Customer Success Manager (HR Tech)

Job Description

QA Automation Engineer:

smartSense Consulting Solutions is looking for a dynamic QA automation engineer. As an Automation Test Engineer, you will be responsible for planning and implementing tests that prove the functional and non-functional requirements of the system.

The candidate should have a working knowledge of software and test design, the capability to run through tests, and the ability to analyze the results. Ultimately, the Software Tester should be result-driven, have good communication skills, and have up-to-date knowledge of software programming and software test design.

Job Role

• Test and check that the software meets major architectural requirements
• Check for scalability and performance of a software
• Ensuring the quality of the system as a whole
• Work with software developers, UI/UX Designers, and Product
• Develop and automate tests for software validation
• Detect bugs and inconsistencies
• Prepare file defect reports and report test progress

Requirements

• 5+ years of experience as a Software Testing Engineer with hands-on experience in an agile, fast-paced environment
• Hands-on experience to design test automation frameworks from scratch
• Defining and executing system integration tests of connected products across supported platforms(iOS+Android+Web) to ensure the end-to-end quality of a product
• Analyze, design, and build automated test cases based on system requirements and design specifications
• Take ownership and responsibility for the design and development of all aspects of automated testing along with the creation, execution, and maintenance of automated scripts
• Strong expertise in Selenium web driver automation framework
• Hands-on experience using Playwright
• Experience with REST API testing automation.
• Strong understanding of Core JAVA and OOPs Concepts.
• Experience in Java Integrated Development Environment (eg: Eclipse IDE, etc.)
• Experience with test-driven development.
• Knowledge of the use of version control systems such as SVN or GIT
• Ability to quickly research and learn new programming tools and techniques
• Always open to suggestions or back big ideas
• Excellent knowledge of testing skills (design test plan and test strategy, writing test cases, executing test cases, opening bugs, verifying bugs)
• Hands-on experience in SQL/database
• Work closely with the client and other stakeholders across the globe
• 
  

Soft Skills :

• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Required Skills:

• Test automation framework
• Selenium web driver
• Playwright
• Java
• REST API’s/REST Assured
• Oop’s Concept

Good to have Skills:

• Knowledge of SAP & Salesforce would be an added advantage
• Mobile application automation testing
• Katalon Studio
• Appium

Review Criteria:

• Strong MLOps profile
• 8+ years of DevOps experience and 4+ years in MLOps / ML pipeline automation and production deployments
• 4+ years hands-on experience in Apache Airflow / MWAA managing workflow orchestration in production
• 4+ years hands-on experience in Apache Spark (EMR / Glue / managed or self-hosted) for distributed computation
• Must have strong hands-on experience across key AWS services including EKS/ECS/Fargate, Lambda, Kinesis, Athena/Redshift, S3, and CloudWatch
• Must have hands-on Python for pipeline & automation development
• 4+ years of experience in AWS cloud, with recent companies
• (Company) - Product companies preferred; Exception for service company candidates with strong MLOps + AWS depth

Preferred:

• Hands-on in Docker deployments for ML workflows on EKS / ECS
• Experience with ML observability (data drift / model drift / performance monitoring / alerting) using CloudWatch / Grafana / Prometheus / OpenSearch.
• Experience with CI / CD / CT using GitHub Actions / Jenkins.
• Experience with JupyterHub/Notebooks, Linux, scripting, and metadata tracking for ML lifecycle.
• Understanding of ML frameworks (TensorFlow / PyTorch) for deployment scenarios.

Job Specific Criteria:

• CV Attachment is mandatory
• Please provide CTC Breakup (Fixed + Variable)?
• Are you okay for F2F round?
• Have candidate filled the google form?

Role & Responsibilities:

We are looking for a Senior MLOps Engineer with 8+ years of experience building and managing production-grade ML platforms and pipelines. The ideal candidate will have strong expertise across AWS, Airflow/MWAA, Apache Spark, Kubernetes (EKS), and automation of ML lifecycle workflows. You will work closely with data science, data engineering, and platform teams to operationalize and scale ML models in production.

Key Responsibilities:

• Design and manage cloud-native ML platforms supporting training, inference, and model lifecycle automation.
• Build ML/ETL pipelines using Apache Airflow / AWS MWAA and distributed data workflows using Apache Spark (EMR/Glue).
• Containerize and deploy ML workloads using Docker, EKS, ECS/Fargate, and Lambda.
• Develop CI/CT/CD pipelines integrating model validation, automated training, testing, and deployment.
• Implement ML observability: model drift, data drift, performance monitoring, and alerting using CloudWatch, Grafana, Prometheus.
• Ensure data governance, versioning, metadata tracking, reproducibility, and secure data pipelines.
• Collaborate with data scientists to productionize notebooks, experiments, and model deployments.

