
Roles and Responsibilities
- Manage large amounts of inbound calls/emails/chats in a timely manner
- Follow communication scripts/templates when handling different topics
- Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
- Keep records of all conversations in our contact centre database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
Requirements:
- Graduate / Post- Graduate with 0-6 Months experience in a customer support role
- Exceptional active listening, verbal and written communication skills
- Proficiency with computers, especially with CRM software, and good typing skills.
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Ability to work remotely with minimal supervision

About Lystloc
About
Lystloc is a simple and user-friendly real-time location-based field employee tracking application that is primarily used to monitor the daily tasks and activities of on-field employees. The Lystloc app is completely used for tracking location-based information, on-site attendance, work management, data analysis, and so on.
Lystloc was built entirely on cutting-edge and API-integrated technologies to provide speed, scalability, security, and cost-effectiveness. Strong and technically powerful data insights are available for deriving reports for management purposes.
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MemoNeet, a leading Edtech Startup with over 900K+ downloads for NEET exam preparation about to reach Million Users, is on a mission to empower students through innovative technology. We are seeking a skilled and dedicated full-time Accountant with expertise in accountanting with high aptitude also who will understand our business model..
Job title: Content Writing-Head
Work Location: Gurgaon
Reports to: CEO
Role Overview:
As The Head of Content Writing, you will play a pivotal role in shaping and executing our content strategy. This position requires a seasoned content professional with a strong editorial background, exceptional leadership skills, and a passion for creating high-impact content. The ideal candidate will lead a team of content writers and collaborate with cross-functional teams to deliver content that engages, educates, and inspires our target audience.
Roles and Responsibilities:
1. Develop and lead the content strategy, ensuring alignment with the company's brand, goals, and target audience.
2. Manage and mentor a team of content writers, setting clear expectations, providing feedback, and fostering a culture of creativity and excellence.
3. Ensure all content produced is of high quality, adheres to brand guidelines, and aligns with the company's messaging and tone.
4. Lead the creation of various types of content, including blog posts, articles, whitepapers, eBooks, and more, ensuring they meet the standards for accuracy, clarity, and creativity.
5. Work closely with other departments, including marketing, design, and product, to gather insights and ensure content aligns with overall business objectives and strategies.
6. Collaborate with the SEO team to incorporate best practices into content creation, improving search engine visibility and driving organic traffic.
7. Use analytics tools to measure the performance of content, providing insights and recommendations for continuous improvement.
8. Keep abreast of industry trends, content marketing best practices, and emerging technologies to ensure our content remains relevant and competitive.
Education and/or Work Experience Requirements:
• Bachelor's degree in English, Journalism, Communications, or a related field. Master's degree is a plus.
• 7+ years of experience in content writing, with a focus on leadership roles.
• Proven track record of developing and executing successful content strategies.
• Strong editorial skills with a keen eye for detail and storytelling.
• Excellent leadership and team management skills.
• Ability to collaborate effectively with cross-functional teams.
• Familiarity with SEO best practices and content optimization.
• Outstanding written and verbal communication skills.
Key skills expected:
- WordPress Plugin Development
- WordPress Custom Theme Development
- HTML + CSS
- Core PHP
- MySQL
Job description:
- Extensive knowledge and experience of custom WordPress development using JavaScript and PHP frameworks.
- Experience and ability to build WordPress plugins from detailed briefs and mock ups using best practices, clean reusable and expandable code.
- Experience in using cPanel and deployment
- Development and Maintenance of high-traffic WordPress and WooCommerce based websites
- Developing front-end websites and applications using HTML, CSS, Javascript, jQuery, PHP
- Basic knowledge of JavaScript, JQuery, theme and color combination for websites.
- Good communication and interaction skills.
1. Provide inspired leadership for the organization
2. Make important policy, planning, and strategy decisions
3. Develop, implement, and review operational policies and procedures
4. Assist the HR department with recruiting when necessary
5. Help promote a company culture that encourages top performance and high morale
6. Oversee budgeting, reporting, planning, and auditing
7. Work with senior stakeholders
8. Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations
9. Work with the board of directors to determine values and mission, and plan for short and long-term goals
10. Identify and address problems and opportunities for the company
11. Build alliances and partnerships with other organizations
12. Support worker communication with the management team
Please apply at this link - https://loginext.hire.trakstar.com/jobs/fk0q2xl?source=" target="_blank">https://loginext.hire.trakstar.com/jobs/fk0q2xl?source=
LogiNext is looking for a dynamic and competent professional to manage the efficient execution of accounting services. The work at LogiNext is very fast paced, agile, and hence, you must be able to multitask to deal smoothly with competing levels of priority.
