Inside Sales Executive

Roles & Responsibilities:

● Collaborate closely with clients to understand their requirements, goals, and any gaps.

● Lead the planning, prioritization, design, development, and deployment for Workday PSA projects.

● Showcase deep expertise in the Workday Financial domain.

● Understand impacts of changes to configuration and be good at troubleshooting issues with Invoicing.

● Help clients map legacy and Workday data and be in data conversions using EIB's.

● Utilize business knowledge and expertise to identify opportunities for process improvement.

● Work with colleagues across various domains to deliver results and take ownership of both individual and team outcomes.

● Recognize and embody our purpose and values, applying them in your projects and client interactions.

● Foster relationships and communicate effectively to positively influence peers and stakeholders. 

Qualification & Experience:

● At least 3 years of experience in Workday Financials.

● Prior experience implementing PSA in a large organization with complex structure.

● Experience supporting PSA including Projects, Project Billing, and Customer Contracts is a big plus.

● Bachelor’s degree in a related field or equivalent work experience.

● Good knowledge of configuring Workday Financials security. ● Basic understanding of Workday Finance and PSA reporting.

● Strong professional communication skills, both written and verbal.

● Proven ability to establish relationships with stakeholders and internal teams.

● Excellent attention to detail and follow-through.

Responsibilities

1. Design, develop, test, and deploy Java-based backend services and APIs.
2. Collaborate with front-end developers, DevOps, and QA to deliver high-quality software.
3. Write clean, efficient, and maintainable code following best practices.
4. Participate in system design, code reviews, and architectural discussions.
5. Optimize application performance and scalability.
6. Ensure secure and compliant backend services.
7. Troubleshoot and debug production issues as part of the on-call rotation.
8. Contribute to CI/CD and infrastructure automation efforts.

Job Location: Sewri, Mumbai, Maharashtra

Required experience:

• Minimum 2 year of experience in Web & Backend Development using Python

Overview

We are looking for Python developers with a strong understanding of object orientation and experience in web and backend development. Experience with Analytical algorithms and mathematical calculations using libraries such as Numpy and Pandas are a must. Experience in some form of Machine Learning. We require candidates who have working experience using Django Framework

Key Skills required (Items in Bold are mandatory keywords) :

1. Proficiency in Python 3.x based web and backend development
2. Solid understanding of Python concepts
3. Experience with some form of Machine Learning (ML)
4. Experience in using libraries such as Numpy and Pandas
5. Some form of experience with NLP and Deep Learning using any of Pytorch, Tensorflow, Keras, Scikit-learn or similar
6. Hands on experience with RDBMS such as Postgres or MySQL
7. Experience building REST APIs using DRF or Flask
8. Comfort with Git repositories, branching and deployment using Git
9. Working experience with Docker
10. Basic working knowledge of ReactJs
11. Experience in deploying Django applications to AWS,Digital Ocean or Heroku

KRAs includes:

1. Understanding the scope of work
2. Understanding and adopting the current internal development workflow and processes
3. Understanding client requirements as communicated by the project manager
4. Arriving on timelines for projects, either independently or as a part of a team
5. Executing projects either independently or as a part of a team
6. Developing products and projects using Python
7. Writing code to collect and mathematically analyse large volumes of data.
8. Creating backend modules in Python by building or reutilizing existing modules in a manner so as to

provide optimal deliveries on time

1. Writing Scalable, maintainable code
2. Building secured REST APIs
3. Setting up batch task processing environments using Celery
4. Unit testing prepared modules
5. Bug fixing issues as reported by the QA team
6. Optimization and performance tuning of code

Position: Call Quality Analyst

Key Responsibilities:

1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.

2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.

3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.

4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.

5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.

6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.

7. Customer feedback: Incorporate customer feedback into quality assessment processes

Qualifications:

• Bachelor's degree in a relevant field or equivalent work experience.

• Proven experience in quality analysis and call auditing, preferably in a customer service environment.

