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Customer Success Intern (Remote)
Leading Product Based Company
Customer Success Intern (Remote)
Leading Product Based Company's logo

Customer Success Intern (Remote)

at Leading Product Based Company

Agency job
0 - 1 yrs
₹20000 - ₹21000 / mo
Remote only
Skills
Effective communication

Key Responsibilities

  • Assist in onboarding new customers and guiding them through product usage
  • Act as the first point of contact for customer queries via email, chat, or calls
  • Understand customer needs and ensure timely resolution of issues
  • Collaborate with Sales, Product, and Technical teams to enhance customer experience
  • Maintain customer records, feedback, and interaction reports
  • Follow up with customers to ensure satisfaction and long-term engagement

Required Skills & Qualifications

  • Fresher or recent graduate (any educational background)
  • Strong English communication skills (written and verbal)
  • Basic understanding of software products or willingness to learn
  • Good interpersonal and problem-solving skills
  • Customer-first attitude with a positive mindset
  • Comfortable working remotely and managing tasks independently

What You’ll Gain

  • Hands-on experience in Customer Success within a software company
  • Exposure to real clients and live projects
  • Mentorship from experienced professionals
  • Opportunity to transition into a full-time role based on performance
  • Practical knowledge of customer management, sales processes, and SaaS workflows

Work Details

  • Role: Customer Success Intern
  • Work Mode: Remote
  • Experience: Fresher
  • Duration: Internship (with potential full-time opportunity)


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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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Shubham Vishwakarma

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