Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.
The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.
As a Customer Service Representative, you will be responsible for communicating with customers through various channels (email/chat/phone/social media reviews).
What you will do:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Actively listening to, promptly acknowledging and resolving customer inquiries and complaints
- Keeping records of customer interactions, transactions, comments and complaints
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process
- Keeping yourself updated on company products to effectively manage customer queries
Desired Candidate Profile
What you need to have:- Graduates/ MBA or equivalent
- 6 months to 3.5yrs of experience working in customer support roles
- Excellent verbal & written communication skills
- Willing to take ownership and grow
- Empathetic, organized, problem solver
- Active listener with the ability to stay calm when customer is stressed
- Open to work in shifts (rotational day and night shifts)
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Vacancy for Teaching profile at IT training institute.
Technobrilliant Learning solutions is hiring an "IT faculty member" for IT Training & Skill Development center.
Position available:
1) FULLSTACK JAVA/PYTHON FACULTY
Mode of job: offline( onsite)
Location: Shivaji Nagar, Pune & KK Market (Katraj) Pune,
Experience : 2+ years for software testing & full-stack
5+ years for Salesforce.
Type: Full-time & Part-time
Salary: Depends on experience & interview.
Website: www.technobrilliant.com
DUTIES / ACCOUNTABILITIES
Responsibilities include, but may not be restricted to:
- Analyze an organization and understand its processes and systems, to define the current state of the process (as is process map) and documenting relevant information needed to determine automation potential. The examples are as below :
- Process steps, number of applications involved, and process steps per application
- Process volumes, including any seasonal variations.
- FTE needed to execute the process
- Average handling time
- Process interdependencies
- Target SLA , Financial or regulatory points associated with the process.
- Process error rate, error volumes, and exception handling steps
- % of process steps including paper, voice, digital etc.
- Define the future state and/or business solution to automate the defined processes by designing the to-be process maps that includes some of the following information:
- Identifying & documenting clearly
- The steps in the process suited for automation
- The source systems, work queues, the flow of the steps, the decision points, the exception paths, and the business rules
- Outputs and exceptional handling scenarios
- Scenarios and test data
- Reduction in Average handling, and FTE takeout as a result of automation
- Recommendations to alter or reengineer process to improve automation potential
- Processes that are not suitable, or would not lend any return on investment
- Ensures the designs are documented within the defined project timelines, and with quality.
- Performs Quality Control via reviews of the design created by other business analysts.
- Responsible for receiving the sign-off on the design from the customer, and place the design under configuration control.
- Serves as the functional expert for the development and test teams.
- Resolve queries/issues from the development and test teams.
KEY SKILLS
- 6 - 10 years of experience in requirements gathering, requirement management, gap analysis and SDLC.
- Working experience as a process architect/business analyst
- Experienced in writing Use Cases and High Level Functional cum Technical analysis deliverables
- Experience in working with key business representatives, data owners, end users, application designers and data architects to model current & to be processes.
- Eye for detail and good documentation skills are needed
- Fluency in English, both written and verbal essential
- Strong ability to understand the steps of a process that lend itself to automation. Knowledge of key features of the automation product is needed.
- Advanced problem solving and analytical skills.
- Ability to multi task in a fast-paced environment.
- frames and using Agile methodology.
- Basic Azure server administration - Provide technical help during testing, development, and production.
- Discover, evaluate, and implement new technologies to maximize development efficiency - Design and implement complex, optimized algorithms with minimum time and space complexities
Requirements.
- Experience in .Net web development - Experience with C#, Angular Js, Angular2, SQL.
- Sound understanding of MVC design Pattern
- Strong knowledge/understanding of OOPS concepts
- Experience with tools like Visual Studio, SQL Server, Git
- Good analytical and logical skills.
- Good written and verbal communication skills
- Passion for new technologies and innovations.
- Ability to grasp new concepts quickly.
- Takes initiative to uncover/develop solutions to potential problems
- Ability to take on new projects and easily transition between tasks
- Team player who is receptive to coaching and adaptive to change
- Desire to excel and grow each day
- Strong knowledge of Web APIs, Typescript, ES6, ngrx
Nice to Have
- Experience with of LESS, SASS, GULP and GRUNT.