• Excellent communication skills, both written and verbal.

• Knowledge of relevant industry regulations and compliance standards.

• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).

call QA for Pune

language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 25k ctc location: Vimaan Nagar

call QA for Banglore/Jaipur

language- Hindi andEnglish (both)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 22k ctc LOCATION: HSR layout

We are looking for ambitious and seasoned, self-motivated Microsoft Dynamics 365 Developer.

Job Brief -. Microsoft Dynamics 365 Developer is Involved in all stages of the project life cycle, you will interact directly with clients to identify problems, then propose, develop, implement, and support the solutions. Lead, manage and implement projects in application software and Microsoft Dynamics 365 Customer Engagement (D365 CE) applications. .

1. Implementing, maintaining, and supporting the solutions built for the customers' on the Microsoft Dynamics 365 Customer Engagement.

2. Working with customers' technical, business and management teams to understand them strategy and identify their "must have" requirements, to design and deliver highly complex integrated solutions. Who we are. Headquartered in New Jersey (United States) with satellite offices in Mumbai and Pune (India), Asentech is an innovative technology. company that specializes in health and life sciences advancement of digital marketing and technology enablement at an enterprise-level and individually for brands. Asentech was established in 2007 and over time, our services portfolio has expanded to include. development of large-scale enterprise applications, proprietary technology platforms, campaign orchestration, omni-channel marketing, social media research, listing, Augmented Reality (AR), Virtual Reality (VR), marketing applications and Voice Apps (e.g., xReach.io). Our focus continues to be to form trusted and high valued partnerships with individual brand teams to help deliver differentiated. experiences to physicians, healthcare providers, patients, and caregivers with the goal to increase engagement, sales, and positive outcomes. About Asentech LLC JOB DESCRIPTION FOR THE POSITION OF MICROSOFT DYNAMICS 365 DEVELOPER

3. Design, code, test D365 application modules or related applications according to the technical specification

4. Support the development of test scenarios/scripts and test execution ensuring the application or architecture meets agreed quality standards 5. Close cooperation with client teams and follow up business requirements.

6. Continuous learning of the technology followed by Microsoft Dynamics certification(s) 

Job Description :

Zorro is a new-age pseudonymous social network. Zorro has recently raised $3.2Mn seed fund and backed by prominent investors, including Vijay Shekhar Sharma, Ritesh Agarwal, Kunal Shah, and 13 other Unicorn founders along with institutional investors including 3one4 capital, 9 Unicorn Ventures, Eximius Ventures & Roots Venture's We at Zorro are looking for an iOS Developer.

Role & Responsibilities :

- Design, build and improve the mobile experiences in the identity, chat and communication business functions.

- Solve technical problems and build the next generation of products for our consumers, drivers and merchants.

- Improve the testability and maintainability of the code

- Build reusable iOS software components for interfacing with multiple applications

- Work with backend engineering teams, both within and outside the team to build robust, well-designed interfaces.

- Formulate and create clear and efficient technical documentation.

- Write code that is clear, concise, performant, tested, and easily understood by others

- Work with backend engineering teams, both within and outside the team to build robust, well-designed interfaces.

Requirements :

- 2-3 years of experience in application (iOS) development and product delivery.

- Predictability and balance of product delivery speed and quality.

- In depth knowledge of iOS apps architecture and implementation including proficiency in Swift programming, Cocoa, Xcode and the iOS SDK.

- Experience of working with iOS frameworks such as Core Data, Core Animation, Core Graphics

- Strong problem solving and analytical skills and a proven track record of being able to respond effectively to customer situations.

- A command over the technology ecosystem and ability to learn and ramp up on the latest trends.

- Experience with building products catering to millions and Knowledge of WebSockets and experience in managing libraries is a plus.

What you can expect from us :

Learning Budget: If there's a workshop, book, or event you think will help you learn, we'll cover your bill. Health insurance for you and your family.

What happens after you apply ?