Sales Manager

Role Summary

We are looking for a hands-on technology professional to build and maintain our in-house lending technology stack, including CRM, Loan Management System (LMS), Loan Origination System (LOS), reporting dashboards, and API-based integrations. The role will also involve identifying and implementing AI-led automation to streamline lending operations, reduce manual intervention, improve efficiency, and support business growth.

Key Responsibilities

• Design, develop, and maintain internal CRM software for lending operations.
• Build and manage LMS and LOS modules for end-to-end loan processing, servicing, and reporting.
• Develop automated workflows for lead capture, application processing, underwriting, disbursal, repayment tracking, collections, and customer communication.
• Integrate third-party APIs such as KYC, PAN, Aadhaar, bank statement analysis, bureau checks, e-sign, payment gateways, SMS, WhatsApp, email, and account verification systems.
• Create MIS, dashboards, and reports for management, operations, risk, and collections teams.
• Work closely with business teams to understand process gaps and convert them into scalable technology solutions.
• Ensure system reliability, data accuracy, user access control, audit trails, and information security.
• Implement AI/ML tools where relevant for automation such as document extraction, customer segmentation, fraud detection, risk triggers, collection prioritization, chatbots, and workflow intelligence.
• Maintain documentation, source control, change logs, and development standards.
• Coordinate with external vendors, developers, and internal stakeholders where required.
• Provide technical support, bug fixing, updates, and continuous system improvement.

Required Skills and Experience

• Strong experience in software development, product development, or fintech technology.
• Hands-on knowledge of CRM, LMS, LOS, and workflow automation.
• Experience with API integrations and system architecture.
• Strong understanding of databases, reporting systems, and process automation.
• Working knowledge of AI tools, automation frameworks, and data-driven systems.
• Ability to independently build, manage, and maintain business-critical software.
• Good problem-solving skills and comfort working in a fast-paced NBFC environment.

Technical Knowledge Preferred

• Backend: Node.js / Python / Java / .NET
• Frontend: React / Angular / Vue
• Database: MySQL / PostgreSQL / MongoDB
• Cloud/Hosting: AWS / Azure / GCP
• Tools: Git, CI/CD, REST APIs, webhooks, OCR/document automation, BI dashboards

Exposure to lending platforms, fintech systems, or NBFC

Job Title: Business Development Executive

Department: Sales

Location: Mohali

Shift: Night Shift

Employment Type: Full-time

Job Summary: We are looking for a driven and results-oriented Business Development Executive to join our team and play a pivotal role in expanding our client base and driving revenue growth. This is an exciting opportunity for someone who thrives in a fast-paced, results-driven environment.

Key Responsibilities:

• Identification of new business opportunities and generating target-based revenues from new customer acquisitions
• Must have an experience with US clients
• Must know Upwork, Freelancer, Fiverr, PPH, Guru, Sales Navigator
• Develop a growth strategy focused on both financial gain and customer satisfaction.
• Conduct research to identify new markets and customer needs.
• The candidate is responsible for generating business from different channels such as online Bidding Portals, Email Marketing, social media, ETC.
• Possess an understanding of managing leads, taking regular follow-ups, and setting up meetings.
• Should be able to create proposals for technical aspects, timeframe, costing, and other details as per the requirements of clients.
• Provide accurate and timely management information, including – activity reports, bid reviews, project forecasts, and KPIs.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
• Proven experience (1+ years) in business development, sales, or a similar role.
• Strong understanding of sales techniques and strategies, with a record of accomplishment of meeting or exceeding targets.
• Excellent communication, presentation, and negotiation skills.
• Self-motivated, results-driven, and able to work independently.
• Strong problem-solving abilities and ability to think strategically.
• Must have a basic knowledge of Digital Marketing (SEO, SEM, SMM), CMSs, Frameworks
• Ability to work under pressure and manage multiple projects simultaneously.

Job Description:

The employee will be involved in direct sales.

Internship to 1 year of experience in Sales

He/She will be responsible for building rapport with students and their parents.

Needs to have an understanding of the student profile.

Good to have CRM knowledge

Good target records

Open to making from different sources

Open to traveling

Open to attending Virtual events and Physical events/seminars/Webinars

Requirements:

Fresher to 1 year of experience in Sales

Bachelor's degree or equivalent experience.

Excellent written and verbal communication skills.

Highly organized with excellent attention to detail.

Prior experience in sales/knowledge of sales tools

Benefits:

Medical Insurance for you and your family members

No boss kind of culture (We have mentors, not bosses, bring your idea to the table without any hesitation)

Access to your psychological counselor (We take care of your mental well-being)

About Kloud9:

Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.

Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.

At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.

Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.

We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.

●    Overall 8+ Years of Experience in Web Application development.

●    5+ Years of development experience with JAVA8 , Springboot, Microservices and middleware

●    3+ Years of Designing Middleware using Node JS platform.

●    good to have 2+ Years of Experience in using NodeJS along with AWS Serverless platform.

