Customer Service Representative at Cross border Fintech Neobank · Bengaluru (Bangalore) · 2 - 4 years · ₹5L - ₹7L / yr · Posted 18 Mar 2022
Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.
The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.
As a Customer Service Representative, you will be responsible for communicating with customers through various channels (email/chat/phone/social media reviews).
What you will do:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Actively listening to, promptly acknowledging and resolving customer inquiries and complaints
- Keeping records of customer interactions, transactions, comments and complaints
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process
- Keeping yourself updated on company products to effectively manage customer queries
Desired Candidate Profile
What you need to have:- Graduates/ MBA or equivalent
- 6 months to 3.5yrs of experience working in customer support roles
- Excellent verbal & written communication skills
- Willing to take ownership and grow
- Empathetic, organized, problem solver
- Active listener with the ability to stay calm when customer is stressed
- Open to work in shifts (rotational day and night shifts)
Shubham Vishwakarma
Full Stack Developer - Averlon
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Data AnalyticsIf you want to learn product by building in the real world—not just from slides and dashboards—this is that role.
We’re hiring an Associate Product Manager to turn messy ground reality into product that actually gets used.
→ Own features and product areas end to end, from problem definition to launch to iteration
→ Spend time with users in the field and turn observations into clear product requirements
→ Work day-to-day with engineering and design to ship
→ Use data across fulfilment, on-time start/completion, rework, and complaints to figure out what to build next
→ Run launches, coordinate rollouts, train teams when needed, and track adoption
→ Ship, measure, learn, iterate
• 0–2 years of experience in product, consulting, ops, analytics, engineering—or a strong builder mindset
• Sharp structured thinking and real curiosity about why people behave the way they do
• Comfortable with data and spreadsheets
• Strong written and verbal communication
• High agency—you chase answers and don’t wait to be told what to do
• Comfortable with ambiguity and fast-moving environments
Bonus if you:
• Speak Marathi/Hindi
• Have exposure to rural India, agriculture, blue-collar operations, or informal labour markets
• Have built or shipped something real
Why this role?
A real, hard, physical-world product problem. Close mentorship from senior product leadership. The kind of ownership most people wait years to get.
📍 Bangalore (on-site; expect periodic field travel) | Reporting to CPO
Know someone who should be in this seat? Tag them below or DM directly.
#Hiring #AssociateProductManager #ProductManagement #BangaloreJobs #APM #ProductJobs
Job Role: Enterprise Sales Manager– India, US & Middle East (IC Role)
Job description
We’re looking for a results-driven business development representative to actively seek new business opportunities, and engage and build relationships with potential customers. You will drive new business opportunities in the region & provide complete and appropriate solutions for every potential customer to boost top-line revenue growth, customer acquisition levels, and profitability.
Responsibilities
- Generate Leads & contact potential prospects through cold calls and emails
- Present our company product to potential prospects.
- Identify prospect's needs and suggest appropriate products/services
- Manage contracts with clients & closure.
- Report to the Sales Manager on sales results
Requirements
- Proven work experience of more than 3 years as a Sales Development Representative, Sales Account Executive or similar role
- Hands-on experience with multiple sales prospecting techniques like cold calling, cold emailing and social outreach.
- Experience in product presentation & closing.
- Excellent communication skills.
- Track record of achieving sales quotas
- Experience working in the healthcare industry is preferred but not required.
- Fair understanding of sales performance metrics
- Excellent communication and negotiation skills
What will you spend your time:
Priority 1 - Demo/Presentation
Priority 2 - Closure
Priority 3 - Customer engagement & Internal updates
Priority 4 - Lead gen or Meeting Setup
About CrelioHealth
CrelioHealth is a fast-growing health-tech product company delivering cloud-based LIMS, RIS, CRM, and Inventory solutions to diagnostics labs and hospitals globally. We are building scalable systems that power modern healthcare operations.
Website: www.creliohealth.com
Java
Spring BootHi,
As discussed, please refer to below Job description and revert with you updated resume –
About Client : Client is a digital accelerator to Startups, SMEs, MSMEs, and large enterprises with a significant contribution across 22+ industries including BFSI, Healthcare, Ecommerce & Retail, Education & eLearning, Insurance, Tech Startups, Government & Semi-Government, and more. Backed with an impressive experience of 25+ years and a fast-growing family of 4000+ engineering professionals our capabilities span across IT Consulting, Strategy Planning & Execution, Business Process Re-engineering, IT Modernization, and Business Analysis Consulting, our solutions are devised meticulously to address the needs of specific industries.
