Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.
The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.
As a Customer Service Representative, you will be responsible for communicating with customers through various channels (email/chat/phone/social media reviews).
What you will do:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Actively listening to, promptly acknowledging and resolving customer inquiries and complaints
- Keeping records of customer interactions, transactions, comments and complaints
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process
- Keeping yourself updated on company products to effectively manage customer queries
Desired Candidate Profile
What you need to have:- Graduates/ MBA or equivalent
- 6 months to 3.5yrs of experience working in customer support roles
- Excellent verbal & written communication skills
- Willing to take ownership and grow
- Empathetic, organized, problem solver
- Active listener with the ability to stay calm when customer is stressed
- Open to work in shifts (rotational day and night shifts)
Shubham Vishwakarma
Full Stack Developer - Averlon
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ROLES AND RESPONSIBILITIES:
We're seeking an exceptional design leader to manage and guide a team of talented multidisciplinary designers in one of the fastest growing tech startups of the nation to drive it towards becoming the best design team in the industry.
Roles and Responsibilities:
Manage the team and the work-
- Own a team of multi-disciplinary designers consisting of product designers, visual designers, visual communication designers and researchers.
- Along with the design leads, manage various design projects and their priorities.
- Help the team in resolving blockers. Ensure the output meets business goals,
- deadlines and the quality bar.
Shape up product direction and drive design-led projects-
- Take part in ideation, planning and prioritization of our diverse range of products & features keeping the short and long-term goals of the organization in mind.
- Find out new directions that we can take in our quest to make payments and finance easy and accessible to all.
- Strategise, prioritize and drive design-led projects. Also, help to extend the existing design systems and build new ones.
Mentor, Guide and Lead the Team-
- You will be responsible for the growth of the team. Help them grow their soft and hard skills. Help them define their career paths, identify opportunities and level up to do the best work of their lives.
Raise the Bar-
- You will set the bar high. You know what quality looks like and how to help product teams ship at that quality with minimal impact on velocity.
Drive and improve the design process-
- Iterate upon and improve the design processes to introduce the best practices within the team. Bring in users to the center of the process and encourage design decisions to be backed by user-behavior and data.
- Create frameworks and guidelines for the team to deliver better and faster.
- Conduct design reviews and status meetings. Facilitate design sprints, workshops, brainstorming sessions.
- Prioritize research and design improvement opportunities in a fast-paced, rapidly changing environment.
- Share engineering principles to guide
IDEAL CANDIDATE:
We're seeking an exceptional design leader to manage and guide a team of talented multidisciplinary designers in one of the fastest growing tech startups of the nation to drive it towards becoming the best design team in the industry.
PERKS, BENEFITS AND WORK CULTURE:
We treat all our employees as adults. We think that you can do your best with freedom to experiment, sense of ownership of your work, license to fail and when you have peers who care just as much as you about their art. We default to transparency because everyone can contribute to anything, and it's only possible if you get to know what's going on.
We believe in having the best tools for the job. We are happy paying customers of Adobe Creative Suite, Sketch, Invision, GitHub, Principle and Slack, some of the most important tools in our workflow.
We think that you can do your best with freedom to experiment, sense of ownership of your work, license to fail and when you have peers who care just as much as you about their art.
We prefer to mingle with the community through meetups and conferences on topics as broad as daylight. And at the end of the day we accept that we are humans, fallible to error, learning through errors together. After all, there's comedy in error too.
About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them.
Job Description
- Preference would be given to having experience in IVR and Call Center application development.
- Hands-on experience in Kamailio SIP Server
- Hands-on experience in WEBRTC
- Asterisk integration with PSTN is preferred.
- Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
- Scripting with Shell, Perl.
- Experience in installing Hosted VoIP
Nice to have- Good knowledge of SIP and IAX.
- MySQL and Telephony Domain.
- Ability to test and troubleshoot Asterisk applications/issues
- Knowledge of C programming in Asterisk
Qualifications
Candidate Profile
The candidate must have:
- 2 - 4 years of experience working on the Asterisk platform.
- Strong Knowledge of PBX, SIP, and RTP protocols.
- Strong knowledge of multi-asterisk server architecture
- Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
- Worked on Queue, IVR and Voicemail-related applications.
- Expert in Asterisk installation, configuration and troubleshooting.
- Expert knowledge of installing and configuring Asterisk with PSTN card.
- R & D skills in Asterisk.
- Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)We are looking for a passionate developer who loves challenges, startup culture, and is a Doer.
