QA Lead

SignDesk is a workflow automation and documentation product aimed at assisting businesses in digitizing and automating their documentation processes. We call it paperless Nirvana!

SignDesk’s products constitute an end-to-end documentation system designed to digitize and

streamline paper-based processes. Our product catalogue currently includes

● A Video KYC onboarding solution leveraged with ML and AI techniques.

● A digital stamping & franking product for real-time online stamp duty payment.

● An eSign workflow solution offering both Aadhaar eSign & digital signatures.

We are looking for a skilled QA-Automation Manual Engineer with 1-3 years of experience in

Automation and Manual testing and a solid background in creating and executing automated

test scripts using tools such as Selenium, Playwright, Appium, or similar technologies. As a

QA Engineer, you will play a critical role in ensuring the quality and usability of our software

products.

Roles and Responsibilities:

● Understand business requirements and product features to effectively achieve quality

goals.

● Execute manual tests to assess software usability and identify any issues, errors, or bugs.

● Analyze test results and report on the impact of identified defects and usability concerns.

● Collaborate with development teams to communicate test findings, coordinate bug fixes,

and prevent reoccurrence of issues.

● Manage test activities with a sense of urgency and accuracy, meeting project timelines.

● Continuously improve testing processes and identify opportunities to enhance the

quality assurance procedures

● Sketching out ideas for automated software test procedures.

● Reviewing software bug reports and highlighting problem areas.

● Writing automation scripts and implementing software applications.

Skills and Requirements:

● Proficient in analytical and logical thinking, with a keen eye for detail.

● Excellent communication and articulation skills. Coordination skills with team members

and stakeholders.

● Knowledge of at least one programming language is a plus (Java or

Typescript/Javascript on Playwright Framework)

● Experience working productively and efficiently in an agile development environment.

● Strong knowledge of Software Testing Life Cycle (STLC) and Software Development Life

Cycle (SDLC).

● Familiarity with testing web applications, API testing, and working with databases.

● Understanding of Agile methodologies and associated processes.

● Basic understanding of Functional, Unit, Sanity, and Regression testing concepts.

● Familiarity with leading tools for requirement management, test case management, bug management, and version control.

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

We are looking for an Automation Test Engineer with a natural flair for solving complex problems and making life easier for others. You'd be a part of our dynamic QA team responsible for maintaining and enhancing the quality of our products.

Responsibilities:

• Owning the quality of any deliverables including new features and enhancements
• Working closely with the product team in understanding the requirements and user workflow
• Writing highly efficient manual test cases and performing functional, ad-hoc and regression testing
• Designing, developing and executing automation test scripts
• Raising defects/bugs and tracking them till closure

Requirements:

• Bachelor's degree in engineering/IT/computer science or related field
• 2-4 years of relevant work experience in software testing
• Professional automation QA experience, using Selenium Webdriver with Python and/or Java 
• Experience in using a defect tracking system to report, track and resolve defects
• Good understanding of the Agile software development methodology (Kanban or Scrum) 
• Passion for software quality assurance, problem detection and analysis
• Experience working in SaaS based product company (optional)
• Worked for a bootstrapped high-growth startup (optional)

What you need to have:

Preference -  Having experience in Telecom Domain.

You Will Do...

• Test the performance and robustness of the product to help determining the stability, scalability, and dimensioning
• Oversee preparation and verification of test environments in conjunction to developing test simulators and automation
• Capture and detail the outcome of test executions and all information needed to support ongoing measurements and reporting on risks, defects, tests, and coverage
• Report on the test execution in a timely manner with attention given to achieving outstanding quality
• Identifies issues, proposes system improvements, and performs repetitive test execution to resolve identified issues.
• Evaluate and research new tools and practices to improve the execution and processes
• Define the automation strategy to reduce the lead time of Performance testing
• Collaborate with microservice teams on test and integration with a focus on customer experience
• Design & execute test automation suite on solution level
• Continuously improve quality assurance through test management
• Develop and maintain the test automation infrastructure
• Operate pipelines for continuous delivery of microservices and SW packages
• Work with internal/external organizations and partners.

You will bring...

• Education: BS or MS in computer Science or acceptable equivalent
• Experience with UNIX/Linux operating system
• Min years of experience: 5 to 7 years of experience in Quality Assurance, Test Automation or similar role in development
• Strong understanding of Test methodology, reporting and automation
• Understanding and experience in Software Performance testing, analysis of highly integrated Enterprise application
• Knowledge on K8's deployment on Cloud Infra (AWS EKS Cluster)
• Hands-on experience on Helm Charts, config maps configuration changes, kubectl utility, Helm install and Upgrade
• Working knowledge on Load testing tools like JMeter, Postman, SoapUI, LoadRunner
• Hands-on knowledge on the Cassandra, Oracle, EDB, NoSQL DB like Cassandra
• Experience with Ci/CD Pipeline using Jenkin
• Good troubleshooting skill analyzing the thread dump, Memory heap dump
• Experience analyzing CPU/Memory consumption from the JProfiler or other tools.
• Strong programming Scripting & Programming languages - Python, Java, ANSIBLE, Shell
• System Monitoring and Reporting Tools - Grafana, Prometheus, JIRA, X-Ray, Dynatrace
• Good knowledge of wireless communication systems, lab troubleshooting and test automation technique/tools
• Good understanding of test automation framework with TestNG or JUnit
• Knowledge of cloud-native core principles, DevOps, ADP, Docker, Kubernetes, WRCP, RH OCP
• Experience in making shell scripts on-demand basis to automate the small or medium day to day work
• Experience communicating directly with daily status updates, Risk Mitigation & Results Closure.
• Strong programming, scripting, testing, and debugging skills
• Ability to work with Architect and Development team to define the key metrics and use cases to test the product stability and scalability

About Numen (https://numenhealth.com):
Numen Health is a Health-tech company with a goal to reimagine healthcare in India. Through an amalgamation of our healthcare team with the power of AI and the Internet of Things (IoT), we make healthcare easier and accessible through a data-based preemptive approach. Our mission is to facilitate change in the healthcare industry by moving from a reactive approach to a proactive one.
We are a wonderful, young team with experience in scaling up Indian and international businesses from the ground up. We are looking for like-minded and enthusiastic people who are passionate about making a lasting difference and want to help us revolutionize the way healthcare is delivered to a billion Indian!

