
Roles and Responsibilities
- Manage large amounts of inbound calls/emails/chats in a timely manner
- Follow communication scripts/templates when handling different topics
- Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
- Keep records of all conversations in our contact centre database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
Requirements:
- Graduate / Post- Graduate with 0-6 Months experience in a customer support role
- Exceptional active listening, verbal and written communication skills
- Proficiency with computers, especially with CRM software, and good typing skills.
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Ability to work remotely with minimal supervision

About Lystloc
About
Lystloc is a simple and user-friendly real-time location-based field employee tracking application that is primarily used to monitor the daily tasks and activities of on-field employees. The Lystloc app is completely used for tracking location-based information, on-site attendance, work management, data analysis, and so on.
Lystloc was built entirely on cutting-edge and API-integrated technologies to provide speed, scalability, security, and cost-effectiveness. Strong and technically powerful data insights are available for deriving reports for management purposes.
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We are looking for a talented and creative UI/UX Designer to join our team. You will be responsible for designing intuitive, user-centric digital experiences that are both functional and visually engaging. From wireframes to prototypes to final UI designs, you’ll help shape how users interact with our products.
Responsibilities:
- Conduct user research and analyze user behavior to inform design decisions.
- Create wireframes, user flows, mockups, and interactive prototypes.
- Design responsive web and mobile interfaces that align with product goals and brand identity.
- Collaborate with product managers, developers, and stakeholders to implement designs.
- Conduct usability testing and gather feedback to iterate and improve UX.
- Stay updated on design trends, tools, and best practices.
Requirements:
- Proven experience as a UI/UX Designer or similar role.
- Proficiency in design tools such as Figma, Adobe XD, Sketch, or similar.
- Strong portfolio showcasing UI/UX projects.
- Understanding of responsive design and accessibility best practices.
- Knowledge of design systems and component-based design.
- Good communication and collaboration skills.
Nice to Have:
- Motion design or animation skills.
- Familiarity with tools like Webflow, Framer, or other no-code platforms.
What We Offer:
- Competitive salary or hourly rate
- Flexible working hours
- Opportunity to work on impactful, real-world projects
- Creative and supportive team environment
mail me your CV and portfolio at hr @ hookux.com