What's in for you:
- You will directly work with founders who come from software and management backgrounds
- We are in the process of building our core team, if you find us a good fit and we do too, you will be in for a long ride with ESOPs and grow with us at a faster rate as we grow
- We don't force rules and structure, work as you like and from wherever but we expect you to respect deadlines
- As an early-stage startup, we spend wisely but don't compromise and hence you will be compensated as per industry standards
Responsibilities:
- Work with founders to implement an internal and consumer-facing system
- Design client and server-side architecture in collaboration with a technical co-founder
- Write performant and resource-friendly backend code
- Build pixel-perfect and fluid front-end
- Write DRY and neat code (must)
- Write technical documentation as required
Good to have:
- We embrace new tech and if you have made your hand dirty across Webflow and no-code tools, it's highly appreciated
- Typescript we dont expect, but it's good to have
- Worked with designer tools, such as Illustrator
XMLWe are looking for people who have done SAP SuccessFactors
implementation in one or more SAP SuccessFactors BizX modules,
and who can demonstrate real impact within businesses and truly
understand how to successfully transform business processes. The
candidate should have a good understanding of the end-to-end
employee life cycle and understand the industry-specific HR
processes. The candidate should have experience in conducting
customer workshops and demonstrate the leading practices to
CXO’s.
Required Skills and Experience
To qualify for the role you must have:
Experience of SAP SuccessFactors BizX implementation projects,
performing a variety of roles through the full project life-cycle with
specialist functional knowledge of SAP SuccessFactors BizX
modules
Technical understanding of XML and ability to work comfortably in
delivering client.
Ability to develop strong relationships with the client
MUST Excellent written and verbal communication skills including
presentations, chairing meetings, workshop facilitation, business and
report writing
Ability to manage work streams within a large project (client-facing
or internal)
Educated to Graduate / Postgraduate level
SAP Background is preferred.
Relevant Experience:
• 2-8 years
• Should have done at least 1 end-to-end Implementation.
Qualification:
• MBA/ PGDM/ B.E/ B.Tech/ M.E/ M.Tech/ MCA
• Should have throughout first class in the entire Academic
background.
Essential Skills:
• Excellent Communication and Interpersonal Skills
React Native
Javascript
Android DevelopmentAbout the Role:
Rippling is looking for a Senior Mobile Engineer (React Native) who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the mobile application.
You will build and scale multiple areas of our mobile application. To begin with —you will be responsible for building out the new product features in the mobile app and owning the deliverables.
You will:
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI designs
- Optimize application for maximum speed and scalability
- Have horizontal leadership - driving initiatives via community sync-ups or work on more "zoomed-out"and more long term projects that will move the needle in the long run.
Qualifications:
- 3+ years experience in mobile engineering roles including leadership roles.
- 1+ years of experience in React Native development
- Development expertise in either Android or iOS native platform
- Proficient understanding of JS fundamentals
- Experience working in a fast paced, dynamic environment
- Good interpersonal skills
If you don’t meet all of the requirements listed here, we still encourage you to apply. No job description is perfect, and we might find an even more suitable opportunity that matches your skills and experience.
AngularJS (1.x)Angular (2+)React.jsNodeJS (Node.js)Job description
.
Responsibilities:
- Developing all server-side logic, definition, and maintenance of the central database(s), and ensuring high performance and responsiveness to requests from the front-end & Back-end.
- Addressing architectural problems like scalability, availability, etc., and providing solutions for them.
- Developing Database models, APIs, and processes.
- Developing ideas for new programs, products, or features by monitoring industry developments and trends.
- Understand business requirements and translate them into technical requirements.
- Implement user interface components for JavaScript-based web and mobile applications using the React.js open-source library ecosystem.
- Code debugging and performance testing.
- Dealing with clients associated with different projects.
- Developing new user-facing features using React.js.
- Writing reusable, testable, and efficient code.
- Translating designs and wireframes into high-quality code.
- Optimizing components for maximum performance and responsiveness across all devices and browsers.
- Dealing with clients associated with different projects.
- Developing new user-facing features using React.js & Node.js.
- Writing reusable, testable, and efficient code.
- Translating designs and wireframes into high-quality code.
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
- Implement user interface components for JavaScript-based web and mobile applications using the React.js & Node.js open source library ecosystem.
- Code debugging and performance testing.
Required Skills:
- Good Experience with Node.js backend development platforms & MongoDB
- Good Experience with JavaScript frameworks and tools such as React.js, Redux, Amber, Web pack, Enzyme, and Flux.
- Understanding of accessibility and security compliance.
