
Customer Operational Account Management:
The Customer Success Manager (CSM) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.
Take ownership of customers’ operational needs and steward throughout the organization as required.
Identifying and recommending resolutions to all Customers’ issues enabling the Customer to place 100% of Customer business on the Company’s products and Services.
On-going support for advanced or escalated questions/issues/problems.
Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty.
Act as a product expert and assist clients in achieving maximum ROI through consultation, training, and analysis for the Company’s customers including but not limited to: Being a Subject Matter Expert on assigned products and services. Post-training assessment review and recommendations. Communication of all system enhancements. Prepare clients for upcoming releases and ensure they are current on available functionality and how it can meet their needs. Adherence to Internal and Industry Risk and Compliance rules and responsibilities. Responsible for assuring the Company’s compliance with its obligations under the Partner Agreement and the Service Level Agreement as it relates to his/her customers. Maintain an understanding of the market and industry dynamics, including applicable regulations.

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Review Criteria
- Strong Oracle Integration Cloud (OIC) Implementation profile
- 5+ years in enterprise integration / middleware roles, with minimum 3+ years of hands-on Oracle Integration Cloud (OIC) implementation experience
- Strong experience designing and delivering integrations using OIC Integrations, Adapters (File, FTP, DB, SOAP/REST, Oracle ERP), Orchestrations, Mappings, Process Automation, Visual Builder (VBCS), and OIC Insight/Monitoring
- Proven experience building integrations across Oracle Fusion/ERP/HCM, Salesforce, on-prem systems (AS/400, JDE), APIs, file feeds (FBDI/HDL), databases, and third-party SaaS.
- Strong expertise in REST/JSON, SOAP/XML, WSDL, XSD, XPath, XSLT, JSON Schema, and web-service–based integrations
- Good working knowledge of OCI components (API Gateway, Vault, Autonomous DB) and hybrid integration patterns
- Strong SQL & PL/SQL skills for debugging, data manipulation, and integration troubleshooting
- Hands-on experience owning end-to-end integration delivery including architecture reviews, deployments, versioning, CI/CD of OIC artifacts, automated testing, environment migrations (Dev→Test→Prod), integration governance, reusable patterns, error-handling frameworks, and observability using OIC/OCI monitoring & logging tools
- Experience providing technical leadership, reviewing integration designs/code, and mentoring integration developers; must be comfortable driving RCA, performance tuning, and production issue resolution
- Strong stakeholder management, communication (written + verbal), problem-solving, and ability to collaborate with business/product/architect teams
Preferred
- Preferred (Certification) – Oracle OIC or Oracle Cloud certification
- Preferred (Domain Exposure) – Experience with Oracle Fusion functional modules (Finance, SCM, HCM), business events/REST APIs, SOA/OSB background, or multi-tenant/API-governed integration environments
Job Specific Criteria
- CV Attachment is mandatory
- How many years of experience you have with Oracle Integration Cloud (OIC)?
- Which is your preferred job location (Mumbai / Bengaluru / Hyderabad / Gurgaon)?
- Are you okay with 3 Days WFO?
- Virtual Interview requires video to be on, are you okay with it?
Role & Responsibilities
Company is seeking an experienced OIC Lead to own the design, development and deployment of enterprise integrations. The ideal candidate will have atleast 6+years of prior experience in various integration technologies, with a good experience implementing OIC integration capabilities. This role offers an exciting opportunity to work on diverse projects, collaborating with cross-functional teams to design, build, and optimize data pipelines and infrastructure.
Responsibilities:
- Lead the design and delivery of integration solutions using Oracle Integration Cloud (Integration, Process Automation, Visual Builder, Insight) and related Oracle PaaS components.
- Build and maintain integrations between Oracle Fusion/ERP/HCM, Salesforce, on-prem applications (e.g., AS/400, JDE), APIs, file feeds (FBDI/HDL), databases and third-party SaaS.
- Own end-to-end integration delivery - from architecture/design reviews through deployment, monitoring, and post-production support.
- Create reusable integration patterns, error-handling frameworks, security patterns (OAuth2, client credentials), and governance for APIs and integrations.
- Own CI/CD, versioning and migration of OIC artifacts across environments (Dev → Test → Prod); implement automated tests and promotion pipelines.
- Define integration architecture standards and reference patterns for hybrid (cloud/on-prem) deployments.