Ideal Candidate:

• 8+ years in MLOps/DevOps with strong ML pipeline experience.
• Strong hands-on experience with AWS:
• Compute/Orchestration: EKS, ECS, EC2, Lambda
• Data: EMR, Glue, S3, Redshift, RDS, Athena, Kinesis
• Workflow: MWAA/Airflow, Step Functions
• Monitoring: CloudWatch, OpenSearch, Grafana
• Strong Python skills and familiarity with ML frameworks (TensorFlow/PyTorch/Scikit-learn).
• Expertise with Docker, Kubernetes, Git, CI/CD tools (GitHub Actions/Jenkins).
• Strong Linux, scripting, and troubleshooting skills.
• Experience enabling reproducible ML environments using Jupyter Hub and containerized development workflows.

Education:

• Master’s degree in computer science, Machine Learning, Data Engineering, or related field. 

About Trusttech:

We, at Trusttech Solutions, comprise a team of experts who are passionate about what they do. Developing websites and mobile apps, we aim at turning each of our clients business ideas into a reality that has a strong hold in the marketplace with designs resistant to time and competition. Serving a number of clients,mostly international ones, we are well-versed in catering to the needs of customers from different time-zones. Pledged to provide excellent customer service, we strive hard to make on time project deliveries while ensuring their efficiency.

At Trusttech, we focus on delivering excellence by fostering a culture of innovation, collaboration, and growth. Our team of highly skilled professionals works on strategic projects that create real impact, making Trusttech the preferred offshore partner for businesses worldwide.

Job Title: Motion Graphics Designer (Full-Time, In-House)

We are looking for a creative and performance-driven Motion Graphics Designer to join our marketing team. This is a full-time, in-house role focused on producing engaging visual content that drives lead generation, brand visibility, and campaign performance.

The ideal candidate should be passionate about short-form video content, digital advertising creatives, and market-driven visual storytelling. Your work will play a key role in supporting our marketing campaigns across multiple digital platforms.

Key Responsibilities

• Create daily short-form video content for digital platforms including:
• Instagram Reels
• TikTok
• YouTube Shorts
• Design and produce high-performing advertising creatives for platforms such as:
• Meta Ads (Facebook & Instagram)
• Google Ads
• Other digital advertising channels
• Develop high-converting motion graphics and ad creatives related to financial markets such as forex, gold, oil, and cryptocurrency trading.
• Produce branding animations, promotional videos, and campaign visuals to support marketing initiatives.
• Create trend-based content by closely following market updates and social media trends to keep creatives fresh and engaging.
• Adapt and optimize video creatives into multiple formats suitable for different platforms, including:
• Vertical (9:16)
• Square (1:1)
• Landscape (16:9)
• Collaborate closely with the digital marketing team on:
• Campaign concepts and creative strategy
• A/B testing of ad creatives
• Creative performance analysis and optimization

Requirements

• Proven experience in motion graphics and video editing.,
• Strong knowledge of Adobe After Effects, Premiere Pro, and other relevant design tools.
• Experience creating short-form social media videos and advertising creatives.
• Understanding of digital marketing and performance-based creative production.
• Ability to work in a fast-paced environment and meet daily content requirements.
• Strong attention to detail and creativity.

Job Type

Full-time, In-House

• Experience: 3 + years
• Education:
• Bachelor's (Preferred)
• Work Location: Kakkanad, Kochi

About Trusttech's Vision:

Trusttech is committed to empowering global businesses with innovative solutions, unmatched expertise, and a highly skilled workforce. We deliver results that enable our clients to grow, scale, and lead their industries.

Job Title: Software Engineer

Location: Bengaluru 

Experience: 1-3 Years 

Working Days: 5 Days

About the Role:

We are reimagining how enterprises in BFSI and healthcare interact with documents and workflows through AI-first platforms. Our focus is on Intelligent Document Processing (IDP), GenAI-powered analysis, and Human-in-the-Loop (HITL) automation to transform credit decisioning, underwriting, and compliance operations.

Role Overview:

As a Software Engineer, you’ll design and build next-generation AI systems and scalable backend platforms. You’ll collaborate with ML, product, and data teams to develop LLM-powered microservices, APIs, and document intelligence tools that process unstructured data (PDFs, images, HTML) securely and efficiently.

Key Responsibilities:

• Design, develop, and optimize scalable backend systems and APIs for AI and document workflows.
• Collaborate with cross-functional teams to integrate LLM agents and deploy GenAI-based microservices.
• Build tools to structure unstructured data for downstream decisioning logic.
• Ensure security, performance, and reliability of systems handling sensitive financial and healthcare data.
• Take ownership of modules end-to-end—from concept to production rollout and monitoring.

Tech Stack:

• Languages: Python, TypeScript, JavaScript
• Frameworks: Node.js, React.js, LangChain
• AI & ML Tools: OpenAI APIs, OCR (Tesseract, AWS Textract), Pandas, spaCy, FinBERT, LLMs (GPT, Claude)
• Infra & DevOps: AWS, GCP, Docker, Kubernetes, PostgreSQL, Redis, GitHub Actions, Datadog, Grafana

You’ll Excel If You Have:

• 1–3 years of experience in backend or full-stack development
• Experience with unstructured data, PDFs, or document-heavy systems
• Exposure to GenAI/LLM APIs (OpenAI, Claude, etc.)
• Strong product mindset and ability to ship scalable, usable features in fast-paced environments

Strong proficiency in at least one major cloud platform - Azure, GCP(Primary) or AWS. Azure + GCP (Secondary) preferred.  Having proficiency in all 3 is a significant plus.

· Design, develop, and maintain cloud-based applications and infrastructure across various cloud platforms.

· Select and configure appropriate cloud services based on specific project requirements and constraints. 

· Implement infrastructure automation with tools like Terraform and Ansible. 

· Write clean, efficient, and well-documented code using various programming languages. (Python (Required), Knowledge of Java, C#, JavaScript is a plus). 

· Implement RESTful APIs and microservices architectures. 

· Utilize DevOps practices for continuous integration and continuous delivery (CI/CD). 

· Design, configure, and manage scalable and secure cloud infrastructure for MLOps. 

· Monitor and optimize cloud resources for performance and cost efficiency. 

· Implement security best practices throughout the development lifecycle. 

· Collaborate with developers, operations, and security teams to ensure seamless integration and successful deployments. 

· Stay up-to-date on the latest cloud technologies, MLOps tools and trends 

· Strong analytical and problem-solving skills.

• Generate leads through marketing, lead gen tools, cold calling, events, existing customer outreach
• Locate the right person in the organization and Make the first pitch
• Send solutions and Services marketing collateral/ material over email
• Follow up, pitch, and convince the customer to try us/take a demo of services wherever we offer.
• Schedule an online meeting or discussion or chat with interested suspects through skype/Chat/phone for the sales closure team
• Develop and prospect sales opportunities as well as work on company-provided sales leads
• Manage a complex sales cycle with multiple decision-makers and present cost-benefit analyses to stakeholders
• Use our sales CRM tool, and update it at every step of the process.
• Maintain and build up a regular ongoing relationship with your suspects through skype, LinkedIn and other online social network sites sources
• Validate Leads by following our Sales qualification process
• Responsible for Data Mining and Market Research through the internet, Building databases, and Proficient in secondary research.
• Act as one point of contact for all client queries from Pre-Sales to Post Sales till project delivery and involved in strategic planning for the generation of inbound/ outbound leads & targeting to produce max revenue growth.
• Maintain and expand the database of prospects within the assigned territory
• Interested Candidates skype me your CV @ sscool07

PickMyWork is a gig platform that helps any company sign-up new customers and engage with them, through a pay-per-task model using up-skilled unemployed youth.

The Why

Most companies today are moving away from a fixed cost model and/or looking to outsource several jobs previously considered ‘core’ to their business. This simultaneously represents both a problem and an opportunity. The problem is that the pool of available fixed salary jobs is becoming more and more inadequate for the crores of Indians looking for such jobs. The opportunity is that the pool of temporary/third party payroll jobs is expanding. However, the working conditions are often onerous and unappealing. Enter PickMyWork: which allows you to work as a freelancer and choose the work + work timings + intensity. The more you work the more you earn. All of this without the pressure of targets or bosses.

The How

The largest companies and the latest startups are all looking for the most cost-effective ways to grow. And what better way than a plug-and-play model like PickMyWork, an on-demand sales force that sells for you: whatever you want, whenever you want and wherever you want. No retainers, no fixed costs. You only get charged when the sale closes, or a pre-defined task gets completed. Sounds like a dream, right? Read on! Beginning in 2019, we started working closely with companies targeting the SMB space in India, what many refer to as Kirana-tech companies. Since then, we have expanded our client portfolio to serve companies in digital payments, e-commerce, online pharmacy, digital gold, drug discovery and several others.