Solution Architect – .NET & Angular
Location: Chandigarh (with frequent onsite Jaipur)
Experience: 10+ years (3+ in architecture roles)
Employment Type: Full-Time (Contractual- 3-5 months)
Role Overview:
We are seeking a hands-on Solution Architect with deep expertise in the .NET and Angular stack to lead technical design and implementation for complex government IT projects. The role is focused on system architecture, integrations, performance, and code quality, working alongside an established project management team.
Key Responsibilities:
- Define and own solution architecture, including component design, data flow, integration patterns, and deployment topology.
- Lead preparation of HLD, LLD, and technical documentation as per government standards.
- Review and guide implementation of modules built on ASP.NET Core, Angular, and MSSQL.
- Ensure compliance with security, scalability, GIGW, and NIC integration standards.
- Conduct code reviews, resolve architectural blockers, and guide the team on tech decisions.
- Collaborate with DevOps on CI/CD, containerization, and infrastructure design.
Technical Skills:
- ASP.NET Core, Angular 12+, TypeScript
- MS SQL Server
- REST API design, JWT/OAuth2, caching, queues
- Govt Cloud
- Knowledge of government integration protocols (Aadhaar, DigiLocker, eOffice, etc.)
Preferred:
- Prior experience in at least 2 government/PSU projects
- Familiarity with STQC, GIGW, data residency, and compliance mandates
- Architecture certifications (e.g., TOGAF, Microsoft Azure)
Function: Technology
Purpose of the Job:
The Developer will be part of a cross-functional Scrum team responsible for designing, developing, and testing diverse features of Airtel Payments Bank agile stream. Payments bank values software engineers who are motivated, creative, passionate and positive. You must be comfortable working closely with others and have solid communication skills. Software engineers who learn quickly and have strong technical skills will thrive at Airtel Payments Bank. You must have considerable experience with object-oriented programming and should be familiar with design patterns, data structures, database and other staples of practical software development
Key Deliverables :
- Research, design, implement and managing software programs
- Test and evaluate new programs
- Identify the areas for modification in existing programs and subsequently developing these modifications
- Writing and implementing efficient code
- Determining operational practicality
- Deploying software tools, processes and metrics
- Maintaining and upgrading existing systems
Skills Required:
- Should have experience of working on Core Java/J2EE & OOPS concept
- Should be well versed with Spring/Struts & Apache Camel (OSGI Framework)
- Should have a good understanding of Hibernate and Other ORMs
- Technical design, implementation, deployment, and support.
- Perform development and unit testing, working closely with Business.
- Web Service (SOAP/REST) , Maven
- Build tool such as Jenkins
- Caching Technique(Radis, Hazlecast, aerospike)
- Database Knowledge - Oracle, MySQL
Qualification: Technical background (BS/MS in Computer Science/Engineering or related discipline/experience)
HR Generalist experience profile
Responsibilities including Recruitment, End to end Employee life Cycle Management
Day to Day HR operations
Payroll Management
Employee Grievance
• Familiarity with User-centered Design interaction design and
information architecture
• Proficiency in visual design software and tools e.g. Adobe CC,
Sketch, InVision etc.
• Excellent professional written and interpersonal skills when
communicating with stake
holders and clients
• Ability to prioritize and manage projects efficiently
Domain(nice to have):
Retail
• In-depth knowledge of Agile process and principles. Proactive,
self-starter with excellent
project management skills and ability to manage multiple tasks effectively.
• Excellent communication skills with the ability to engage,
influence, and inspire partners
and stakeholders to drive collaboration and alignment
• Excellent organizational and time management skills. Sharp
analytical and problem-
solving skills
• Creative thinker with a vision and Attention to details. Proven
track record of delivering
data driven solutions with a customer-first mindset
• Established background in launching software or services in partnership with
engineering teams and high degree of proficiency in prototyping,
iterative development.


We are looking to hire a web designer and developer who can build world class websites for our clients, websites which are technically solid and have an extremely easy to use and appealing interface. Needs to be proficient in building websites using PHP, WordPress and Shopify.
- Bachelor’s degree in computer science or software engineering.
- Previous work experience with application and software development.
- Experience developing customer-facing interfaces.
- Advanced knowledge of Salesforce CRM platforms.
- Proficient in MYSQL, Apex, JavaScript, Native, and VisualForce.
- Working knowledge of mavensMate or eclipse.
- Good communication skills.
- Ability to problem solve high-level software and application issues.
- Ability to project manage.
He/She will lead efforts in building excellent and intuitive application design. Being one of the early team members will allow him/her to work with the founding team to shape and build the product from scratch.
Responsibility
Gather and evaluate user requirements in collaboration with the product team and front-end engineer
Design graphical user interface, elements and illustrations for young Indian users
Develop UI mockups and prototypes that clearly illustrate how the app looks like
Lead user research on the design front and thrive for more intuitive user flow and elements. Incorporate changes in the design based on user feedback
Adhere to style standards on fonts, colors and images
Requirements
Proven work experience as a UI/UX Designer of mobile applications or similar role
Portfolio of design projects
Mastery of design tools (e.g. Sketch and InVision)
Team spirit; good communication skills to collaborate with various stakeholders in a fast-paced environment
About us
Cold Brew Tech is a Bangalore based seed-stage startup focussed on creating impact in the internet consumer space with an added focus on youth and people coming online for the first time in India - NHB users (Next Half Billion). It is founded by IITK alumni - Bhanu Pratap Singh Tanwar (ex-Deutsche Bank), Hardik Bansal (ex-WorldQuant, University of Maryland), Harshvardhan Chhangani (ex-Paytm).




