Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.
The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.
As a Customer Service Representative, you will be responsible for communicating with customers through various channels (email/chat/phone/social media reviews).
What you will do:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Actively listening to, promptly acknowledging and resolving customer inquiries and complaints
- Keeping records of customer interactions, transactions, comments and complaints
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process
- Keeping yourself updated on company products to effectively manage customer queries
Desired Candidate Profile
What you need to have:- Graduates/ MBA or equivalent
- 6 months to 3.5yrs of experience working in customer support roles
- Excellent verbal & written communication skills
- Willing to take ownership and grow
- Empathetic, organized, problem solver
- Active listener with the ability to stay calm when customer is stressed
- Open to work in shifts (rotational day and night shifts)
Subodh Popalwar
Software Engineer, Memorres
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Key Responsibilities
• Development of test documentation, test and deliver to agreed timelines, quality performance and customer service levels whilst minimising total cost of ownership.
- Develop and/or contribute to the development of Test Strategies, Test Plans, Test Readiness, and Test Report documentation.
- Experience in coordinating with various stakeholders teams within the project and working in an integrated test environment
• Hands-on experience working on cloud-based applications, and UI testing.
- Deploy proposed automation tools, techniques and methodologies to ensure solutions and applications are tested and verified to the highest quality.
- Design, implement and maintain the automated test cases, scripts and libraries. • Identify the modularity within a test case which can be separated as reusable logic.
- Assist other team members in using automated test cases for their testing, as per applicability. • Assist in analysing new opportunities for introducing and expanding automation imprint.
- Document the reusable components within automation frameworks.
- Identify process improvements and contribute to corporate testing standards and definition of best practices.
- Automate test methods or source off-the-shelf test equipment
- Apply emphasis on Customer Experience testing
- Perform ad hoc/exploratory testing methodically to ensure the system is working as expected by the end-user
- Provide technical guidance and coaching to peers as required
- Work with CI / CD framework and build test automation to help with various projects
- Create/Develop Test Cases from the project requirements and or use cases in discussion with Engineering
Candidate Profile:
You have:
- Experience in working with Selenium (Java or any other language) is MANDATORY.\
- Should have experience creating or maintaining a selenium-based framework.
- Should have worked in Agile methodology and derived modular test scripts from user stories and manual test cases.
- Should have experience with cross-browser testing using Selenium Grid.
- You should be able to develop automation scripts and perform debugging. Also, identify common functionality and creates re-usable scripts
- You should be able to execute automated test scripts (raise and manage defects)
- Experience with other Selenium language bindings such as Javascript or Python is an added advantage.
- Experience in handling a team
Awesome to have:
- Any experience working in Healthcare Technology Education and Experience:
- Computer Science graduate
- 1-3 years of experience in Selenium with Java
- Minimum of 7 years of experience in Testing
- Solid expertise in Linux and SQL DB (Oracle / MySql)
- Knowledge of DevOps tools like GitLab, Jenkins, Jira and X-Ray
- Work experience in CICD pipeline integration and environmental set-up.
- Identification & evaluation of Automation tools/frameworks.
Java
Spring BootAbout Rocketlane
https://rocketlane.com/">Rocketlane is a SaaS startup founded in April 2020 by https://www.linkedin.com/in/srikrishnang/">Srikrishnan Ganesan, https://www.linkedin.com/in/vignesh-girishankar/">Vignesh Girishankar, and https://www.linkedin.com/in/deepakbsub/">Deepak Balasubramanyam. Before Rocketlane, they built a successful in-app messaging startup that was acquired by Freshworks(NASDAQ: FRSH) in 2015.
Rocketlane launched in June 2021 and washttps://www.producthunt.com/posts/rocketlane"> #1 Product of the day on Product Hunt. It has a fast-growing, global customer base, including LinkSquares, AppCues, ContractPodAI, Chargebee, parcelLab, and many more.
Rapid early traction and customer love has catapulted Rocketlane to be recognized as a Leader in the G2 Category of Client Onboarding. Rocketlane has raised $21M in capital from global VCs such as 8VC, Nexus Venture Partners, Matrix Partners India, and super angels like Gokul Rajaram and Girish Mathrubootham.
Rocketlane offers a first-of-its-kind collaborative customer onboarding platform that enables businesses to onboard their customers better, faster, and smoother. It helps speed up revenue recognition and grow NRR for the vendor and enables faster time-to-value and a delightful customer onboarding experience.
What’s the opportunity?
Are you a backend developer looking to fast-track your learning and growth? Have you looked at world class products like Asana, Notion, or Airtable, and felt “I wish I were part of the early team that built these products”?
At Rocketlane, we’re a team that has previously built and rolled out globally successful SaaS products used by tens of thousands of customers. We’re laser focused on delivering a world class product again, and looking for an ambitious backend engineer to join our existing team of 9 engineers.
If it excites you to think of a fast-paced start-up environment, building something big from scratch, breaking down new problems, creating new APIs, working on performance issues, getting hands-on with devops initiatives, and showcasing demos of your work every Friday with a happy and passionate team, then this is the right opportunity for you.
Some of the tech problems you get to work-on as a backend engineer would be to build the backend for a modern spreadsheet experience from scratch, work on infra as code, write robust code that is fault tolerant, work on performant code that adheres to SLOs set by the organization.
About you:
- 3 - 7 years of experience
- Expertise in the following areas
- Java
- HTTP Protocol
- You’ve heard of or worked with some of the following tech stacks / products
- Spring
- PostgreSQL
- Redis
- Docker
- Message brokers
- GitHub
- These non-functional areas are familiar to you
- Performance
- Debugging
- Log management
Nice to have:
- Familiarity with AWS
What’s in it for me?
- Great opportunity: Rocketlane genuinely cares about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups.
- Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out thehttps://www.linkedin.com/feed/hashtag/?keywords=rocketlane_meet_the_team"> MTT(Meet The Team) videos on our LinkedIn.
- Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.
- Growth: You could easily and quickly transition into other sales roles you might like.
- Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.
- Monetary rewards and benefits: Competitive stipend, flexible leave policy, and more!
HTML/CSS
Javascript
Angular (2+)
AngularJS (1.x)- 2+ years of .NET/ASP.NET (Win Forms, MVC, .NET Core, WEB API, SQL server)
- 2+ years using GIT source code repository.
- 2+ years working on Agile/Scrum teams.
- 2+ years’ experience with SQL within SQL Server Environment.
- Fast learner, self-sufficient, proactive and can work with little guidance.
Immediate joiner would be highly Preferred.
Communication skill: Verbal and Written English communication must be very Good as this is direct Client facing role. Should understand and must be able to express the detail through email as well.
PHPJavascript
React.jsAngular (2+)AngularJS (1.x)Job Title: PHP (Laravel) Developer
Experience: 2 to 7 years
Skills:
PHP : Laravel, (MVC)
Database: MySQL
{(added Advantage)
Database : Mongo DB
Server Hosting : – AWS (Knowledge of EC2, S3, RDS & Route53)
Good to have experience in ReactJS, NodeJS, VueJS}
Communication skills: Must have good in communication
.
Requirements:
Understanding of MVC design patterns
Basic understanding of front-end technologies, such as JavaScript, HTML5, and
CSS3
Knowledge of object oriented PHP programming
In-depth knowledge of object-oriented PHP 7.x and Laravel 5/6+ PHP Framework
Experience with MVC, Entity Framework, Web form, Web API and business layer
and
front-end technologies
Creating database schema that represent and support business processes
Familiarity with SQL/NoSQL databases and their declarative query languages
In-depth knowledge of Git,Bitbucket and related pipeline for Continues integration
and
Continues deployment
Creative and efficient problem solving capability
Understanding of Agile development process
Developing rich and complex web applications in an efficient manner so that the
applications let the user interact with the site or application smoothly.
Ability to understand technical documents like SRS, Design Document & Wireframes.
Personal Specifications –
- Proficiency in written and spoken English(must)
- Understanding of project development methodologies like Agile is preferred.
- Understand team development/Source code control
NodeJS (Node.js)React.jsAngular (2+)AngularJS (1.x)
MongoDBWe are looking for Full Stack Developer.
Experience - 2 to 5 years
Location - Ahmedabad
5 Days working
Required Skills:
- Should have strong hands on experience in Node.js, React.js & Angular.js.
- Deep understanding of object - oriented JavaScript and design principles and standards, and has a solid programming background
- Experience handling different browser capabilities
- Hands - on experience in UI optimization best practice implementations
- Demonstrated ability to accurately estimate and scope development work
- Good analytical and problem - solving skills
- Communication skills are imperative both in written and in verbal form
- Excellent organizational and coordination skills
About Debox:
Debox is a business solutions firm that focuses on problem-solving through the use of data, logical reasoning and people-centred approach. We have a stellar record of delivering high-impact projects that have helped scale many startups, family-managed businesses and midsize corporates.
From redesigning and successful deployment of the Pan India Supply Chain process for Nippo Batteries to designing and developing InRadius - India's first true hyperlocal Job and Talent search platform, Debox has come a long way in solving business and real-life problems through their logical reasoning and innovative thinking.
Role: Associate Consultant – Business and Management Consulting
Location: Thane (Mumbai), this role requires travel to client sites on an ongoing basis
Work Experience: 2 Years (Freshers with Master or Equivalent degree will be considered for Management Trainee program)
Qualification: Masters or equivalent with a minimum of 2-3 years prior experience in Business Operation Management or Consulting profile
Job Description:
- Continuous Research and understanding of prospective and current clients business and industry
- Competitor Benchmarking in terms of practices, processes, and policies
- Business process understanding, evaluation, and identifying areas of improvements
- Design and deployment of new initiatives along with the implementation plan (timelines, expected outcome and measurement of success)
- Work along with existing and new members in the client team for ground-level execution
- Set KPI's and tracking mechanisms/systems for performance tracking and timely course corrections
- Ensure regular follow-ups to ensure deployment timeline achievement
- Stay updated with best practices, tools and technology that can improve engagement/project outcome
Required Skills:
- Strong in market, industry and competitive research and benchmarking
- Ability to manage and analyse a large set of data and create relevant insights
- Ability to adapt and understand multiple industries and business models within a short time frame
- Ability to tackle complex business situations and problems and give solutions
- Excellent communication and presentation skills, able to concise the communication and presentation to CXOs and Founders
- Understand key business parameters and impact areas and ensure work done has direct or indirect value addition to key parameters
Good knowledge in AutoCAD 2D and basic 3D .
