
Customer Operational Account Management:
The Customer Success Manager (CSM) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.
Take ownership of customers’ operational needs and steward throughout the organization as required.
Identifying and recommending resolutions to all Customers’ issues enabling the Customer to place 100% of Customer business on the Company’s products and Services.
On-going support for advanced or escalated questions/issues/problems.
Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty.
Act as a product expert and assist clients in achieving maximum ROI through consultation, training, and analysis for the Company’s customers including but not limited to: Being a Subject Matter Expert on assigned products and services. Post-training assessment review and recommendations. Communication of all system enhancements. Prepare clients for upcoming releases and ensure they are current on available functionality and how it can meet their needs. Adherence to Internal and Industry Risk and Compliance rules and responsibilities. Responsible for assuring the Company’s compliance with its obligations under the Partner Agreement and the Service Level Agreement as it relates to his/her customers. Maintain an understanding of the market and industry dynamics, including applicable regulations.

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Must have exp in Django. [ Mandatory]
- The ability to problem-solve and critically think.
- High level of knowledge of Python and the Django framework.
- Familiarity with event driven programming as well as the MVC.
- Good understanding of SQL databases.
- Good understanding of REST APIs.
2-5 years with technical hands-on experience in building large-scale B2C applications catering
to millions of users. Previous experience in building scalable products is a must
What you will do:
Be a part of our backend for frontend/ credit card processing engineering teams to build the
best homegrown credit card stack
Partner with the product teams to understand the product features and specifications, translate
them into high level and low-level design
Work with frontend and backend developers to build out a customer-centric experience that will
constantly evolve
Respond to support team tickets as needed to resolve bugs and issues
Participate in contributing ideas, updates, and product development areas to the team
Technical Expertise:
Strong insight into Java programming language (Class loading, Memory
Management, Transactions, Executors, Lambdas and Streams)
Experience in distributed technologies, real-time, high throughput and low latency
systems
Hands-on prior experience with scalable Cloud based architectures
Experience in one or more frameworks like Spring is a plus but not required
Proficiency in data structures & algorithms
Strong problem solving and analytical skills
Any experience in payments is a plu

Who are we?
Kriyadocs is a leading document workflow SaaS platform focused on the publishing industry. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.
Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.
Our Mission: Provide a fantastic experience to authors, content publishers and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.
What is it really like to work here?
At Kriyadocs, every Kriyator is driven by our culture at the core to
- Deliver Excellence - Deliver Delight
- Stay Curious - Stay Driven
- Dream Big - Rise Together
You could also be a Kriyator, if you are
- Fearless in taking on challenges
- Focused on learning, demonstrating new skills and working towards successful outcomes
- Fanatical in taking pride and responsibility in all your work
Why should you join us?
- Industry Leading Product - We are the leading platform in our space and have several large global brands as our customers.
- Create an impact - We give you the environment to transform your ideas into reality and create fantastic experiences for our customers.
- Budding & Agile team - We are a growing team with love for learning, constant quest for quality and are outspoken about ownership.
As a Technical & Style Editor at Kriyadocs, you will play a crucial role in refining and enhancing our written content to meet the highest editorial standards. You will work closely with our authors and writers to ensure accuracy, clarity, and adherence to our style guidelines. This is a fantastic opportunity to work in a creative and collaborative environment, contributing to the success of our publishing projects.
Key Responsibilities:
Review and edit manuscripts for grammar, punctuation, and syntax, ensuring adherence to our in-house style guide.
- Verify and correct technical content, ensuring it is accurate, consistent, and understandable for the target audience.
- Collaborate with authors and writers to maintain the integrity of their work while enhancing readability and coherence.
- Provide feedback and suggestions to improve content structure and flow.
- Proofread and format documents to meet publishing standards.
- Assist in the development and maintenance of editorial guidelines.
Qualifications:
- Bachelor's degree in English, Journalism, or a related field.
- 1-2 years of experience in technical and style editing, preferably in the publishing industry.
- Attention to detail and an eye for consistency.
- Familiarity with editorial and publishing software is a plus.
- Excellent communication skills and the ability to work collaboratively.
