Roles and Responsibilities
- Manage large amounts of inbound calls/emails/chats in a timely manner
- Follow communication scripts/templates when handling different topics
- Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
- Keep records of all conversations in our contact centre database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
Requirements:
- Graduate / Post- Graduate with 0-6 Months experience in a customer support role
- Exceptional active listening, verbal and written communication skills
- Proficiency with computers, especially with CRM software, and good typing skills.
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Ability to work remotely with minimal supervision
Shubham Vishwakarma
Full Stack Developer - Averlon
About Lystloc
About
Lystloc is a simple and user-friendly real-time location-based field employee tracking application that is primarily used to monitor the daily tasks and activities of on-field employees. The Lystloc app is completely used for tracking location-based information, on-site attendance, work management, data analysis, and so on.
Lystloc was built entirely on cutting-edge and API-integrated technologies to provide speed, scalability, security, and cost-effectiveness. Strong and technically powerful data insights are available for deriving reports for management purposes.
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Job Location : Gurgaon
EXPERIENCE 10+ years
About the Role:
The SAP Solution Architect is responsible for designing, implementing, and maintaining SAP solutions that align with business objectives. This role ensures seamless integration of SAP systems with existing enterprise applications, optimizes performance, and provides strategic guidance on SAP technologies
Required Skills & Qualifications • Education: Bachelor’s degree in Computer Science, Information Technology, or related field.
Experience: 10+ years in SAP implementation and architecture; experience with SAP S/4HANA preferred.
• Technical Skills: o Expertise in SAP modules and integration tools (SAP PI/PO, SAP Cloud Platform Integration).
o Knowledge of ABAP, SQL, and system performance tuning.
o Experience in SAP upgrade projects (technical and functional).
• Soft Skills:
o Strong analytical and problem-solving abilities.
o Excellent communication and stakeholder management skills.
o Leadership and team mentoring capabilities.
• Certifications: SAP Certified Solution Architect or SAP Certified Technology Associate (preferred).
Strong Graphic Designer Profile
Mandatory (Experience 1): Must have 1+ years of experience in graphic design within B2C companies working across print and digital media
Mandatory (Experience 2): Proven experience designing marketing collaterals (brochures, flyers, banners, standees, event signage, and sponsorship assets) and digital creatives for social media and campaigns
Mandatory (Skill 1): Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma for design execution and collaboration.
Mandatory (Skill 2): Strong understanding of brand identity, visual hierarchy, and lead-generation design principles — ability to convert marketing objectives into impactful visuals.
Mandatory (Portfolio): Demonstrated portfolio including both print/event assets and digital/social creatives that show consistency, storytelling, and creativity.
Mandatory (Company): B2C product (preferred fintech)
BUSINESS DEVELOPMENT MANAGER – JOB RESPONSIBILITIES INCLUDE:
- Actively seeking out new sales opportunities through cold calling, networking and social media
- Setting up meetings with potential clients and listen to their IT Needs and concerns.
Job Brief
We are looking for a Business Development Manager to act as the first point of contact with our customers, answer their queries and increase client satisfaction.
As a Business Development Manager, you should showcase excellent communication and negotiation skills. You should also act proactively to address clients’ needs and facilitate the sale process from beginning to the end.
Ultimately, you should contribute to an increase in sales, profitability and maintain our company-client relationships at a high standard.
Responsibilities
- Act as a point of contact for existing and potential customers within assigned territory
- Organize regular client meetings to discuss their requirements
- Report on regional sales results (weekly, monthly, quarterly and annually)
- Present our products and services to prospective customers
- Identify customer needs and recommend product solutions
- Work closely with sales Manager and other internal teams to meet individual and
- group sales quotas
- Answer customer questions about features, pricing and additional services
- Cross-sell products, when appropriate
- Maintain and expand your database of prospects within your assigned territory
- Team with our partner Distributors/OEM`S to build pipeline and close deals.
- Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.
- Attend periodic sales training where applicable.
Requirements
- Understanding of sales principles and ability to deliver excellent customer experience
- Strong (verbal and written) communication skills with an ability to build relationships.
- Effective presentation and negotiation skill
- Preferable to have a two wheeler for client/vendor meetings
- Experience with CRM software (e.g. Salesforce)
- MBA degree or equivalent
- Good time-management skills with a problem-solving attitude
- High degree of professionalism
Here are the main tasks that a digital marketing EXECUTIVE can undertake:
- Community management: designing social media campaign, creating social media contents, answering to customer’s comments or questions (Facebook, Twitter, LinkedIn, Instagram, TikTok…).
- Managing the company’s official website.
- Writing contents for the company’s blog or website.
- Creating contents for mail diffusion (newsletter…) or online diffusion.
- Follow-up and improvement of SEO.
- Helping the marketing team to follow-up and improve the digital marketing strategy
PHP
LaravelWhat you will be doing
You will join our team as our Senior PHP Developer (Laravel) and your main responsibilities will be to:
- Write clean and maintainable code with good test coverage.
- Implement new features in collaboration with our design team.
- Optimize existing code to perfection with special attention to performance and maintainability.
- Do a code review of your colleagues work.
You and our future-proof stack
- We seek a balance between sticking with what works and fearlessly exploring the new.
- We use the latest stable version of PHP 7|8 because it allows us to write better code using features like strict type declarations, typed class properties and arrow functions.
- We leverage the elegance, simplicity and readability of the latest Laravel version.
- We want to spend our precious time on things that matter the most; that's why we perfect our easy to run the development environment with Homestead and custom scripts.