- Knowledge of VueJS
- .Net Framework and/or .Net Core
- Angular 2+, preferable Angular 10
- Experience with tools like Visual Studio, SQL Server, Git
- Material framework
- SASS
- Good technical aptitude
- Restful APIs
- Data structures and Algorithms
- Azure experience including Azure functions etc.
- Azure Devops
Position – Principal Architect
Location – Bangalore/Mumbai/Remote
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc.
upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the https://iamaiida.in/index.php">Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the https://www.linkedin.com/pulse/linkedin-top-startups-2018-25-most-sought-after-india-linkedin/">LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the https://www.fastcompany.com/most-innovative-companies/2017/sectors/india">top ten most innovative companies in India by FastCompany.
- We were also https://www.ft.com/content/9150579a-f24c-11e6-95ee-f14e55513608">covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the https://yourstory.com/2017/01/startup-india-learning-program-offers-free-online-entrepreneurship-course/">official education partner for Government of India - Startup India program
- Our program with IIIT B has been ranked https://www.analyticsindiamag.com/top-10-courses-and-training-programs-on-artificial-intelligence-in-india-ranking-2018/">#1 program in the country in the domain of Artificial Intelligence and Machine Learning
About the Role
A highly motivated individual who has experience in architecting end to end web based ecommerce/online/SaaS products and systems; bringing them to production quickly and with high quality. Able to understand expected business results and map architecture to drive business forward. Passionate about building world class solutions.
Role and Responsibilities
- Work with Product Managers and Business to understand business/product requirements and vision.
- Provide a clear architectural vision in line with business and product vision.
- Lead a team of architects, developers, and data engineers to provide platform services to other engineering teams.
- Provide architectural oversight to engineering teams across the organization.
- Hands on design and development of platform services and features owned by self - this is a hands-on coding role.
- Define guidelines for best practices covering design, unit testing, secure coding etc.
- Ensure quality by reviewing design, code, test plans, load test plans etc. as appropriate.
- Work closely with the QA and Support teams to track quality and proactively identify improvement opportunities.
- Work closely with DevOps and IT to ensure highly secure and cost optimized operations in the cloud.
- Grow technical skills in the team - identify skill gaps with plans to address them, participate in hiring, mentor other architects and engineers.
- Support other engineers in resolving complex technical issues as a go-to person.
Skills/Experience
- 12+ years of experience in design and development of ecommerce scale systems and highly scalable SaaS or enterprise products.
- Extensive experience in developing extensible and scalable web applications with
- Java, Spring Boot, Go
- Web Services - REST, OAuth, OData
- Database/Caching - MySQL, Cassandra, MongoDB, Memcached/Redis
- Queue/Broker services - RabbitMQ/Kafka
- Microservices architecture via Docker on AWS or Azure.
- Experience with web front end technologies - HTML5, CSS3, JavaScript libraries and frameworks such as jQuery, AngularJS, React, Vue.js, Bootstrap etc.
- Extensive experience with cloud based architectures and how to optimize design for cost.
- Expert level understanding of secure application design practices and a working understanding of cloud infrastructure security.
- Experience with CI/CD processes and design for testability.
- Experience working with big data technologies such as Spark/Storm/Hadoop/Data Lake Architectures is a big plus.
- Action and result-oriented problem-solver who works well both independently and as part of a team; able to foster and develop others' ideas as well as his/her own.
- Ability to organize, prioritize and schedule a high workload and multiple parallel projects efficiently.
- Excellent verbal and written communication with stakeholders in a matrixed environment.
- Long term experience with at least one product from inception to completion and evolution of the product over multiple years.
Qualification
B.Tech/MCA (IT/Computer Science) from a premier institution (IIT/NIT/BITS) and/or a US Master's degree in Computer Science.
Years of Exp – 14+
We are looking for an Angular Developer to join our awesome team and deliver a streamlined user experience. We want a team member who strives to develop a first class codebase using Angular best practices. As an Angular 6/7/8 Developer, you will implement a complete user interface in the form of a mobile and desktop web app.
AngularJS Developer duties and responsibilities:
- Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies
- Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
- Writing tested and documented JavaScript, HTML and CSS
- Make design and technical decisions for Angular projects.
- Develop application code and unit test in the Angular, Rest Web Services and Java technologies for the Application Development Center.
- Ensuring high performance
AngularJS Developer requirements and qualifications:
- Up to 3 years Experience with Angular 6/7/8.