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Responsible for quarterly GAAP and IFRS accounting oversight and financial reporting. Liaise with external auditors to facilitate the timely completion of audited financial statements. - Having experience in Asset Management, Risk Management, Valuations, Tax, Legal, Compliance, Product Management, Middle Office, and Treasury. AP and AR management, ensure timely processing of the invoices and thus timely payments. Invoice clarification including interaction with purchasers, requisitions and/ or vendors and ensuring 100% accuracy of invoices processed. Raising proper queries to business in case of any issues in invoices processing & resolving the issues. Maintain and reconcile Accounts Payable and GR/ IR accounts. Understand and apply procure to pay processes, policies, procedures and internal control standards Support all internal and external audits.
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Bachelor’s degree in finance, commerce and CA with 1 - 2 years of experience 4 to 6 years of relevant experience in Accountancy administration Proficiency in Microsoft Office, Zoho Books, Oracle or similar accounting software Proficiency in statutory and tax filings including GST, TDS, PF, PT, MLWF, ESIC, sales tax, income tax and related reconciliations Experience of accounting standards Indian GAAP and US GAAP Experience in preparing management reporting (MIS), company vauations, stock option agreements and related computations Experience of secreterial filings with regularory authorities like RoC in India, RBI in India and SEC in the US Should have multitasking ability and ability to meet the targeted deadlines Strong numerical aptitude and attention to detail Excellent communication skills, both verbal and written Good time management and organizational skills
- Handle Inbound & Outbound customer calls
- Acknowledge and resolve customer queries and promptly provide solution to the
- query
- Keeping records of customer interactions, transactions, comments and complaints
- Establish and improve cooperation with new/existing customers
- Coordinate with all the department for smooth redressal of customer complaints.
- Maintaining a positive, empathetic and professional attitude towards customers.
- Excellent interpersonal and oral communication skills
- Computer knowledge (WORD & EXCEL)
- Experience in customer handling
PRIMARY RESPONSIBILITIES :-
- Designing Websites with responsive layouts.
- Designing Mobile Apps.
- UX Flow Designing for App & Web Apps.
- Co-ordination with client and get the best creative outcome in terms of design.
- Able to design digital media artworks for social media, websites, print media.
- Responsible for creative development across our app, website, social media, user communications, digital ads and offline marketing channels.
- Ideation and execution, understanding client requirement / brief, designing, and delivering creative projects from conceptualization to final execution. ·
- Think creatively and out of the box and develop new design concepts, graphics and layouts independently.
- Take a lead role in managing the design and creative elements of products for website and app.
- Managing graphic designs from conception to deliver
REQUIREMENTS :-
- 4+ years design experience, preferably in an interactive agency.
- Advanced command of standard design and layout applications (Adobe XD, Figma, Photoshop, Illustrator.).
- Strong time-management skills and ability to prioritize.
- Experience working to meet team-based project outcome.
- You are a strong team player who can collaborate effectively with different stakeholders.
DEPARTMENT Technology
COMPANY Sanghi Tech
SCENARIO Consulting Startup
REPORT TO IT Systems Administrator
We are looking for a technology enthusiast, carrying 2+ years of Assisting in IT Infrastructure setup in a startup environment with mixed computing (Windows + Mac) experience. This professional should be tech crazy, energetic and willing to learn new technologies and processes, and also assist the team in creating different solutions for the firm, and the external clients.
We are a futuristic startup, and this opportunity will not only enhance your existing skills, but also give you an edge over other tech professionals to learn and implement new technologies in-house, as well as, for external clients globally.
ABOUT COMPANY
Founded by Tarang Sanghi, Sanghi Tech is a tech consulting firm based in Jaipur, Rajasthan (INDIA).
We offer a wide variety of technology services tailored to our client's unique needs. We create high quality and scalable solutions across all stages of hardware and software setups — consultation, design, procurement, deployment, migration, and tech support.
For more details: www.sanghi.tech
ABOUT DEPARTMENT
We make awesome IT solutions using technology in creative ways and delivering the best user experience for all business requirements and provide business critical support. While ensuring all systems and applications run at peak performance. At SanghiTech, the Technology & Security team works together, to secure all information and physical infrastructure.
THE PROJECT(s)
Assist the team in developing and deploying the complete IT System backbone for our entire organisation and group businesses including, networking, security, storage and backup, user management etc.
Assist the team in deploying a CRM system across various sales teams.
Establish key relationships with various hardware and software vendors.
AREA OF RESPONSIBILITIES
IT SETUP
- Source- Assess pain-areas in which new technology, solutions and workflows can be implemented to improve efficiency and productivity.
- Identify- Test, flag and fix potential problems, inefficiencies and weaknesses in all IT platforms used across the company/ clients.
- Analyse- Analysing a company's IT system and infrastructure.
