Roles and Responsibilities
- Manage large amounts of inbound calls/emails/chats in a timely manner
- Follow communication scripts/templates when handling different topics
- Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
- Keep records of all conversations in our contact centre database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
Requirements:
- Graduate / Post- Graduate with 0-6 Months experience in a customer support role
- Exceptional active listening, verbal and written communication skills
- Proficiency with computers, especially with CRM software, and good typing skills.
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Ability to work remotely with minimal supervision
About Lystloc
About
Lystloc is a simple and user-friendly real-time location-based field employee tracking application that is primarily used to monitor the daily tasks and activities of on-field employees. The Lystloc app is completely used for tracking location-based information, on-site attendance, work management, data analysis, and so on.
Lystloc was built entirely on cutting-edge and API-integrated technologies to provide speed, scalability, security, and cost-effectiveness. Strong and technically powerful data insights are available for deriving reports for management purposes.
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At Eccentric Engine, we are privileged to co-build Metaverse with some of the best minds of our time. Since 2016, we have been engaged in the Virtualization of Automotive Retail. We have helped leading Automotive Brands in the World optimize the power of Virtual Interactions.
We are looking for Software Developers having hands-on experience in Angular/React and Node.js development.
What you’ll do
· Participation in development, design, architecture, and code review on a hands-on basis
· Employ scrum agile development ideas and processes.
· Maintain constant communication with stakeholders to ensure product quality and timely delivery.
· Maintain technical and quality standards throughout the software development lifecycle.
· Examine and evaluate the efficacy of existing applications, and devise strategies to improve the systems in place.
· Identify and promote avenues for team growth and improvement.
· Document and test the finished task required to confirm its quality.
What we seek
· Developer with 2 - 6 years of experience in JavaScript and relative Frameworks.
· Strong knowledge of the Angular or React and Node.js for creating end to end deliveries.
· Deep understanding in Next.js and Ionic Framework is Plus point.
· Understanding the nature of asynchronous programming, as well as its peculiarities and workarounds.
· Good Understanding in version control systems (GIT).
· Knowledge of JIRA is plus point.
· Excellent written and vocal communication abilities.
Key Responsibilities:
· Full Stack Development: Design, develop, and maintain web applications from front-end to back-end, ensuring responsiveness and efficiency.
· Front-End Development: Create user-friendly interfaces using HTML, CSS, JavaScript, and modern front-end frameworks (e.g., React, Angular).
· Back-End Development: Develop server-side logic, manage databases, and integrate APIs using technologies such as Node.js, Python, Nest JS.
· Database Management: Design and optimize database schemas, and ensure efficient data storage and retrieval using SQL and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB).
· API Development & Integration: Build and consume RESTful APIs, ensuring seamless integration between different services and applications.
· Code Quality & Best Practices: Write clean, maintainable, and efficient code, adhering to industry best practices and standards.
· Testing & Debugging: Conduct unit tests, integration tests, and troubleshoot issues to ensure software reliability and performance.
· Collaboration: Work closely with product managers, designers, and other developers to define project requirements and deliver robust solutions.
· Continuous Improvement: Stay up-to-date with the latest industry trends, tools, and technologies, and continuously seek ways to improve development processes.
Technical Skills:
· Front-End: Proficiency in HTML, CSS, JavaScript, and modern frameworks (React, Angular).
· Back-End: Experience with server-side languages and frameworks (Node.js, Python, Nest JS).
· Database: Strong knowledge of SQL and NoSQL databases (MySQL, PostgreSQL, MongoDB).
· APIs: Experience in building and consuming RESTful APIs.
· Version Control: Proficiency with Git and version control systems.
· DevOps: Familiarity with CI/CD pipelines and cloud platforms (AWS, Azure, GCP) is a plus.
· Testing: Experience with unit testing, integration testing, and debugging tools.
Soft Skills:
· Strong problem-solving abilities and attention to detail.
· Excellent communication and teamwork skills.
· Ability to work in a fast-paced, agile environment.
· Strong organizational and time management skills.
Experience: 6-8 years
Must have
- Minimum 5 years of Testing experience , with at least 3 years of Test Automation
- “Automation first” attitude.
- Strong sense of accountability and ownership.
- Good team player and communicator with a flexible, customer-driven attitude.
- Agile / Lean attitude and mindset.
- Believe in daily improvement, easily adapt to change and have fun while doing it.
- Work well independently and within a team.
- Knowledgeable about different Software Delivery Lifecycles.
- At least 1 year experience in using at least one tool for:
- Test automation tools: Selenium Web driver, Postman, RestApi Automation
- Non-functional testing: JMeter, HP LoadRunner
- BDD: Cucumber, Specflow
- Scripting/ programming languages: C# (mandatory),JavaScript,Java
- CI/CD: TFS, Bamboo
- GIT: GitLab, Bitbucket
- Deployment tool: Octopus
- At least 1 year proven experience of agile testing in Scrum/Kanban, under BDD.
