Cutshort logo
For Employers
PeopleStrong logo
Customer Success Manager (HR Tech)
Customer Success Manager (HR Tech)
PeopleStrong's logo

Customer Success Manager (HR Tech)

Shashank Arora's profile picture
Posted by Shashank Arora
1 - 7 yrs
₹5L - ₹12L / yr
Gurugram
Skills
Customer Success
Human Resource Management System (HRMS)
Customer Relationship Management (CRM)
Account Management
Key account management

Customer Operational Account Management:

 The Customer Success Manager (CSM) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.

 Take ownership of customers’ operational needs and steward throughout the organization as required.

 Identifying and recommending resolutions to all Customers’ issues enabling the Customer to place 100% of Customer business on the Company’s products and Services.

 On-going support for advanced or escalated questions/issues/problems.

 Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty.

 Act as a product expert and assist clients in achieving maximum ROI through consultation, training, and analysis for the Company’s customers including but not limited to:  Being a Subject Matter Expert on assigned products and services.  Post-training assessment review and recommendations.  Communication of all system enhancements.  Prepare clients for upcoming releases and ensure they are current on available functionality and how it can meet their needs.  Adherence to Internal and Industry Risk and Compliance rules and responsibilities.  Responsible for assuring the Company’s compliance with its obligations under the Partner Agreement and the Service Level Agreement as it relates to his/her customers.  Maintain an understanding of the market and industry dynamics, including applicable regulations.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About PeopleStrong

Founded :
2006
Type :
Product
Size :
1000-5000
Stage :
Raised funding

About

A comprehensive HR SaaS solution on cloud for recruitment process outsourcing, talent acquisition, applicant tracking system, leave and attendance
Read more

Connect with the team

Profile picture
Rahul Khurana
Profile picture
Rahul Khurana
Profile picture
DAMINI FUTANE

Company social profiles

bloglinkedintwitterfacebook

Similar jobs

Deqode
at Deqode
1 recruiter
purvisha Bhavsar
Posted by purvisha Bhavsar
Pune
5 - 8 yrs
₹5L - ₹15L / yr
DevOps
skill iconKubernetes
Terraform
skill iconJenkins
skill iconDocker

🚀 Hiring: Azure DevOps Engineer – Immediate Joiners Only! 🚀

📍 Location: Pune (Hybrid)

💼 Experience: 5+ Years

🕒 Mode of Work: Hybrid

Are you a proactive and skilled Azure DevOps Engineer looking for your next challenge? We are hiring immediate joiners to join our dynamic team! If you are passionate about CI/CD, cloud automation, and SRE best practices, we want to hear from you.

🔹 Key Skills Required:

Cloud Expertise: Proficiency in any cloud (Azure preferred)

CI/CD Pipelines: Hands-on experience in designing and managing pipelines

Containers & IaC: Strong knowledge of Docker, Terraform, Kubernetes

Incident Management: Quick issue resolution and RCA

SRE & Observability: Experience with SLI/SLO/SLA, monitoring, tracing, logging

Programming: Proficiency in Python, Golang

Performance Optimization: Identifying and resolving system bottlenecks


Read more
Cannext Power On
Remote, Mumbai, Panvel, Navi Mumbai
0 - 3 yrs
₹1.8L - ₹2.2L / yr
Field Sales
Sales

Hiring for Field sales executive

Location - Mumbai Suburbs ( Churchgate to Virar) and Central line (CST to Badlapur) , Navi Mumbai

Requirement -

12th + capital product sales experience

Should have own bike

Strong communication

Salary 💸 - 15k - 18k + travel allowance + incentives



Read more
Covalent Softwares Pvt Ltd
Covalent Softwares
Posted by Covalent Softwares
2nd Floor, A-1/67, Main Dwarka Road, Block B1, Sewak Park, Dwarka, New Delhi, Delhi, 110059, Delhi
1 - 2 yrs
₹2L - ₹3L / yr
English Proficiency
hindi

We are looking for an Educational Counsellor


Location: Dwarka, New Delhi


Experience: 1–2 Years 


Industry Preference: IT & Digital Marketing



We are hiring an Educational Counsellor to join our dynamic sales team. If you have 1–2 years of experience—preferably in Education or digital marketing—we’d love to hear from you!




Key Responsibilities:


1. Make outbound calls to generate and qualify leads


2. ⁠Promote Digital Marketing Training courses to convert leads


3. ⁠Maintain client database and follow up on leads for final conversions


4. ⁠Achieve targets and contribute to team growth




Requirements:




1. Excellent English and Hindi communication & negotiation skills


2. ⁠Prior experience in Education/digital marketing is preferred


3. ⁠Basic knowledge of MS Office tools




Apply now and grow with a fast-paced tech and advertising company!

Read more
AVE-Promagne Business Solutions LLP
Bengaluru (Bangalore)
8 - 16 yrs
₹5L - ₹30L / yr
Project Management
IT project management
Software project management

CANDIDATE SPECIFICATION:
• Candidates with good experience with SDLC
• Over all 10 years of Experience is mandatory
• Minimum 6+ years of hard core JAVA coding experience is mandatory
• 2 years of PM experience is mandatory
• Knowledge on AWS or any other cloud technology is desirable.

