
Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.
The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.
As a Customer Service Representative, you will be responsible for communicating with customers through various channels (email/chat/phone/social media reviews).
What you will do:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Actively listening to, promptly acknowledging and resolving customer inquiries and complaints
- Keeping records of customer interactions, transactions, comments and complaints
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process
- Keeping yourself updated on company products to effectively manage customer queries
Desired Candidate Profile
What you need to have:- Graduates/ MBA or equivalent
- 6 months to 3.5yrs of experience working in customer support roles
- Excellent verbal & written communication skills
- Willing to take ownership and grow
- Empathetic, organized, problem solver
- Active listener with the ability to stay calm when customer is stressed
- Open to work in shifts (rotational day and night shifts)

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Responsibilities:
- Handle customer inquiries and provide pre-sales support
- Prepare quotations, proposals, and basic technical documents
- Coordinate with sales, engineering, logistics, and accounts teams
- Conduct product demos and explain product features
- Follow up on leads and maintain customer interaction records
- Support sales team with daily reporting and documentation
1. Work on front-end and backend technologies
2. Participate in logic-building exercises
3. Write clean code
4. Work on APIs
Essential Responsibilities:
- Demonstrate an understanding of the Agile software development life cycle and distinguish the core inputs and outputs in each cycle.
- Work closely with your peers and keep engaging in a fast pace technical design and development team
- Execute in a fast pace delivery mode and focus on delivering tasks to meet monthly and quarterly digital product release goals
- Lead impact assessment and decisions related to technology choices, design / architectural considerations and implementation strategy
- Maintain code quality through best practices, unit testing and code quality automation
- Demonstrate the ability to make informed technology choices after due diligence and impact assessment
- Help in designing interfaces and information exchange between modules
- Articulate the need for scalability and understand the importance of improving quality through testing.
- Be an expert in writing code that meets standards and delivers the desired functionality using the technology selected for the project
- Drive design reviews, define interfaces between code modules, and apply existing technology to designs
- Be an expert in assessing application performance and optimizing/improving it through design and best coding practices
Qualifications/Requirements:
- Minimum Bachelor's Degree in Computer Science, Computer Engineering or in "STEM" Majors (Science, Technology, Engineering, and Math)
- 6+ years of experience in Full Stack Software Development within the enterprise or software services domain
Desired Skills:
- Expertise in full stack software development and awareness of 12 Factor software patterns
- Experience and knowledge of patterns and anti-patterns of microservices-based architecture design
- Experience developing and deploying applications on cloud (Azure, AWS, or GCP), on-premise, and hybrid-based architectures
- Mid-Level to Expert within one or more of the following UI development JavaScript: Client-Side HTML5 jQuery, jQuery UI, Knockout.js,
- Polymer, AngularJS, ReactJS, Bootstrap
- Mid-Level to Expert within one or more of the back-end development languages: .NET, Java, Python, or Scala
- Very solid API skills (e.g. Express.js/Node.js, GraphQL/Relay, Flask, Jersey, Java Spring REST or WebApi2)
- Skilled in use of Java, Kafka, and Spark streaming technologies
- Experience with containerization technologies such as Rancher, Kubernetes, Docker and Helm
- Hands-on experience in data storage environments of many types (RDMS, NoSQL, HDFS, etc.)
- Knowledge of GitLab, Jenkins and Artifactory
- Solid foundation in data structures, algorithms, and OO Design with rock-solid programming skills
- Security: Identity Management and Access, application security and static code analysis
- Proven success working in and promoting a rapidly changing, collaborative, and iterative product development environment
- Strong interpersonal skills, analytical skills, combined with intellectual curiosity, and a desire and ability to "get things done" are essential
- Agile Scrum development experience
- Added advantage to those having experience in multi-tenant SaaS Platform and Developers' Portal development
Responsibilities
· Integration of user-facing elements developed by front-end developers
· Build efficient, testable, and reusable PHP modules
· Solve complex performance problems and architectural challenges
· Integration of data storage solutions {may include databases, key-value stores, blob stores, etc.}
Requirements:
· Bachelor's degree in Computer Science/ B.E/B.Tech/M.C.A or related field
· Strong knowledge of PHP web frameworks {such as Laravel, Codeigniter, etc depending on your technology stack}
· Understanding the fully synchronous behavior of PHP, MVC design patterns and object-oriented PHP programming
· Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
· Understanding accessibility and security compliance (Depending on the specific project)
· Understanding fundamental design principles behind a scalable application
· User authentication and authorization between multiple systems, servers, and environments
· Creating database schemas that represent and support business processes
· Familiarity with SQL/NoSQL databases and their declarative query languages
· Proficient understanding of code versioning tools, such as Git
RESPONSIBILITIES:-
As a Business Development Manager working under FMCG segments, an ideal candidate must perform the following responsibilities:
· Approaching potential leads a close them within a stipulated time frame.
· Create exclusive distributors, exclusive super stockist and business associated for the company towards business growth.
· Finding and developing new markets and improving sales.
REQUIREMENTS:
· Bachelor’s degree in business, marketing or related field.
· Experience in sales, marketing or related field.
· Strong communication skills.
· Excellent organisational skills.
Job Description - Jasper
- Knowledge of Jasper report server administration, installation and configuration
- Knowledge of report deployment and configuration
- Knowledge of Jaspersoft Architecture and Deployment
- Knowledge of User Management in Jaspersoft Server
- Experience in developing Complex Reports using Jaspersoft Server and Jaspersoft Studio
- Understand the Overall architecture of Jaspersoft BI
- Experience in creating Ad Hoc Reports, OLAP, Views, Domains
- Experience in report server (Jaspersoft) integration with web application
- Experience in JasperReports Server web services API and Jaspersoft Visualise.JS Web service API
- Experience in creating dashboards with visualizations
- Experience in security and auditing, metadata layer
- Experience in Interacting with stakeholders for requirement gathering and Analysis
- Good knowledge ETL design and development, logical and physical data modeling (relational and dimensional)
- Strong self- initiative to strive for both personal & technical excellence.
- Coordinate efforts across Product development team and Business Analyst team.
- Strong business and data analysis skills.
- Domain knowledge of Healthcare an advantage.
- Should be strong on Co- ordinate with onshore resources on development.
- Data oriented professional with good communications skills and should have a great eye for detail.
- Interpret data, analyze results and provide insightful inferences
- Maintain relationship with Business Intelligence stakeholders
- Strong Analytical and Problem Solving skills
• Develop a deep understanding of the user, both existing and potential.
• Develop a thorough understanding of the digital video market segments, and continually assess the landscape and emerging industry trends.
• Partner with key stakeholders to define the product vision, strategy, roadmap, and supporting metrics required to deliver and enhance a best-in-class digital video user experience.
• Own end-to-end development starting from business case approval from stakeholders, leading to defining detailed product requirements documents, working with tech to build functionalities, and partnering with the team to own and drive launch/growth with robust go-to-market plans.
• Work cross-functionally with data science, engineering, design, marketing, business development, legal, finance, customer service, and operations teams to deliver on the product roadmap and business goals.
Basic Qualifications:
• 4+ years of data-driven product management work experience performing relevant, innovative, product management job functions while partnering closely with software development teams.
• Proven ability to rally a broad range of cross-functional stakeholders to turn a big vision into reality.
• Prior experience in working with designers, engineers, and business leaders to generate buy-in for the product in the direction you are setting.
• Technical experience in developing, delivering, and executing on complex distributed software systems at scale.
• A combination of business and technical depth with the ability to dive deep with senior technical leaders to understand architecture concerns, address objections and gather detailed technical requirements.
• Ability to think strategically and execute methodically.
• Excellent analytical abilities and oral/written communication skills.
• Passion for understanding users and their behavior, particularly with regards to the digital video space.
• Direct experience defining products and roadmaps which deliver simple, immersive user experiences while dealing with underlying complex technical requirements.
Preferred Qualifications:
• Experience delivering digital streaming media and/or in any other consumer subscription services business.
• MBA or advanced degree in a related field