If you're a detail-oriented editor with a passion for refining technical content and ensuring style consistency, we'd love to hear from you. Apply now to be a part of our dynamic team at Kriyadocs.
Job Types: Full-time, Permanent
Pay: Up to ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 1 year (Preferred)
About Gobillion
Gobillion is a YCombinator backed IIM-NIT alumni co-founded social commerce startup headquartered in San Francisco, USA with offices in New Delhi, Bangalore and Guwahati. We are bringing e-commerce 2.0 to the next 400 million online customers across India, through a community and social driven approach. Our co-founding has diversified experience with prestigious organizations including McKinsey & Company, Deloitte US, EY, Adobe and SAP Labs.
Gobillion has been rapidly scaling and is backed by some of the world’s most prestigious investors from US, Europe, SE Asia and India including - YCombinator, Justin Mateen (Founder - Tinder), Pioneer Fund, Soma Capital, Venture Souq, Goodwater Capital, LetsVenture, Vikalp Sahni (Co-Founder- Gobibibo) amongst others.
We have been selected for and globally validated by the world’s leading investors/accelerators including YCombinator, Founder Institute Silicon Valley, NASSCOM 10000 Startups - India and Assam Startup. We have been named as the Top 10 Global startup for YCombinator S21 by Alex Mitchell.
Summary of role: As a Developer, you will be working alongside our product team in the conceptualization, design and development of server side components. You will be doing the following on the job
- Write clean, manageable code and maintain proper documentation
- Create, test and deploy and maintain the applications on production servers
- Continuously discover, analyze, and implement new technologies and frameworks to maximize development efficiency
- Lead team in crafting solutions in different areas and ensure timely delivery
- Ensure secure architecture for Servers
Why Join Us?
- You will have a chance to be a leader and have the responsibility to scale Gobillon across India's most fast growing cities
- The opportunity to join one of India’s fastest growing companies at an early stage - We are giving our early team members to benefit from a strong ESOP pool and be part of our growth journey
- Joining an amazing team of Gobillion rockstars from colleges like IIMs, IITs, NITs etc. and from organizations including McKinsey & Company, Deloitte US, EY, Adobe, SAP Labs, Urban Company, Udaan, Amazon, Delivery, Ninjacart, Accenture etc.
- Wear the Gobillion badge with pride - We are looking for owners with a founder’s mindset - not just employees. If you are passionate about our mission about making e-commerce social for the next 400M customers in India and serve as culture carriers - we are the right place for you!
Key Responsibilities of this Role:
- Experience with DevOps and writing REST APIs & Micro services architecture
- Strong programming expertise in Node js, Nest Js
- Good understanding of Mongo databases and other NoSql Databases and SQL Database
- Solid hold on Data structures and Algorithm
- Good understanding of System Design
- Development expertise in AWS services like Lambda, SQS, SNS
- Good understanding of DevOps and Server security
- Exposure to Cloud Platforms like AWS (preferred), Azure or Google Cloud
- Unix command line experience
- Well-versed with Software Development Life Cycle
- Demonstrate the ability to be a self-starter and learn quickly
- Excellent analytical and problem-solving skills
- Passion for learning and implementing new technologies
- Excellent understanding of software Architectures
-
Partner with hiring managers to ensure pre-determined SLA’s and take ownership of identifying and engaging with potential future Colt employees across multiple geographies.
-
Contribute ideas toward Colts online presence and brand awareness across relevant social media platforms and Colts website
-
Define and coach on best practice to ensure a market-leading candidate/stakeholder experience
-
Demonstrable track record of successfully recruiting within sales and/or technology in an agency or in-house environment within your specialist territory
-
Ability to craft compelling role profiles and job adverts
-
Super user of LinkedIn, Xing; Facebook, Glassdoor & Twitter (plus other regional sites as appropriate)
-
Composed under pressure with the ability to multi-task
-
Results orientated with high levels of commitment, resilience and a can-do attitude
-
Solid commercial business acumen
-
Consistently positive feedback from candidates and hiring managers based on an exceptional and seamless experience
-
Keep abreast of market trends in recruitment innovation and suggest adoption of suitable solutions that can contribute towards Colts wider hiring strategy
-
3-6 Years exp
-
Technical Recruitment Exp in domains like as Data Science, Cyber Security/ Infra Security, Software Testing, Application Developers
For skills such as Java /Fullstak, Python, EMC Smarts, Webmothds SAP (FICO, HCM, SCM, PS), OSS/BSS, BI Architect, IT Architects.
-
Graduate/Post Graduate
-
Good understanding & Experience around Job Portals/sites
Role title:
Senior Analyst/Lead Analyst, Talent Acquisition
Colt Level:
Contractor
Function:
Human Resource
Reports to:
Manager Recruitment
Location:
Gurgaon/ Bangalore
-
-
Need Excellent Communication skills
Location- Thane,Mumbai. (Work From Office Job)
Week off - Any 2 Rotational week off.
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Taking ownership of the current web based reporting backends of our current solutions/ apps and developing/ stabilizing/ scaling them further as per product plans
- Ensuring development and ongoing growth of a web based content management engine as the central node of our apps and tablet based learning products.
- Licensing, Encryption, Reporting & Analytics for all our products have to be integrated into a single user and licensing management backend.
Desired Candidate Profile
What you need to have:
- Deep and Practical experience with Node. JS (primary work component), Firebase, AWS/ Heroku, SQL/ NoSQL Databases with Server side integration.
- 2-3 years of deep hands-on experience with web based solutions, backend development and web development in the above mentioned tech.
- Should have worked on a web based backend in Node.JS for preferably an android app based solution which had scaled to a large number of users.
- Developed, managed and scaled usage/ analytics and reporting of end user based solutions.
- Should have developed and managed APIs.
- Should have practical experience of integrating and managing online payment systems.
- Built and managed online learning platforms with login, video security, online payment and reports.
About us:
GaragePlug is an all-in-one cloud platform that redefines a customer’s journey with automotive service businesses. GaragePlug harnesses the power of digitalization to help automotive service businesses achieve immense operational efficiency and build a highly impressionable customer experience that is sure to win any customer. GaragePlug aims to bring technological disruption to the automotive after-sales service & repair industry by taking the industry one step closer to the future. Currently, GaragePlug is trusted by hundreds of brands across 15+ countries and continues to expand across the world!
Experience:
At least 10 years of experience.
Consultant Role Description:
- Tech Lead with strong Expertise in Core Java & Spring boot.
- Hands-on in developing Microservices, Eureka service registry, and Docker, make use of OAuth for API Auth, Kubernetes, and Grafana.
- Knowledge of Cloud Technologies, AWS, CI/CD, Jenkins, and Testing methodologies is preferred.
- Hands-on to do API Documentation. Hands-on to invoke 3rd party REST / SOAP API invocations through REST template.
- Ability to design and architect solutions.
- Direct the integration of technical and engineering activities within projects.
- Knowledge of DevOps practices and tools.
- Ability to formulate and deliver solutions to complex problems in a large and diverse technology landscape with multiple teams.
- Recruit, coach, and mentor the best engineering talent
Preferable Location(s): Bengaluru, India Work Type: Part Time
Apply through this link
https://garageplug.freshteam.com/jobs/lUnYthmY9U84/consultant-architect" target="_blank">https://garageplug.freshteam.com/jobs/lUnYthmY9U84/consultant-architect

Backend Engineer (GO Developer)
Remote Working | Engineering Team | Full-time
Candidates from Product development background only will be taken ahead.
The Impact you will create in the Job:
Build campaign generation services which can send app notifications at a speed of 10 million a minute.
Dashboards to show Real time key performance indicators to clients.
Develop complex user segmentation engines which creates segments on Terabytes of data within few seconds.
Leverage the power of Kubernetes to maintain clusters running inside VPC's across the world.
Building highly available & horizontally scalable platform services for ever growing data.
Use cloud-based services like AWS Lambda for blazing fast throughput & auto scalability.
You will build backend services and APIs to create scalable engineering systems.
As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.
You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.
Collaborating various highly-functional teams in the company to meet deliverables throughout the software development lifecycle.