Our Vision:
To shift the healthcare ecosystem from a ‘Sick-care' approach to a ‘Holistic-healthcare' approach. We aim to do that by enabling doctors and caregivers to move from treating ailments to employing a data-based,
preemptive approach.
About Product:
We offer preventive healthcare programs to individuals to improve their health. These plans are crafted in consultation with their treating doctor and a dedicated care team remotely monitors the progress in real[1]time. For doctors, Numen is a virtual facility to cater to all of their patient’s needs, remotely.
Why Join?
At Numen, you have the opportunity to make tangible changes to the existing healthcare systems in India
making it preventive and affordable. By joining the Numen team, you get to be part of a young, dynamic
team that is passionate about making a change and a fast-paced environment with multiple opportunities to
learn and grow.

Job Overview: 
We are looking for a high-energy, detail-oriented, and technically-savvy Quality Assurance Engineer (QAE). Should be an excellent individual contributor capable of understanding and driving test execution with minimal help. Who can work towards understanding application
performance, functionality, and features to great depth enabling them to report issues, take ownership and drive them to closure.

Responsibilities:
 Develop and execute automated tests and test plans
 Efficiently execute test cases across all functional areas of the products(API and App)
 Review product user interface for conformity to design guidelines
 Find, isolate, document, regress, and track bugs through resolution
 Interpret and report testing results, and be a vocal proponent for quality in every phase of
the development process
 Work with Engineering and product to understand the overall product requirements and
technical architecture and how each feature is implemented
 Ensure the highest quality product delivery with security.
 Evaluating and integrate open source and in house developed toolsets

Requirements:
 Bachelor/Master degree in CS or related field from a reputed college
 2-6 years of experience working as a Quality Assurance Engineer
 Experience in manual testing for Application and APIs
 Experience in automation testing using available framework.
 Strong knowledge of QA methodologies, testing frameworks and tools
 Demonstrated experience in test planning, test design, test execution and reporting.
 Excellence in technical communication with peers and non-technical partners.
 Understanding & experience with software design pattern, restful APIs and microservice architecture
 Prior experience in start-ups or health-tech will be a plus

Global Quality Assurance Testing Services Department is looking for Quality Assurance Tester who has expertise with web-based, mobile and client server application testing.

As a Quality Assurance Tester individual will heavily interface and work very closely with Development Team, Project Management Office and business users. Position requires coordination, analytical and problem-solving skills, risks mitigation and assurance timely deliverables with best possible quality. Individual will be responsible to analyze business and technical specification, test cases creation, test cases execution and defects identification.

As a Quality Assurance Tester, individual will be responsible to provide wide range of testing services including test cases creation and execution, and performing different types of testing (Functional, System, Integration, Regression, multi-Browser)

The individual will be responsible to gather and analyze test data in support of business cases, proposed projects, and systems requirements. This will include writing test plan strategies and test procedures documents as well as test cases for positive and negative scenarios. The Quality Assurance Tester will apply proven analytical and problem-solving skills to help validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives.  The candidate will establish and utilize quality assurance best practices, methodologies and approaches for all projects. Time management, communication (verbal/written) skills and previous testing experience is preferred.

Position requires attendance on various meetings, conference calls, walkthrough sessions and representing Global QA Testing Services Department. The position will report directly into Offshore Quality Lead.

Duties and Responsibilities: 

• Analyze user requirements, functional specification and create detailed level test cases for new online products and features projects
• Hands on experience in designing and developing test automation scripts using selenium and JAVA.
• Documents, tracks, and communicates test results, analysis, and unresolved problems.
• Knowledge of test processes and defect life cycle. 
• Defects identification, escalation and root cause analysis and review
• Experience with carrying out different type of testing such as, functional, regression, cross-Browser and system testing
• Ability to identify set of test cases that will be a good fit for automation and scope out automation coverage for a particular project.
• Execution of Selenium automation scripts during regression testing cycles
• Producing statistical reports on test phase execution.
• Providing recommendation to management towards continues quality assurance improvements
• Supporting production implementation testing activities on weekends when it’s required 

Qualifications & Requirements:

• At minimum 7-8 years Quality Assurance experience and minimum 5 years in automation testing.  
• Experience in automation testing (Selenium & Java)
• Minimum 3 project work experience on Open Source (PHP/MySQL) application
• Minimum 1 project work experience on Mobile or Client Server application
• Ability to create comprehensive test cases and test plans
• Ability to conduct requirements review for business requirements and functional requirements documents
• Good analytical and problem-solving skills
• Ability to work in a high pressure delivery oriented team environment
• Willing to work with a distributed international team
• Great communication (verbal/written) skills
• Must be good team player
• Must be aware and accustomed to work with software development culture and ethics.