology/Solutions leadership team, you will be directly working with stakeholders to understand long-term strategic and mid-term business goals. This role will oversee both the Corporate Finance and HR which include Strong familiarity with Software Development Life Cycle.
Job Responsibilities:
- Experience in Analysis, Design, Development, Testing and Implementation of Software Applications using Oracle Applications R12x/12.0.6/12.2.5/Oracle Cloud spread across Implementations, Version upgrades, Data conversions and Customizations.
- Implementation and technical expertise in Oracle EBS Application Modules
- Good experience in PL SQL, Oracle Workflow, Oracle/OAF Forms, Reports, XML Publisher.
- Must have experience leading teams and Solution to deliver projects as Solution Architect to lead Blueprinting sessions and create a roadmap for project delivery and scope validation.
- Lead the translation of the client's business goals, objectives, and requirements into systems design
- Review and/or develop technical design documents to ensure completeness and feasibility with the overall ERP solution
Who We’re Looking For:
The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. He/she should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options and set priorities to resolve problems. The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. He/she must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide opportunities for development, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives.
Job Summary
Responsibilities and Duties
Key Responsibilities:
o Manage social media platforms such as Facebook, Instagram, YouTube & Twitter
o Ideate and develop creative content strategies for each social media platform
o Supporting the Marketing team with content in the form of visual assets
o Creating images, memes, animated videos with graphic overlays for all clients. Creating Landing pages. Shooting videos, photos, editing and posting on SM.
o Evaluating the competitive landscape and suggesting new ideas for visual content
o Assisting with honing brand identity on the blog and social media
o Prepare monthly social media calendars
o Design, create and manage promotions and Social ad campaigns.
o Posting and engaging with the audience
o Proficiency in the use of Adobe Creative Cloud (Illustrator, Photoshop, InDesign, Acrobat, Dreamweaver, and Flash)
o Compile report to show results (ROI) and identify KPIs to be monitored and work closely with the marketing manager to set awareness goals and plan ways to achieve them. We offer the flexibility to work from home.
Additional Skills not mandatory
SEO, Website Optimization



