
Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.
The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.
As a Customer Service Representative, you will be responsible for communicating with customers through various channels (email/chat/phone/social media reviews).
What you will do:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Actively listening to, promptly acknowledging and resolving customer inquiries and complaints
- Keeping records of customer interactions, transactions, comments and complaints
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process
- Keeping yourself updated on company products to effectively manage customer queries
Desired Candidate Profile
What you need to have:- Graduates/ MBA or equivalent
- 6 months to 3.5yrs of experience working in customer support roles
- Excellent verbal & written communication skills
- Willing to take ownership and grow
- Empathetic, organized, problem solver
- Active listener with the ability to stay calm when customer is stressed
- Open to work in shifts (rotational day and night shifts)

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Working knowledge (including design and configuration) of any TMS application e.g. ION-IT2, Oracle Treasury, SAP TRM, etc.
2. Should have completed at least 4 years in any TMS IT implementation
3. Strong experience with corporate funding, treasury, and related accounting functions.
4. Experience in business transformation with adapting existing systems to new businesses and strategies
5. Strong academic background – An excellent degree from a top-tier university is required in a subject that demonstrates the need for logical thinking, precise understanding, and clear articulation
Attributes:
· Independent delivery and ownership-focused
· End-to-end process mindset
· Able to self-manage, collaborate, and regularly prioritize and manage activities across multiple workstreams
· Good communicator, engaging, and able to work with offshore teams across various time zones
· Excellent written and verbal communication skills
· Ability to make data-driven decisions & thrive in a fast-paced environment
Key Responsibilities:
Accountable for functionally supporting Trafigura’s IT deliverables for the TMS application. Including;
6. Ensuring TMS application supports the agreed business requirements.
7. Review and challenge all requirements/change requests and specifications including:
1. Functional Requirements
1. Application functions
2. Reporting functions
2. Application Interfaces
3. Operational control activities
4. Audit requirements
8. Documenting the implementation specifications/configurations, and preparing a knowledge base for the application.
9. Where required, administering, the configuration of the TMS.
10. Develop (review if required) test scenarios and test cases and support end-users with testing
11. Support all type of issue resolution with the respective application owners
12. Identify areas of improvement, research best practices, and offer guidance and recommendations for process changes and potential solutions
If you love to work in a fast-paced startup environment and desire to solve some very
challenging problems using technology, we want to hear from you.
We are looking for an enthusiastic and energetic individual to work as a Senior Software
Developer. You will be involved in working on multiple products for the scaling and growth
stage of the lifecycle.
We work closely with the real world,. If you are interested to grow and learn in your career
and at the same time work on products for the 1Bn user market, we encourage you to apply.
Responsibilities
● Managing and guiding a team of junior developers for timely delivery of product and
milestones
● Optimization of the application for maximum speed and scalability
● Implementation of security and data protection
● Design and implementation of data storage solutions
● Design & Build: Designing and developing high-volume, low-latency applications for
mission-critical systems, and delivering high-availability and performance.
● Collaborate - Collaborating within your product streams and team to bring best
practices and leverage a world-class tech stack.
● Measurable Outcome - You will need to set quantifiable objectives that encapsulate
the quality attributes of a system. The fitness of the application is measured against
set marks.
● DevOps - You will need to set up every essential (tracking/alerting) to make sure the
infrastructure/software you built is working as expected.
● Design and development of our REST APIs
● Help maintain code quality, architecture, and automation
Required Knowledge and Skills
● 3 - 5 years of experience working in backend development technologies and DevOps
● Highly curious and ready to dive into complex technical challenges.
● Proficiency in development and scripting in Python, Django/Flask framework.
● Database design and management, including being up on the latest practices -
bonus points for MySQL and MongoDB
● User authentication and authorization between multiple systems, servers, and
environments
● Integration of multiple data sources and databases into one system
● Management of hosting environment, including database administration and scaling
an application to support load changes
● Setup and administration of backups
● Understanding differences between multiple delivery platforms such as mobile vs
desktop, and optimizing output to match the specific platform
● Creating database schemas that represent and support business processes
● Implementing automated testing platforms and unit tests
● Understanding of “session management” in a distributed server environment
● Server management and deployment for the relevant environment
● Appreciation for clean and well-documented code
● Hands-on experience with architecture and structural design patterns
● Expertise in designing, developing, deploying, and integrating RESTful APIs
● Ability to understand business requirements and translate them into technical
requirements
● A knack for benchmarking and optimization
● Proficient understanding of code versioning tools, such as Git
Personality
● Requires excellent communication skills – written, verbal, and presentation.
● You should be a team player.
● You should be positive towards problem-solving, have a very structural thought
process to solve problems
● Interest to work in a high paced start-up environment with a large amount of learning.
● Good understanding of different frameworks, and be able to pick up new
technologies at ease.
● You should be agile enough to figure out a need for new technologies/frameworks
and learn new technology for better product performance
Team Leader job description
We are looking for an experienced, self-driven and motivated Team Leader to join our team! As our Team Leader, you will be responsible for supervising, overseeing, leading, managing, rewarding, and motivating.