- Strong expertise with HTML, CSS, and writing cross-browser compatible code.
- Good understanding of AJAX and JavaScript Dom manipulation Techniques
- Experience with RESTful services
- Experience in JavaScript build tools like grunt or gulp
- Expert in any one of the modern JavaScript MV-VM/MVC frameworks (Angular, JQuery, NodeJS, GruntJS)
- Familiar with testing frameworks (Ex. Jasmine)
- Test runner framework (Ex. Karma)
- Hand on and implements complex Angular applications, directives, controllers, services
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
Pre-requisites:
- Excellent English communication skills
- Should be willing to run that extra mile for the role
- A positive approach with a go-getter attitude.
- Excellent team player
We are looking for a highly motivated and skilled Lead Backend Developer who can understand both the engineering and business context in a technical ecosystem and manage the software development life cycle, from planning and prioritizing to testing and release. If you have hands-on experience developing large scale web applications in Java with spring, hibernate frameworks and are ready to lead a team of developers, we'd like to meet you.
Requirements
- 5+ years of software development experience including 4+ years of deep, hands on experience in building highly scalable web-based backend applications using Java and Spring ecosystem
- BE/BTech in Computer Science or a related field or equivalent practical experience
- Great problem-solving skills with solid data structures and algorithms knowledge
- Has extensively used the Spring ecosystem – Spring Boot, REST API Development, ORM tools like Hibernate
- Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
- Profound insight of Java and JEE internals (Class loading, Multi-Threading, Memory Management, Transaction management etc)
- Experience of coaching and mentoring junior developers with good delegation and time-management skills
- Implemented CI/CD in any of the projects done
- Strong understanding of Agile and Lean software development processes and practices
- Excellent knowledge and hands-on experience of Elastic Search
- Has designed relational databases; conversant with SQL
- Knowledge of Jenkins/ Docker and Devops
- Knowledge of Redis or similar technology
- Worked with some or all of these AWS services: EC2; lambda; SQS/SNS; Elastic Search, Transcoder
- Understanding and experience of building services and applications using principles of service-oriented architecture, preferable using REST or SOAP
- Contributed in the creation of end-to-end automation tests (functional or non-functional)
- Worked with WebSocket, Push notifications etc
Desired Skills
- Experience in ELK stack
- Knowledge of Video tools like FFMPEG, Wowza / Node Media Streaming
- Understanding of different video formats, streaming, CDN etc
- Understanding of Machine Learning Models, Pipelines etc
Strong experience in Scala/Spark
End client: Sapient
Mode of Hiring : FTE
Notice should be less than 30days
We are looking for a Front-End Android Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the Backend developer to meet the overall product front end requirement
Industry: IT-Software
Functional Area: IT Software – Android Front End Programming
Role Category: Front End (UI/UX) Developer
Role: Sr./Lead Front End (UI/UX) Engineer Employment
Type: Permanent Job, Full Time
Education: Graduate Engineer or equivalent experience knowledge
Experience: Min 2 Year – 10 Year relevant experience
Job Location: Navi Mumbai/Noida
Skills & Job Responsibilities
- Strong technical background in Mobile platforms Android (Java), Native/Hybrid Application Development.
- Good knowledge of working with custom frameworks, experience with design patterns, pluggable architecture and performance monitoring/tuning
- Knowledge of multiple technology stacks, Command on development methodologies and tools, Strong object-oriented design and development fundamentals
- Demonstrated ability to technically lead a product development team, ability to delegate, influence and get execution done
- Ability to keep track of the bigger picture while helping the team members with their day to day assignments
- Ability to thrive in a fast pace, dynamic excellent articulation and communication skills
- Expertise:
- Android Framework
- Services, Content Providers, Intent & Intent Filters, Broadcast receiver.
- Good command on SQLite database, ‘Push Notification’ and Google Map API’s.
- Work on GPS Navigation live tracking, Geofencing.
- Hands on Android API’s like Gmail, Facebook, Linked-in, Twitter, Google+ etc.
- Worked on all types of parsing techniques like XML and JSON.
- Worked on all type’s web services like SOAP and REST.
- Worked on Kotlin
- Worked on Flutter
- Essential: Core Java,Multithreading,Data Structure and algorithms, Design Patterns, Troubleshooting and Analytical skills