- Good knowledge of testing aspects (both manual and automated), test data generation and management, reporting.
For this hire, we’re looking for a Senior Software Engineer who is independently able to architect and build an entire on-demand service platform from scratch. This would require knowledge of and proven experience in Backend (Golang, Python, C/C++, Java, Ruby), Web Frontend (React, Angular, Next, Vue), APIs (nodeJS), Cloud (AWS, GCP) and Database (RDBMS like Postgres and NoSQL)
Basic qualifications:
- Bachelor's or Master’s degree in Computer Science or related field
- 5+ years of relevant work experience
- Prior experience of having built or been involved in building an on-demand service platform from scratch (think Uber, Ola, Swiggy, Dunzo, etc.)
Roles and Responsibilities:
- Guide complex projects autonomously, from technical design to launch
- Write high-quality code (i.e., reliable, readable, efficient, testable), provides quality code reviews, and creates comprehensive tests and quality documentation using software engineering principles. This includes knowledge of data structures, algorithms, programming and associated programming languages and frameworks, and major phases/activities of the software research and development life cycle (e.g., requirements, design, build, experiment, test, debug, deploy, monitor).
- Conduct code reviews and provide feedback to other developers
- Participate in architectural and design discussions, and contribute to the development of software engineering practices and standards
- Stay up-to-date with emerging trends and technologies in software development, and identify opportunities to apply them in our products
Requirements:
- Experience with front-end frameworks such as React.js, Vue.js, Next.js or Angular, and back-end frameworks such as Golang, Java, Javascript, Python Node.js, Ruby
- Experience with cloud-based technologies such as AWS, Azure, or Google Cloud Platform
- Experience with agile development methodologies, continuous integration and delivery, and DevOps practices
- Familiarity with architecture styles/APIs (REST, RPC, etc.)
- Experience creating and implementing well-tested, scalable, performant micro-services and other distributed systems
- Passion for building high-quality software that solves real-world problems
- Ability to learn quickly on the go. We’re looking for software engineers who thrive while learning new technologies and don’t believe in one-size-fits-all solutions. You should be able to easily adapt to meet the needs of our massive growth and rapidly evolving business environment
If You've Got These Skills, Even Better -
- Experience in a technical leadership role leading project teams and setting technical direction
- Experience working in a complex, matrixed organization juggling multiple dynamic projects
- You will play a key strategic and consultative role in developing, delivering and maintaining digital ad tech products
- Work as part of the engineering and product teams to develop complex platforms and systems that are scalable to millions of users - Result-oriented full-stack development for world-class products with high degree of performance and quality
- Developers in our teams are also adept at formulating product strategies, research best practices, bring in expertise and mentor younger talent and drive the organization’s goals higher with a self-starter attitude
- Strong sense of commitment, problem-solving, professional ethics and willingness to learn new things are a standard requirement for all our openings
Education: BBA/MBA Marketing only.
Exp: Fresher to 2 Yrs.
Skills: Market Research, Market Analysis, Good understanding of geography, A Good sense of humor, Learning attitude, and Logical thinking.
JD:
Lead Generation
Email marketing
Cold calling
Daily follow-ups
Online/ offline meetings arrangement
Service/ Product explain
Proposal sending
Price Negotiation
Close the Deal
- Conducting ongoing market research to align the industry requirements with the learner’s skill gaps, learning needs and understanding the employability gap among the target segment
- Guiding learning programs and outcomes through the lens of learner’s profile and behavior
- Conducting research and recommendation processes to build a robust outcome-based learning architecture
- Curating indicators, tools and tests that map the learning outcomes in the learning journey and beyond
- Collaborating with cross-functional team members to ensure implementation of learning outcomes processes and systems
- Analyzing ongoing student learning performance to validate the robustness of the learning methodology
- Creating detailed insights for the content team to continually improve program curriculum through learning outcomes analysis
What you need to have:
- Masters in Liberal Arts or related field and some prior experience in research and research methodologies
- More than 3-4 years of progressive experience working in the education sector with some exposure to training development, pedagogy or research in the education sector
- Knowledge of approaches, systems and processes in education (secondary or higher), including tech-enabled learning
- Understanding of innovative pedagogies more specifically pedagogy of adult learning that enhances learning outcomes among students including pedagogical planning
- Good hand in formative and summative assessment tools and techniques including assessment integrated lesson plan modules
- System 2 thinker (as Kahneman describes)
- Ability to think in the lines of structure, system and scale
Looking to fill 100+ positions with an MNC client.
Location: Bangalore
Experience: 3-5 years
Need Immediate to 15 days joinees
Initial 6 months will be payroll under the MNC's vendor after which it will be permanent with them (C2H)
Skills:
- Java, Selenium, Strong communication skills
- Need candidates who can join in 15 days or less
Who can work from office
B.Tech/Diploma (Civil/Mechanical/EEE/ECE)