●    Good Experience with Javascript / TypeScript, Event Loops, ExpressJS, GraphQL, SQL DB (MySQLDB), NoSQL DB(MongoDB) and YAML templates.

●    Good Experience with TDD Driven Development and Automated Unit Testing.

●    Good Experience with exposing and consuming Rest APIs in Java 8, Springboot platform and Swagger API contracts.

●    Good Experience in building NodeJS middleware performing Transformations, Routing, Aggregation, Orchestration and Authentication(JWT/OAUTH).

●    Experience supporting and working with cross-functional teams in a dynamic environment.

●    Experience working in Agile Scrum Methodology.

●    Very good Problem-Solving Skills.

●    Very good learner and passion for technology.

●     Excellent verbal and written communication skills in English

●     Ability to communicate effectively with team members and business stakeholders

Secondary Skill Requirements:

● Experience working with any of Loopback, NestJS, Hapi.JS, Sails.JS, Passport.JS

Why Explore a Career at Kloud9:

With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers.

VP engineering would be leading the technology (engineering) team of 25 (and counting) to build a world-class SAAS product that is serving 7000+ businesses (or 50,000 users) across the globe. The person would be responsible to oversee the product development and technology research ensuring scalability and effectiveness. The core role would involve leading development, managing team & processes leading to effective technology products as an outcome.

The person would be responsible for leading the product development to scale to a million businesses over the next ten years or 25K businesses in the next 3 years. The person should be able to build a team & process accordingly to ensure a smooth growth path for the product and company. The mission would be to build fully horizontal architecture & micro services with robust security.

• Leading the technology development by learning and researching the best upcoming technology. Analyzing current technology gaps in the system and evangelizing for better state of art technology development.

• Evaluating technology architecture, gaps, and improvisation requirements. Building new architectures for further product development along with elaborated documentations.

• Leading the team of software engineers to guide them with the best technology and process practices. Coaching and motivating the team to ensure enhanced performance across teams. 

• Engaging with Product teams to shape the product roadmap. Working with the tech support team to analyze open issues and bugs and ensure an efficient process for fixing the same.

• Building processes for product development, security audits, new recruitment, technology research, technical documentation, etc. 

Graphene is an award-winning AI company, developing customized insights and data solutions for corporate clients. With a focus on healthcare, consumer goods and financial services, our proprietary AI platform is disrupting market research with an approach that allows us to get into the mind of customers to a degree unprecedented in traditional market research.

Graphene was founded by corporate leaders from Microsoft and P&G and works closely with the Singapore Government & universities in creating cutting edge technology. We are gaining traction with many Fortune 500 companies globally.

Graphene has a 6-year track record of delivering financially sustainable growth and is one of the few start-ups which are self-funded, yet profitable and debt free.

We already have a strong bench strength of leaders in place. Now, we are looking to groom more talents for our expansion into the US. Join us and take both our growths to the next level!

• Primary Purpose: As part of a highly productive and creative AI (NLP) analytics team, design and develop web applications and SPA’s i.e., UI/UX, and underlying backend – API’s, security framework, scalable microservices etc.
• Daily Grind: Interface with the product manager, project managers, and the engineering team to achieve sprint goals on the product roadmap.
• Career Progression: Senior Full Stack Engineer, Technical Architect

• Work in a product-development team capable of independently authoring software products.
• Guide junior programmers, set up the architecture, and follow modular development approaches.
• Design and develop code which is well documented.
• Optimize of the application for maximum speed and scalability
• Adhere to the best Information security and Devops practices.
• Research and develop new approaches to problems.
• Design and implement schemas and databases with respect to the AI application
• Cross-pollinated with other teams.

HARD AND SOFT SKILLS

Must Have

• Problem-solving abilities
• Extremely strong programming background – data structures and algorithm
• Angular/React, Strong UI/UX skills
• Very strong python background, TDD, CI/CD,
• Software design skills i.e., OOPs, design patterns
• SQL, NoSQL – design of schemas and databases
• Microservices architecture, Cloud native apps

Good to Have

• Enterprise Design Patterns
• Distributed Systems
• Exposure to ML and Data Science
• Docker, Kubernetes, AKS, Kafka, Graph databases

Job Description

• Developing and supporting ASP.NET, C#, web applications, using MVC 5 and .NET Core
• Developing and supporting SQL database structures, using Entity Framework code first
• Utilizing frameworks such as Bootstrap and CSS for responsive web design
• Follow established development standards and processes which help to consistently deliver high quality applications.
• Continue development of skills and expertise on current and emerging technologies.

Requirements

• 3 to 9 years of experience developing C# .NET applications
• Experience with .NET Core 2.1 and or 4.5, MVC frameworks, Web API, Entity Framework 6 or above
• Experience with SOLID design principles
• Excellent communication and documentation skills is a must
• Experience with agile development process including scrums, Kanban boards, sprint reviews, and backlog grooming sessions
• Experience with front end technologies such as Bootstrap, CSS, JavaScript, and other front-end libraries such as VueJS, React, or Angular
• Experience with Microsoft Azure, including the Portal and DevOps