- We write and run tests with PHPUnit and http://cypress.io/">JavaScript End to End Testing Framework.
- We have a great set of tools to maintain the code quality and run on CI/CD (psalm (error level 4), rector, phpcs, php-cs-fixer, phpcpd etc.)
- We use Rector to maintain our code quality.
- We’re constantly refactoring our front-end code intending to reach front-end heaven:
- Laravel Blade template engine.
- PostCSS to maximize the power of modern CSS.
- Webpack for perfect control over front-end assets.
- Latest JS with support for ES2020 features. To accomplish this we use the latest Babel releases.
We ❤ CI (Continuous Integration) and CD (Continuous Delivery) so we usually deploy a few releases per day: Zero downtime. Just a few buttons to push. No sweaty palms.
We care deeply about the Developer Experience (DX) of our codebase and tools. DX and DevOps is our middle name: Git, GitHub, HTTP/2, Assets CDN, AWS, Enterprise SSDs on our high-spec servers, and much more.
About you
- You have expert knowledge of PHP.
- You have expert knowledge of Laravel.
- You have experience with test-driven development (TDD).
- You have 6+ years of experience working professionally with OOP.
- Your work is based on a solid foundation in computer science fundamentals from data structures and algorithms to design patterns.
- You are an engineer by mindset and always try to understand how things work under the hood.
- You have substantial experience working with RESTful web services and ORM concepts.
- You love to learn through doing. You’re ready to put in some hard work to expand your skills.
- You speak and write acceptable English – not perfect English, just acceptable
- You are a team player and you don't bring your ego to work.
- You are self-motivated and self-disciplined and thus work well in a flat hierarchy with lots of freedom.
- You love to have creative freedom, make independent judgments and live up to the responsibility that comes with that freedom.
- You love to create tangible results—every hour and every day.
- You love to make a positive impact on the world and the lives of others.
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build careers of tomorrow.
• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19 • upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech • upGrad is the official education partner for the Government of India - Startup India program
• Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning \
Role Summary
This role will primarily be responsible for envisioning, defining, and owning the execution of upGrad's product design strategy. As the strategic design leader, team coach, and customer champion you'll galvanize people to solve complex problems, developing strategies, and ensuring product designers have the space to create products that deliver enduring value. You will also lead change cross-functionally to drive better experiences and influence our company's product, operations, content, and data to unlock the unrealized wants of learners and coaches across new subjects and fields.
You’ll lead your team through the design process, help build a vision, and navigate ambiguity through partnering with research and enabling experimentation, all while mentoring, and growing a hardworking and capable design team.
You’ll run design critiques, host collaboration & brainstorming sessions, drive design execution excellence, identify areas of process efficiency, and promote a high-output and fast-paced design practice.
Roles & Responsibilities
- Work closely with your team and other designers in defining, designing, and iterating on product features across web and mobile platforms
- Get out of the Office and work with research to observe the impact of your work in the real world, and take that input back to your work as a designer to be constantly improving our products.
- Invest in design standards, documentation, and processes alongside your team members to further our design practice
- Shape product strategy and vision together with product managers and have a significant impact across all the product teams
- Bring consistency to all the platforms and products
- Drive and support cross-team initiatives that make the Design practice better at upGrad such as improving our hiring processes, expanding our community presence, interviewing potential new team members
- Work in the way that works for you and what you're designing, whether that's spending time sketching or jumping straight into pixels and code.
- Work with other members of the Design team to help them deliver great work and develop their own skills. This could be as a mentor, a coach, or a collaborator.
Skills Required::
- 7 years of Product Design experience with at least 2 years of experience leading product design teams
- Consistent track record of leading highly collaborative cross-functional teams thought ambiguity and deliver the best products possible to our customers are an experienced mentor and coachable to give and receive honest, thoughtful, and direct feedback that removes roadblocks encourages growth, and accelerates delivery
- Are intent on crafting psychologically optimistic spaces where your direct reports and your collaborators are confident in sharing their ideas, opinions, and reservations in order to get to the best customer-focused solution
- Experienced recruiting, hiring, and retaining multi-disciplinary design teams
- Ability to understand complex feature sets and their dependencies while being able to deliver a design strategy that accounts for capabilities and limitations of the product
- Methodology rich, including standard approaches for design deliverables including user journeys, research plans, mocks, prototypes, documentation, and quality checks
- Have the ability to communicate research findings and design decisions openly and confidently, regardless of the audience
- Have partnered with research teams or led research experiments to validate and inform product thinking
- Have a proven history of partnering with engineering in a continuous delivery environment
iOS App Development
Objective C
SwiftJob Description
An iOS developer is responsible for developing applications for mobile devices powered by Apple’s
iOS operating system. They must also have a strong understanding of the patterns and practices
that revolve around the iOS platform.
Responsibilities
1. Design and build advanced applications for the iOS platform
2. Collaborate with cross-functional teams to define, design, and ship new features.
3. Unit-test code for robustness, including edge cases, usability, and general reliability.
4. Work on bug fixing and improving application performance.
5. Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Skills & Qualifications
1. Experience working with iOS frameworks such as Cocoa Touch, Firebase, Alamofire
2. Degree in Computer Science, Engineering or a related subject
3. Proven working experience in software development
4. Working experience in iOS development
5. Have published one or more iOS apps in the app store
6. Must have knowledge of Swift & Objective C
7. Experience with third-party libraries and APIs
8. Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
9. Solid understanding of the full mobile development life cycle.
Experience Requirement
We are looking for the candidates with 3+ years of experience
Java
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Full Stack Developer - Averlon