Techical Customer Support

Technical Lead – Full Stack 

Work Location (WFO):

Nagar, Bengaluru, Karnataka

Interview Process:

L1 Interview – Face-to-Face at Office

Experience Required:

4-6 Years (Minimum1+ years in Technical Leadership role)

Budget:

Up to 13 LPA

Role Overview:

The candidate will lead the technical vision and architecture of a compliance platform by designing scalable, secure, and high-performance systems. The role involves driving full-stack development across .NET and open-source technologies, enabling unified AI Agent capabilities, Single Authentication (SSO), and a One-UI experience.

Key Responsibilities:

• Define and own end-to-end architecture including micro-frontends, .NET services, FastAPI APIs, and microservices
• Lead full-stack development using .NET and modern open-source technologies
• Modernize legacy systems (ASP.NET, .NET Core, MS SQL Server) to cloud-native architecture
• Design and implement AI Agents, SSO, and unified UI experiences
• Manage sprint planning, backlogs, and collaborate with Product Owners
• Implement CI/CD pipelines using Jenkins, GitHub Actions
• Drive containerization and orchestration using Docker & Kubernetes
• Ensure secure deployments and cloud infrastructure management
• Establish engineering best practices, code reviews, and architecture governance
• Mentor teams on Clean Architecture, SOLID principles, and DevOps practices

Required Skills:

• ReactJS, FastAPI, Python, REST/GraphQL
• ASP.NET, MVC, .NET Core, Entity Framework, MS SQL Server
• Strong experience in Microservices Architecture
• DevOps: CI/CD, Jenkins, GitOps, Docker, Kubernetes
• Cloud Platforms: AWS / Azure / GCP
• AI/ML & LLM tools: OpenAI, Llama, LangChain, etc.
• Security: RBAC, API security, secrets management

Qualifications:

• BE / BTech in Computer Science

Who are we looking for?

• 2–4 years of hands-on experience in HR operations.
• Strong understanding of onboarding, offboarding, compliance, and labour laws.
• Good communication and stakeholder management skills.
• High intent, ownership & multitasking ability
• Available to work full-time in-office
• Available to join by 15 December’25

What will you be doing?

• Manage end-to-end onboarding and offboarding processes.
• Handle payroll & compliance
• Ensure adherence to labour laws and statutory requirements.
• Address and resolve employee queries with quick turnaround.
• Maintain and track asset management for all employees.
• Manage vendor coordination for HR-related services/tools.
• Support hiring activities and assist other HR functions when needed.
• Coordinate with internal teams for smooth operational workflows.
• Take ownership of ad-hoc HR tasks and projects.

About the job

Caprae Capital Partners - Undergrad Private Equity Internship Job Description (10 hours/week)

Caprae Capital Partners s is a private equity fund led by the principal Kevin Hong who has been a serial tech entrepreneur, and who grew two startups to $31M ARR and $7M in revenue. The fund originated with two additional tech entrepreneur friends of Kevin who have had ~8 figure and ~9 figure exits to Twitter and Square, respectively. The fund is now looking for additional opportunities that would be a good fit.

If you have a passion for finance, particularly private equity, as well as ESG and happen to be a mission-driven person, this is a great fit for you. Additionally, given the recent expansion of this particular firm, you will have the opportunity to work from the ground level and take on a leadership role for the internship program which would result in a paid role. Lastly, this is also a great role for those who are looking into strategy and consulting roles in the future as it will give you the exposure and experience necessary to develop strong business acumen.

Description of the Work

● Contribute ideas regarding industries in which to look for target companies - based on fund’s search criteria

● Research industries to assess attractiveness (growth, profitability, trends, fragmentation, investment thesis)

● Contact companies to set up phone meetings

● Work closely with the executive team, and product/project management team to help bring on vendor partners and integrate their services into our software

● List and evaluate potential M&A opportunities in select markets

● 16-week internship but those who are selected may extend their internship and will have the opportunity to resume the internship as a paid intern if performance is good

● Those who make it to a paid intern have an opportunity of getting a FT offer

Ideal Candidate

● Must be an undergraduate student with a career interest in Finance, Private Equity, Banking, Corporate Strategy, or Market Research

● Strong research and analysis skills

● Intellectually mature, able to understand screening criteria, then make subjective judgments to recommend target companies. Able to deliver accurate work, per committed dates, to a senior executive.

● Ability to talk to company owners credibly

● Strong social skills and willingness to travel if needed and/or qualifications are met

● Additional language skills are a huge plus

● Website: www.capraecapital.com

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Requirements:

• 3.3+ GPA

• You will be participating in feature solutioning discussions and finalizing an approach aligned with requirements.
• Preparing HLD and LLD. Making reviews of design documents
• Exploring technology and hacking way through the specific problem to accomplish desired results.
• Owning a module and delivering it end to end.
• Working in a team and at times showing leadership by taking initiatives and guiding other
• You should have evaluated new technologies and introduced relevant as and when required.
• You should have built multiple systems ground up and maintained them working.
• You should have exposed to debugging client-side production setup under crisis.

• Should have been part of multiple tape-outs
• Experience on multiple frontend tools flow ( spyglass, synthesis, constraint validation, power analysis, LEC,Coverage analysis)
• For DSP / Datapath IP developers
• Should have hands-on DSP hardware implementation ( RTL coding, synthesis) experience with good understanding of digital communication concepts, DSP algorithms, fixed point /floating point arithmetic, DSP data path optimizations
• Background in FFT/LDPC/ Digital filter design is desirable
• Background in baseband hardware design for WLAN/LTE/Bluetooth /Cable Modem/5G technologies is desirable
• Background in RTL implementation of SIMD / Vector processing engines
• For SoC Developers
• Should have owned large SOC / Subsystems integration with in depth domain knowledge of one or multiple areas below
• CPU Subsystem components : Memory controllers, Interconnects IPs , Interrupt controllers etc
• Integration of complex IPs like PCIE, Ethernet ( MAC and PCS), DDR controller
• SOC Power Management

• Responsible for calling Insurance companies (in the US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable
• Depth knowledge about denial management, AR follow-up, Claim rejections.
• To prioritize the pending claims for calling from the aging basket
• Should be able to convince the claims company (payers) for payment of their outstanding claims
• To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear. To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance
• Escalate difficult collection situations to management in a timely manner.
• Should have basic knowledge of the entire Revenue Cycle Management (RCM)
• Sound knowledge of U.S. Healthcare Domain (Provider side) methods for improvement on the same

Skills required:

• Excellent communication skills
• Excellent interpersonal skills

Educational Qualification & Work Experience:

• Graduation in any stream
• Additional certification in typing, a medical prescription will be preferred
• Min. 1 years work experience

Opportunity in our Product Team?
Our system has over 4 products & 12 modules designed by product managers working with banking & finance experts. The company’s growth from here is based on a multi-product strategy. The way we’re scaling our product team is in-line with the company’s strategy.

Your customers are the CFOs & Finance Teams in mid to large scale enterprise businesses and you will build these products to solve the problems faced by them.

You’ll become familiar with all parts of our stack from end to end. You’ll design and implement features to be scalable and resilient by working with both our infrastructure engineers and our product engineers. You’ll be a driver for positive change to Finly’s engineering culture, processes and technology.

Here are some examples of the projects in the different products:
Payment automation by building a deep integration with multiple banking systems:

• Governance frameworks with policy controlled workflows.
• Core finance document management system.
• Automating reconciliation of transactions across business
• Collaboration tools among finance, vendors & employees.
• Continuous ETL for integrating with CRMs like Salesforce & Accounting Systems like SAP.

WITHIN 1 MONTH, YOU'LL

• Complete Finly’s new-hire training week, and learn Accounts Payable
• Processes & the various partners we work with to make Finly happen.
• Investigate, solve and release a bug fix to production. In order to do this you will ramp up on Finly’s engineering stack by pair-programming with your teammates and attending engineering training sessions designed and presented by the team.
• Meet with cross-functional peers around the company to learn how the product functions.
• Complete your engineering starter project and deploy your first changes to production.

WITHIN 3 MONTHS, YOU'LL

• Individually contribute reliably ship full features to customers.
• Own major product areas and take features from mock to deploy.
• Estimate technical scope and time to complete major features and initiatives.

WITHIN 6 MONTHS, YOU'LL

• Move to new product vertical & initiative and start designing and architecting scalable systems as per the requirements discussed with Product Manager.
• Have made a visible impact on the product for all the users of Finly.
• Work closely with your team to remove roadblocks, educate on best practices and improve how we work.
• Be comfortable navigating most of our stack and infrastructure
• Be responsible for the planning, scoping, design, and implementation of new features
• Participate in interviewing and hiring, as a way to influence team growth and how our values inform our culture

WITHIN 12 MONTHS, YOU'LL

• Individually contribute and lead teams to reliably ship full features to customers.
• Estimate technical scope and time to complete major products and initiatives.
• Define tools and standards for product engineering to measure performance impact of releases
• Help grow other engineers technically by mentoring, pairing and developing other learning opportunities
• Collaborate with engineering and product leadership to define priorities and set delivery goals.

So in this role, you will work with the respective team’s product manager and other engineers in that team. You may work on the front-end or backend or both based on the requirement of the project.

Join us & have the authority and responsibility to make things happen!

UI Designer for Landing Page Creator.

In this role, you will be responsible for creating design solutions that have a high visual impact.

Moreover, this an Independent contributor role, wherein we expect the candidate to:

• Conceptualize the design
• Create Wireframe for approval
• Deliver the final HTML Asset
• Own the marketing impact of these creatives and basis the learning create further variations to positively impact the business

Besides static creatives, we also expect the candidate to deliver video assets created on Invideo's video editor

Minimum Qualifications

• Minimum of 2 to 4 years of experience in an advertising field
• Degree in Graphic Design, Marketing, Art, or a related field, or equivalent field experience would be an added advantage.
• Able to work on Mac osx, Windows and different software: adobe photoshop, adobe illustrator, after effects.
• Ability to think creatively and evidence of success in developing brands and delivering them to market.
• Ability to manage multiple priorities in a fast paced and deadline-driven environment.
• Passionate about the quickly-evolving digital and social media environment.
• Sincere curiosity about how people interact and are influenced online.

• Looking for candidates from cable or wire marketing back ground is preferable.
• Communicate with Customer’s decision making authorities and fix appointments for sales team from data base or from other sources.
• Proactive marketing, Customer Service & Sale's support
• Sending offers/quotations/proforma invoices to the customers
• Follow-up with the customers for orders/seeking feedback on the offers quoted
• Sending dispatch details to the customers after goods are dispatched
• Arranging samples of the products to the customer as per their request
• Maintaining and updating database regularly of all the customers, samples sent, offers made
• Finding out new potential customers for  products and doing sales promotional activities such as sending brochures/product flyers through couriers and emails.
• Need to have good browsing skills and hands on MS office skills
• Solving customer queries
• Other duties assigned