 

POSITION PURPOSE:

 

Overall Responsibility in delivering quality projects and products as per the BRD within the specified time line. Should be able to lead/handle a team to write and test code effectively and must work with business owners overseas. Lead planning and/or implementation of projects. May participate in the design and/or testing phases. Facilitate the definition of project missions, goals, tasks, and resource requirements; resolve or assist in the resolution of conflicts within and between projects or functional areas; develop methods to monitor project or area progress and provide corrective supervision if necessary. Work cross-functionally across teams to solve problems and implement changes. Follow defined, agreed upon project management plans.

 

ROLES AND RESPONSIBILITIES:

 

• Developing a software project plan. • Ensure that projects follow the project plan and is accountable for timely delivery of all projects. • Determining the methodology used in the project. • Establishing a project schedule and determining each phase. • Providing regular updates to stakeholders.

Read more
Appitsimple infotek Pvt. Ltd.
Kiran Guwalani
Posted by Kiran Guwalani
Remote, Remote
1 - 2 yrs
₹1L - ₹3L / yr
Web Scraping
Data Scraping
skill iconData Analytics
SaaS

Job role:

As a data analyst, you will be responsible for compiling actionable insights from data and assisting program, sales and marketing managers build data-driven processes. Your role will involve driving initiatives to optimize for operational excellence and revenue.

 

Responsibilities:

  • Ensure that data flows smoothly from source to destination so that it can be processed
  • Utilize strong database skills to work with large, complex data sets to extract insights
  • Filter and cleanse unstructured (or ambiguous) data into usable data sets that can be analyzed to extract insights and improve business processes
  • Identify new internal and external data sources to support analytics initiatives and work with appropriate partners to absorb the data into new or existing data infrastructure
  • Build tools for automating repetitive asks so that bandwidth can be freed for analytics
  • Collaborate with program managers and business analysts  to help them come up with actionable, high-impact insights across product lines and functions
  • Work closely with top management to prioritize information and analytic needs

 

Requirements:

  • Excel
  • Scrapping
  • Medium Communication Skill (Spoken and written)
  • SaaS industries knowledge
  • Add Product
  • Check Dodontdo
  • Scrapping
  • Work on Support Tickets (Resolve customers issue)

Web/Data/Execl Scraping must
Read more
Fintech lead,
Fintech lead,
Agency job
via The Hub by Sridevi Viswanathan
Chennai
4 - 7 yrs
₹7L - ₹15L / yr
skill iconNodeJS (Node.js)
skill iconJavascript
NOSQL Databases


Responsibilities:

- Collaborate with cross-functional teams including front-end developers, designers, and system administrators to develop robust and scalable server-side applications.

- Design and implement RESTful APIs and services using Node.js, ensuring efficient data handling and integration.

- Develop database schemas and models for MongoDB, optimizing queries and ensuring data integrity.

- Implement data migration and transformation tasks between different data sources.

- Write efficient and reusable code, following best practices and coding standards.

- Conduct thorough testing and debugging of applications to identify and fix issues promptly.

- Collaborate with DevOps team to deploy applications on servers or cloud platforms.

- Continuously monitor application performance and optimize it for scalability and reliability.

- Stay updated on emerging technologies and trends, actively suggesting improvements and innovative solutions.

 

Requirements:

- Strong proficiency in Node.js and JavaScript.

- Solid understanding of server-side development and asynchronous programming concepts.

- Experience working with NoSQL databases (e.g., MongoDB).

- Knowledge of database design and query optimization techniques.

- Familiarity with web application security principles and best practices.

- Proficiency in using version control systems (e.g., Git).

- Good understanding of agile development methodologies.

- Excellent problem-solving and analytical skills.

- Effective communication and collaboration abilities.

Read more
Casey Group
Priyanka Dash
Posted by Priyanka Dash
Malkangiri
1 - 2 yrs
₹3.5L - ₹3.7L / yr
Business Development
Communication Skills
Sales
Marketing
Effective communication
+1 more

Responsibilities:

.Approaching potential leads and closing them within a stipulated time frame.

.Create exclusive distributors, exclusive super stockists and business associates for the company towards business growth.

.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.

.Finding and developing new markets and improving sales.

.Keep abreast with stock reports, inventory, product orders, re-order etc.

.Training personnel and helping team members in developing their skills.


Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills.

.Excellent organizational skills.

.Proficient in Word, Excel, Outlook, and Powerpoint.

Read more
Wishup Technology Pvt Ltd
Shikha Gupta
Posted by Shikha Gupta
Remote only
2 - 8 yrs
₹4L - ₹6L / yr
Customer Support
Customer Service
Client Servicing
Account Management
Communication Skills
+8 more
This is a 100% remote role (Forever Work from Hime)

Are you looking for a long-term and full-time remote role where you can work with US-based companies? Read on!

What is Wishup?
Wishup is India's leading remote employee platform helping US-based businesses in building highly efficient remote teams. Wishup was founded in 2015 by IITM & IIMA alumni and is backed by marquee investors like Orios Venture Partners, Inflection Point Ventures, Tracxn capital, and Mato Peric.

We are witnessing phenomenal month-on-month growth and stand at a cusp of a revolution in the remote workforce industry. This is your chance to be a part of the revolution - we are inviting applications to work with our US-based clients.

Job Profile:
- Prior experience in Customer Support would be a great fit for this role
- The role is remote and full-time (not a freelancing assignment)
- The role would require working in the US time zone

What's in it for you?
- International exposure: You’ll get to interact and build relationships with the smartest global founders and CXOs working on cutting-edge ideas
- No hassle of US visa application; since it’s remote working
- Constant upskilling to maintain market relevance: We provide up to 4 weeks of training
during onboarding in all the latest industry tools and practices
- Stable full-time remote job in a company that has been fully remote for over 5 years: work
from home (or anywhere), forever!
- Scope of rapid growth based on bi-annual appraisals
- A healthy work-life balance

Roles & Responsibilities:
As an Online Business Manager, you will work closely with one or more clients on either one or all of the following tasks:
- Ecommerce Assistance (Amazon Seller/Shopify)
- Client Management
- Customer Support
- Project Management
- Advanced Excel and MIS Reporting
- CRM and Lead Management
- Online Research
- Lead Generation
- Executive Assistance (Itinerary Planning, Calendar Management, Inbox Management, etc.)

You're a great fit if you have:
- At least 2 years of full-time employment experience
- A stable career employment track record
- Impeccable written and spoken English
- An aptitude for mathematics and logic
- A solid experience in resolving work-conflict situations

Job Prerequisites:
- High-speed internet connection
- Laptop with an integrated camera and a pair of headphones
- Distraction-free workspace with zero external interference
- Ability to work with US time zones

Work Shift (either of the following may be allocated):
- Mon-Fri, 6:30 p.m. - 3:30 a.m. IST
- Mon-Fri, 9:30 p.m. - 6:30 a.m. IST

 
Company Reviews:
https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=eNg" target="_blank">https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=eNg

Social Media Links:
LinkedIn - https://www.linkedin.com/company/wishup-services/" target="_blank">https://www.linkedin.com/company/wishup-services/
Facebook - https://www.facebook.com/wishupnow/" target="_blank">https://www.facebook.com/wishupnow/
Twitter - https://twitter.com/wishupnow" target="_blank">https://twitter.com/wishupnow
Instagram - https://www.instagram.com/wishupnow/" target="_blank">https://www.instagram.com/wishupnow/

Training at Wishup:
https://www.youtube.com/watch?v=6Uolgas0Uj4" target="_blank">https://www.youtube.com/watch?v=6Uolgas0Uj4

Read more
MNC
MNC
Agency job
via Fragma Data Systems by Priyanka U
Bengaluru (Bangalore)
3 - 8 yrs
₹8L - ₹15L / yr
skill iconReact.js
MERN Stack
skill iconJavascript

Work Location: Bangalore
Work Days: Sunday to Thursday
Shift: Day Time
Week Off: Friday & Saturday

Responsibilities

  • Develop new user-facing features
  • Build reusable code and libraries for future use
  • Ensure the technical feasibility of UI designs
  • Optimize application for maximum speed and scalability
  • Assure that all user input is validated before submitting to back-end
  • Collaborate with other team members and stakeholders

Key Skills 

  • Should have hands-on experience in advanced JavaScript libraries and frameworks, such as ReactJS, Bootstrap. (ReactJS is Mandatory) 
  • Proficient in web markup, including HTML5, CSS3
  • Good understanding of server-side CSS pre-processing platforms, such as LESS and SASS and experience in building/using REST APIs    
  • Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
  • Good understanding of asynchronous request handling and partial page updates.
  • Good understanding of SEO principles and ensuring that the application will adhere to them.  
Read more
IT solutions specialized in Apps Lifecycle management. (MG1)
IT solutions specialized in Apps Lifecycle management. (MG1)
Agency job
via Multi Recruit by Ayub Pasha
Bengaluru (Bangalore)
3 - 4 yrs
₹10L - ₹12L / yr
skill iconJava
skill iconSpring Boot
Microservices
Spring Zuul
Kafka
  • Strong experience in Java Development
  • Deep expertise and hands-on experience with Web Applications
  • Expertise in Java, Spring Boot is an added advantage.
  • Experience in Microservices
  • Hands-on design experience with Web Services (REST, SOAP, etc ..).
  • Strong grasp of security principles.

Nice to Have

  • Spring Zuul
  • Kafka
  • cryptography and certificates

Abilities:

  • Developer with  strong ability to develop web applications using Java
  • Should be able to Code, design, and implement
  • Maintain code integrity and organization

 

 

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos