Customer Service Representative

Hi all, Greetings from Haloocom Technologies Pvt Ltd. We are looking for a strong and experienced International Sales Manager to manage and drive revenues in order to attain market leadership as the total telecom solutions provider in the circle, through growth, in terms of revenues, market share and profit, whilst complying with agreed budget, timescales and agreed policy guidelines as also with all regulatory norms.

Key responsibilities :

● Sell telecommunications products and services to both individuals and companies.

● Sell VoIP for corporate technology and communications systems.

● Build market position by locating, developing, defining, negotiating, and closing business relationships.

● Keep abreast of current technology trends.

● Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments.

● Leverage the CRM system to develop prospecting and sales strategy that ensures high activity and effective closing ratios.

● Book and install new lines/circuits/bundles/services to meet established monthly quotas.

● Design customised, cost-effective solutions for the client.

● Manage a territory using technology, prioritisation and time management skills.

● Submit pricing and pre-qualification requests reflecting the client's requirements.

● Maintain an updated database including all activities, partners, and opportunities with their current status.

● Design and implement a strategic business plan that expands the company's customer base and ensures its strong presence.

● Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

● Present sales, revenue and expenses reports and realistic forecasts to the management team

● Identify emerging markets and market shifts while being fully aware of new products and competition status

Key skills and experience required :

● Bachelor's degree in related field with 1 to 3 years of experience (preferably from Telecom domain) with exposure to working in UAE, EGYPT, VIETNAM and PHILIPPINES markets

● Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

● Committed to continuous education through workshops, seminars and conferences

● Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

● Proficiency in all Microsoft Office applications.

● Ability to work as part of a team.

● Strong analytical and problem-solving skills.

● Excellent administrative and organizational skills.

● Effective communication skills.

● Proven ability to drive the sales process from plan to close

● Strong business sense and industry expertise

● Excellent mentoring, coaching and people management skills

● Driving License good to have

Brief : We are looking for a talented and competitive Sales Development Manager that thrives in a quick sales cycle environment and has prior experience with Tech SaaS products and services. The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. The candidate must be a pro at using Linkedin, Sales CRM, Email and comfortable making connections via Skype chats or calls, in person meets every day.

Market : Our prospects include small sized service organisations (under 100 employees)

Responsibilities

• Learn & understand our product and our prospective clients well.
• Understand customer pain points, requirements and correlate WoCo solutions, value offerings with customer requirements.
• Source new sales opportunities through outbound reach, cold emails, skype chats or phone calls or anything to reach out to prospective customers.
• Respond, engage and qualify inbound leads and inquiries.
• Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence.
• Execute planned sales activities and develop a target list of high potential new customers.
• Resolve customer complaints regarding sales and services.
• Establish and maintain positive business and customer relationships.
• Achieve monthly & quarterly quotas.
• Perform effective online demos to prospects.
• Manage customer queries on call and email.
• Collaborate within team members and other departments.
• Generate reports on new sale, target achievements, issues to the management.
• Get feedback and improve constantly.

Requirements

• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence.
• Ability to make focused efforts to close deals. The ideal candidate should be strategy driven with a research-based approach.
• Proven sales development experience, preferably at an Internet startup or SaaS industry.
• Track record of over-achieving quota.
• Savvy with LinkedIn sales navigator, and CRM tools.
• Proficient with corporate productivity and web presentation tools.
• Ability to multitask, prioritize and manage time effectively.
• 2+ Years Experience

Dori AI enables enterprises with AI-powered video analytics to significantly increase human productivity and improve process compliance. We leverage a proprietary full-stack end-to-end computer vision and deep learning platform to rapidly build and deploy AI solutions for enterprises. The platform was built with enterprise considerations including time-to-value, time-to-market, security, and scalability across a range of use cases. Capture visual data across multiple sites, leverage AI + Computer Vision to gather key insights, and make decisions with actionable visual insights. Launch CV applications in a matter of weeks that are optimized for both cloud and edge deployments.

Job brief: Sr. Software Engineer/Software Engineer

All of our team members are expected to learn, learn, and learn! We are working on cutting-edge technologies and areas of artificial intelligence that have never been explored before. We are looking for motivated software engineers with strong coding skills that want to work on problems and challenges they have never worked on before. All of our team members wear multiple hats so you will be expected to simultaneously work on multiple aspects of the products we ship.

Responsibilities

• Participate heavily in the brainstorming of system architecture and feature design
• Interface with external customers and key stakeholders to understand and document design requirements
• Work cross-functionally with Engineering, Data Science, Product, UX, and Infrastructure teams
• Drive best coding practices across the company (i.e. documentation, code reviews, coding standards, etc)
• Perform security, legal, and license reviews of committed code
• Complete projects with little or no supervision from senior leadership

Required Qualifications

• Built and deployed customer-facing services and products at scale
• Developed unit and integration tests
• Worked on products where experimentation and data science are core to the development
• Experience with large-scale distributed systems that have thousands of microservices and manages millions of transactions per day
• Solid instruction-level understanding of Object Oriented design, data structures, and software engineering principles
• Must have at least 4+ years of experience in back-end web development with the following tools: Python, Flask, FastAPI, AWS or Azure, GCP, Java or C/C++, ORM, Mongo, Postgres, TimescaleD, CI/CD

Desired Experience/Skills

• You have a strong background in software development 
• Experience with the following tools: Google Cloud Platform, Objective C/Swift, Github, Docker
• Experience with open-source projects in a startup environment
• BS, MS, or Ph.D. in Computer Science, Software Engineering, Math, Electrical Engineering, or other STEM degree

We are hiring!!

JOB TITLE: Lead Quality Analyst

EXPERIENCE: 7+ years

LOCATION: Bangalore

TIMINGS: Indian Shift Timings

TYPE OF WORKING: Work From the Office

NOTICE PERIOD: IMMEDIATE TO 1 MONTH

Responsibilities:

✓ Technically led and Mentor QA team of manual and automation engineers

✓ Manage QA cycle, product/feature release cycle, and commitment to deadlines

✓ Write, review, and execute manual & automation test plan

✓ Cross-functional collaboration and communication effectively

✓ Ability to work in a fast-paced start-up

Desired Skills & Experience

✓ BE/BTech in Computer Science or related technical discipline

✓ Should have experience in leading a QA team, managing QA cycle and product/feature

release cycle with a commitment to a deadline

✓ Good hands-on experience in Web based application testing and knowledge of JSON

based Restful Web Services

✓ Good hands-on experience in preparing & executing manual feature test plan

✓ Should have hand on experience in building Java/JavaScript-based UI/API automation

from scratch (Selenium, TestNG, Rest-assured, Postman)

✓ Knowledge of GIT, Bitbucket, JIRA, Linux Shell Script, and CI/CD process is a Must

✓ Knowledge of Performance/Load testing, App Sec testing will be a plus

In today’s highly competitive education industry, our client is an Edtech platform which focuses on connecting students to colleges and universities from across geographies by providing various education-based products and services which include B2C offerings such as exploring colleges, exams etc., free counselling by experts, education loan, online coaching classes etc. and B2B offerings include admission/activity tracker, marketing services for higher education institutions, content management system etc.

Founded in 2015, our client is headquartered in Gurugram and has raised a total of $40 Mn in funding over 5 rounds.

As a Academic Counselor, you will be responsible for providing counselling to all our customers.

What you will do:

• Resume building and Profile enhancement
• Goal setting
• Selecting schools – Tentative and Final Shortlists
• Networking
• Essays structure and writing – Editing Services
• Recommendation advice – Admit Decisions and School Selection
• Preparing for interviews and mock
• Waitlist advice
• Visa Preparation and document checklist review

Desired Candidate Profile

• Proven track record of admits to universities in USA, UK, Australia, Ireland (Any one destination)
• Ability to manage over 250 students in a calendar year
• Ability to convert enrolled students for Visas to partner institutions

• Designing, developing, and testing UI for mobile and web applications
• Build reusable code and libraries for future use
• Accurately translate user and business needs into functional frontend code.
• Developing new user-facing features using React and redux
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code with proper standards.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• Work with outside data sources and APIs.
• Added Advantage: Knowledge and experience in Cloud Computing