Techical Customer Support

Job Description :

Handle Customer queries & Outbound/Inbound Calls with a team

-Convert the lead to prospect & pass it on to Sales.

-Daily updating of leads on the CRM.

Assisted buying experience at the site.

-Energetic, self-motivated, able to work independently under pressure.

-Fluent in English , Marathi , Hindi communication.

Requirements

* Minimum 1-2 years experience in Tele calling & Lead generation in real estate

* Females only need apply

* Able to initiate friendly cold calls with potential clients

* Interact with new clients efficiently and with ease through tele-calls

* Aggressive about working in sales profile with assured incentive on arranging client meetings

* Efficient in understanding the Client requirements and entering the info in CRM

* Regular follow up with customers to maintain a healthy client relationship 

* Be ready to do field visit with client to close a deal

Desired Profile:

* You should be a Female with Good communication, persuasive with excellent speaking skills - Hindi & English

* Dynamic, aggressive, result oriented and self-starter

* Not hesitant to start cold conversations with new people

We are looking for a Content writer a technical content writer responsible for creating high-quality content that effectively communicates complex technical information to a variety of audiences.

This role requires a deep understanding of technical concepts, excellent writing skills, and the ability to translate technical jargon into plain language that is easily understood by non-technical audiences.

Key responsibilities of a technical content writer include:

·        Research technical topics and stay up-to-date with industry trends and developments.

·        Developing a deep understanding of the target audience and creating content that speaks to their needs and interests.

·        Creating original content, such as blog posts, whitepapers, case studies, and technical documentation.

·        Collaborating with subject matter experts to ensure the accuracy and relevance of content.

·        Editing and proofreading content to ensure clarity, accuracy, and consistency.

·        Optimizing content for search engines and ensuring that it adheres to best practices for SEO.

·        Managing content calendars and ensuring that deadlines are met.

·        Analyzing the performance of content and making data-driven decisions to improve content effectiveness.

·        Communicating complex technical concepts clearly, concisely, and engagingly.

·        Staying up-to-date with the latest content creation tools and technologies.

Qualifications:

·         Bachelor's degree in a relevant field, such as technical writing, computer science, or engineering.

Experience:

·        Proven 2-3 years of experience as a technical writer or similar role

·        Experience with content management systems and other content creation tools.

·        Experience in a technical writing or content creation role is preferred.

Skills:

·        Strong writing and editing skills, with the ability to write clear, concise, and engaging content.

·        Excellent research skills and the ability to learn new technical concepts quickly.

·        Knowledge of SEO best practices and the ability to optimize content for search engines.

·        Familiarity with programming languages and software development methodologies.

·        Attention to detail and a commitment to producing high-quality content.

·        Strong communication and collaboration skills.

·        Ability to work independently and manage multiple projects simultaneously.

• Excellent LSI-based content writing, editing, and proofreading skills.
• Ability to work independently and manage multiple projects simultaneously.
• Strong attention to detail and ability to adhere to tight deadlines.
• Familiarity with SEO, digital marketing strategies, WEB 3.0, WEB 2.0, brand storytelling, SEO friendly website consulting.

   Company Benefits

·        PF,ESI.

·        Fun Friday.

·        Team Lunch.

·        Birthday Celebration.

·        Annual Party.

·        RNR Program.

·        Joining Bonus for immediate joiners.

About-

We are building a global content marketplace that brings companies and content creators together to scale up content creation processes across 50+ content verticals and 150+ industries. Over the past 2.5 years, we’ve worked with companies like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Paisabazaar, IndiGo Airlines, Apollo Hospitals, Infoedge, Times Group, Digit, BookMyShow, UpGrad, Yulu, YourStory, and 350+ other brands.

We are creating high-quality remote talent workforces across Content Writers, Graphic Designers, Video Makers, Content Strategists, Audio Artists, and eventually aim to cover each and every creative professional involved in the marketing domain. Imagine us being able to build virtual marketing teams for any company globally, by providing them a product that solves for content operations and gives the customer the ability to strategize, create, distribute and manage all their content projects at one place. At the same time, they have the ability to be able to extend their team by being matched with high-quality creators from our talent marketplace for different projects that they have. It isn’t long before content becomes so fundamental to individuals and brands alike, that there is a need for buying and selling content on-demand. We want to be that force of change!

Responsibilities: -

• We are looking for solid senior back-end developers who are well-versed with NodeJs.
• The tech stack on the back end side - MySQL, Postgres, Redis, Node, TypeScript, Express, Knex.
• We are looking at folks who have a minimum of 6-7 years of experience in back-end development and have been strong experience.
• The mindset is very different and we are looking for folks who have evolved fast in terms of skills and in terms of working on their own projects.

Responsibilities:

• Supporting system design, development, and maintenance
• Taking responsibility for personal technical quality standards within the team
• Assisting in defining structured practices, especially in source code management, building, and deployment
• Optimizing applications for maximum speed and scalability
• Taking initiatives to build better and faster solutions to the problems of scale

Requirements:

• Experience with NodeJS for at least 3-5 years
• Experience with technologies such as Docker, Kubernetes, and AWS
• Experience with other programming languages such as Go, Python, and Java
• Experience being in a leadership/ mentorship position for 2-3 years
• Should have built systems that have scaled to at least ten thousand users
• Should have an open mind to learn and experiment with new technologies as our needs change

Job Description:

MySQL - DBA L3 Support

# 7 -10  years of experience in MySQL, handled multiple versions & flavors of MySQL servers both for standalone & enterprise version, Data center and VM/Cloud setup.

# Strong database Configuration and troubleshooting / problem solving skills.

# Strong knowledge of database backup and recovery concepts and practices.

# Enabling disabling scheduled Jobs on MySQL Server

# Work with Dev and DevOps engineers to ensure that all needed data is gathered and provided to them for any performance issues

# Experience in managing both on-prem DB as well as VM / cloud based DBs

# Maintenance of backups (perform backups, monitor backup, report obsolete backups)

# Maintenance of user access (creating user accounts, dropping user accounts, granting privileges)

# Maintenance of log and trace files (remove, initialize, archive them)

# Knowledge on SQL scripts

# Managing Database administration includes Daily health checks, Database tuning, Query optimization & Backup & Replication

# Experience in alert configurations using existing alerting tools or scripts

Simform is a fast-growing software services company mainly serving and having a presence in North America. Simform has built a solid work culture that is focused on learning, growth, and work-life balance. Simform is well-known for its very good work culture and loved by employees.

Please read more about the company and work culture here : https://www.simform.com/careers/

Job Description :

Summary : Major focus will be the development of server-side logic to ensure high performance and responsiveness to requests received from front-end. Deployment on the production server.

Responsibilities :

- Understanding the project requirement and coding the programs efficiently to meet the client's requirements to the closest proximity.

- Optimise output to run smoothly on multiple delivery platforms.

- Design and implement low-latency, high-availability, and performant applications.

- Integration of user interface elements developed by front-end developers with server-side logic.

- Integration of multiple data sources and databases into one system.

- Integration of data storage and third-party library/package into the application.

- Create or integrate any such thing manually if not available on standard package list.

- Create the best fitted and scalable database schema for particular business logic.

- Should be hands-on in reading large volumes of data from the database, or over HTTP(S)/WebSockets.

- Ensure programs and applications are bug-free and run smoothly.

Skills And Qualifications :

- Familiarity with Python web stacks and In-depth knowledge of different frameworks (Django, Flask, etc.)

- Understanding different types of Object Relational Mappers.

- Ability to work on multiple API integrations, and write modular reusable code.

- Understanding of the threading limitations of Python, and multi-process architecture

- Good knowledge of a server-side templating language.

- Basic understanding of front-end frameworks such as Angular, ReactJs, VueJs and technologies such as JavaScript, HTML5, and CSS3

- Knowledge of user authentication and authorisation between multiple systems, servers, and environments

- Understanding of fundamental design principles behind a scalable application

- Familiarity with object event-driven programming in Python

- Strong unit test and debugging skills

- Proficient understanding of code versioning tools, such as Git, Mercurial or SVN.

• 20% - Design the user flows and mockups basis the product requirements, which would be defined by the founders and shared as inputs by the early users. Key features we are planning to build in the coming months: Forms and Social posting.
• 50% - Design the UI mockups based on the user flows defined above to clearly illustrate the design and functionality of the product. 
• 30% - Create industry and scenario-specific templates that can be readily used by users who are coming on the platform.
• Other short-term responsibilities: Create email and web designs for clients, as part of the product and services business.