Identify and improvise areas of improvement through data insights and research.
What we look for?
3-6 years experience in developing high scale internet applications/API based services.
Worked with GoLang as a primary language
Experience with High scale real time architectures
Experience with queueing systems like RabbitMQ, Kafka etc
Experience with Elasticsearch would be a plus
Having hands on experience with Kubernetes would be a plus.
Understanding of SMTP protocol would be a plus
Experience with MTA will be an added advantage.
Very strong analytic and problem-solving skills.
Enjoys working at solving challenges that come with developing real time high scale applications.
DevOps Engineer
Company Introduction
https://www.cometchat.com/">CometChat harnesses the power of chat by helping thousands of businesses around the world create customized in-app messaging experiences. Our products allow developers to seamlessly add voice, video and text chat to their websites and mobile apps so that their users can communicate with each other, resulting in a unified customer experience, increased engagement and retention, and revenue growth.
In 2019, CometChat was selected into the exclusive Techstars Boulder Accelerator. CometChat (Industry CPaaS: communication-platform-as-a-service) has also been listed among the top 10 best SaaS companies by G2 Crowd. With solid financials, strong organic growth and increasing interest in developer tool-focused companies (from the market and with top technical talent), we’re heading into an exciting period of growth and acceleration. https://www.crunchbase.com/organization/cometchat">CometChat is backed by seasoned investors such as iSeed Ventures, Range Ventures, Silicon Badia, eonCapital and Matchstick Ventures.
A global business from the start, we have 60+ team members across our Denver and Mumbai offices serving over 50,000 customers around the world. We’ve had an exciting journey so far, and we know this is just the beginning!
CometChat’s Mission
Enable meaningful connections between real people in an increasingly digital world.
CometChat’s Products
CometChat offers a robust suite of cloud hosted text, voice and video options that meet businesses where they are–whether they need drag and drop plugins that can be ready within 30 minutes or if they want more advanced features and can invest development resources to launch the experience that will best serve their users.
● Quickly build a reliable & full featured chat experience into any mobile or web app
● Fully customizable SDKs and API designed to help companies ship faster
At every step, CometChat helps customers solve complex infrastructure, performance and security challenges, regardless of the platform. But there is so much more! With over 20 ready to use extensions, customers can build an experience and get the data, analysis and insights they need to drive their business forward.
CometChat’s solutions are perfect for every kind of chat including:
● Social community – Allowing people in online communities to interact without moving the conversation to another platform
● Marketplace – Enabling communications between buyers and sellers
● Events – Bringing thousands of users together to interact without diminishing the quality of the experience
● Telemedicine – Making connections between patients and providers more accessible
● Dating – Keeping people engaged while they connect with one another
● And more!
CometChat is committed to fostering a culture of innovation & collaboration. Our people are our strength so we respect and nurture their individual talent and potential. Join us if you are looking to be a part of a high growth team!
Position Overview & Priorities:
The DevOps Engineer will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems and software using Infrastructure as Code. This can include the provision of cloud instances, streamlining deployments, configuring virtual instances, scaling out DB servers.
Primary responsibility would be:
- Oversight of all server environments, from Dev through Production.
- Work on an infrastructure that is 100% on AWS.
- Work on CI/CD tooling which is used to build and deploy code to our cloud.
- Assist with day-to-day issue management.
- Work on internal tooling which simplifies workflows.
- Research, design and implement solutions for fault tolerance, monitoring, performance enhancement, capacity optimization, and configuration management of systems and applications.
Work Location:
We operate on a Hybrid model – you choose where you work from! Remotely or from our offices. Currently, our talent is spread across 14 different cities globally.
Prioritized Experiences and Capabilities:
- 2-4 years of experience working as a DevOps Engineer/currently practicing DevOps methodology
- Experience in AWS Infrastructure
- Hands-on experience with Infrastructure as Code (Cloud Formation / Terraform, Puppet / Chef / Ansible)
- Strong background in Linux/Unix Administration
- DevOps automation with CI/CD, a pipeline that enforces proper versioning and branching practices
- Experience in Docker and Kubernetes.