- Ensure security, scalability, and fault tolerance are built into all integration designs.
- Drive performance tuning, monitoring and incident response for integrations; implement observability using OIC/OCI monitoring and logging tools.
- Provide technical leadership and mentorship to a team of integration developers; review designs and code; run hands-on troubleshooting and production support rotations.
- Work with business stakeholders, product owners and solution architects to translate requirements into integration designs, data mappings and runbooks
Ideal Candidate
- 5+ years in integration/enterprise middleware roles with at least 3+ years hands-on OIC (Oracle Integration Cloud) implementations.
- Strong experience with OIC components: Integrations, Adapters (File, FTP, Database, SOAP, REST, Oracle ERP), Orchestrations/Maps, OIC Insight/Monitoring, Visual Builder (VBCS) or similar
- Expert in web services and message formats: REST/JSON, SOAP/XML, WSDL, XSD, XPath, XSLT, JSON Schema
- Good knowledge of Oracle Cloud stack / OCI (API Gateway, Vault, Autonomous DB) and on-prem integration patterns
- SQL & PL/SQL skills for data manipulation and troubleshooting; exposure to FBDI/HDL (for bulk loads) is desirable
- Strong problem-solving, stakeholder management, written/verbal communication and team mentoring experience
Nice-to-have / Preferred:
- Oracle OIC certification(s) or Oracle Cloud certifications
- Exposure to OCI services (API Gateway, Vault, Monitoring) and Autonomous Database
- Experience with Oracle Fusion functional areas (Finance, Supply Chain, HCM) and business events/REST APIs preferred.
- Background with SOA Suite/Oracle Service Bus (useful if migrating legacy SOA to OIC)
- Experience designing multi-tenant integrations, rate limiting/throttling and API monetization strategies.
Senior Software Engineer
Challenge convention and work on cutting edge technology that is transforming the way our customers manage their physical, virtual and cloud computing environments. Virtual Instruments seeks highly talented people to join our growing team, where your contributions will impact the development and delivery of our product roadmap. Our award-winning Virtana Platform provides the only real-time, system-wide, enterprise scale solution for providing visibility into performance, health and utilization metrics, translating into improved performance and availability while lowering the total cost of the infrastructure supporting mission-critical applications.
We are seeking an individual with expert knowledge in Systems Management and/or Systems Monitoring Software, Observability platforms and/or Performance Management Software and Solutions with insight into integrated infrastructure platforms like Cisco UCS, infrastructure providers like Nutanix, VMware, EMC & NetApp and public cloud platforms like Google Cloud and AWS to expand the depth and breadth of Virtana Products.
Work Location: Pune/ Chennai
Job Type: Hybrid
Role Responsibilities:
- The engineer will be primarily responsible for architecture, design and development of software solutions for the Virtana Platform
- Partner and work closely with cross functional teams and with other engineers and product managers to architect, design and implement new features and solutions for the Virtana Platform.
- Communicate effectively across the departments and R&D organization having differing levels of technical knowledge.
- Work closely with UX Design, Quality Assurance, DevOps and Documentation teams. Assist with functional and system test design and deployment automation
- Provide customers with complex and end-to-end application support, problem diagnosis and problem resolution
- Learn new technologies quickly and leverage 3rd party libraries and tools as necessary to expedite delivery
Required Qualifications:
- Minimum of 7+ years of progressive experience with back-end development in a Client Server Application development environment focused on Systems Management, Systems Monitoring and Performance Management Software.
- Deep experience in public cloud environment using Kubernetes and other distributed managed services like Kafka etc (Google Cloud and/or AWS)
- Experience with CI/CD and cloud-based software development and delivery
- Deep experience with integrated infrastructure platforms and experience working with one or more data collection technologies like SNMP, REST, OTEL, WMI, WBEM.
- Minimum of 6 years of development experience with one or more of these high level languages like GO, Python, Java. Deep experience with one of these languages is required.
- Bachelor’s or Master’s degree in computer science, Computer Engineering or equivalent
- Highly effective verbal and written communication skills and ability to lead and participate in multiple projects
- Well versed with identifying opportunities and risks in a fast-paced environment and ability to adjust to changing business priorities
- Must be results-focused, team-oriented and with a strong work ethic
Desired Qualifications:
- Prior experience with other virtualization platforms like OpenShift is a plus
- Prior experience as a contributor to engineering and integration efforts with strong attention to detail and exposure to Open-Source software is a plus
- Demonstrated ability as a lead engineer who can architect, design and code with strong communication and teaming skills
- Deep development experience with the development of Systems, Network and performance Management Software and/or Solutions is a plus
About Virtana: Virtana delivers the industry’s only broadest and deepest Observability Platform that allows organizations to monitor infrastructure, de-risk cloud migrations, and reduce cloud costs by 25% or more.
Over 200 Global 2000 enterprise customers, such as AstraZeneca, Dell, Salesforce, Geico, Costco, Nasdaq, and Boeing, have valued Virtana’s software solutions for over a decade.
Our modular platform for hybrid IT digital operations includes Infrastructure Performance Monitoring and Management (IPM), Artificial Intelligence for IT Operations (AIOps), Cloud Cost Management (Fin Ops), and Workload Placement Readiness Solutions. Virtana is simplifying the complexity of hybrid IT environments with a single cloud-agnostic platform across all the categories listed above. The $30B IT Operations Management (ITOM) Software market is ripe for disruption, and Virtana is uniquely positioned for success.
Springer Capital is a cross-border asset management firm specializing in real estate investment banking between China and the USA. We are offering a remote internship for aspiring data engineers interested in data pipeline development, data integration, and business intelligence.
The internship offers flexible start and end dates. A short quiz or technical task may be required as part of the selection process.
Responsibilities:
- Design, build, and maintain scalable data pipelines for structured and unstructured data sources
- Develop ETL processes to collect, clean, and transform data from internal and external systems
- Support integration of data into dashboards, analytics tools, and reporting systems
- Collaborate with data analysts and software developers to improve data accessibility and performance
- Document workflows and maintain data infrastructure best practices
- Assist in identifying opportunities to automate repetitive data tasks
- Minimum 4+ years of experience in building Web applications using ASP.net, web API, SQL Server, and Testable code.
- C# with Strong in OOPS
- Experience in architecting and designing web applications and services
- Must have at least *3 to 6 months of experience using React or Node JS.
- Passion for building and delivering great software with a strong sense of ownership, while working closely with junior team members.
- Conceptual knowledge of middleware architecture.
- Strong experience with Agile processes.
- Exposure to tools to optimize web application performance-MH
- Understanding and experience in working with Product Management, Design, and DevOps teams.
DB Design and Development.
Developing and Designing in Node.js, HTML5, CSS3, MySQL.
The developer will review requirements and design documents to produce estimates and task lists based on those requirements.
Applying SDLC principles when working with or leading a team of developers.
Needs to create mobile and web applications
Responsible for the creation and implementation of a wide variety of mobile and Web-based
Products using Node.js, JavaScript, MySQL, and AJAX.
Troubleshoot, test, and maintain the core product software and databases to ensure strong
optimization and functionality
KNOWLEDGE AND EXPERIENCE
Good Knowledge in Developing Applications using CMS.
Should have knowledge of angularJS
Integrating Payment Gateways, Facebook APIs, Secure login (with social networking accounts).
Experience in developing Web applications using OOPS with Node.js, MySQL, HTML5, JQuery, and Ajax.
Good knowledge of front end technologies such as HTML, CSS, query
Responsibilities
- Manage incoming calls, chat and emails from customers in a prompt and swift manner
- Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to concerned authority when necessary
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Who can apply:
- Graduate from any stream
- 2+ years experience in a customer support role
- Strong Track record of performance
- Strong listening , written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
- Must be fluent in English, proficiency in other languages is an advantage.
- Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable
BitClass, a VC funded startup in edtech, is looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.
Responsibilities
- Build pixel-perfect, buttery smooth UIs across both mobile platforms.
- Leverage native APIs for deep integrations with both platforms.
- Diagnose and fix bugs and performance bottlenecks for performance that feels native.
- Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
- Maintain code and write automated tests to ensure the product is of the highest quality.
- Transition existing Android app to React Native.
Skills
- Firm grasp of the JavaScript language and its nuances, including ES6+ syntax
- Ability to write well-documented, clean Javascript code
- Rock solid at working with third-party dependencies and debugging dependency conflicts
- Familiarity with native build tools, like XCode, Gradle, Android Studio/IntelliJ
- Understanding of REST APIs, the document request model, and offline storage
- Experience with automated testing suites, like Jest or Mocha








