Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.
The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.
As a Customer Service Representative, you will be responsible for communicating with customers through various channels (email/chat/phone/social media reviews).
What you will do:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Actively listening to, promptly acknowledging and resolving customer inquiries and complaints
- Keeping records of customer interactions, transactions, comments and complaints
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process
- Keeping yourself updated on company products to effectively manage customer queries
Desired Candidate Profile
What you need to have:- Graduates/ MBA or equivalent
- 6 months to 3.5yrs of experience working in customer support roles
- Excellent verbal & written communication skills
- Willing to take ownership and grow
- Empathetic, organized, problem solver
- Active listener with the ability to stay calm when customer is stressed
- Open to work in shifts (rotational day and night shifts)
Subodh Popalwar
Software Engineer, Memorres
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This is FULL TIME WFH NIGHT SHIFT role.
The role is fully Remote but the client is conducting Drive interview at Bangalore on 4-5 Oct
If interested kindly share your updated cv at 82008 31681
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
MongoDBAbout HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
Work with scale, our infrastructure handles around 30 Billion+ API hits, 20 Billion+ message events, and more than 200 TeraBytes of data
About the role:
Seeking a Full Stack Developer with a minimum of 1+ year's hands-on experience in Node.js and Vue.js (or React/Angular). You will be instrumental in building cutting-edge, AI-powered products.
Team-Specific Focus Areas:
Conversations AI:
-Develop AI solutions for appointment booking, forms filling, sales, and intent recognition
-Ensure seamless integration and interaction with users through natural language processing and understanding
Workflows AI:
-Create and optimize AI-powered workflows to automate and streamline business processes
Voice AI:
-Focus on VOIP technology with an emphasis on low latency and high-quality voice interactions
-Fine-tune voice models for clarity, accuracy, and naturalness in various applications
Support AI:
-Integrate AI solutions with FreshDesk and ClickUp to enhance customer support and ticketing systems
-Develop tools for automated response generation, issue resolution, and workflow management
Platform AI:
-Oversee AI training, billing, content generation, funnels, image processing, and model evaluations
-Ensure scalable and efficient AI models that meet diverse platform needs and user demands
Responsibilities:
- REST APIs - Understanding REST philosophy. Writing secure, reusable, testable, and efficient APIs.
- Database - Designing collection schemas, and writing efficient queries
- Frontend - Developing user-facing features and integration with REST APIs
- UI/UX - Being consistent with the design principles and reusing components wherever possible
- Communication - With other team members, product team, and support team
Requirements:
- Expertise with large scale Conversation Agents along with Response Evaluations
- Good hands-on experience with Node.Js and Vue.js (or React/Angular)
- Experience of working with production-grade applications which a decent usage
- Bachelor's degree or equivalent experience in Engineering or related field of study
- 3+ years of engineering experience
- Expertise with MongoDB
- Proficient understanding of code versioning tools, such as Git
- Strong communication and problem-solving skills
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Implementation Engineer
Implementation Engineer Duties and Responsibilities
- Understanding requirements from internal consumers about program functionality.
- Perform UAT tests on application with help of test cases and prepare documents for same and coordinate with team to resolve all issues within required timeframe and inform management of any delays.
- Collaborate with development team to design new programs for all client implementation activities and manage all communication with department to resolve all issues and assist implementation analyst to manage all production data.
- Perform research on all client issues and document all findings and implement all technical activities with help of JIRA.
- Assist internal teams to monitor all software implementation lifecycle and assist to track appropriate customization to all software for clients.
- Train technical staff on all OS and software issues and identify all issues in processes and provide solutions for same. Train other team members on processes, procedures, API functionality, and development specifications.
- Supervise/support crossed-functional teams to design, test and deploy to achieve on-time project completion.
- Implement, configure, and debug MySQL, JAVA, Redis, PHP, Node, ActiveMQ setups.
- Monitor and troubleshoot infrastructure utilizing SYSLOG, SNMP and other monitoring software.
- Install, configure, monitor and upgrade applications during installation/upgrade activities.
- Assisting team to identify network issue and help them with respective resolutions.
- Utilize JIRA for issue reporting, status, activity planning, tracking and updating project defects and tasks.
- Managing JIRA and tracking tickets to closure and follow-ups with team members.
- Troubleshoot software issues
- Provide on-call support as necessary
Implementation Engineer Requirements and Qualifications
- Bachelor’s degree in computer science, software engineering, or a related field
- Experience working with
- Linux & Windows Operating system
- Working on shell and bat scripts
- SIP/ISUP based solutions
- deploying / debugging Java, C++ based solutions.
- MySQL to install, backup, update and retrieve data
- Front-end or back-end software development for LINUX
- database management and security a plus
- Very good debugging and analytical skills
- Good Communication skills
NodeJS (Node.js)React.js
Javascript
Amazon Web Services (AWS)● Excellent problem solving skills and got right attitude to work in fast paced environments
● Bachelor’s degree in computer science or equivalent practical experience
● 2 to 4(SDE 2), 4 to 7(SDE3) years of experience in software development using
JavaScript / GoLang / Java / Scala and with data structures/algorithms
Preferred qualifications
● Strong in Object Oriented Programming and Design Patterns.
● You have experience of working closely with the product and design teams to deliver the product that materially impacts the business and improves the customer experience
● You follow SOLID principles and have experience with microservice architecture, have designed and implemented high performance scalable services/APIs.
● You have experience with component based architectures, PWA, Service workers, UI patterns and libraries most preferably ReactJS / NextJS
● Write client side high performant applications & develop prototypes
● Experience working with Node, NestJS / Express.
● Experience working with PostgreSQL, Redshift, Dynamo, Mongo and Cassandra databases.
● Experience working with RabbitMQ, Kafka.
● You constantly learn and adopt best practices at work, keeping in mind app performance, security, and scalability.
● You have experience working in distributed systems and built/designed systems to failover, event streaming, caching strategies
● You have experience with Docker/Kubernetes in AWS or any cloud computing platforms. And, are familiar with CI/CD processes.
Kudos if you already have:
● Great communication and team collaboration skills.
Job description
The ideal candidate will oversee the online marketing strategy for the organization by planning and executing digital marketing campaigns. This candidate will launch advertisements and create content to increase brand awareness. This candidate will have previous marketing experience and be able to monitor the company's social media presence.
Key Skills
- Keyword research
- On-page keyword targeting
- Knowledge of WordPress
- SEMrush, keyword tool.io, ahref’s
- Google analytics
- Google webmaster
- Generating Sitemap of website
- Indexing the website on various search engines
- Microsoft Excel
- Yoast SEO
- Advanced Link building skills required ( Guest Blogging, Skyscraper Technique, relationship-based Link Building, Broken Link Building.)
- Good in writing and editing contents
Roles & Responsibilities
- On-page SEO optimization
- Off-page SEO (Link Building Backlinks)
- Social media marketing
- Checking & removing Duplicate content
- Formatting of content for better ranking
- Email marketing
- Running Facebook ads
- Running Google PPC, Display & remarking campaigns
Qualifications
- Excellent understanding of digital marketing concepts
- Experience with business to customer social media and content generation
- Strong creative and analytical skills
- Required Freshers who can join Immediately
- Must have excellent communication skills
- Will be responsible to do Sales
- Will be responsible to do cold calling
- No - filed Sales
- Work from office
Job Location: Dadar East
Employment: 6 months internship (Work from office)
Qualification: Any Graduate (Immediate joiners)
The stipend will be provided depending upon the interview
.NET
jQueryAs discussed, Please find the below details about our company
About TraviYo
TraviYo is established on 15th June 2016. The major mandate of the company is to provide technology solutions to Travel Agents, a hassle-free automated platform to Generate Business, Manage operations, and Track Transactions that would eventually help increase revenue generation. TraviYo is awarded by the start-up India program and funded by SIDBI ventures. The major mandate of the company is to provide service to Travel Agents, a hassle-free automated platform to Generate Business, Manage operations, and Track Transactions that would eventually help increase revenue generation. As an extension of this product, TraviYo provides a CMS-based dynamic website and Mobile APP for both android and iOS platforms.
Job Profile
· Develop and support for the project developed on MVC/ASP .Net, C#, and SQL Server.
· Understanding requirements and design the solution of complex problems using Microsoft Workflow
· Must be capable of on-time implementation and release for production
· Open to work on new technologies
· Can able to work individually and in a team
· Sound knowledge on SQL query optimization
Please go through the details and share your confirmation for the same.
Principal Software Engineer /Architect
Axtechnosoft Private Limited
Job Description
Responsibilities: -
- You would take ownership of the existing system and scale it more than 10X over the next 2 years.
- Apply best coding standards.
- You would create the infrastructure that can serve 100s of customers and millions of data requests per hour.
- Over the next year or so, you would be able to guide a team of 5 to 15 people to accomplish your goals. Mentoring this team into a world-class engineering team would be a key part of your role.
- Your earlier experience in successfully building, deploying and running complex, large scale web or data products.
- You would work hand-in-hand with the Product Management team to build engineering capabilities that align with the evolution of the product.
- Eventually work with Data science teamwork to ensure that the algorithmic intelligence that we build is plugged into the product in an expected manner.
- Overall, you would be responsible for end-to-end architecting from Engineering standpoint.
Must have: -
- Total experience of 8+ years while relevant experience of at least 2 years.
- Have built a platform that handles at least 500k to 1 million data request an hour.
- Worked on building an infrastructure that serves 200k+ customers.
- Hands on coder.
- Expert level knowledge in at least one technology stack - Python or ideally, Java. Also Angular, React, Node.js
- Expert level knowledge with Elastic Search or NoSQL technologies like MongoDB/HBase/Cassandra/Redis/Neo4j
- Experience developing web applications.
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
- Working knowledge of databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design.
- Devops experience working with AWS / Other cloud platforms.
- Strong knowledge of API’s.
- Excellent communication and teamwork skills
- Implementing Software Engineering best practices.
- Previously worked on user facing products with scale.
- Agile methodology.
- Great attention to detail.
- Organizational skills
- An analytical mind
Good to have: -
- Working knowledge of React Red.
- Open-source technology.
- Working knowledge of AI/ ML.
- Degree in Computer Science, Statistics or relevant field.
- Experience working in a start-up environment.
Key Skills
Python
Angular Javascript
Reactor & Solids Processing
Node.js
Elastic Search
NoSQL
Web Applications
Database
Web Servers
UX/UI Design
AWS Cloud
Agile Methodology
- 1-2 years of HR/IT Recruiter experience with excellent communication
- Excellent computer skills: Microsoft Office, Outlook and Internet
- Preferred both male and female candidates
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Software Engineer, Memorres