Team Leader duties and responsibilities
- Set clear team goals and KPIs
- Delegate tasks and set sales target
- Oversee day-to-day teams' operation and performance
- Do regular performance evaluation
- Create a healthy and motivating work environment and atmosphere
- Communicate with teams about their performance
- Monitor team performance and report on metrics
- Motivate team members
- Discover training needs and provide coaching
- Listen to team members’ feedback and resolve any issues or conflicts
- Plan and organize team-building activities
Team Leader requirements
- 2 years of experience as a Team Leader or similar role
- In-depth knowledge of performance metrics
- Good PC skills, especially MS Excel
- Experience with organizing training programs
- Sense of ownership and pride in your performance and its impact on the company’s success
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
Note:
1) Preferably should have handled telesales team in banking sector( Loans,Credit card etc) but not mandate
2) At Least 1 year experience in the same field.
Hi All,
Greetings from LMV Group !!!
We are hiring for Policy Renewal Executive Domain for Insurance policy Renewal Calls , MIS,M.S.Office ,MSExcel,Handling Illustration
Experiance Required -0-3yrs
Intrested Candidates can directly apply
Skills:
Core JAVA(Native), Core Kotlin, Sqlite, MySQL, XML
Developed Android Application
Use of Kotlin and Java
Knowledge of Core java and Core Kotlin must
Responsibilities & ownership
- Lead, build, deliver and ensure customer success of next-generation features related to scalability, reliability, robustness, usability, security, and performance of the product.
- Work on distributed systems for data processing with efficient protocols and communication, locking and consensus, schedulers, resource management, low latency access to distributed storage, auto scaling, and self healing.
- Understand and reason about concurrency and parallelization to deliver scalability and performance in a multithreaded and distributed environment.
- Lead the team to solve complex and unknown problems
- Solve technical problems and customer issues with technical expertise
- Design and deliver architectures that run optimally on public clouds like GCP, AWS, and Azure
- Mentor other team members for high quality and design
- Collaborate with Product Management to deliver on customer requirements and innovation
- Collaborate with Support and field teams to ensure that customers are successful with Dremio
Requirements
- B.S./M.S/Equivalent in Computer Science or a related technical field or equivalent experience
- Fluency in Java/C++ with 3alm+ years of experience developing production-level software
- Strong foundation in data structures, algorithms, multi-threaded and asynchronous programming models, and their use in developing distributed and scalable systems
- 5+ years experience in developing complex and scalable distributed systems and delivering, deploying, and managing microservices successfully
- Hands-on experience in query processing or optimization, distributed systems, concurrency control, data replication, code generation, networking, and storage systems
- Passion for quality, zero downtime upgrades, availability, resiliency, and uptime of the platform
- Passion for learning and delivering using latest technologies
- Ability to solve ambiguous, unexplored, and cross-team problems effectively
- Hands on experience of working projects on AWS, Azure, and Google Cloud Platform
- Experience with containers and Kubernetes for orchestration and container management in private and public clouds (AWS, Azure, and Google Cloud)
- Understanding of distributed file systems such as S3, ADLS, or HDFS
- Excellent communication skills and affinity for collaboration and teamwork
- Ability to work individually and collaboratively with other team members
- Ability to scope and plan solution for big problems and mentors others on the same
- Interested and motivated to be part of a fast-moving startup with a fun and accomplished team
- Is at least 2-3 startup’s old
- Has experience of building products from scratch and scaling.
- Has experience of managing at least 3-4 Engineers.
- Has experience of working with cross border / multi-ethnic teams / Different time zones.
- Has experience of building social media
- Has a formal education in technology
The ideal candidate for this position will be responsible for ensuring steady growth for the company in terms of new clients and projects.
The Business Development Associate should understand the company’s portfolio and be able to sell the same to the prospective clients in the network.
The candidate will be responsible for the success matrix of growth of the company.
Responsibilities
-
Devise and execute a successful business development strategy in line with the Company’s plans
-
Win new business and achieve agreed revenue targets
-
Generate high-quality leads that result in winning new projects and accounts
-
Develop new business relationships with top advertising and marketing agencies in India & worldwide.
-
Write compelling business proposals
-
Pitch business proposals to clients, negotiate and close sales
-
Successfully manage the sales process from lead generation to conversion
-
Attend appropriate events and conferences, acting as the perfect agency ambassador while networking
-
Keep up-to-date and maintain a strong knowledge of all things digital
-
Demonstrate initiative and drive
Qualifications
-
Bachelors, Masters in relevant courses.
-
4-5 years of relevant work experience
-
Strong communication skills - oral and written
-
Experienced leader and collaborator
-
Must demonstrate the ability to meet deadlines
Mandatory Qualifications required
-
Should have a proven record of working in a Creative Agency or Advertising agency.
-
Should have a thorough understanding of Digital marketing including Google & Social Mediums and how they benefit clients.
-
Should have a strong network of contacts which you will use to develop new business opportunities and to establish business relationships with top advertising and marketing agencies
-
Be experienced in all stages of the sales process from lead generation to conversion
-
Salary negotiable depending on the qualifications and experience.
-
Should have an understanding that the job may require the person to be available after office hours/holidays.
-
Should have a calm, polite, and professional behaviour and should be a self-motivated leader.
-
Should Have great proposal writing, presentation and pitching skills
CTC: 5-8 Lacs PA
Based in Delhi -