- Handling of Asynchronous tasks in frontend and backend both.
- Good to have experience in creating and using Image APIs.
- Prior experience with deployment on AWS and Heroku servers.
- Have good knowledge of Version Control Tools.
- Experience with RESTful APIs
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
- Bootstrap, HTML & CSS is a must to know.
- Having an understanding of React.js and its core principles is an added advantage.
- Experience with popular React.js workflows (such as Flux or Redux) is an added advantage
- Experience with handling data structures.
- Experience with React.js frontend development platforms.
What we offer:
- A dynamic and collaborative team.
- Tech start-up environment to develop and shape an ambitious business
- Competitive success-oriented remuneration package
Pythonand executing test cases, defect reporting/verification on web based application.
Qualifications: BCA / MCA / M.Sc IT / B.E. / B.Tech / M.E. / M. Tech (Preferably in Computer Science)
from a reputed institute.
The role involves requirement understanding, script development and test across different
platforms using PowerShell and Shell script for Vulnerability detection
Along with Script development, you will be responsible for provisioning test machines on
AWS/Azure
Primary goals would be to create highly reliable scripts which basically works on all the
platforms
Basic Requirements:
o 2-6 years of experience with scripting/programming language like Powershell/Shell
script/Python/Java
o Experience on version controlling systems like Git
o Strong understanding on Linux and Windows
o Strong verbal and written communication skills
o Good to have knowledge of Kotlin programming language
o Good to have understanding of different cloud providers like AWS/Azure
o Experience on Kotlin programming language
Job description
Overview - The Market Development team is our direct link to our customers and brings in the revenue. It includes sub teams like Renewals, HVM (High Value Memberships), Hubs, and Retail Centres. They might be spread across locations but they are united by one cause...Whats the sale for today?”
Role - As a Product Advisor, you will be responsible for making sales calls and closing sales pitches with our members. To be a successful Product Advisor, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing Product Advisor is the one who follows sales scripts and demonstrate exceptional communication, negotiation skills, and deliver a great customer experience.
What you will do in this role
- Outbound Telesales
- Making outbound calls to Shaadi.com Members basis the leads provided offering the customers products which would help them in their life partner search.
- Following the defined sales process to convert free members into revenue paying customers.
- Ensuring Call Disposition Comments are updated once the call is completed with all relevant details.
- Making required number of calls for following up with Enquiries which are not converted
- Updating the details of follow-up in the system
- Meeting daily Talktime Targets and Calls to be done.
- Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met.
- Appearing for periodic evaluations
- In case call needs to be escalated, noting details and forwarding it to the seniors
- Interfacing with walk-in customers (if assigned the task), explaining to them features of Shaadi.com/Centre and converting them to Premium Membership
- Maintaining all documentation that pertains to the above responsibilities
What you should have
- 1-3 years of relevant experience Sales or Telesales.
- Strong negotiation and consultative selling skills.
- Effective communication skills – verbal and written.
- Clear diction and clarity in speech.
- Languages required - Malayalam , Kannada , Urdu and Tamil
- Minimum Qualification HSC
Brownie Points
- Bachelor’s Degree.
- Fluency in Regional language.(Multilingual Skills preferred)
Ruby
Ruby on Rails (ROR)JavascriptIf you believe in “ First, solve the problem. Then, write the code. ”, we are looking for you.
- Atleast 4 - 6 years of experience working Ruby on Rails.
- Ability to manage a team.
- Very good at Analysis and Design.
- Passion to write good quality code.
- Able to work in a fast paced environment.
- Able to manage multiple tasks with changing priorities in a cross-functional environment
- Team player
- Ability to balance competing priorities.
- Excellent communication skills.
BoTree Technologies was incorporated in 2012 and since then we have constantly worked towards building a place to work which provides each member an opportunity to challenge herself and grow on a day to day basis.
We are hiring interns for the product growth role. This is an extensive research project and would require a hustler's attitude and out of the box thinking without much hand-holding.
Roles and responsibilities:
- Researching community sign-up questions for various community types
- Researching engagement techniques used by community managers in their respective communities.
- Researching platforms or standalone communities in peer-to-peer learning/upskilling space
- Working with the product team and ideating growth hacks to better the user onboarding and engagement on the LikeMinds platform.
The duration of the internship will be a minimum of 2 months and interns will be required to work from home 6 days a week.
Additional Perks:
- Letter of recommendation
- A full-time job offer to exceptional students.
- Fixed and variable stipend up to Rs 10,000/month based on your performance
- Networking opportunities across domains
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon