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Techical Customer Support
Techical Customer Support
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Techical Customer Support

Madhu Mitha's profile picture
Posted by Madhu Mitha
0 - 0 yrs
₹1.5L - ₹1.8L / yr
Remote only
Skills
Communication Skills
Customer Support

Roles and Responsibilities

  • Manage large amounts of inbound calls/emails/chats in a timely manner
  • Follow communication scripts/templates when handling different topics
  • Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
  • Keep records of all conversations in our contact centre database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets

Requirements:

  • Graduate / Post- Graduate with 0-6 Months experience in a customer support role
  • Exceptional active listening, verbal and written communication skills
  • Proficiency with computers, especially with CRM software, and good typing skills.
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Ability to work remotely with minimal supervision
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Shubham Vishwakarma

Full Stack Developer - Averlon
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About Lystloc

Founded :
2017
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

Lystloc is a simple and user-friendly real-time location-based field employee tracking application that is primarily used to monitor the daily tasks and activities of on-field employees. The Lystloc app is completely used for tracking location-based information, on-site attendance, work management, data analysis, and so on.

Lystloc was built entirely on cutting-edge and API-integrated technologies to provide speed, scalability, security, and cost-effectiveness. Strong and technically powerful data insights are available for deriving reports for management purposes.





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Shubham Vishwakarma's profile image

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