We are a CMMI Level 5 organization global IT Solution provider and Outsourcing company headquartered in Mumbai and footprints with 10 delivery centres in India and 15 global offices. Our success portfolio boasts of 7500+ projects accomplished across 1500+ clients in 50+ countries with client retention rate as high as 85%
Job Description :
Java Architect (10+ Years)
Location: Navi Mumbai, CBD Belapur
Domain: Banking (Payment Gateway Project)
NOTE: 1st and 3rd Saturdays working as per banking norms
Education: B.E. or Graduation in Computer Science or related field
Key Responsibilities:
• Architectural Leadership: Lead the architecture and design of complex, scalable, and secure banking applications, focusing on payment gateway solutions.
• Technology Stack Mastery: Provide expertise in Java, Spring, Spring Boot, Microservices, Hibernate, REST API, Oracle SQL, and cloud-native architectures using AWS.
• Spring Validation & Authorization: Ensure secure and validated input handling using Spring Validation, and implement robust authorization mechanisms with Spring Security.
• Cloud Integration: Design and implement cloud-native architectures using AWS, including services like EC2, S3, RDS, Lambda, and API Gateway.
• Security Standards: Ensure adherence to banking security st OAuth2, JWT, and encryption protocols.
• Database Design: Oversee the design and optimization of relational databases, focusing on Oracle SQL and knowledge of NoSQL databases like MongoDB.
• Performance Optimization: Implement strategies for application performance tuning, caching, and scalability.
• Collaboration & Mentorship: Work closely with cross-functional teams, providing technical guidance and mentoring to developers.
• Stakeholder Engagement: Collaborate with business stakeholders to ensure architectural alignment with business objectives and technical constraints.
• Code Quality & Reviews: Conduct regular code reviews, ensuring compliance with best practices and architectural standards.
Skills and Qualifications:
• Extensive Experience: 8+ years in Java development and architecture, with a proven track record in the banking domain, particularly in payment gateway projects.
•Technological Proficiency: Deep expertise in Java, Spring, Spring Boot, Microservices, Hibernate, REST API, Oracle SQL, Spring Validation, Spring Security for authorization, AWS, Docker, Kubernetes, and Jenkins.
• Cloud & DevOps Knowledge: Good understanding of cloud-native applications and DevOps practices.
• Security Focus: Experience in implementing security protocols and practices in a banking environment.
• Leadership & Communication: Strong leadership, communication, and stakeholder management skills.
• Innovative Thinking: Ability to think critically and provide innovative solutions to complex problems.
Required Documents:
• 10th and 12th passing certificates and marksheets.
• Graduation marksheets and passing certificate.
• Graduation degree (Convocation) certificate. • All employer offer letters and relieving letters (with stamp and CIN number on letterhead)
Regards
Amit Kumar Pandey
Go Programming (Golang)About Us
At Metron Security, we specialize in automation and integration services for top Cyber Security companies. Our engineering team works with industry-leading platforms like Splunk, IBM’s QRadar, ServiceNow, CrowdStrike, Cybereason, and many more.
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Must-Have Skills
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✔️ Ability to troubleshoot bottlenecks and bugs efficiently
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✔️ Awareness of Cyber Security best practices for production systems
✔️ Experience in architecting and estimating technical solutions
Bonus Points If You…
✨ Have experience in Cyber Security
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✨ Have led a project from start to finish
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✨ Contribute to open-source projects (drop us a link—we’d love to check it out!)
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We’re all about innovation, collaboration, and continuous learning. If this sounds like your kind of team, apply today and let’s build something great together! 🚀
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Java Script (ES6): 9/10
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As an IT Infrastructure Architects design and implement information systems that support an enterprise infrastructure. You will provide the necessary technical infrastructure for the development of new and existing infrastructure technologies and system requirements.
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Needs to guide in execution of Incident, Change, Release, Problem, Performance, and Availability Management
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Identifying best practices for future implementation. Architects provide feedback to the enterprise and incorporate all gathered information into future integration plans.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon