Roles and Responsibilities
- Manage large amounts of inbound calls/emails/chats in a timely manner
- Follow communication scripts/templates when handling different topics
- Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
- Keep records of all conversations in our contact centre database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
Requirements:
- Graduate / Post- Graduate with 0-6 Months experience in a customer support role
- Exceptional active listening, verbal and written communication skills
- Proficiency with computers, especially with CRM software, and good typing skills.
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Ability to work remotely with minimal supervision
About Lystloc
Lystloc is a simple and user-friendly real-time location-based field employee tracking application that is primarily used to monitor the daily tasks and activities of on-field employees. The Lystloc app is completely used for tracking location-based information, on-site attendance, work management, data analysis, and so on.
Lystloc was built entirely on cutting-edge and API-integrated technologies to provide speed, scalability, security, and cost-effectiveness. Strong and technically powerful data insights are available for deriving reports for management purposes.
Similar jobs
Job Description
Job Purpose
We work in the latest technology, and our foundations are data structures, algorithms, strong logical reasoning, and mathematics. We are looking for very strong engineers who love coding, optimizing, and making sure their code is the most efficient possible.
You will be involved with hardcore development. If you are an assembler of code or packages from different places to build something, you may not find our team to be the right fit.
You must be someone who can build anything from the ground up. Programming language should not be any barrier for you, as you should be able to pick up any programming language or underlying technology within a week.
Key Areas of Responsibility
Core development. Ready to participate in designing, brainstorming, and development process. You must give sleepless nights to meet deadlines whenever required.
Desired Candidate Profile
Essential Skills
- Reliable, Accountable and Trustworthy
- Ability to understand software requirements based on a wireframe/program specification
- Familiarity with GoLang / PHP / Python / Java / C / C++ / Linux Shell and Scripting / HTML / CSS / JS / Node.js is a plus
- Effective communication skills to ensure smooth coordination of tasks with Team Leader
- Knowledge of MongoDB, MySQL, and PL/SQL is a plus
- Familiarity with ML, TensorFlow, and Keras is a plus
- Knowledge of web servers such as Apache, NGNIX, and the HTTP protocol is plus
- Knowledge of multi-process, threads, memory, and filesystem on Linux is desirable
To consider you for current opening, please make sure to understand the following question and solve it. A simple program in any programing language would do. If you are not able to solve this, then please do not apply.
Write a function foo(x) where foo(foo(x)) = -x (assume x to be an integer, and foo(x) has to be always real), any programming language would do. Before submitting the answers, plz verify that the output of foo(foo(10)) should be -10 and foo(foo(-10)) should be 10.
.
Hello,
I am Prashant, Business Head at Jal Electricals
We “Jal Electricals” are famous and leading Supplier, Importer and Distributor with Digital Door Lock product lines, I need a professional Digital Marketing Agent to optimize and run extensive FB ads who know how to create profitable campaigns.
The audience and target are developed countries. There are many high-rise apartment buildings where it is easiest for us to bring this Digital Door Lock product closer to them
Our daily budget ranges from $500 to $900, and we can spend up to $200,000 per month as this is a large amount that we allocate for a single advertising campaign. Therefore, we need to ensure that the marketer has thoroughly researched the project before starting the implementation.
My product needs a marketing campaign to increase sales, so I would like to hire a Facebook advertising company with high expertise and experience in this field.
I would like to hire a Digital Marketer with experience in advertising to run Facebook ad campaigns for our business.
- Conduct competitive analyses of other websites that operate in the same space
- Prepare customer analyses based on our target demographic and initial transactions
- Participate in creating a content development strategy
- Coordinate with UI design team on issues like navigation, page routing, product page design and more
- Track usability goals and prepare reports for senior management
- Develop mockups for our development and design team
- Conduct usability tests on each independent type of page on the website and create a report showcasing your findings
- Dynamics 365 NAV/Business Central technical development experience.
- AL, C/AL coding experience, basics of .NET development
- RDLC reports development.
- Knowledge of Power BI will be nice to have.
- Basic understanding of Web Services/SOAP/ODATA and other protocols. Able to perform simple integrations if needed.
- Working knowledge of Business Central web services and data integrations
- Minimum of 1-year experience configuring, developing, and delivering Microsoft Dynamics NAV or Business Central software
About Kloud9:
Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.
Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.
At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.
Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.
We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.
What we are looking for:
● 3+ years’ experience developing Big Data & Analytic solutions
● Experience building data lake solutions leveraging Google Data Products (e.g. Dataproc, AI Building Blocks, Looker, Cloud Data Fusion, Dataprep, etc.), Hive, Spark
● Experience with relational SQL/No SQL
● Experience with Spark (Scala/Python/Java) and Kafka
● Work experience with using Databricks (Data Engineering and Delta Lake components)
● Experience with source control tools such as GitHub and related dev process
● Experience with workflow scheduling tools such as Airflow
● In-depth knowledge of any scalable cloud vendor(GCP preferred)
● Has a passion for data solutions
● Strong understanding of data structures and algorithms
● Strong understanding of solution and technical design
● Has a strong problem solving and analytical mindset
● Experience working with Agile Teams.
● Able to influence and communicate effectively, both verbally and written, with team members and business stakeholders
● Able to quickly pick up new programming languages, technologies, and frameworks
● Bachelor’s Degree in computer science
Why Explore a Career at Kloud9:
With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers!
· Enter the data in the system.
· Get the necessary approval then prepare and send the Order Acceptance to the customer.
· Prepare and send the Performa invoice.
· Ensure the adequacy of sales-related equipment or material.
· Monitor the team’s progress, identify shortcomings, and propose improvements.
· Sort and store all financial and non-financial data in electronic form and present reports.
· Reporting daily, and monthly progress reports to the concerned reporting authority.
Desired Candidate Profile
- A team focus with strong collaboration and communication skills
- Exceptional ability to quickly grasp high-level business goals, derive requirements, and translate them into effective technical solutions
- Exceptional object-oriented thinking, design and programming skills (Java 8 or 11)
- Expertise with the following technologies : Data Structures, Design Patterns ,Code Versioning Tools(Github/bitbucket/..), XML, JSON, Spring Batch Restful, Spring Cloud, Grafana(Knowledge/Experience), Kafka, Spring Boot, Microservices, DB/NoSQL, Docker, Kubernetes, AWS/GCP, Architecture design (Patterns) Agile, JIRA.
- Penchant toward self-motivation and continuous improvement; these words should describe you: dedicated, energetic, curious, conscientious, and flexible.
Job Description:
- .Develop and maintain the backend for a web platform in the Fin-tech Industry domain.
- Create testing framework for all business use cases Maintain Deploy builds
Requirements:
Benefits:
What you will do:
- Acting as a SPOC for all issues related to partners banks/payment gateways empaneled and following up with them for day-to-day operational concerns
- Relationship management with existing as well as newly onboarded partners
- Designing of processes and preparing SOPs for the same
- Accountable for identifying process gaps, mitigate and fix the same via process automation
- Defining KPIs for the process and tracking/reporting mechanism for the same
- Defining the quality/evaluation process for delivery of the KPIs
- Mentoring your team members, finding ways to increase the quality, efficacy of processes and implementing best practices across all levels
- Reconciling monthly data and reporting it to respective stakeholders
- Data analysis for understanding the trend and defining process changes/improvements
- Recruiting, training and supervising executives driving the process
- Driving the organization’s processes by remaining legally compliant
- Ensuring all operations are carried on in an appropriate, cost-effective manner
Desired Candidate Profile
What you must have:
- B.E./B.Tech and MBA from premier college
- Relevant work experience of 4-6 years
- Experience of working with fintech companies or any BFSI
- Excellent verbal and written communication skills
- Knowledge of industry, technology, product trends, latest technologies in the field would be preferred
- Outstanding organizational skills
- Expertise in MS Excel, Word and PowerPoint
- Skills required:
- Bias for action: Run pilots and then evaluate/course-correct to scale or reject
- Highly analytical: Trust data to take decisions; have the ability to slice and dice data
- Extreme ownership: Take responsibility for all the good and bad campaigns with a focus on improvement
- Radical candor: Ability to speak your mind respectfully with fearless conviction
- Self-driven: Demonstrate a positive, can-do attitude
- Excellent problem-solving skills with deep attention to detail
scraping , and problem skills