Good knowledge in 2D plan, sectional drawings, Isometric &
perspective views.
Good Knowledge in MS Office( Word,excel and power point)
Good communication skills
Good Knowledge in Basic Electrical
Responsibilities
Design of electrical products and components to meet product
specifications.
Preparation of design drawings and installation drawings in
Autocad to meet client requirements.
Develop new drawings from hand sketches.
Customer interaction and understanding their requirement
Preparation customer documents
Presenting the design to the Customer.
Preparation of Bill of Materials
Understanding relevant codes and Standards
Exp : 4years - 7years
Location : https://www.linkedin.com/feed/hashtag/?keywords=gurugram&;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6988689322099015680">#Gurugram, Haryana.
Notice period : https://www.linkedin.com/feed/hashtag/?keywords=immediate&;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6988689322099015680">#immediate / within 15day joiners only
EXPERIENCE
• The individual should expertise in Manual Testing, Automation Testing, Database Testing with at least 4+ years of experience
• The individual should have strong Automation Experience on multiple application platforms, such as Front End(UI),Backend(Webservices/API) and Mobile(Android & iOS)
• Setting up, Design, Develop and Maintaining Automation Frameworks from Scratch as an individual contributor.
• Excellent Designing and Programming skills using any language, such as Java, Python
• Strong command on Automation Tools like Selenium, Rest Assured and Appium
• Excellent working experience on Automation Frameworks like Hybrid Framework along with Design patterns like Page Object Model
• To validate API and DB data elements, SQL queries should be good.
• Understanding project documents, customer demands and product objectives and achieve using Automation
• Should be responsible for managing quality on the production release Researching Testing tools, methodologies, trends and upgrading existing practices and processes.
SKILLS
• Strong experience of tools like Selenium / Appium used for Web and Mobile automation
• Hands on experience on Backend / API automation using Rest-assured.
• Should be familiar with BDD/TDD methodologies
• Experience in CI / CD tools like Jenkins to achieve Continuous Integration in Automation
• Should have strong experience with programming languages JAVA / Python
• Should be familiar with JavaScript
• Responsible for creating performance and load tests and report on performance impact for every release using tools like K6/JMeter
• The individual should have a strong understanding of SDLC and STLC processes
• Willingness to work in a fast-paced and changing environment.
• Experience with Atlassian’s JIRA/Confluence tools
• Experience in a start-up or Product based companies.
• Fintech domain experience is a plus.
AngularJS (1.x)Angular (2+)We are looking to hire an experienced AngularJs developer to join our dynamic team. You will be responsible for creating a top-level coding base using Angular best practices. Your role will require you to implement an exciting and streamlined user experience in the form of a Java-based desktop and mobile web app.
To ensure success as an angularJS developer, you should have extensive knowledge of theoretical software engineering, be proficient in JavaScript, HTML, and CSS, and have excellent project management skills. Ultimately, a top-class AngularJs developer can design and build a streamlined application to company specifications that perfectly meet the needs of the user.
AngularJS Developer Responsibilities
- Designing and developing user interfaces using angularJS best practices.
- Adapting interface for modern internet applications using the latest front-end technologies.
- Writing JavaScript, CSS, and HTML.
- Developing product analysis tasks.
- Making complex technical and design decisions for AngularJS projects.
- Developing application codes and unit tests in AngularJS
- Conducting performance tests.
- Consulting with the design team.
- Ensuring high performance of applications and providing support.
AngularJS Developer Skills
- Experience with Angular 1.x.
- Bachelor’s degree in computer science, computer engineering, or similar.
- Previous work experience as an angularJS developer.
- Proficient in CSS, HTML, and writing cross-browser compatible code.
- Knowledge of JavaScript MV-VM/MVC frameworks including AngularJS.
- Proven experience implementing front-end and back-end JavaScript applications.
- Critical thinker and good problem-solver.
- Understanding of RESTful APIs/GraphQL, HTML/CSS, ES6 (variables and scoping, array methods), code versioning tools like GIT, SVN, etc., popular frontend development tools,
- Excellent troubleshooting skills.
- Excellent communication skills.
- Good project management skills.
Good to have
- Experience with React native and node.js is a plus.
- Experience CI/CD tools and pipeline
- DevOps, Performance testing frameworks like Mocha, Node + NPM.
- Experience on cloud platforms like AWS, GCP, Azure
Amazon Web Services (AWS)HTML/CSS
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Software Engineer, Memorres