- Assistance- Assist the team in research, testing and deploying new solutions based on the requirements of different departments across the company - Admin, HR, IT, Accounts, Sales, Client Relations, Marketing & Design.
- Innovate- Evaluate and foster innovation, to deliver high impact IT solutions by coordinating the business process-integration, automation and operation of all IT systems across the company / clients.
- Implement- Installing computer equipment and software, working with users to recommend appropriate hardware and software upgrades.
- Rearrange- Dealing with product faults and arranging repairs and replacements.
- Maintain- Periodic updates and maintenance of all the software used across different departments.
- Manage- Handle all employee joining and exiting formalities, for a smooth experience.
- Update- Be able to provide strong day-to-day server and workstation support.
DOCUMENTATION
- Prepare accurate and timely reports.
- Document technical knowledge in the form of notes and manuals.
- Ensure the creation and maintenance of all written documentation, including system and user manuals, company wiki, license agreements, warranties, and modifications & upgrades.
VENDOR MANAGEMENT
- Coordinate with the vendors for specialised setups, be the company representative in supervising and coordination when an external agency is involved.
Years of Relevant Experience- 2+ years
Education & Certifications-
- We prioritise skills over degrees but B.E (Computer Science/ Computer Engg/ IT Engg.), MCA or equivalent education and experience is a bonus.
- Progressive IT experience, including experience in a multi-office environment.
- Some sort of certification and/or training on Mac based IT systems is highly desired.
- In depth knowledge and expertise of the latest Microsoft and Mac OS & Server systems. Mobile Devices: iPhone, Android
- GSuite / Google Workspace, Microsoft Office 365
- Experience in backup, restoration and NAS setup & management.
- Networking & Internet Technologies, Active Directory, Group Policy, DNS, DHCP, IIS, iSCSI, VPN
- SaaS Applications, Business Apps & Tools (CRM, POS, CMS, ERP, ATS, HRMS etc.)
- Knowledge of Adobe Creative Suite / Design software, Zoho products is a bonus.
Nature / Personality
- Hunger to learn and grow, with a can-do attitude and immense passion in technology and how it can enhance the way people work. Keeping current with the latest technologies and developments.
- A true “customer service” attitude is required along with excellent verbal/written communication skills, and strong time management/organisational skills.
- Good listener, confident personality, courteous and friendly manner, absolute integrity.
- Work to deadlines and adapt quickly to a fast changing environment.
- Should adhere to strict confidentiality in maintaining all company and client data.
- Good organization skills and the ability to work closely in collaboration with all teams and external vendors.
- The ability to troubleshoot in a complex technical environment and to work with limited supervision is critical.
- The ability to manage expectations in a deadline driven culture (where a feeling of urgency is the norm) is vital in this role.
- Must possess a strong creative ability to apply IT to solve business problems.
- Superior analytical, evaluative, technical, and problem-solving abilities.
- IT Budget, Procurement and Vendor management.
- IT Infrastructure Management.
Benefits
We offer competitive compensation and benefits.
We are looking for a Software Engineer who will develop, record and maintain cutting edge web-based PHP applications for Shiprocket Platform.
Responsibilities:
- Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team.
- Prepare and maintain all applications utilizing standard development tools
- Develop backend data services and contribute to increase existing APIs
- Ability to act individually in a complex and fast paced environment
- Closely work with the Product and QA teams to ensure smooth delivery
- Participate in solution designing with Tech leads and Systems Architects
- Document the development process, architecture, and standard components
- Coordinate with co-developers and keep project manager well informed of the status of development efforts
- Keep abreast of new trends and best practices in web development
Requirements:
- 2-5 years of experience
- A confident, self-starter, team player with drive, enthusiasm and excellent interpersonal, communication and negotiation skills
- Ability to manage yourself and be a self-starter.
- Great people skills to closely work with other teams.
- Strong in establishing systems & processes
- Expertise in Laravel, MySQL and Git
- Thorough in Object oriented concepts
- Knowledge of restful Web services
- Understanding of web applications
- Working knowledge of one or more caching, queuing systems in desirable
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- Excellent problem solving
- Can do attitude
*>Well proven experience in JavaScript frameworks like NodeJS, JQuery, ReactJS
*>Knowledge on Node.js and frameworks such as Express JS , require JS etc.
*>Thorough understanding of React.js and its core principles
*>Familiar with newer specifications of EcmaScript and modern authentication mechanisms like JSON web tokens
*>Must have strong experience in Relational databases like MYSQL etc. and NoSQL databases like MongoDB, Cassandra etc.
*>Experience in cloud technologies like GCP, Azure is must
*>Should be able to work independently as well as lead the teams.
*>Knowledge on chatbot frameworks such as Microsoft Bot Framework
*>Experience in HTML5, CSS3, SASS, LESS is an added advantage