The list of companies looking to variable their fixed costs of sales/revenue generation/operations seems to be endless. On the other side, most of our gig workers are underemployed and unemployed youth that make up a large proportion of India’s demographic dividend. In the absence of full-time fixed-pay work opportunities, PickMyWork offers them a way to supplement their incomes while they continue upgrading their skills working on different client projects. Some even choose to forego full-time regular jobs in favor of setting up multiple income streams by working on several PickMyWork projects, in parallel. We are determined to ensure that they receive the best possible support to help them reach their goals: by being transparent at all times in our payments, training them well and providing timely feedback for the work done. We innovate, we work smart and often use primary research because we are doing something nobody else is.

We are a fast-paced organization that aims high. This year, we are broadening our network to additional cities to serve the growing set of clients to work with 100,000 gig workers in 2022. By 2023, we would have touched a million lives, directly.

Job Description: Associate Growth Manager

Reports to: Associate Vice President - Growth

Location: Gurugram, Haryana

Start date: Immediate

CTC: As per industry standards

Role description

The role of Associate Growth Manager is critical to our success. Reporting to the Associate Vice President - Growth, the Associate Growth Manager will be accountable. This is an incredible opportunity to shape the trajectory of the organization, build and manage a high-quality Sales team, build strong organizational processes, and support the operational objectives of the organization.

Key Responsibilities:

1- To directly contribute to the revenue growth of PickMyWork.

● To assist in the development of effective sales strategies

● To achieve the Targets allocated for multiple projects and to identify areas of improvement

2- To support the leadership in the management of PickMyWork’s operation function.

● Driving & Consistently achieve revenue targets in line with team/organizational objectives

● Prepares and presents weekly and monthly sales reports

● Resolves complaints and queries promptly

● Performs other related duties as assigned.

Person specification

This is an exciting opportunity for a highly motivated individual to play a key role in helping us achieve our bold vision for the future. The successful candidate will demonstrate the following skills, attributes, and experience.

Experience

● Should have up to 2 years of experience in working with a B2B business model

● Freshers are strongly encouraged to apply Skills and Knowledge

● Natural agility in thought process, problem-solving, data analysis and ability to simplify/breakdown complex problems

● An ability to work successfully under pressure with the capacity to manage competing priorities.

● Exceptional stakeholder management skills with a proven ability to build strong, sustainable relationships with a wide range of individuals.

Personal attributes

● A passion for experimentation and learning, while using failure as a key learning tool

● The tenacity, flexibility, and resilience to adapt rapidly to changing priorities in a fast-moving, complex environment.

● High levels of personal impact with the ability to command the respect of a wide range of senior stakeholders.

● Significant personal drive, energy, ambition, and enthusiasm.

Other factors to consider

● Commitment to equality of opportunity and the safeguarding and welfare of all team members.

This role will be subject to enhanced background checks.

● Willingness to travel domestically and when necessary work outside normal working hours to achieve deadlines

• Highly proficient in JavaScript and Typescript, PassportJs, Sequelize.
• Working knowledge of Node.js frameworks such as ExpressJs, SailsJs, VueJs and  ElectronJs.
• Good understanding of server-side templating languages such as Jade, EJS, Mustache etc.
• Good understanding of server-side CSS preprocessors such as Stylus, Less,Sass etc.
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Sound knowledge of Testing frameworks such as Mocha, Chai, Jasmine, Cucumber etc.
• Experience of writing unit, integration and E2E tests.
• Experience of working with SQL databases.
• Experience of integrating third party APIs.
• Good understanding of code versioning tools, such as Git.
• Good Communication Skills.

What will you do?

• Website development using LAMP technologies.
• Responsible for the development of new applications and enhancements in an existing application.
• Responsible for testing of the application, performance analysis, etc.
• Good communication skills.
• Strong Analytical and troubleshooting skills.
• Ability to meet deadlines while staying focused.
• Attention to detail and ability to work with 100% efficiency.

What does it need?

• This is a role for a talented and ambitious PHP Developer. Experience in web development preferred with graduation in a similar field.
• Minimum 2 years of experience.
• Knowledge of PHP & MySQL is a must.
• Should be capable of deploying application on Apache Web Server.
• Knowledge of HTML, CSS & JavaScript.
• Knowledge of Linux/Ubuntu etc will be an added advantage.
• Knowledge of jQuery and Ajax will be an added advantage.